SlideShare a Scribd company logo
Stories to Tell: The making of Our Digital Nation ,[object Object],[object Object],[object Object],[object Object]
Changing Information Landscape ,[object Object],[object Object],[object Object],Photo courtesy Genevieve Bell. Location: near Morgan, South Australia
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Year: 2010 ,[object Object],[object Object],[object Object],[object Object]
How are libraries different to Google/Amazon/Flickr? ,[object Object],[object Object],[object Object],[object Object],[object Object]
‘ Web 2.0’ ,[object Object],[object Object],[object Object],[object Object],[object Object],…… Helps individuals to help themselves……
Next step = Crowdsourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A book to read: Clay Shirky ‘Here comes everybody’.
For Example ,[object Object],[object Object],[object Object],[object Object],[object Object]
What does this mean? ,[object Object],[object Object],[object Object],[object Object]
For People:  anyone/everyone can help Flickr: LucLeqay
Community has: 1. Enthusiasm 3. Time ,[object Object],[object Object],2. Knowledge ,[object Object],[object Object]
You can help libraries to….. ,[object Object],[object Object],[object Object]
Why help? What’s in it for you? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The machine is Us/ing us ,[object Object],[object Object],[object Object],[object Object]
Australian Newspapers 17 million articles now, 40 million by 2011
Sydney Morning Herald  1831 – 1954 now available online
Tag, comment, fix up articles
Easy…..
Achievements ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hall of Fame
391,378 lines improved
Picture Australia
Contribute your photos via flickr 65,000 photos added by 2,500 people
http://www.flickr.com/photos/8773698@N03/3222233854/   L Plater’s photostream
Activity is valued by libraries
Flickr Commons ,[object Object],[object Object],[object Object],[object Object]
Images in public domain, add notes, tags, comments, help identify and describe
85 million items from Australian organisations
Wikipedia
150,000 active volunteers
WikiNorthia Online encyclopaedia for Melbourne’s northern suburbs. Funded by public libraries, created by the public.
Wikishepp Goulburn Library and University of Melbourne, co-ordinating writing groups for local encyclopedia.
Distributed Proofreaders
9 years,  90,000 volunteers,  16,000 e-books
FamilySearchIndexing
160,000 volunteers – BDM records internationally 334 million names so far.
Ryerson index 2 million names transcribed from recent newspapers
AustraliaGenWeb Volunteer to Transcribe from hard copy archives or maintain a State GenWeb hub
Shipping in Australian waters Transcribing from microfilm in NSW
Founders and survivors New site – April 2010. What can you tell us about convicts?
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
How can you help? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thomas Hawk - flickr Thank you, and what did I miss?
Times are changing…. ,[object Object],[object Object]

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Stories to tell: The making of our digital nation. April 2010

Editor's Notes

  1. Thank you for inviting me to speak here today. Today I am going to talk about how you can help libraries by volunteering your time to improve and create online resources especially relating to history.
  2. Changing information landscape – digitised and 66% internet access
  3. First we had- information Produced by a relatively few large and powerful publishers Discovered by metadata hand-crafted by librarians Expensive and centralised Then came the web and information is Produced by anyone Discovered by full text and bottom-up linking effects Cheap and distributed
  4. Year 2010 – technology upside down
  5. Why are libs different? The other part of the answer is because we are different to Wikipedia, Google and Amazon. We are different because we are “ALWAYS AND FOREVER” Libraries make promises on their content: Long term preservation and access Not constrained by commercial pressures Universal access “ Free for all” ALWAYS AND FOREVER
  6. What is web 2.0?
  7. Crowdsourcing is usually done by a large group of unpaid volunteers, rather than a company, working towards a clear big goal, for the common good. The group may use social engagement strategies such as reviewing, marking, checking, identifying items, but rather than just helping them personally these activities when joined together result in a big overall achievement being made. Crowdsourcing may but not always require a greater level of effort than social engagement e.g. rather than clicking a checkbox to rate something you may be asked to read it and categorise it. Crowdsourcing projects almost always have a big seemingly unachievable goal at the beginning.
  8. For Example making out of copyright books electronically available, transcribing birth death and marriage notices so that they become searchable, creating a free online enclopedia.
  9. Freedom is actually a bigger game than power. Power is about what you can control. Freedom is about what you can unleash.”
  10. The most common questions people ask me are “Who are the volunteers?” and “Why do they do it?” Some people suspected that our text correctors were really library staff, which is not the case. The text correctors are real, normal people. They are anyone and everyone.
  11. Enthusiams, time, knowledge
  12. You can help libs
  13. The motivating factors people give for doing online voluntary work are no different to those that motivate anyone to do anything, for example they enjoy it, it’s interesting and fun they’re thinking about their own personal goals and also the group outcome. They like to think that what they are doing matters to their country or the world at large so historical and scientific projects especially are big draw cards. When given a high level of trust and respect they want to repay this so work extra hard. When given a big goal they like the challenge, the bigger the better. Giving something back to the community and helping each other were often cited, and many of these projects proved for unknown reasons to be totally addictive. Especially so the Galaxy Zoo and Australian Newspapers
  14. In my opinion when the public and libraries join together we have a ‘super power’ and amazing things can be achieved. Everyone in this room has the power to make this happen in one way or another. There is a lot of cognitive surplus as Clay Shirky would describe it just waiting to be harnessed. The examples I will talk about shortly will demonstrate this. Barack Obama said “Don’t under-estimate the power of people who join together …. They can accomplish amazing things”. This is true but the public could do even more if libraries committed to really pro-actively enabling this on a much larger scale. We know technically we can do it and that’s not what’s holding us back. In my experience of managing IT projects for the last few years it’s very rarely technical issues that hold us back, its other things. For example it has not been technically hard to implement text correction in newspapers so why did no one do it before? It required creative thinking to solve a problem and letting go of some of our library rules about who can do what and why and when. (rules are made to be broken….) Watch the 4 min video.
  15. And now to some examples. This is the first site I am going to discuss is the site I have managed for the last 3 years. The site was released in August 2008 and contains milllions of articles of out of copyright australian newspapers from 1803 to 1954. Since release it has been heavily used.
  16. It is very innovative since we not only allow, but also encourage all users to correct the electronically translated text of articles. The text is poor because it is the raw OCR and the newspapers are mostly of very poor quality. The electronically generated text created through the OCR process is displayed on the left hand side. This is also where the users can use the 3 enhancement features. Tagging of articles, adding comments to articles and correcting the text. Of the 3 the text correction is the most popular and the feature that is being most used. This innovative feature is not available in any other online newspaper service, and so has created a high level of interest from national libraries internationally. They have been watching us to see the results and activity that is occuring around this, and thinking about its wider application.
  17. AN it is not necessary to login or register first, but you do need to do a captcha for the session to stop spammers and robots.
  18. In Australian newspapers there is no knowledge of wiki editing, html or mark up required. It is simple to look at the image and simply correct the text by clicking on it and then saving on the left. It improves the searching for everyone.
  19. The results are pretty astounding both to the National Library of Australia and the world in general. So far over 9000 users have been actively correcting text each month and they have so far corrected 12 million lines of text. They have also been using the other features especially tagging to futher improve the quality and depth of the article information.
  20. Here is the ‘hall of fame’ from the AN service. The top 5 correctors show on the home page as well as in the hall of fame. Originally the hall of fame only showed the top 10 but users wanted to see more, so now it is anyone who has corrected more than 5000 lines per month. Users are still asking for entire league tables however so they can see where they are in the big picture. This is a motivating factor for them. During development it was suggested that we need to use gaming technologies to encourage people to correct text but this has so far not proved necessary!
  21. Julie has media notoriety – bendigo murders. At home mother.
  22. Top 6.
  23. My second example is picture australia. This contains digital images from different Australia institutions. In 2006 a new feature was implemented in partnership with flickr which was to encourage members of the public to upload their own photographs on particular subjects into the national collections in order to improve the quality and depth of the collections. For example modern day people, places and events are topics we want the public to add.
  24. 65,000 photos by 2,500 people
  25. mosman
  26. Picture Australia acknowledges outstanding contributors by name, publicly (if they agree), and in newsletters and library publications.
  27. As a way to reach a wider audience and to make public domain images more widely available institutions have uploade to special area of Flickr – Flickr commons – just for cultural heritage sector. Flickr gives facilites most library and museum sites don’t eg tagging. Some have specifically loaded images that have no descriptions.
  28. Trove -NLA --Aggregation of 90 million items from over 1000 libraries and other organisations Single search. Trove has features that sites like flickr and amazon do that are so popular with users. Social and data engagement features. Uploaded AN and PA to here….and able to interact with data. Discussion forum soon Thank you to newspaper text correctors!
  29. Comments on essay, picture, article. We want libs to make their collections accessible via Trove. The layers of user activity sit in the database.
  30. Tags/recent searches
  31. Rich results, tagged results
  32. Wikipedia is our most well known crowdsourcing example of course. Although we may not be able to remember life before Wikipedia it has actually only been in existence for 7 years.
  33. Front page – updated in live time. English version 3 million articles. 150,000 active volunteers out of 10 million 250 other language versions also.
  34. Peoples places events –article on Mosman could be improved…….Can create articles in your area of interest.
  35. Off shooot Using wiki software. A partnership within the northern region of Melbourne, consisting of Darebin Libraries , Moreland City Libraries and Yarra Plenty Regional Library have successfully secured funding from the Library Board of Victoria for a new project ‘WikiNorthia’ an online encyclopedia designed to document life in the Northern suburbs of Melbourne. These three library services encompass five local council areas including Moreland, Darebin, Banyule, Nillumbik and Whittlesea. WikiNorthia is an innovative project that will encourage people across five local councils with rich cultural histories and diverse communities to get together and tell their stories providing a snapshot of life in the north of Melbourne now as well as the past. The project is the first of its type in Victoria and in fact Australia
  36. Similar for Goulbourn – not necessarily successful to make an offshoot.
  37. Stories and photographs of the street you lived in. Mosman – success?
  38. Now to Books…. distributed proofreaders. They were established in 2000 originally to help Project Gutenberg. Their mission is to make out of copyright texts available for free online. They now work for anyone. Each country has volunteers including Australia and NZ.
  39. Volunteers undertake the whole digi process – scanning, markup, conversion to e-book. 9 yrs, 90,000 volunteers, 16,000 e-books.
  40. FamilySearchIndexing. A site run by the Church of Latter Day Saints in Utah. In August 2005 they enabled the Indexing part of the site which encourages members of the public to view handwritten BMD records and transcribe them. These records are then transferred into the search system.
  41. The Ryerson Index is an index to death notices appearing in current Australian newspapers. It also includes some funeral notices, probate notices and obituaries. Because the Index was originally created by the Sydney Dead Persons Society, its strength lies in notices from NSW papers - including in excess of one million notices from the Sydney Morning Herald alone. However, the representation from papers from other states continues to grow, with additional papers being regularly added, so that the Index can now truly be considered an Australian index. Indexing is being continuously carried out by a team of volunteers, New newspapers.
  42. WorldGenWeb – Country hub, within that by State. Transcribe BDM, shipping, electoral rolls, military, cemetries, places.Lots of choice, bottomless pit!!
  43. Not necessarily full-text searchable – but online in pdf’s so does help.
  44. An example one of the newspaper volunteers alerted me to is the Mariners and Ships in Australian Waters. They are transcribing shipping and other related lists, the original items are in the state archives, but this site has been instigated and set up by volunteers, not the state archives. They have 600 volunteers.
  45. New sites….. We are looking for family historians to contribute ‘their convicts’ and we are looking for volunteers to follow public records, like the Police Gazettes and the various Pioneers Indexes, to find the deaths of those convicts who did not establish families, or whose families died out. ARC funded.
  46. ABC Pool is a social media space that brings together ABC professionals and audiences in an open-ended process of participation, co-creation and collaboration. It’s a place to share and talk about creative work - music, photos, videos, documentaries, interviews, animations and more. Releasing abc archives for use and re-use.
  47. Help create regional news.
  48. Continue to help if you are doing so already. The future potential of crowdsourcing digital volunteers is mind boggling when you think of it in the world context, and how many people have internet access. In Australia alone we have 22 million people, more than half of whom have internet access at home so could potentially be volunteers. FamilyIndexSearch project report that in their first year they had 2000 volunteers and by their third year they have 160,000 volunteers correcting birth,marriage and death records. The Australian Newspapers program is set to match this easily. Publicize please. Libraries have lots of data to expose and crowdsourcing could really make a radical difference in opening up access to archives, especially in tasks where technology can’t do better than the human eye and brain. Most of the examples given required manual work using the human eye and brain, with fantastic results.
  49. Nice to put faces to online entities. People to mention in audience – LRRSA, Ann Manley, and thank text correctors. Now what have I missed??