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BETH SEATON, MBA
                                      Alameda, California 94501
                                  bcskbm@aol.com  (510) 748-0706



                                        CORE COMPETENCIES

       Project/Program Mgmt.           Sales Department                  Sales Training & Events
       Process Design &                 Planning/Operations               Team/Employee
        Optimization                    Data Analysis/Metrics              Development




Project/Program Management
       Led $500K customer briefing center renovation project; oversaw all facets of project to ensure
        timely completion; successfully coordinated vendors, internal stakeholders, and executive staff
        (Siemens Medical)
       Managed $100K+ annual sales event; including message development, speaker deadlines,
        content focus, and logistics (Siemens Medical)
       Delivered annual tradeshow messaging guide for sales, marketing, and technical booth
        personnel (Siemens Medical)
       Managed and produced sales toolkit for worldwide sales audience (Siemens Medical)
       Implemented Target Account Selling process, an opportunity management methodology;
        managed $1M, 12-month project integrating field sales, management personnel, and sales
        support into one end-to-end forecasting process (BroadVision)
       Directed multi-faceted New Hire Field Training program targeted at sales, sales support, and
        business development staff (Sybase)
       Authored sales demonstration section of product launch kit including elevator pitch, competitive
        highlights, and demonstration script (Konica)

Process Design & Optimization
       Initiated and oversaw effort to document/optimize key sales and marketing processes (Siemens
        Medical)
       Designed and managed internal sales compliance process for monetary payments and/or gifts to
        customers; handled annual budget of $150M (Siemens Medical)
       Redesigned customer visit program process; formulated program innovations and facilitated
        continuous improvement (Siemens Medical)
       Devised and implemented a repeatable forecasting and reporting process for $375M/year in
        equipment and services (Siemens Medical)
       Created on-boarding activity checklist for US sales new hires (Siemens Medical)
BETH SEATON  bcskbm@aol.com  (510) 748-0706  Page 2



      Developed, field tested, and trained sales personnel on network printer compatibility checklist
       selling tool (Konica)
      Designed and produced major account customer product information notebooks for Santa Clara
       County sales team (Konica)


Sales Department Planning/Operations
      Worked with VP of Sales to set department vision, mission, and annual goals (Siemens Medical)
      Compiled data and opinions from multiple internal and external sources to formulate annual
       sales strategy report (Siemens Medical)
      Developed annual sales training business plan (Sybase, BroadVision and Siemens Medical)
      Managed customer event budget of $150K for sales department (Siemens Medical)
      Directed the resolution of non-standard contract booking issues (Siemens Medical)
      Monitored and resolved backlog prioritization issues (Siemens Medical)
      Represented the company at the Medical Imaging and Technology Alliance (MITA) industry
       group; provided input from a sales and marketing perspective, reported outcomes to executive
       staff (Siemens Medical)
      Coordinated the shipment and return of sales and collaboration demonstration systems
       (Siemens Medical)
      Drove logistics, budget, and cross-functional deliverables for various sales events (Siemens
       Medical)

Data Analysis/Metrics
      Compiled and maintained forecast metrics; i.e., year-to-date, year-over-year, and 5-year trends
       (Siemens Medical)
      Administered sales department sections of Executive Dashboard and business unit Scorecard
       (Siemens Medical)
      Designed and maintained install-base analysis overview and competitive intelligence
       presentation content (Siemens Medical)
      Created, optimized and reported on program satisfaction survey data for both internal and
       external audiences (All)
      Created and facilitated testing processes as necessary for sales training programs (All)

Sales Training & Events
      Managed webcasts for remote sales training and best practice sharing (Siemens Medical)
      Authored sales training intranet site and training newsletter (Sybase, BroadVision, Siemens
       Medical)
      Organized cross-functional resources for regional events, tradeshow demonstrations, training,
       and customer visits (Siemens Medical)
      Devised and implemented innovative field new hire program; introduced a four-phased
       curriculum that included online self-paced coursework, e-seminars, corporate/product
       classroom training, and soft skills training (Sybase)
BETH SEATON  bcskbm@aol.com  (510) 748-0706  Page 3



      Spearheaded the development of e-based product launch training program; partnered with
       department team members to define program specifics to ensure overall success (Sybase)
      Delivered live classroom training focused on product knowledge and sales skills (Konica)
      Conducted new hire sales representative ‘ride-alongs’ to observe skill level and share best
       practices (Konica)
      Managed a multiple vendor relationships; i.e., skills training, event management, DVD
       production (Siemens, BroadVision, Sybase)


Team/Employee Development
      Led division’s organizational development program steering committee; organized product and
       skills training, made recommendations based on employee surveys, and participated in the
       development of action plan to address ongoing employee concerns (Siemens Medical)
      Directed cross-functional team of 15 to deliver year-end sales event (Siemens Medical)
      Supervised 2-3 full time staff members; i.e. administrative, program/project managers, and
       interns (Siemens Medical)
      Headed intra-departmental team delivery of New Hire Program; managed cross-functional team
       of 12 to deliver content and directly supervised junior staff (Sybase)
      Served as team leader for the Western US Sales Training team; scheduled resources, addressed
       trouble-shooting issues with customers, and led region management team of four (Konica)




EMPLOYMENT HISTORY
Sales Operations Manager, SIEMENS MEDICAL USA, INC. – Concord, CA (2006-2009)
Manager, Sales Training & Customer Relations, SIEMENS MEDICAL USA, INC. – Concord, CA (2002-2006)
Program Manager, Sales & Field Training, BROADVISION, INC. – Redwood City, CA (2001–2002)
Program Manager, Field New Hire Training SYBASE, INC. – Dublin, CA (1997–2000)
Sales Representative, Training Program Development Specialist, Sales Trainer, KONICA MINOLTA USA –
Windsor, CT (1992 – 1997)



EDUCATIONAL BACKGROUND
Master of Business Administration (MBA)
Bachelor of Business Administration (BBA) in International Business
NEW MEXICO STATE UNIVERSITY – Las Cruces, NM



TECHNICAL PROFICIENCIES
Microsoft Word, Excel, PowerPoint, Siebel CRM, SAP, Online Web Casting, e-Learning Authoring Tools,
Target Account Selling, Customer Centric Selling, SPIN Selling, Miller-Heiman

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Beth Seaton Functional Resume Mar2010

  • 1. BETH SEATON, MBA Alameda, California 94501 bcskbm@aol.com  (510) 748-0706 CORE COMPETENCIES  Project/Program Mgmt.  Sales Department  Sales Training & Events  Process Design & Planning/Operations  Team/Employee Optimization  Data Analysis/Metrics Development Project/Program Management  Led $500K customer briefing center renovation project; oversaw all facets of project to ensure timely completion; successfully coordinated vendors, internal stakeholders, and executive staff (Siemens Medical)  Managed $100K+ annual sales event; including message development, speaker deadlines, content focus, and logistics (Siemens Medical)  Delivered annual tradeshow messaging guide for sales, marketing, and technical booth personnel (Siemens Medical)  Managed and produced sales toolkit for worldwide sales audience (Siemens Medical)  Implemented Target Account Selling process, an opportunity management methodology; managed $1M, 12-month project integrating field sales, management personnel, and sales support into one end-to-end forecasting process (BroadVision)  Directed multi-faceted New Hire Field Training program targeted at sales, sales support, and business development staff (Sybase)  Authored sales demonstration section of product launch kit including elevator pitch, competitive highlights, and demonstration script (Konica) Process Design & Optimization  Initiated and oversaw effort to document/optimize key sales and marketing processes (Siemens Medical)  Designed and managed internal sales compliance process for monetary payments and/or gifts to customers; handled annual budget of $150M (Siemens Medical)  Redesigned customer visit program process; formulated program innovations and facilitated continuous improvement (Siemens Medical)  Devised and implemented a repeatable forecasting and reporting process for $375M/year in equipment and services (Siemens Medical)  Created on-boarding activity checklist for US sales new hires (Siemens Medical)
  • 2. BETH SEATON  bcskbm@aol.com  (510) 748-0706  Page 2  Developed, field tested, and trained sales personnel on network printer compatibility checklist selling tool (Konica)  Designed and produced major account customer product information notebooks for Santa Clara County sales team (Konica) Sales Department Planning/Operations  Worked with VP of Sales to set department vision, mission, and annual goals (Siemens Medical)  Compiled data and opinions from multiple internal and external sources to formulate annual sales strategy report (Siemens Medical)  Developed annual sales training business plan (Sybase, BroadVision and Siemens Medical)  Managed customer event budget of $150K for sales department (Siemens Medical)  Directed the resolution of non-standard contract booking issues (Siemens Medical)  Monitored and resolved backlog prioritization issues (Siemens Medical)  Represented the company at the Medical Imaging and Technology Alliance (MITA) industry group; provided input from a sales and marketing perspective, reported outcomes to executive staff (Siemens Medical)  Coordinated the shipment and return of sales and collaboration demonstration systems (Siemens Medical)  Drove logistics, budget, and cross-functional deliverables for various sales events (Siemens Medical) Data Analysis/Metrics  Compiled and maintained forecast metrics; i.e., year-to-date, year-over-year, and 5-year trends (Siemens Medical)  Administered sales department sections of Executive Dashboard and business unit Scorecard (Siemens Medical)  Designed and maintained install-base analysis overview and competitive intelligence presentation content (Siemens Medical)  Created, optimized and reported on program satisfaction survey data for both internal and external audiences (All)  Created and facilitated testing processes as necessary for sales training programs (All) Sales Training & Events  Managed webcasts for remote sales training and best practice sharing (Siemens Medical)  Authored sales training intranet site and training newsletter (Sybase, BroadVision, Siemens Medical)  Organized cross-functional resources for regional events, tradeshow demonstrations, training, and customer visits (Siemens Medical)  Devised and implemented innovative field new hire program; introduced a four-phased curriculum that included online self-paced coursework, e-seminars, corporate/product classroom training, and soft skills training (Sybase)
  • 3. BETH SEATON  bcskbm@aol.com  (510) 748-0706  Page 3  Spearheaded the development of e-based product launch training program; partnered with department team members to define program specifics to ensure overall success (Sybase)  Delivered live classroom training focused on product knowledge and sales skills (Konica)  Conducted new hire sales representative ‘ride-alongs’ to observe skill level and share best practices (Konica)  Managed a multiple vendor relationships; i.e., skills training, event management, DVD production (Siemens, BroadVision, Sybase) Team/Employee Development  Led division’s organizational development program steering committee; organized product and skills training, made recommendations based on employee surveys, and participated in the development of action plan to address ongoing employee concerns (Siemens Medical)  Directed cross-functional team of 15 to deliver year-end sales event (Siemens Medical)  Supervised 2-3 full time staff members; i.e. administrative, program/project managers, and interns (Siemens Medical)  Headed intra-departmental team delivery of New Hire Program; managed cross-functional team of 12 to deliver content and directly supervised junior staff (Sybase)  Served as team leader for the Western US Sales Training team; scheduled resources, addressed trouble-shooting issues with customers, and led region management team of four (Konica) EMPLOYMENT HISTORY Sales Operations Manager, SIEMENS MEDICAL USA, INC. – Concord, CA (2006-2009) Manager, Sales Training & Customer Relations, SIEMENS MEDICAL USA, INC. – Concord, CA (2002-2006) Program Manager, Sales & Field Training, BROADVISION, INC. – Redwood City, CA (2001–2002) Program Manager, Field New Hire Training SYBASE, INC. – Dublin, CA (1997–2000) Sales Representative, Training Program Development Specialist, Sales Trainer, KONICA MINOLTA USA – Windsor, CT (1992 – 1997) EDUCATIONAL BACKGROUND Master of Business Administration (MBA) Bachelor of Business Administration (BBA) in International Business NEW MEXICO STATE UNIVERSITY – Las Cruces, NM TECHNICAL PROFICIENCIES Microsoft Word, Excel, PowerPoint, Siebel CRM, SAP, Online Web Casting, e-Learning Authoring Tools, Target Account Selling, Customer Centric Selling, SPIN Selling, Miller-Heiman