Barbara Holmes is an experienced ERP professional seeking a senior business analyst position. She has over 15 years of experience implementing and supporting Oracle/JDE EnterpriseOne financial systems. Her background includes roles at Royal Caribbean Cruise Lines, Andrx Pharmaceuticals, and J.D. Edwards World Solutions Company. She is proficient in various JDE/Oracle modules including General Accounting, Accounts Payable, and Financial Reporting. Holmes has a Master's degree in Industrial/Organizational Psychology and is looking to leverage her extensive ERP experience into a new senior analyst role.

1. Barbara E. Holmes
(C): 954-415-2227
E-mail: HolmesBE@gmail.com
Objective
Experienced and accomplished ERP professional with over fifteen years of experience looking to leverage extensive background into
senior level business analyst position.
Personal Summary
A highly driven, solution-oriented individual with an excellent ability to motivate, work with, and develop positive relationships with
all levels of personnel. I have the drive and ability to review all areas of a business and present creative, plausible improvements
while recognizing and working within limits of current procedures and policies. I am a loyal individual who expects and delivers
the best in service and attitude, and I am willing to travel up to 75%.
Work Experience
Royal Caribbean Cruise Lines
Senior Financial Systems Analyst, December 2005 to present
Provided expert level functional support for the RCCL Oracle/JDE EnterpriseOne Financial system in a fast-paced, global company.
Maintained and revised the organizational setup and Chart of Accounts for both shipboard and shoreside entities within JDE. Led in
the implementation and support of system-related functions for the Accounting Department in coordination with IT. Consulted with
management and personnel to identify and document business needs and objectives, current operational procedures, problems, input
and output requirements. Analyzed systems, integrity, and/or financial errors and implemented fixes for correction and prevention.
Developed and maintained functional specifications and test scripts for new or modified business systems (system upgrades and
implementations) and performed quality assurance testing. Coordinated and participated in user testing from development
environment to successful implementation. Developed written training documentation and programs based on user needs and
specifications. Participated in beta tests and production implementation of accounting related software. Implemented new reports
and UBE versions via Change Management/SDLC process. Acted as a liaison with IT and coordinated with other business areas
(Supply Chain, HR, etc.) as needed to identify support issues, resolutions and deployments to Production. Executed general ledger-
related controls in connection with the company’s Sarbanes Oxley compliance, including review of various integrity reports and
processes to ensure financial data integrity and provided test samples for SOX compliance to Internal Audit.
Andrx Pharmaceuticals Corporation
Business Analyst/Software Support Specialist, September 2002 to August 2004
Served as an overall business analyst in the determination of end user requirements and how to meet those requirements using the
JD Edwards Financial software applications. Created Functional Specifications to guide programmers and document development
work for reports, conversions, and interfaces for all aspects of the JDE Implementation Project (Corporate Office and all subsidiaries)
and acted as an implementation resource for development of new reports or modifications to existing reports. Interacted with all
levels of management, end users, consultants, developers, and IT department staff as required to configure and support software.
Served as a liaison between development and end users to facilitate reporting and conversion requirements. Supported Production
users at all levels within the organization, and across multiple divisions. Researched and resolved functional software issues.
Determined and solved business related issues using standard software functionality and best practices. Coordinated with consultants
to ensure knowledge transition and documentation of configuration strategies and actions. Designed security requirements for end
users and directed CNC staff in security setup and configuration. Reviewed Integrity Reports to identify and resolve data integrity
issues. Planned, designed, and implemented 1099 processing for organization-wide use.
Information Technology & Engineering Corporation
Software Support Consultant, November 2001 to August 2002
Provided onsite end-user support of J.D. Edwards' Financial software (G/L, A/P, and A/R modules) for clients' accounting
departments. Trained end-users on proper system function and procedures. Explained and resolved software errors experienced by
users. Researched software issues via J.D. Edwards Knowledge Garden and acted as a liaison between client and Response Line.
Documented client business processes and assisted System Administrator with user security design, setup, and maintenance.
Coordinated with local MIS department to support daily legacy system upload process, researched and resolved upload errors, and
also purged processed upload data. Designed and modified financial reports in JDE Financial Report Writer. Planned, designed, and
implemented uploads of budget balances to JDE system from spreadsheets, while maintaining budget ledger data. Reviewed Integrity
Reports to identify and resolve data integrity issues. Maintained and revised organizational setup and Chart of Accounts. Assisted
System Administrator in scheduling and testing package builds and deployments, as well as service pack upgrades with Application
Service Provider.
J.D. Edwards World Solutions Company

2. Senior Financial Applications Instructor, September 1998 to November 2001
Responsible for teaching, consulting, and supporting J.D. Edwards' World, OneWorld, and OneWorld Xe Financial and Report
Writing products in home or abroad Regional Training Centers, business partner locations, and customer sites. Acquired and
maintained product and instructor certifications across operating systems and software releases. Served as resource for consultants to
help troubleshoot various implementation and software issues, especially financial report design, creation, and functionality. Assisted
with mentoring product skills and product knowledge to new and existing instructors and consultants. Promoted J.D. Edwards
software products and company via one-on-one interaction with clients, as well as group interaction in the classroom and customer
sites.
Education
University of Central Florida, MS, Industrial/Organizational Psychology (ABT)
Emphasis Areas: Training, Human Performance, Human Factors
University of Central Florida, BA, Psychology
Cumulative GPA: 3.56/4.0 (Magna Cum Laude)
JDE/Oracle Areas of Knowledge
OneWorld (EnterpriseOne) World (Enterprise World)
General Accounting General Accounting
Multi-Currency Multi-Currency
Accounts Payable Accounts Payable
Accounts Receivable Integrity Reports
Integrity Reports
Enterprise Report Writer (ERW)
Financial Report Writer (FRW)
Data Interfaces (Z1 Processing)
Security
Object Management Workbench
Non-Stock Procurement
JDE Certifications
Certified Lead Instructor Financial Report Writer
Accounts Payable (World and OneWorld) System Fundamentals
Accounts Receivable (OneWorld) Custom Documentation Tool (CDT)
General Accounting OneWorld
Enterprise Report Writer (ERW)
Computer-Based Training Tool (JDE
proprietary CBT product)
Awards/Honors
RCCL Commodore Award Recipient
J.D. Edwards Worldwide Training Idea to Action award winner (multiple recipient)
Training Instructor of the Quarter
J.D. Edwards South Area Culture Award Nominee
President's List
Dean's List
References Available Upon Request