Nerses Gevorkian is a senior IT professional with extensive experience as a business systems analyst and application developer. He has technical skills in SQL, Java, RPG, COBOL, and IBM iSeries/AS400 platforms. He has worked on various projects involving requirements analysis, design, development, testing and implementation of software systems for industries such as retail, manufacturing, and finance. He is proficient in all stages of the software development life cycle and has a track record of delivering results on time and within budget.
Social media, social media pedagogy, public relations education
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Journal of Public Relations Education - JPRE Vol 2 Issue 2 2016
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1. NERSES GEVORKIAN
Summary
• Senior IT professional with extensive experience in business and system designs, as well as
development and quality assurance with various industries including Entertainment, Apparel,
Financial, Distribution, and Manufacturing.
• Solid experience in working with diverse end-users, including upper management, business analysts,
off shore teams and developers
• Technical expertise in IBM I Series AS/400 platform using COBOL/400 CL, SQL, DB2/400, ILE RPG,
ALDON, Turnover, Manhattan Associates, PKMS, backed by an in-depth knowledge of business
processes. I am also skilled at translating between business requirements and technical
specifications for information systems.
• Demonstrate sound judgment under pressure, consistently delivering results on schedule and within
budget.
• Adept at developing and supporting analysis solutions, data transformations, and reports.
• In-depth understanding of all stages of software development life cycle (SDLC).
• Work with business stakeholders, application developers, and production teams and across
functional units to identify business needs and discuss solution options.
Technical Skills
SQL, JAVA, HTML, IBM Visual Age for JAVA, Microsoft Visual Studio, Borland JBuilder, JDA/MMS,
OS/400, SQL/400, COBOL/400, QUERY/400, RPG III, RPG IV, RPG ILE, SED, SDA, COBOL II, CLP,
CLLE, DBU, QUEST VIEW, PDM, DFU, Query/400, Infinium Financials, ACS, ABS, SQL, DB2, Ramba,
Hawkeye, Panvalet, File-Aid, Lotus, TSO,ISPF, McCormack and Dodge Millennium PDL, CICS, BAL, IMS
Professional Experience
National Stores Inc. - Gardena, CA 08/2014 – Present
Senior Business Systems Analyst/Application Developer
• Worked on a project to upload carton and MOS documents downloaded from website as flat files to
AS/400, creating conversion programs in a form of using RPGLE and SQL in order to convert the flat
files to field defined tables to be used in conversion programs.
• Created RPGLE/SQL programs to upload the information into the inventory system. Also created
inquiry screens backed up with SQL/RPGLE programs to let the users to see the errors and correct
them.
• On a daily basis upon request creating SQL queries to research data and produce reports.
• Assigned to analyze and review stored procedures as well as SQL queries and any other procedures
that exist in the legacy system to document and as well as make recommendations about revisions to
make the system more efficient
• Conducting extensive backwards engineering tasks
LA County Assessor’s Office - Los Angeles, CA 07/2013 – 08/2014
Senior Business Systems Analyst/Application Developer
• Under direction, performed analysis in IT and provided expertise for several systems.
• Working as a part of team that reviewed code and made enhancements to applications.
• Using SQL to extract data and create reports
• Meet with users to get the business requirements and creating BRDs (business requirement
documents), then creating HLDs (High level design documents) then creating LLD’s (low level design
documents)
• Researching and providing the documents for user functional and technical requirements in the
design and support of new systems, as well as enhancements in development efforts for complex
systems and applications.
• Using SDLC (waterfall) methodology in full cycle
• Provide a scope documents on proposed change request(s) received from business users on the
system.
• Acted as a liaison between the users/customers and information system department.
• Performing analysis of the system and the business requirements to identify usability and produced
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2. requirements definition documents
• Analyzed modules and backward-engineered the modules to discover all components that needed to
be modified. Wrote documentation.
• Conducted unit, modular and integration testing for application development or modification
Bank of America - Simi Valley, CA 05/2012 – 12/2012
Senior Business Systems Analyst/Application Developer
• Plan, design, and implement application database code objects, such as stored procedures and
views.
• As a business systems analyst, meet with the users to gather requirements and upon approval from
the users; created BRD’s. HLD’s and LLD’s
• Worked with off shore development teams on a daily basis, making sure the timetable was being
meet
• Created test plans for both unit and system testing and conducted UAT (user acceptance testing)
• Performed requirements gathering, designed, and coded new web applications using AS/400,
Query/400, SQL, and ILE.
• Working on conducting analysis and evaluations in order to meet user business, functional and
technical requirements
• Coordinated efforts in development and implementation plans which included timetables for the
vendors/users/project managers and operations.
• Used Data Base Monitor tool to inspect SQL statements using I series Navigator
• Using SQL to extract data to be used for reporting
• Analyzed and converted old RPG code to SQL imbedded code for efficiency
KIA Motors - Irvine, CA 06/2011 – 03/2012
Senior Systems/Business Analyst/Application Developer
• Created a project plan that included estimates for development, unit and system testing, UAT testing
and Test scripts, and implementation procedures.
• Developed and coded using Screen Design Aid, DB2 /400 SQL/400, COBOL/ILE, RPGLE, OS/400
Query.
• Work with project leader and end users gain approval of proposed applications.
• Was involved in working close to WEB/DSC person in charge to call the stored procedures on I-series
from .NET web based application to validate data from dealerships and pass back information.
• Created test cases/scenarios for UAT testing
• Developed VIN Verification system using RPG/LE, SQL, Stored procedures from 193 page Technical
design document
Guitar Center - Westlake Village, CA 11/2010 – 05/2011
Business Analyst
Implementation of Price Zone Management system
• Using FRDs (functional design docs) as a starting point from the business side, meeting with the
users analyzing the JDA modules and creating TRDs (technical requirement doc) and passing them to
offshore to be developed
• After development, creating test scenarios and acting as the QA lead to test the developed code.
• Passing all the failed cases back to development to fix then retesting the system.
• Creating test cases for the UAT (user acceptance testing) and passing it to UAT
• After UAT using ALDON (change management software) to move everything developed to production
Republic Indemnity - Encino, CA 09/2009 – 11/2010
Analyst/Developer
Upgrade from V5R31 to V6 of the operating system
• Did analysis of the current system regarding company created user and IBM commands that
conflicted with the newer version of the operating system.
• Did the analysis and recommendation for the new ROBOT job scheduling software
• Assisted in migrating to new and larger I-series hardware, including implementing to many 3rd party
software
• Heavily involved in testing the system
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3. Disney Stores Inc. - Pasadena, CA 06/2008 – 08/2009
Business Analyst
Converted native Island Pacific retail software from the Children’s Place Inc. back to Disney Store
• Created various interfaces inbound/outbound between Island pacific and SAP
• Worked with various financial departments to develop new tools.
• Supporting the Island Pacific software on a daily basis
• Developed tools for accounting department to make their physical inventory project run smoothly
• Worked with the UK IT team to put in place Aldon change management software
• Created various utilities and reporting tools for the financial community
• Working on Infinium financial systems, installing various applications including AP, Payroll, HR, AR,
and PM.
• Acted as lead QA analyst in creating test scripts and test cases to test the converted system.
Shoe Pavilion - Sherman Oaks, CA 08/2006 – 06/2008
Business Analyst/developer
JDA/MMS upgrade to a new version
• Analyzing existing modules to determine the amount of customization needed
• Created new procedures and reporting systems
• Created test cases for quality assurance and trained the users
• Installed ROBOT job scheduling and messaging software
• Analyzed the existing daily, weekly, monthly procedures and made them run more efficiently
• Working with JDA to come up with a sufficient plan for the upgrade to new version
• Created couple of systems for financial department
• Handling daily problems that rise up
• Working on Infinium financial systems, installing various applications including AP, Payroll, HR, AR,
and PM.
Musicians Secondary Fund - Studio City, CA 03/2006 – 08/2006
Business Analyst/Developer
• Analyzing and converting Cobol/400 Legacy system programs to RPGLE code
• All minor modifications were done on the Cobol/400 system, any major modifications and/or new
development, required analyzing the Cobol/400 code and rewriting the program in RPGLE format
• Constant interaction with the users to create all required documents.
• Created unit test cases
• Created system test cases
BCBG, MAX AZRIA Inc. - Vernon, CA 09/2004 – 03/2006
Business Analyst/Developer
• Designed and created a sales database to be accessed by reporting tool Crystal Reports.
• Creating unit test cases
• Creating system test cases
• Created a system called NAFTA that controlled all the packing and shipping to Mexico.
• Everyday maintenance of ACS system, interaction with the users to get all the requirements for the
projects, creating the documents and using the complete cycle.
• Evaluated ALDON and TURNOVER change management packages and recommended to the
company to purchase. Configured the recommended software to be used by IT
• Working on Infinium financial systems, installing various applications including AP, Payroll, HR, AR,
and PM.
Jerry Leigh of California - Commerce, CA, 02/2003 – 09/2004
Business Analyst/Developer
• Working on various projects.
• Created a Price ticket system that connects AS/400 to the PC software
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4. • Wrote a new PO & Cut Ticket printing procedures
• Worked extensively with GUMBO software to give the users the ability to fax or E-mail any given
spool file or physical file in a PDF format.
• Revised all daily, weekly and monthly jobs to run more efficiently
• Acted in a role of lead QA analyst, by testing the system and creating unit and system test cases
• Working on Infinium financial systems, installing various applications including AP, Payroll, HR, AR,
and PM.
Authentic Fitness Corp - Commerce, CA 10/2002 – 02/2003
Business Analyst/Developer
• Worked with the users to create various project documents, by meeting with individual departments to
get their business requirements to convert to actual requirement that can be used as a development
tool.
• Always interfacing with the users on the requirements of new/change projects, creating all the
required documents, and using full developing cycle.
• Acted in a role of lead QA analyst, by testing the system and creating unit and system test cases
• Working on using ACS in creating couple of utilities for their interface to PKMS
• Working on Infinium financial systems, installing various applications including AP, Payroll, HR, AR,
and PM.
Environment: IBM I series (AS400), Cobol/400, RPGLE, CLP, CLLE, AS400 Query, Island Pacific,
AS400 Job Scheduler, ROBOT Job Scheduler, FTP Processing, ALDON (change management),
Turnover (change management), Imbedded SQL, Microsoft Office - Word, Excel, and Access, MS
Project, Visio, ABC Flowchart, DB2, AQUESTVIEW, and DBU
Disney Stores Inc. - Glendale, CA 11/2001 – 10/2002
Business Analyst/Developer
• Designed and developed an A/P reclassification utility to allow the users to
report/inquire/maintain A/P invoices from one location to another.
• Changed one of the existing G/L interfaces to Corporate from period end extract to weekly extract.
This involved working with FTP transmissions to Corporate Mainframe Systems.
• Always interfacing with the users on the requirements of new/change projects, creating all the
required documents, and using full developing cycle.
• Acted in the role of lead QA analyst, by testing the system and creating unit and system test cases
• Created various utilities and reporting tools for the financial community
Environment: IBM AS400, SQL, RPGLE, COBOL CLP, AS400 Query, Job Scheduler, FTP Processing
ALDON (CMP), Island Pacific
Countrywide Home Loans - Simi Valley, CA 05/2000 – 11/2001
Business Analyst/Developer
• Worked on converting UK Global Loans to Home GSS loan service system.
• Was part of the team that constantly maintained multiple versions of conversion software for multiple
releases.
• Involved with the team to create a standard conversion application to be used with multiple clients.
• Was in charge of all modification of the file structures for multiple releases of the loan servicing
software.
• Was in charge of all promotions of software using Turnover promotion tool.
• Modified Some of their old system programs using COBOL
Environment: I Series IBM AS/400, SQL/, RPGLE, CLLE, COBOL, ALDON (CMP)
Education
Computer Learning Center, Los Angeles, CA
Diploma - Computer Systems and Programming
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