This Slide will show how to train and knowledge your team at the housekeeping dep.

1. Housekeeping Department
Bed Bug
At the hotel
Room

2. In the End of this Training we will
learn :
 - How to Identify the Bed bug.
 - How to deal with it, if we found the Bed Bug
 - What is the steps to treat this insect .
 How we can prevent and avoid the Bed bug.

3. Why we need to know about the
Bed Bugs ?
 As a housekeeper its very Important to know this Bugs
to prevent it and to stop this insect once we found it in
the hotel room .
 If we did not identify the Bed Bugs we will have a big
infection in all the Floor and maybe in all the hotel
Rooms.
 Knowing how to Deal and treat the Bed Bugs can save
the situation from the beginning with a less cost .

4. How we can Identify the Bed
Bugs and Where we can found it
?

5. Where can we find it, if we need
to search ?
 Blood stains from crushed bugs.
 rusty (sometimes dark) spots of excrement on sheets and
mattresses and walls.
 mattresses and box springs. Look around the mattress seams
and undersides of box springs.
 bedding, including sheets, a comforter and blanket can show
evidence.
 wood furniture on the undersides and interiors of chests
where drawers slide.
 bed frames around metal joints and lips.

6. How it look..

7. They’re Great at Hiding
 Identify and Seek Professional Help.
This is one problem that cannot be overlooked. To
ignore the signs of bed bugs in a hotel property will
not only be costly mistake but it could result in a
large number of rooms being closed to the public
until professional eradication has been
accomplished. If the problem is ignored, thousands
of dollars will quickly disappear from the hotel’s
income, possibly impacting jobs.

8. Bed Bugs Discovered; Now
What?
Act quickly on any bed bug complaint by a
hotel guest. If you move a person to another
room during a stay, close off the room they left
until it can be completely inspected. Don’t
overlook the fact that if you relocate your
guest to another room, that room should also
be left vacant after checkout because they
easily could have carried the bed bugs to their
new room.

9. Bed Bugs Discovered; Now
What?
Once we Discovered that we have a Bed Bugs in a Guest
Room we have to Report it on the spot and immediately,
without Delaying or Ignoring .
Don’t takeout and move anything from
the Room.
Totally Closed the Room and call the Pest Control .
If the Room is occupied inform the Guest and move the
Guest to another Room, Don’t take out anything.
Let the Pest Control Do there Job with treatment.

10. What after the treatment ?
 With a Closed Bags Send all the linen to the
Laundry, it must to washed on a High Water
temp. , why ? Because hot water kills Bugs .
 Room Should be O.O.O for 2 Days with a
Deep Inspection .
 Know how & from where did we get this bugs
.

11. One more
Important
thing……

12. During the Treatment time
Specific people should Deal
with this Issue… , Why ?
If the Guests know that the
Hotel has a Bed Bugs in the
Rooms Guests will Escape .

13. Preventative Treatment
Inspection process

14. The End
Any Question’s
????
Prepared by : Mohammad Hamdan- 2014