This document contains Amanda Dollinger's resume, including her education and extensive work experience in food service roles. She has worked as a server, cook, cashier, bartender, host, and supervisor at several restaurants including Chili's, Freebirds World Burrito, Applebee's, Steak N Shake, and Subway. Her resume highlights her strong customer service skills, ability to multitask, and experience training new employees.

1. Amanda Dollinger
574.333.6264
thedocktah@gmail.com
Education:
Sandusky High School 2008
Spring Arbor University 2009-2011
Professional Experience:
Chili's Grill and Bar March 2016-PresentTexas
Server
 Greet guests in a friendly and timely manner.
 Use menu knowledge to effectively upsell new drinks, appetizers, and desserts.
 Teach guests about the convenience of table ziosks for playing games, closing checks,
and ordering desserts.
 Maintaining a great guest experience through consistent care.
 Keep a clean kitchen throughout shift and keeping server items stocked.
 Handle guest checks that aren't handled on the ziosks.
Freebirds World Burrito October 2015-Present.
Cook
 Prepping items to be used the following day.
 Maintain food costs by cooking items in congruence with the amount of guests entering
the store.
 Keep up on cleaning throughout shift to ensure a quick close.
 Train new employees.
Front of House
 Greet guests as they enter the store.
 Guide guests through their options while informing them of any extra expenses or new
promotions.
 Maintain a clean area to ensure there is no cross contamination and ensure a quick
close.
Cashier
 Handle guest checks.
 Have extensive knowledge of all coupons or store promotions in effect.
 Maintain a clean dining room throughout shift by running trash, wiping tables, keeping all
drinks and condiments stocked, and sweeping floors.
T-Productions 2015
 Inventory t-shirts.

2.  Stamp Custom Ink logo on inventoried products to prepare for production.
 Check t-shirts for defects and corrected orders.
Applebee's Grill and Bar 2013-2015
Server
 Greet guests in a timely and friendly manner.
 Maintain quality service while upselling drinks, appetizers, and desserts.
 Keep section clean at all times.
 Use time management to take care of guests while consistently running food and drinks.
 Keep a clean kitchen throughout the shift.
 Train new servers.
 Maintain a personal bank to make change for guest checks.
Bartender
 Memorize over 50 drink recipes and execute each one in two minutes or less.
 Create a friendly atmosphere to create regular customers out of bar guests.
 Effectively sell new drinks, food, and desserts.
 Train new bartenders.
 Maintain a clean bar area.
 Manage to-go orders.
 Make drinks for servers as well as bar guests.
 Inventory liquor.
 Be able to maneuver full kegs weighing between 50-65 pounds.
 Make change for servers and handle guest checks.
 Handle unruly guests by being polite but assertive.
Carside Specialist
 Handle all to-go orders over the phone.
 Check food for accuracy.
 Deliver food to guests in their vehicles.
 Handle a personal bank to create change for guests.
Host
 Greet guests enthusiastically as they enter the building.
 Maintain a clean dining room.
 Manage a server rotation chart to ensure a smooth shift for everyone.
Expo
 Ensure food quality and accuracy of all dishes before sending them out to guests.
Steak N Shake 2011-2013
Server
 Greet guests in a timely and friendly manner.
 Use menu knowledge to guide guests toward a satisfactory decision.
 Ensure meal accuracy before it reaches the table.

3. Third Shift Supervisor
 Serve all guests who enter the restaurant.
 Handle guest checks.
 Make any shakes and desserts ordered.
 Handle drive-thru guests
 Handle all guest complaints and make decisions to resolve any issues.
 Deep clean restaurant.
 Assigning tasks to late night servers and running shift as the leading authority.
Subway 2010-2011
 Prep all veggies and bake bread, soups, and cookies.
 Create sandwiches for multiple people at once in under two minutes.
 Maintain a clean restaurant and perform both opening and closing tasks in under an
hour.
 Handle cash register and count and deposit money at the end of the night.