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BlackWire Consulting Group 444 Brickell Ave Miami, Florida 33317
                     Phone: 1305-744-5075
                 www.blackwireconsulting.com
Rapid	
  Comprehensive	
  Telecommunica4ons	
  Sourcing	
  
•  Needs	
  analysis	
  and	
  Planning-­‐	
  What	
  do	
  you	
  have	
  and	
  where	
  do	
  you	
  want	
  to	
  go	
  
•  Audit	
  and	
  Valida1on-­‐	
  What	
  do	
  you	
  have	
  and	
  how	
  much	
  are	
  you	
  paying	
  
•  Provider	
  Selec1on-­‐	
  Fit	
  your	
  needs	
  with	
  the	
  best	
  vendors	
  
•  Service	
  and	
  Support-­‐	
  Par9al	
  or	
  total	
  outsourcing	
  

Focus	
  Areas	
  
•  Bandwidth	
  and	
  Transit	
  
•  Data	
  Centers	
  and	
  Co-­‐loca9on	
  
•  Managed	
  Services	
  
•  VOIP	
  	
  
•    Streamline	
  the	
  process	
  of	
  vendor	
  selec9on	
  for	
  IT	
  and	
  Telecommunica9ons	
  
     procurement.	
  	
  

•    Extensive	
  experience	
  with	
  solu9ons	
  that	
  improve	
  produc9vity,	
  lowering	
  telecom	
  
     opex	
  expenditures,	
  suppor9ng	
  global	
  expansion,	
  and	
  project	
  managing	
  

•    Compliance,	
  Security,	
  Network	
  Audi9ng,	
  Wholesale	
  Global	
  Infrastructure	
  and	
  
     Cloud	
  Applica9ons.	
  	
  	
  

•    Over	
  60	
  contracts	
  in	
  place	
  with	
  SoPware,	
  Hardware	
  and	
  Domes9c	
  and	
  
     Interna9onal	
  Carriers,	
  25	
  Wholesale	
  Agreements.	
  

•    Leverage	
  experience	
  to	
  source	
  alterna9ve	
  bandwidth	
  op9ons	
  to	
  drive	
  cost	
  down.	
  	
  
•    Driving	
  Cost	
  out	
  of	
  the	
  organiza9on	
  

•    Protect	
  our	
  data	
  and	
  customer	
  informa9on	
  

•    Simplify	
  Vendors	
  

•    Improve	
  client	
  and	
  partner	
  re	
  

•    Investment	
  Protec9on	
  

•    Drive	
  Revenue	
  Decrease	
  AWri9ons	
  
What	
  are	
  big	
  Telecommunica9ons	
  not	
  good	
  at?	
  	
  Service,	
  Support,	
  Account	
  Management,	
  Trouble	
  Shoo9ng,	
  Fault	
  Ticket	
  Management,	
  Procurement,	
  
         Invoicing,	
  “don’t	
  worry	
  you’re	
  covered	
  by	
  your	
  SLA	
  and	
  BTW	
  you	
  have	
  	
  a	
  new	
  account	
  manager”.	
  	
  


•       Cri9cal	
  Resources	
  
           •  Resource-­‐Laden	
  Task,	
  MSA,	
  SLA,	
  Evalua9ons,	
  Interviewing	
  
           •  Pre-­‐qualifica9on	
  can	
  take	
  anywhere	
  from	
  4-­‐30	
  hours	
  of	
  work	
  per	
  service	
  
           •  High-­‐Salaried	
  employees	
  doing	
  9me	
  laden	
  tasks	
  that	
  are	
  beWer	
  off	
  being	
  outsourced	
  

•       Missing	
  Cri9cal	
  Deadlines	
  
           •  Implementa9on	
  and	
  key	
  event	
  dates	
  are	
  tracked	
  and	
  updated	
  
           •  Align	
  key	
  strategies	
  to	
  technologies	
  (street	
  level	
  intelligence	
  with	
  a	
  global	
  view)	
  
           •  Have	
  a	
  greater	
  field	
  of	
  providers	
  at	
  beWer	
  rates	
  compe9ng	
  for	
  your	
  business	
  

•       Vendor	
  Selec9on	
  
           •  How	
  do	
  you	
  know	
  if	
  you	
  are	
  gecng	
  the	
  best	
  solu9on	
  and	
  price?	
  
           •  Throw	
  out	
  biases	
  
           •  Access	
  to	
  price	
  book	
  that	
  has	
  the	
  poten9al	
  to	
  save	
  you	
  25-­‐35%	
  from	
  retail	
  
•    Security	
  and	
  Compliance	
  
      •  Hardware	
  and	
  SoPware	
  for	
  log	
  management	
  and	
  intrusion	
  detec9on	
  
      •  Secure	
  Mobile	
  devices	
  	
  
      •  Protect	
  valuable	
  client	
  informa9on	
  

•    DR/BC	
  
      •  Stay	
  up	
  and	
  Opera9onal	
  
      •  Re-­‐route	
  number	
  to	
  1800X,	
  Cell	
  Phones,	
  Home	
  Phones	
  and	
  Satellite	
  
      •  Drag	
  and	
  Drop	
  Control	
  on	
  the	
  fly	
  
•    Hos9ng	
  and	
  Co-­‐loca9on	
  

•    Cloud	
  Services	
  	
  

•    Network	
  and	
  IP	
  Transit	
  

•    Hosted	
  VOIP	
  	
  

•    Wholesale	
  	
  

•    Total	
  Outsourced	
  Management	
  and	
  Procurement	
  
•    Network	
  	
  
       •    Data,	
  Voice,	
  Conferencing,	
  Satellite,	
  Microwave,	
  Co-­‐loca9on,	
  Cloud	
  Services	
  

•    Produc9vity	
  Services	
  	
  
       •    VoIP	
  and	
  SIP	
  Solu9ons,	
  Unified	
  Messaging	
  ,Basic	
  Voice/PRI	
  Video	
  Conferencing,4G)	
  	
  	
  

•    Cost	
  Cucng	
  Services	
  	
  
       •    TEM,	
  Audi9ng,	
  Wholesale	
  Price	
  Books,	
  Hosted	
  VOIP	
  

•    Support	
  Services	
  	
  
       •  Pricing,	
  Implementa9on,	
  Project	
  Management	
  
•    Step	
  away	
  from	
  biases	
  
•    Iden9fy	
  what	
  can	
  be	
  outsourced	
  
•    Collect	
  In	
  house	
  cost	
  
•    Iden9fy	
  your	
  buying	
  profile	
  
•    Assign	
  Internal	
  Project	
  Ownership	
  
•    Build	
  Vendor	
  Pool	
  that	
  matches	
  your	
  profile	
  
•    Create	
  Evalua9on	
  Scorecard	
  
•    SLA,	
  Liability	
  Clause,	
  Escala9on	
  

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BCG

  • 1. BlackWire Consulting Group 444 Brickell Ave Miami, Florida 33317 Phone: 1305-744-5075 www.blackwireconsulting.com
  • 2. Rapid  Comprehensive  Telecommunica4ons  Sourcing   •  Needs  analysis  and  Planning-­‐  What  do  you  have  and  where  do  you  want  to  go   •  Audit  and  Valida1on-­‐  What  do  you  have  and  how  much  are  you  paying   •  Provider  Selec1on-­‐  Fit  your  needs  with  the  best  vendors   •  Service  and  Support-­‐  Par9al  or  total  outsourcing   Focus  Areas   •  Bandwidth  and  Transit   •  Data  Centers  and  Co-­‐loca9on   •  Managed  Services   •  VOIP    
  • 3. •  Streamline  the  process  of  vendor  selec9on  for  IT  and  Telecommunica9ons   procurement.     •  Extensive  experience  with  solu9ons  that  improve  produc9vity,  lowering  telecom   opex  expenditures,  suppor9ng  global  expansion,  and  project  managing   •  Compliance,  Security,  Network  Audi9ng,  Wholesale  Global  Infrastructure  and   Cloud  Applica9ons.       •  Over  60  contracts  in  place  with  SoPware,  Hardware  and  Domes9c  and   Interna9onal  Carriers,  25  Wholesale  Agreements.   •  Leverage  experience  to  source  alterna9ve  bandwidth  op9ons  to  drive  cost  down.    
  • 4. •  Driving  Cost  out  of  the  organiza9on   •  Protect  our  data  and  customer  informa9on   •  Simplify  Vendors   •  Improve  client  and  partner  re   •  Investment  Protec9on   •  Drive  Revenue  Decrease  AWri9ons  
  • 5. What  are  big  Telecommunica9ons  not  good  at?    Service,  Support,  Account  Management,  Trouble  Shoo9ng,  Fault  Ticket  Management,  Procurement,   Invoicing,  “don’t  worry  you’re  covered  by  your  SLA  and  BTW  you  have    a  new  account  manager”.     •  Cri9cal  Resources   •  Resource-­‐Laden  Task,  MSA,  SLA,  Evalua9ons,  Interviewing   •  Pre-­‐qualifica9on  can  take  anywhere  from  4-­‐30  hours  of  work  per  service   •  High-­‐Salaried  employees  doing  9me  laden  tasks  that  are  beWer  off  being  outsourced   •  Missing  Cri9cal  Deadlines   •  Implementa9on  and  key  event  dates  are  tracked  and  updated   •  Align  key  strategies  to  technologies  (street  level  intelligence  with  a  global  view)   •  Have  a  greater  field  of  providers  at  beWer  rates  compe9ng  for  your  business   •  Vendor  Selec9on   •  How  do  you  know  if  you  are  gecng  the  best  solu9on  and  price?   •  Throw  out  biases   •  Access  to  price  book  that  has  the  poten9al  to  save  you  25-­‐35%  from  retail  
  • 6. •  Security  and  Compliance   •  Hardware  and  SoPware  for  log  management  and  intrusion  detec9on   •  Secure  Mobile  devices     •  Protect  valuable  client  informa9on   •  DR/BC   •  Stay  up  and  Opera9onal   •  Re-­‐route  number  to  1800X,  Cell  Phones,  Home  Phones  and  Satellite   •  Drag  and  Drop  Control  on  the  fly  
  • 7. •  Hos9ng  and  Co-­‐loca9on   •  Cloud  Services     •  Network  and  IP  Transit   •  Hosted  VOIP     •  Wholesale     •  Total  Outsourced  Management  and  Procurement  
  • 8. •  Network     •  Data,  Voice,  Conferencing,  Satellite,  Microwave,  Co-­‐loca9on,  Cloud  Services   •  Produc9vity  Services     •  VoIP  and  SIP  Solu9ons,  Unified  Messaging  ,Basic  Voice/PRI  Video  Conferencing,4G)       •  Cost  Cucng  Services     •  TEM,  Audi9ng,  Wholesale  Price  Books,  Hosted  VOIP   •  Support  Services     •  Pricing,  Implementa9on,  Project  Management  
  • 9. •  Step  away  from  biases   •  Iden9fy  what  can  be  outsourced   •  Collect  In  house  cost   •  Iden9fy  your  buying  profile   •  Assign  Internal  Project  Ownership   •  Build  Vendor  Pool  that  matches  your  profile   •  Create  Evalua9on  Scorecard   •  SLA,  Liability  Clause,  Escala9on