Rapid Comprehensive Telecommunica4ons Sourcing • Needs analysis and Planning-‐ What do you have and where do you want to go • Audit and Valida1on-‐ What do you have and how much are you paying • Provider Selec1on-‐ Fit your needs with the best vendors • Service and Support-‐ Par9al or total outsourcing Focus Areas • Bandwidth and Transit • Data Centers and Co-‐loca9on • Managed Services • VOIP
• Streamline the process of vendor selec9on for IT and Telecommunica9ons procurement. • Extensive experience with solu9ons that improve produc9vity, lowering telecom opex expenditures, suppor9ng global expansion, and project managing • Compliance, Security, Network Audi9ng, Wholesale Global Infrastructure and Cloud Applica9ons. • Over 60 contracts in place with SoPware, Hardware and Domes9c and Interna9onal Carriers, 25 Wholesale Agreements. • Leverage experience to source alterna9ve bandwidth op9ons to drive cost down.
• Driving Cost out of the organiza9on • Protect our data and customer informa9on • Simplify Vendors • Improve client and partner re • Investment Protec9on • Drive Revenue Decrease AWri9ons
What are big Telecommunica9ons not good at? Service, Support, Account Management, Trouble Shoo9ng, Fault Ticket Management, Procurement, Invoicing, “don’t worry you’re covered by your SLA and BTW you have a new account manager”. • Cri9cal Resources • Resource-‐Laden Task, MSA, SLA, Evalua9ons, Interviewing • Pre-‐qualiﬁca9on can take anywhere from 4-‐30 hours of work per service • High-‐Salaried employees doing 9me laden tasks that are beWer oﬀ being outsourced • Missing Cri9cal Deadlines • Implementa9on and key event dates are tracked and updated • Align key strategies to technologies (street level intelligence with a global view) • Have a greater ﬁeld of providers at beWer rates compe9ng for your business • Vendor Selec9on • How do you know if you are gecng the best solu9on and price? • Throw out biases • Access to price book that has the poten9al to save you 25-‐35% from retail
• Security and Compliance • Hardware and SoPware for log management and intrusion detec9on • Secure Mobile devices • Protect valuable client informa9on • DR/BC • Stay up and Opera9onal • Re-‐route number to 1800X, Cell Phones, Home Phones and Satellite • Drag and Drop Control on the ﬂy
• Hos9ng and Co-‐loca9on • Cloud Services • Network and IP Transit • Hosted VOIP • Wholesale • Total Outsourced Management and Procurement
• Network • Data, Voice, Conferencing, Satellite, Microwave, Co-‐loca9on, Cloud Services • Produc9vity Services • VoIP and SIP Solu9ons, Uniﬁed Messaging ,Basic Voice/PRI Video Conferencing,4G) • Cost Cucng Services • TEM, Audi9ng, Wholesale Price Books, Hosted VOIP • Support Services • Pricing, Implementa9on, Project Management
• Step away from biases • Iden9fy what can be outsourced • Collect In house cost • Iden9fy your buying proﬁle • Assign Internal Project Ownership • Build Vendor Pool that matches your proﬁle • Create Evalua9on Scorecard • SLA, Liability Clause, Escala9on