This document provides an overview of IT Resource and US Signal, including their locations, services offered, and cloud solutions. IT Resource is located in Coopersville, Michigan and has 21 employees who provide IT solutions and customer service. US Signal is headquartered in Grand Rapids, Michigan and offers data networking, cloud hosting, and managed services through its fiber network and data centers. The document discusses various cloud computing models and rules for adopting cloud solutions, and promotes the synergistic partnership between IT Resource and US Signal to help customers develop effective cloud strategies.

2. IT Resource Overview
Location: Coopersville, Michigan
Founded: 2000 by Gary Lutz & Leo
Reap
Employees: 21 and growing
Certifications:
Cisco, EMC, Microsoft, VMware
Our goal is to provide the most comprehensive and cost
effective IT solutions, and keep our customers happy with
outstanding service.

3. US Signal Overview
• Privately held Service Provider
headquartered in Grand Rapids, MI
• Data Networking & Cloud Hosting
• 14,000 miles of fiber in 10 states
• Cisco Powered Network and Data
Centers
• Cisco MSCP & VMware IaaS Cloud
Provider
• Seven SSAE 16 SOC I Type II Data
Centers
• Channel Driven company with
Wholesale and Retail options – over
800 partners
3

4. Company
type?
Manufacturing
Service
Financial
Government
Education
Other
Company
Size?
Small Business
Medium Sized
Business
Large
Enterprise
Number of
employees
and what do
they do?
Administrative
Technical
Production
Remote
Teleworkers
Where are
your sites and
employees
located?
Single
site, single
location
Multiple sites
over multiple
locations
Throughout the
US or
throughout the
world
Which
technology
systems ‘RUN’
your
business?
Phone and E-
mail
File & Print
ERP/MRP
Financial
Application
Document
Management
Custom or
Database
Applications
Hours of
operation?
24 X 7 X 365
The Business Line-up
Research your stats before getting into the game

5. Internet
Case Study – Small to Medium Business
What you Have
• All servers and data reside in-house
• Unpredictable hardware/software
purchases & maintenance
expenditures
• Little or no redundancy or disaster
recovery capabilities
• Dependent on physical
infrastructure, power and cooling to
function
What you Need
• Smaller investments on hardware
and software purchases
• Predictable expenditures throughout
the year
• Same features and functionalities
large enterprise companies have
• Faster, more capable technology
systems
• Better security and protection of your
important data

6. Copyright 2012 IT Resource, Inc.
Public Cloud Services
Private & Hybrid Cloud Services
The Fundamentals of Cloud

7. Rule 1 – Know Your Licensing Rights
Rules of the Cloud Game
• Many software vendors have licensing requirements for
running or accessing ‘cloud-based’ software services.
Example: Microsoft Open License Software Assurance
• Vendors sometimes license applications on either a per-user or
per-device mode. Save $$$ by knowing which one to use
• Take advantage of licensing benefits such as ‘cold standby
disaster recovery’ licensing
• Know whether you or the cloud provider owns the licensing

8. Rule 2 – Know How To Protect Your Data
Rules of the Cloud Game
• Data security in the cloud is very important – know
who has access to your data and how it is stored and
protected. Be careful of Public Clouds with critical
business information!
• The overall protection and security of your information
is still your responsibility. Think Private or Hybrid Cloud!

9. Rule 3 – Develop A Cloud Entry & Exit Strategy
Rules of the Cloud Game
• As you move toward using cloud-based solutions, create a
strategy that allows flexibility and mobility
• Choose cloud providers and partners that can grow and
adapt as your business requirements change

10. IT Resource Cloud Services
PROVIDING EXPERT EXPERIENCE IN BUSINESS PLANNING, TECHNICAL
ENGINEERING AND ON-GOING SUPPORT SERVICES – TO SUCCESSFULLY
BRING YOUR BUSINESS INTO THE CLOUD

11. IT Resource Cloud Solutions
Strategic Design and Planning
Engineering Support Services:
Where do we fit in the Cloud environment?
• Complete Managed Services of both on-premise & cloud environments
• Project-based Engineering and Project Management Services
• Remote Management and Monitoring Services
• Automated Helpdesk
• Provide business technology planning and consulting to determine the right cloud solutions and partners
for your business
• Provide financial analysis and ROI assessments for on-premise vs cloud solutions or hybrid
• Helped many customers transition from on-premise environments to cloud-based services – public, private
and hybrid - over the last 5 years

12. • VMware vCloud Service Provider from our two Data Centers
• Software as a Service
• Hosted Services (Windows, e-mail, Voice, etc.)
• Local and Cloud-based Backup & Disaster Recovery Solutions
Private/Hybrid Cloud Services:
• Build the game plan and strategy at a technical level to insure success with cloud-based solutions
• Provide highly-skilled technical engineering services for your integration, transition and co-existence
Where do we fit in the Cloud environment?
IT Resource Cloud Solutions
Implementation & Migration Services

13. US Signal Cloud Services
SCALE VIRTUAL INFRASTRUCTURE TO THE CLOUD – ON
DEMAND, QUICKLY, EASILY, AND SECURELY

14. The End Game
Primary
Data
Center
Backup
Data
Center
Full Replication
Auto Failover
User
Community
User
Community
User
Community
Backup
Archive

15. Cloud Storage
Cloud Storage
• Public or Private Cloud Storage
• Large amount of space at lower cost
• CIF/NFS File System mounts
• Data Compression
• Fault Tolerant Controllers

16. Data Center 2
Resource Pool
Compute
Memory
Storage
Infrastructure as a Service (IaaS)
10Gb Data Center
Interconnect
Less Than 5ms Latency
• Two Data Centers Currently Available
• Unmetered Bandwidth Between Datacenters
• Non-Blocking Access to Private Network
• Unmetered Internet Bandwidth with Managed Firewall
Data Center 1
Resource Pool
Compute
Memory
Storage
Compute
Memory
Storage

17. Internet Delivery
High Performance Diverse Data
Centers and Redundant
Network
Peering
• Akami
• Google
• Microsoft
• Amazon
• Facebook
• Netflix (CDN Appliance
Testing)

18. How to get into the Game
Choose the Right Cloud Partners
• Engage the right service partner to guide you and help you
build your cloud strategy
• Choose Cloud partners with stability and experience and who
are customer-focused
• Remember - you don’t have to do it alone

19. How to get into the Game
Choose the Right Cloud Solutions for your Business
• Build the right strategy with the right Cloud partners with the
right solutions
• Stick to the Private and Hybrid Cloud service offerings
• Focus on solutions that have real business impact – either
financially or strategically
• Don’t get caught up in Cloud ‘hype’

20. How to get into the Game
IT Resource and US Signal - The synergy is right, the time is right
and the solution is right. Get your game on.
Enjoy the Journey to the Cloud
• The Cloud has a lot to offer and can be enjoyable - with the right
partners and right strategy