Trevor Gittens is seeking an administrative position where he can utilize his communication, organizational, and problem-solving skills. He has over 10 years of experience in human resources, customer service, and administrative roles at Target Corporation and Goodwill Industries. His experience includes tasks like employee training, payroll processing, customer service, and office administration. He has a Bachelor's degree in Business Administration with a focus on management.

1. Trevor Gittens
49 Saint Nicholas Terrace; New York, NY 10027
646 667 4267
ttrv829@aol.com
Objective
Seeking an Administrative position with a company that will allow me to fully utilize my communication,
organizational, and problem solving skills
Experience
Guest Service Attendant, Target Corporation, Edgewater, NJ 04/2013-Present
Perform management process, which include empowering, recognizing, coaching, providing meaningful
feedback, delivering counseling and performances reviews; Hold team members accountable for
completing position training, lead compliance culture to mitigate legal risk; Perform accurate balancing of
all transactions and receipts; ensure security over all funds; process and file paperwork as directed by
supervisor; ensure that all deposit are ready for pickup; give advances from safe; assist all cashiers with
any questions and concerns with transactions; provide quick and responsive customer service
Human Resources Team Member, Target Corporation, Edgewater, NJ 09/2007-4/2013
Assist the Executive Team Leader-HR or HR team leader(s) with staffing the store, including utilizing
JAS appropriately; provide HR support, including time and attendance processing, compliance, schedule
editing, payroll processing, I-9 paperwork and other tasks as assigned; help with the Team Trainer
program; ensure the team is well trained; track team member training by keying it in Training Meter;
assist with recognition programs in the store; support the compliance culture; establish an effective
partnership with the store’s ETLs and team leaders; facilitate effective communication within the store by
maintaining communication boards and table talkers; respond to all team member questions and concerns
promptly and courteously and direct them to appropriate leaders or resources as needed; assist with new
on board team members and train new team members; work safely to prevent team member and guest
incidents;
Support a safe and secure environment focused on incident prevention
Account Executive/Retention Specialist, Goodwill Industries LIC, NY 11/2002-01/2007
Served as an Acting Senior Verification Specialist when both supervisor and Senior Verification Specialist
was away from the office; conducted intense interviews with participants to identify needed support
systems and career path planning; served as a confidant to participants with complaints and concerns;
maintained detail progress notes in participant’s case file and make sure that participant have
authorization of release form in folder; contacted employer to obtain verification of client when client
does not return with pay stub or employment verification form and field visits to employer to obtain
verification; served as an account executive for sub-contractor; reviewed all submissions with Billing
Specialists in regards to payment from NYCHRA for Goodwill Industries and sub-contractor; maintained
an accurate database on all participants’ activities; informed participants of incentive package from
Goodwill Industries; input of FIA3A in NYCWAY

2. Front Desk Clerk, Goodwill Industries LIC, NY 07/2001-11/2002
Directed phone calls to appropriate personnel; maintained traffic flow from behind the desk; calculated
token log sheets at the end of each week for transportation invoice reports; responsible for checking and
coding participant’s timesheet; reviewed calendars and direct participants to assigned classes; referred all
active participants to Human Resources Administration; submitted all timesheet to Billing Specialist;
distributed carfare to participants
Education
American InterContinental University
Bachelor of Business Administration
Management
Skills
Strong work ethic and customer service skills; Excellent verbal and written communication skills;
Proficient in Windows 'XP, Excel, MS Word and Internet; Outstanding organizational, inventory and
training capabilities; Experience in Workbench Payroll System, NYCWAY (New York City Way),
Orientation, public speaking, trainer, talent acquisition and application tracking.