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  CAL POLY  
MEN’S BASKETBALL 
MARKETING PLAN 
 
 
 
 
 
2014­2015 Season 
 
 
Table of Contents  
 
1. Objective & Goals 
2. Overview of Cal Poly Men’s Basketball 
3. SWOT Analysis 
4. Target Market  
5. Consumer Behavior & Establishing Relationships 
6. Marketing Strategies 
7. Social Media Strategies 
8. Game Day Promotions 
9. Conclusion 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Objective and Goals 
 
Objective 
 
This marketing plan focuses on gaining exposure and increasing attendance for Cal 
Poly Men’s Basketball. The lack of game awareness and the lack of student motivation 
to attend games are challenges for the athletic departments and this marketing plan 
seeks to address those challenges using multiple marketing strategies. 
 
Goals 
 
● Draw higher attendance to Cal Poly Men’s Basketball games 
● Increase student awareness of home events 
 
Strategies 
 
● Efficiently use social media platforms as our primary source of advertising 
● Have marketing interns use their own social media accounts to share Cal Poly 
Athletics posts 
● Contact people on campus to use their video boards for weekly advertising 
● Plan out exciting themes for each home game 
● Introduce new and fun halftime games/promotions 
● Stronger promotion of game days so students are aware about what’s happening 
on campus each week. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Overview of Cal Poly Men’s Basketball 
 
● Competes in Big West Conference (Division I) 
● Coached by Joe Callero since 2009 
● Appeared in NCAA Division II Tournament seven times 
● Undefeated in 2014 Big West Conference Tournament 
● Advanced to the 2014 NCAA Division I Tournament 
○ Won play­in game against Texas Southern 
○ Advanced to round of 32 and lost to undefeated, No. 1 ranked Wichita 
State 
 
 
 
 
 
 
 
 
 
 
 
 
 
SWOT Analysis 
 
 
Strengths  Weaknesses 
● The team made it to the NCAA tournament last 
season 
● Refurbished facilities in Mott Athletic Center 
● Cal Poly Athletics has good relationships with 
local businesses 
● Because of their success, more and more 
students know about Cal Poly Basketball, 
raising attendance on game day 
● Most popular winter sport based on attendance 
● Instagram and Twitter pages 
● Players are a lot more social and are willing to 
participate in on­campus activities 
● The limited space in Mott Athletics increases 
opportunities to sell out games 
● Mott Athletic Center can’t hold as many people 
as Spanos Stadium, limiting the number of fans 
that can come to basketball games  
● Can’t dim the lights for team introduction or 
halftime shows 
● Lack of overall student interest in athletics  
● Facebook page 
● Cal Poly’s home game schedule. Because of 
the conference, many home games are played 
against smaller D1 schools that students don’t 
know much about 
Opportunities  Threats 
● Use the team’s success from last season in 
advertising to increase attendance  
● Use the video boards to create a more 
interactive in­game experience for fans 
● Because of the team size it will be easier to 
market the team 
● Create a basketball tailgate for a big home 
game 
● Since the home games are often on the 
weekend, students may find other social events 
to go to instead of the game 
● If the team does not win games, students may 
be less likely to come to the games 
● Other college games being played on national 
television 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Target Market 
 
Cal Poly Students 
 
● Cal Poly students are the primary target market 
● According to Cal Poly Admissions, the undergraduate enrollment as of 2013 is 
18,739, the graduate enrollment is 964, and the total student enrollment is 
19,703.  
● 98% of freshmen live in on­campus housing 
● 36% of students live in on­campus housing 
 
Why the Students? 
 
● They are the primary audience due to campus proximity 
● College students have pride in their school and want to show their school spirit; 
basketball games are a great outlet for this 
● Cal Poly students are very involved in social media and can be easily reached to 
promote basketball games 
 
Market Segmentation 
 
In order to market Cal Poly Men’s Basketball effectively, the target market needs to be 
segmented to meet each group’s specific needs. These market segments are: 
 
● Freshmen and sophomores/juniors/seniors living on campus 
● Sophomores/juniors/seniors/graduate students living off campus 
● Cal Poly alumni community 
● Cal Poly basketball alumni 
● Cuesta College students 
● San Luis Obispo community 
○ Local youth basketball teams (SLO Parks & Rec, YMCA) 
○ SLO High School and Mission Prep High School 
○ Local non profits 
○ Seniors 
 
 
 
 
 
Consumer Behavior & Establishing Relationships 
 
Survey Results 
 
To get a better sense of our target market, and their behavior, we conducted a survey 
and received 208 responses. We posted a link to the survey on various Facebook 
pages, including some club pages and all class pages (Class of 2015, etc.). Below are 
results from each question. 
 
 
 
The most popular themes with the target market are: Space Jam Day and Pro 
Basketball Jersey Day. Since these themes are similar, we propose to combine the 
themes for one game day to maximize participation.   
 
 
Nearly half the target market prefers social media as a main channel of communication 
for basketball games. Therefore, we will focus advertising efforts on social media, while 
using alternative options (posters/flyers, word of mouth, video boards) to supplement 
 
advertising. By having several outlets for advertising, we can assure students will hear 
about the basketball games.  
 
 
Nearly two­thirds of the target market choose Facebook as the preferred media site for 
contact. We will focus advertising on Facebook and create events to keep people 
updated about individual games. We will continue to use Twitter and Instagram to 
update fans, post behind­the­scenes photos, and give in­game updates. 
 
 
Two­thirds of people said they already follow Cal Poly Men’s Basketball on Facebook, 
while only one­third follow on Instagram and Twitter. Facebook should be updated as 
often as Instagram and Twitter.  
 
 
Fan motivation varies, but about one­third of respondents said that “being social with 
peers” was a main reason to come to a game.  We will try to create a better social 
atmosphere by hosting theme nights and informing students about games.   
 
 
 
Marketing Strategies  
 
● Create a Cal Poly athletics app or partner with the Cal Poly app that will send 
students push notifications of upcoming games. 
● More effectively advertise team standings and ranked opponents 
○ “Cal Poly basketball is playing ​                     ​ this week who is ranked #1 in 
the Big West Conference.” 
○ “With the team’s win against ________, Cal Poly has moved up the 
rankings to #2 in the Big West Conference.” 
● Construct a survey for students about their game day experience and determines 
how to strengthen the game day experience 
● Provide opportunities for students to interact and develop relationships with the 
players 
○ Mustang Mornings continuation 
○ Hand out flyers during UU hour 
● 3 on 3 tournament event for Cal Poly students (see separate marketing plan) 
○ Promote upcoming games 
○ Athletes volunteer as refs 
○ Raise money for a local charity 
○ Championship game played during halftime show 
 
Social Media Strategies 
 
Facebook 
 
● Students guess the score on Facebook: Gets students more involved. If they 
guess the score correctly or closest to what it is they win a prize (coupons from 
sponsors). 
● Display top Facebook posts on scoreboard, from students who guess the score 
correctly or the closest to what it is. 
● Send out game deals on Facebook: Offer last minute deals on available tickets to 
help fill empty seats.  Hold contests giving away tickets on game day, and have 
fans share the deals for a chance to win some team gear. 
● Post videos/interviews of players on the Facebook page.  Fans get to meet these 
players and see who they really are. 
● Have “Ask a Stang” questions: Fans post questions to players and the players 
answer the question on video. 
 
 
Twitter 
 
● “Tweet your Seat”­ Fans tweet a picture of them and their friends at the game 
and what section they are in, the winner gets coupons from corporate sponsors 
or promotional giveaways. 
● Build lists of team members on Twitter which relate to Cal Poly Men’s Basketball 
twitter page. Goal for this is that the players are more easily found to follow.  
● Give loyal/vocal fans a shout out on Twitter in return for their support. Display top 
fan tweets on scoreboard. 
● Live tweets throughout the game: Give updates on the score, big plays, dunks, 
blocks, 4 point plays, and penalties. 
● On Twitter use guest posting feature of Media Funnel: Allows fans to post 
messages to your Twitter stream via email. Moderated by social media team. 
 
Instagram 
 
● Post behind the scenes/warm­up photos of the team before the game. 
● Game day reminders. 
● Display top fan posts on scoreboard when they tag @cpathletics or 
#calpolyathletics (or men’s basketball or something of the sort). 
● Hold “Ask a Mustang”: Fans post questions to players and the players answer 
the question on video. 
 
Other Strategies 
 
● Cal Poly Rewards Program: Encourage fans to interact socially by giving users 
incentives to share content relating to CP Athletics. Any participating fan who 
posts pictures, shares videos, retweets, uses certain hashtags or attends CP 
sporting events will earn points depending on how they’ve shared CP content. 
Fans can receive prizes team gear/tickets. 
● Have a scavenger hunt throughout the basketball stadium (or all around 
campus). Hide a couple mini basketballs around the stadium. Post clues on 
Twitter/Facebook. Fans that find the basketballs get prizes/deals throughout the 
season. 
● Have students request songs they want to hear during game timeouts or 
half­time (as long as they are appropriate). 
● Buffalo Wild Wings 3­Point Contest​ ​– If the team hits six three­pointers during a 
game all fans in attendance will receive a Buffalo Wild Wings scratch­off coupon 
to win food at the SLO location! 
 
Game Day Promotions 
 
Pre­Game Promotions: 
● Trivia questions on scoreboard 
○ About the team and/or players 
● College Colors Day (Thursdays) ­ first 100/200 people in the gym get a free 
basketball t­shirt 
● Coupons from sponsors for free food (Ex. Buffalo Wild Wings) 
○ free things from sponsors in general to give away!!! 
 
Halftime Promotions: 
● Alumni game 
○ Scrimmage during halftime, 5 on 5 
● Student slam dunk contest 
○ Pick a few students from the student section during the first quarter and 
have them compete at halftime to win a prize from one of our sponsors. 
● 3 on 3 championship game (from 3 on 3 tournament) 
● Guess the attendance and win a t­shirt 
○ Students send in their guess through Twitter during halftime and the 
winner is announced later in the game 
● 3 Point Competition 
○ Select 3 fans from the crowd 
○ Each participant takes 3 shots from 5 designated locations along the 3 
point arc. Participant that makes the most shots wins a Papa Johns Pizza. 
● Buzzer beater game 
○ Instructions on page 5 
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d=0CCEQFjAA&url=http%3A%2F%2Fwww.naia.org%2Ffls%2F27900%2
F1NAIA%2Fmarketing%2Fdocs%2FNACMA_BestGameDayPromotions.d
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FQjCNFEyfqb1f0QmFa5zj7cWFD_Q1McIg&sig2=3lLJMihd0ezEvZ_Q8MP
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Post­Game Promotions: 
● Post game meet and greet with the team 
● If the team wins, sporadically give away a promotional item from a sponsor (i.e. 
mini basketballs, coupons, etc.) 
 
 
Game by Game Theme Schedule: 
 
● Tue. 11/18 vs. San Francisco State 
○ Nerd theme  
○ “Take a break from studying and come watch Cal Poly beat _________! 
Wear your nerd gear: high waisted pants, suspenders, and taped 
glasses!” 
   
● Fri. 11/21 vs. Delaware 
○ Special Olympics Night 
○ Patriotic/Olympic theme  
○ “Show your Olympic spirit and wear red, white and blue!” 
 
● Sat. 12/6 vs. Menlo 
○ Season of Hope honoring 1994­95 team (8 players) 
○ Food Bank 
○ Ugly Christmas Sweater theme  
○ “The holidays are coming! Sport your ugliest sweater and support the boys 
as they take on ___________!” 
 
● Sat. 1/10 vs. UC Santa Barbara 
○ Green Out/Buck the Gauchos 
 
● Thur. 1/22 vs. Cal St. Fullerton 
○ Youth Night 
○ Space Jam/Michael Jordan theme 
 
● Sat. 1/24 vs. UC Riverside  
○ Coaches vs. Cancer  
○ Get Your Greek On! 
○ Greek scrimmage between fraternities and sororities at halftime 
 
● Thur. 2/5 vs. Hawaii 
○ Club sports honored at halftime 
○ Beach Party theme 
○ “Come watch Cal Poly beat Hawaii and wear your best beach wear to the 
game! Hawaiian shirts, boardshorts, and grass skirts are welcome!” 
■ Hula Skirts giveaway? 
 
 
● Thur. 2/12 vs. Cal St. Northridge 
○ Pro Basketball Jersey theme   
■ Come to the game wearing your favorite players jersey 
○ Halftime show: Select three fans from the crowd to participate in a 3 point 
competition 
 
● Sat. 2/14 vs. Long Beach St. 
○ Heroes Day ­ ticket special  
○ Superhero theme or Camo theme 
○ “Come support our amazing basketball team and dress up as your favorite 
superhero!” 
○ “Come out and watch Cal Poly beat the enemy by wearing your best 
camouflage gear!” 
○ If Camo theme, partner with ROTC for military appreciation and have 
push­up contest at halftime 
○ Valentine’s Day promotion 
■ Win a couple’s romantic night out ­ limo service and dinner for two 
 
● Thur. 2/26 vs. UC Irvine 
○ Black Out game!  
○ Championship Game for 3 on 3 tournament during halftime 
 
● Sat. 2/28 vs. UC Davis 
○ Senior Night 
○ White Out or Western/Country theme 
○ “Wear your best western gear and come watch Cal Poly play _________!” 
 
Other Themes: 
● Neon Night  
○ Wear your brightest neon colors to the game and support Cal Poly as they 
play ___________! 
● Music Theme 
○ Come watch Cal Poly beat _________ and wear your best music genre 
costumes! Freshmen are 80’s rock, sophomores are disco, juniors are 
country, and seniors are 90’s rap! 
 
 
 
 
Conclusion 
 
This marketing plan focuses on promoting the men’s basketball game day 
experience.  We want to improve the Cal Poly athletic spirit and increase student 
attendance at each home game.  In this report, we have developed a SWOT analysis to 
examine the strengths, weaknesses, opportunities, and threats of the current basketball 
program.  We constructed a survey that analyzes student behavior and gathers 
information on what students want to see at each home game.   We also developed 
new social media strategies and ideas, game day promotions, themes for home games, 
and marketing plans.  We believe that there will be an increase in student attendance 
this year because of the team’s recent success.  Because of this, we hope that the 
game day atmosphere and school spirit is strengthened and intensified.   
 
 

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