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1
NC	
  STATE	
  MEN’S	
  SOCCER	
  	
  
MARKETING	
  PLAN
Kickin’ it with the Pack
Ryan	
  Olli,	
  Wes	
  Purcell,	
  John	
  Purcell	
  
2
Executive	
  Summary	
  
	
  
This	
  marketing	
  plan	
  is	
  an	
  overall	
  all	
  in	
  depth	
  analysis	
  and	
  plan	
  that	
  will	
  be	
  used	
  to	
  improve	
  
to	
  the	
  image	
  and	
  the	
  brand	
  of	
  NC	
  State	
  Men’s	
  Soccer	
  and	
  insure	
  its	
  flourishing	
  future.	
  We	
  
started	
  out	
  by	
  reviewing	
  and	
  analyzing	
  all	
  of	
  the	
  strengths	
  and	
  weaknesses,	
  threats,	
  and	
  
our	
  unique	
  selling	
  position	
  to	
  see	
  where	
  we	
  stand.	
  We	
  next	
  went	
  over	
  our	
  competitors	
  
direct	
  and	
  indirect	
  and	
  who	
  their	
  target	
  markets	
  are	
  to	
  see	
  where	
  we	
  stand	
  next	
  to	
  them	
  
and	
  what	
  we	
  are	
  up	
  against.	
  It	
  was	
  then	
  key	
  for	
  us	
  to	
  go	
  through	
  our	
  customer’s	
  wants	
  and	
  
needs,	
  and	
  our	
  target	
  market.	
  After	
  all	
  of	
  the	
  research	
  was	
  completed	
  we	
  then	
  created	
  our	
  
marketing	
  strategies	
  and	
  tactics.	
  All	
  of	
  the	
  work	
  we	
  put	
  into	
  this	
  marketing	
  plan	
  and	
  its	
  
correct	
  implementation	
  should	
  pay	
  big	
  dividends	
  for	
  the	
  NC	
  State	
  soccer	
  program.	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
3
Table of Contents
INTRODUCTION ................................................................................................................................................ 4
Company Description/Mission Statement 4
Background 4-6
SITUATIONAL ANALYSIS ............................................................................................................................... 6
Internal Analysis 6-7
External Environmental Analysis 7
Product Portfolio and Positioning 7
COMPETITIVE ANALYSIS ............................................................................................................................ 8
Competitors 8
CUSTOMER ANALYSIS ................................................................................................................................. 9
Section One 9-10
Section Two 10
MARKETING GOALS ..................................................................................................................................... 11
MARKETING STRATEGIES AND TACTICS ............................................................................................. 12-16
IMPLEMENTATION AND CONTROL ......................................................................................................... 16
Action Plan 16
Budge 17-18
Examination 18
APPENDIX ........................................................................................................................................................ 19-23
REFERENCES ................................................................................................................................................... 24
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
4
Introduction	
  
	
  
Company	
  Description/Mission	
  Statement	
  
	
  
Prepare	
  student-­‐athletes	
  to	
  compete	
  at	
  the	
  highest	
  level	
  and	
  to	
  inspire	
  them	
  to	
  be	
  leaders	
  
now	
  and	
  for	
  the	
  future	
  by	
  providing	
  the	
  best	
  environment	
  to	
  achieve	
  their	
  athletic,	
  
academic,	
  and	
  personal	
  aspirations	
  as	
  well	
  as	
  providing	
  support	
  for	
  the	
  professional	
  
development	
  of	
  our	
  coaches	
  and	
  staff,	
  all	
  within	
  the	
  role	
  of	
  greater	
  institutional	
  
relationships	
  to	
  the	
  University.	
  	
  
	
  
Our	
  Goal	
  
	
  
● ACHIEVE	
  national	
  recognition	
  for	
  competitive	
  excellence,	
  as	
  measured	
  by	
  ACC	
  
finishes	
  and	
  the	
  national	
  Director’s	
  Cup	
  competition	
  
● GRADUATE	
  student-­‐athletes	
  at	
  rates	
  that	
  compare	
  favorably	
  to	
  our	
  ACC	
  public	
  peer	
  
institutions	
  and	
  achieve	
  same	
  for	
  the	
  NCAA	
  Academic	
  Progress	
  Rates.	
  
● CULTIVATE	
  an	
  environment	
  where	
  NCAA	
  rules	
  compliance,	
  the	
  pursuit	
  of	
  
excellence,	
  gender	
  equity,	
  respect	
  for	
  diversity	
  and	
  recognition	
  of	
  achievement	
  are	
  
fundamental	
  values	
  held	
  by	
  staff,	
  coaches	
  and	
  student-­‐athletes.	
  
● ALLOCATE	
  the	
  financial	
  resources	
  required	
  to	
  achieve	
  the	
  Department’s	
  vision	
  of	
  
excellence,	
  while	
  operating	
  successfully	
  as	
  a	
  self-­‐supporting	
  auxiliary	
  unit	
  of	
  the	
  
University.	
  
● RECRUIT	
  and	
  retain	
  the	
  caliber	
  of	
  student-­‐athletes,	
  coaches,	
  and	
  staff	
  who	
  are	
  
committed	
  to	
  the	
  achievement	
  of	
  the	
  Department’s	
  vision	
  of	
  competitive	
  and	
  
academic	
  excellence.	
  	
  
● GENERATE	
  the	
  funds	
  required	
  to	
  pay	
  the	
  annual	
  scholarship	
  bill,	
  facility	
  debt	
  and	
  
operating	
  costs.	
  
● CREATE	
  an	
  innovative	
  branding	
  program	
  that	
  will	
  promote	
  the	
  Department’s	
  vision	
  
and	
  tell	
  the	
  NC	
  State	
  story.	
  
	
  
	
  
	
  
Background	
  
	
  
Soccer	
  began	
  through	
  an	
  effort	
  of	
  the	
  growing	
  population	
  of	
  international	
  students.	
  NC	
  
State's	
  first	
  international	
  student	
  was	
  from	
  Japan	
  and	
  graduated	
  in	
  1896.	
  He	
  played	
  
football.	
  But	
  it	
  wasn't	
  until	
  after	
  WWII	
  that	
  the	
  international	
  population	
  really	
  began	
  to	
  
grow.	
  Those	
  students	
  organized	
  a	
  club	
  team	
  in	
  1947.	
  They	
  played	
  exhibition	
  games	
  against	
  
teams	
  from	
  other	
  schools	
  for	
  two	
  seasons	
  under	
  the	
  guidance	
  of	
  PE	
  professor	
  Ed	
  DeGroat	
  
as	
  advisor	
  and	
  coach.	
  The	
  first	
  players	
  were	
  students	
  from	
  India,	
  China,	
  Norway	
  and	
  other	
  
5
countries.	
  The	
  athletics	
  council	
  voted	
  to	
  make	
  soccer	
  a	
  varsity	
  sport	
  in	
  December	
  1949	
  and	
  
the	
  first	
  varsity	
  season	
  was	
  in	
  1950.	
  The	
  first	
  coach	
  was	
  Bill	
  Leonhardt	
  of	
  the	
  PE	
  
department.	
  The	
  team	
  played	
  a	
  10-­‐game	
  season	
  for	
  about	
  a	
  decade.	
  Kare	
  Kargas,	
  in	
  just	
  the	
  
second	
  season	
  of	
  the	
  program,	
  was	
  named	
  All-­‐American	
  in	
  1951.	
  Leonhardt	
  complained	
  
that	
  his	
  team,	
  and	
  other	
  minor	
  sports,	
  did	
  not	
  get	
  enough	
  publicity	
  despite	
  good	
  effort.	
  
	
  
Nellie	
  Cooper,	
  also	
  of	
  the	
  PE	
  department,	
  was	
  the	
  coach	
  in	
  the	
  1960s.	
  He	
  thought	
  the	
  
program	
  didn't	
  get	
  enough	
  support	
  from	
  students.	
  In	
  1963	
  the	
  team	
  had	
  a	
  7-­‐6	
  record.	
  Max	
  
Rhodes	
  took	
  over	
  the	
  program	
  in	
  1964	
  and	
  coached	
  through	
  the	
  1970s.	
  He	
  helped	
  grow	
  the	
  
sport	
  in	
  the	
  area	
  with	
  a	
  summer	
  soccer	
  camp.	
  
	
  
In	
  1964,	
  Benito	
  Artinano	
  tied	
  the	
  NCAA	
  record	
  by	
  scoring	
  seven	
  goals	
  in	
  a	
  single	
  game	
  
against	
  Appalachian	
  State.	
  It	
  still	
  stands	
  as	
  the	
  school	
  and	
  ACC	
  record	
  for	
  the	
  most	
  goals	
  in	
  
a	
  single	
  game.	
  
	
  
Rhodes	
  was	
  replaced	
  in	
  1978	
  by	
  lacrosse	
  coach	
  Larry	
  Gross,	
  who	
  coached	
  both	
  teams	
  until	
  
1981	
  when	
  lacrosse	
  was	
  disbanded.	
  Gross	
  also	
  started	
  the	
  women's	
  program	
  in	
  1984	
  and	
  
coached	
  both	
  teams	
  for	
  two	
  seasons.	
  In	
  1986,	
  assistant	
  George	
  Tarantini,	
  a	
  native	
  of	
  
Argentina,	
  took	
  over	
  the	
  men	
  and	
  Gross	
  coached	
  the	
  women.	
  
	
  
The	
  teams	
  in	
  the	
  '80s	
  had	
  great	
  scorers	
  like	
  Chris	
  Ogu,	
  Sam	
  Okpodu,	
  Sadri	
  	
  Gjonbalaj.	
  
Perhaps	
  the	
  greatest	
  player	
  in	
  NC	
  State	
  history	
  was	
  Tab	
  Ramos	
  (1984-­‐87),	
  a	
  U.S.	
  Olympian	
  
and	
  three-­‐time	
  World	
  Cup	
  team	
  member.	
  He	
  was	
  a	
  successful	
  professional	
  player	
  in	
  Europe	
  
and	
  the	
  U.S.	
  And	
  was	
  elected	
  in	
  the	
  inaugural	
  class	
  of	
  the	
  NC	
  State	
  Athletic	
  Hall	
  of	
  Fame	
  in	
  
2012	
  and	
  a	
  2005	
  inductee	
  to	
  the	
  National	
  Soccer	
  Hall	
  of	
  Fame.	
  
	
  
The	
  heyday	
  of	
  NC	
  State	
  soccer	
  was	
  in	
  the	
  late	
  '80s	
  and	
  early	
  '90s	
  under	
  Taratini,	
  who	
  was	
  
twice	
  named	
  ACC	
  Coach	
  of	
  the	
  Year	
  in	
  '92	
  and	
  '94.	
  In	
  1990,	
  behind	
  the	
  scoring	
  of	
  Roy	
  
Lassiter	
  and	
  Henry	
  Gutierrez,	
  Taranini	
  led	
  nc	
  state	
  to	
  its	
  only	
  ACC	
  championship.	
  That	
  team	
  
later	
  went	
  to	
  the	
  NCAA	
  semifinals,	
  where	
  it	
  lost	
  to	
  UCLA	
  on	
  penalty	
  kicks.	
  
	
  
State's	
  ACC	
  Players	
  of	
  the	
  Year	
  are	
  Somnuk	
  Vixaysouk	
  (1971),	
  Prince	
  Afejuku	
  (1980),	
  Sam	
  
Okpodu	
  (1982),	
  Henry	
  Gutierrez	
  (1990-­‐91),	
  Scott	
  Schweitzer	
  (1992)	
  and	
  Kyle	
  Campbell	
  
(1994).	
  
	
  
NC	
  State	
  Men’s	
  Soccer’s	
  primary	
  market	
  area	
  is	
  Raleigh,	
  but	
  it	
  also	
  reaches	
  to	
  surrounding	
  
cities	
  in	
  the	
  Triangle,	
  including	
  Cary,	
  Apex,	
  and	
  Holly	
  Springs.	
  	
  Being	
  that	
  this	
  soccer	
  
program	
  is	
  apart	
  of	
  an	
  established	
  public	
  university,	
  many	
  across	
  the	
  country	
  support	
  the	
  
athletics	
  of	
  NC	
  State,	
  including	
  its	
  soccer	
  program.	
  	
  
	
  
6
	
  
The	
  Sports	
  Marketing	
  department	
  at	
  NC	
  State	
  University	
  has	
  recently	
  had	
  administrative	
  
change,	
  as	
  Director	
  of	
  Athletics,	
  Deborah	
  A.	
  Yow	
  has	
  announced	
  that	
  Fred	
  Demarest	
  has	
  
been	
  named	
  NC	
  State’s	
  Associate	
  Athletics	
  Director	
  for	
  Communications	
  and	
  Marketing.	
  	
  
Demarest	
  brings	
  20	
  years	
  of	
  experience	
  from	
  two	
  SEC	
  powerhouses,	
  University	
  of	
  Florida	
  
and	
  Louisiana	
  State	
  University.	
  	
  In	
  his	
  new	
  role,	
  he	
  will	
  lead	
  and	
  manage	
  the	
  creative	
  
development	
  and	
  delivery	
  for	
  NC	
  State	
  Athletics’	
  overall	
  communications	
  and	
  marketing	
  
efforts,	
  while	
  ensuring	
  alignment	
  and	
  collaborations	
  with	
  the	
  university's	
  message	
  efforts.	
  	
  	
  
	
  
	
  
Situational	
  Analysis	
  
	
  
SWOT	
  Analysis	
  
	
  
Internal	
  Analysis	
  (Strengths	
  and	
  Weaknesses)	
  
	
  
Strengths	
  
	
  
•	
  On-­‐campus	
  venue	
  and	
  seating	
  (convenient	
  parking	
  is	
  available	
  in	
  the	
  Coliseum	
  Parking	
  
deck	
  
● Detailed	
  explanation:	
  	
  
	
  
•	
  The	
  schedule	
  does	
  not	
  conflict	
  heavily	
  with	
  football,	
  volleyball,	
  women’s	
  soccer,	
  or	
  other	
  
sports,	
  
	
  
•	
  Home	
  schedule	
  features	
  4	
  in-­‐state	
  opponents	
  (UNC-­‐Wilmington,	
  Davidson,	
  Wake	
  Forest,	
  
	
  
•	
  Kay	
  Yow	
  Pink	
  Match	
  (Saturday,	
  October	
  19th	
  –	
  Notre	
  Dame)	
  is	
  a	
  great	
  way	
  to	
  raise	
  money	
  
for	
  breast	
  cancer,	
  
	
  
•	
  Budget	
  providing	
  for	
  increased	
  advertising	
  and	
  incentives	
  for	
  4	
  marquee	
  events	
  
(Clemson,	
  
	
  
•	
  Local	
  players	
  on	
  the	
  roster	
  (12	
  athletes	
  from	
  the	
  Triangle)	
  
	
  
Weaknesses	
  
	
  
•	
  Lack	
  of	
  a	
  “true”	
  home-­‐field	
  advantage;	
  fans	
  are	
  not	
  as	
  into	
  the	
  match	
  as	
  they	
  are	
  at	
  other	
  
	
  
•	
  Paid	
  advertising	
  is	
  limited	
  to	
  a	
  handful	
  of	
  matches	
  per	
  season	
  (4	
  marquee	
  events)	
  
7
	
  
•	
  UNC,	
  Duke,	
  and	
  Maryland	
  matches	
  will	
  be	
  played	
  on	
  the	
  road	
  this	
  season	
  
	
  
	
  
External	
  Analysis	
  (Opportunities	
  and	
  Threats)	
  
Opportunities	
  
	
  
•	
  Head	
  Coach	
  Kelly	
  Findley	
  is	
  continuing	
  to	
  build	
  momentum	
  with	
  the	
  program	
  
	
  
•	
  Early	
  season	
  matches	
  usually	
  draw	
  strong	
  attendance	
  figures	
  due	
  to	
  nice	
  weather	
  
	
  
•	
  High	
  number	
  of	
  youth	
  teams	
  and	
  soccer	
  clubs	
  in	
  the	
  area	
  
	
  
•	
  Continue	
  to	
  place	
  a	
  larger	
  emphasis	
  on	
  the	
  student	
  section	
  –	
  potentially	
  increase	
  SWPC	
  
point	
  events	
  
	
  
Threats	
  
	
  
•	
  Relying	
  on	
  the	
  Student	
  Wolfpack	
  Club	
  to	
  help	
  drive	
  attendance	
  
	
  
•	
  Student	
  attendance	
  is	
  driven	
  by	
  freshmen	
  and	
  sophomores	
  –	
  once	
  students	
  move	
  off	
  
	
  
•	
  Once	
  the	
  weather	
  cools	
  down,	
  attendance	
  may	
  drop	
  campus	
  they	
  do	
  not	
  attend	
  as	
  
frequently	
  
	
  
Examine	
  product	
  portfolio	
  and	
  positioning	
  
	
  
• On	
  campus	
  students,	
  easy	
  to	
  access	
  and	
  it	
  is	
  free	
  for	
  them	
  
• Great	
  promotions	
  every	
  game	
  and	
  you	
  will	
  not	
  be	
  disappointed	
  at	
  the	
  experience	
  
weather	
  the	
  team	
  wins	
  or	
  not.	
  
• Cheap	
  for	
  fans,	
  lot	
  of	
  games	
  are	
  half	
  off	
  with	
  promotional	
  offers	
  
• Kickin’	
  it	
  with	
  the	
  Pack;	
  our	
  catchy	
  tag	
  line	
  will	
  make	
  you	
  want	
  to	
  come	
  check	
  us	
  out	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
8
Competitive	
  Analysis	
  
	
  
In	
  the	
  triangle	
  area,	
  the	
  NC	
  State	
  soccer	
  team	
  has	
  several	
  direct	
  and	
  indirect	
  competitors.	
  	
  
Some	
  of	
  the	
  direct	
  competitors	
  are	
  other	
  local	
  college	
  soccer	
  teams,	
  such	
  as	
  UNC	
  –	
  Chapel	
  
Hill	
  and	
  Duke.	
  	
  Also,	
  the	
  professional	
  soccer	
  team,	
  the	
  Carolina	
  rail	
  Hawks,	
  is	
  a	
  direct	
  
competitor.	
  One	
  of	
  the	
  factors	
  limiting	
  our	
  brand	
  compared	
  to	
  UNC	
  and	
  Duke	
  is	
  that	
  they	
  
have	
  been	
  more	
  successful,	
  with	
  a	
  longer	
  tradition	
  of	
  excellence.	
  The	
  Railhawks,	
  being	
  a	
  
professional	
  franchise	
  is	
  the	
  highest	
  level	
  of	
  soccer	
  in	
  the	
  state	
  of	
  North	
  Carolina.	
  They	
  also	
  
have	
  more	
  money	
  for	
  promotional	
  opportunities,	
  a	
  nicer	
  stadium,	
  and	
  has	
  very	
  accessible,	
  
easy	
  parking.	
  
	
  
Indirect	
  competitors	
  are	
  also	
  working	
  against	
  NC	
  State	
  soccer,	
  Such	
  as	
  NC	
  State	
  football	
  
because	
  there	
  is	
  a	
  greater	
  widespread	
  interest	
  in	
  this	
  fall	
  sport.	
  Capital	
  area	
  soccer	
  league	
  
and	
  Triangle	
  Football	
  Club	
  have	
  a	
  large	
  draw	
  that	
  pulls	
  attendance	
  away	
  from	
  NC	
  State	
  
soccer.	
  All	
  soccer	
  players	
  and	
  the	
  families	
  involved	
  with	
  these	
  two	
  leagues	
  are	
  usually	
  
traveling	
  on	
  the	
  weekends	
  for	
  soccer	
  tournaments	
  away	
  from	
  Raleigh.	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
9
Customer	
  Analysis	
  
	
  
Section	
  1	
  
	
  
Soccer	
  equipment:	
  Total	
  Consumer	
  Market	
  
Balls-­‐	
  $87.6	
  m	
  (2013);	
  $63.5	
  m	
  (2003)	
  	
  +	
  27.5%	
  
Shoes-­‐	
  $213.2	
  m	
  (2013);	
  $198.6	
  m	
  (2003)	
  +7%	
  
Total-­‐	
  $300.8	
  m	
  (2013);	
  $262.1	
  m	
  (2003)	
  	
  +13%	
  
	
  
Demographics:	
  
Total	
  fans	
  age	
  13+:	
  37,965,000	
  
Age	
  Group	
  
-­‐ 13-­‐17:	
  8.5	
  
-­‐ 18-­‐34:	
  31.6	
  
-­‐ 35-­‐49:	
  23.6	
  
-­‐ 50-­‐64:	
  20.6	
  
-­‐ 65+:	
  15.7	
  
-­‐ MEDIAN	
  AGE:	
  41.0	
  
Gender	
  
	
   -­‐Male:	
  55.1%	
  
	
   -­‐Female:	
  44.9%	
  
Geographic	
  Location	
  
	
   -­‐Northeast:	
  18.9	
  
	
   -­‐Midwest:	
  19.7	
  
	
   -­‐South:	
  38.8	
  
	
   -­‐West:	
  22.6	
  
Income	
  
31.7%	
  of	
  fans	
  have	
  income	
  of	
  $100,00+	
  
	
  
Social	
  Media:	
  8,030,00	
  Facebook	
  followers	
  
	
   	
   3,986,000	
  Twitter	
  followers	
  	
  
18.5%	
  à	
  %	
  of	
  fans	
  who	
  participate	
  in	
  Soccer	
  at	
  any	
  level	
  
	
  
14.6%	
  of	
  US	
  population	
  45-­‐54	
  (Baby	
  boomer	
  age)	
  still	
  participates	
  in	
  this	
  sport	
  
	
  
	
  
When	
  marketing	
  for	
  any	
  business	
  or	
  sport	
  it	
  is	
  essential	
  to	
  identify	
  who	
  exactly	
  your	
  
market	
  is.	
  	
  College	
  Soccer	
  is	
  unique	
  in	
  the	
  fact	
  that	
  while	
  it	
  is	
  not	
  one	
  of	
  the	
  2	
  or	
  3	
  revenue	
  
sports	
  in	
  college,	
  its	
  popularity	
  is	
  rising..	
  	
  
10
	
   According	
  to	
  SBR.net,	
  college	
  soccer	
  has	
  a	
  total	
  of	
  3,796,500	
  fans	
  ranging	
  of	
  all	
  ages,	
  
genders,	
  geographic	
  location,	
  and	
  incomes.	
  	
  8.5%	
  of	
  fans	
  are	
  in	
  their	
  teenage	
  years	
  ranging	
  
from	
  13-­‐17.	
  	
  College	
  Soccer	
  is	
  now	
  almost	
  equal	
  in	
  popularity	
  to	
  College	
  Baseball.	
  The	
  
largest	
  percentage	
  of	
  fans	
  by	
  age	
  group	
  is	
  those	
  14-­‐27	
  at	
  31.6%,	
  with	
  the	
  remaining	
  fans	
  
(59.9%)	
  being	
  45	
  and	
  older.	
  In	
  terms	
  of	
  gender,	
  it	
  is	
  more	
  evenly	
  distributed	
  that	
  the	
  
majority	
  of	
  major	
  sports	
  in	
  the	
  US,	
  having	
  55.1%	
  of	
  fans	
  being	
  male,	
  and	
  44.9%	
  being	
  
female.	
  	
  	
  	
  
	
  
Section	
  2	
  
	
  
The	
  target	
  market	
  for	
  our	
  soccer	
  program	
  ranges	
  from	
  youth	
  soccer	
  players	
  and	
  fans	
  in	
  the	
  
area	
  all	
  the	
  way	
  to	
  older	
  adults	
  that	
  have	
  a	
  passion	
  for	
  soccer.	
  	
  We	
  plan	
  to	
  reach	
  each	
  of	
  
these	
  markets	
  and	
  anywhere	
  in-­‐between	
  to	
  meet	
  our	
  goals.	
  	
  We	
  know	
  that	
  we	
  can	
  certainly	
  
appeal	
  to	
  these	
  audiences	
  so	
  there	
  is	
  no	
  reason	
  why	
  we	
  will	
  not	
  be	
  able	
  to	
  get	
  them	
  excited	
  
about	
  coming	
  out	
  to	
  games	
  and	
  being	
  a	
  part	
  of	
  our	
  great	
  experience.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
11
Marketing	
  Goals	
  
	
  
The	
  goals	
  of	
  our	
  organization	
  are	
  to	
  develop	
  a	
  premier	
  men’s	
  soccer	
  program	
  that	
  is	
  
recognized	
  nationally	
  and	
  create	
  an	
  increase	
  in	
  the	
  exposure	
  of	
  the	
  program.	
  	
  NC	
  State	
  
Men’s	
  Soccer	
  strives	
  the	
  be	
  the	
  best	
  collegiate	
  team	
  in	
  the	
  ACC	
  and	
  amongst	
  the	
  best	
  in	
  the	
  
NCAA	
  year	
  in	
  and	
  year	
  out,	
  along	
  with	
  developing	
  a	
  prominent	
  presence	
  in	
  our	
  market.	
  	
  
	
  
Our	
  marketing	
  plan	
  will	
  help	
  us	
  to	
  meet	
  these	
  goals	
  through	
  the	
  use	
  of	
  various	
  marketing	
  
strategies.	
  	
  We	
  will	
  implement	
  our	
  strategies	
  with	
  different	
  marketing	
  tactics	
  that	
  we	
  feel	
  
will	
  enable	
  increase	
  the	
  value	
  of	
  our	
  program;	
  as	
  well	
  as	
  achieving	
  our	
  set	
  objectives.	
  	
  
	
  
The	
  Men’s	
  Soccer	
  Program	
  at	
  NC	
  State	
  University	
  is	
  in	
  the	
  growth	
  stage	
  in	
  the	
  product	
  life	
  
cycle.	
  	
  Having	
  identified	
  the	
  stage	
  our	
  product	
  is	
  in,	
  we	
  plan	
  to	
  gear	
  our	
  marketing	
  efforts	
  to	
  
gaining	
  more	
  of	
  our	
  market	
  share,	
  in	
  hopes	
  of	
  simultaneously	
  stimulating	
  and	
  maximizing	
  
profits.	
  	
  A	
  SWOT	
  analysis	
  identified	
  a	
  major	
  threat	
  to	
  our	
  program	
  being	
  a	
  reliance	
  on	
  
freshmen	
  and	
  sophomores	
  students.	
  	
  With	
  that	
  in	
  mind,	
  we	
  plan	
  on	
  utilizing	
  different	
  
elements	
  of	
  the	
  marketing	
  mix	
  to	
  implement	
  strategies	
  and	
  achieve	
  our	
  overall	
  goals.	
  	
  Our	
  
first	
  strategy	
  will	
  be	
  based	
  around	
  the	
  promotion	
  and	
  public	
  relations	
  elements	
  of	
  the	
  
marketing	
  mix	
  as	
  we	
  look	
  to	
  establish	
  a	
  presence	
  amongst	
  NC	
  State	
  students	
  and	
  avid	
  fans.	
  	
  
We	
  will	
  enhance	
  our	
  product	
  through	
  the	
  developing	
  a	
  consistent	
  fan	
  base,	
  while	
  
concentrating	
  our	
  exposure	
  efforts	
  through	
  promotions	
  and	
  media	
  outlets.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
12
Marketing	
  Strategies	
  and	
  Tactics	
  
	
  
The	
  first	
  marketing	
  strategy	
  we	
  will	
  focus	
  on	
  is	
  reaching	
  out	
  and	
  educating	
  NC	
  State	
  
students	
  about	
  the	
  Men’s	
  Soccer	
  program.	
  	
  By	
  reaching	
  out	
  to	
  this	
  market	
  and	
  positioning	
  
our	
  program,	
  it	
  will	
  in-­‐turn	
  help	
  us	
  to	
  achieve	
  our	
  goal	
  of	
  creating	
  and	
  increasing	
  exposure	
  
of	
  the	
  NC	
  State	
  Men’s	
  Soccer	
  program.	
  	
  
	
  
Goal:	
  Create	
  and	
  increase	
  exposure	
  of	
  NC	
  State	
  Men’s	
  Soccer	
  program.	
  
Strategy:	
  Reach	
  out	
  and	
  educate	
  NC	
  State	
  Students	
  about	
  the	
  program.	
  
Tactic:	
  Collaborate	
  with	
  the	
  “Pack	
  Pride”	
  twitter	
  account.	
  
	
  
See	
  Appendix	
  1:	
  
	
  
Consistently	
  around	
  campus	
  there	
  are	
  small	
  signs	
  that	
  show	
  the	
  time	
  of	
  the	
  soccer	
  games,	
  
only	
  on	
  game	
  day.	
  	
  The	
  fact	
  is	
  that	
  you	
  don’t	
  reach	
  the	
  maximum	
  amount	
  of	
  students	
  
through	
  this	
  marketing	
  tactic.	
  	
  Social	
  media	
  is	
  the	
  not	
  only	
  free,	
  but	
  the	
  best	
  way	
  to	
  reach	
  
our	
  target	
  market	
  of	
  college	
  students.	
  	
  Pack	
  Pride	
  is	
  currently	
  one	
  the	
  major	
  current	
  twitter	
  
account	
  that	
  covers	
  NC	
  State	
  Athletics,	
  but	
  largely	
  does	
  so	
  only	
  for	
  three	
  sports,	
  men’s	
  
basketball,	
  football,	
  and	
  baseball.	
  	
  Our	
  tactic	
  would	
  be	
  to	
  collaborate	
  with	
  the	
  “Pack	
  Pride”	
  
twitter	
  account	
  in	
  hopes	
  that	
  we	
  reach	
  out	
  to	
  their	
  28,000+	
  followers,	
  in	
  hopes	
  of	
  
increasing	
  exposure	
  of	
  the	
  NC	
  State	
  Men’s	
  Soccer	
  program.	
  	
  Pairing	
  with	
  Pack	
  Pride	
  would	
  
be	
  an	
  excellent	
  and	
  efficient	
  way	
  to	
  reach	
  a	
  large	
  market,	
  which	
  we	
  already	
  know	
  has	
  an	
  
interest	
  in	
  NC	
  State	
  athletics	
  already.	
  	
  	
  
	
  
Goal:	
  Create	
  and	
  increase	
  exposure	
  of	
  NC	
  State	
  Men’s	
  Soccer	
  program.	
  
Strategy:	
  Reach	
  out	
  and	
  educate	
  NC	
  State	
  students	
  about	
  the	
  program.	
  
Tactic:	
  Create	
  and	
  utilize	
  a	
  personal	
  Twitter	
  and	
  account	
  for	
  NC	
  State	
  Men’s	
  Soccer	
  
	
  
See	
  Appendix	
  2:	
  
	
  
Again	
  like	
  I	
  have	
  said	
  previously,	
  social	
  media	
  is	
  the	
  most	
  effective	
  way	
  to	
  reach	
  the	
  target	
  
market	
  and	
  execute	
  the	
  strategy	
  of	
  reaching	
  out	
  and	
  educating	
  NC	
  State	
  students	
  about	
  the	
  
men’s	
  soccer	
  program.	
  	
  Pairing	
  with	
  Pack	
  Pride	
  will	
  enable	
  us	
  to	
  gain	
  exposure	
  to	
  
significant	
  amount	
  of	
  our	
  market,	
  but	
  creating	
  our	
  own	
  Twitter	
  accounts	
  will	
  allow	
  us	
  to	
  
personalize	
  our	
  promotional	
  tactics.	
  	
  For	
  instance,	
  having	
  a	
  weekly	
  trivia	
  about	
  the	
  soccer	
  
team	
  or	
  program	
  in	
  general	
  and	
  the	
  first	
  to	
  answer	
  the	
  question	
  correctly	
  over	
  social	
  
media,	
  wins	
  free	
  memorabilia.	
  	
  We	
  will	
  reach	
  out	
  to	
  alumni	
  of	
  NC	
  athletics,	
  local	
  
organizations,	
  and	
  “Pack	
  Pride”	
  to	
  retweet	
  our	
  account	
  to	
  gain	
  more	
  followers	
  and	
  increase	
  
exposure	
  even	
  more	
  to	
  our	
  market.	
  	
  
13
	
  
	
  
Goal:	
  Create	
  and	
  increase	
  exposure	
  of	
  NC	
  State	
  Men’s	
  Soccer	
  program.	
  
Strategy:	
  Reach	
  out	
  and	
  educate	
  local	
  community	
  and	
  about	
  the	
  program.	
  
Tactic:	
  Railhawks	
  Play	
  the	
  Pack	
  
	
  
See	
  Appendix	
  3:	
  	
  
	
  
The	
  Carolina	
  Railhawks,	
  a	
  local	
  professional	
  soccer	
  team,	
  may	
  just	
  be	
  NC	
  State	
  men’s	
  soccer	
  
team	
  main	
  competition,	
  but	
  a	
  combined	
  event	
  could	
  gain	
  exposure	
  for	
  both	
  programs.	
  	
  This	
  
event	
  would	
  take	
  place	
  at	
  NC	
  State	
  soccer’s	
  home	
  stadium	
  located	
  in	
  the	
  heart	
  of	
  
campus.	
  	
  They	
  would	
  compete	
  in	
  an	
  exhibition	
  game,	
  which	
  would	
  encourage	
  fans,	
  largely	
  
families,	
  of	
  the	
  Railhawks	
  from	
  the	
  surrounding	
  cities	
  of	
  Cary,	
  Holly	
  Springs,	
  and	
  
Apex.	
  	
  Instead	
  of	
  going	
  against	
  the	
  competition,	
  collaborating	
  with	
  them	
  would	
  help	
  reach	
  
out	
  and	
  gain	
  exposure	
  from	
  the	
  local	
  community.	
  
	
  
Goal:	
  Develop	
  a	
  premier	
  Men’s	
  Soccer	
  program	
  in	
  the	
  ACC	
  and	
  NCAA,	
  year	
  in	
  and	
  year	
  out.	
  	
  
Strategy:	
  Increase	
  ticket	
  sales	
  and	
  attendance	
  	
  
Tactic:	
  ACC	
  Bundling	
  Package	
  
	
  
See	
  Appendix	
  4:	
  	
  
	
  
The	
  men’s	
  soccer	
  team	
  plays	
  a	
  total	
  of	
  17	
  games	
  per	
  season,	
  but	
  on	
  average	
  only	
  4	
  of	
  those	
  
games	
  are	
  home	
  games	
  against	
  ACC	
  opponents.	
  	
  While	
  the	
  out-­‐of-­‐conference	
  games	
  can	
  
offer	
  good	
  competition,	
  the	
  ACC	
  games	
  offer	
  elite	
  competition	
  with	
  the	
  inclusion	
  of	
  built	
  in	
  
rivalries	
  between	
  the	
  players	
  and	
  teams.	
  	
  We	
  plan	
  on	
  offering	
  a	
  special	
  package	
  that	
  allows	
  
customers	
  to	
  purchase	
  the	
  “ACC	
  Bundle”	
  where	
  they	
  will	
  receive	
  tickets	
  to	
  the	
  4	
  ACC	
  home	
  
games.	
  	
  This	
  package	
  will	
  be	
  offered	
  at	
  $85,	
  which	
  will	
  allow	
  customers	
  to	
  get	
  a	
  discount	
  
from	
  the	
  original	
  price	
  per	
  game.	
  	
  Due	
  to	
  the	
  fact	
  that	
  these	
  games	
  in	
  particular	
  bring	
  the	
  
greatest	
  entertainment	
  value	
  and	
  have	
  the	
  most	
  intense	
  fan	
  base	
  amongst	
  soccer	
  games,	
  it	
  
is	
  more	
  likely	
  that	
  these	
  customers	
  will	
  enjoy	
  our	
  product	
  and	
  not	
  only	
  return	
  for	
  ACC	
  
games,	
  but	
  for	
  out-­‐of-­‐conference	
  games	
  as	
  well.	
  	
  	
  
	
  
Goal:	
  Develop	
  a	
  premier	
  Men’s	
  Soccer	
  program	
  in	
  the	
  ACC	
  and	
  NCAA,	
  year	
  in	
  and	
  year	
  out.	
  	
  
Strategy:	
  Increase	
  ticket	
  sales	
  and	
  attendance	
  	
  
Tactic:	
  Season-­‐ticket	
  Specials	
  
	
  
See	
  Appendix	
  5:	
  	
  
	
  
14
The	
  best	
  way	
  to	
  obtain	
  committed	
  fans	
  for	
  the	
  long-­‐term	
  is	
  through	
  consistent	
  
viewership.	
  	
  Being	
  that	
  collegiate	
  soccer,	
  including	
  NC	
  State,	
  are	
  very	
  rarely	
  televised	
  the	
  
only	
  way	
  to	
  view	
  the	
  game	
  is	
  live	
  at	
  the	
  stadium.	
  	
  We	
  are	
  going	
  to	
  offer	
  a	
  “Season-­‐ticket	
  
Special”	
  in	
  order	
  to	
  drive	
  consistent	
  attendance	
  and	
  ticket	
  sales.	
  	
  The	
  package	
  will	
  include	
  
season	
  tickets	
  to	
  all	
  home	
  games,	
  an	
  NC	
  State	
  soccer	
  t-­‐shirt,	
  an	
  NC	
  State	
  soccer	
  gym	
  bag,	
  as	
  
well	
  as	
  the	
  opportunity	
  to	
  meet	
  and	
  receiver	
  signatures	
  from	
  the	
  players	
  and	
  coaches	
  prior	
  
to	
  the	
  home-­‐opening	
  game.	
  	
  The	
  package	
  will	
  cost	
  just	
  $280,	
  offering	
  a	
  great	
  value	
  to	
  fans	
  
and	
  families	
  around	
  the	
  triangle	
  area.	
  	
  By	
  doing	
  this	
  we	
  will	
  gain	
  committed	
  and	
  potential	
  
long-­‐term	
  fans	
  that	
  will	
  result	
  in	
  increased	
  ticket	
  sales	
  and	
  attendance.	
  	
  If	
  we	
  are	
  able	
  to	
  
gain	
  more	
  attendance	
  and	
  committed	
  fans,	
  it	
  will	
  make	
  for	
  a	
  great	
  environment	
  for	
  the	
  
home	
  games,	
  which	
  will	
  result	
  in	
  more	
  soccer	
  recruits	
  choosing	
  to	
  come	
  and	
  play	
  for	
  NC	
  
State	
  so	
  they	
  have	
  the	
  opportunity	
  to	
  play	
  for	
  the	
  best	
  crowd	
  in	
  the	
  ACC.	
  	
  It	
  becomes	
  a	
  cycle,	
  
where	
  increased	
  long-­‐term	
  fans	
  results	
  in	
  a	
  great	
  crowd	
  environment,	
  which	
  will	
  in-­‐turn	
  
result	
  in	
  higher	
  talented	
  players	
  coming	
  to	
  play	
  for	
  NC	
  State	
  creating	
  a	
  better	
  product	
  that	
  
fans	
  want	
  to	
  come	
  see.	
  	
  
	
  
Goal:	
  Develop	
  a	
  premier	
  Men’s	
  Soccer	
  program	
  in	
  the	
  ACC	
  and	
  NCAA,	
  year	
  in	
  and	
  year	
  out.	
  	
  
Strategy:	
  Increase	
  ticket	
  sales	
  and	
  attendance	
  	
  
Tactic:	
  World	
  Cup	
  Night	
  
	
  
See	
  Appendix	
  6:	
  
	
  
Soccer,	
  more	
  than	
  any	
  other	
  sport	
  in	
  the	
  United	
  States,	
  has	
  the	
  most	
  diverse	
  fan	
  
base.	
  	
  While	
  popularity	
  of	
  soccer	
  has	
  increased	
  in	
  the	
  United	
  States,	
  it	
  still	
  is	
  largely	
  focused	
  
on	
  the	
  World	
  Cup	
  and	
  the	
  US	
  National	
  Team,	
  rather	
  than	
  Major	
  League	
  Soccer,	
  English	
  
Premier	
  League,	
  or	
  La	
  Liga.	
  	
  The	
  problem	
  is	
  that	
  the	
  World	
  Cup	
  only	
  occurs	
  every	
  4	
  years,	
  
which	
  means	
  between	
  that	
  time	
  interests	
  in	
  soccer	
  declines.	
  	
  In	
  order	
  to	
  reach	
  our	
  diverse	
  
target	
  market	
  and	
  remind	
  our	
  fans	
  of	
  the	
  World	
  Cup,	
  we	
  will	
  make	
  a	
  “World	
  Cup	
  Night”	
  for	
  
one	
  of	
  the	
  out	
  of	
  conference	
  games	
  where	
  we	
  would	
  bring	
  in	
  a	
  food	
  trucks	
  offering	
  atypical	
  
food	
  options	
  (Chinese,	
  Greek,	
  Italian,	
  French,	
  German,	
  Mexican)	
  and	
  encourage	
  fans	
  to	
  
dress	
  like	
  their	
  favorite	
  international	
  team.	
  	
  This	
  will	
  bring	
  absolutely	
  drive	
  ticket	
  sales	
  and	
  
attendance	
  to	
  a	
  diverse	
  population	
  which	
  will	
  hopefully	
  lead	
  to	
  these	
  same	
  fans	
  attending	
  
future	
  NC	
  State	
  Men’s	
  soccer	
  games	
  as	
  well.	
  	
  	
  
	
  
Goal:	
  Develop	
  a	
  premier	
  Men’s	
  Soccer	
  program	
  in	
  the	
  ACC	
  and	
  NCAA,	
  year	
  in	
  and	
  year	
  out.	
  	
  
Strategy:	
  Increase	
  ticket	
  sales	
  and	
  attendance	
  	
  
Tactic:	
  Loyalty	
  point	
  reward	
  system	
  	
  
	
  
See	
  Appendix	
  7:	
  
	
  
15
For	
  NC	
  State	
  Athletics	
  loyalty	
  points	
  are	
  given	
  to	
  those	
  who	
  attend	
  Football	
  and	
  Men’s	
  
basketball	
  games,	
  which	
  will	
  add	
  up	
  and	
  give	
  you	
  a	
  higher	
  chance	
  of	
  getting	
  tickets	
  to	
  the	
  
most	
  desired	
  and	
  competitive	
  games	
  (UNC	
  vs.	
  NC	
  State,	
  Duke	
  vs.	
  NC	
  State,	
  etc).	
  	
  Many	
  
attend	
  some	
  of	
  the	
  less	
  competitive	
  football	
  and	
  basketball	
  games	
  in	
  order	
  for	
  them	
  to	
  have	
  
a	
  better	
  chance	
  of	
  getting	
  a	
  ticket	
  to	
  the	
  most	
  popular	
  games	
  of	
  the	
  year.	
  	
  Our	
  tactic	
  is	
  to	
  
work	
  with	
  NC	
  State	
  to	
  include	
  men’s	
  soccer	
  as	
  an	
  event	
  in	
  which	
  students	
  can	
  gain	
  loyalty	
  
points	
  to	
  put	
  toward	
  the	
  more	
  popular	
  football	
  and	
  basketball	
  games.	
  	
  This	
  will	
  result	
  in	
  a	
  
large	
  increase	
  in	
  attendance	
  for	
  NC	
  Students,	
  because	
  not	
  only	
  do	
  they	
  get	
  to	
  support	
  their	
  
school	
  and	
  student-­‐athlete	
  peers,	
  but	
  also	
  you	
  receive	
  another	
  benefit,	
  which	
  will	
  increase	
  
the	
  value	
  of	
  attending	
  games.	
  	
  In	
  order	
  to	
  increase	
  attendance	
  at	
  less	
  popular	
  out-­‐of-­‐
conference	
  games,	
  we	
  could	
  make	
  those	
  games	
  worth	
  more	
  loyalty	
  points	
  than	
  other	
  
games.	
  	
  We	
  also	
  plan	
  to	
  have	
  a	
  special	
  game	
  each	
  year	
  in	
  which	
  you	
  have	
  the	
  opportunity	
  to	
  
gain	
  three	
  times	
  the	
  amount	
  of	
  loyalty	
  points	
  in	
  which	
  you	
  would	
  receive	
  at	
  just	
  a	
  normal	
  
game,	
  in	
  order	
  to	
  drastically	
  increase	
  attendance	
  for	
  these	
  particular	
  regular	
  season	
  games.	
  	
  
	
  
Goal:	
  Develop	
  a	
  premier	
  men’s	
  soccer	
  program	
  in	
  the	
  ACC	
  and	
  NCAA,	
  year	
  in	
  and	
  year	
  out.	
  	
  
Strategy:	
  Create	
  the	
  best	
  environment	
  for	
  Men’s	
  Soccer	
  in	
  the	
  ACC	
  
Tactic:	
  Craziest	
  Fan	
  Competition	
  
	
  
See	
  Appendix	
  8:	
  
	
  
As	
  discussed	
  earlier	
  in	
  the	
  marketing	
  plan,	
  there	
  is	
  a	
  cycle	
  to	
  developing	
  a	
  premier	
  men’s	
  
soccer	
  program	
  at	
  NC	
  State	
  University.	
  	
  In	
  order	
  to	
  recruit	
  the	
  best	
  players	
  and	
  put	
  the	
  best	
  
possible	
  product	
  on	
  the	
  field,	
  it	
  is	
  essential	
  that	
  we	
  create	
  the	
  best	
  home	
  environment	
  for	
  
men’s	
  soccer	
  in	
  the	
  ACC.	
  	
  A	
  tactic	
  in	
  which	
  we	
  hope	
  to	
  achieve	
  this	
  is	
  to	
  have	
  a	
  promotion	
  of	
  
“Craziest	
  Fan	
  Competition,”	
  in	
  which	
  at	
  halftime	
  4	
  fans	
  are	
  chosen	
  from	
  the	
  crowd	
  to	
  come	
  
on	
  the	
  field	
  and	
  act	
  like	
  the	
  craziest	
  NC	
  State	
  fan	
  for	
  a	
  minute,	
  and	
  the	
  winner	
  is	
  determined	
  
their	
  attire	
  and	
  crowd	
  noise	
  to	
  the	
  support	
  of	
  one	
  of	
  the	
  candidates.	
  	
  The	
  winner	
  will	
  
receive	
  a	
  free	
  NC	
  State	
  soccer	
  memorabilia	
  package,	
  which	
  includes	
  a	
  t-­‐shirt,	
  hat,	
  and	
  gym	
  
bag.	
  	
  This	
  event	
  will	
  drive	
  for	
  more	
  of	
  an	
  intense	
  and	
  supportive	
  atmosphere	
  which	
  will	
  
help	
  reach	
  our	
  strategy	
  of	
  becoming	
  the	
  best	
  environment	
  for	
  men’s	
  soccer	
  in	
  the	
  
ACC.	
  	
  This	
  will	
  result	
  in	
  better	
  talent	
  coming	
  to	
  play	
  for	
  NC	
  State,	
  which	
  will	
  in-­‐turn	
  
increase	
  attendance	
  to	
  watch	
  the	
  highly	
  touted	
  players.	
  	
  
	
  
Goal:	
  Develop	
  a	
  premier	
  men’s	
  soccer	
  program	
  in	
  the	
  ACC	
  and	
  NCAA,	
  year	
  in	
  and	
  year	
  out.	
  	
  
Strategy:	
  Create	
  the	
  best	
  environment	
  for	
  Men’s	
  Soccer	
  in	
  the	
  ACC	
  
Tactic:	
  If	
  NC	
  State	
  wins,	
  everyone	
  wins	
  
	
  
See	
  Appendix	
  9:	
  
	
  
16
In	
  order	
  to	
  create	
  the	
  best	
  environment	
  for	
  men’s	
  soccer	
  in	
  the	
  ACC,	
  we	
  need	
  to	
  give	
  fans	
  a	
  
reason	
  to	
  care	
  about	
  the	
  team	
  and	
  their	
  success.	
  	
  Our	
  tactic	
  will	
  be	
  to	
  pair	
  with	
  Marco’s	
  
Pizza,	
  a	
  pizza	
  chain	
  located	
  very	
  close	
  to	
  campus,	
  where	
  if	
  NC	
  State	
  wins	
  and	
  you	
  attend	
  the	
  
game	
  you	
  earn	
  half	
  off	
  any	
  size	
  pizza.	
  	
  In	
  order	
  to	
  be	
  able	
  to	
  obtain	
  this	
  promotion,	
  you	
  will	
  
have	
  to	
  show	
  your	
  ticket	
  stub	
  from	
  the	
  game	
  to	
  prove	
  your	
  attendance.	
  	
  This	
  will	
  not	
  only	
  
drive	
  attendance	
  to	
  the	
  game,	
  but	
  will	
  give	
  students	
  and	
  fans	
  a	
  reason	
  to	
  have	
  a	
  passion	
  for	
  
the	
  success	
  of	
  the	
  team	
  as	
  they	
  would	
  benefit	
  from	
  their	
  success	
  as	
  well.	
  	
  Unlike	
  NC	
  State	
  
football	
  and	
  basketball,	
  which	
  are	
  televised	
  and	
  popular	
  nationally,	
  soccer	
  is	
  not	
  so	
  
developing	
  the	
  pride	
  of	
  the	
  soccer	
  team’s	
  success	
  can	
  be	
  difficult.	
  	
  We	
  believe	
  this	
  tactic	
  will	
  
do	
  an	
  amazing	
  job	
  and	
  developing	
  a	
  passionate	
  fan	
  base.	
  	
  In	
  the	
  long-­‐term	
  we	
  may	
  look	
  to	
  
use	
  a	
  variety	
  of	
  different	
  restaurants	
  to	
  include	
  promotions	
  rather	
  than	
  just	
  Marco’s	
  Pizza,	
  
which	
  could	
  result	
  in	
  an	
  increase	
  in	
  sponsorship	
  revenues	
  for	
  the	
  team	
  and	
  program.	
  	
  
	
  
Implementation	
  and	
  Control	
  
	
  
Action	
  Plan	
  
	
  
January	
  2015	
  
	
  
-­‐	
  Reach	
  out	
  to	
  Pack	
  Pride	
  twitter	
  account	
  
	
  
February	
  2015	
  
	
  
-­‐	
  Create	
  our	
  own	
  twitter	
  handle,	
  @NCStateSoccer	
  and	
  reach	
  out	
  to	
  alumni	
  to	
  create	
  interest	
  
through	
  retweets	
  
	
  
March	
  2015	
  
	
  
-­‐	
  Reach	
  out	
  to	
  Carolina	
  Railhawks	
  about	
  a	
  exhibition	
  game	
  at	
  Dail	
  Soccer	
  Field.	
  	
  
	
  
July-­‐August	
  2015	
  
	
  
-­‐	
  Market	
  to	
  initiate	
  Craziest	
  Fan	
  Competition.	
  	
  If	
  successful,	
  then	
  continue	
  to	
  do	
  it	
  
throughout	
  the	
  entire	
  season.	
  	
  
	
  
-­‐	
  Market	
  the	
  ticket	
  stub	
  promotion	
  with	
  Marco’s	
  Pizza	
  to	
  fans	
  and	
  attendees	
  
	
  
-­‐	
  Market	
  and	
  offer	
  ACC	
  Bundling	
  Package	
  	
  
	
  
-­‐	
  Market	
  and	
  offer	
  Season	
  Ticket	
  Special	
  	
  
17
	
  
October	
  2015	
  
	
  
-­‐	
  Start	
  to	
  market	
  and	
  reach	
  out	
  to	
  food	
  trucks	
  and	
  bands	
  about	
  coming	
  to	
  the	
  World	
  Cup	
  
Night	
  on	
  October	
  28th.	
  	
  
	
  
-­‐	
  Market	
  Loyalty	
  Points	
  Game	
  of	
  the	
  Year	
  all	
  throughout	
  the	
  month	
  
	
  
	
  
Budget	
  
	
  
As	
  with	
  any	
  project	
  or	
  plan	
  for	
  an	
  organization,	
  money	
  will	
  be	
  a	
  big	
  factor	
  in	
  the	
  creation	
  
and	
  implementation	
  of	
  the	
  entire	
  process.	
  Some	
  things	
  require	
  a	
  greater	
  amount	
  of	
  
budgeting	
  while	
  other	
  things	
  can	
  be	
  done	
  almost	
  expense	
  free.	
  In	
  preparing	
  our	
  goals,	
  
strategies	
  and	
  tactics	
  for	
  completing	
  those	
  goals	
  and	
  strategies,	
  the	
  necessary	
  financial	
  
means	
  have	
  been	
  estimated.	
  
	
  
The	
  great	
  advantage	
  of	
  the	
  first	
  two	
  tactics	
  is	
  that	
  they	
  use	
  social	
  media.	
  	
  Social	
  media	
  is	
  an	
  
amazing	
  marketing	
  tool	
  because	
  not	
  only	
  does	
  it	
  reach	
  a	
  significant	
  amount	
  of	
  our	
  target	
  
audience,	
  but	
  also	
  it	
  is	
  also	
  absolutely	
  free,	
  so	
  there	
  is	
  no	
  budgeting	
  required	
  for	
  these	
  
tactics.	
  	
  
The	
  Railhawks	
  are	
  a	
  professional	
  soccer	
  team,	
  which	
  means	
  they	
  should	
  receive	
  
compensation	
  to	
  play	
  in	
  this	
  game	
  because	
  it	
  takes	
  away	
  from	
  practice	
  time	
  and	
  other	
  
possible	
  revenue	
  earning	
  opportunities.	
  	
  The	
  thing	
  is	
  that	
  this	
  tactic	
  does	
  help	
  market	
  and	
  
promote	
  the	
  Railhawks	
  to	
  a	
  growing	
  demographic	
  of	
  soccer	
  fans,	
  collegiate	
  students.	
  	
  In	
  
order	
  to	
  compensate	
  them	
  for	
  coming,	
  we	
  will	
  split	
  the	
  profits	
  60%	
  (Carolina	
  Railhawks)	
  
and	
  40%	
  (NC	
  State	
  Men’s	
  Soccer).	
  	
  This	
  won’t	
  make	
  it	
  necessary	
  to	
  budget	
  money	
  for	
  this	
  
event,	
  but	
  will	
  just	
  have	
  to	
  adjust	
  our	
  expectations	
  for	
  revenues	
  from	
  this	
  event.	
  	
  
	
  
The	
  ACC	
  Bundling	
  package	
  is	
  not	
  an	
  event	
  that	
  costs	
  money,	
  but	
  is	
  one	
  that	
  will	
  just	
  give	
  
discounts	
  to	
  those	
  who	
  buy	
  tickets	
  in	
  bulk.	
  	
  It	
  will	
  save	
  customers	
  an	
  approximate	
  $15	
  for	
  
buying	
  the	
  package,	
  so	
  it	
  is	
  important	
  to	
  budget	
  accordingly	
  to	
  make	
  sure	
  we	
  don’t	
  
overestimate	
  how	
  much	
  revenue	
  is	
  coming	
  in	
  from	
  these	
  events	
  based	
  on	
  the	
  average	
  
ticket	
  price.	
  	
  	
  
	
  
The	
  season	
  ticket	
  special	
  will	
  offer	
  discounts	
  like	
  the	
  ACC	
  bundling	
  package,	
  so	
  we	
  will	
  
need	
  to	
  avoid	
  overestimating.	
  	
  The	
  package	
  will	
  include	
  the	
  costs	
  of	
  a	
  t-­‐shirt	
  ($10)	
  and	
  gym	
  
bag	
  ($10)	
  for	
  all	
  those	
  who	
  purchase	
  the	
  season	
  tickets.	
  	
  We	
  are	
  going	
  to	
  assume	
  that	
  100	
  
people	
  will	
  purchase	
  season	
  tickets,	
  which	
  means	
  we	
  will	
  need	
  to	
  budget	
  $2,000	
  for	
  this	
  
promotional	
  tactic.	
  	
  
18
	
  
World	
  Cup	
  Night	
  will	
  be	
  the	
  most	
  costly	
  of	
  our	
  marketing	
  tactics.	
  	
  Paying	
  the	
  food	
  trucks	
  to	
  
attend	
  the	
  events	
  will	
  cost	
  approximately	
  $200	
  per	
  food	
  truck,	
  because	
  their	
  sales	
  will	
  
encourage	
  them	
  to	
  come	
  already.	
  	
  The	
  hiring	
  of	
  bands	
  will	
  cost	
  $500	
  per	
  band.	
  	
  We	
  plan	
  to	
  
hire	
  6	
  food	
  trucks	
  and	
  2	
  bands,	
  which	
  means	
  we	
  will	
  need	
  to	
  budget	
  $1,200	
  for	
  food	
  trucks	
  
and	
  $1000	
  for	
  bands	
  (Total:	
  $2,200).	
  	
  
	
  
Loyalty	
  Reward	
  Night	
  will	
  cost	
  absolutely	
  nothing	
  because	
  it	
  is	
  only	
  giving	
  students	
  the	
  
opportunity	
  to	
  gain	
  access	
  to	
  other	
  NC	
  State	
  sporting	
  events.	
  	
  We	
  will	
  need	
  to	
  budget	
  $0	
  to	
  
cover	
  this	
  event.	
  	
  
	
  
The	
  Craziest	
  Fan	
  Competition	
  will	
  be	
  giving	
  a	
  t-­‐shirt	
  ($10)	
  and	
  gym	
  bag	
  ($10)	
  to	
  one	
  lucky	
  
fan	
  at	
  each	
  home	
  game	
  throughout	
  the	
  season.	
  	
  Being	
  that	
  there	
  are	
  14	
  home	
  games,	
  we	
  
will	
  have	
  to	
  allot	
  $280	
  total	
  for	
  the	
  season.	
  	
  
	
  
The	
  partnership	
  promotional	
  package	
  between	
  Marco’s	
  and	
  our	
  ticket	
  stubs	
  will	
  again	
  be	
  a	
  
free	
  promotion	
  because	
  Marco’s	
  benefits	
  from	
  marketing	
  as	
  well.	
  	
  If	
  this	
  promotion	
  leads	
  to	
  
success	
  for	
  Marco’s	
  it	
  could	
  actually	
  lead	
  to	
  revenues	
  for	
  the	
  Men’s	
  Soccer	
  program.	
  	
  
	
  
In	
  total	
  we	
  will	
  need	
  to	
  budget	
  a	
  total	
  of	
  $4,480	
  for	
  our	
  marketing	
  tactics,	
  which	
  is	
  cheap	
  
compared	
  to	
  other	
  major	
  NC	
  State	
  sports	
  like	
  football	
  and	
  basketball;	
  but	
  the	
  fact	
  is	
  that	
  
our	
  sport	
  doesn’t	
  bring	
  the	
  type	
  of	
  revenue	
  that	
  these	
  other	
  major	
  sports	
  do.	
  	
  
	
  
Evaluation	
  
	
  
These	
  plans	
  are	
  not	
  100%	
  guaranteed	
  and	
  cannot	
  be	
  assumed	
  to	
  have	
  immediate	
  success.	
  
We	
  feel	
  that	
  our	
  plan	
  is	
  very	
  practical	
  and	
  attainable,	
  and	
  with	
  the	
  right	
  resources	
  can	
  be	
  
implemented	
  successfully.	
  The	
  best	
  way	
  to	
  monitor	
  success	
  and	
  evaluate	
  our	
  tactics	
  is	
  to	
  
gain	
  feedback	
  and	
  complete	
  research	
  on	
  how	
  effective	
  our	
  plan	
  has	
  been	
  once	
  
implemented.	
  	
  Simply	
  we	
  want	
  to	
  achieve	
  or	
  goal	
  to	
  create	
  and	
  develop	
  exposure	
  of	
  the	
  
men’s	
  soccer	
  program	
  as	
  well	
  as	
  develop	
  a	
  prestigious	
  soccer	
  program	
  that	
  contends	
  in	
  the	
  
ACC	
  and	
  NCAA	
  on	
  an	
  every	
  year	
  basis.	
  	
  After	
  the	
  first	
  year	
  of	
  implementation	
  we	
  will	
  gather	
  
information,	
  reevaluate,	
  and	
  make	
  necessary	
  changes.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
19
Appendix	
  
Appendix 1:
Appendix 2:
20
Appendix 3:
Appendix 4:
21
Appendix 5:
Appendix 6:
22
Appendix 7:
Appendix 8:
23
Appendix 9:
24
References	
  
	
  
Tim	
  Peeler	
  
NC	
  State	
  Athletics	
  Marketing	
  Department	
  
www.collegesoccernews.com	
  
SBR.net	
  

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NC State Men's Soccer Marketing Plan

  • 1. 1 NC  STATE  MEN’S  SOCCER     MARKETING  PLAN Kickin’ it with the Pack Ryan  Olli,  Wes  Purcell,  John  Purcell  
  • 2. 2 Executive  Summary     This  marketing  plan  is  an  overall  all  in  depth  analysis  and  plan  that  will  be  used  to  improve   to  the  image  and  the  brand  of  NC  State  Men’s  Soccer  and  insure  its  flourishing  future.  We   started  out  by  reviewing  and  analyzing  all  of  the  strengths  and  weaknesses,  threats,  and   our  unique  selling  position  to  see  where  we  stand.  We  next  went  over  our  competitors   direct  and  indirect  and  who  their  target  markets  are  to  see  where  we  stand  next  to  them   and  what  we  are  up  against.  It  was  then  key  for  us  to  go  through  our  customer’s  wants  and   needs,  and  our  target  market.  After  all  of  the  research  was  completed  we  then  created  our   marketing  strategies  and  tactics.  All  of  the  work  we  put  into  this  marketing  plan  and  its   correct  implementation  should  pay  big  dividends  for  the  NC  State  soccer  program.                                                            
  • 3. 3 Table of Contents INTRODUCTION ................................................................................................................................................ 4 Company Description/Mission Statement 4 Background 4-6 SITUATIONAL ANALYSIS ............................................................................................................................... 6 Internal Analysis 6-7 External Environmental Analysis 7 Product Portfolio and Positioning 7 COMPETITIVE ANALYSIS ............................................................................................................................ 8 Competitors 8 CUSTOMER ANALYSIS ................................................................................................................................. 9 Section One 9-10 Section Two 10 MARKETING GOALS ..................................................................................................................................... 11 MARKETING STRATEGIES AND TACTICS ............................................................................................. 12-16 IMPLEMENTATION AND CONTROL ......................................................................................................... 16 Action Plan 16 Budge 17-18 Examination 18 APPENDIX ........................................................................................................................................................ 19-23 REFERENCES ................................................................................................................................................... 24                  
  • 4. 4 Introduction     Company  Description/Mission  Statement     Prepare  student-­‐athletes  to  compete  at  the  highest  level  and  to  inspire  them  to  be  leaders   now  and  for  the  future  by  providing  the  best  environment  to  achieve  their  athletic,   academic,  and  personal  aspirations  as  well  as  providing  support  for  the  professional   development  of  our  coaches  and  staff,  all  within  the  role  of  greater  institutional   relationships  to  the  University.       Our  Goal     ● ACHIEVE  national  recognition  for  competitive  excellence,  as  measured  by  ACC   finishes  and  the  national  Director’s  Cup  competition   ● GRADUATE  student-­‐athletes  at  rates  that  compare  favorably  to  our  ACC  public  peer   institutions  and  achieve  same  for  the  NCAA  Academic  Progress  Rates.   ● CULTIVATE  an  environment  where  NCAA  rules  compliance,  the  pursuit  of   excellence,  gender  equity,  respect  for  diversity  and  recognition  of  achievement  are   fundamental  values  held  by  staff,  coaches  and  student-­‐athletes.   ● ALLOCATE  the  financial  resources  required  to  achieve  the  Department’s  vision  of   excellence,  while  operating  successfully  as  a  self-­‐supporting  auxiliary  unit  of  the   University.   ● RECRUIT  and  retain  the  caliber  of  student-­‐athletes,  coaches,  and  staff  who  are   committed  to  the  achievement  of  the  Department’s  vision  of  competitive  and   academic  excellence.     ● GENERATE  the  funds  required  to  pay  the  annual  scholarship  bill,  facility  debt  and   operating  costs.   ● CREATE  an  innovative  branding  program  that  will  promote  the  Department’s  vision   and  tell  the  NC  State  story.         Background     Soccer  began  through  an  effort  of  the  growing  population  of  international  students.  NC   State's  first  international  student  was  from  Japan  and  graduated  in  1896.  He  played   football.  But  it  wasn't  until  after  WWII  that  the  international  population  really  began  to   grow.  Those  students  organized  a  club  team  in  1947.  They  played  exhibition  games  against   teams  from  other  schools  for  two  seasons  under  the  guidance  of  PE  professor  Ed  DeGroat   as  advisor  and  coach.  The  first  players  were  students  from  India,  China,  Norway  and  other  
  • 5. 5 countries.  The  athletics  council  voted  to  make  soccer  a  varsity  sport  in  December  1949  and   the  first  varsity  season  was  in  1950.  The  first  coach  was  Bill  Leonhardt  of  the  PE   department.  The  team  played  a  10-­‐game  season  for  about  a  decade.  Kare  Kargas,  in  just  the   second  season  of  the  program,  was  named  All-­‐American  in  1951.  Leonhardt  complained   that  his  team,  and  other  minor  sports,  did  not  get  enough  publicity  despite  good  effort.     Nellie  Cooper,  also  of  the  PE  department,  was  the  coach  in  the  1960s.  He  thought  the   program  didn't  get  enough  support  from  students.  In  1963  the  team  had  a  7-­‐6  record.  Max   Rhodes  took  over  the  program  in  1964  and  coached  through  the  1970s.  He  helped  grow  the   sport  in  the  area  with  a  summer  soccer  camp.     In  1964,  Benito  Artinano  tied  the  NCAA  record  by  scoring  seven  goals  in  a  single  game   against  Appalachian  State.  It  still  stands  as  the  school  and  ACC  record  for  the  most  goals  in   a  single  game.     Rhodes  was  replaced  in  1978  by  lacrosse  coach  Larry  Gross,  who  coached  both  teams  until   1981  when  lacrosse  was  disbanded.  Gross  also  started  the  women's  program  in  1984  and   coached  both  teams  for  two  seasons.  In  1986,  assistant  George  Tarantini,  a  native  of   Argentina,  took  over  the  men  and  Gross  coached  the  women.     The  teams  in  the  '80s  had  great  scorers  like  Chris  Ogu,  Sam  Okpodu,  Sadri    Gjonbalaj.   Perhaps  the  greatest  player  in  NC  State  history  was  Tab  Ramos  (1984-­‐87),  a  U.S.  Olympian   and  three-­‐time  World  Cup  team  member.  He  was  a  successful  professional  player  in  Europe   and  the  U.S.  And  was  elected  in  the  inaugural  class  of  the  NC  State  Athletic  Hall  of  Fame  in   2012  and  a  2005  inductee  to  the  National  Soccer  Hall  of  Fame.     The  heyday  of  NC  State  soccer  was  in  the  late  '80s  and  early  '90s  under  Taratini,  who  was   twice  named  ACC  Coach  of  the  Year  in  '92  and  '94.  In  1990,  behind  the  scoring  of  Roy   Lassiter  and  Henry  Gutierrez,  Taranini  led  nc  state  to  its  only  ACC  championship.  That  team   later  went  to  the  NCAA  semifinals,  where  it  lost  to  UCLA  on  penalty  kicks.     State's  ACC  Players  of  the  Year  are  Somnuk  Vixaysouk  (1971),  Prince  Afejuku  (1980),  Sam   Okpodu  (1982),  Henry  Gutierrez  (1990-­‐91),  Scott  Schweitzer  (1992)  and  Kyle  Campbell   (1994).     NC  State  Men’s  Soccer’s  primary  market  area  is  Raleigh,  but  it  also  reaches  to  surrounding   cities  in  the  Triangle,  including  Cary,  Apex,  and  Holly  Springs.    Being  that  this  soccer   program  is  apart  of  an  established  public  university,  many  across  the  country  support  the   athletics  of  NC  State,  including  its  soccer  program.      
  • 6. 6   The  Sports  Marketing  department  at  NC  State  University  has  recently  had  administrative   change,  as  Director  of  Athletics,  Deborah  A.  Yow  has  announced  that  Fred  Demarest  has   been  named  NC  State’s  Associate  Athletics  Director  for  Communications  and  Marketing.     Demarest  brings  20  years  of  experience  from  two  SEC  powerhouses,  University  of  Florida   and  Louisiana  State  University.    In  his  new  role,  he  will  lead  and  manage  the  creative   development  and  delivery  for  NC  State  Athletics’  overall  communications  and  marketing   efforts,  while  ensuring  alignment  and  collaborations  with  the  university's  message  efforts.           Situational  Analysis     SWOT  Analysis     Internal  Analysis  (Strengths  and  Weaknesses)     Strengths     •  On-­‐campus  venue  and  seating  (convenient  parking  is  available  in  the  Coliseum  Parking   deck   ● Detailed  explanation:       •  The  schedule  does  not  conflict  heavily  with  football,  volleyball,  women’s  soccer,  or  other   sports,     •  Home  schedule  features  4  in-­‐state  opponents  (UNC-­‐Wilmington,  Davidson,  Wake  Forest,     •  Kay  Yow  Pink  Match  (Saturday,  October  19th  –  Notre  Dame)  is  a  great  way  to  raise  money   for  breast  cancer,     •  Budget  providing  for  increased  advertising  and  incentives  for  4  marquee  events   (Clemson,     •  Local  players  on  the  roster  (12  athletes  from  the  Triangle)     Weaknesses     •  Lack  of  a  “true”  home-­‐field  advantage;  fans  are  not  as  into  the  match  as  they  are  at  other     •  Paid  advertising  is  limited  to  a  handful  of  matches  per  season  (4  marquee  events)  
  • 7. 7   •  UNC,  Duke,  and  Maryland  matches  will  be  played  on  the  road  this  season       External  Analysis  (Opportunities  and  Threats)   Opportunities     •  Head  Coach  Kelly  Findley  is  continuing  to  build  momentum  with  the  program     •  Early  season  matches  usually  draw  strong  attendance  figures  due  to  nice  weather     •  High  number  of  youth  teams  and  soccer  clubs  in  the  area     •  Continue  to  place  a  larger  emphasis  on  the  student  section  –  potentially  increase  SWPC   point  events     Threats     •  Relying  on  the  Student  Wolfpack  Club  to  help  drive  attendance     •  Student  attendance  is  driven  by  freshmen  and  sophomores  –  once  students  move  off     •  Once  the  weather  cools  down,  attendance  may  drop  campus  they  do  not  attend  as   frequently     Examine  product  portfolio  and  positioning     • On  campus  students,  easy  to  access  and  it  is  free  for  them   • Great  promotions  every  game  and  you  will  not  be  disappointed  at  the  experience   weather  the  team  wins  or  not.   • Cheap  for  fans,  lot  of  games  are  half  off  with  promotional  offers   • Kickin’  it  with  the  Pack;  our  catchy  tag  line  will  make  you  want  to  come  check  us  out                
  • 8. 8 Competitive  Analysis     In  the  triangle  area,  the  NC  State  soccer  team  has  several  direct  and  indirect  competitors.     Some  of  the  direct  competitors  are  other  local  college  soccer  teams,  such  as  UNC  –  Chapel   Hill  and  Duke.    Also,  the  professional  soccer  team,  the  Carolina  rail  Hawks,  is  a  direct   competitor.  One  of  the  factors  limiting  our  brand  compared  to  UNC  and  Duke  is  that  they   have  been  more  successful,  with  a  longer  tradition  of  excellence.  The  Railhawks,  being  a   professional  franchise  is  the  highest  level  of  soccer  in  the  state  of  North  Carolina.  They  also   have  more  money  for  promotional  opportunities,  a  nicer  stadium,  and  has  very  accessible,   easy  parking.     Indirect  competitors  are  also  working  against  NC  State  soccer,  Such  as  NC  State  football   because  there  is  a  greater  widespread  interest  in  this  fall  sport.  Capital  area  soccer  league   and  Triangle  Football  Club  have  a  large  draw  that  pulls  attendance  away  from  NC  State   soccer.  All  soccer  players  and  the  families  involved  with  these  two  leagues  are  usually   traveling  on  the  weekends  for  soccer  tournaments  away  from  Raleigh.                                                  
  • 9. 9 Customer  Analysis     Section  1     Soccer  equipment:  Total  Consumer  Market   Balls-­‐  $87.6  m  (2013);  $63.5  m  (2003)    +  27.5%   Shoes-­‐  $213.2  m  (2013);  $198.6  m  (2003)  +7%   Total-­‐  $300.8  m  (2013);  $262.1  m  (2003)    +13%     Demographics:   Total  fans  age  13+:  37,965,000   Age  Group   -­‐ 13-­‐17:  8.5   -­‐ 18-­‐34:  31.6   -­‐ 35-­‐49:  23.6   -­‐ 50-­‐64:  20.6   -­‐ 65+:  15.7   -­‐ MEDIAN  AGE:  41.0   Gender     -­‐Male:  55.1%     -­‐Female:  44.9%   Geographic  Location     -­‐Northeast:  18.9     -­‐Midwest:  19.7     -­‐South:  38.8     -­‐West:  22.6   Income   31.7%  of  fans  have  income  of  $100,00+     Social  Media:  8,030,00  Facebook  followers       3,986,000  Twitter  followers     18.5%  à  %  of  fans  who  participate  in  Soccer  at  any  level     14.6%  of  US  population  45-­‐54  (Baby  boomer  age)  still  participates  in  this  sport       When  marketing  for  any  business  or  sport  it  is  essential  to  identify  who  exactly  your   market  is.    College  Soccer  is  unique  in  the  fact  that  while  it  is  not  one  of  the  2  or  3  revenue   sports  in  college,  its  popularity  is  rising..    
  • 10. 10   According  to  SBR.net,  college  soccer  has  a  total  of  3,796,500  fans  ranging  of  all  ages,   genders,  geographic  location,  and  incomes.    8.5%  of  fans  are  in  their  teenage  years  ranging   from  13-­‐17.    College  Soccer  is  now  almost  equal  in  popularity  to  College  Baseball.  The   largest  percentage  of  fans  by  age  group  is  those  14-­‐27  at  31.6%,  with  the  remaining  fans   (59.9%)  being  45  and  older.  In  terms  of  gender,  it  is  more  evenly  distributed  that  the   majority  of  major  sports  in  the  US,  having  55.1%  of  fans  being  male,  and  44.9%  being   female.           Section  2     The  target  market  for  our  soccer  program  ranges  from  youth  soccer  players  and  fans  in  the   area  all  the  way  to  older  adults  that  have  a  passion  for  soccer.    We  plan  to  reach  each  of   these  markets  and  anywhere  in-­‐between  to  meet  our  goals.    We  know  that  we  can  certainly   appeal  to  these  audiences  so  there  is  no  reason  why  we  will  not  be  able  to  get  them  excited   about  coming  out  to  games  and  being  a  part  of  our  great  experience.                                                      
  • 11. 11 Marketing  Goals     The  goals  of  our  organization  are  to  develop  a  premier  men’s  soccer  program  that  is   recognized  nationally  and  create  an  increase  in  the  exposure  of  the  program.    NC  State   Men’s  Soccer  strives  the  be  the  best  collegiate  team  in  the  ACC  and  amongst  the  best  in  the   NCAA  year  in  and  year  out,  along  with  developing  a  prominent  presence  in  our  market.       Our  marketing  plan  will  help  us  to  meet  these  goals  through  the  use  of  various  marketing   strategies.    We  will  implement  our  strategies  with  different  marketing  tactics  that  we  feel   will  enable  increase  the  value  of  our  program;  as  well  as  achieving  our  set  objectives.       The  Men’s  Soccer  Program  at  NC  State  University  is  in  the  growth  stage  in  the  product  life   cycle.    Having  identified  the  stage  our  product  is  in,  we  plan  to  gear  our  marketing  efforts  to   gaining  more  of  our  market  share,  in  hopes  of  simultaneously  stimulating  and  maximizing   profits.    A  SWOT  analysis  identified  a  major  threat  to  our  program  being  a  reliance  on   freshmen  and  sophomores  students.    With  that  in  mind,  we  plan  on  utilizing  different   elements  of  the  marketing  mix  to  implement  strategies  and  achieve  our  overall  goals.    Our   first  strategy  will  be  based  around  the  promotion  and  public  relations  elements  of  the   marketing  mix  as  we  look  to  establish  a  presence  amongst  NC  State  students  and  avid  fans.     We  will  enhance  our  product  through  the  developing  a  consistent  fan  base,  while   concentrating  our  exposure  efforts  through  promotions  and  media  outlets.                                          
  • 12. 12 Marketing  Strategies  and  Tactics     The  first  marketing  strategy  we  will  focus  on  is  reaching  out  and  educating  NC  State   students  about  the  Men’s  Soccer  program.    By  reaching  out  to  this  market  and  positioning   our  program,  it  will  in-­‐turn  help  us  to  achieve  our  goal  of  creating  and  increasing  exposure   of  the  NC  State  Men’s  Soccer  program.       Goal:  Create  and  increase  exposure  of  NC  State  Men’s  Soccer  program.   Strategy:  Reach  out  and  educate  NC  State  Students  about  the  program.   Tactic:  Collaborate  with  the  “Pack  Pride”  twitter  account.     See  Appendix  1:     Consistently  around  campus  there  are  small  signs  that  show  the  time  of  the  soccer  games,   only  on  game  day.    The  fact  is  that  you  don’t  reach  the  maximum  amount  of  students   through  this  marketing  tactic.    Social  media  is  the  not  only  free,  but  the  best  way  to  reach   our  target  market  of  college  students.    Pack  Pride  is  currently  one  the  major  current  twitter   account  that  covers  NC  State  Athletics,  but  largely  does  so  only  for  three  sports,  men’s   basketball,  football,  and  baseball.    Our  tactic  would  be  to  collaborate  with  the  “Pack  Pride”   twitter  account  in  hopes  that  we  reach  out  to  their  28,000+  followers,  in  hopes  of   increasing  exposure  of  the  NC  State  Men’s  Soccer  program.    Pairing  with  Pack  Pride  would   be  an  excellent  and  efficient  way  to  reach  a  large  market,  which  we  already  know  has  an   interest  in  NC  State  athletics  already.         Goal:  Create  and  increase  exposure  of  NC  State  Men’s  Soccer  program.   Strategy:  Reach  out  and  educate  NC  State  students  about  the  program.   Tactic:  Create  and  utilize  a  personal  Twitter  and  account  for  NC  State  Men’s  Soccer     See  Appendix  2:     Again  like  I  have  said  previously,  social  media  is  the  most  effective  way  to  reach  the  target   market  and  execute  the  strategy  of  reaching  out  and  educating  NC  State  students  about  the   men’s  soccer  program.    Pairing  with  Pack  Pride  will  enable  us  to  gain  exposure  to   significant  amount  of  our  market,  but  creating  our  own  Twitter  accounts  will  allow  us  to   personalize  our  promotional  tactics.    For  instance,  having  a  weekly  trivia  about  the  soccer   team  or  program  in  general  and  the  first  to  answer  the  question  correctly  over  social   media,  wins  free  memorabilia.    We  will  reach  out  to  alumni  of  NC  athletics,  local   organizations,  and  “Pack  Pride”  to  retweet  our  account  to  gain  more  followers  and  increase   exposure  even  more  to  our  market.    
  • 13. 13     Goal:  Create  and  increase  exposure  of  NC  State  Men’s  Soccer  program.   Strategy:  Reach  out  and  educate  local  community  and  about  the  program.   Tactic:  Railhawks  Play  the  Pack     See  Appendix  3:       The  Carolina  Railhawks,  a  local  professional  soccer  team,  may  just  be  NC  State  men’s  soccer   team  main  competition,  but  a  combined  event  could  gain  exposure  for  both  programs.    This   event  would  take  place  at  NC  State  soccer’s  home  stadium  located  in  the  heart  of   campus.    They  would  compete  in  an  exhibition  game,  which  would  encourage  fans,  largely   families,  of  the  Railhawks  from  the  surrounding  cities  of  Cary,  Holly  Springs,  and   Apex.    Instead  of  going  against  the  competition,  collaborating  with  them  would  help  reach   out  and  gain  exposure  from  the  local  community.     Goal:  Develop  a  premier  Men’s  Soccer  program  in  the  ACC  and  NCAA,  year  in  and  year  out.     Strategy:  Increase  ticket  sales  and  attendance     Tactic:  ACC  Bundling  Package     See  Appendix  4:       The  men’s  soccer  team  plays  a  total  of  17  games  per  season,  but  on  average  only  4  of  those   games  are  home  games  against  ACC  opponents.    While  the  out-­‐of-­‐conference  games  can   offer  good  competition,  the  ACC  games  offer  elite  competition  with  the  inclusion  of  built  in   rivalries  between  the  players  and  teams.    We  plan  on  offering  a  special  package  that  allows   customers  to  purchase  the  “ACC  Bundle”  where  they  will  receive  tickets  to  the  4  ACC  home   games.    This  package  will  be  offered  at  $85,  which  will  allow  customers  to  get  a  discount   from  the  original  price  per  game.    Due  to  the  fact  that  these  games  in  particular  bring  the   greatest  entertainment  value  and  have  the  most  intense  fan  base  amongst  soccer  games,  it   is  more  likely  that  these  customers  will  enjoy  our  product  and  not  only  return  for  ACC   games,  but  for  out-­‐of-­‐conference  games  as  well.         Goal:  Develop  a  premier  Men’s  Soccer  program  in  the  ACC  and  NCAA,  year  in  and  year  out.     Strategy:  Increase  ticket  sales  and  attendance     Tactic:  Season-­‐ticket  Specials     See  Appendix  5:      
  • 14. 14 The  best  way  to  obtain  committed  fans  for  the  long-­‐term  is  through  consistent   viewership.    Being  that  collegiate  soccer,  including  NC  State,  are  very  rarely  televised  the   only  way  to  view  the  game  is  live  at  the  stadium.    We  are  going  to  offer  a  “Season-­‐ticket   Special”  in  order  to  drive  consistent  attendance  and  ticket  sales.    The  package  will  include   season  tickets  to  all  home  games,  an  NC  State  soccer  t-­‐shirt,  an  NC  State  soccer  gym  bag,  as   well  as  the  opportunity  to  meet  and  receiver  signatures  from  the  players  and  coaches  prior   to  the  home-­‐opening  game.    The  package  will  cost  just  $280,  offering  a  great  value  to  fans   and  families  around  the  triangle  area.    By  doing  this  we  will  gain  committed  and  potential   long-­‐term  fans  that  will  result  in  increased  ticket  sales  and  attendance.    If  we  are  able  to   gain  more  attendance  and  committed  fans,  it  will  make  for  a  great  environment  for  the   home  games,  which  will  result  in  more  soccer  recruits  choosing  to  come  and  play  for  NC   State  so  they  have  the  opportunity  to  play  for  the  best  crowd  in  the  ACC.    It  becomes  a  cycle,   where  increased  long-­‐term  fans  results  in  a  great  crowd  environment,  which  will  in-­‐turn   result  in  higher  talented  players  coming  to  play  for  NC  State  creating  a  better  product  that   fans  want  to  come  see.       Goal:  Develop  a  premier  Men’s  Soccer  program  in  the  ACC  and  NCAA,  year  in  and  year  out.     Strategy:  Increase  ticket  sales  and  attendance     Tactic:  World  Cup  Night     See  Appendix  6:     Soccer,  more  than  any  other  sport  in  the  United  States,  has  the  most  diverse  fan   base.    While  popularity  of  soccer  has  increased  in  the  United  States,  it  still  is  largely  focused   on  the  World  Cup  and  the  US  National  Team,  rather  than  Major  League  Soccer,  English   Premier  League,  or  La  Liga.    The  problem  is  that  the  World  Cup  only  occurs  every  4  years,   which  means  between  that  time  interests  in  soccer  declines.    In  order  to  reach  our  diverse   target  market  and  remind  our  fans  of  the  World  Cup,  we  will  make  a  “World  Cup  Night”  for   one  of  the  out  of  conference  games  where  we  would  bring  in  a  food  trucks  offering  atypical   food  options  (Chinese,  Greek,  Italian,  French,  German,  Mexican)  and  encourage  fans  to   dress  like  their  favorite  international  team.    This  will  bring  absolutely  drive  ticket  sales  and   attendance  to  a  diverse  population  which  will  hopefully  lead  to  these  same  fans  attending   future  NC  State  Men’s  soccer  games  as  well.         Goal:  Develop  a  premier  Men’s  Soccer  program  in  the  ACC  and  NCAA,  year  in  and  year  out.     Strategy:  Increase  ticket  sales  and  attendance     Tactic:  Loyalty  point  reward  system       See  Appendix  7:    
  • 15. 15 For  NC  State  Athletics  loyalty  points  are  given  to  those  who  attend  Football  and  Men’s   basketball  games,  which  will  add  up  and  give  you  a  higher  chance  of  getting  tickets  to  the   most  desired  and  competitive  games  (UNC  vs.  NC  State,  Duke  vs.  NC  State,  etc).    Many   attend  some  of  the  less  competitive  football  and  basketball  games  in  order  for  them  to  have   a  better  chance  of  getting  a  ticket  to  the  most  popular  games  of  the  year.    Our  tactic  is  to   work  with  NC  State  to  include  men’s  soccer  as  an  event  in  which  students  can  gain  loyalty   points  to  put  toward  the  more  popular  football  and  basketball  games.    This  will  result  in  a   large  increase  in  attendance  for  NC  Students,  because  not  only  do  they  get  to  support  their   school  and  student-­‐athlete  peers,  but  also  you  receive  another  benefit,  which  will  increase   the  value  of  attending  games.    In  order  to  increase  attendance  at  less  popular  out-­‐of-­‐ conference  games,  we  could  make  those  games  worth  more  loyalty  points  than  other   games.    We  also  plan  to  have  a  special  game  each  year  in  which  you  have  the  opportunity  to   gain  three  times  the  amount  of  loyalty  points  in  which  you  would  receive  at  just  a  normal   game,  in  order  to  drastically  increase  attendance  for  these  particular  regular  season  games.       Goal:  Develop  a  premier  men’s  soccer  program  in  the  ACC  and  NCAA,  year  in  and  year  out.     Strategy:  Create  the  best  environment  for  Men’s  Soccer  in  the  ACC   Tactic:  Craziest  Fan  Competition     See  Appendix  8:     As  discussed  earlier  in  the  marketing  plan,  there  is  a  cycle  to  developing  a  premier  men’s   soccer  program  at  NC  State  University.    In  order  to  recruit  the  best  players  and  put  the  best   possible  product  on  the  field,  it  is  essential  that  we  create  the  best  home  environment  for   men’s  soccer  in  the  ACC.    A  tactic  in  which  we  hope  to  achieve  this  is  to  have  a  promotion  of   “Craziest  Fan  Competition,”  in  which  at  halftime  4  fans  are  chosen  from  the  crowd  to  come   on  the  field  and  act  like  the  craziest  NC  State  fan  for  a  minute,  and  the  winner  is  determined   their  attire  and  crowd  noise  to  the  support  of  one  of  the  candidates.    The  winner  will   receive  a  free  NC  State  soccer  memorabilia  package,  which  includes  a  t-­‐shirt,  hat,  and  gym   bag.    This  event  will  drive  for  more  of  an  intense  and  supportive  atmosphere  which  will   help  reach  our  strategy  of  becoming  the  best  environment  for  men’s  soccer  in  the   ACC.    This  will  result  in  better  talent  coming  to  play  for  NC  State,  which  will  in-­‐turn   increase  attendance  to  watch  the  highly  touted  players.       Goal:  Develop  a  premier  men’s  soccer  program  in  the  ACC  and  NCAA,  year  in  and  year  out.     Strategy:  Create  the  best  environment  for  Men’s  Soccer  in  the  ACC   Tactic:  If  NC  State  wins,  everyone  wins     See  Appendix  9:    
  • 16. 16 In  order  to  create  the  best  environment  for  men’s  soccer  in  the  ACC,  we  need  to  give  fans  a   reason  to  care  about  the  team  and  their  success.    Our  tactic  will  be  to  pair  with  Marco’s   Pizza,  a  pizza  chain  located  very  close  to  campus,  where  if  NC  State  wins  and  you  attend  the   game  you  earn  half  off  any  size  pizza.    In  order  to  be  able  to  obtain  this  promotion,  you  will   have  to  show  your  ticket  stub  from  the  game  to  prove  your  attendance.    This  will  not  only   drive  attendance  to  the  game,  but  will  give  students  and  fans  a  reason  to  have  a  passion  for   the  success  of  the  team  as  they  would  benefit  from  their  success  as  well.    Unlike  NC  State   football  and  basketball,  which  are  televised  and  popular  nationally,  soccer  is  not  so   developing  the  pride  of  the  soccer  team’s  success  can  be  difficult.    We  believe  this  tactic  will   do  an  amazing  job  and  developing  a  passionate  fan  base.    In  the  long-­‐term  we  may  look  to   use  a  variety  of  different  restaurants  to  include  promotions  rather  than  just  Marco’s  Pizza,   which  could  result  in  an  increase  in  sponsorship  revenues  for  the  team  and  program.       Implementation  and  Control     Action  Plan     January  2015     -­‐  Reach  out  to  Pack  Pride  twitter  account     February  2015     -­‐  Create  our  own  twitter  handle,  @NCStateSoccer  and  reach  out  to  alumni  to  create  interest   through  retweets     March  2015     -­‐  Reach  out  to  Carolina  Railhawks  about  a  exhibition  game  at  Dail  Soccer  Field.       July-­‐August  2015     -­‐  Market  to  initiate  Craziest  Fan  Competition.    If  successful,  then  continue  to  do  it   throughout  the  entire  season.       -­‐  Market  the  ticket  stub  promotion  with  Marco’s  Pizza  to  fans  and  attendees     -­‐  Market  and  offer  ACC  Bundling  Package       -­‐  Market  and  offer  Season  Ticket  Special    
  • 17. 17   October  2015     -­‐  Start  to  market  and  reach  out  to  food  trucks  and  bands  about  coming  to  the  World  Cup   Night  on  October  28th.       -­‐  Market  Loyalty  Points  Game  of  the  Year  all  throughout  the  month       Budget     As  with  any  project  or  plan  for  an  organization,  money  will  be  a  big  factor  in  the  creation   and  implementation  of  the  entire  process.  Some  things  require  a  greater  amount  of   budgeting  while  other  things  can  be  done  almost  expense  free.  In  preparing  our  goals,   strategies  and  tactics  for  completing  those  goals  and  strategies,  the  necessary  financial   means  have  been  estimated.     The  great  advantage  of  the  first  two  tactics  is  that  they  use  social  media.    Social  media  is  an   amazing  marketing  tool  because  not  only  does  it  reach  a  significant  amount  of  our  target   audience,  but  also  it  is  also  absolutely  free,  so  there  is  no  budgeting  required  for  these   tactics.     The  Railhawks  are  a  professional  soccer  team,  which  means  they  should  receive   compensation  to  play  in  this  game  because  it  takes  away  from  practice  time  and  other   possible  revenue  earning  opportunities.    The  thing  is  that  this  tactic  does  help  market  and   promote  the  Railhawks  to  a  growing  demographic  of  soccer  fans,  collegiate  students.    In   order  to  compensate  them  for  coming,  we  will  split  the  profits  60%  (Carolina  Railhawks)   and  40%  (NC  State  Men’s  Soccer).    This  won’t  make  it  necessary  to  budget  money  for  this   event,  but  will  just  have  to  adjust  our  expectations  for  revenues  from  this  event.       The  ACC  Bundling  package  is  not  an  event  that  costs  money,  but  is  one  that  will  just  give   discounts  to  those  who  buy  tickets  in  bulk.    It  will  save  customers  an  approximate  $15  for   buying  the  package,  so  it  is  important  to  budget  accordingly  to  make  sure  we  don’t   overestimate  how  much  revenue  is  coming  in  from  these  events  based  on  the  average   ticket  price.         The  season  ticket  special  will  offer  discounts  like  the  ACC  bundling  package,  so  we  will   need  to  avoid  overestimating.    The  package  will  include  the  costs  of  a  t-­‐shirt  ($10)  and  gym   bag  ($10)  for  all  those  who  purchase  the  season  tickets.    We  are  going  to  assume  that  100   people  will  purchase  season  tickets,  which  means  we  will  need  to  budget  $2,000  for  this   promotional  tactic.    
  • 18. 18   World  Cup  Night  will  be  the  most  costly  of  our  marketing  tactics.    Paying  the  food  trucks  to   attend  the  events  will  cost  approximately  $200  per  food  truck,  because  their  sales  will   encourage  them  to  come  already.    The  hiring  of  bands  will  cost  $500  per  band.    We  plan  to   hire  6  food  trucks  and  2  bands,  which  means  we  will  need  to  budget  $1,200  for  food  trucks   and  $1000  for  bands  (Total:  $2,200).       Loyalty  Reward  Night  will  cost  absolutely  nothing  because  it  is  only  giving  students  the   opportunity  to  gain  access  to  other  NC  State  sporting  events.    We  will  need  to  budget  $0  to   cover  this  event.       The  Craziest  Fan  Competition  will  be  giving  a  t-­‐shirt  ($10)  and  gym  bag  ($10)  to  one  lucky   fan  at  each  home  game  throughout  the  season.    Being  that  there  are  14  home  games,  we   will  have  to  allot  $280  total  for  the  season.       The  partnership  promotional  package  between  Marco’s  and  our  ticket  stubs  will  again  be  a   free  promotion  because  Marco’s  benefits  from  marketing  as  well.    If  this  promotion  leads  to   success  for  Marco’s  it  could  actually  lead  to  revenues  for  the  Men’s  Soccer  program.       In  total  we  will  need  to  budget  a  total  of  $4,480  for  our  marketing  tactics,  which  is  cheap   compared  to  other  major  NC  State  sports  like  football  and  basketball;  but  the  fact  is  that   our  sport  doesn’t  bring  the  type  of  revenue  that  these  other  major  sports  do.       Evaluation     These  plans  are  not  100%  guaranteed  and  cannot  be  assumed  to  have  immediate  success.   We  feel  that  our  plan  is  very  practical  and  attainable,  and  with  the  right  resources  can  be   implemented  successfully.  The  best  way  to  monitor  success  and  evaluate  our  tactics  is  to   gain  feedback  and  complete  research  on  how  effective  our  plan  has  been  once   implemented.    Simply  we  want  to  achieve  or  goal  to  create  and  develop  exposure  of  the   men’s  soccer  program  as  well  as  develop  a  prestigious  soccer  program  that  contends  in  the   ACC  and  NCAA  on  an  every  year  basis.    After  the  first  year  of  implementation  we  will  gather   information,  reevaluate,  and  make  necessary  changes.                  
  • 24. 24 References     Tim  Peeler   NC  State  Athletics  Marketing  Department   www.collegesoccernews.com   SBR.net