The document discusses barriers to effective communication, including language barriers, environmental factors, the physical delivery of messages, and issues with feedback. It also provides tips for improving communication such as planning messages, considering the audience, being concise, asking questions to clarify understanding, and soliciting feedback. Good listening is described as an active process that helps understanding, decision making, and reducing tensions. The purposes of listening include gaining knowledge, enjoyment, clarification, and self-improvement.

2. Behind the communication process are several
factors that inevitably spur bottlenecks in the
way of efficient message sending and receiving.
Commonly reffered to as “barriers”.

3. “Barriers” - this are the obstacle concerning
language use, the people involve, the
environment and those of the immediate
situation that can obstruct the flow of meaning
and cause communication breakdown.

4. The elements of communication can become
barriers too.
From the speaker's physical appearance, voice,
sounds, style including his/her idiosyncrasies
and mannerisms and all other nonverbal
aspects, can affect listener.

5. The message also can become a barrier and
cause delay or halt in communication process.

6. The listener, most especially, makes a
difference between effective and ineffective
communication. Because s/he may not be in the
position to listen or s/he may not be the right
person to receive the message.

7. The feedback may also affect the flow of
communication if the sender does not know
how to send feedback or the listener does not
know how to receive feedback either.

8. The mistakes in communication are
unavoidable. Allthough communication
specialists say that “there is no zero-defect
coomunication” still it is everyone's duty to
make his/her communication work.

10. Plan your communication.
Seek to clarify ideas before communicating.
Examine the true purpose of each
communication.

11. Consider the total physical and human setting
when communicating.

12. Be mindful of the overtones as well as the
basic content of the message.
Consider the receiver's frame of reference.

13. Make your message simple, clear, concise,
concrete, complete, correct, and consistent.
Show interest in your listener.

14. Do not do most of the talking.
Be polite; do not interrupt speaker.

15. Be a good listener. Give the speaker your
undivided attention.
Ask questions when necessary. Use repetition
to reinforce key ideas.

16. Take the opportunity, when it arises, to
convey something of help or value to the
receiver.
Follow up communication by soliciting
feedback. Encourage and iduce feedback.

17. Communicate for tomorrow as well as for
today.
Be sure actions support communication.
Seek not only to be understood but to
understand

19. What is Listening?
Listening is the active intellectual process of
decoding, interpreting, understanding and
evaluating messages.

21. • Voluntary
• Purposeful
• Motivated
• Cooperative
• Critical

23. The ff. are the things good listening does
for you in a speaking situation:
It stimulates better communication between
parties involved.
It contributes to and promotes better
responses among members of the group.

24. It makes you appreciate and enjoy what you
hear.
It assists you in understanding what is being
said.
It helps you make better decisions.

25. It enables you to react to what is said.
It enlarges one's experience.
It enables you to correct your own problems
of vocalization.
It decreases tensions of life.

26. The ff. are several purposes why we listen:
To obtain information and gain knowledge.
To appreciate and enjoy what is said.
To be clarified.
To draw inspiration.
To improve oneself.

27. Thank you for
listening!!!