Banking Technology in India
Lalit Mohan S
Outline of the presentation
• Context of Banking in India
• Evolution of Banking Technology in India
• Current Statistics on Digital Transactions
• Trends in Indian Banking Technology
2
Indian Banking Structure
Reserve Bank of India
Commercial
Public Sector
Private Sector
Small Finance
Payment
Foreign
Regional Rural
Cooperative
State Cooperative
District Central
Urban Cooperative
3
Lending Institutions
 Primary Agricultural Cooperative Societies
 State Finance Companies
 Non Banking Finance Institutions
 Housing Finance Companies
Other Institutions
 NABARD
 SIDBI
 CCIL
 Academic and Research
 CAB
 IDRBT
 NIBM
 CAFRAL
 IGIDR
Technology Evolution in Indian Banking
1980-90
1991-00
2001-10
2011-Current
4
 Advanced Ledger Posting Machine
 Total Branch Automation
 Core Banking Solutions
 Other Applications for Servicing
 Internet and Mobile Banking
 Data Warehouse and CRM
 Social Media, Mobile, Analytics
and Cloud Computing
Banking Application Architecture
5
Payment Systems in India
6
Indian Payment Systems – NEFT and RTGS
7
 ½ hour Settlement for NEFT
 3 seconds for RTGS
 ISO 20022 Messaging
 Level playing field with
SWIFT as Global Competitor
Indian Payment System - UPI
8Made in India – Rupay and Switch
Digital Transactions Growth
9
Transaction Growth since Nov’16 (in millions)
10
SFMS – NEFT & RTGS, Internet, Wallet & Mobile
NPCI – IMPS, CTS, UPI, USSD
India’s largest Bank Comparison with largest Chinese
Bank and a US Bank with Similar Employee Strength
Category Wells Fargo Chinese Bank (ICBC) State Bank of India
Number of Customers 70 Million 530+ Million 420 Million
Number of Employees/Staff 273,000 + 461,749 278,000
Number of Branches 8500 16,429+ 24,000+
ATMs Count include Micro-ATM
and POS machines
13,000 ATMs 100,083+ ATMs 59,000+ ATMs
200,000+ POS and
Micro-ATMs
Number of Transactions (NEFT and
RTGS)
?? ?? 11,598,611
Number of IT Staff 25,000 + ?? ~ 2000-3000
Number of Facebook friends 1+ Million 600+ 13+ Million
Global Ranking 7 1 232
11
Digital Banking and SMAC
12
JAM
Jan
Dhan
Yojana
AadhaarMobile
Indian Banking Community Cloud
Analytics 
Social Media
FinTech Companies in India
13
Security
• 2FA, Encryption, Biometric
Analytics
• Fraud Detection and Pattern Analysis
• Chatbots and Advisories
• Credit Scoring
• Reconciliation and NPA Prediction
• Originations
• Payday and P2P Loans
• Micro Analytics
Systems
• Microservices / API Banking
• IoT and wearables
• Omni
Personal Financial Management
Robotic Process Automation
Gamification, VR and AR
Usability
Blockchain
Regulator Role in Technology Promotion
• Dr Rangarajan Report
• RBI Vision document
• RBI Comments on Cloud Adoption
• Sandboxing, Application Contest,
Hackathons for FinTech
• Establishment of IDRBT –
• NPCI, CCIL, IFTAS
• Framework on Security, Digital Banking,
CRM, Cloud Computing, Social Media,
Green Banking, Vendor Management, etc
14
Safegaurding
• IT Act
• NCIIPC
• CERT-In and FinCERT
• NATGRID
• FIU-IND
• ReBIT
• Cyber Security Policy
• IB-CART
• ISO 27001
• VAPT requirements
Technology Landscape of Banking Sector
• Services - TCS, Infosys, Wipro, Oracle, IBM, HP, etc
• Technologies
• Java and Unix (HP/IBM/Oracle) for Critical Applications
• Microsoft Technologies for Internal Applications
• Database – Oracle
• Slow in adoption of Open source
• Aggressively exploring Cloud technologies
• IT Management – COBIT, ITIL
15
Questions ?
Thank You !
16
References
• IDRBT Banking Technology Review – 2017 and 2016
• IDRBT Best Practices – Cloud FAQ, Digital Banking, Blockchain
• RBI and NPCI Stats
• PWC FinTech 2017 report
• Acknowledging multiple other sources that provided
pictures/diagrams
17

Banking technology in india slide show

  • 1.
    Banking Technology inIndia Lalit Mohan S
  • 2.
    Outline of thepresentation • Context of Banking in India • Evolution of Banking Technology in India • Current Statistics on Digital Transactions • Trends in Indian Banking Technology 2
  • 3.
    Indian Banking Structure ReserveBank of India Commercial Public Sector Private Sector Small Finance Payment Foreign Regional Rural Cooperative State Cooperative District Central Urban Cooperative 3 Lending Institutions  Primary Agricultural Cooperative Societies  State Finance Companies  Non Banking Finance Institutions  Housing Finance Companies Other Institutions  NABARD  SIDBI  CCIL  Academic and Research  CAB  IDRBT  NIBM  CAFRAL  IGIDR
  • 4.
    Technology Evolution inIndian Banking 1980-90 1991-00 2001-10 2011-Current 4  Advanced Ledger Posting Machine  Total Branch Automation  Core Banking Solutions  Other Applications for Servicing  Internet and Mobile Banking  Data Warehouse and CRM  Social Media, Mobile, Analytics and Cloud Computing
  • 5.
  • 6.
  • 7.
    Indian Payment Systems– NEFT and RTGS 7  ½ hour Settlement for NEFT  3 seconds for RTGS  ISO 20022 Messaging  Level playing field with SWIFT as Global Competitor
  • 8.
    Indian Payment System- UPI 8Made in India – Rupay and Switch
  • 9.
  • 10.
    Transaction Growth sinceNov’16 (in millions) 10 SFMS – NEFT & RTGS, Internet, Wallet & Mobile NPCI – IMPS, CTS, UPI, USSD
  • 11.
    India’s largest BankComparison with largest Chinese Bank and a US Bank with Similar Employee Strength Category Wells Fargo Chinese Bank (ICBC) State Bank of India Number of Customers 70 Million 530+ Million 420 Million Number of Employees/Staff 273,000 + 461,749 278,000 Number of Branches 8500 16,429+ 24,000+ ATMs Count include Micro-ATM and POS machines 13,000 ATMs 100,083+ ATMs 59,000+ ATMs 200,000+ POS and Micro-ATMs Number of Transactions (NEFT and RTGS) ?? ?? 11,598,611 Number of IT Staff 25,000 + ?? ~ 2000-3000 Number of Facebook friends 1+ Million 600+ 13+ Million Global Ranking 7 1 232 11
  • 12.
    Digital Banking andSMAC 12 JAM Jan Dhan Yojana AadhaarMobile Indian Banking Community Cloud Analytics  Social Media
  • 13.
    FinTech Companies inIndia 13 Security • 2FA, Encryption, Biometric Analytics • Fraud Detection and Pattern Analysis • Chatbots and Advisories • Credit Scoring • Reconciliation and NPA Prediction • Originations • Payday and P2P Loans • Micro Analytics Systems • Microservices / API Banking • IoT and wearables • Omni Personal Financial Management Robotic Process Automation Gamification, VR and AR Usability Blockchain
  • 14.
    Regulator Role inTechnology Promotion • Dr Rangarajan Report • RBI Vision document • RBI Comments on Cloud Adoption • Sandboxing, Application Contest, Hackathons for FinTech • Establishment of IDRBT – • NPCI, CCIL, IFTAS • Framework on Security, Digital Banking, CRM, Cloud Computing, Social Media, Green Banking, Vendor Management, etc 14 Safegaurding • IT Act • NCIIPC • CERT-In and FinCERT • NATGRID • FIU-IND • ReBIT • Cyber Security Policy • IB-CART • ISO 27001 • VAPT requirements
  • 15.
    Technology Landscape ofBanking Sector • Services - TCS, Infosys, Wipro, Oracle, IBM, HP, etc • Technologies • Java and Unix (HP/IBM/Oracle) for Critical Applications • Microsoft Technologies for Internal Applications • Database – Oracle • Slow in adoption of Open source • Aggressively exploring Cloud technologies • IT Management – COBIT, ITIL 15
  • 16.
  • 17.
    References • IDRBT BankingTechnology Review – 2017 and 2016 • IDRBT Best Practices – Cloud FAQ, Digital Banking, Blockchain • RBI and NPCI Stats • PWC FinTech 2017 report • Acknowledging multiple other sources that provided pictures/diagrams 17

Editor's Notes

  • #2 SBI intouch branch
  • #4 Count.. Sector wise Placement on Top Banks of the world IBA, NAFCAUB, State Federations, Political involvement Allahabad Bank – oldest..1865
  • #5 ECIL story Developing own CBS.. IOB.. Polaris, Infy, TCS, Oracle/flexcube.. UCB story ! Infy and TCS story ! What gets into a CBS !
  • #6 BIAN IFX SOA.. No mainframe CIBIL, Experian, Equifax
  • #8 On Cloud – India innovation Volume of transactions IDRBT CA OTP IFSC
  • #9 India card – Rupay, JanDhan Yojana eKYC DBT UPI answer to Wallet BBPS FI-BC USSD BHIM
  • #10 Recent data !
  • #11 Andhra Bank and Central Bank first Credit Card Suvidha and HSBC – ATM..1987 2009 ATM.. Banks interconnect fee ICICI Bank..
  • #12 1000 tps.. 4000 tps tested Largest CBS database in the world
  • #13 Bandhan, IDFC story ! India Mobile and internt opportunity for JAM Payment Banks approach Jeevan Praman BHIM WhiteFi Biometric
  • #15 XBRL ADF
  • #16 Hadoop Mobile Apps
  • #17 25 Billion Transactions 2017-2018 4 times of GDP.. India GDP – 2 Trillion.. 4-5 trillion… 20 trillion transactions !