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The most successful banks of tomorrow will orchestrate broad portfolios of
partners to deliver compelling banking experiences and services to their
customers. Leaders of the future are already transforming today, equipping their
organizations and people with new skills, cultures, technology and processes.
Banking redefined
Disruption, transformation and the next-generation bank
IBM Commerce
30%
of customers believe their banks
provide personalization, compared
with 45 percent of bankers
16%
of customers believe wealth
managers provide an excellent
customer experience, compared with
57 percent of wealth managers
21%
of global banking executives
believe their organizations possess
above-average agility compared
to their peers
For more information about the
IBM Institute of Business Value
and banking studies,
please visit: ibm.biz/ibvbanking
For more information
about how IBM Commerce
solutions can help, visit:
www.ibm.com/commerce/

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Banking infographic: Banking redefined

  • 1. The most successful banks of tomorrow will orchestrate broad portfolios of partners to deliver compelling banking experiences and services to their customers. Leaders of the future are already transforming today, equipping their organizations and people with new skills, cultures, technology and processes. Banking redefined Disruption, transformation and the next-generation bank IBM Commerce 30% of customers believe their banks provide personalization, compared with 45 percent of bankers 16% of customers believe wealth managers provide an excellent customer experience, compared with 57 percent of wealth managers 21% of global banking executives believe their organizations possess above-average agility compared to their peers For more information about the IBM Institute of Business Value and banking studies, please visit: ibm.biz/ibvbanking For more information about how IBM Commerce solutions can help, visit: www.ibm.com/commerce/