In deze presentatie aandacht voor de impact van FinTech op de waardeketen voor de financiële sector. Wat betekenen deze ontwikkelingen voor de 'way of working' voor traditionele financiële instellingen? Eén ding is zeker, banken en verzekeraars moeten meer 'agile' werken. In de presentatie ook aandacht voor de 'Spotify way of working' bij ING.
The millennial and data-driven (r)evolution of fintechGuy Turner
What does gassing your car at night have to do with getting a loan? Everything we do is now trackable, creating new data sources for underwriting. Meanwhile a cashless and shared economy are disaggregating major asset purchase (cars, houses) for millennials. The old bait and hook of credit cards as an entry to car and mortgage debt is no longer a winning combo for banks to tap the young generation. In short, the consumer fintech value chain is a deck of cards thrown and now cascading to the ground. What are startups doing to slip into this reshuffle, and where are banks still advantaged?
20151014 Presentation Conferência Banca e Seguros PortugalPascal Spelier
I was invited by Capgemini Portugal and ACEPI (Associação da Economia Digital) to present at the 'Conferência Banca e Seguros' event in Lisbon. In this presentation some of the results of the annual World Retail Banking Report 2015 and the three goals an bank should strive for in the near future. Customer behavior, technology and FinTech are changing the value chain for financial services. The incumbents should get ready to take on these challenges. Do you want more info about the presentation or do you want a similar presentation with data from your country? Contact: pascal(dot)spelier(at)capgemini(dot)com
During the Innovation Bootcamp of ING Commercial Banking I gave this inspirational presentation about 'Predictive Banking' - How can you use (big) data analytics for improving your products and services. The video of this presentation can be watched on www.finno.nl/videokanaal or https://www.youtube.com/watch?v=R1-vAEU4s5E
20150512 presentation seminar digital transformationPascal Spelier
This presenation I gave at Capgemini's Seminar on Digital Transformation (https://www.se.capgemini.com/events/seminar-digital-transformation-may-12th) in Sweden. Don't hesitate to contact me if you want more information about the topic and the contents of the presentation: pascal.spelier(at)capgemini.com
Digital Transformation Review 9: The Digital Strategy Imperative #DTR9Capgemini
In this edition of the Digital Transformation Review, we examine the approaches that organizations can take to crafting a strategy for a digital age, focusing on the following key questions: 1. How do you design a digital strategy in today’s uncertain and volatile world and understand how much reinvention of the organization is required? 2. Should your company become a
platform, or be a part of one? 3. What are the most successful approaches to executing digital strategy – acquisitions, partnerships, Greenfield?
Uber has become a byword for the disruption of an entire industry with every new startup calling itself the ‘Uber of ______’.
What can we in banking and financial services learn from Uber and its fellow disrupters? How as established can we learn and innovate, to deliver better experiences to our customers? And how can we embrace disruption to beat out the wave of new fintech companies?
This webinar will look at:
Breakdown the types and elements of Uber-like disruption that apply to banking and financial services.
Examples of disruption and innovation.
The imperative to deliver innovative digital experiences.
What is required to deliver digital experiences that customers want to use.
Guest speaker on this topic is Simon Mathews, Chief Strategy Officer, Extractable. Regularly sought after to speak on innovation and experience topics, Simon leads the strategy and digital experience design teams at Extractable, a leading digital experience design firm based in San Francisco.
He is responsible for driving better outcomes for his clients’ customers, through the application of cutting-edge digital design techniques and innovative strategies. Simon’s team spans digital strategists, user-experience designers, content strategists and visual designers working in an agile methodology.
He has over 20 years of consultancy experience spanning communications, advertising, and digital agencies in Europe, Asia and the US. He has worked with both major corporations and startups around the world including AIA, ACE Group, AIG, ALICO, Autodesk, BOK Financial, BMO, Dell, Emirates Airlines, IBM, Juniper, Leapfrog, LVMH., Merrill Corporation, Micron, McAfee, Motif Investing, The Newport Group, Nokia, Reebok, St. Luke’s, Seagate, Southwest Airlines, Stanford healthcare, TD Bank, Ubisoft, ZoneLabs, and WL Gore.
Simon has visited 56 countries and is an avid kiteboarder, always seeking the next windy destination.
Here are a few of the disruptions we have picked up in the finance sector and how you can take your future into your own hands by transforming your company.
http://www.dearmedia.be/digital-transformation/
The millennial and data-driven (r)evolution of fintechGuy Turner
What does gassing your car at night have to do with getting a loan? Everything we do is now trackable, creating new data sources for underwriting. Meanwhile a cashless and shared economy are disaggregating major asset purchase (cars, houses) for millennials. The old bait and hook of credit cards as an entry to car and mortgage debt is no longer a winning combo for banks to tap the young generation. In short, the consumer fintech value chain is a deck of cards thrown and now cascading to the ground. What are startups doing to slip into this reshuffle, and where are banks still advantaged?
20151014 Presentation Conferência Banca e Seguros PortugalPascal Spelier
I was invited by Capgemini Portugal and ACEPI (Associação da Economia Digital) to present at the 'Conferência Banca e Seguros' event in Lisbon. In this presentation some of the results of the annual World Retail Banking Report 2015 and the three goals an bank should strive for in the near future. Customer behavior, technology and FinTech are changing the value chain for financial services. The incumbents should get ready to take on these challenges. Do you want more info about the presentation or do you want a similar presentation with data from your country? Contact: pascal(dot)spelier(at)capgemini(dot)com
During the Innovation Bootcamp of ING Commercial Banking I gave this inspirational presentation about 'Predictive Banking' - How can you use (big) data analytics for improving your products and services. The video of this presentation can be watched on www.finno.nl/videokanaal or https://www.youtube.com/watch?v=R1-vAEU4s5E
20150512 presentation seminar digital transformationPascal Spelier
This presenation I gave at Capgemini's Seminar on Digital Transformation (https://www.se.capgemini.com/events/seminar-digital-transformation-may-12th) in Sweden. Don't hesitate to contact me if you want more information about the topic and the contents of the presentation: pascal.spelier(at)capgemini.com
Digital Transformation Review 9: The Digital Strategy Imperative #DTR9Capgemini
In this edition of the Digital Transformation Review, we examine the approaches that organizations can take to crafting a strategy for a digital age, focusing on the following key questions: 1. How do you design a digital strategy in today’s uncertain and volatile world and understand how much reinvention of the organization is required? 2. Should your company become a
platform, or be a part of one? 3. What are the most successful approaches to executing digital strategy – acquisitions, partnerships, Greenfield?
Uber has become a byword for the disruption of an entire industry with every new startup calling itself the ‘Uber of ______’.
What can we in banking and financial services learn from Uber and its fellow disrupters? How as established can we learn and innovate, to deliver better experiences to our customers? And how can we embrace disruption to beat out the wave of new fintech companies?
This webinar will look at:
Breakdown the types and elements of Uber-like disruption that apply to banking and financial services.
Examples of disruption and innovation.
The imperative to deliver innovative digital experiences.
What is required to deliver digital experiences that customers want to use.
Guest speaker on this topic is Simon Mathews, Chief Strategy Officer, Extractable. Regularly sought after to speak on innovation and experience topics, Simon leads the strategy and digital experience design teams at Extractable, a leading digital experience design firm based in San Francisco.
He is responsible for driving better outcomes for his clients’ customers, through the application of cutting-edge digital design techniques and innovative strategies. Simon’s team spans digital strategists, user-experience designers, content strategists and visual designers working in an agile methodology.
He has over 20 years of consultancy experience spanning communications, advertising, and digital agencies in Europe, Asia and the US. He has worked with both major corporations and startups around the world including AIA, ACE Group, AIG, ALICO, Autodesk, BOK Financial, BMO, Dell, Emirates Airlines, IBM, Juniper, Leapfrog, LVMH., Merrill Corporation, Micron, McAfee, Motif Investing, The Newport Group, Nokia, Reebok, St. Luke’s, Seagate, Southwest Airlines, Stanford healthcare, TD Bank, Ubisoft, ZoneLabs, and WL Gore.
Simon has visited 56 countries and is an avid kiteboarder, always seeking the next windy destination.
Here are a few of the disruptions we have picked up in the finance sector and how you can take your future into your own hands by transforming your company.
http://www.dearmedia.be/digital-transformation/
Leveraging Geo-Spatial (Big) Data for Financial Services SolutionsCapgemini
For effective decision making, Big Data needs to be delivered at the right level of granularity at the right time. Capgemini’s FS BIM Innovation Practice, working through our Mastermind and Greenhouse processes to ensure a focus on real-world client issues, has developed a Reference Architecture (RA) based upon HP HAVEn to achieve these goals.
While Geo-Spatial Data has traditionally been applied to non-FS domains, effective application of this data has the potential to improve decision-making in FS, including in the areas of underwriting and pricing, claims, and bank and credit card fraud.
Presented at HP Discover Barcelona 2014 by:
Guillaume Runser - WW Solutions Marketing, HP
Ernest Martinez - Global Head - FS BIM Banking, Capgemini
Stephen Williams - BIM Innovation Practice Head, Capgemini
Georgine Muntz's presentation at CBA LIVE touched on the technologies that can help auto lenders reach an ideal level of efficiency, including eSignatures, automated communication, and loan origination systems. She also discussed the importance of collaboration, examined the uses of detailed data analysis, and explained how hiring both experienced veterans and younger innovators helps to build the most agile and capable teams possible.
The presentation from the keynote address delivered by H.E. Dr Hessa Al-Jaber, Minister of Information and Communications Technology, State of Qatar at the 2015 installment of the Euromoney Qatar Conference in Doha.
Design Teams as connectors for organisational changeHarriet Wakelam
Financial services innovation is exploding in London however; there is the emergence of a two-speed innovation culture where banks and start-ups work together and against each other in an uneasy and sometimes volatile partnership. This talk shares the most exciting directions from the big smoke but also looks at the huge opportunities for the experience design skills of idea connection, cross-disciplinary action and collaboration. Find out how what you know is more valuable than you think.
Presentation for the 2015 Life and Annuity Symposium in NY.
This presentation discusses the potential for life insurance to be disrupted by online distribution.
BaaS-platforms and open APIs in fintech l bank-as-a-service.comVladislav Solodkiy
What is bank-as-a-service? And why it is so necessary for Asia-Pacific region? Download as pdf in English, Chinese, Korean and Japanese on www.bank-as-a-service.com. Read more on http://www.forbes.com/sites/vladislavsolodkiy/2016/08/03/what-asian-banks-can-learn-from-amazon-about-working-for-fintech/
Transformation & Tradition: Reimagining the Customer-Agent Experience in Insu...Cake and Arrow
With the digitization of the insurance industry now fast underway, insurance companies are faced with the unique opportunity to leverage advances in technology to reclaim something of the bygone simplicity of the once trusted agent-customer experience, free from the mounds of paperwork, clunky technology, and complicated underwriting processes that have come to characterize buying insurance.
In this webinar, we will discuss how the insurance industry can re-imagine its own tradition of the agent-customer experience to usher in a new era of digital transformation built on trust, transparency and customer needs.
Strategies for the Age of Digital Disruption #DTR7Capgemini
Since 2000, 52% of companies in the Fortune 500 have either gone bankrupt, been acquired or ceased to exist. These are challenging times for companies as the speed, volume and complexity of change intensify. Disruption can happen at any time, in any sector, and its effect on traditional organizations can be fundamental. This is why we chose to dedicate our seventh edition of the Digital Transformation Review to digital disruptions. How can organizations survive and thrive in the age of digital disruptions? We posed this very question to a panel of industry leaders, academics, startup founders, analysts and technology gurus from three different continents.
Working with our global panel, we have built a detailed picture of the digital disruption phenomenon, probing the key questions that organizations need answers to:
• How can we plan for the emergence of disruptors?
• Why are we seeing so many disruptions?
• How can organizations respond to disruption?
• What shape are these disruptions taking?
• Which startups are likely to emerge to disrupt sector value chains over the coming years?
We hope this edition of the Digital Transformation Review has helped increase understanding of the disruptive and challenging times we live in. Join the conversation on twitter #DTR7
Presentación de Bill Franks, Chief Analytics Officer de Teradata, en el 16º Congreso de Tecnología para el Negocio Financiero.
27 y 28 de junio de 2016
Keynote de Ron Shevlin en Next Bank Madrid 2013finnovar
Esta fué la presentación de Ron Shevlin en el Next Bank Madrid del pasado 25 de Junio 2013. Ron Shevlin es Senior Analyst de Aite Group y Autor del blog Snarketing2.0.
Digital transformation in banking - PiServeJo Matt
The #1 reason more than half of the Fortune 500 have disappeared since the year 2000: failure to achieve digital change.
30%+higher profit among companies undertaking digital transformation than their industry peers
45% share of market leaders expected to fall out of the top 10 in their industries due to digital disruption over the next 5 years
Read more from the slides.
This is my latest presentation on digital bank trends, that accompanies the book Digital Bank http://www.amazon.com/Digital-Bank-Chris-Skinner-ebook/dp/B00G1L9MDI/ref=zg_bs_154892011_9
How Innovation Is Disrupting the Insurance MarketplaceCapgemini
As digital and data become key innovation enablers, insurers face new threats and opportunities. New entrants are disrupting long standing paradigms of how insurance risk is assessed, how products are distributed, and how insurers service customers.
Digitalization and Analytics acquire new strategic relevance in this context and will fundamentally alter the relationship insurers have with customers and agents. This panel will discuss some of these trends and options available to insurers to address these opportunities.
Presented at Pegaworld 2016.
As we kick off 2016, what will Financial Institutions and the FinTech disruptors focus on from a payments perspective? What and who will be the winners and losers when it comes to mobile payments, mobile wallets, digital payment solutions, cryptocurrencies and blockchain? CG’s Emerging Payments Leads Jim McLeod and Sam Maule share their thoughts on these topics with David Brear, the Chief Thinker at London’s Think Different Group. Watch the full video: https://www.youtube.com/watch?v=GUnf0OtE6bI
20170118 Presentatie 'Overleven in een wereld van fintechs v1.0' Pascal Spelier
Deze presentatie gaf ik op een nieuwjaarsbijeenkomst voor hoofdzakelijk financieel adviseurs. Welke ontwikkelingen zien we in de wereld van FinTech? Hoe kunnen financieel adviseurs overleven in een snel veranderende omgeving, waarin Fintechs een steeds belangrijker rol gaan spelen? Wil je meer weten over deze presentatie of andere presentaties die ik geef, neem dan contact met mij op: www.finno.nl / pascal(punt)spelier(apedingetje)finno(punt)nl.
Leveraging Geo-Spatial (Big) Data for Financial Services SolutionsCapgemini
For effective decision making, Big Data needs to be delivered at the right level of granularity at the right time. Capgemini’s FS BIM Innovation Practice, working through our Mastermind and Greenhouse processes to ensure a focus on real-world client issues, has developed a Reference Architecture (RA) based upon HP HAVEn to achieve these goals.
While Geo-Spatial Data has traditionally been applied to non-FS domains, effective application of this data has the potential to improve decision-making in FS, including in the areas of underwriting and pricing, claims, and bank and credit card fraud.
Presented at HP Discover Barcelona 2014 by:
Guillaume Runser - WW Solutions Marketing, HP
Ernest Martinez - Global Head - FS BIM Banking, Capgemini
Stephen Williams - BIM Innovation Practice Head, Capgemini
Georgine Muntz's presentation at CBA LIVE touched on the technologies that can help auto lenders reach an ideal level of efficiency, including eSignatures, automated communication, and loan origination systems. She also discussed the importance of collaboration, examined the uses of detailed data analysis, and explained how hiring both experienced veterans and younger innovators helps to build the most agile and capable teams possible.
The presentation from the keynote address delivered by H.E. Dr Hessa Al-Jaber, Minister of Information and Communications Technology, State of Qatar at the 2015 installment of the Euromoney Qatar Conference in Doha.
Design Teams as connectors for organisational changeHarriet Wakelam
Financial services innovation is exploding in London however; there is the emergence of a two-speed innovation culture where banks and start-ups work together and against each other in an uneasy and sometimes volatile partnership. This talk shares the most exciting directions from the big smoke but also looks at the huge opportunities for the experience design skills of idea connection, cross-disciplinary action and collaboration. Find out how what you know is more valuable than you think.
Presentation for the 2015 Life and Annuity Symposium in NY.
This presentation discusses the potential for life insurance to be disrupted by online distribution.
BaaS-platforms and open APIs in fintech l bank-as-a-service.comVladislav Solodkiy
What is bank-as-a-service? And why it is so necessary for Asia-Pacific region? Download as pdf in English, Chinese, Korean and Japanese on www.bank-as-a-service.com. Read more on http://www.forbes.com/sites/vladislavsolodkiy/2016/08/03/what-asian-banks-can-learn-from-amazon-about-working-for-fintech/
Transformation & Tradition: Reimagining the Customer-Agent Experience in Insu...Cake and Arrow
With the digitization of the insurance industry now fast underway, insurance companies are faced with the unique opportunity to leverage advances in technology to reclaim something of the bygone simplicity of the once trusted agent-customer experience, free from the mounds of paperwork, clunky technology, and complicated underwriting processes that have come to characterize buying insurance.
In this webinar, we will discuss how the insurance industry can re-imagine its own tradition of the agent-customer experience to usher in a new era of digital transformation built on trust, transparency and customer needs.
Strategies for the Age of Digital Disruption #DTR7Capgemini
Since 2000, 52% of companies in the Fortune 500 have either gone bankrupt, been acquired or ceased to exist. These are challenging times for companies as the speed, volume and complexity of change intensify. Disruption can happen at any time, in any sector, and its effect on traditional organizations can be fundamental. This is why we chose to dedicate our seventh edition of the Digital Transformation Review to digital disruptions. How can organizations survive and thrive in the age of digital disruptions? We posed this very question to a panel of industry leaders, academics, startup founders, analysts and technology gurus from three different continents.
Working with our global panel, we have built a detailed picture of the digital disruption phenomenon, probing the key questions that organizations need answers to:
• How can we plan for the emergence of disruptors?
• Why are we seeing so many disruptions?
• How can organizations respond to disruption?
• What shape are these disruptions taking?
• Which startups are likely to emerge to disrupt sector value chains over the coming years?
We hope this edition of the Digital Transformation Review has helped increase understanding of the disruptive and challenging times we live in. Join the conversation on twitter #DTR7
Presentación de Bill Franks, Chief Analytics Officer de Teradata, en el 16º Congreso de Tecnología para el Negocio Financiero.
27 y 28 de junio de 2016
Keynote de Ron Shevlin en Next Bank Madrid 2013finnovar
Esta fué la presentación de Ron Shevlin en el Next Bank Madrid del pasado 25 de Junio 2013. Ron Shevlin es Senior Analyst de Aite Group y Autor del blog Snarketing2.0.
Digital transformation in banking - PiServeJo Matt
The #1 reason more than half of the Fortune 500 have disappeared since the year 2000: failure to achieve digital change.
30%+higher profit among companies undertaking digital transformation than their industry peers
45% share of market leaders expected to fall out of the top 10 in their industries due to digital disruption over the next 5 years
Read more from the slides.
This is my latest presentation on digital bank trends, that accompanies the book Digital Bank http://www.amazon.com/Digital-Bank-Chris-Skinner-ebook/dp/B00G1L9MDI/ref=zg_bs_154892011_9
How Innovation Is Disrupting the Insurance MarketplaceCapgemini
As digital and data become key innovation enablers, insurers face new threats and opportunities. New entrants are disrupting long standing paradigms of how insurance risk is assessed, how products are distributed, and how insurers service customers.
Digitalization and Analytics acquire new strategic relevance in this context and will fundamentally alter the relationship insurers have with customers and agents. This panel will discuss some of these trends and options available to insurers to address these opportunities.
Presented at Pegaworld 2016.
As we kick off 2016, what will Financial Institutions and the FinTech disruptors focus on from a payments perspective? What and who will be the winners and losers when it comes to mobile payments, mobile wallets, digital payment solutions, cryptocurrencies and blockchain? CG’s Emerging Payments Leads Jim McLeod and Sam Maule share their thoughts on these topics with David Brear, the Chief Thinker at London’s Think Different Group. Watch the full video: https://www.youtube.com/watch?v=GUnf0OtE6bI
20170118 Presentatie 'Overleven in een wereld van fintechs v1.0' Pascal Spelier
Deze presentatie gaf ik op een nieuwjaarsbijeenkomst voor hoofdzakelijk financieel adviseurs. Welke ontwikkelingen zien we in de wereld van FinTech? Hoe kunnen financieel adviseurs overleven in een snel veranderende omgeving, waarin Fintechs een steeds belangrijker rol gaan spelen? Wil je meer weten over deze presentatie of andere presentaties die ik geef, neem dan contact met mij op: www.finno.nl / pascal(punt)spelier(apedingetje)finno(punt)nl.
Payments innovation is Critical for Every Global EnterpriseXTRMAccount
As fintech software and service innovations continue to disrupt the Financial Services market, even non-financial firms need to think about how to take advantage of this trend to improve
their payments processes for the benefit of the company, their customers and their partners.
The Treasure is in the Data - How Three International Brands Found Marketing Gold.
Alice Donaldson from Exponential, presented this deck at iMedia Brand Summits, Asia. #imbsummit
Financial Technologies Innovations: A Roadmap to Social Well BeingVinod Kashyap
What is Financial Technology ?
Some facts about FinTech
Most active areas of FinTech Innovation
How financial technologies (FinTech) can help in providing financial services and financial products to unbanked and underbanked ?
Veber FinTech Vs Banking consumer reportMarie Johnson
The Veber FinTech Consumer Survey was based on discovering user perceptions of Banking, a once stable and traditional industry landscape, in comparison to what we’re now seeing which is the ever changing innovative FinTech market. The survey focusses on the trends of FinTech and whether the face of traditional banking will change by 2020.
The white paper also includes video extracts from leading FinTech experts and an exclusive interview with
George Huntley, COO The Money Platform. George gives an in depth account of his FinTech startup journey and his views on the Banking industry and the rise of FinTech.
Financial services 2.0 Innovation, Disruption, Automation and TrustBob Bonomo
Redefinition of the traditional financial services landscape, driven by innovative technologies such as Blockchain, Big Data and Artificial Intelligence.
Similar to 20151210 Presentatie 'Being Agile in a FinTech World' (20)
De kracht van platformen als organisatiemodel en verdienmodel. Hoe verschillen platformen van traditionele waardeketens (pipes). Wat zijn de kritische succesfactoren van platformen.
How is it possible? A Masterclass Customer Experience in 30 minutes. I did it during the Insurtech Amsterdam Meetup. Do you want to have the same masterclass or a 2- or 3 hour masterclass? Contact me: pascal.spelier(monkeything)finno.nl
20161122 presentatie 'overleven in een wereld van insurtechs' am dag 2016-sli...Pascal Spelier
Op 22 november 2016 hebben intermediairs op am:dag kunnen luisteren naar mijn presentatie 'Overleven in een wereld van InsurTechs'. Het gaat tegenwoordig steeds vaker over InsurTech. Het is zoiets als FinTech, maar dan voor de verzekeringsmarkt. InsurTechs zijn innovatieve start-ups in de verzekeringssector die een impact hebben op de traditionele verzekeringsmarkt in het algemeen en op het intermediair in het bijzonder. De aanwezigen werden geïnspireerd met een groot aantal voorbeelden van InsurTechs. Tevens kregen de intermediairs tips om te overleven in een wereld met InsurTechs. Extra content: de infographic 'Dutch Fintech Landscap' is als laatste slide opgenomen.
Op zoek naar een inspirerende spreker over innovatie in de financiële sector? Stuur een informatieverzoek naar pascal.spelier@capgemini.com of kijk op www.finno.nl.
20151120 Presentatie 'Next Generation Vermogensbeheer' The Asset Conference s...Pascal Spelier
Tijdens de Beleggingsfair 2015 gaf ik op 'The Assest Conference' deze presentatie over de toekomst van vermogensbeheer. Welke gevolgen had het provisieverbod? Slaat de digitalisering toe in vermogensbeheer? Gaat passief beheer het winnen van actief beheer? En doen robo advisors ook in Nederland hun intrede. De video van de presentatie staat hier: http://www.theasset.nl/assets/video-pascal-spelier-op-the-asset-conference/
Meer informatie over deze presentatie? Stuur een bericht naar: pascal[punt]spelier[at]capgemini[punt].com.
Presentatie gegeven als onderdeel van de opleiding 'Informatievoorziening, wat moet je er mee' van het Ministerie van Veiligheid en Justitie. De presentatie gaat over big data en mobiele toepassingen.
Deze 'cursus' bloggen gaf ik onlangs aan een aantal geïnteresseerde collega's. Ongeveer 6 jaar geleden begon ik met bloggen. Ik startte mijn persoonlijke blog [finno] over innovatie in de financiële sector. Mijn blog is het bewijs dat je met bloggen 'thought leadership' kunt opbouwen in een onderwerp waarvoor je een passie hebt en waarover je veel kennis hebt. Doe je voordeel met deze cursus.
20141009 Presentation Oracle CX Day v1.0 EnglishPascal Spelier
Enjoy the presentation I gave at Oracle CX Day 2014 in Utrecht. It's about 'Leading Digital' and how to become really digital. Be inspired by disruptive technologies, cases and the building blocks of a digital organisation. Are you ready to (digitally) transform?
20140917 presentatie am innosurance 2014 v1.0Pascal Spelier
Deze presentatie gaf ik op het congres am:innosurance.
Customer Experience is misschien wel het meest besproken onderwerp van de afgelopen tijd in de financiële sector. Verzekeraars zijn steeds meer gefocust op het klantbelang, dus ontkomen ze er niet aan om de klantervaring, ook wel Customer Experience genoemd, te verbeteren.
Omdat technologie steeds meer een rol speelt in het leven van de klant, maar ook in de verzekeringssector, spreken wij over Digital Customer Experience. Een onderscheidende Digital Customer Experience, waarbij online en offline naadloos in elkaar overlopen, heeft direct invloed op het gedrag van uw klanten: ze kopen meer, blijven langer klant en bevelen u aan. Dit gedrag leidt op zijn beurt tot hogere verkopen, retentie, share of wallet en uiteindelijke tot het realiseren van uw financiële KPI’s.
In deze presentatie nam ik de aanwezigen mee in de wereld van Digital Customer Experience. Laat u aan de hand van een fictieve customer journey in een sneltreinvaart inspireren door de nieuwste digitale trends en interessante cases. Met deze inspiratie kunt u van uw klanten loyale klanten maken.
20140716 presentation all channel experience insurance slideshare v1.0Pascal Spelier
On the 16th of July I visited Portugal and presented at two insurance companies. This presentation is about creating an All Channel Experience in the insurance industry based on the building blocks for a digital organization of Capgemini Consulting in cooperation with MIT. The presentation focusses on one of the pillars of the digital model: customer experience. The presentation contains also slides about relevant trends: quantified self, sharing economy, big data, cross channel marketing, mobile, et cetera. Are you interested in the voice over of the presentation or do you want to invite me for presenting this presentation at your organization? Don't hesitate to contact me: pascal.spelier(at)capgemini(dot)com,
20140701 Presentatie toekomst beleggingsadvies en vermogensbeheer AFMPascal Spelier
Op uitnodiging van de Autoriteit Financiële Markten heb ik twee keer deze presentatie gegeven aan groepen beleggingsadviseurs/vermogensbeheerders. De presentatie gaat in op de toekomst van beleggingsadvies en vermogensbeheer. De wetgeving (verbod distrubutievergoedingen) leidt tot een gewijzigde perceptie bij klanten als het gaat om de waarde van advies en de prijs die ze ervoor willen betalen. Deze gewijzigde perceptie leidt tot ander klant gedrag. Online brokers hebben een aanwas gezien ten koste van de banken. Steeds meer klanten gaan zelf beleggen (of denken dat te kunnen) en kiezen o.a. meer voor index beleggen. Welke ontwikkelingen zien we o.a. in de VS en UK, die mogelijk ook van invloed (kunnen) zijn op de Nederlandse markt?
20140313 presentatie tbv programma jeugdcriminaliteit en jeugdgroepen v1.1 sl...Pascal Spelier
Deze presentatie heb ik gegeven tijdens een bijeenkomst voor het Programma Jeugdcriminaliteit en Jeugdgroepen van het Ministerie van Veiligheid en Justitie. Naast presentaties over Digital Transformation, Social Media en Serious Gaming kregen de deelnemers van mij een toelichting op, maar vooral inspiratie m.b.t. tot Big Data en Mobiel. Ook op zoek naar meer inspiratie? Neem contact op met pascal.spelier@capgemini.com of pascal.spelier@finno.nl.
20131210 presentatie toekomst van het bankkantoor v1.0Pascal Spelier
Tijdens workshop voor Formulemanagement Kantoren van ING heb ik een presentatie gegeven over de toekomst van het bankkantoor. Is er een toekomst voor het bankkantoor? En zo ja, hoe ziet die toekomst eruit? De oorspronkelijke presentatie bevat ook verschillende video's. Interesse in het verhaal bij de plaatjes? Neem dan contact met mij op: pascal.spelier<apedingetje>capgemini.com of pascal.spelier<apedingetje>finno.nl.
20131203 Presentatie Nationale Dag Financiële Marketing v1.0Pascal Spelier
Tijdens de Nationale Dag Financiele Marketing heb ik een masterclass gegeven over de 'All Channel Experience'. Wil je ook een masterclass over de 'All Channel Experience' en leren hoe je de customer experience met customer journeys kunt verbeteren? Neem contact op met pascal.spelier<at>finno.nl of pascal.spelier<at>capgemini.com
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
4. 4
Three drivers for change
Changing
customer
behaviour
New
technology
Changing
regulations &
legislation
5. 5
The customer wants change
Lack of trust has changed the relationship between
Insurers, banks and customer
The credit crisis changed the purchase drivers
Traditional banking & insurance customer is shifting to
A new generation banking & insurance customer
Customers demand transparency and simplicity
Customers become more and more self-directed
Social medial create a fundamental shift in the way
we communicate
6. 6
Technology creates new opportunities
28 years ago, introduction of internet
13 years ago, introduction of social media
8 years ago, introduction of smartphones
Big data
Quantified self
Internet of things
14. 14
Customer
Distribution/
Front Office
Manufacturing/
Back Office
Market Infrastructure
Individual
Institution
Investing/
WealthMgmnt
Personal
Savings
Lending
Capital
Raising
Source: based on illustration ‘Financial Services Value Chain Supermarket Age’ by Doug Nelson
Payments
= flow of capital
Current value chain is under pressure…
15. 15
Customer
Distribution/
Front Office
Manufacturing/
Back Office
Market Infrastructure
Individual
Institution
Investing/
WealthMgmnt
Personal
Savings
Lending
Capital
Raising
Source: based on illustration ‘Financial Services Value Chain Next Gen’ by Doug Nelson
Payments
…Financial services unbundled and revisited
Independent, digital front ends API-driven middle- and back office
Electrification of market infrastructure
Independent , digital front ends and middle- and back office
16. 16
It is not the strongest of the
species that survives,
nor the most intelligent
that survives.
It is the one that is the
most adaptable to
change.
- Darwin -
17. 17
“We must learn what
customers really want,
not what they say they
want or what we think
they should want.”
Eric Ries – The Lean Startup
42. 42
Goldman Sachs
predicts that it’s going
to eat 7% of bank
profits from the
credit markets over the
next five years
and 14% over
the next ten years!
43. 43
“Mortgages and
subordinated loans are
pre-eminently suitable
instruments for investors
that want to optimize
their bond portfolio”
Eric van der Maarel,
Head of Aegon Asset Management Europe
63. 63
Customer
Distribution/
Front Office
Manufacturing/
Back Office
Market Infrastructure
Individual
Institution
Investing/
WealthMgmnt
Personal
Savings
Lending
Capital
Raising
Source: based on illustration ‘Financial Services Value Chain Next Gen’ by Doug Nelson
Payments
…Fight those FinTech Startups or join them?
Independent, digital front ends API-driven middle- and back office
Electrification of market infrastructure
Independent , digital front ends and middle- and back office
64. 64
“BBVA wants to promote an open and collaborativeculture
between the bank and the community of developers to enable
them to participate in our creative and innovation process”
Marco Bressan, Open Platform manager at BBVA
“Fintech start-ups are often agile, lean and nimble. There are
obvious advantages for RBS to partner with some of these
firms. That’s where the APIs come in.”
James Lynn, head of e-channels, GTS at RBS
“We wanted to provide the developer community a platform
that will allow them to invent tomorrow's banking applications,
which are both innovative and practical everyday for our
customers."
Pierre Janin , CEO of AXA Bank
Banks need to open up!
72. 72
Wat echt een enorme
verbetering is,is de
openheid en het begrip
dat we voor elkaar
hebben.
Squads en medewerkers
kunnen nu,meer dan
voorheen,echt zien wat zij
bijdragen aan de strategie
van de bank.
Wij zijn nu zo’n drie maanden in
dit model onderweg en het geeft
nu al voordelen door kortere
lijnen en meer mandaat bij de
medewerkers en squads.
Het heeft ook het
plezier in het werk,
vergroot.De sfeer is
erg goed!
Bron: [finno]
Waar we in de pre-Agile tijd
tussen afdelingen soms dagen
bezig waren om een simpel
issue op te lossen,doen we dat
nu in 15 minuten.