SlideShare a Scribd company logo
bank coo KPI 
In this ppt file, you can ref KPI materials for bank coo position such as bank coo list 
of KPIs, performance appraisal, job skills, KRAs, BSC… 
If you need more KPI materials for bank coo, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from: kpi123.com 
• Top 28 performance appraisal forms 
• 11 performance appraisal methods 
• 1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Steps to create KPIs of bank coo 
1. To build KPI system for this position, you can 
follow the steps below: 
2. Define operational objectives for Construction 
technician monthly, quarterly, 6 months, yearly. 
3. Identify Key Result Areas for the Construction 
technician. 
4. Identify tasks list. 
5. Determine work procedure for each KRA, each 
task. 
6. Identify methods to measure the results of each 
KRA, task, procedure. 
7. Create Construction technician KPIs 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Mistakes in creating bank coo KPIs 
Building KPI system plays an important role in 
evaluating job performance of individual parts, 
divisions and the company’s objectives and 
performance management system in general. The 
development of KPI metrics help to create 
measurement systems, information systems 
throughout the organization. 
1. When building KPI system, you should note the 
following factors: 
2. Do not create too many KPI, KPI be built around 
3-5 KRAs. 
3. KPI should change to suit each stage (depending 
on your goals). 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
How to design bank coo KPIs 
1. KPIs should be clearly linked to 
the strategy, i.e. the things that 
matter the most. 
2. KPIs have to provide the answers 
to our most important questions. 
3. KPIs should be primarily designed 
to empower employees and provide 
them with the relevant information to 
learn. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources invested in or used to generate business 
results. Examples - Dollars spent on research and development, Funding for employee 
training, Quality of raw materials. 
3. Output KPIs - measure the financial and nonfinancial results of business activities. 
Examples - Revenues, Number of new customers acquired. 
4. Leading KPI - measure activities that have a significant effect on future performance. Drive 
the performance of the outcome measure, being predictor of success or failure. 
5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has 
been consumed. Such as most financial KPIs, measure the output of past activity. 
6. Outcome KPI - Reflects overall results or impact of the business activity in terms of 
generated benefits, as a quantification of performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples 
are employee satisfaction through surveys which gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in measurement and therefore forms the 
backbone of most KPIs. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources invested in or used to generate business 
results. Examples - Dollars spent on research and development, Funding for employee 
training, Quality of raw materials. 
3. Output KPIs - measure the financial and nonfinancial results of business activities. 
Examples - Revenues, Number of new customers acquired. 
4. Leading KPI - measure activities that have a significant effect on future performance. Drive 
the performance of the outcome measure, being predictor of success or failure. 
5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has 
been consumed. Such as most financial KPIs, measure the output of past activity. 
6. Outcome KPI - Reflects overall results or impact of the business activity in terms of 
generated benefits, as a quantification of performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples 
are employee satisfaction through surveys which gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in measurement and therefore forms the 
backbone of most KPIs. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods

More Related Content

What's hot

Advertising planner kpi
Advertising planner kpiAdvertising planner kpi
Advertising planner kpi
doretpore
 
Customer service agent kpi
Customer service agent kpiCustomer service agent kpi
Customer service agent kpi
retaspor
 
Customer service specialist kpi
Customer service specialist kpiCustomer service specialist kpi
Customer service specialist kpi
retaspor
 
Administrative manager kpi
Administrative manager kpiAdministrative manager kpi
Administrative manager kpi
doretpore
 
Bank receptionist kpi
Bank receptionist kpiBank receptionist kpi
Bank receptionist kpi
rewitfuni
 
Bank cfo kpi
Bank cfo kpiBank cfo kpi
Bank cfo kpi
rewitfuni
 
Financial administrative assistant kpi
Financial administrative assistant kpiFinancial administrative assistant kpi
Financial administrative assistant kpi
werfuter
 
Accounts receivable supervisor kpi
Accounts receivable supervisor kpiAccounts receivable supervisor kpi
Accounts receivable supervisor kpi
futerwer
 
Accounts receivable specialist kpi
Accounts receivable specialist kpiAccounts receivable specialist kpi
Accounts receivable specialist kpi
futerwer
 
Senior administrative officer kpi
Senior administrative officer kpiSenior administrative officer kpi
Senior administrative officer kpi
kertdoret
 
Brand assistant kpi
Brand assistant kpiBrand assistant kpi
Brand assistant kpi
fesfurita
 
Administrative technician kpi
Administrative technician kpiAdministrative technician kpi
Administrative technician kpi
futerwer
 
Marketing administrator kpi
Marketing administrator kpiMarketing administrator kpi
Marketing administrator kpi
ienripofa
 
Financial accountant kpi
Financial accountant kpiFinancial accountant kpi
Financial accountant kpi
davivante
 
Account associate kpi
Account associate kpiAccount associate kpi
Account associate kpi
gkatgutos
 
Nurse manager kpi
Nurse manager kpiNurse manager kpi
Nurse manager kpi
jommiratas
 
Account payable manager kpi
Account payable manager kpiAccount payable manager kpi
Account payable manager kpi
fbunnetir
 
Advertising account coordinator kpi
Advertising account coordinator kpiAdvertising account coordinator kpi
Advertising account coordinator kpi
fbunnetir
 
Bank account manager kpi
Bank account manager kpiBank account manager kpi
Bank account manager kpi
jemmtira
 
Financial coordinator kpi
Financial coordinator kpiFinancial coordinator kpi
Financial coordinator kpi
bonikapori
 

What's hot (20)

Advertising planner kpi
Advertising planner kpiAdvertising planner kpi
Advertising planner kpi
 
Customer service agent kpi
Customer service agent kpiCustomer service agent kpi
Customer service agent kpi
 
Customer service specialist kpi
Customer service specialist kpiCustomer service specialist kpi
Customer service specialist kpi
 
Administrative manager kpi
Administrative manager kpiAdministrative manager kpi
Administrative manager kpi
 
Bank receptionist kpi
Bank receptionist kpiBank receptionist kpi
Bank receptionist kpi
 
Bank cfo kpi
Bank cfo kpiBank cfo kpi
Bank cfo kpi
 
Financial administrative assistant kpi
Financial administrative assistant kpiFinancial administrative assistant kpi
Financial administrative assistant kpi
 
Accounts receivable supervisor kpi
Accounts receivable supervisor kpiAccounts receivable supervisor kpi
Accounts receivable supervisor kpi
 
Accounts receivable specialist kpi
Accounts receivable specialist kpiAccounts receivable specialist kpi
Accounts receivable specialist kpi
 
Senior administrative officer kpi
Senior administrative officer kpiSenior administrative officer kpi
Senior administrative officer kpi
 
Brand assistant kpi
Brand assistant kpiBrand assistant kpi
Brand assistant kpi
 
Administrative technician kpi
Administrative technician kpiAdministrative technician kpi
Administrative technician kpi
 
Marketing administrator kpi
Marketing administrator kpiMarketing administrator kpi
Marketing administrator kpi
 
Financial accountant kpi
Financial accountant kpiFinancial accountant kpi
Financial accountant kpi
 
Account associate kpi
Account associate kpiAccount associate kpi
Account associate kpi
 
Nurse manager kpi
Nurse manager kpiNurse manager kpi
Nurse manager kpi
 
Account payable manager kpi
Account payable manager kpiAccount payable manager kpi
Account payable manager kpi
 
Advertising account coordinator kpi
Advertising account coordinator kpiAdvertising account coordinator kpi
Advertising account coordinator kpi
 
Bank account manager kpi
Bank account manager kpiBank account manager kpi
Bank account manager kpi
 
Financial coordinator kpi
Financial coordinator kpiFinancial coordinator kpi
Financial coordinator kpi
 

Similar to Bank coo kpi

Bank teller supervisor kpi
Bank teller supervisor kpiBank teller supervisor kpi
Bank teller supervisor kpi
rsapoexa
 
Bank internal auditor kpi
Bank internal auditor kpiBank internal auditor kpi
Bank internal auditor kpi
kateszex
 
Bank credit officer kpi
Bank credit officer kpiBank credit officer kpi
Bank credit officer kpi
poexarsa
 
Bank operations officer kpi
Bank operations officer kpiBank operations officer kpi
Bank operations officer kpi
rewitfuni
 
Bank credit analyst kpi
Bank credit analyst kpiBank credit analyst kpi
Bank credit analyst kpi
kateszex
 
Bank csr kpi
Bank csr kpiBank csr kpi
Bank csr kpi
rewitfuni
 
Bank operations manager kpi
Bank operations manager kpiBank operations manager kpi
Bank operations manager kpi
kateszex
 
Bank assistant manager kpi
Bank assistant manager kpiBank assistant manager kpi
Bank assistant manager kpi
rewitfuni
 
Assistant bank manager kpi
Assistant bank manager kpiAssistant bank manager kpi
Assistant bank manager kpi
rewitfuni
 
Bank branch manager kpi
Bank branch manager kpiBank branch manager kpi
Bank branch manager kpi
kateszex
 
Bank relationship manager kpi
Bank relationship manager kpiBank relationship manager kpi
Bank relationship manager kpi
kateszex
 
Bank customer service kpi
Bank customer service kpiBank customer service kpi
Bank customer service kpi
kateszex
 
Bar attendant kpi
Bar attendant kpiBar attendant kpi
Bar attendant kpi
hugusmex
 
Bar back kpi
Bar back kpiBar back kpi
Bar back kpi
hugusmex
 
Bar person kpi
Bar person kpiBar person kpi
Bar person kpi
hugusmex
 
Bar supervisor kpi
Bar supervisor kpiBar supervisor kpi
Bar supervisor kpi
hugusmex
 
Construction foreman kpi
Construction foreman kpiConstruction foreman kpi
Construction foreman kpi
coreritas
 
Bar assistant kpi
Bar assistant kpiBar assistant kpi
Bar assistant kpi
hugusmex
 
Construction laborer kpi
Construction laborer kpiConstruction laborer kpi
Construction laborer kpi
coreritas
 
Construction estimator kpi
Construction estimator kpiConstruction estimator kpi
Construction estimator kpi
coreritas
 

Similar to Bank coo kpi (20)

Bank teller supervisor kpi
Bank teller supervisor kpiBank teller supervisor kpi
Bank teller supervisor kpi
 
Bank internal auditor kpi
Bank internal auditor kpiBank internal auditor kpi
Bank internal auditor kpi
 
Bank credit officer kpi
Bank credit officer kpiBank credit officer kpi
Bank credit officer kpi
 
Bank operations officer kpi
Bank operations officer kpiBank operations officer kpi
Bank operations officer kpi
 
Bank credit analyst kpi
Bank credit analyst kpiBank credit analyst kpi
Bank credit analyst kpi
 
Bank csr kpi
Bank csr kpiBank csr kpi
Bank csr kpi
 
Bank operations manager kpi
Bank operations manager kpiBank operations manager kpi
Bank operations manager kpi
 
Bank assistant manager kpi
Bank assistant manager kpiBank assistant manager kpi
Bank assistant manager kpi
 
Assistant bank manager kpi
Assistant bank manager kpiAssistant bank manager kpi
Assistant bank manager kpi
 
Bank branch manager kpi
Bank branch manager kpiBank branch manager kpi
Bank branch manager kpi
 
Bank relationship manager kpi
Bank relationship manager kpiBank relationship manager kpi
Bank relationship manager kpi
 
Bank customer service kpi
Bank customer service kpiBank customer service kpi
Bank customer service kpi
 
Bar attendant kpi
Bar attendant kpiBar attendant kpi
Bar attendant kpi
 
Bar back kpi
Bar back kpiBar back kpi
Bar back kpi
 
Bar person kpi
Bar person kpiBar person kpi
Bar person kpi
 
Bar supervisor kpi
Bar supervisor kpiBar supervisor kpi
Bar supervisor kpi
 
Construction foreman kpi
Construction foreman kpiConstruction foreman kpi
Construction foreman kpi
 
Bar assistant kpi
Bar assistant kpiBar assistant kpi
Bar assistant kpi
 
Construction laborer kpi
Construction laborer kpiConstruction laborer kpi
Construction laborer kpi
 
Construction estimator kpi
Construction estimator kpiConstruction estimator kpi
Construction estimator kpi
 

More from rsapoexa

Bank representative kpi
Bank representative kpiBank representative kpi
Bank representative kpi
rsapoexa
 
Bank relationship officer kpi
Bank relationship officer kpiBank relationship officer kpi
Bank relationship officer kpi
rsapoexa
 
Advertising specialist kpi
Advertising specialist kpiAdvertising specialist kpi
Advertising specialist kpi
rsapoexa
 
Advertising manager kpi
Advertising manager kpiAdvertising manager kpi
Advertising manager kpi
rsapoexa
 
Advertising executive kpi
Advertising executive kpiAdvertising executive kpi
Advertising executive kpi
rsapoexa
 
Advertising director kpi
Advertising director kpiAdvertising director kpi
Advertising director kpi
rsapoexa
 
Advertising designer kpi
Advertising designer kpiAdvertising designer kpi
Advertising designer kpi
rsapoexa
 
Advertising copywriter kpi
Advertising copywriter kpiAdvertising copywriter kpi
Advertising copywriter kpi
rsapoexa
 
Advertising coordinator kpi
Advertising coordinator kpiAdvertising coordinator kpi
Advertising coordinator kpi
rsapoexa
 
Advertising assistant kpi
Advertising assistant kpiAdvertising assistant kpi
Advertising assistant kpi
rsapoexa
 
Advertising account manager kpi
Advertising account manager kpiAdvertising account manager kpi
Advertising account manager kpi
rsapoexa
 
Advertising account executive kpi
Advertising account executive kpiAdvertising account executive kpi
Advertising account executive kpi
rsapoexa
 

More from rsapoexa (12)

Bank representative kpi
Bank representative kpiBank representative kpi
Bank representative kpi
 
Bank relationship officer kpi
Bank relationship officer kpiBank relationship officer kpi
Bank relationship officer kpi
 
Advertising specialist kpi
Advertising specialist kpiAdvertising specialist kpi
Advertising specialist kpi
 
Advertising manager kpi
Advertising manager kpiAdvertising manager kpi
Advertising manager kpi
 
Advertising executive kpi
Advertising executive kpiAdvertising executive kpi
Advertising executive kpi
 
Advertising director kpi
Advertising director kpiAdvertising director kpi
Advertising director kpi
 
Advertising designer kpi
Advertising designer kpiAdvertising designer kpi
Advertising designer kpi
 
Advertising copywriter kpi
Advertising copywriter kpiAdvertising copywriter kpi
Advertising copywriter kpi
 
Advertising coordinator kpi
Advertising coordinator kpiAdvertising coordinator kpi
Advertising coordinator kpi
 
Advertising assistant kpi
Advertising assistant kpiAdvertising assistant kpi
Advertising assistant kpi
 
Advertising account manager kpi
Advertising account manager kpiAdvertising account manager kpi
Advertising account manager kpi
 
Advertising account executive kpi
Advertising account executive kpiAdvertising account executive kpi
Advertising account executive kpi
 

Bank coo kpi

  • 1. bank coo KPI In this ppt file, you can ref KPI materials for bank coo position such as bank coo list of KPIs, performance appraisal, job skills, KRAs, BSC… If you need more KPI materials for bank coo, please visit: kpi123.com/list-of-kpi-samples Other materials from: kpi123.com • Top 28 performance appraisal forms • 11 performance appraisal methods • 1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 2. Steps to create KPIs of bank coo 1. To build KPI system for this position, you can follow the steps below: 2. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. 3. Identify Key Result Areas for the Construction technician. 4. Identify tasks list. 5. Determine work procedure for each KRA, each task. 6. Identify methods to measure the results of each KRA, task, procedure. 7. Create Construction technician KPIs Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 3. Mistakes in creating bank coo KPIs Building KPI system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system in general. The development of KPI metrics help to create measurement systems, information systems throughout the organization. 1. When building KPI system, you should note the following factors: 2. Do not create too many KPI, KPI be built around 3-5 KRAs. 3. KPI should change to suit each stage (depending on your goals). Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 4. How to design bank coo KPIs 1. KPIs should be clearly linked to the strategy, i.e. the things that matter the most. 2. KPIs have to provide the answers to our most important questions. 3. KPIs should be primarily designed to empower employees and provide them with the relevant information to learn. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 5. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
  • 6. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods