Care about building career in Social Media? Learn how Social Media Marketing (SMM) helps in Customer Acquisition from Digital Vidya's CEO & Co-Founder, Pradeep Chopra in a session led by him at Bank Branch Of The Future Conference 2014 in Malaysia. Find more about Digital Vidya at http://www.digitalvidya.com
VlinkU Solutions provides software development, mobile applications, business process outsourcing, and professional training courses. It was formed in 2003 in Mauritius with the goal of developing innovative IT solutions. VlinkU's team includes software engineers and programmers with degrees in technology and computer science. The company offers services including mobile app development, point of sale systems, online payments, and corporate training courses in areas like project management, Microsoft products, and IT certifications.
The document summarizes a marketing mission organized by TeAM to assist Malaysian small and medium enterprises (SMEs) expand their business into China. The mission will involve visits to Guangzhou, Dongguan, and Shenzhen over 3 days, with meetings and presentations scheduled with local industry associations and companies in the information and communications technology sector. The goal is to help Malaysian SMEs develop partnerships, identify business opportunities, and gain an understanding of operating in China. Travel and logistical details are also provided.
Rethinking Banking for an Always in Beta WorldAnthemis
Always in Beta unites human-centered design and business model innovation to help financial institutions reimagine their relationships to consumers. A project of Claro Partners and Anthemis Group, Always in Beta launched in early 2015 to help six international financial institutions – including BBVA, ING, Bank of Ireland, and Standard Bank – understand and respond to their changing customer base and the emerging financial technology landscape. The project took the team into six cities to conduct ethnographic field research and consult with experts. Executives from Anthemis, Claro, and the six financial institutions gathered in day-long sessions to share findings and begin developing business models that were responsive to those findings. We’ve released some of what we learned about the next-generation financial services customer and the future of financial services in this report.
Moneylive 130318 ABN AMRO Jessica NiewierraABN AMRO
ABN AMRO is adapting its digital strategy to address changing customer behavior and the evolving financial landscape.
[1] The bank is focusing on providing quick and easy digital banking, personalized and relevant products/services, and exceeding customer expectations through innovative experiences.
[2] Examples include a single digital ecosystem for mobile and online banking, personalized bank profiles, and payment requests through popular apps.
Changing customer behavior and how ABN AMRO responds to it - Jessica NiewierraABN AMRO
Presentation on changing customer behavior and how ABN AMRO responds by pursuing a mobile-first digital strategy.
Presented on the 1st of June 2017 by Jessica Niewierra, Director Digital Development and Interaction at ABN AMRO Retail, at the 5th Annual Retail Banking Forum in Berlin.
Banking Innovation Forum 13042018 ABN AMROABN AMRO
The document discusses changing customer behavior and how ABN AMRO responds to it. It notes that customers expect everything to be quick, easy, personalized and provide a "wow factor." The world is changing rapidly with new technologies, more competition, sustainability issues and regulations. ABN AMRO's digital strategy is focused on being the financial "heart and brain" of customers. It aims to outperform on quick and easy banking anytime, personalized and relevant offers, and exceeding expectations through innovative experiences. Examples of initiatives at ABN AMRO include a single digital ecosystem, contactless payments from phones, and visual search of transactions.
ideabox accelerator is now opening application for Batch 2.
Following are the important dates for you to remember :
Application : Open Now!
Deadline for Application : August 27, 2014
Announcement of Top 12 : August 29, 2014
2 Days Ideation Bootcamp : 13-14 September 2014 (in Jakarta!)
Winner Announcement : 15 September 2014
Start of Acceleration Program : 22 October 2014 (for 120 days)
For more information, please drop us a message contact@ideabox.co.id
Submit your application today: http://www.ideabox.co.id/apply-to-ideabox
VlinkU Solutions provides software development, mobile applications, business process outsourcing, and professional training courses. It was formed in 2003 in Mauritius with the goal of developing innovative IT solutions. VlinkU's team includes software engineers and programmers with degrees in technology and computer science. The company offers services including mobile app development, point of sale systems, online payments, and corporate training courses in areas like project management, Microsoft products, and IT certifications.
The document summarizes a marketing mission organized by TeAM to assist Malaysian small and medium enterprises (SMEs) expand their business into China. The mission will involve visits to Guangzhou, Dongguan, and Shenzhen over 3 days, with meetings and presentations scheduled with local industry associations and companies in the information and communications technology sector. The goal is to help Malaysian SMEs develop partnerships, identify business opportunities, and gain an understanding of operating in China. Travel and logistical details are also provided.
Rethinking Banking for an Always in Beta WorldAnthemis
Always in Beta unites human-centered design and business model innovation to help financial institutions reimagine their relationships to consumers. A project of Claro Partners and Anthemis Group, Always in Beta launched in early 2015 to help six international financial institutions – including BBVA, ING, Bank of Ireland, and Standard Bank – understand and respond to their changing customer base and the emerging financial technology landscape. The project took the team into six cities to conduct ethnographic field research and consult with experts. Executives from Anthemis, Claro, and the six financial institutions gathered in day-long sessions to share findings and begin developing business models that were responsive to those findings. We’ve released some of what we learned about the next-generation financial services customer and the future of financial services in this report.
Moneylive 130318 ABN AMRO Jessica NiewierraABN AMRO
ABN AMRO is adapting its digital strategy to address changing customer behavior and the evolving financial landscape.
[1] The bank is focusing on providing quick and easy digital banking, personalized and relevant products/services, and exceeding customer expectations through innovative experiences.
[2] Examples include a single digital ecosystem for mobile and online banking, personalized bank profiles, and payment requests through popular apps.
Changing customer behavior and how ABN AMRO responds to it - Jessica NiewierraABN AMRO
Presentation on changing customer behavior and how ABN AMRO responds by pursuing a mobile-first digital strategy.
Presented on the 1st of June 2017 by Jessica Niewierra, Director Digital Development and Interaction at ABN AMRO Retail, at the 5th Annual Retail Banking Forum in Berlin.
Banking Innovation Forum 13042018 ABN AMROABN AMRO
The document discusses changing customer behavior and how ABN AMRO responds to it. It notes that customers expect everything to be quick, easy, personalized and provide a "wow factor." The world is changing rapidly with new technologies, more competition, sustainability issues and regulations. ABN AMRO's digital strategy is focused on being the financial "heart and brain" of customers. It aims to outperform on quick and easy banking anytime, personalized and relevant offers, and exceeding expectations through innovative experiences. Examples of initiatives at ABN AMRO include a single digital ecosystem, contactless payments from phones, and visual search of transactions.
ideabox accelerator is now opening application for Batch 2.
Following are the important dates for you to remember :
Application : Open Now!
Deadline for Application : August 27, 2014
Announcement of Top 12 : August 29, 2014
2 Days Ideation Bootcamp : 13-14 September 2014 (in Jakarta!)
Winner Announcement : 15 September 2014
Start of Acceleration Program : 22 October 2014 (for 120 days)
For more information, please drop us a message contact@ideabox.co.id
Submit your application today: http://www.ideabox.co.id/apply-to-ideabox
The purpose of this deck is to give the executive technology management team of a large company / MNC a quick snapshot of opportunities for external sources of innovation in Asia Pacific. Where should the company look in the region to source external inspiration.
This is an RFC, and I am looking for suggestions on how to improve the material to make it more useful for purpose.
Note to the reviewer: Don’t get caught up in the “Innovation Potential rating.” Each company would need to do the ratings themselves relative to their specific context. For example, an investment bank would have very different ratings than a pharmaceutical firm. The deck hopes to make that analysis easier, but the analysis would still need to be done.
Sofian Hadiwijaya is a Fintech expert from Indonesia who has 4 years of experience in global Fintech and 2 years experience organizing Fintech events. The document discusses how cash is still the dominant form of payment for many Indonesians, especially in smaller cities, but companies like Uber see potential in the Indonesian market as they have experimented with cash payments successfully in other markets. It provides contact information for Sofian Hadiwijaya.
The document is a report by Techsauce, Thailand's leading tech publication, summarizing Thailand's startup ecosystem and investment trends from 2012-2017. Some key findings include:
- Total funding raised by Thai startups grew from $3.1 million in 2011-2012 to over $86 million in 2016.
- Popular categories of startups receiving investment included e-commerce/marketplaces, fintech, logistics, and payments.
- Major acquisitions of Thai startups have totaled over $108 million, with companies being acquired by firms from Southeast Asia, China, and other regions.
Modalku is an Indonesian peer-to-peer lending platform that connects small and medium enterprises (SMEs) seeking loans with individual investors. It has disrupted the traditional banking model by removing banks as intermediaries, allowing for a simpler, faster online loan application process. This provides lower interest rates for borrowers and higher returns for investors. However, Modalku faces challenges from Indonesia's underdeveloped internet infrastructure and needs to improve customer acquisition and retention to succeed. The paper recommends strategic partnerships with the government to boost trust and banks to minimize risks and costs.
P.T. Inetindo Infocom is an Indonesian IT solutions provider established in 2010. It offers retail stores, cloud computing, software, and maintenance services. The company is an authorized reseller for Apple, Lenovo, Dell, Juniper, and Cisco. It aims to be a single source for corporate technology needs through customized solutions. P.T. Inetindo Infocom operates several Story-i Apple stores and a Lenovo store across Indonesia. It also provides cloud-based POS systems and services government agencies and private sector clients.
Vodacom Tightens Security with Identity Manager from NetIQNetIQ
Managing access—to physical buildings, network resources and more than 100 corporate applications—for this workforce is extremely challenging. Contractors may work in different locations on contracts of various lengths, making it difficult for Vodacom to maintain an accurate view of access rights.
Previously, Vodacom relied on line managers to correctly provision and deprovision contractors. Vodacom wanted to close this potential security loophole and simplify and accelerate identity management, enabling zero- day starts for new employees and reducing administrative costs.
Read more here: https://www.netiq.com/success/stories/vodacom.html
Ujwal Tamminedi is a seasoned technology and financial services professional with over 11 years of diverse experience. He has led projects totaling $6 million with teams of over 100 people spread across multiple geographies. His areas of expertise include consumer and retail banking, payments, emerging technologies like fintech, AI and analytics. He is proficient in programming languages like C, C++, Java and analytics tool R.
The 10 most promising payment and card solution providers Merry D'souza
The 10 most promising payment and card solution providers, September 2020; CIO Look admire their contribution in the evolution to local and global businesses.
My Oral Village is a social enterprise dedicated to achieving financial inclusion among nearly 1 billion illiterate adults world-wide by designing retail financial systems that they can understand and use. Similar to the deployment of Braille on ATMs, our human-centred design solutions address the cognitive needs of a large, vulnerable population without disadvantaging other users, opening up a large potential market segment for participation in the cash economy and the financial system.
The Pursuit of Product Excellence: The Mobile Opportunity for UK BanksThe App Business
The document discusses a study by The App Business (TAB) that evaluated the mobile banking apps of major UK banks. TAB tested the apps against 9 common banking tasks and found that the apps generally failed to help users achieve their desired outcomes in an easy and seamless manner. For example, apps did not allow users to easily track spending, pay others back, or understand their financial products and fees. TAB believes banks are missing opportunities to improve customer experience and that one app integrating data from multiple banks could significantly enhance usability and transparency. TAB advocates that banks focus on clear customer outcomes to develop truly excellent mobile products.
Monzo is a mobile-only bank that provides an excellent user experience and sets a new standard for product excellence in retail banking apps. Key aspects of Monzo's approach include making everyday banking tasks simple, fast and available anywhere through the mobile app. Transactions appear instantly, payments are sent immediately, and cards can be frozen or unfrozen with a single tap. Monzo also offers strong customer service directly within the app and uses design, notifications and messaging to make banking feel more friendly and engaging for users.
The document discusses the future of banking and finance in 2030, 2060, and 2100. By 2030, banks will have transitioned to digital platforms and will dominate the digital economy using fintech. By 2060, banks will provide capital through cloud-based funding and will control all production and sales. By 2100, banks will define people's life scripts and control all aspects of people's lives, effectively becoming the new government in a cashless, decentralized world.
The document provides an overview of various widgets available in Google Web Toolkit (GWT) for building user interfaces. It discusses static widgets like Label and Image, form widgets like Button, Checkbox and TextBox, and complex widgets like ListBox and SuggestBox. Code samples are given to demonstrate how to create and style these widgets using Java and Cascading Style Sheets (CSS). The document also explains concepts like event handling in GWT and working with the entry point class.
This is the first of 3 parts of GWT Training. It is introduces Ajax and GWT and how to install GWT for Eclipse.
It is for Java Programmers that want to start Ajax development using GWT.
The Busby is the student laundry room in Owen Hall at Purdue University. It challenges stereotypes by providing a laid-back, fun environment for students to do laundry, study, eat, and socialize. The Busby has many washers and dryers available at a discounted rate for students, as well as tables, couches, a TV, and vending machines. It serves as both a functional space for laundry and an excellent social hub on campus.
The document discusses the future of banking and the need for banks to evolve with digital transformation. It notes that banks face two paths: evolving their classical banking practices or facing revolution as digital attackers disrupt the market. Additionally, banks must find ways to combine the cultures of traditional banking with new digital services. The document advocates that banks focus on providing solutions, not just products, and creating new customer touchpoints through 24/7 availability, data-driven advice, social media reassurance, multi-channel access, and mass customization.
Mobile banking and payments are growing rapidly due to increased mobile and internet penetration globally. The number of mobile banking transactions is expected to grow from 2.7 billion in 2007 to 37 billion by 2011. Financial institutions are increasingly offering more products and services through mobile phones like money transfers, bill payments, and account access. Mobile banking provides benefits for both banks and users by offering convenient anytime, anywhere access to banking services. It allows banking to reach more remote, low income, and underserved populations through branchless banking.
This document proposes a solution to improve the laundry room process for students in a dormitory. The current process is difficult as students must check the laundry room frequently to see when washing machines are available or their laundry is finished. The proposed solution uses RFID keys, an RFID reader, and mobile phone notifications to let students know the status of washing machines and their laundry remotely. It provides a demonstration of how students could reserve machines, get notifications when their laundry is ready, and check status online to better plan their time. The proposal argues this solution would make doing laundry more convenient without changing dorm administration processes.
The document provides an overview of various sources of financing, including both conventional and Islamic options. It discusses debt financing through instruments like bonds, sukuk, murabaha, and qard al hassan. It also covers equity financing such as venture capital, public offerings, private placements, and Islamic structures like musharakah and mudarabah. Practical tips are provided for sourcing financing, including factors financiers consider, requirements for applications, and emphasizing the importance of istighfar.
Funding Sme – The Challenges And Risk Within - Alternative financing sources ...Resurgent India
Securitization of Trade Credit: Trade credit is an important source of financing for MSMEs, as they sell on credit to their large customers and then wait for long periods for payment. If these receivables (trade credit) could be packaged as a securitized asset, which would essentially be a commercial paper with the credit rating of the large firm, it could help MSMEs reduce their investment in working capital and their need for finance significantly. The credit worthiness of a typical MSME would also improve, qualifying it for greater bank funding. Though the securitization process which is similar to factoring, could be more cost-effective than bank funding, factoring, and letters of credit.
The purpose of this deck is to give the executive technology management team of a large company / MNC a quick snapshot of opportunities for external sources of innovation in Asia Pacific. Where should the company look in the region to source external inspiration.
This is an RFC, and I am looking for suggestions on how to improve the material to make it more useful for purpose.
Note to the reviewer: Don’t get caught up in the “Innovation Potential rating.” Each company would need to do the ratings themselves relative to their specific context. For example, an investment bank would have very different ratings than a pharmaceutical firm. The deck hopes to make that analysis easier, but the analysis would still need to be done.
Sofian Hadiwijaya is a Fintech expert from Indonesia who has 4 years of experience in global Fintech and 2 years experience organizing Fintech events. The document discusses how cash is still the dominant form of payment for many Indonesians, especially in smaller cities, but companies like Uber see potential in the Indonesian market as they have experimented with cash payments successfully in other markets. It provides contact information for Sofian Hadiwijaya.
The document is a report by Techsauce, Thailand's leading tech publication, summarizing Thailand's startup ecosystem and investment trends from 2012-2017. Some key findings include:
- Total funding raised by Thai startups grew from $3.1 million in 2011-2012 to over $86 million in 2016.
- Popular categories of startups receiving investment included e-commerce/marketplaces, fintech, logistics, and payments.
- Major acquisitions of Thai startups have totaled over $108 million, with companies being acquired by firms from Southeast Asia, China, and other regions.
Modalku is an Indonesian peer-to-peer lending platform that connects small and medium enterprises (SMEs) seeking loans with individual investors. It has disrupted the traditional banking model by removing banks as intermediaries, allowing for a simpler, faster online loan application process. This provides lower interest rates for borrowers and higher returns for investors. However, Modalku faces challenges from Indonesia's underdeveloped internet infrastructure and needs to improve customer acquisition and retention to succeed. The paper recommends strategic partnerships with the government to boost trust and banks to minimize risks and costs.
P.T. Inetindo Infocom is an Indonesian IT solutions provider established in 2010. It offers retail stores, cloud computing, software, and maintenance services. The company is an authorized reseller for Apple, Lenovo, Dell, Juniper, and Cisco. It aims to be a single source for corporate technology needs through customized solutions. P.T. Inetindo Infocom operates several Story-i Apple stores and a Lenovo store across Indonesia. It also provides cloud-based POS systems and services government agencies and private sector clients.
Vodacom Tightens Security with Identity Manager from NetIQNetIQ
Managing access—to physical buildings, network resources and more than 100 corporate applications—for this workforce is extremely challenging. Contractors may work in different locations on contracts of various lengths, making it difficult for Vodacom to maintain an accurate view of access rights.
Previously, Vodacom relied on line managers to correctly provision and deprovision contractors. Vodacom wanted to close this potential security loophole and simplify and accelerate identity management, enabling zero- day starts for new employees and reducing administrative costs.
Read more here: https://www.netiq.com/success/stories/vodacom.html
Ujwal Tamminedi is a seasoned technology and financial services professional with over 11 years of diverse experience. He has led projects totaling $6 million with teams of over 100 people spread across multiple geographies. His areas of expertise include consumer and retail banking, payments, emerging technologies like fintech, AI and analytics. He is proficient in programming languages like C, C++, Java and analytics tool R.
The 10 most promising payment and card solution providers Merry D'souza
The 10 most promising payment and card solution providers, September 2020; CIO Look admire their contribution in the evolution to local and global businesses.
My Oral Village is a social enterprise dedicated to achieving financial inclusion among nearly 1 billion illiterate adults world-wide by designing retail financial systems that they can understand and use. Similar to the deployment of Braille on ATMs, our human-centred design solutions address the cognitive needs of a large, vulnerable population without disadvantaging other users, opening up a large potential market segment for participation in the cash economy and the financial system.
The Pursuit of Product Excellence: The Mobile Opportunity for UK BanksThe App Business
The document discusses a study by The App Business (TAB) that evaluated the mobile banking apps of major UK banks. TAB tested the apps against 9 common banking tasks and found that the apps generally failed to help users achieve their desired outcomes in an easy and seamless manner. For example, apps did not allow users to easily track spending, pay others back, or understand their financial products and fees. TAB believes banks are missing opportunities to improve customer experience and that one app integrating data from multiple banks could significantly enhance usability and transparency. TAB advocates that banks focus on clear customer outcomes to develop truly excellent mobile products.
Monzo is a mobile-only bank that provides an excellent user experience and sets a new standard for product excellence in retail banking apps. Key aspects of Monzo's approach include making everyday banking tasks simple, fast and available anywhere through the mobile app. Transactions appear instantly, payments are sent immediately, and cards can be frozen or unfrozen with a single tap. Monzo also offers strong customer service directly within the app and uses design, notifications and messaging to make banking feel more friendly and engaging for users.
The document discusses the future of banking and finance in 2030, 2060, and 2100. By 2030, banks will have transitioned to digital platforms and will dominate the digital economy using fintech. By 2060, banks will provide capital through cloud-based funding and will control all production and sales. By 2100, banks will define people's life scripts and control all aspects of people's lives, effectively becoming the new government in a cashless, decentralized world.
The document provides an overview of various widgets available in Google Web Toolkit (GWT) for building user interfaces. It discusses static widgets like Label and Image, form widgets like Button, Checkbox and TextBox, and complex widgets like ListBox and SuggestBox. Code samples are given to demonstrate how to create and style these widgets using Java and Cascading Style Sheets (CSS). The document also explains concepts like event handling in GWT and working with the entry point class.
This is the first of 3 parts of GWT Training. It is introduces Ajax and GWT and how to install GWT for Eclipse.
It is for Java Programmers that want to start Ajax development using GWT.
The Busby is the student laundry room in Owen Hall at Purdue University. It challenges stereotypes by providing a laid-back, fun environment for students to do laundry, study, eat, and socialize. The Busby has many washers and dryers available at a discounted rate for students, as well as tables, couches, a TV, and vending machines. It serves as both a functional space for laundry and an excellent social hub on campus.
The document discusses the future of banking and the need for banks to evolve with digital transformation. It notes that banks face two paths: evolving their classical banking practices or facing revolution as digital attackers disrupt the market. Additionally, banks must find ways to combine the cultures of traditional banking with new digital services. The document advocates that banks focus on providing solutions, not just products, and creating new customer touchpoints through 24/7 availability, data-driven advice, social media reassurance, multi-channel access, and mass customization.
Mobile banking and payments are growing rapidly due to increased mobile and internet penetration globally. The number of mobile banking transactions is expected to grow from 2.7 billion in 2007 to 37 billion by 2011. Financial institutions are increasingly offering more products and services through mobile phones like money transfers, bill payments, and account access. Mobile banking provides benefits for both banks and users by offering convenient anytime, anywhere access to banking services. It allows banking to reach more remote, low income, and underserved populations through branchless banking.
This document proposes a solution to improve the laundry room process for students in a dormitory. The current process is difficult as students must check the laundry room frequently to see when washing machines are available or their laundry is finished. The proposed solution uses RFID keys, an RFID reader, and mobile phone notifications to let students know the status of washing machines and their laundry remotely. It provides a demonstration of how students could reserve machines, get notifications when their laundry is ready, and check status online to better plan their time. The proposal argues this solution would make doing laundry more convenient without changing dorm administration processes.
The document provides an overview of various sources of financing, including both conventional and Islamic options. It discusses debt financing through instruments like bonds, sukuk, murabaha, and qard al hassan. It also covers equity financing such as venture capital, public offerings, private placements, and Islamic structures like musharakah and mudarabah. Practical tips are provided for sourcing financing, including factors financiers consider, requirements for applications, and emphasizing the importance of istighfar.
Funding Sme – The Challenges And Risk Within - Alternative financing sources ...Resurgent India
Securitization of Trade Credit: Trade credit is an important source of financing for MSMEs, as they sell on credit to their large customers and then wait for long periods for payment. If these receivables (trade credit) could be packaged as a securitized asset, which would essentially be a commercial paper with the credit rating of the large firm, it could help MSMEs reduce their investment in working capital and their need for finance significantly. The credit worthiness of a typical MSME would also improve, qualifying it for greater bank funding. Though the securitization process which is similar to factoring, could be more cost-effective than bank funding, factoring, and letters of credit.
1. The document discusses how to tap into the creative potential of online crowds through crowd-powered projects. It outlines principles for designing systems that encourage constructive collaboration and creativity among online crowds.
2. Two successful crowd-powered projects are described: Ideas2Ideas, which applied design principles to encourage constructive ideation over non-constructive comments; and WikiTasks, which helped crowds better organize and collaborate on tasks.
3. Key lessons include the importance of designing for constructive participation, reducing staleness by visualizing long-tail contributions, and providing contextual displays of work to lower barriers and encourage collaboration. With the right applications and design principles, crowds show strong potential for creative
The document summarizes the experience of implementing Agile practices at K&H Bank. It discusses how they initially tried a Lean approach with limited success before transitioning to a Scrum framework. Key points include establishing clear roles like Product Owner and Scrum Master, focusing on one team, involving business stakeholders more, and emphasizing principles over techniques. Challenges discussed include adapting to the environment, protecting Agile achievements, and finding proper KPIs. Metrics like velocity, burn-up charts, and self-assessments are presented.
The troughs and peaks of a dynamic business environment can shake the foundations of even the
most prepared organization. When so many banks have fallen by the wayside, those that remain,
in the survivors’ world, have proved their mettle. We believe that only innovation will enable
banks to withstand further tremors, counter market forces and create competitive advantage to
ensure future sustainability.
Brunch is a lightweight tool that helps structure client-side code. It pre-compiles files like code, templates, and styles into a single file. Brunch also watches for file changes and provides a clean directory structure and powerful plugin system. It is backend-agnostic and works out of the box with common tools like Node, CoffeeScript, and Backbone.js. Many companies use Brunch for their client-side development needs.
Tamer Fahmy is a Director at IBM with expertise in marketing, projects delivery, and banking operations. He has over 15 years of experience leading teams and delivering IT solutions and services. Currently, he is responsible for marketing Cognitive Solutions and developing industry-focused solutions and events. Previously he led various teams at IBM, including banking marketing, Global Delivery Centers in Egypt and Morocco, and application management services delivery across the Middle East and Africa. He also served as Chief Information Officer for Commercial International Bank in Egypt.
Standard Chartered is embarking on a journey to shape the future of banking through technology innovation and automation. The bank is introducing global platforms and machine learning to work seamlessly across borders. The Information Technology and Operations team is strongly aligned with business partners to deliver a record level of investment in a multi-year technology program using agile and increasing innovation approaches. The goal is to lead technological change in banking rather than be led by it.
Standard Chartered is embarking on a journey to shape the future of banking through technology innovation and automation. The bank is introducing global platforms and machine learning to work seamlessly across borders. The Information Technology and Operations team is strongly aligned with business partners to deliver a record level of investment in a multi-year technology program using agile and increasing innovation approaches. The technology strategy aims to drive greater returns and effectiveness while maintaining efficiency, compliance, and security.
Standard Chartered is embarking on a journey to shape the future of banking through innovation, efficiency, and automation. The bank is introducing global platforms and machine learning to lead technological change rather than be led by it. The Information Technology and Operations (ITO) department is strongly aligned with business partners to deliver this change through a bimodal approach of Agile and increasing innovation. ITO is focused on returns, effectiveness, efficiency, compliance and security as financial services become increasingly technology-led.
Standard Chartered Bank Information Technology and OperationsEileen Choi
Standard Chartered is embarking on a journey to shape the future of banking through innovation, efficiency, and automation. The bank is introducing global platforms and machine learning to lead technological change rather than be led by it. The Information Technology and Operations (ITO) department is strongly aligned with business partners to deliver this change through a bimodal approach of Agile and increasing innovation. ITO is focused on returns, effectiveness, efficiency, compliance and security as financial services become increasingly technology-led.
Nordic Mobile Payments and Commerce 2015 agendaCopperberg
Google claim that 84% of shoppers are online via a mobile device whilst in store, add the fact that a majority of online retailing is now done on a mobile device: secure, simple and functional mobile payment is becoming a necessity. This conference hopes to address what the issues currently are, what is holding mobile payments and mobile commerce back and who will be at the forefront of this industry when the explosion of use takes place.
More information http://www.mcpnordic.com/
Free entrance for end-users (retailers), please register here: www.mcpnordic.com/vip-programme/
Inypay Pitch Deck - March 2023-Latest copy 2.pdfMustafa Kuğu
Inypay aims to provide next-generation financial services to underserved populations in Southeast Asia through a digital banking platform. Their solution addresses the problems of financial exclusion, lack of knowledge, and tedious paperwork that many face. They plan to launch services in Singapore, Philippines, Indonesia, and Vietnam focused on payments, savings, lending, insurance and more. Inypay expects to generate $200 million in revenue by 2026-2027 with an $2 billion valuation by targeting the large unbanked population in Southeast Asia through a digital twin tower strategy serving both retail and SME customers.
- Craig Adlington is a Digital Strategist & Project Manager with over 15 years of experience in digital innovation, product management, and strategy roles in the banking and finance sector.
- He currently works as a Digital Innovation & Business Development Manager at ANZ Bank, where he is responsible for creating and delivering new digital concepts, and has led projects that have won external innovation awards.
- Prior to his current role, Adlington held positions such as Mobile Development Manager at ANZ Bank, where he managed mobile banking strategy, design, and development projects used by over 1.3 million customers.
Meem is a next generation retail bank in Saudi Arabia that focuses on mobile and online banking. It has no physical tellers and relies on customers promoting the bank through social media. The bank was created over 4 years and provides simple products, transparency, and technology to improve customers' lives. It was developed through crowd-sourcing ideas from 30,000 social media fans.
Finova360 Pvt Ltd is a consulting company working primarily in the area of banking and financial technology.Innovation in the field of banking financial sector is the need of hour. FinTech as amalgam of “finance” and “technology” means new age technology applied to finance.
Finova360 Pvt Ltd is a consulting company working primarily in the area of banking and financial technology.Innovation in the field of banking financial sector is the need of hour. FinTech as amalgam of “finance” and “technology” means new age technology applied to finance. We have our associates in India, Nigeria, Kenya, Ghana, Vietnam, Myanmar, Cambodia.
This document is a resume for Vijaykumar Kunnath, providing details of his professional experience and qualifications. It outlines his 24 years of experience in IT solutions and application development for banking and finance. Key points include his roles as Vice President of Application Development for Emirates NBD Group and Head of Business Solutions for Dubai Bank, where he managed teams and was responsible for data warehousing, business intelligence, and other banking applications.
Founded in 1984, EastNets serves over 1,000 customers in 120 countries, with over 300 employees and global headquarters in Dubai and 16 offices across Europe, the Middle East, Asia and United States.
Here we take you through the life journey of EastNets :)
With delivery and development centers across India,
a sizable global presence and customers spread
across 5 continents, JMR Infotech is a leading
provider of information technology and related
services. We are committed to helping the world’s
best companies to build, run and grow their information
technology landscape.
The document provides an overview of 50 corporate ventures launched by major corporations. Some key insights include:
- 90% of the ventures featured digital-led business models focused on areas like D2C, communities, and personalization.
- 39 ventures built products and services close to the parent corporation's core offerings, while 11 ventures explored new industries far from the core.
- The US had the most represented ventures with 25, and the average age of ventures highlighted was 5 years old.
Scaling Enterprise Agility amidst Cross Border Merger by Rocky Woestenborghs ...Agile India
ING has been a frontrunner in the banking industry for more than a century and aims to become 'one global ING' that delivers a consistent customer experience to all its customers across the globe. The bank has taken the first big step towards this ambition by uniting its two biggest countries – the Netherlands and Belgium. The project aims to create a single operating model across the border, with simpler, standardized processes and integrated activities that will improve operational efficiency and agility.
While everyone acknowledges that mergers and acquisitions are an essential part of scaling an organization's impact, however, these are usually executed in a very top-down, waterfall-ish approach. Typically such initiatives don't embody any agile values or mindset. As a leader driving this change, Rocky will narrate the story of merging 2 agile organizations with more than 8000 people's workforce. He will share his experience on how the two countries are joining forces, pooling talent plus creativity to deliver one set of customer journeys on an integrated platform, that will result in a truly empowering customer experience.
More details:
https://confengine.com/agile-india-2019/proposal/9683/scaling-enterprise-agility-amidst-cross-border-merger
Conference link: https://2019.agileindia.org
Opulens SA Sdn Bhd is a Malaysian software company established in 2005 that provides business process automation solutions for the maritime, shipping, and oil and gas industries. It aims to establish the best business solutions, efficiently manage resources, and provide fully customized software. Opulens has experience developing systems for vessel inspection, offshore vessel monitoring, security call centers, and more for clients like Petronas. The company is led by CEO Saiful Yazid Ibrahim and CTO Zaedah Ahmad Zawawi.
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Bank Branch Of The Future Conference 2014 - Malaysia
1. 0830 REGISTRATION
0900 KEYNOTE ADDRESS
BANK BRANCH OF THE FUTURE 2014—WHERE ARE WE
HEADING NEXT
Michelle Katics
Chief Executive Officer
BankersLab
0930 ARTIFICIAL INTELLIGENCE IN THE BANK BRANCH OF THE FUTURE
Loes Brouwers
Innovation Manager
Rabobank Netherlands
Loes is the Innovation Manager of one of the most engaging banking groups
in Europe. Rabobank is a conglomerate that operates in over 48 countries
with nearly 10 million customers. She specializes in the field of Artificial
Intelligence, Human Machine Interaction and Customer Experience, with
focus on enhancing Customer Experience. Loes also has written a Thought
Leadership Document Artificial Intelligence. Prior to Rabobank, Loes has
worked with several organizations including Oracle, Microsoft and IBM.
1010 Coffee Break and Networking
1030 INFORMATION SECURITY AT BANK BRANCH LEVEL: 10 TIPS ON HOW
TO MAKE END-USERS ‘LIKE’ & ‘FOLLOW’ INFOSEC
Sivanathan Subramaniam
Founder & CEO
Cyber Intelligence, Malaysia
Siva is a Certified Information Systems Security Professional (CISSP), GIAC
Certified Security Essentials (GSEC) and GIAC Certified Forensics Analyst
(GCFA) with over 11 years of experience in the field of Information Security.
He was awarded the Information Security Leadership Achievement (ISLA)
Award 2010 – Asia Pacific for his contributions in the field of information
security. Some of his notable achievements include being a creator of
CompSuite - a cloud-based infosec risk management software (grant by the
Malaysian government); co-editor for ISO/IEC 27037 - Guidelines for
Identification, Acquisition, Collection and Preservation of Digital Evidences,
carried out United Nations (UN) and International Telecommunications Union
(ITU) projects in Middle East, Eastern Europe and African countries.
1110 SOCIAL MEDIA AND DIGITAL CHANNEL STRATEGY
Andy Seow
Vice President / Head of Easy & Branch Delivery,
Applications Group Technology
RHB Bank, Malaysia
Genesis of social media platforms
Rise of alternate channels and their impact
Meeting challenges of increasingly tech savvy customers
Developing a digital channel strategy
Case Study: RHB EASY’s Digital Banking Blueprint
Andy Seow leads the IT team in management, design, development and
support of the RHB EASY Division channel systems. EASY by RHB, is an
award winning community banking concept designed to offer products in a
simple, accessible and convenient way. The initiative is a branch
transformation success story that serves as a model of excellence in strategy,
ultra low cost design, and execution. Andy specializes in web-based
technologies, channel applications, middleware integration technologies and
payment systems. He is also directly involved in the tactical and strategic
planning of Group Technology transformational initiatives for the organization.
1150 THE EVOLUTION OF RETAIL PAYMENTS IN A MOBILE-DRIVEN
ENVIRONMENT
Imdad Aslam
Regional Director - Digital Channels & Payments
Barclays Africa
Imdad is a result driven leader with a broad range of geographical and
functional experience; specializing in Digital Channels with a strong
background in customer experience, innovation, cross selling, channel
migration, payment channels, digital marketing & channel management. He
has over 12 years of experience in managing, building and growing payment
businesses, introducing new-age banking channels, forging cross-industry
alliances and developing winning partnerships with Mobile Networks
Operators and in working closely with the regulators. He had successfully
launched the world’s first Virtual MasterCard against the Airtel eWallet in
Kenya in 2011. He has won the GSMA award for the Best Mobile Money
Solution Product or Solution. Imdad has also successfully launched Mobile
Banking in Zimbabwe in 2011 and integrated Standard Chartered Bank
account with the MPESA wallet.
1230 Luncheon
1400 THE IMPORTANCE OF ZOOMING OUT FOR CUSTOMER CENTRICITY
Owen Hodda
Customer Experience Design Lead
National Australia Bank
His work at NAB focuses on integrating design practices into how the
organization solves customer and business problems. Using observational
research, design studio practices and exploratory prototyping, Owen delivers
new product and service concepts, unique customer understanding and
continuous customer experience improvements to the bank’s products and
services. He has extensive experience in customer research, insights
delivery, product development, concept prototyping and customer experience
design. In 2013, NAB launched its first ever “Smart Store”, with an interactive
format that blends iPads, touch screens and self-service ‘intelligent machines’
with ‘hip-to-hip’ conversations.
1440 SALES AND MARKETING STRATEGIES FOR NICHE MARKET
PENETRATION
Dr. Varanyu Suchivoraphanpong
Executive Vice President
Islamic Bank of Thailand
Dr. Varanyu has been working in financial industries and related areas for
more than ten years. He started his banking career in Core Banking System
implementation for Krung Thai Bank, Thai’s biggest state enterprise financial
institution. He is now in charge of retail products sales and marketing
(deposit, financing, Takaful and fee based income) nationwide (130 branches,
110 Billion Baht asset size). His core responsibility is in integrating the
business among sale channels (including ATM business), marketing and
product launching. He is also in charge of Islamic funds launch through the
bank channels and a chair committee of FATCA project in the bank.
He is also an advisor to PaySbuy, one of the biggest electronic wallet
companies in Thailand, and an adjunct professor at College of Innovation,
Thammasat University. He was previously Advisor (fiscal policies) to the
Deputy Finance Minister of Thailand.
1520 Coffee Break and Networking
1540 MITIGATING LEGAL & OPERATIONAL RISK - CASE STUDY
UNICREDIT GROUP
Oliver Binder
Head of Operational Risk CEE
UniCredit Bank Austria
Oliver joined UniCredit Bank Austria in 2007 and is currently responsible for
OpRisk in all BA Subgroup CEE legal entities. His experience in Operational
Risk includes, among other areas, the development of the Operational Risk IT
-system as well as the roll-out and further enhancement of Operational Risk in
Bank Austria and CEE subsidiaries. He successfully managed the first AMA
re-validations of a European Banking Group under the Basel 2 framework in
H1 2014 in Austria and seven CEE entities. A second major focus of his work
is the mitigation of legal and operational risks resulting out of derivative
business throughout Bank Austria Group.
1620 LEVERAGING CLOUD PLATFORM FOR BANKING OPERATIONAL
OPTIMIZATION
Keith Chan
First Vice President, Information Technology Group
Philippine Business Bank
Keith Chan has been leading the Philippine Business Bank's IT Group for the
last 10 years of his more than 20-year-long career in IT. He initiated and
implemented the bank's future proofing strategy through the transformation of
its enterprise wide data center into a private cloud. Among his latest
accomplishments there have been the successful implementation of Software
as a Service for the Philippine Business Bank's SWIFT electronic payment
system in the country way back in 2010, and most recently, the virtualization
of the bank's data centre. Keith has pioneered the implementation of Software
as a Service (SaaS) for the bank's SWIFT electronic payment system in the
Philippines in 2010. Keith was recently named one of Asia's top information
executives in banking by IDC Financial Insights.
1700 End of Day One
OCTOBER 13, 2014
2. 0830 REGISTRATION
0900 CHAIRMAN’S REMARK
0910 NEW BRANCH DESIGNS FOR FUTURE BANKING
Keith Holmes
Regional Director - Asia
Allen International, Singapore
Keith has been assigned as Allen International’s regional director for Asia
since 2012 and brings considerable design experience to the role. Allen
international is a strategic retail design and branding consultancy
focused on financial services and have worked with more than 400 clients
around the world to create cost-efficient and innovative concepts based on
robust strategies which result in increased profitability for its clients. Keith is a
experienced architect with over 20 years of experience working in several
regions and design roles and brings a broad depth of specialized financial
industry knowledge. His team is responsible for many banking futuristic
designs from across the region.
0950 ESTABLISHING RISK MANAGEMENT FUNCTION; BRANCH
REINFORCEMENT - REAL LIFE EXPERIENCE SHARING
Hesham Hamdy
Chief Risk Officer
Arab International Bank, Egypt
Hesham has got 30 years experience in Risk Management, Internal Audit and
Credit Examination gained in Bahrain, Saudi Arabia and Egypt. He joined AIB
in 2011 as the Chief Risk Officer of the bank leading a team of experts in the
fields of credit, operational and market risks. Before that, he was the CRO of
Bank of Alexandria and member of the Senior Management Team
responsible for reengineering, modernizing and privatizing the bank, with the
task of establishing Risk Management Division. He was also responsible for
Central Credit Administration, Central Investigation and the Middle Office of
the Treasury. In addition to this responsibility, he was overseeing the
Recovery & Work-out function for about a year. Hesham was also a Board
member of the following distinguished companies: Egyptian Banks’ Credit
Bureau, Egyptian Commercial Bank, Egyptian Iron and Steel Company and
Abraj Misr International Company.
1030 Coffee Break and Networking
1050 MOBILITY ACROSS BRANCHES: NEPHOBIA - ANALYZE YOUR FEAR
OF CLOUDS
Omid Mahboubi
Co-Founder
Middle East North Africa Cloud Alliance
Omid focuses on Cloud and Big Data and is an expert on IT transformation,
frequently speaking at IT/Cloud events. He has been based out of Kuala
Lumpur in Malaysia for the last six years and has done research into Cloud
Adoption in Asia. Besides serving as senior advisor for a number of firms, he
was the Chief Evangelist at the Asia Cloud Computing Associations until
recently. Omid is also the CEO of ITS Silicon Solutions Sdn Bhd - an MSC
status cloud-based L&D provider in APAC and the co-founder of Middle East
North Africa Cloud Alliance
1130 MANAGING GAMIFICATION INITIATIVES AND EXPECTATION - CASE
STUDY
Michelle Katics
CEO
BankersLab
Michelle is the CEO of BankersLab, an innovative gamification provider for
the banking and financial industries. BankersLab is a market leader in
developing learning strategies to improve finances and customer relationships
and utilizes mechanics like simulating retail banking, using credit scores,
researching credit risk management, and optimizing delinquent collections.
BankersLab has helped banks and financial institutions train employees on
areas of credit, customer service, and risk management. With 20 years of
experience her specialties include Gamification, Serious Games, Blended
Learning, Credit Risk Scoring and Analytics for Consumer, Microfinance, and
SME lending; business usage of credit risk models and tools; Basel II Risk
Modelling; Mathematical and Statistical Analysis, planning and forecasting,
budget preparation and planning, proposal writing, multi year and complex
project planning and management, SAS, ModelBuilder, TRIAD, Strategyware,
Search/Scoreware, Probe, NBSM, Moody’s KMV Portfolio Manager.
.
1210 CUSTOMER ACQUISITON THROUGH SOCIAL MEDIA MARKETING
Pradeep Chopra
CEO
Digital Vidya, India
Pradeep is among the pioneers of Digital Marketing and has been part of the
Internet Industry since 1999. He is one of the most sought after experts in
Digital Marketing and has personally trained & advised CEOs across Asia
Pacific and Middle East. Pradeep was a co-founder of Whizlabs Software,
where he built a global brand (using Digital Marketing) for which Whizlabs
won the 'Most Innovative Indian IT Company' award from NASSCOM in 2004.
Since January 2010, over 1500 brands such as Nokia, Google, eBay,
Reliance, Star TV, Cisco, GE, MakeMyTrip, Naukri, Citibank,Toyota, Intel,
ITC, CNBC and CII have participated in more than 190 trainings by Digital
Vidya across Asia. He also sits on the advisory board of Social Media
Chambers Malaysia. Pradeep is a graduate of the prestigious Indian Institute
of Technology (IIT Delhi).
1250 Luncheon
1400 POST CONFERENCE CONCURRENT WORKSHOPS TRACKS
Track A
Gamification in Banking
David Wortley FRSA
CEO and Founder
Gamification and Enabling Technologies Strategic Solutions, United Kingdom
David Wortley is a UK based technologist and futurologist. He is an
internationally recognised expert on converging and emerging technologies
with a unique set of highly personal experiences and perspectives. He was
the Founding Director of the Serious Games Institute (SGI) at Coventry
University and was responsible for the development of the Institute as a glob-al
thought leader on the application of immersive technologies. His most
recent appointment is as Consulting Fellow at the Universiti Putra Malaysia
where he will be setting up a Global Centre of Excellence for Gamification and
Enabling Technologies. David is a respected and sought-after international
conference speaker and writer for global publications on Learning
Technologies, Defence and Health applications. He is the author of “Gadgets
to God.
Track B
Using Customer’s Observation in Developing New Product Ideas
Owen Hodda
Customer Experience Design Lead
National Australia Bank
His work at NAB focuses on integrating design practices into how the
organization solves customer and business problems. Using observational
research, design studio practices and exploratory prototyping, Owen delivers
new product and service concepts, unique customer understanding and
continuous customer experience improvements to the bank’s products and
services. He has extensive experience in customer research, insights
delivery, product development, concept prototyping and customer experience
design. In 2013, NAB launched its first ever “Smart Store”, with an interactive
format that blends iPads, touch screens and self-service ‘intelligent machines’
with ‘hip-to-hip’ conversations.
Track E
Strategic Branding and Retail Designs for Future Transformation
Keith Holmes
Regional Director - Asia
Allen International, Singapore
Keith has been assigned as Allen International’s regional director for Asia
since 2012 and brings considerable design experience to the role. Allen
international is a strategic retail design and branding consultancy
focused on financial services and have worked with more than 400 clients
around the world to create cost-efficient and innovative concepts based on
robust strategies which result in increased profitability for its clients. Keith is a
experienced architect with over 20 years of experience working in several
regions and design roles and brings a broad depth of specialized financial
industry knowledge. His team is responsible for many banking futuristic
designs from across the region.
1700 End of Day Two
OCTOBER 14, 2014