This document discusses balancing governance with engagement in SharePoint environments. It defines governance and engagement, exploring how the two concepts relate and providing guidance on establishing the right balance. Key points include establishing clear yet flexible policies, focusing on education over enforcement, identifying critical and best practice guidance, and measuring risk in a quantifiable way. The document advocates for minimal but sufficient governance that improves adoption and minimizes costs and conflicts.
Governance is a struggle that many organizations face. Getting the business to take ownership for the governance, figuring out what part of the governance is most needed, and figuring out how to get buy in are all common problems. In this session you'll get practical advice for how to move your governance forward - even if not everyone is bought in. Join us for a session about what you CAN do with governance - instead of what you can't.
Here there will be no fancy words (that aren't made fun of) and no complex mathematical models. In this session you'll learn to take the content types, site columns, and navigation options and assemble them into an information architecture that your organization can actually use. Learn how Managed Metadata Services can help you ensure consistency while location-based default metadata can help to drive metadata 'entry'. This session will be information architecture you can do.
Converting an eMail Culture into a SharePoint CultureRob Bogue
All of us use eMail -- but are we addicted to it? Take two simple tests to determine whether you are -- or are not addicted to email -- and whether your organization is. also learn how to get your organization to make the move to SharePoint.
You can download a newer version of this presentation now by visiting https://www.thorprojects.com/connect/gifts/presentations/converting-from-an-email-culture-to-a-sharepoint-culture.
How can you do knowledge management on the SharePoint platform. Some of Knowledge Management is technology -- and some of it is people and process. Learn how you meld them together to get better knowledge management in your organization.
Biwug 230217 choices_incollaboration - An LendersBIWUG
“Choices in collaboration: Microsoft Teams, Yammer, SharePoint & Office 365 Groups (services) One Size does not fit all, isn’t it?”
Microsoft recently added Microsoft Teams as the new chat-based workspace in Office 365. More and more workloads are connecting to Office 365 Groups, think of Yammer, Teamsites, Planner, Staffhub, … probably you are struggling with questions as: Should I share via Microsoft Yammer, Microsoft Office 365 Groups, Microsoft Teams or SharePoint or OneDrive? Should I do conversations in Groups, Teams or Yammer? Do we need to block Office 365 group creation? Is Office 365 groups a workload or a service? …
This session will give you some insights on the positioning of Microsoft of the different choices in collaboration.
Governance is a struggle that many organizations face. Getting the business to take ownership for the governance, figuring out what part of the governance is most needed, and figuring out how to get buy in are all common problems. In this session you'll get practical advice for how to move your governance forward - even if not everyone is bought in. Join us for a session about what you CAN do with governance - instead of what you can't.
Here there will be no fancy words (that aren't made fun of) and no complex mathematical models. In this session you'll learn to take the content types, site columns, and navigation options and assemble them into an information architecture that your organization can actually use. Learn how Managed Metadata Services can help you ensure consistency while location-based default metadata can help to drive metadata 'entry'. This session will be information architecture you can do.
Converting an eMail Culture into a SharePoint CultureRob Bogue
All of us use eMail -- but are we addicted to it? Take two simple tests to determine whether you are -- or are not addicted to email -- and whether your organization is. also learn how to get your organization to make the move to SharePoint.
You can download a newer version of this presentation now by visiting https://www.thorprojects.com/connect/gifts/presentations/converting-from-an-email-culture-to-a-sharepoint-culture.
How can you do knowledge management on the SharePoint platform. Some of Knowledge Management is technology -- and some of it is people and process. Learn how you meld them together to get better knowledge management in your organization.
Biwug 230217 choices_incollaboration - An LendersBIWUG
“Choices in collaboration: Microsoft Teams, Yammer, SharePoint & Office 365 Groups (services) One Size does not fit all, isn’t it?”
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This session will give you some insights on the positioning of Microsoft of the different choices in collaboration.
This is a discussion about knowledge management in both artifact and tacid approach and how SharePoint can be used to apply this. We will look at tools in sharepoint, how traditional approach and pervasive approach could be applied and lastly at clutural issues that needs to be overcome in moving to a more pervasive environment.
SharePoint Group Therapy Expanded Edition - SPEngage Phoenix 2017Jim Adcock
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This expanded edition of SharePoint Group Therapy incudes content from the SharePoint Governance 101 session to level-set conference attendees understanding of SharePoint Governance with new interactive exercises before deep-diving into their governance issues.
What does governance mean in SharePoint? How do you get to good governance? Do you really need governance? What happens if you don’t have governance, or do it poorly?
Bring your questions and Jim will bring his experience building SharePoint governance in multiple organizations. We’ll discuss governance basics and help get you going in the right direction.
Do your users complain about the usability of your SharePoint? Do you suffer from site proliferation? Rights management issues? Content inaccuracy and staleness? Can you easily tell who owns the content of a particular site or list? Is your SharePoint out of control? Then you might benefit from SharePoint Therapy. At the very least, this class will give you a free hour of therapy, giving you a chance to vent about your (SharePoint) problems in a roomful of sympathetic listeners.
The instructor will act as therapist and help move participants past their trauma and regain a sense of control through Governance.
Since the goal of therapy is to actually make things better, you should bring your questions and be prepared to share personal experiences regarding SharePoint governance (and its absence) and aligning your business objectives with SharePoint. We will discuss:
•What problems are you having in your environment?
•What fears do you have about implementing governance?
•What fears do you have about implementing SharePoint?
We’ll talk roles and responsibilities, stakeholder involvement, when to fit your organizational culture and when to change it using both carrots and sticks – training, enforcement & business alignment.
Business alignment can be seen as the marriage of IT and business objectives. Every marriage has its rocky moments, and sometimes a therapist is needed to resolve those issues. Perhaps your marriage could benefit from a little SharePoint Group Therapy?
10 steps to salvation: Creating digital governance that worksKate Thomas
For organisations to succeed in the digital age, they need to adopt new frameworks and ways of working. The key to doing this is to dust off and turn inside-out existing governance frameworks, reinvigorating them with more nimble ways of working. Governance is no longer a separate policy or individual decision maker. It is everyone working in digital. It is every digital touch point and policy. It is the digital strategy, the customer strategy, the media strategy, the KPI framework, analytics, and SEO.
Twenty-first century governance is the supportive mesh of digital success.
Presented 01 Oct 2014 at Confab Europe Barcelona
http://confabevents.com/events/europe/program/10-steps-to-salvation-creating-digital-governance-that-works
A presentation I did for Awareness Networks around what organizations need to consider for successful collaboration initiatives. Several concepts and models are included from by book, The Collaborative Organization (which talks about these concepts in far greater detail). Overall the presentation should help guide viewers on understanding where they are in the collaborative spectrum and what they need to do to move forward (based on the maturity model).
Many organizations have long term employees retiring and find themselves needing to be competitive to fill key roles. Schools are teaching new ways of working that include working as part of a team, and using Agile methods.
In this one hour webinar we will explore how hiring practices and working environments need to change in order to attract and retain top talent in today's competitive market.
The Freedom to Grow: How Standards in Communication Facilitate Our Industry, ...dclsocialmedia
Standards – either in the XML sense or simply communication best practices – help grow, accelerate and “professionalize” an industry. Where would construction be without material standards for width and strengths, or certification for specific skills? How could we have transportation without standards for traffic and processes? Standards are what help ad-hoc processes become enterprise-class, and allow them to scale beyond our expectations.
Technical communication is in an era of rapid, disruptive and revolutionary change. The true nature of the challenge is understood by a few, and pros and cons of potential solutions by even fewer. The future therefore will require that we work together to exchange knowledge as best we can to help each other hit the many moving targets. We must do this because our old techniques and processes just can’t keep up, and no organization has the time or funds to reinvent every solution on their own.
In “The Freedom to Grow,” Noz Urbina will explain how standards can help an organization with little funds tackle larger challenges, and larger organizations implement profound change with reduced risk. The alternative is potentially getting left behind as the industry and community rush forward.
Noz Urbina is an established content strategy thought leader, consultant and trainer specializing in cutting edge, multi-channel, business-driven content projects for marketing, business, technical and omnichannel communications. He is co-author of “Content Strategy: Connecting the dots between business brand and benefits”. Since 2000, he has provided customer experience focused services to Fortune 500 organizations and small-to-medium enterprises. Noz is the founder of Urbina Consulting, and since 2006 has been Events Chair and Content Director for Congility.com.
Presented at Midwest KM Symposium by Guillermo Galdamez (Senior Consultant at Enterprise Knowledge), the presentation, "What's in a name? Not your Org chart", explores taxonomy design best practices, and offers usable solutions to tagging and organizing knowledge assets without relying on an organigram.
De-Mystifying ROI Calculation for SharePointsarahhaase
ROI is a "fancy" acronym for Return on Investment. While ROI implies success, it usually involves mysterious mathematical formulas that many people can't see or understand. So how does an everyday SharePoint business owner tackle the ROI puzzle? Do you just "flip the switch" on your implementation and move on? Or are you so busy with post-launch support that you don't have time to circle back and quantify your results?
This session will help you demonstrate the business value for your SharePoint implementation. We'll examine common ROI calculation methodologies while providing strategies for identifying your ROI niche and quantifying the business value of your SharePoint implementation.
This is a discussion about knowledge management in both artifact and tacid approach and how SharePoint can be used to apply this. We will look at tools in sharepoint, how traditional approach and pervasive approach could be applied and lastly at clutural issues that needs to be overcome in moving to a more pervasive environment.
SharePoint Group Therapy Expanded Edition - SPEngage Phoenix 2017Jim Adcock
SharePoint Engage Phoenix 2017, March 14, 2017
This expanded edition of SharePoint Group Therapy incudes content from the SharePoint Governance 101 session to level-set conference attendees understanding of SharePoint Governance with new interactive exercises before deep-diving into their governance issues.
What does governance mean in SharePoint? How do you get to good governance? Do you really need governance? What happens if you don’t have governance, or do it poorly?
Bring your questions and Jim will bring his experience building SharePoint governance in multiple organizations. We’ll discuss governance basics and help get you going in the right direction.
Do your users complain about the usability of your SharePoint? Do you suffer from site proliferation? Rights management issues? Content inaccuracy and staleness? Can you easily tell who owns the content of a particular site or list? Is your SharePoint out of control? Then you might benefit from SharePoint Therapy. At the very least, this class will give you a free hour of therapy, giving you a chance to vent about your (SharePoint) problems in a roomful of sympathetic listeners.
The instructor will act as therapist and help move participants past their trauma and regain a sense of control through Governance.
Since the goal of therapy is to actually make things better, you should bring your questions and be prepared to share personal experiences regarding SharePoint governance (and its absence) and aligning your business objectives with SharePoint. We will discuss:
•What problems are you having in your environment?
•What fears do you have about implementing governance?
•What fears do you have about implementing SharePoint?
We’ll talk roles and responsibilities, stakeholder involvement, when to fit your organizational culture and when to change it using both carrots and sticks – training, enforcement & business alignment.
Business alignment can be seen as the marriage of IT and business objectives. Every marriage has its rocky moments, and sometimes a therapist is needed to resolve those issues. Perhaps your marriage could benefit from a little SharePoint Group Therapy?
10 steps to salvation: Creating digital governance that worksKate Thomas
For organisations to succeed in the digital age, they need to adopt new frameworks and ways of working. The key to doing this is to dust off and turn inside-out existing governance frameworks, reinvigorating them with more nimble ways of working. Governance is no longer a separate policy or individual decision maker. It is everyone working in digital. It is every digital touch point and policy. It is the digital strategy, the customer strategy, the media strategy, the KPI framework, analytics, and SEO.
Twenty-first century governance is the supportive mesh of digital success.
Presented 01 Oct 2014 at Confab Europe Barcelona
http://confabevents.com/events/europe/program/10-steps-to-salvation-creating-digital-governance-that-works
A presentation I did for Awareness Networks around what organizations need to consider for successful collaboration initiatives. Several concepts and models are included from by book, The Collaborative Organization (which talks about these concepts in far greater detail). Overall the presentation should help guide viewers on understanding where they are in the collaborative spectrum and what they need to do to move forward (based on the maturity model).
Many organizations have long term employees retiring and find themselves needing to be competitive to fill key roles. Schools are teaching new ways of working that include working as part of a team, and using Agile methods.
In this one hour webinar we will explore how hiring practices and working environments need to change in order to attract and retain top talent in today's competitive market.
The Freedom to Grow: How Standards in Communication Facilitate Our Industry, ...dclsocialmedia
Standards – either in the XML sense or simply communication best practices – help grow, accelerate and “professionalize” an industry. Where would construction be without material standards for width and strengths, or certification for specific skills? How could we have transportation without standards for traffic and processes? Standards are what help ad-hoc processes become enterprise-class, and allow them to scale beyond our expectations.
Technical communication is in an era of rapid, disruptive and revolutionary change. The true nature of the challenge is understood by a few, and pros and cons of potential solutions by even fewer. The future therefore will require that we work together to exchange knowledge as best we can to help each other hit the many moving targets. We must do this because our old techniques and processes just can’t keep up, and no organization has the time or funds to reinvent every solution on their own.
In “The Freedom to Grow,” Noz Urbina will explain how standards can help an organization with little funds tackle larger challenges, and larger organizations implement profound change with reduced risk. The alternative is potentially getting left behind as the industry and community rush forward.
Noz Urbina is an established content strategy thought leader, consultant and trainer specializing in cutting edge, multi-channel, business-driven content projects for marketing, business, technical and omnichannel communications. He is co-author of “Content Strategy: Connecting the dots between business brand and benefits”. Since 2000, he has provided customer experience focused services to Fortune 500 organizations and small-to-medium enterprises. Noz is the founder of Urbina Consulting, and since 2006 has been Events Chair and Content Director for Congility.com.
Presented at Midwest KM Symposium by Guillermo Galdamez (Senior Consultant at Enterprise Knowledge), the presentation, "What's in a name? Not your Org chart", explores taxonomy design best practices, and offers usable solutions to tagging and organizing knowledge assets without relying on an organigram.
De-Mystifying ROI Calculation for SharePointsarahhaase
ROI is a "fancy" acronym for Return on Investment. While ROI implies success, it usually involves mysterious mathematical formulas that many people can't see or understand. So how does an everyday SharePoint business owner tackle the ROI puzzle? Do you just "flip the switch" on your implementation and move on? Or are you so busy with post-launch support that you don't have time to circle back and quantify your results?
This session will help you demonstrate the business value for your SharePoint implementation. We'll examine common ROI calculation methodologies while providing strategies for identifying your ROI niche and quantifying the business value of your SharePoint implementation.
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This covers the typical lifecycle of a software start-up, fundamentals of Agile software development, and some do's and don't for how to build successful software companies.
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With the growing amount of content within an organization, it is becoming harder and harder to manage and collaborate around this content. Sharing of in-context Knowledge among people working on common projects or problems, is one of the greatest challenge for growing organizations. .
AxonShare is Collaborative Content Management solution that allows content-centric collaboration and helps organizations address the challenge of Knowledge Sharing. AxonShare, enables people in different departments and teams, within & outside the organization, to work collaboratively on projects, documents and other digital content leveraging 'collaborative workspaces' and 'enterprise2.0 collaboration' appllications. It is the only solution that combines collaboration, content management, and social networking which allows people to do in minutes what would otherwise take hours and days.
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1. Balancing Governance with
Engagement
Mary Leigh Mackie Robert Bogue
mlmackie@AvePoint.com Rob.Bogue@ThorProjects.com
2. Definitions of Governance
• “a method or system of
government or management”
(Dictionary.com)
• “Governance uses people,
process, technology, and policies
to define a service, resolve
ambiguity, and mitigate conflict
within an organization” – The
Burton Group
• “… focused on information
technology systems and their
performance and risk
management.” (Wikipedia.org)
3. Roots of Govern
• Latin gubernāre – to
steer (a ship)
• Greek kybernân – to
steer
4. Engagement
• Compass not a checklist
• Anchored by core
beliefs; directed by
principles;
unencumbered by
directives
• Thinking: Magis - always
something more,
something greater
5. Engagement and Governance
Ownership Repeatability
Flexibility Cost Control
Risk
Velocity
Management
Engagement Governance
6. Means to an End
• Your organization
doesn’t want
governance
• Your organization wants
something that it
believes governance will
bring
• Your first challenge is
making it clear what
that thing is (or things
are)
7. Process or Product
• Governance is about
the Journey – not
the Destination
• The journey creates
shared
understanding which
minimizes risk
8. Proactive vs. Reactive
• Proactive: Education
• Reactive: Review Boards
• Both are necessary, but
preference towards
proactive strategies to
improve adoption and
minimize conflict
9. Minimally Sufficient
• Just enough and no
more
• Minimize costs by
finding the lowest
intersection of
management and
operational costs
18. Site Collection Lifecycle Management
Birth Life Inactivity End-of-Life
Change of Lease expiry
business triggered
contact
Provisioned Request for Lock before Deleted from
deletion or delete or SharePoint
archive archive
Change of Site inactivity
Policy triggered
Change of Archived from
purpose SharePoint
19. Archival Stages
Archive
• Backup if appropriate
• Delete site
Obtain Archive • Notification owner and it
Permission admin
• Notify and obtain owner
Identify Archive permission to remove
Candidates • Notify IT admin of intent
• Limited/no site usage to remove
• Closed state (for example,
project completed)
• User Initiated
• Centralize view candidates
20. What is Service Management?
IT service management refers to the implementation
and management of quality IT services that meet the
needs of the business. IT service management is
performed by IT service providers through an
appropriate mix of people, process and information
technology.
― Wikipedia.org
Sound familiar?
21. Why Service Management?
Information
Infrastructure Operations
Architecture
Information Project
Leadership
Management Management
Continuous
Customization Adoption
Improvement
22. What is DocAve Software?
One Platform. One Install. All of your SharePoint Needs.
Business Users
Solutions Applications
Process
Organizations
DocAve Global Manager
23. End-to-End Policy Interface
Example Service Offering or SLA
Operations Gold Silver Bronze
Backup 1 hour 1 day 1 week
Storage Manager Tier 1 – SAN Tier 2 – NAS Tier 3 – Azure
Archiver 7 years 3 years 1 year
Auditor Full View + edits Views
SharePoint
SharePoint Designer Enabled Disabled Disabled
Content Database Isolated DB Shared Shared
Quota 100Gb 50Gb 10Gb
24. Service
Audience-targeted
Sales HR Litigation
Policies Silver Gold, Silver Gold
Security Sales Management Accounting Mgmt. Legal Team
AD Group, External Council
AD Group AD Group
Customizations Customer Site Employee Site Litigation Template
Template Template
Approval Process 2-stage 2-stage 3-stage
Business Contact Sales VP/Manager HR Director Chief Council
Classification Account Size Employee Court, Case
Department Number
25. Exponential Storage Trends
• Large
divergence of
active vs.
inactive
• More
content, same
service level
agreement (SLA)
• Larger
performance
Year 0…
Year 1…
Year 2…
Year3…
impact
• Higher cost of
storage!
Active Content Actual Content
26. Quantifying Risk
• Risk is quantifiable
• Manage the largest
risks – with the least
impact on
engagement
27. What is a Measurement?
• An approximation of a
value
• All measurements have
some (even small)
amount of error
• Measurements don’t
have to be precise to be
accurate or useful.
28. Measurement 101
• Accuracy – Proximity to
the true value
• Precision –Repeatability
of a measurement
• +/- is a measure of
precision
29. Everything is Measurable
• Nothing is
Immeasurable – the
question is whether it’s
worth the cost to
measure it
• Not all things that can
be measured should be
measured (Objections)
– Economic
– Usefulness
– Ethical
30. Fermi Estimate
• Break the problem down • # of Pianos tuned per
into a set of known or Tuner…
knowable quantities. – # of Hours/Piano = 2
• Consider the number of – # of hours worked/year =
piano tuners in Chicago 2,000
– # of Pianos tuned/year =
• Pianos that need tuned are: 1,000
– Population of Chicago ( 5
Million)
• # of Pianos Tuners in
– # of people per household (2)
Chicago = ~125
– Percentage with Pianos (5%)
– Average times per year a
piano is tuned (1)
– Pianos tuned / year = 125,000
31. The Drake Equation
• The number of detectable • Formula:
extraterrestrial civilizations – Average rate of star formation
in the milky way. in the galaxy
• Leads to widely varying – Fraction of stars with planets
answers based on the – Average number of planets
that can support life
values
– Fraction that do develop life
used, however, demonstrat
– Fraction that develop
es Fermi approach of intelligent life
breaking down the problem – Fraction of intelligent life that
emit detectable signals
– Length of time detectable
signals are emitted
32. Nine Keys to SharePoint Success
• Activities Missed
– Shared Vision
– Business Connection
– Planning Measurements
– Evangelization
• Culture Change
– Honest Evaluation
– Reframing Relationships
– Platitudes
• Simple Things
– Right Defaults
– Imperfect Solutions
33. The SharePoint Shepherd’s Guide
for End Users: 2010
• Content
– Background Information
– Decision Trees
– 181 Tasks
• Available Forms
– Book (available where
books are sold)
– Corporate Licenses
available for deployment
to your intranet.
Reactive is seen as HAVE to haveProactive as seen as NICE to haveThis is BACKWARDS
Article: The Value of Imperfect SharePoint DevelopmentAgile Development views on Documentation
-Tend to treat every “thing” in a governance plan with equal footing.
Development (Disposal) best practicesSecurity risks (confidential data. Personal information)Litigation risks (document retention)
Involve a SharePoint Architect (to support new projects)Plan for maintenance
One of the largest concerns with content in SharePoint is accountability, with Governance Automation we have come up with a solution.[CLICK]When a site collection, or site, is provisioned via a service request we have a concept of a site lease that is attached based on the policy of the site selected. The lease for a Gold policy may be 2 years, whereas a lease for a Bronze non-business critical site may be 6 months.[CLICK]On the expiration of the lease, the accountable business contact will be notified and asked to either renew the lease or choose to delete or archive the site.[CLICK]We know that users often make the wrong decision, so rather than deleting or archiving immediately…we look the site for a set period of time, based on policy and then act on it after that period.[CLICK]We all know that some business contacts will just keep clicking renew the lease. If you have a chargeback model in place, this will have an associated cost.If you do not have a chargeback model, we can also check activity on the site. If the site has not been accessed for 6 months, again policy driven, we will notify the accountable business contact and make them decide to either keep the site, archive it or delete it.[CLICK]During the lifecycle of a site, often the accountability gets transferred. So Governance Automation has the ability to change this.[CLICK]We also know that business criticality of content changes over its lifecycle too and the policy can be changed from Gold to Bronze to both save the business unit being charged for the service money and also I.T. in the management and operation costs involved.[CLICK]This can also be the case for the classification of the site too. Maybe it was originally classified as a Project site collection in the Medium size group, but now has become a Enterprise size group classification.[CLICK]We also know that some users are proactive and give the ability to request a site be deleted or archived based on policy.
Upfront offerings. Imagine subscribing to your phone bill. You don’t sign up if you don’t know what you’re getting. With Service management, we have an opportunity to clearly communicate what IT is planning to deliver to the business. These are various policy categories that service management often accounts for. AtAvePoint, we have spoken to our existing customer base and looked at the SharePoint Governance plans that have been put in place. A key driver for defining policies is to set the expectations between I.T. and the business on how SharePoint will be run as a Service to the organization.We typically see that the policies within these plans fall into these 9 policy categories. Most organizations Governance plans will always have policies focused on Infrastructure and Operations as these are close to I.T. teams needs and costs. These will include service level agreements, storage costs and disaster recovery policies.[CLICK]Another focus area will be around Information Architecture due to the concerns within the business on accountability, restrictions and discoverability.[CLICK]Information Management is often neglected due to the Information Managers not involved in defining the policies and is often reactive due to organizational records management policies around disposition and legal holds.[CLICK]SharePoint is a series of ongoing projects with an organization as new initiatives get introduced into service such as Intranets, Extranets or Collaboration services. Each of these requires project management and policies should be put in place defining how these initiatives are conducted to set expectations. Each project will involve following policies around communication plans, release coordination and business prioritization.[CLICK]Many organizations understand the organic growth of SharePoint and will encourage leadership to be present from day one. This will include the forming of a Governance Board along with ensuring that there be policies that align the SharePoint Governance plan with the IT Governance Plan and Corporate Governance Plan strategic objectives, values and vision for the organization.[CLICK]To many, SharePoint is a platform that can be customized to the organizations needs. It is important that policies be put in place to set the expectation on the level of customization allowed within each workload of SharePoint.[CLICK]Adoption is a key factor that should be measured to enforce the return on investment of SharePoint as a Service back to the organization and policies are typically put in place to define how adoption will be measured and ensure that this be taken into account by all workloads within SharePoint.[CLICK]Continuous improvement is critical to the success of system that is formed within an organization. Having measurable outcomes that can be revisited at certain checkpoints throughout the year ensure that all policies are revisited and tweaked to improve the system for the future.
Organic approach to growth with SharePoint , goal has been to eliminate gaps between vendors, products, and solutions for customers.
These are typical examples of policies that are offered to divisions of the organization based on business criticality. Gold being the most expensive cost to a division from a internal billing perspective and Bronze being the cheapest.We also found customers had different perspectives on various other configurable features at the site collection level.For instance, whether SharePoint Designer was enabled for business users within the site.Or, whether the site collection was stored on an isolated database on a high performance SQL instance, compared to a shared instance in cheaper policies.Storage quotas and customizations options were also very common requirements from our customers that can be configured within policies.
Each service request type can have instances created to target divisions of an organization.The examples shown here show what policies are available for different divisions. For instance, the HR business users can chose between Gold and Silver, whereas Sales are locked onto the Silver policy and Projects the Gold policy.Each service request type instance has the ability for administrators to configure who has security to request these services along with assigning a business owner to the instance itsself, typically someone on the governance committee.Each instance can also have its own available Site Templates and a pre-defined workflow that parameters for approvers can be configured.A large issue in organizations is allocating Site Collection Owner rights to business owners of the content to deliniate ownership for reporting. The problem here is these businses owners, most without training, immediately have ‘god mode’ to the content. Our product introduces the ability to store Primary and Secondary Site contacts which achieve the business outcome without releasing the keys to the kingdom.Additional metadata can also be associated with site collections to enable the governance committee to report on site collections through multiple dimensions, for example, business department, customer type or location.
Time: 1.5 minutesDouglas Hubbard, “How to Measure Anything”Precise – defined or strictly stated, defined, or fixed; being exactly that and neither more nor lessAccurate – true, unerring
Time: 31 minutes
Time: 3 minutesStory: Miners Canary / Poisonous GasEratosthenes (ca. 276-194 B.C.)Syene – Deep well; Alexandria cast Shadows; 1/50th of a circle thus Syene to Alexandria must be 1/50th of a circle; 500 miles1,700 years to Columbus