SlideShare a Scribd company logo
#B2BMX
Connecting the Conversations
From Curiosity to Close
#B2BMX
The Bad Old Days…
#B2BMX
How do you make Un-marketing work
for your business?
How we did it.
#B2BMX
1. It’s Not Marketing. It’s Public Service
2. Provide expertise. Trust the customer.
3. Don’t block people from getting the information they need now.
4. Connect it all the way to the sale.
Rules of Un-Marketing
#B2BMX
The Un-Marketing Program- Find the Value
OfferingOfferingOfferingOffering
Direct Expertise
Other Expertise
Shared Expertise
The thing People
Pay you for.
Your Expertise
Surrounding that Offer
Other Expertise Your
Organization Has.
Classic Definition
Of Value
New Definition of
Value
Expertise You Build
in Collaboration with
Others.
#B2BMX
How it Translates to Reality
OfferingOfferingOffering
Direct Expertise
Other Expertise
Shared Expertise
Software
Scanning
How to Write
Secure Software
How to do DevOps
How Are We All Transforming
Software Development?
#B2BMX
Leveraged Through a Campaign Model
Expand Customers
Increase percent of customers buying 2+ products
Promote Portfolio & Compete Aggressively
Exceed product revenue goals across portfolio
Accelerate Veracode’s Move to Dev Use Case
Increase “Dev Use Case” driven opportunities
Increase App Sec Market Share
Increase opportunities in our core audience
Lead the Transformation of App Sec
Position as leading the enablement of DevSecOps
Veracode Brand
Security
Audience
Development
Audience
Products/Competitive
Customers/Cross-Sell
#B2BMX
Key to Success:
Collaborate Like a Developer
The Marketing DevOps Process
Architecture
Campaigns
Development
Content
Operations
PR
Social Media
Demand Generation
Nurture
BDR follow up
Community/customer programs
Regional Marketing/ABM
Marketing Operations
#B2BMX
Building the Category
Content Themes (for PR and Demand)
Content Campaign Themes
Security
AppSec Journey
AppSec Best Practices
Third-Party Security
Systemic Risk
Developer
DevSecOps is the Future
Changing Role of Development
Brand: Lead the Transformation
Systemic Risk
Skills Gap
Digital Economy
Customer
Systematic Approach
Working across the organization
Product/Competitive
Product capabilities and
enhancements
Theme
Story
Message Message
Story
Message Message
Story
Message
#B2BMX
Sample Content Map
Enlighten
5 Ways to Develop Secure Code 5 Ways to Develop Secure Code
Convert
(Ungated)
Education Gap Report
(secure development and cyber security)
(Digital economy/closing gap)
Education for Changing World podcast series
(Digital economy/closing gap)
Attract/Engage
(Ungated)
Contributed article:
why we need
secure dev
education
Social media
images/stats from
report
Video: Skills I Look
for in a developer
Infographic: from
report
Blog post: how the
world is changing
Infographic:
developer of the
future
Blog post: why
security matters for
Computer science
Blog post: the line
between a hacker
and a programmer
Awareness level content
Shareable
Drives to gated content
Gated content
Drives Demand
Exclusive content
Used by BDRs and ISRs as follow
up content to those
downloading Convert content
Used at events as handouts
#B2BMX
Content Examples
Interactive Webpage
Topic Videos
#B2BMX
Content Examples
#B2BMX
Example:
SoSS Results
4,000 Inquires
1,000
opportunities
($5.2M)
229 closed
won ($900K)
81 Piece of Press
Coverage
Meetings with Federal Agencies
and members of Congress
#B2BMX
Website Traffic and Interactions-
Consumption is King
User Sessions 8.3% Increase YoY
• 2016 Sessions: 1,816,288 (151,357/Month)
• 2017 Sessions: 1,957,246 (163,103/Month)
User interactions 47% Increase YoY
• 2016 Goal Conversion: 1.58%
• 2017 Goal Conversion: 2.17%
#B2BMX
§
Content Flow Example
The Old Funnel
#B2BMX
The New Funnel
#B2BMX
Completing the Cycle
Attract/Engage
Convert
Enlighten
(Ungated)
Empower
Community, Dialogue, Platform
#B2BMX
Selling Past the Close- It’s a Good Thing
#B2BMX
#B2BMX
Lead the Transformation Campaign - Dashboard
#B2BMX
Share of Voice with Volume View
#B2BMX
Accelerate Move to Dev Use Case Campaign -
Dashboard
#B2BMX
Networking Break

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Balancing Community, Conversation & Conversion

  • 3. #B2BMX How do you make Un-marketing work for your business? How we did it.
  • 4. #B2BMX 1. It’s Not Marketing. It’s Public Service 2. Provide expertise. Trust the customer. 3. Don’t block people from getting the information they need now. 4. Connect it all the way to the sale. Rules of Un-Marketing
  • 5. #B2BMX The Un-Marketing Program- Find the Value OfferingOfferingOfferingOffering Direct Expertise Other Expertise Shared Expertise The thing People Pay you for. Your Expertise Surrounding that Offer Other Expertise Your Organization Has. Classic Definition Of Value New Definition of Value Expertise You Build in Collaboration with Others.
  • 6. #B2BMX How it Translates to Reality OfferingOfferingOffering Direct Expertise Other Expertise Shared Expertise Software Scanning How to Write Secure Software How to do DevOps How Are We All Transforming Software Development?
  • 7. #B2BMX Leveraged Through a Campaign Model Expand Customers Increase percent of customers buying 2+ products Promote Portfolio & Compete Aggressively Exceed product revenue goals across portfolio Accelerate Veracode’s Move to Dev Use Case Increase “Dev Use Case” driven opportunities Increase App Sec Market Share Increase opportunities in our core audience Lead the Transformation of App Sec Position as leading the enablement of DevSecOps Veracode Brand Security Audience Development Audience Products/Competitive Customers/Cross-Sell
  • 8. #B2BMX Key to Success: Collaborate Like a Developer The Marketing DevOps Process Architecture Campaigns Development Content Operations PR Social Media Demand Generation Nurture BDR follow up Community/customer programs Regional Marketing/ABM Marketing Operations
  • 9. #B2BMX Building the Category Content Themes (for PR and Demand) Content Campaign Themes Security AppSec Journey AppSec Best Practices Third-Party Security Systemic Risk Developer DevSecOps is the Future Changing Role of Development Brand: Lead the Transformation Systemic Risk Skills Gap Digital Economy Customer Systematic Approach Working across the organization Product/Competitive Product capabilities and enhancements Theme Story Message Message Story Message Message Story Message
  • 10. #B2BMX Sample Content Map Enlighten 5 Ways to Develop Secure Code 5 Ways to Develop Secure Code Convert (Ungated) Education Gap Report (secure development and cyber security) (Digital economy/closing gap) Education for Changing World podcast series (Digital economy/closing gap) Attract/Engage (Ungated) Contributed article: why we need secure dev education Social media images/stats from report Video: Skills I Look for in a developer Infographic: from report Blog post: how the world is changing Infographic: developer of the future Blog post: why security matters for Computer science Blog post: the line between a hacker and a programmer Awareness level content Shareable Drives to gated content Gated content Drives Demand Exclusive content Used by BDRs and ISRs as follow up content to those downloading Convert content Used at events as handouts
  • 13. #B2BMX Example: SoSS Results 4,000 Inquires 1,000 opportunities ($5.2M) 229 closed won ($900K) 81 Piece of Press Coverage Meetings with Federal Agencies and members of Congress
  • 14. #B2BMX Website Traffic and Interactions- Consumption is King User Sessions 8.3% Increase YoY • 2016 Sessions: 1,816,288 (151,357/Month) • 2017 Sessions: 1,957,246 (163,103/Month) User interactions 47% Increase YoY • 2016 Goal Conversion: 1.58% • 2017 Goal Conversion: 2.17%
  • 19. #B2BMX Selling Past the Close- It’s a Good Thing
  • 21. #B2BMX Lead the Transformation Campaign - Dashboard
  • 22. #B2BMX Share of Voice with Volume View
  • 23. #B2BMX Accelerate Move to Dev Use Case Campaign - Dashboard