This document provides an overview of a business area architecture report for BDPA. It outlines BDPA's business strategy, new principles, and future state business processes across five business areas: business management, membership management, finance, member services, and strategic planning. For each business area, the report will decompose the processes into segments, sub-segments, steps, tasks and activities to define the end-to-end processes and identify technical, information and resource requirements.
This document discusses enterprise architecture maturity levels from 1 to 5. Level 1 involves a lack of IT investment management and control. Level 2 focuses on finding practical IT management solutions through pilot projects. Level 3 involves deploying formal EA improvement programs incrementally across the enterprise. Level 4 standardizes EA enterprise-wide. Level 5 involves continuous improvement of EA processes across the entire enterprise through formal organization and incentive programs.
Isbn 978 1-4665-6631-69 781466 56631690000 businesssuser337fce
This document provides an overview of the third edition of "The Complete Project Management Office Handbook". It discusses how the book extends concepts of modern project management into project management oversight, control, and support. It explains how the project management office (PMO) can be used as a business integrator to influence project outcomes. The book helps readers determine if a PMO is right for their organization and identifies different levels of PMO competency and development. It provides guidance on setting up and operating a PMO, including checklists and processes.
All About Business Analyst Becoming a successful BAZaranTech LLC
We are the leaders in providing Role-Specific training and e-learning solutions for individuals and corporations. Our curriculums are based on real-time job functions as opposed to being product-based.specialized and innovative global expert IT Training and Consulting services
This document discusses creating a charter for a Project Management Office (PMO). It begins by explaining what a PMO is and what functions it can perform. It emphasizes that a PMO charter is needed to define the purpose and functions of the PMO for the specific organization. The document then provides guidance on developing a PMO charter, including gathering information on the mission, objectives, functions, critical success factors, metrics, staffing structure, and budget. It recommends using a template to help capture all the necessary information to define the PMO for the organization.
IFMA World Workplace Proceedings Paper - Strategic Facility PlanningBob Sawhill, CFM
Bob\'s whitepaper (IFMA World Workplace proceedings paper) that was published in conjunction with his World Workplace educational session: "Strategic Facility Planning; Get out of the weeds and align your workplace with your business\' needs".
The Value of Implementing an Occupancy Planning Tool at BMO | A Case StudyIan Morley
This case study was originally co presented at Worktech Toronto 2015. It details the critical ways Serraview's occupancy planning tool helped BMO overcome common challenges like no buy-in about occupancy planning, a lack of transparency about vacancy and manual collection of data.
Together they were able to improve clarity about occupancy and today BMO is better able to make decisions about reducing CRE costs.
View this presentation to see how one year in, BMO is avoiding adding unnecessary footprint and cost with Serraview's occupancy planning tool.
The Project Management Process - Week 11 Contemporary IssuesCraig Brown
The document discusses current and future trends in project management. It covers topics like globalization, innovation, knowledge management, and shortened product life cycles as current trends. Future trends discussed include increased project scope, system integration, and a more disciplined approach. It also outlines principles for organizing projects, such as learning culture, process-centered approaches, use of communities and virtual teams, self-organizing structures, and distributed organizations. Challenges in project management include improving executive understanding of IT and increasing business knowledge among IT professionals. Career paths in project management are also briefly discussed.
This document provides a four-step process for creating a business plan and roadmap for transforming a contact center to an IP/SIP environment. The four steps are: 1) Assess the current state of people, processes and technology; 2) Determine the ideal future state based on business strategies; 3) Analyze gaps between the current and ideal states; 4) Build a transformation roadmap that provides a phased plan and measurable goals to move from the current to ideal state. Developing an ROI-based business case is also important to obtain approval and funding for the transformation project.
This document discusses enterprise architecture maturity levels from 1 to 5. Level 1 involves a lack of IT investment management and control. Level 2 focuses on finding practical IT management solutions through pilot projects. Level 3 involves deploying formal EA improvement programs incrementally across the enterprise. Level 4 standardizes EA enterprise-wide. Level 5 involves continuous improvement of EA processes across the entire enterprise through formal organization and incentive programs.
Isbn 978 1-4665-6631-69 781466 56631690000 businesssuser337fce
This document provides an overview of the third edition of "The Complete Project Management Office Handbook". It discusses how the book extends concepts of modern project management into project management oversight, control, and support. It explains how the project management office (PMO) can be used as a business integrator to influence project outcomes. The book helps readers determine if a PMO is right for their organization and identifies different levels of PMO competency and development. It provides guidance on setting up and operating a PMO, including checklists and processes.
All About Business Analyst Becoming a successful BAZaranTech LLC
We are the leaders in providing Role-Specific training and e-learning solutions for individuals and corporations. Our curriculums are based on real-time job functions as opposed to being product-based.specialized and innovative global expert IT Training and Consulting services
This document discusses creating a charter for a Project Management Office (PMO). It begins by explaining what a PMO is and what functions it can perform. It emphasizes that a PMO charter is needed to define the purpose and functions of the PMO for the specific organization. The document then provides guidance on developing a PMO charter, including gathering information on the mission, objectives, functions, critical success factors, metrics, staffing structure, and budget. It recommends using a template to help capture all the necessary information to define the PMO for the organization.
IFMA World Workplace Proceedings Paper - Strategic Facility PlanningBob Sawhill, CFM
Bob\'s whitepaper (IFMA World Workplace proceedings paper) that was published in conjunction with his World Workplace educational session: "Strategic Facility Planning; Get out of the weeds and align your workplace with your business\' needs".
The Value of Implementing an Occupancy Planning Tool at BMO | A Case StudyIan Morley
This case study was originally co presented at Worktech Toronto 2015. It details the critical ways Serraview's occupancy planning tool helped BMO overcome common challenges like no buy-in about occupancy planning, a lack of transparency about vacancy and manual collection of data.
Together they were able to improve clarity about occupancy and today BMO is better able to make decisions about reducing CRE costs.
View this presentation to see how one year in, BMO is avoiding adding unnecessary footprint and cost with Serraview's occupancy planning tool.
The Project Management Process - Week 11 Contemporary IssuesCraig Brown
The document discusses current and future trends in project management. It covers topics like globalization, innovation, knowledge management, and shortened product life cycles as current trends. Future trends discussed include increased project scope, system integration, and a more disciplined approach. It also outlines principles for organizing projects, such as learning culture, process-centered approaches, use of communities and virtual teams, self-organizing structures, and distributed organizations. Challenges in project management include improving executive understanding of IT and increasing business knowledge among IT professionals. Career paths in project management are also briefly discussed.
This document provides a four-step process for creating a business plan and roadmap for transforming a contact center to an IP/SIP environment. The four steps are: 1) Assess the current state of people, processes and technology; 2) Determine the ideal future state based on business strategies; 3) Analyze gaps between the current and ideal states; 4) Build a transformation roadmap that provides a phased plan and measurable goals to move from the current to ideal state. Developing an ROI-based business case is also important to obtain approval and funding for the transformation project.
The document discusses the disturbing reality of today's project management offices (PMOs). It notes that 50% of PMOs close within 3 years, and over 50% of PMO implementations fail. Additionally, only a third of projects meet their goals. The document advocates for PPM software to help PMOs bridge the gap with the business and improve their strategy, governance, and project execution. It highlights characteristics of best-in-class PMOs and argues that a comprehensive cloud-based solution can offer both top-down strategy and bottom-up project execution.
The Business of IT - Managing Performance by Setting StrategyPaul Wohlleben
The above article was published in the September 2004 edition of FEDTECH Magazine. It provides my thoughts on the use of strategy to establish performance goals and measures that are aligned to mission. The article is one in the series I write entitled "The Business of IT."
This webinar discusses the project management office (PMO) as a business solution. It provides an overview of the PMO's roles in providing oversight, control and support of projects. The webinar describes common PMO functions including practice management, infrastructure management, resource integration, technical support, and business alignment. It also discusses stages of PMO development and considerations for PMO implementation.
In this presentation you will discover how the PMO is vital to delivering real business results to companies that are seeking to maximized return on their investments and accelerate performance.
A project management office (PMO) charter to document scope, decision rights, and executive sponsorship. Get the template @ http://www.demandmetric.com/content/pmo-charter-template
It is a case study on the NIBCO where they have followed a big bang approach for the technology transfer through out their organisation. It includes the disadvantages and some suggestions and opnions on the theory
Introduction to project, program & portfolio managementray_davis
This document provides an introduction and overview of project, program, and portfolio management. It defines key terms like project, operations, and project management. It explains the differences between operations and projects. It also outlines the five process groups of project management: initiation, planning, execution, monitoring and control, and closing. Finally, it discusses the roles of project, program, and portfolio management at a high level.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help alleviate symptoms of mental illness and boost overall mental well-being.
Texas public schools educate 5 million students. That’s 5 million reasons we need strong Texas public schools. Raise Your Hand Texas believes our public schools remain the best tool we have as a state to create the most opportunity for the most people. Raise Your Hand Texas is working to make the changes through the Texas legislature to strengthen our public schools.
The document provides a 5 step guide to enhance your senses through unconventional and potentially dangerous methods. Step 1 suggests smelling coffee beans in your nose, but warns of suffocation. Step 2 recommends pulling on your ear cartilage to hear new sounds, but may cause ear issues. Step 3 is placing something sweet or salty in your mouth to explode your tastebuds, but risks inflamed tastebuds and nausea. Step 4 involves wearing contacts incorrectly to enhance vision, but could lead to bloodshot dry eyes. Step 5 tells the reader to go outside naked to feel everything on their skin directly, but warns they may receive stares for such an unacceptable lifestyle.
This document provides an overview of the typical contents and process for developing a business case. It discusses 8 phases for developing a business case including assessing needs, defining the business opportunity, investigating alternatives, evaluating alternatives, defining the project, preparing the report, and reviewing/presenting the business case. The summary highlights key topics like the executive summary, business opportunity, alternatives, benefits, costs, and financial analysis.
Business Area Architecture (BAA) is a formal process to address a specific area of business interest and produce an architecture to guide further development and implementation in all of the domains of change: business process, organization, location, application, data, and technology. A business area is a subset of the enterprise singled out for development activity. The scope of BAA is generally a business area, although it could be performed for a group of business areas ... as is the case for BDPA’s BAA.
BAA can be the Starting Point for a new Project or can follow an Enterprise Transformation Project (ETP). Since this BAA follows an ETP project, it uses and builds upon many of the work products created in ETP. Many of the steps in the BAA project have been completed within the ETP phase. The pertinent work products are carried over to this project. BDPA’s ETP proposes 5 business areas through which the business of BDPA will be conducted:
1. Business Management
2. Membership Management
3. Finance
4. Member Services
5. Strategy & Planning
Are project tracking tools helping or complicating Continuous Improvement Pro...Kubilay Balci
Are project tracking tools helping or complicating Continuous Improvement Projects? presented by Kubilay Balci at 8. Project Management Symposium in Vienna June 7th, 2017.
click here for narratives:
https://www.linkedin.com/pulse/project-tracking-tools-helping-complicating-continuous-kubilay-balci
What is the Business Context? What Applications are required to support the business? What Technology infrastructure is required to support the applications? What Organization structure and skills are required to implement the technology and applications? What funding and Governance are necessary to support the transformation?
What does “Business Architecture” mean? How do we create a Business Architecture? And critically how do we practically apply it to help inform strategic decisions and investments?
This talk will demonstrate the key points in creating a Business Architecture, the major artefacts and how to apply them.
Introduction : What is a Business architecture & why do we need one?
The Strategic Context: capturing and articulating business motivation
The value system and the business value chain
The Business Capability view
What is a Business Capability?: How do we describe a Capability?
Identifying strategically important Capabilities
Measuring Capability maturity and gaps
Views and viewpoints:
Business & Technology Pain points
Programme overlay: Are we investing in the right capabilities & applications to address them?
Architecture interconnects: Business Architecture, Enterprise Architecture and the Strategic Roadmap
Creating traceability from IT decisions to business goals
Throughout a Case Study from Financial Services will be used to illustrate the approach
Unlocking Patterns of EA Program Failure: Lessons learned about the barriers ...Basuki Rahmad
Barriers are core components of a problem that, if altered, could allow for true organization change using EA. Barriers are not underlying causes that merely describe a situation. Instead, they are actionable, and specific to the problem.
Based on our observation, the barriers can be found at the phase of EA planning or execution.
The document provides a curriculum vitae for Frederick Breytenbach, including his contact details, career history, and education. Some key details:
- He has over 13 years of experience as an ICT project manager, having managed projects across several companies in various sectors.
- His most recent roles were as a project manager at ABSA/Barclays Capital and Sasol Shared Services, where he managed multiple projects with budgets in the millions.
- He has a Bachelor's degree in Commerce from the University of Potchefstroom and a diploma in Sales & Marketing Management from Damelin.
- He has taken several training courses focused on project management, risk management, and enterprise architecture methodologies.
The document discusses the disturbing reality of today's project management offices (PMOs). It notes that 50% of PMOs close within 3 years, and over 50% of PMO implementations fail. Additionally, only a third of projects meet their goals. The document advocates for PPM software to help PMOs bridge the gap with the business and improve their strategy, governance, and project execution. It highlights characteristics of best-in-class PMOs and argues that a comprehensive cloud-based solution can offer both top-down strategy and bottom-up project execution.
The Business of IT - Managing Performance by Setting StrategyPaul Wohlleben
The above article was published in the September 2004 edition of FEDTECH Magazine. It provides my thoughts on the use of strategy to establish performance goals and measures that are aligned to mission. The article is one in the series I write entitled "The Business of IT."
This webinar discusses the project management office (PMO) as a business solution. It provides an overview of the PMO's roles in providing oversight, control and support of projects. The webinar describes common PMO functions including practice management, infrastructure management, resource integration, technical support, and business alignment. It also discusses stages of PMO development and considerations for PMO implementation.
In this presentation you will discover how the PMO is vital to delivering real business results to companies that are seeking to maximized return on their investments and accelerate performance.
A project management office (PMO) charter to document scope, decision rights, and executive sponsorship. Get the template @ http://www.demandmetric.com/content/pmo-charter-template
It is a case study on the NIBCO where they have followed a big bang approach for the technology transfer through out their organisation. It includes the disadvantages and some suggestions and opnions on the theory
Introduction to project, program & portfolio managementray_davis
This document provides an introduction and overview of project, program, and portfolio management. It defines key terms like project, operations, and project management. It explains the differences between operations and projects. It also outlines the five process groups of project management: initiation, planning, execution, monitoring and control, and closing. Finally, it discusses the roles of project, program, and portfolio management at a high level.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help alleviate symptoms of mental illness and boost overall mental well-being.
Texas public schools educate 5 million students. That’s 5 million reasons we need strong Texas public schools. Raise Your Hand Texas believes our public schools remain the best tool we have as a state to create the most opportunity for the most people. Raise Your Hand Texas is working to make the changes through the Texas legislature to strengthen our public schools.
The document provides a 5 step guide to enhance your senses through unconventional and potentially dangerous methods. Step 1 suggests smelling coffee beans in your nose, but warns of suffocation. Step 2 recommends pulling on your ear cartilage to hear new sounds, but may cause ear issues. Step 3 is placing something sweet or salty in your mouth to explode your tastebuds, but risks inflamed tastebuds and nausea. Step 4 involves wearing contacts incorrectly to enhance vision, but could lead to bloodshot dry eyes. Step 5 tells the reader to go outside naked to feel everything on their skin directly, but warns they may receive stares for such an unacceptable lifestyle.
This document provides an overview of the typical contents and process for developing a business case. It discusses 8 phases for developing a business case including assessing needs, defining the business opportunity, investigating alternatives, evaluating alternatives, defining the project, preparing the report, and reviewing/presenting the business case. The summary highlights key topics like the executive summary, business opportunity, alternatives, benefits, costs, and financial analysis.
Business Area Architecture (BAA) is a formal process to address a specific area of business interest and produce an architecture to guide further development and implementation in all of the domains of change: business process, organization, location, application, data, and technology. A business area is a subset of the enterprise singled out for development activity. The scope of BAA is generally a business area, although it could be performed for a group of business areas ... as is the case for BDPA’s BAA.
BAA can be the Starting Point for a new Project or can follow an Enterprise Transformation Project (ETP). Since this BAA follows an ETP project, it uses and builds upon many of the work products created in ETP. Many of the steps in the BAA project have been completed within the ETP phase. The pertinent work products are carried over to this project. BDPA’s ETP proposes 5 business areas through which the business of BDPA will be conducted:
1. Business Management
2. Membership Management
3. Finance
4. Member Services
5. Strategy & Planning
Are project tracking tools helping or complicating Continuous Improvement Pro...Kubilay Balci
Are project tracking tools helping or complicating Continuous Improvement Projects? presented by Kubilay Balci at 8. Project Management Symposium in Vienna June 7th, 2017.
click here for narratives:
https://www.linkedin.com/pulse/project-tracking-tools-helping-complicating-continuous-kubilay-balci
What is the Business Context? What Applications are required to support the business? What Technology infrastructure is required to support the applications? What Organization structure and skills are required to implement the technology and applications? What funding and Governance are necessary to support the transformation?
What does “Business Architecture” mean? How do we create a Business Architecture? And critically how do we practically apply it to help inform strategic decisions and investments?
This talk will demonstrate the key points in creating a Business Architecture, the major artefacts and how to apply them.
Introduction : What is a Business architecture & why do we need one?
The Strategic Context: capturing and articulating business motivation
The value system and the business value chain
The Business Capability view
What is a Business Capability?: How do we describe a Capability?
Identifying strategically important Capabilities
Measuring Capability maturity and gaps
Views and viewpoints:
Business & Technology Pain points
Programme overlay: Are we investing in the right capabilities & applications to address them?
Architecture interconnects: Business Architecture, Enterprise Architecture and the Strategic Roadmap
Creating traceability from IT decisions to business goals
Throughout a Case Study from Financial Services will be used to illustrate the approach
Unlocking Patterns of EA Program Failure: Lessons learned about the barriers ...Basuki Rahmad
Barriers are core components of a problem that, if altered, could allow for true organization change using EA. Barriers are not underlying causes that merely describe a situation. Instead, they are actionable, and specific to the problem.
Based on our observation, the barriers can be found at the phase of EA planning or execution.
The document provides a curriculum vitae for Frederick Breytenbach, including his contact details, career history, and education. Some key details:
- He has over 13 years of experience as an ICT project manager, having managed projects across several companies in various sectors.
- His most recent roles were as a project manager at ABSA/Barclays Capital and Sasol Shared Services, where he managed multiple projects with budgets in the millions.
- He has a Bachelor's degree in Commerce from the University of Potchefstroom and a diploma in Sales & Marketing Management from Damelin.
- He has taken several training courses focused on project management, risk management, and enterprise architecture methodologies.
The Present - the History of Business IntelligencePhocas Software
Learn the history of business intelligence in this three part series. In part one, we discussed how business intelligence software used to be (the past). In part two, we discuss business intelligence as it is in the present.
The document provides an overview of a presentation given at the 2009 IT Service Management Conference and Expo on IT service management at the Defense Information Systems Agency (DISA). The presentation covers DISA's organization, mission, and vision; its IT service management vision and goals; governance structure; and its 5-phase approach to reforming key IT service management processes based on the ITIL framework to improve service delivery and maturity levels.
PILOTING PROCTER & GAMBLE FROM DECISION COCKPITSmyteratak
The document discusses a group project and Procter & Gamble's implementation of business analytics tools Business Sphere and Decision Cockpits. It provides details on:
1. The tools give executives predictions about market share and performance 6-12 months in the future based on analytic models of current business data and likely impact of actions.
2. Business Sphere integrates technology, visualization and information to provide leaders real-time access to drill down into data for answers.
3. The tools changed how P&G gathers, reports and interprets data, allowing faster, better decisions based on standardized data across the company.
Week 1 case 3 piloting procter & gamble from decision cockpitsdyadelm
This document lists the group members for a case study and provides information about Procter & Gamble's implementation of analytical solutions called Business Sphere and Decision Cockpits. It discusses how P&G developed these tools in partnership with other companies to give executives predictions about market share and other performance stats. The tools provide data on shipments, sales, market share, and drivers of performance. They also analyze what actions P&G can take to impact pricing, advertising, and product mix.
The document provides best practices and recommendations for successfully championing an SAP business transformation program. It discusses key activities and deliverables needed in the planning, blueprint, and build phases of an implementation. In the planning phase, a solid business case, well-defined scope, and project charter are critical. The blueprint phase requires detailed business process documentation, fit-gap analysis, and sign-off from stakeholders. Finally, the build phase must ensure quality functional and technical designs are reviewed, data migration is on track, and comprehensive user acceptance testing scenarios are defined. Adhering to these practices can help ensure a transformation program meets its objectives.
Scenario
After 10 years of working in the construction industry, you and 4 of your friends want to start up a construction
or property development company with RM 3 million as capital.
Prepare a report about your construction company or development construction company.
This document outlines the recruitment and training process for a construction company. It includes the company's vision, mission, organizational chart, job descriptions, and goals. It describes the recruitment process including criteria for candidates. The training process involves familiarization, job-specific training, and on-the-job rotations. Candidates undergo a two-part trainee program to assess technical and soft skills. The document also discusses using information technology like cloud-based software to improve collaboration, reduce costs, and increase transparency and accessibility of project information.
The Internal And External And Media Relations...Melissa Moore
The document discusses analyzing and reviewing the internal/external communications processes at John Holland Pty Ltd using business process mapping and analysis techniques. It will assess measures like bottlenecks, service blueprinting, and quality/speed of delivery. The analysis will identify issues with external communications and provide recommendations to improve John Holland's communications processes and foster effective information sharing within the company.
APM Webinar hosted by the Greater Bay Area Branch on 21 April 2023
Speaker: Dr Wilson Lam
Building and Construction Industry represents a significant portion of the economic growth and GDP for Hong Kong SAR. Adoption of Information Technology solutions, Big Data solutions and modern technologies are becoming increasingly important for Small to Medium Enterprises in Hong Kong’s building and construction industry. This webinar was held on 21 April 2023.
With the changing landscape of construction industry in Hong Kong that requires to embrace the use of innovation and technologies, project management for Construction Industry stakeholders are facing the increasing needs and challenges to adopt examine, evaluate and suitably adopt different types of technologies to suit their project requirements or site contexts.
The latest development of Artificial Intelligence, including the hot issue in the global arena of ChatGPT gives many potential opportunities and challenges to project managers in the building and construction industry in Hong Kong and Asia Pacific.
This webinar explored from the APM Knowledge base and Core Competence how to unlock these potential benefits of these IT or Big Data Solutions effectively in project delivery.
The CPD Talk also covered some research and case study highlights that discusses upon the use of “Con Tech” in Israel for future reference.
https://www.apm.org.uk/news/exploring-the-use-of-it-solutions-big-data-solutions-for-building-engineering-and-construction-projects-part-i-case-studies-a-webinar/
https://youtu.be/bSc_r4VmI-w
The document discusses the alignment between SAP's Business Transformation Management Method (BTM2) and the University of Pennsylvania's Organizational Dynamics concentration in Program, Project, and Portfolio Management (P3). BTM2 provides a holistic approach to managing business transformation through various disciplines like strategy management, risk management, and change management. The P3 concentration similarly focuses on topics like project management, program management, risk management, and business process management. Several P3 courses are mapped to the relevant disciplines within BTM2. The presenters believe this rare alignment between an industrial methodology and academic program can benefit both organizations and individuals undergoing business transformation.
The document outlines the AcceleratedSAP methodology for implementing SAP solutions. It describes the five phases of the methodology: 1) Project Preparation, 2) Business Blueprint, 3) Realization, 4) Final Preparation, and 5) Go Live and Support. Each phase has specific goals and deliverables that are documented and signed off before moving to the next phase, with the overall goal of a successful SAP implementation that meets business requirements.
The document discusses developing a strategic intelligence framework and roadmap. It proposes a 5-step approach to create a strategic business intelligence plan, including conducting an inventory of current solutions, defining value, creating a deployment map, establishing measurement criteria, and setting enhancement targets. The goal is to develop a cohesive SBI strategy in phases, first building a solid foundation of governance, education, and communication before incrementally building business capabilities on top of that foundation.
Student curfews are Wednesday and Thursday at 11:00 PM, Friday at 11:00 PM, and Saturday at 1:30 AM. Any student violating curfew risks being disqualified from the computer competition. Students must be accompanied by chaperones at all times in the hotel and wear their badges. Expenses like meals, lodging and travel will be covered by BDPA, but students can bring money for souvenirs. Proper dress is required at certain events like seminars, workshops and the awards banquet.
The chaperones will be responsible for (number of) students from the local BDPA chapter attending the national conference in Orlando, Florida. They must ensure permission forms are obtained and copies are with them. Chaperones are required to attend all student events inside and outside the hotel, and no student can leave the hotel or attend functions without a chaperone. Chaperones will oversee students following rules and procedures. Transportation, lodging, and meals for chaperones will be covered by the local chapter, while a maximum of two can register at the conference for $200 each. Students have a per diem limit for meals and are responsible for other expenses.
The document outlines Priscilla Wynn-Brown's responsibilities and plans as President of the Greater Philadelphia Chapter for 1993. Her key responsibilities include organizing a kickoff meeting for the Corporate Advisory Council, assisting with the chapter goals and objectives documentation, selecting two outside directors, and establishing a local chapter awards selection process. Her operating plan provides details on goals, timelines, and resource requirements for carrying out these responsibilities over the course of the year.
The document summarizes Leslie Vernon Holland's 1993 operating plan as Treasurer of an association. It outlines Holland's major responsibilities, which include maintaining financial records, generating financial reports, determining membership status, and overseeing fee collection. The past year assessment notes progress in automating financial tasks and improving communication. The recommendations call for continued automation efforts, improving funds handling procedures, and developing a plan for more frequent deposits.
This document outlines the responsibilities and plans of the Program Committee for the Philadelphia Chapter of BDPA. The committee is chaired by Priscilla Dinkins and is responsible for determining topics and soliciting speakers for monthly membership meetings, planning and implementing the meetings, and planning seminars and workshops. It also prepares announcements and registration forms for the Communications Committee. The document provides details on each responsibility, including descriptions, resources, costs, and timelines.
The document is the 1993 operating plan for the Greater Philadelphia Chapter of Black Data Processing Associates (BDPA). It was prepared by the Chapter Board of Directors and approved by the Chapter Executive Committee. The plan outlines the chapter's goals to support the national BDPA organization and facilitate accomplishing its objectives through various committees' activities over the year, including establishing infrastructure, increasing membership, conducting training programs, developing entrepreneur programs, and investigating educational initiatives.
2. 6 / 1 6 / 1 9 9 8 1 0 : 5 4 : 0 0 P M B D PA I N F O R M A T I O N T E C H N O L O G Y T H O U G H T L E A D E R S
Business Area Architecture Report
BDPA
1111 14th
Street, N.W • Suite 700
Washington, D.C. 20005
Phone 1 800 727 BDPA • Fax 202.789.1545
nbdpa@ix.netcom.com
3. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Table of Contents
OVERVIEW OF BUSINESS AREA ARCHITECTURE 4
BUSINESS STRATEGY SUMMARY 6
Case For Action ...............................................................................................................6
Mission Statement.............................................................................................................7
Business Objectives..........................................................................................................7
Specific Strategies.............................................................................................................7
NEW PRINCIPLES 8
Business Process Principles..............................................................................................8
Organizational Principles.................................................................................................8
Location Principles...........................................................................................................8
Application Principles.......................................................................................................8
Data Principles..................................................................................................................8
Technology Principles.......................................................................................................8
FUTURE-STATE BUSINESS PROCESSES 10
BUSINESS MANAGEMENT PROCESS DEFINITIONS 11
MEMBERSHIP MANAGEMENT PROCESS DEFINITIONS 18
FINANCE MANAGEMENT PROCESS DEFINITIONS 22
4. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
MEMBER SERVICES PROCESS DEFINITIONS 23
STRATEGIC PLANNING BUSINESS PROCESS DEFINITIONS 29
ORGANIZATION MODEL 35
QUICK-HIT PROJECT DEFINITIONS 38
INFRASTRUCTURE PROJECT DEFINITIONS 38
ENTERPRISE TRANSFORMATION SCHEDULE 39
5. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Executive Summary
y now most of BDPA is familiar with the Enterprise Transformation Plan (ETP)
that was put together by the Strategic Planning Task Force under the auspices of
the National President, George Williams. The Business Area Architecture (BAA)
is the next phase of the BDPA transformation process.
B
Overview of Business Area Architecture
Business Area Architecture (BAA) is a formal process to address a specific area of
business interest and produce an architecture to guide further development and
implementation in all of the domains of change: business process, organization, location,
application, data, and technology. A business area is a subset of the enterprise singled out
for development activity. The scope of BAA is generally a business area, although it
could be performed for a group of business areas − as is the case for BDPA’s BAA.
BAA can be the Starting Point for a new Project or can follow an ETP project. Since
this BAA follows an ETP project, it uses and builds upon many of the work products
created in ETP. Many of the steps in the BAA project have been completed within the
ETP phase. The pertinent work products are carried over to this project. BDPA’s ETP
proposes 5 business areas through which the business of BDPA will be conducted:
1. Business Management
2. Membership Management
3. Finance
4. Member Services
5. Strategy & Planning
BAA provides the means to integrate the components of the business within each of the
5 business areas. The BAA phase is the responsibility of the Business Area Leaders. The
Transformation Team will act as consultants to the Business Area Leaders.
Business Area Architecture Team
Business Area Leader Business Area Transformation Team
Consultant
George Williams, Sponsor National President Curvie Burton
4
Part
A
6. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Denia Byndon Business Management Paulette Smith
Valerie J. Hammond, FLMI Membership Management Rudy Duke
Daryl Bradley Finance Diane Davis
Angela Adams Members Services Renee V. McClure
Michael McCrimmon Strategy & Planning
5
7. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Future Direction
his section of the report represents the BDPA Case for Action and its revised/refined
BDPA business strategy as outlined in the ETP.
Business Strategy Summary
Case For Action
The ETP identified the following compelling reasons to change:
BDPA is doing very little to accomplish its mission
Current programs offer very little value to members
Membership is disenchanted with local support from the National BDPA
BDPA has not kept up with trends in Information Technology(IT)
The ratio of members to minority IT community is shrinking
BDPA has not exploited a vast amount of untapped talent among IT
community
BDPA continues to lose many of its talented members
The IT community, including target members, does not know who BDPA is
Strategic alliances with the IT industry are non-existent
6
Part
BT
8. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Mission Statement
BDPA is a member focused organization that exists to provide professional
development programs and services to position its members at the
forefront of the information technology industry.
Business Objectives
To fulfill its mission, BDPA must achieve and maintain the following objectives:
1. Increase membership to 10,000 over the next 3 to 5 years
2. Limit administrative/operational costs to a maximum of 20% of total annual
budget by 1998
3. Establish Technology Learning Centers in every chapter city over the next 3 to 5
years
Specific Strategies
BDPA can achieve its Business Objectives by employing the following strategies:
1. Focus on the member; add membership value
2. Apply technology to achieve operational efficiency
3. Centralize decision making
4. Communicate directly to the member
5. Utilize the BDPA Education Technology Foundation as a major source of funds
for BDPA programs
6. Establish Corporate Partnerships with technology firms
7
9. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
New Principles
To achieve its vision as a member focused organization, a set of new principles are
defined for the six domains of change that will govern the BAA phase.
Business Process Principles
Maintain tight metrics & performance measurement
Establish & maintain consistency of strategy & execution
Organizational Principles
Build transition strategy into the organizational structure
Select officers at the highest levels based on qualifications for each role
Recognize behavior that is exemplary to the entire organization
Cascade National organizational model down to the chapters
Location Principles
Communicate directly with members (web site, journal, email)
Manage membership process performed entirely at the national level
Roll out programs and services to members at the local level via chapters
Application Principles
Develop and maintain leading edge applications that can be utilized across
BDPA
Practice reuse across BDPA; do not reinvent the wheel
Data Principles
Capture data once - at the source (eliminate transmittals)
Capture demographic data
Technology Principles
Use leading edge technology in all that we do
Solicit advice from subject matter expert members in technology decisions
8
Part
C
10. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Business Area
Architecture
his section is the crux of the BAA report.. Each of the five business areas will
be decomposed into one or more Business Segments; each Segment will be
decomposed into Sub-segments (processes); each Sub-segment consists of a
number of Process Steps and each Process Step involves a set of Process Tasks
and each task consists of one or more Activities.
T
Thus, a Business Area may undergo at least five possible levels of decomposition:
1. Business Segments
2. Sub-segments
3. Process Steps
4. Process Tasks
5. Activities
The Application (system), Data and Location of each activity is captured where
applicable. The architecture of the business area allows us to identify technical,
information and resource requirements for each activity or piece of work. The process
decomposition exercise also establishes the business rules that drive the organization.
9
11. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Future-State Business Processes
The BDPA of the future is built around five Business Areas that facilitate the
achievement of the BDPA mission. Each Business Area consists of a number of
segments as depicted in Figure 1: BDPA Future Business Process Hierarchy
B u s in e s s P ro c e s s H ie ra rc h y
In te rn a l
S u p p o rt
E x te rn a l
S u p p o rt
C o n fe re n c e
A d m in .
P u b lic
R e la tio n s
O u tre a c h
P ro g ra m s
B u s in e s s
M a n a g e m e n t
M a rk e tin g
R e c ru itm e n t
R e te n tio n
A d m in is tra tio n
M e m b e rs h ip
M a n a g e m e n t
E x te rn a l
F u n d in g
In te rn a l
F u n d in g
A d m in is tra tio n
F in a n c e
C a re e r
D e v e lo p m e n t
T e c h n ic a l
D e v e lo p m e n t
S IG 's
C o m m u n ic a tio n s
C o n s u m e r
B e n e fits
A d m in is tra tio n
M e m b e r
S e rv ic e s
P la n n in g
R e la tio n s h ip
M a n a g e m e n t
O rg a n iz a tio n
S tra te g y &
P la n n in g
B D P A
Figure 1: BDPA Future Business Process Hierarchy
10
12. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Business Management Process Definitions
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Location
1.1
Internal Support Function
1.1.1
Maintain Policies and
Procedures
1.1.1.1
Catalog existing policies
and procedures
1.1.1.1.1
Locate existing policies
and procedures
1.1.1.1.1.1
Request copies of policies
and procedures from
BOD members
1.1.1.1.1.2
Request copies for policies
and procedures from
National Office
1.1.1.1.2
Review policies and
procedures
1.1.1.1.3
Categorize policies and
procedures
1.1.1.1.3.1
Categorize by National
Office
1.1.1.1.3.2
Categorize by BITL
1.1.1.2
Create new policies and
procedures
1.1.1.2.1
Create template
1.1.1.2.1.1
Create policy and
procedure templates
1.1.1.2.2
Solicit suggestions
1.1.1.2.2.1
Solicit suggestions from
BOD
1.1.1.2.2.2
Solicit suggestions from
National Office
1.1.1.2.3
Review policies and
procedures
1.1.1.2.4
Categorize policies and
procedures
1.1.1.2.4.1
Categorize by National
Office
1.1.1.2.4.2
Categorize by BITL
11
13. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Location
1.1.1.3
Receive approval of
policies and procedures
1.1.1.3.1
Request approval from
BOD
1.1.1.3.1.1
Disseminate polices and
procedures at a quarterly
BOD meeting
1.1.1.4
Publish policies and
procedures
1.1.1.4.1
Place policies and
procedures in common
areas
1.1.1.4.1.1
Store hardcopies at
National Office
1.1.1.4.1.2
Post copies on the Web
1.1.2
Manage Bylaw Compliance
1.1.2.1
Form Bylaws Committee
1.1.2.1.1
Solicit members for
Bylaws
Committee
1.1.2.1.1.1
Select volunteers from
BOD
1.1.2.2
Request Bylaw
amendments
1.1.2.2.1
Request written Bylaw
amendments from BOD
1.1.2.2.1.1
Receive Bylaw
amendments from BOD
via e-mail , listserv or
standard mail
1.1.2.3
Create a Bylaw draft
1.1.2.3.1
Develop a Bylaw draft
1.1.2.3.1.1
Arrange amendments into
Bylaw format
1.1.2.3.1.2
Remove duplicate
amendments
1.1.2.3.1.3
Verify amendments are
not currently in Bylaws
1.1.2.4
Submit Bylaw Draft
1.1.2.4.1
Forward Bylaw Draft to
National Office 120 days
before Annual National
Meeting
1.1.2.4.1.1
Bylaw Draft is date and
time stamped
1.1.2.5
Receive approval of
Bylaw Draft
1.1.2.5.1
Request approval of Draft
from BOD
1.1.2.5.1.1
Disseminate Draft to
BOD members prior to
2nd Quarter BOD
meeting
12
14. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Location
1.1.2.5.1.2
Review Draft at 2nd
Quarter BOD meeting
1.1.2.5.1.3
BOD members will vote
on each Bylaw amendment
1.1.2.6
Mail approved Bylaw
amendments
1.1.2.6.1
Send approved Bylaw
amendments to Delegates
1.1.2.6.1.1
Delegates will receive the
amendments 2 weeks after
2nd quarter BOD meeting
1.1.2.7
Manage Bylaw
amendments
1.1.2.7.1
Conduct Bylaw
amendment segment of
Delegates Meeting
1.1.2.7.1.1
Present each Bylaw
amendment to Delegates
for a vote
1.1.2.7.1.2
Record pass/fail decision
for each amendment
1.1.2.8
Post Bylaw amendment
status report
1.1.2.8.1
Develop Bylaw
amendment status report
1.1.2.8.1.1
Present Bylaw amendment
status report to BOD at
3rd Quarter meeting
1.1.2.9
Create new Bylaws
Document
1.1.2.9.1
Produce Bylaws
Document
1.1.2.9.1.1
Incorporate new Bylaw
amendments into existing
Bylaws document
1.1.2.10
Publish Bylaws
1.1.2.10.1
Place Bylaws in common
areas
1.1.2.10.1.1
Store hardcopy at National
Office
1.1.2.10.1.2
Post copy on the Web
1.1.2.10.2
Send Bylaws to BOD
members
1.1.3
Regulate Election Process
1.1.3.1
Form Nomination and
Elections Committee
1.1.3.1.1
Solicit members for
Nomination and Elections
Committee
1.1.3.1.1.1
Select volunteers from
BOD
1.1.3.2 1.1.3.2.1 1.1.3.2.1.1
13
15. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Location
Solicit nominations Petition nominations for
open offices
Candidates submit written
platform 120 days before
National Meeting
1.1.3.2.1.2
Accept Nominations from
the floor at Delegates
Meeting
1.1.3.3
Determine nominee slate
1.1.3.3.1
Define nominee slate for
BOD members
1.1.3.3.1.1
Match nominees with an
open office
1.1.3.3.1.2
Note offices without
nominees
1.1.3.4
Publish nominee slate
1.1.3.4.1
Distribute slate
1.1.3.4.1.1
Disseminate to BOD
members 60 days before
National Meeting
1.1.3.4.1.2
Disseminate to Delegates
60 days before National
Meeting
1.1.3.5
Manage Election Process
1.1.3.5.1
Conduct Election
segment of Delegates
Meeting
1.1.3.5.1.1
Present Candidates to
Delegates
1.1.3.5.1.2
Record votes for
candidates
1.1.3.6
Present Election results
1.1.3.6.1
Develop Election status
report
1.1.3.6.1.1
Post Names of newly
elected Officers at
National Meeting
1.1.3.6.1.2
Post Names of newly
elected Officers on Web
1.1.4
Establish IT Support
1.1.4.1
Define IT Support
Procedures
1.1.4.1.1
Define IT Support
Procedures for National
1.1.4.1.1.1
Assess software and
hardware needs annually
14
16. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Location
Office
1.1.4.1.1.2
Create technical on-call
support staff
***new**** 1.1.5
Manage National
Correspondence
1.1.5.1
Prepare quarterly minutes
1.1.5.1.1
Attend quarterly BOD
and NEC meetings
1.1.5.1.1.1
Capture minutes of
quarterly BOD and NEC
meetings
1.1.5.1.2
Disseminate quarterly
minutes
1.1.5.1.2.1
Distribute to BOD
members 3 weeks after
meeting
1.1.5.2
Circulate correspondence
1.1.5.2.1
Distribute correspondence
to BOD members
1.1.6
Support Parliamentary
Procedures
1.1.6.1
Assure usage of
Parliamentary Procedures
1.1.6.1.1
Appoint parliamentarian
1.1.6.1.1.1
Appoint parliamentarian
for quarterly BOD
meetings
1.1.6.1.1.2
Appoint parliamentarian
for quarterly NEC
meetings
1.1.6.2
Publish Robert Rules
1.1.6.2.1
Create scaled-down
version of Robert Rules
1.1.6.2.1.1
Select portions of Robert
Rules that apply to
meetings
1.1.6.2.2
Distribute copies of
Robert Rules to all BOD
members
1.1.7
Govern Procurement
Transactions
1.1.7.1
Establish Procurements
Process
1.1.7.1.1
Create Procurement
procedures
1.1.7.1.1.1
Setup accounts receivable
and payable
1.1.7.1.1.2
Create invoices for all
accounts receivable
1.1.7.1.1.3
15
17. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Location
Associate each account
payable with an invoice
and check #
1.1.7.1.1.4
Require all procurements
to be approved by NEC
1.1.7.1.2
Request approval of
procedures
1.1.7.1.2.1
Present procedures to
NEC
1.1.7.2
Publish Procurement
Procedures
1.1.7.2.1
Place Procurement
Procedures in common
areas
1.1.7.2.1.1
Store hardcopy at National
Office
1.2
External Support
Functions
1.2.1
Manage Legal Service
1.2.1.1
Maintain Legal Service
1.2.1.1.1
Manage Legal Services
annually
1.2.1.1.1.1
Forecast legal activities for
the year
1.2.1.1.2
Request approval of
forcasted legal activities
1.2.1.1.2.1
Present activities to BOD
members at 1st quarter
BOD meeting
1.2.1.1.2.2
BOD members approve
forecasted activities
1.2.1.2
Publish Legal Activities
1.2.1.2.1
Place Legal Activity
document in common
areas
1.2.1.2.1.1
Store hardcopy at National
Office
1.2.2
Maintain Insurance
Compliance
1.2.2.1
Assure Insurance
Compliance
1.2.2.1.1
Maintain Insurance Policy
1.2.2.1.1.1
Update officers, directors
and employees names
annually
1.2.2.1.1.2
Update Renter’s Insurance
Rider annually
1.2.2.1.1.3
16
18. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Location
Update Office Equipment
Insurance Rider annually
1.2.2.2
Publish Insurance Policy
1.2.2.2.1
Place Insurance Policy in
common areas
1.2.2.2.1.1
Store hardcopy at National
Office
1.3
Conference
Administration
Management
Govern Conference
Administration
Process
Centralize Conference
Administration Process
1.4
Public Relations
Establish Public Relations
Process
Define Public Relations
Process
1.5
Outreach
Maintain High School
Competitions
Manage High School
Competitions
Establish Collegiate and
Youth Programs
Define Collegiate and
Youth Programs
17
19. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Membership Management Process Definitions
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Locations
2.1 Marketing 2.1.1
Develop & Maintain
Membership Expansion
Programs
2.1.1.1
Research & develop
new membership
service offerings
2.1.1.1.1
Analyze & benchmark
marketing strategies of
other non-profits
2.1.1.1.2
Define technical
markets
2.1.1.1.1.1
Develop programs
for the BDPA
entrepreneur and
Mobile Worker
Capture & disseminate
information
2.1.1.2
Evaluate & refine
current membership
service offerings
2.1.1.2.1
Solicit new product and
service offerings (i.e.
discounts on technical
publications, software,
hardware)
2.1.2
Conduct Advertising &
Promotions
2.1.2.1
Produce Marketing
Collateral
2.1.2.1.1
Update/generate
membership application
& marketing material
Benefits of membership
2.1.2.2
Develop Web Site
Content
2.1.2.2.1
Develop Web Site
membership application
and process
2.1.2.2.2
Develop /update
employment listings
2.1.2.2.3
Keep FTP files current
National Web Site
2.1.2.3
Develop Radio & TV
Promotions
2.1.2.3.1
Identify and distribute
PSA’s, press releases of
membership initiatives
Radio & TV
2.1.2.4
Promote BDPA
2.1.2.4.1
Develop resale products
18
20. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Locations
Product Merchandise (calendars,
desk accessories, etc.)
2.1.2.5
Conduct Direct
Marketing Campaign
2.1.2.5.1
Develop membership
campaigns for specific
markets
2.2 Recruitment 2.2.1
Develop &
Conduct Membership
Drives
2.2.1.1
Analyze & benchmark
other non-profit
recruitment techniques
2.2.1.1.1
Campaign to IS
companies with a
special interest to
underwrite a minimum
of 5 employees for
membership and
conference attendance
2.2.1.1.2
Establish student
chapters in colleges
(especially HBC’s)
2.2..1.1.3
Develop special
campaigns (i.e. reduced
rate, 3YR, 5YR
programs)
2.3 Retention 2.3.1
Access Current
Membership
2.3.1.1
Conduct Member
Survey
2.3.1.1.1
Develop/distribute
survey to membership
2.3.2
Conduct Retention
Programs
2.3.2.1
Periodically review
retention statistical
reports.
2.3.2.1.1
Enhance and
reintroduce the
‘Working Our Renewals
is Key’ program
19
21. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Locations
2.4 Administration 2.4.1
Manage Membership
Process
2.4.1.1
Process New
Membership
Application
2.4.1.1.1
The development and
adherence to one
national membership
application
2.4.1.1.1.1
Create one format and
template for submitting
membership
correspondence
Membership Data
Application
Membership Data
2.4.1.2
Process Membership
Renewal
2.4.1.2.1
Centralize the
distribution of renewal
letters to the National
Office
2.4.1.2.1.1
- Identify local
chapters of process
- Identify member
renewal date
- Determine the
schedule in which
to send renewal
letter (3 months)
- Renewal letter to
indicate which
chapter member is
renewing to
- Timely return of
funds to local
chapter
- Timely
distribution of
membership
confirmation
letter/cards and
services
2.4.1.3
Process Membership
Update
2.4.1.3.1
The development and
adherence to one
membership update
process
2.4.1.3.1.1
Create one format and
template for submitting
membership
correspondence
2.4.2
Manage Chapter
Relations
2.4.2.1
Establish & Nurture
New Chapters
2.4.2.1.1
Offer Chapter Building
Workshops
2.4..2.2 2.4.2.2.1
20
22. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Applications Data Locations
Maintain Existing
Chapters
Offer Chapter;
Membership;
Student counseling &
coaching
2.4.2.3
Develop/Enhance
Chapter Operations
Toolkit (templates)
2.4.2.3.1
Provide and update
electronic templates
and documentation
for chapter
management,
incorporation,
membership, etc.
2.4.2.3.1.1
Update :
- Qtrly/Annual Rpts
- Budget Format
- Incorporation
Process
- Recognition
Process
- Compliance
Guidelines
- Membership
Process
- Management
Manual
- Regional Summit
Guide
2.4.3
Conduct Membership
Profiling
2.4.3.1
Derive Member
Demographics
2.4.3.1.1
Solicit/collect various
Membership Data
Management System
Member demographics National Office
21
23. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Finance Management Process Definitions
Segment Sub-Segment Process Steps Process Tasks Activities Application Data Location
3.1
Funding
3.1.1
Access Internal
Funding
3.1.1.1
Determine Membership
Dues
3.1.1.1.1
Determine cost of
current
programs/operations
3.1.1.1.1.1
Specify Budget items
included in costs
MS Word
Financial
Package/Excel
Budgets Virtual
3.1.1.1.1.2
Tally items to be
included in costs
MS Word
Financial
Package/Excel
3.1.1.1.2
Determine cost of
future
programs/operations
3.1.1.1.2.1
Specify Budget items
included in costs
MS Word
Financial
Package/Excel
Budgets
Strategic Pl.
Virtual
3.1.1.1.2.2
Tally items to be
included in costs
MS Word
Financial
Package/Excel
3.1.1.1.3
Determine number of
members
(current/future)
3.1.1.1.3.1
Pull current
membership numbers
from database
MS Word
Membership DB
Financial
Package/Excel
Members Virtual
3.1.1.1.3.2
Review 2-3 year plan for
membership growth
MS Word Budgets
Strategic Pl.
3.1.1.1.4
Membership Dues
approval
3.1.1.1.4.1
Prepare results of
analysis
MS Word
Financial
Package/Excel
Virtual
3.1.1.1.4.2
Present to National
Board of Directors for
approval with projected
implementation date
MS Word, PP,Excel Budgets
Strategic Pl
Members. #s
22
24. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Member Services Process Definitions
Segment Sub-Segment Process Steps Process Tasks Activities Application
s
Data Location
4.1
Career develop &
counseling
4.1.1
Help find jobs
4.1.1.1
Determine technical
career options
4.1.1.1.1
Develop central
repository mechanism
which houses job
listings applicable for
career options
4.1.1.1.1.1
Devise a routine
process which
collects job
information
from local
chapters
Technical Journal Job listings Jobs database,
4.1.1.1.1.2
Devise routine
process which
gathers job
information
from corporate
sponsors (local
& national level)
Visual Basic Job bank
Job postings
Web host server
4.1.1.1.1.3
Make job
information
easily accessible
to members, and
offer listing to
non members
Visual Basic Job bank
Job postings/listings
Web host server
4.1.1.1.2
Develop central
tracking mechanism
which monitors
member placement
based on career options
4.1.1.1.2.1
Create a process
that monitors
the resumes a
company
extracts from the
resume bank.
Follow-up with
company re:
resumes selected
if candidate is
Visual Basic Job & resume bank Web host server
23
25. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Application
s
Data Location
placed, log
results into
tracking
database
4.1.2
Educate members on
careers
4.1.2.1
Define available career
paths for IT professions
4.1.2.1.1
Partner with regional &
national
career firms geared
towards client growth
development
4.1.2.1.1.1
Hosts
conference
seminars which
focus on I/T
career paths and
growth &
development
Conference career
fair
Technical Journal I/T careers Virtual
4.1.2.1.2
Provide career
information via links to
the national web page
4.1.2.1.2.1
Utilize existing
links to national
web site
Web site I/T career Web host server
4.1.2.1.2.2
Identify
additional
popular regional
and national
career sites and
link to national
web site
Web site I/T career Web host server
4.1.3
Soft skills development
4.1.3.1
Determine soft skills
development needs
4.1.3.1.1
Develop national survey
geared towards
capturing soft skill
development needs
4.1.3.1.1.1.
Identify top 10
soft skills needs
Ms Access Skills Virtual
4.1.3.1.2
Partner with select
career firms and
identify trends
regarding soft skill set
development
4.1.3.1.2.1
Provide
membership
with listing of
BDPA
recommended
Job search services Skills Virtual
24
26. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Application
s
Data Location
career firms
based on
researched
information
4.1.3.1.1.3
Make research
information
regarding soft
skills trends
available to
membership
Technical Journal
Conference
seminars
Web page updates
Soft skills information Virtual
Web host server
4.1.4
Resume skill set search
services
4.1.4.1
Determine I/T career
options
4.1.4.1.1
Develop central
repository mechanism
which houses resumes
based on I/T career
options
4.1.4.1.1.1
Devise a routine
process which
collects resume
information
from local
chapters
Visual Basic Skill set database Web host server
4.1.4.1.2
Allow same mechanism
to capture resumes for
non BDPA members
4.1.4.1.2.1
Devise a method
to distinguish
between the
BDPA and non
BDPA resume
Visual Basic Resume database Web host server
4.2
Technical development
4.2.1
Design educational
programs seminar
workshops
4.2.2
Special Interest Group
4.2.2.1
Identify SIGS currently
in BDPA
4.2.2.1.1
Determine viability of
SIGS. Within strategic
direction
4.2.2.1.2
Institute procedure to
ensure in compliance
with national standards
4.2.2.1.3
25
27. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Application
s
Data Location
Establish central points
of contact
4.2.2.2
Identify potential
SIGS programs
beneficial to membership
4.2.2.2.1
Establish methods of
implementing new
SIGS
4.2.2.2.2
Institute procedures to
ensure compliance and
national standards are
met.
4.2.2.2.3
Establish method of
tracking SIGS
to maintain strategic
direction
4.2.3
Design/implement
SIG’s (ex. Executive
program,
entrepreneurial
development)
4.3.1
Provide
communication
services
4.3
Communications
4.3.2
Develop technical
journal
4.3.2.1
Establish standard
format for journal
4.3.2.1.1
Provide detailed outline
of structured format
4.3.2.2
Identify methods
of maintaining current IT
industry topics
4.3.2.2.1
Establish methods of
ensuring current trends
are published
4.3.2.3
establish method of
ensuring articles are
received by due date
4.3.2.3.1
Establish deadline
publication dates
26
28. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Application
s
Data Location
4.3.2.3.2
Establish methods to
entice input from
members
4.3.2.3.3
Develop repository for
articles
4.3.2.4
Establish methods and
procedures for
dissmination
4.3.2.4.1
Provide method to
ensure product is
dissiminated in a timely
manner
4.3.2.5
Establish methods of
securing ads/and or
underwriting
4.3.2.5.1
Develop method in
conjunction with
Finance Mgmt
4.3.2.5.1
Establish discount
benefits
4.3.2.5.1
Provide
discounts for
members
4.3.2.5.2
Establish
discounts for
other sources
4.3.2.6
Establish methods of
securing articles from
outside
sources(corporate,
networks
4.3.2.6.1
Establish affiliations
with computer related
organizations to utilize
their resources
4.4
Consumer benefits
4.4.1
Design/implement
consumers benefits
(provide
software/hardware,
member)
4.4.2
27
29. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-Segment Process Steps Process Tasks Activities Application
s
Data Location
Benefits discount
4.5.1
Maintain resume
database
4.5
Administration
4.5.2
Maintain job database
28
30. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Strategic Planning Business Process Definitions
Segment Sub-
Segment
Process Steps Process Tasks Activities Application Data Location
5.1 Planning 5.1.1 Develop
National Strategy
5.1.1.1 Prepare for
Planning Process
5.1.1.1.1 Review
Existing Strategic Plan
5.1.1.1.2 Review
Business Area
Portfolios
5.1.1.1.3 Review IT
Industry Research
Updates
5.1.1.1.4 Identify
Potential Alliance
Partners
5.1.1.1.5 Schedule
Planning Session s
5.1.1.2 Conduct
Planning Sessions
5.1.1.2.1 Conduct
Business Area Planning
Sessions
5.1.1.2.2 Review
Business Area Planning
Session Work Products
5.1.1.2.3 Conduct
National Planning
Session
5.1.1.2.3.1
Schedule
National
Planning
Session
5.1.1.2.3.2
Disseminate all
applicable Work
Products
5.1.1.2.3.3
Conduct
Meeting
5.1.1.2.3.4 Set
29
31. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-
Segment
Process Steps Process Tasks Activities Application Data Location
Goals and
Objectives
5.1.1.2.3.5
Document
Changes and
Modifications
5.1.1.2.3.6
Complete Plan
5.1.1.3 Approve Plan 5.1.1.3.1 Review of
Proposed Plan by
National Board of
Directors
5.1.1.3.1.1
Distribute Plan
to National
Board Members
5.1.1.3.1.2
Review
Proposed
Strategic Plan
5.1.1.3.1.3
Produce
Feedback on
Strategic Plan
5.1.1.3.2 Present
Proposed Plan to
National Board of
Directors
5.1.1.3.3 Approval of
Proposed Plan by
National Board of
Directors
5.1.1.4 Implement Plan 5.1.1.4.1 Prepare
Strategic Plan for
Distribution
5.1.1.4.2 Distribute
Strategic Plan
5.1.2 Develop
BITL / BETF
Annual Strategic Plan
5.1.2.1 Prepare for
Planning Process
5.1.2.1.1 Review Budget
5.1.2.1.2 Review
30
32. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-
Segment
Process Steps Process Tasks Activities Application Data Location
Previous Service Level
Agreements
5.1.2.2 Conduct
BITL/BETF Planning
Session
5.1.2.3 Approve
BITL/BETF Annual
Strategic Plan
5.1.2.4 Implement Plan
5.1.3 Develop
Conference Strategic
Plan
5.1.3.1 Prepare for
Planning Process
5.1.3.1.1 Review
National Strategic Plan
5.1.3.1.2 Review
Industry Research
Sources
5.1.3.1.3 Review BDPA
Research Quarterlies
5.1.3.1.4 Survey
National Board of
Directors
5.1.3.1.5 Survey
Corporate Community
5.1.3.1.6 Consolidate
Planning Data Sources
5.1.3.2 Build Conference
Plan
5.1.3.2.1 Distribute
Planning Data Sources
5.1.3.2.2 Form
Conference Strategy
Team
5.1.3.2.3 Conduct
Conference Planning
Meeting
5.1.3.2.3.1
Compile and
Distribute
Meeting Pre-
work
5.1.3.2.4 Produce
Conference Strategic
Plan (draft)
31
33. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-
Segment
Process Steps Process Tasks Activities Application Data Location
5.1.3.3 Approve Plan 5.1.3.3.1 NEC review of
Conference Strategy
Draft document
5.1.3.3.2 Update draft
version
and distribute to
NBOD for review
5.1.3.3.3 Present
Conference Strategy to
NBOD
5.1.3.3.4 Complete Final
Editing of plan
5.1.3.3.5 Produce
Conference Strategic
Plan (final version)
5.1.3.4 Implement Plan 5.1.3.4.1 Publish
Conference Strategic
Plan
5.1.3.4.2 Distribute
Conference Strategic
Plan
5.1.3.4.3 Post
Conference Strategic
Plan to Natonal
Website
5.1.4 Conduct
Industry Research
5.1.4.1 Conduct Research 5.1.41.1 Consult
Industry Sources
5.1.41.2 Acquire
Industry Research Data
5.1.41.3Evaluate
Emerging Technologies
5.1.42 Analyze Research
Data
5.1.42.1 Distribute
Industry Research
5.1.42.2 Select Relevant
Industry Topics
32
34. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-
Segment
Process Steps Process Tasks Activities Application Data Location
5.1.42.3 Conduct BDPA
Research Roundtable
5.1.42.4 Produce BDPA
Quarterly Update Draft
Document
5.1.43 Review BDPA
Research Analysis
5.1.43.1 NEC Review of
Research Draft
Document
5.1.43.2 Complete Final
Editing
5.1.43.3 Produce BDPA
Quarterly Update (final
edition)
5.1.4.4 Produce Industry
Research Quarterly
5.1.4.4.1 Print Research
Quarterly
5.1.4.4.2 Distribute
Research Quarterly
5.1.4.4.3 Post Research
Quarterly to Website
5.2 Relationship
Management
5.2.1 Manage
Alliances
5.2.1.1 Prepare for
Planning Process
5.2.1.2 Conduct National
Planning Sessions
5.2.1.3 Approve Plan
5.2.1.4 Implement Plan
5.2.2 Develop
Outreach Programs
5.2.2.1 Prepare for
Planning Process
5.2.2.2 Conduct National
Planning Sessions
5.2.2.3 Approve Plan
5.2.2.4 Implement Plan
5.3 Organization 5.3.1 Manage
Organization
Performance
5.3.1.1 Prepare for
Planning Process
5.3.1.2 Conduct National
Planning Sessions
5.3.1.3 Approve Plan
33
35. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Segment Sub-
Segment
Process Steps Process Tasks Activities Application Data Location
5.3.1.4 Implement Plan
5.3.2Mantain
Organization
Structure
5.3.2.1 Prepare for
Planning Process
5.3.2.2 Conduct National
Planning Sessions
5.3.2.3 Approve Plan
5.3.2.4 Implement Plan
5.3.3 Develop
Recognition
Programs
5.3.3.1 Prepare for
Planning Process
5.3.3.2 Conduct National
Planning Sessions
5.3.3.3 Approve Plan
5.3.3.4 Implement Plan
34
36. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Organization Model
To achieve its vision, BDPA must fashion its organizational structure to carry out its
business processes.
What we call BDPA today is now referred to as BDPA Information Technology
Thought Leaders (BITL). The BDPA Education Technology Foundation (BETF) will
be one of the 501c(3) funding source for the programs of BITL. There will be three
elected officers: President, President Elect and Vice President of Finance. Elections
will be held for President Elect and VP, Finance. The President Elect will serve an
apprenticeship term then assume the Presidency. This strategy is geared towards
maintaining a transition between administrations.
F u t u r e B o a r d o f D ir e c t o r s
A d m in is t r a t iv e
A s s is t a n t
P r e s id e n t
E le c t *
V P
O p e r a t io n s ^
V P
F in a n c e *
V P
M e m b e r
S e r v ic e s ^
V P
S t r a t e g y &
P la n n in g ^
C h a p t e r
P r e s id e n t s
P r e s id e n t *
B I T L
B I T L B E T F
D ir e c t o r s ^
B E T F
D ir e c t o r s
B E T F E x e c u t iv e
D ir e c t o r
C h a ir m a n
o f t h e B o a r d
B E T F
B D P A
*Elected Officer
^Selected Officer
35
37. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Figure 2: BDPA Future Organizational Structure
36
38. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
The successful enterprise must align its business functions and its organizational
structure to create a functional organization.
F u n c tio n a l H ie r a r c h y
A d m in is tr a tiv e
A s s is ta n t
N a t'l O ffic e
M a n a g e r
In te r n a l
S u p p o r t
E x te r n a l
S u p p o r t
C o n fe r e n c e
A d m in
P u b lic
R e la tio n s
P re s id e n t
E le c t*
B u s in e s s
M a n a g e m e n t
M a r k e tin g
R e c r u itm e n t
R e te n tio n
A d m in is tr a tio n
V P
O p e r a tio n s ^
M e m b e r s h ip
M a n a g e m e n t
B u d g e t
E x te r n a l
F u n d in g
In te r n a l
F u n d in g
A d m in in is tr a t io n
V P
F in a n c e *
C a re e r
D e v e lo p m e n t
T e c h n ic a l
D e v e lo p m e n t
S IG s
C o m m u n ic a tio n s
C o n s u m e r
B e n e fits
A d m in is tr a tio n
V P
M e m b e r
S e r v ic e s ^
P la n n in g
R e la tio n s h ip
M a n a g e m e n t
O r g a n iz a tio n
V P
S tra te g y &
P la n n in g ^
P re s id e n t*
B D P A
Figure 3: BDPA Functional Organization
37
39. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Quick-Hit Project Definitions
Scope Estimates (Cost & Time)
• Establish bylaw subcommittee to
incorporate the changes
No-cost review of existing bylaws and
recommendations; 3 months
• Select new Vice Presidents No cost, elected officers will fill most positions; 1
month
• Establish & distribute a marketing kit
to all chapters to be used for seeking
corporate donations
Stationary & publishing costs; 2 months
• Establish membership drive
• Establish member profile database
• Recruit BETF Executive Director
Infrastructure Project Definitions
Scope Estimates (Cost & Time)
• Eliminate redundant e-mail IDs Savings of $80 per month; 2 months transition
period
• Evaluate BBS Savings of $500 per month?
• Establish common e-mail for BoD
• Set up National Office as the
operational hub
38
40. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
Enterprise Transformation Schedule
ID Task Name
10 Administration Appointees Announced
11 Complete Transition to New Org. Structure
12 Bylaw presentation and review
13 Proposal for Bylaw Amendment due date
14 Formal Bylaw change submission
16 Bylaw vote/approval @ National Conference
18 National Board of Directors Meetings
19 NBOD 1996 Q4 Meeting
20 NBOD 1997 Q1 Meeting
21 NBOD 1997 Q2 Meeting
22 NBOD 1997 Q3 Meeting - National Conference
23 NBOD 1997 Q4 Meeting
24
25
26
27
2/7/97 8:00 AM
2/15/97 8:00 AM
4/1/97 8:00 AM
4/1/97 8:00 AM
8/12/97 8:00 AM
Qtr 3 Qtr 4 Qtr 1 Qtr 2 Qtr 3 Qtr 4 Qtr 1 Qtr 2 Qtr 3 Qtr 4 Qtr 1 Qtr 2 Qtr 3
96 1997 1998 1999
39
41. B D P A B U S I N E S S A R E A A R C H I T E C T U R E R E P O R T
40