What’s North Star Metric? The North Star Metric is the single metric that captures the core value that the product delivers to customers. It’s a metric where any team can rally behind to create aliment along with value with customers. Since handfull of the Product Managers out there are trying to figure out their NSM, I thought out I would be helpful to compile i

1. North Star Metrics
Leading 22 B2B SaaS Products & Their
Gokul Rangarajan
Product Manager, UX Designer
Ex- Bigbasket , Ex Freshworks

2. What’s North Star Metric?
The North Star Metric is the single metric that captures
the core value that the product delivers to customers.
It's a metric where any team can rally behind to create
aliment along with value with customers.

3. Why NSM
NSM bring in a focus and organization clarity on Vision what
each member of the team are running towards
Improving Decision Making
Most importantly, it holds the product accountable to an
outcome.
It help kick start any meeting right from organizational AMA
or Investor meeting or even internal review meeting start
more meaning full

4. Number of Customer
Interactions

5. Each Customer’ GMV-
Gross Merchandise Volume

6. The Number of
Weekly Active Teams

7. No of Weekly Users
for Whom Amplitude’s
Product Answered
At-least One Question

8. Messages Sent Within
The Organization

9. Average Records
Created Per Account

10. No of files actions
Daily Active User /
Monthly Active Users

11. No of Pitches Viewed

12. Hires Made by
Weekly Active User or
Monthly Active User

13. User App Pairs
Apps Singed
onto Per DAU

14. Apps Monitored
Users MAUs

15. Weekly Hosted Meeting

16. Monthly Active Users
Weekly Active Users

17. Active Vehicle
Applications

18. Customer Satisfaction Score

19. Retained Active
Users Per Month

20. Monthly Recurring Revenue

21. Lessons Completed Per
Monthly Aactive Users

22. Annual Recurring Revenue

23. Messages Sent

24. Number of Signed Envelopes

25. Monthly Active Users

26. Gokul Rangarajan
Product Manager, UX Designer
Ex- Bigbasket , Ex Freshworks
Thank You