The paper encapsulates the evolution of the concept of organizational commitment, and its constructs. It focuses and analyses the literature findings of organizational commitments over the last five decades. It categorizes the approaches into six broad eras, each era being an extension and modification over the preceding ones. This review paper brings to the fore the theories that have emerged in the body of knowledge regarding commitment in organizations in a chronological order, starting from the side bet theory to the more recent multiple commitment approach. The gaps in the theories proposed have been identified and reviewed critically. It is difficult to conceptualize and measure organizational commitment as it encompasses a vast and highly diverse body of knowledge. Due to this it becomes difficult to interpret and conclude from the existing bodies of literature. The paper also highlights the importance of recognizing the individual/employee‟s perspective towards organizational commitment.
the relationship between normative commitment (one form of organizational commitment) and loyal boosterism (one construct of organizational citizenship behaviours)
Asif razzaq final Business Research Methods on Employees satisfactionAsif Razzaq
Workplace spirituality may positively impact organizational commitment and job satisfaction. The study examined these relationships among employees of Toyota dealerships in Islamabad and Rawalpindi, Pakistan. A survey was administered to 111 employees. Results showed workplace spirituality significantly influences both organizational commitment and job satisfaction. Prior research also linked these concepts, with spiritual workplaces enhancing motivation, commitment, and adaptability among employees. The study aimed to analyze these effects at Toyota and investigate how job satisfaction relates to organizational commitment.
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
The Effect of Organizational Commitment and Organization Identity Strength to...IOSR Journals
Fire Department Employee Performance Jakarta Indonesia was marked by people had not been
maximized yet since in the fire cases always come late. Society always expected the performance of the fire
department in carrying out their duties on time. The purpose of this research was to measure and describe the
extent to which performance of the Jakarta Fire Department when it was affected by the variable of
organizational commitment and strength of organizational identity and organizational citizenship behaviour.
The method used in this research was quantitative. Data analysis techniques used was SEM (Structural
Equation Modelling) with the help of AMOS program. The data were collected by using a research instrument
that was distributed to the sample of 355 employees. The results showed that organizational commitment was
significantly influence organizational citizenship behaviour, but having no significant effect on employee
performance. While organizational citizenship behaviour had a significant effect on employee performance.
Organizational citizenship behaviour was mediating the relationship between commitments to employee
performance. On the other hand, it did not significantly influence organizational identity on organizational
citizenship behaviour, and also no significant effect on the employee performance. The implication of research
was organizational citizenship behaviour of Fire Department employee to be important in improving employee
performance.
This document provides a literature review on organizational commitment. It discusses key definitions and models of organizational commitment proposed by researchers over time, including: Porter et al.'s three-factor definition; Meyer and Allen's distinction between attitudinal and behavioral commitment; their three-component model of affective, continuance, and normative commitment; and approaches to measuring commitment like Mowday, Steers, and Porter's Organizational Commitment Questionnaire. The document also examines theories like Becker's side bet theory and conceptual frameworks that seek to understand the antecedents and outcomes of organizational commitment.
International Journal of Business and Management Invention (IJBMI)inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
11.impact of implied organizational support on organizational commitmentAlexander Decker
This document summarizes a study on the relationship between implied organizational support (IOS), which includes job satisfaction, locus of control, and work autonomy, and organizational commitment. The study found that IOS is positively related to affective and normative commitment. Specifically, higher levels of job satisfaction, an internal locus of control, and work autonomy were linked to stronger affective and normative commitment. The document also reviews relevant literature supporting the relationships between these variables and implications for how organizations can enhance employee commitment through supporting IOS.
5.[41 45]impact of implied organizational support on organizational commitmentAlexander Decker
This document summarizes a study on the relationship between implied organizational support (IOS), which includes job satisfaction, locus of control, and work autonomy, and organizational commitment. The study found that IOS is positively related to affective and normative commitment. Specifically, higher levels of job satisfaction, an internal locus of control, and work autonomy can increase employees' affective and normative commitment to an organization. The document also reviews relevant literature supporting the relationships between these variables and discusses implications for managers to promote employee commitment through supporting autonomy, satisfaction, and internal locus of control.
the relationship between normative commitment (one form of organizational commitment) and loyal boosterism (one construct of organizational citizenship behaviours)
Asif razzaq final Business Research Methods on Employees satisfactionAsif Razzaq
Workplace spirituality may positively impact organizational commitment and job satisfaction. The study examined these relationships among employees of Toyota dealerships in Islamabad and Rawalpindi, Pakistan. A survey was administered to 111 employees. Results showed workplace spirituality significantly influences both organizational commitment and job satisfaction. Prior research also linked these concepts, with spiritual workplaces enhancing motivation, commitment, and adaptability among employees. The study aimed to analyze these effects at Toyota and investigate how job satisfaction relates to organizational commitment.
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
The Effect of Organizational Commitment and Organization Identity Strength to...IOSR Journals
Fire Department Employee Performance Jakarta Indonesia was marked by people had not been
maximized yet since in the fire cases always come late. Society always expected the performance of the fire
department in carrying out their duties on time. The purpose of this research was to measure and describe the
extent to which performance of the Jakarta Fire Department when it was affected by the variable of
organizational commitment and strength of organizational identity and organizational citizenship behaviour.
The method used in this research was quantitative. Data analysis techniques used was SEM (Structural
Equation Modelling) with the help of AMOS program. The data were collected by using a research instrument
that was distributed to the sample of 355 employees. The results showed that organizational commitment was
significantly influence organizational citizenship behaviour, but having no significant effect on employee
performance. While organizational citizenship behaviour had a significant effect on employee performance.
Organizational citizenship behaviour was mediating the relationship between commitments to employee
performance. On the other hand, it did not significantly influence organizational identity on organizational
citizenship behaviour, and also no significant effect on the employee performance. The implication of research
was organizational citizenship behaviour of Fire Department employee to be important in improving employee
performance.
This document provides a literature review on organizational commitment. It discusses key definitions and models of organizational commitment proposed by researchers over time, including: Porter et al.'s three-factor definition; Meyer and Allen's distinction between attitudinal and behavioral commitment; their three-component model of affective, continuance, and normative commitment; and approaches to measuring commitment like Mowday, Steers, and Porter's Organizational Commitment Questionnaire. The document also examines theories like Becker's side bet theory and conceptual frameworks that seek to understand the antecedents and outcomes of organizational commitment.
International Journal of Business and Management Invention (IJBMI)inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
11.impact of implied organizational support on organizational commitmentAlexander Decker
This document summarizes a study on the relationship between implied organizational support (IOS), which includes job satisfaction, locus of control, and work autonomy, and organizational commitment. The study found that IOS is positively related to affective and normative commitment. Specifically, higher levels of job satisfaction, an internal locus of control, and work autonomy were linked to stronger affective and normative commitment. The document also reviews relevant literature supporting the relationships between these variables and implications for how organizations can enhance employee commitment through supporting IOS.
5.[41 45]impact of implied organizational support on organizational commitmentAlexander Decker
This document summarizes a study on the relationship between implied organizational support (IOS), which includes job satisfaction, locus of control, and work autonomy, and organizational commitment. The study found that IOS is positively related to affective and normative commitment. Specifically, higher levels of job satisfaction, an internal locus of control, and work autonomy can increase employees' affective and normative commitment to an organization. The document also reviews relevant literature supporting the relationships between these variables and discusses implications for managers to promote employee commitment through supporting autonomy, satisfaction, and internal locus of control.
Employee Englightnment Sulphey and BasheerM M Sulphey
an enlightened employee is capable of radiating a positive energy among his peers and colleagues. He creates not only a better surrounding by keeping his actions at par with his words, but also better humans of tomorrow not just limiting to commitment or engagement.
11.a two factor model of organizational citizenship behaviour in organizationsAlexander Decker
The document discusses a theoretical framework for examining organizational citizenship behavior (OCB) using Herzberg's two-factor theory of motivation. It proposes that motivation factors positively impact OCB while their absence negatively impacts OCB. It also proposes that the presence of sufficient hygiene factors reduces job dissatisfaction, which could indirectly influence OCB. The framework aims to provide additional insights into understanding what motivates individuals' OCB.
This document summarizes a research article from the International Journal of Advanced Research in Management. The article discusses organizational commitment, which refers to an employee's psychological attachment to an organization. It reviews different models of organizational commitment, including viewing it as a unidimensional versus multidimensional construct. It specifically examines Meyer and Allen's three-component model of commitment, which includes affective, continuance, and normative commitment. The article also discusses factors that can impact an employee's level of organizational commitment, such as role stress, empowerment, job insecurity, and leadership distribution. It concludes by reviewing different forces that can drive organizational commitment, such as investments, reciprocity, lack of alternatives, and identification with an organization
Workforce engagement: What it is, what drives it, and why it matters for orga...Andrea Kropp
This research article examines workforce engagement at the organizational level across 102 publicly traded companies. The researchers define workforce engagement as the aggregate work engagement experiences of individual employees in an organization. They hypothesize and find that workforce engagement significantly predicts organizational financial and customer metrics 1-2 years later, after controlling for industry. Additionally, they find that organizational practices, supervisory support, and work attributes are significant drivers of workforce engagement, and that workforce engagement mediates the relationship between these drivers and organizational performance. The study contributes to research on employee engagement by examining outcomes at the organizational level across diverse industries, using a predictive design, and investigating antecedents of and mediators in the workforce engagement-performance relationship.
Esssay. Relational vs Transactional psychological contractsDimitrios Kordas
This is an essay, written for the LSE Summer School 2013, focused on the comparison and analysis of transactional and relational, Psychological Contracts (PC) and their intreconnection with different working environments. The author tries to keep a deeper eye on the emerging trend of hiring initially on a transactional contractual basis and later on a relational one. The limited scope and academic requirements constrained a more elaborated view on the causes of psychological contract breach and a wider approach on the several PC models have already been developed. The Harvard model is used as a "map of the HRM territory" (Beer et al., 1984) to depict how the HR-policies can empower the two, examined, psychological contract types.
Impact of JS on OC (correlational Study)misbah ullah
This document discusses the relationship between job satisfaction and organizational commitment. It provides definitions of both concepts and reviews relevant literature. The literature suggests there is a strong positive relationship between job satisfaction and organizational commitment. Employees with higher job satisfaction tend to have stronger commitment to their organization, resulting in lower absenteeism and turnover. The purpose of the study was to empirically examine this relationship between the two variables in Pakistan.
Relationship between performance appraisal politics, organizational commitmen...Alexander Decker
This document summarizes a study examining the relationship between performance appraisal politics, organizational commitment, and turnover intention. The study was conducted in the pharmaceutical industry in Pakistan. Data was collected through questionnaires from 10 companies, with a 90% response rate. The study found that perceptions of political motives in performance appraisals were negatively related to organizational commitment and positively related to turnover intention. Organizational commitment was also found to be negatively related to turnover intention.
The psychological contract has captured the attention of researchers as a framework for understanding the employment relationship. The concept of the psychological contract developed by the organizational scholar Denise Rousseau, represents the mutual beliefs, perceptions, and informal obligations between an employer and an employee. It sets the dynamics for the relationship and defines the detailed practically of the work to be done. It is distinguishable from the formal written contract of employment which, for the most part, only identifies mutual duties and responsibilities in a generalized form. This chapter begins with a review of the initial phase in the development of the psychological contract highlighting the commonalities and differences amongst the early contributors.
This study examines the relationships between organizational culture, leadership behaviors, organizational commitment, job satisfaction, and job performance in small and medium Taiwanese firms. Surveys were distributed to 1,451 employees across 84 firms, with 749 valid responses. Significant findings include: (1) transformational leadership was positively related to organizational commitment in innovative cultures, (2) organizational commitment mediated the relationship between transformational leadership and job satisfaction across all cultures, and (3) organizational commitment mediated the relationship between transformational leadership and job performance in supportive and bureaucratic cultures.
This document discusses how ethical values are playing an increasingly influential role in shaping employee attitudes and behaviors regarding the psychological contract between employees and organizations. It proposes expanding the interpretive framework for psychological contracts to include an "ideology-infused" perspective, where employees may seek contributions from their employer that align with societal values or principles beyond just individual or mutual benefits. Breach of the psychological contract could then occur if an organization fails to deliver on contributions involving benefits to broader society or ethical standards, even if there is no direct impact on the employee. The document examines how personal ethical values and shared understandings of organizational ethics form important frameworks for how employees interpret organizations' obligations and behaviors.
This document summarizes several studies on employee satisfaction and related concepts. It discusses factors that influence employee satisfaction such as job security, compensation, benefits, promotion opportunities, and work environment. It also examines the relationship between employee satisfaction and outcomes like motivation, performance and loyalty. Several models and frameworks for understanding job satisfaction are reviewed. Measures of job satisfaction, such as the Job Descriptive Index and Minnesota Satisfaction Questionnaire, are also summarized.
Formation of organizational citizenship behaviors in students employed in uni...AlFajrQuraan
This document summarizes a study that examined how manager and coworker behaviors influence the development of organizational citizenship behaviors (OCBs) in student employees of university dining services. The study found that managers and coworkers demonstrating OCBs towards individuals was positively related to students also exhibiting individual-oriented OCBs. It also found that certain transformational leadership behaviors by managers indirectly led to students demonstrating organization-oriented OCBs. Additionally, there was a weak but significant negative relationship between students' OCBs and their intent to leave their job.
This study examined the relationship between employee commitment and organizational citizenship behavior in Nepalese companies. A survey was administered to 340 employees across five companies. The results showed that affective commitment and normative commitment were positively related to both factors of organizational citizenship behavior - altruism and compliance. Continuance commitment was not significantly related to altruism or compliance. The findings imply that affectively and normatively committed employees are more likely to exhibit organizational citizenship behaviors that benefit coworkers and the organization, while continuance commitment does not influence such extra-role behaviors. Overall, the study found employee commitment, especially affective and normative commitment, can promote organizational citizenship behavior in Nepalese workplaces.
This document provides an introduction and literature review for a comparative study of employer provided training and organizational performance in the UK and Bangladesh. It discusses relevant theories like human capital theory and Hofstede's cultural dimensions model. For the UK context, it summarizes studies finding mixed results on the relationship between human resource management practices like training and organizational performance. Cultural dimensions show some differences between the UK and Bangladesh that could impact work attitudes and performance.
This document summarizes a critical review of the relationship between job satisfaction and organizational citizenship behavior (OCB). It finds that most research has shown a positive relationship between job satisfaction and OCB. Job satisfaction is influenced by both intrinsic and extrinsic factors. When employees are satisfied, they are more likely to display OCB through voluntary helpful behaviors towards colleagues and the organization. While a few studies found no relationship, the majority of evidence suggests higher job satisfaction translates to higher levels of OCB.
Advanced research methods research paperAlFajrQuraan
This document discusses a study examining the impact of negative workplace gossip by employees about their supervisor on the supervisor's perception of a psychological contract breach. It proposes that negative gossip threatens the supervisor's self-esteem, leading to perceived breach of the implicit obligations between employee and supervisor. The study will test whether self-affirmation by supervisors can reduce this effect by buffering threats to self-esteem. It outlines hypotheses, a research model, and methodology including field and experimental studies to collect data from supervisors and employees to test the relationships between negative gossip, self-esteem, perceived breach, and the moderating role of self-affirmation.
ble, accommodation of cultural differences personality, the
use of sound
This article discusses three major gaps be- in employee attitudes and job satisfaction selection
tween HR practice and scientific research on will help organizations enhance employee methods and a
employee attitudes and job satisfaction: (1) attitudes and performance. good match
the causes of employee attitudes, (2) the re- between
sults of positive or negative job satisfaction, Gap 2—The Results of Positive or employees and
and (3) how to measure and influence em- jobs will ensure
Negative Job Satisfaction people are
ployee attitudes. The causes of employee at- selected and
This document summarizes a study on employee engagement in the IT industry. It discusses definitions of employee engagement from various scholars and practitioners. It describes how the study was conducted through interviews with HR personnel and employees at an IT company to understand their employee engagement practices. Key findings include how the company divides HR activities among different teams, uses an internal web portal to facilitate employee goals and recognition, and holds regular refresh meetings to encourage employees. The relationship between employee engagement, job satisfaction, and individual/organizational performance is also discussed. In conclusion, the study provided insight into the company's emphasis on engagement from onboarding through exit interviews to increase productivity.
This document summarizes a research study that investigated organizational commitment and job performance among academic and administrative personnel at a university. The study used Allen and Meyer's Three-Component Model to measure three types of organizational commitment: affective, normative, and continuance. It found that both academic and administrative personnel have strong affective and normative commitment to the university. Administrative personnel had stronger continuance commitment than academic personnel. The study also found that academic personnel had stronger affective and normative commitment, while administrative personnel had stronger continuance commitment. Both groups performed well in their jobs.
Analysis Of RC Structures Subject To Vibration By Using AnsysIJERA Editor
Recent historic events have shown that buildings that are designed in compliance with conventional building codes are not necessarily able to resist blast effects. It was observed in the past events that progressive or disproportionate collapse generally occurred due to deficient blast performance of the structure, albeit in compliance with conventional design codes. In the past, safety of structures against blast effects was ensured, to a limited extent, through perimeter control; which minimizes damage by preventing the direct impact of the blast effects on the building. With the emergence of blast resistant structural design, methodologies to inhibit progressive collapse through the structural components performance can be developed, although there are no available adequate tools to simulate or predict progressive collapse behavior of concrete buildings with acceptable precision and reliability. This paper presents part of an effort to find an affordable solution to the problem. State of the art review of the blast analysis and progressive collapse analysis procedures will be presented. Preliminary analysis has been carried out to establish the vulnerability of a typical multistory reinforced concrete framed building in Riyadh when subjected to accidental or terrorist attack blast scenarios. In addition, the results of the blast vulnerability assessment will be used to develop mitigation approach to control or prevent progressive collapse of the building. For protective structures, reinforced concrete is commonly used. Concrete structures subjected to explosive loading in a combination of blast and fragments will have very different response than statically loaded structure. During the blast and the fragment impacts the structure will shake and vibrate, severe crushing of concrete occurs and a crater forms (spalling) in the front of the concrete; for large penetration, scabbing may occur at the backside of the wall, or even perforation, with a risk of injury for people inside the structure. This thesis is intended to increase the knowledge of reinforced concrete structures subjected to explosive loading, i.e. effects of blast and fragmentation. A further aim is to describe and use the non-linear finite element (FE) method for concrete penetration analyses. Particular attention is given to dynamic loading, where the concrete behavior differs compared to static loading. The compressive and tensile strengths increase due to the strain rate effects. Initial stiffness increases, and moreover the concrete strain capacity is increased in dynamic loading. Traditionally, for prediction of the depth of penetration and crater formation from fragments and projectiles, empirical relationships are used, which are discussed here together with the effects of the blast wave that is caused by the explosion. To learn more about the structural behavior of concrete subjected to severe loading, a powerful tool is to combine advanced non-linear FE analyses and exper
Employee Englightnment Sulphey and BasheerM M Sulphey
an enlightened employee is capable of radiating a positive energy among his peers and colleagues. He creates not only a better surrounding by keeping his actions at par with his words, but also better humans of tomorrow not just limiting to commitment or engagement.
11.a two factor model of organizational citizenship behaviour in organizationsAlexander Decker
The document discusses a theoretical framework for examining organizational citizenship behavior (OCB) using Herzberg's two-factor theory of motivation. It proposes that motivation factors positively impact OCB while their absence negatively impacts OCB. It also proposes that the presence of sufficient hygiene factors reduces job dissatisfaction, which could indirectly influence OCB. The framework aims to provide additional insights into understanding what motivates individuals' OCB.
This document summarizes a research article from the International Journal of Advanced Research in Management. The article discusses organizational commitment, which refers to an employee's psychological attachment to an organization. It reviews different models of organizational commitment, including viewing it as a unidimensional versus multidimensional construct. It specifically examines Meyer and Allen's three-component model of commitment, which includes affective, continuance, and normative commitment. The article also discusses factors that can impact an employee's level of organizational commitment, such as role stress, empowerment, job insecurity, and leadership distribution. It concludes by reviewing different forces that can drive organizational commitment, such as investments, reciprocity, lack of alternatives, and identification with an organization
Workforce engagement: What it is, what drives it, and why it matters for orga...Andrea Kropp
This research article examines workforce engagement at the organizational level across 102 publicly traded companies. The researchers define workforce engagement as the aggregate work engagement experiences of individual employees in an organization. They hypothesize and find that workforce engagement significantly predicts organizational financial and customer metrics 1-2 years later, after controlling for industry. Additionally, they find that organizational practices, supervisory support, and work attributes are significant drivers of workforce engagement, and that workforce engagement mediates the relationship between these drivers and organizational performance. The study contributes to research on employee engagement by examining outcomes at the organizational level across diverse industries, using a predictive design, and investigating antecedents of and mediators in the workforce engagement-performance relationship.
Esssay. Relational vs Transactional psychological contractsDimitrios Kordas
This is an essay, written for the LSE Summer School 2013, focused on the comparison and analysis of transactional and relational, Psychological Contracts (PC) and their intreconnection with different working environments. The author tries to keep a deeper eye on the emerging trend of hiring initially on a transactional contractual basis and later on a relational one. The limited scope and academic requirements constrained a more elaborated view on the causes of psychological contract breach and a wider approach on the several PC models have already been developed. The Harvard model is used as a "map of the HRM territory" (Beer et al., 1984) to depict how the HR-policies can empower the two, examined, psychological contract types.
Impact of JS on OC (correlational Study)misbah ullah
This document discusses the relationship between job satisfaction and organizational commitment. It provides definitions of both concepts and reviews relevant literature. The literature suggests there is a strong positive relationship between job satisfaction and organizational commitment. Employees with higher job satisfaction tend to have stronger commitment to their organization, resulting in lower absenteeism and turnover. The purpose of the study was to empirically examine this relationship between the two variables in Pakistan.
Relationship between performance appraisal politics, organizational commitmen...Alexander Decker
This document summarizes a study examining the relationship between performance appraisal politics, organizational commitment, and turnover intention. The study was conducted in the pharmaceutical industry in Pakistan. Data was collected through questionnaires from 10 companies, with a 90% response rate. The study found that perceptions of political motives in performance appraisals were negatively related to organizational commitment and positively related to turnover intention. Organizational commitment was also found to be negatively related to turnover intention.
The psychological contract has captured the attention of researchers as a framework for understanding the employment relationship. The concept of the psychological contract developed by the organizational scholar Denise Rousseau, represents the mutual beliefs, perceptions, and informal obligations between an employer and an employee. It sets the dynamics for the relationship and defines the detailed practically of the work to be done. It is distinguishable from the formal written contract of employment which, for the most part, only identifies mutual duties and responsibilities in a generalized form. This chapter begins with a review of the initial phase in the development of the psychological contract highlighting the commonalities and differences amongst the early contributors.
This study examines the relationships between organizational culture, leadership behaviors, organizational commitment, job satisfaction, and job performance in small and medium Taiwanese firms. Surveys were distributed to 1,451 employees across 84 firms, with 749 valid responses. Significant findings include: (1) transformational leadership was positively related to organizational commitment in innovative cultures, (2) organizational commitment mediated the relationship between transformational leadership and job satisfaction across all cultures, and (3) organizational commitment mediated the relationship between transformational leadership and job performance in supportive and bureaucratic cultures.
This document discusses how ethical values are playing an increasingly influential role in shaping employee attitudes and behaviors regarding the psychological contract between employees and organizations. It proposes expanding the interpretive framework for psychological contracts to include an "ideology-infused" perspective, where employees may seek contributions from their employer that align with societal values or principles beyond just individual or mutual benefits. Breach of the psychological contract could then occur if an organization fails to deliver on contributions involving benefits to broader society or ethical standards, even if there is no direct impact on the employee. The document examines how personal ethical values and shared understandings of organizational ethics form important frameworks for how employees interpret organizations' obligations and behaviors.
This document summarizes several studies on employee satisfaction and related concepts. It discusses factors that influence employee satisfaction such as job security, compensation, benefits, promotion opportunities, and work environment. It also examines the relationship between employee satisfaction and outcomes like motivation, performance and loyalty. Several models and frameworks for understanding job satisfaction are reviewed. Measures of job satisfaction, such as the Job Descriptive Index and Minnesota Satisfaction Questionnaire, are also summarized.
Formation of organizational citizenship behaviors in students employed in uni...AlFajrQuraan
This document summarizes a study that examined how manager and coworker behaviors influence the development of organizational citizenship behaviors (OCBs) in student employees of university dining services. The study found that managers and coworkers demonstrating OCBs towards individuals was positively related to students also exhibiting individual-oriented OCBs. It also found that certain transformational leadership behaviors by managers indirectly led to students demonstrating organization-oriented OCBs. Additionally, there was a weak but significant negative relationship between students' OCBs and their intent to leave their job.
This study examined the relationship between employee commitment and organizational citizenship behavior in Nepalese companies. A survey was administered to 340 employees across five companies. The results showed that affective commitment and normative commitment were positively related to both factors of organizational citizenship behavior - altruism and compliance. Continuance commitment was not significantly related to altruism or compliance. The findings imply that affectively and normatively committed employees are more likely to exhibit organizational citizenship behaviors that benefit coworkers and the organization, while continuance commitment does not influence such extra-role behaviors. Overall, the study found employee commitment, especially affective and normative commitment, can promote organizational citizenship behavior in Nepalese workplaces.
This document provides an introduction and literature review for a comparative study of employer provided training and organizational performance in the UK and Bangladesh. It discusses relevant theories like human capital theory and Hofstede's cultural dimensions model. For the UK context, it summarizes studies finding mixed results on the relationship between human resource management practices like training and organizational performance. Cultural dimensions show some differences between the UK and Bangladesh that could impact work attitudes and performance.
This document summarizes a critical review of the relationship between job satisfaction and organizational citizenship behavior (OCB). It finds that most research has shown a positive relationship between job satisfaction and OCB. Job satisfaction is influenced by both intrinsic and extrinsic factors. When employees are satisfied, they are more likely to display OCB through voluntary helpful behaviors towards colleagues and the organization. While a few studies found no relationship, the majority of evidence suggests higher job satisfaction translates to higher levels of OCB.
Advanced research methods research paperAlFajrQuraan
This document discusses a study examining the impact of negative workplace gossip by employees about their supervisor on the supervisor's perception of a psychological contract breach. It proposes that negative gossip threatens the supervisor's self-esteem, leading to perceived breach of the implicit obligations between employee and supervisor. The study will test whether self-affirmation by supervisors can reduce this effect by buffering threats to self-esteem. It outlines hypotheses, a research model, and methodology including field and experimental studies to collect data from supervisors and employees to test the relationships between negative gossip, self-esteem, perceived breach, and the moderating role of self-affirmation.
ble, accommodation of cultural differences personality, the
use of sound
This article discusses three major gaps be- in employee attitudes and job satisfaction selection
tween HR practice and scientific research on will help organizations enhance employee methods and a
employee attitudes and job satisfaction: (1) attitudes and performance. good match
the causes of employee attitudes, (2) the re- between
sults of positive or negative job satisfaction, Gap 2—The Results of Positive or employees and
and (3) how to measure and influence em- jobs will ensure
Negative Job Satisfaction people are
ployee attitudes. The causes of employee at- selected and
This document summarizes a study on employee engagement in the IT industry. It discusses definitions of employee engagement from various scholars and practitioners. It describes how the study was conducted through interviews with HR personnel and employees at an IT company to understand their employee engagement practices. Key findings include how the company divides HR activities among different teams, uses an internal web portal to facilitate employee goals and recognition, and holds regular refresh meetings to encourage employees. The relationship between employee engagement, job satisfaction, and individual/organizational performance is also discussed. In conclusion, the study provided insight into the company's emphasis on engagement from onboarding through exit interviews to increase productivity.
This document summarizes a research study that investigated organizational commitment and job performance among academic and administrative personnel at a university. The study used Allen and Meyer's Three-Component Model to measure three types of organizational commitment: affective, normative, and continuance. It found that both academic and administrative personnel have strong affective and normative commitment to the university. Administrative personnel had stronger continuance commitment than academic personnel. The study also found that academic personnel had stronger affective and normative commitment, while administrative personnel had stronger continuance commitment. Both groups performed well in their jobs.
Analysis Of RC Structures Subject To Vibration By Using AnsysIJERA Editor
Recent historic events have shown that buildings that are designed in compliance with conventional building codes are not necessarily able to resist blast effects. It was observed in the past events that progressive or disproportionate collapse generally occurred due to deficient blast performance of the structure, albeit in compliance with conventional design codes. In the past, safety of structures against blast effects was ensured, to a limited extent, through perimeter control; which minimizes damage by preventing the direct impact of the blast effects on the building. With the emergence of blast resistant structural design, methodologies to inhibit progressive collapse through the structural components performance can be developed, although there are no available adequate tools to simulate or predict progressive collapse behavior of concrete buildings with acceptable precision and reliability. This paper presents part of an effort to find an affordable solution to the problem. State of the art review of the blast analysis and progressive collapse analysis procedures will be presented. Preliminary analysis has been carried out to establish the vulnerability of a typical multistory reinforced concrete framed building in Riyadh when subjected to accidental or terrorist attack blast scenarios. In addition, the results of the blast vulnerability assessment will be used to develop mitigation approach to control or prevent progressive collapse of the building. For protective structures, reinforced concrete is commonly used. Concrete structures subjected to explosive loading in a combination of blast and fragments will have very different response than statically loaded structure. During the blast and the fragment impacts the structure will shake and vibrate, severe crushing of concrete occurs and a crater forms (spalling) in the front of the concrete; for large penetration, scabbing may occur at the backside of the wall, or even perforation, with a risk of injury for people inside the structure. This thesis is intended to increase the knowledge of reinforced concrete structures subjected to explosive loading, i.e. effects of blast and fragmentation. A further aim is to describe and use the non-linear finite element (FE) method for concrete penetration analyses. Particular attention is given to dynamic loading, where the concrete behavior differs compared to static loading. The compressive and tensile strengths increase due to the strain rate effects. Initial stiffness increases, and moreover the concrete strain capacity is increased in dynamic loading. Traditionally, for prediction of the depth of penetration and crater formation from fragments and projectiles, empirical relationships are used, which are discussed here together with the effects of the blast wave that is caused by the explosion. To learn more about the structural behavior of concrete subjected to severe loading, a powerful tool is to combine advanced non-linear FE analyses and exper
The document is a list of repeated links to the URL http://imranseries.tumblr.com/forcompletelist. There is no other textual content. The list contains over 100 repetitions of this same link.
Intrusion Detection System using Self Organizing Map: A SurveyIJERA Editor
Due to usage of computer every field, Network Security is the major concerned in today’s scenario. Every year the number of users and speed of network is increasing, along with it online fraud or security threats are also increasing. Every day a new attack is generated to harm the system or network. It is necessary to protect the system or networks from various threats by using Intrusion Detection System which can detect “known” as well as “unknown” attack and generate alerts if any unusual behavior in the traffic. There are various approaches for IDS, but in this paper, survey is focused on IDS using Self Organizing Map. SOM is unsupervised, fast conversion and automatic clustering algorithm which is able to handle novelty detection. The main objective of the survey is to find and address the current challenges of SOM. Our survey shows that the existing IDS based on SOM have poor detection rate for U2R and R2L attacks. To improve it, proper normalization technique should be used. During the survey we also found that HSOM and GHSOM are advance model of SOM which have their own unique feature for better performance of IDS. GHSOM is efficient due to its low computation time. This survey is beneficial to design and develop efficient SOM based IDS having less computation time and better detection rate.
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A Literature Review on Organizational Commitment – A Comprehensive Summary
1. Sayani Ghosh Int. Journal of Engineering Research and Applications www.ijera.com
ISSN : 2248-9622, Vol. 4, Issue 12( Part 1), December 2014, pp.04-14
www.ijera.com 4 | P a g e
A Literature Review on Organizational Commitment – A
Comprehensive Summary
Sayani Ghosh*, Dr. Swamy D R**
*(Department of Industrial Engineering & Management JSS Academy of Technical Education, Bangalore-
560060.)
** (Department of Industrial Engineering & Management JSS Academy of Technical Education, Bangalore-
560060.)
ABSTRACT
The paper encapsulates the evolution of the concept of organizational commitment, and its constructs. It focuses
and analyses the literature findings of organizational commitments over the last five decades. It categorizes the
approaches into six broad eras, each era being an extension and modification over the preceding ones. This
review paper brings to the fore the theories that have emerged in the body of knowledge regarding commitment
in organizations in a chronological order, starting from the side bet theory to the more recent multiple
commitment approach. The gaps in the theories proposed have been identified and reviewed critically. It is
difficult to conceptualize and measure organizational commitment as it encompasses a vast and highly diverse
body of knowledge. Due to this it becomes difficult to interpret and conclude from the existing bodies of
literature. The paper also highlights the importance of recognizing the individual/employee‟s perspective
towards organizational commitment.
Keywords: Affective Commitment, Continuance Commitment, Normative Commitment, Employee Retention,
Employee Commitment, Organizational Behavior, Organizational Commitment, Organizational Psychology,
Turnover, Three Dimensional Model.
I. INTRODUCTION
Be loyal to the company, and the company will
be loyal to you, a credo emblematic of bygone era
(Mowday, Porter, & Steers, 1982), obviously
understates the complexity involved in a person‟s
attitude toward and behavior within his or her
employing organization. The term commitment
means “engagement or involvement that restricts
freedom of action” (Oxford Dictionary). The
concept of commitment in the workplace remains a
much researched topic and an intriguing trait of
employee behavior. Studies in this area have also
affected the conceptualization of commitment
towards the job, occupation, the workgroup,
representative employee bodies, and work itself.
Research in this area has stemmed primarily from
the need to establish a relationship between
antecedents of organizational commitment and
organizational outcomes in order to create and
sustain a committed workforce contributing
positively towards organizational commitment.
There has been substantial review of the
organizational commitment literature from the
approach proposed by Becker (1960) through Meyer
and Allen (1999) till Somers (2009). Employee
commitment still remains one of the most intriguing
and challenging concepts in the fields of
management, organizational behavior and Human
Resource Management (Cohen 2003; Cooper-Hakim
and Viswesvaran, 2005; Morrow 1993).
Organizational Commitment is a core predictor of
employee‟s attitude to the organization and is a
strong indicator of turnover behavior, withdrawal
tendency and organizational citizenship behavior
(Mathieu and Zajac, 1990; Morrow, 1993; Sinclair
and Wright, (2005).
The leading study to OC has been the three-
dimensional approach proposed by Meyer and Allen
(1984; 1997), which categorizes commitment into
three distinctive scales, namely, affective, normative
and continuance commitment. Although these
concepts find their roots in earlier studies (Becker
1960, Porter, Steers, Mowday & Boulian, 1974) on
organizational commitment and have contributed
significantly to the development of the concept, yet
the limitations of these studies have prevented the
construct of OC to be developed holistically and
diminished the predictive validity of the
Organizational Commitment dimensions (Cohen,
2003; Ko, Price, & Mueller, 1997).
This paper reviews the approaches to OC. Even
though the multidimensional approach of Allen &
Meyer, 1990) to OC is considered to be the
dominant outlook towards OC, the contribution of a
RESEARCH ARTICLE OPEN ACCESS
2. Sayani Ghosh Int. Journal of Engineering Research and Applications www.ijera.com
ISSN : 2248-9622, Vol. 4, Issue 12( Part 1), December 2014, pp.04-14
www.ijera.com 5 | P a g e
few of its dimensions is still ambiguous and needs
careful consideration towards understanding the
concept of commitment. The evolution in OC
concepts can be categorized into several theories:
The Side Bet theory from Becker (1960), Porter‟s
(1974) Affective Dependence theory, O‟Reilley and
Chatman (1986), Meyer and Allen‟s Multi-
dimension theory (1984, 1990) till Cohen‟s Two-
dimension (2007) and Somers‟ Combined theory
(2009). Each of these theories has its own way of
explaining the concept of and a strong bearing on the
present status of Organizational Commitment.
II. REVIEW OF THE COMMITMENT
LITERATURE
2.1The Early Era: The Side-Bet Approach
According to Becker‟s theory, the relationship
between an employee and the organization is
founded on behaviors bounded by a “contract” of
economic gains. Employees are committed to the
organization because they have some hidden vested
investments or side-bets. These side-bets are valued
by the individual because of the accrual of certain
costs that render disengagement difficult. In fact
Becker‟s theory identifies organizational
commitment as a major predictor of voluntary
turnover. Even though the side-bet theory was
abandoned as a leading proponent of organizational
commitment concept, yet the influence of this
approach is very evident in Meyer and Allen‟s Scale
(1991), better acknowledged as continuance
commitment.
2.2 The Middle Era: The Psychological
Attachment Approach
In the Middle Affective Dependence period, the
focus shifted from tangible side-bets to
psychological connection developed towards the
organization. This school of thought attempted to
describe commitment as a combination of attitude
and interest in economic gains from associating with
the company. Employee retention was attributed not
only to economic gains, but more so to affective
influence. Porter and his followers hence define
commitment as “the relative strength of an
individual‟s identification with and involvement in a
particular organization” (Mowday, Steers and Porter
1979; p.226).
Organizational Commitment, therefore,
comprises of three components, namely, Strong
Acceptance, Participation and Loyalty. It was even
proposed that commitment was sometimes a better
alternative construct to predict turnover intentions as
opposed to job satisfaction. It is characterized by a
belief in and strong acceptance of the company‟s
values, norms and goals, the willingness to exert
substantial effort for the well being and prosperity of
the organization, and a resilient aspiration to serve
the organization with loyalty and commitment
(Mowday et al., 1979).
Porter et al. concept of organizational
commitment is grounded on the basic assumption of
Becker‟s theory, i.e., commitment and employee
turnover are highly correlated. Based on Porter,
Steers, Mowday and Boulian‟s approach to OC, a
tool in the form of a organizational commitment
questionnaire was developed that captured not only
the attitudinal notion of commitment, but also
encapsulated the consequences of commitment. Due
to the inherent limitations of the Organizational
Commitment Questionnaire, Meyer and Allen
(1984), O‟Reilly and Chatman (1986) proposed the
multi-dimension model.
2.3 The Third Era: The Multidimensional
Approach
This approach is the advancement from the
single-dimension era of organizational commitment.
The major proponents of the multi-dimension
approach are Meyer and Allen (1984) and O‟Reilley
and Chatman (1986). Meyer and Allen‟s Three
Dimensional Theory (1984, 1990, 1997), has been
the leading approach to organizational commitment
for more than two decades. The fallacies and
drawbacks resulting from improper execution of
Becker‟s Side-bet theory formed the basis for Meyer
and Allen‟s (1984) research in this area. It was
argued that the scales developed by Becker‟s
followers (Alutto et al., 1973; Ritzer and Trice,
1969) measured attitudinal commitment rather than
side-bets. They contended that the best way to
measure side-bets was to employ indicators that can
analyze the perceptions regarding the number and
magnitude of side-bets an individual has made. After
comparing the interrelationship between the
common scales measuring organizational
commitment, two scales were developed, one
measuring Affective commitment and the other
Continuance commitment.
The affective commitment scale developed was
a significant improvement over the OCQ and was
able to assess commitment which was exemplified
by positive emotions of identifying with the work
organization. It was designed to assess the extent to
which an employee presents the desire to remain a
member of an organization due to an emotional
attachment to, and involvement with that
organization. Meyer and Allen also argued that the
Continuance commitment scale thus put forth would
be able to enhance the representation of Becker‟s
side-bet approach. This scale was designed to assess
the extent to which an employee desires to remain a
member of the organization because of the
3. Sayani Ghosh Int. Journal of Engineering Research and Applications www.ijera.com
ISSN : 2248-9622, Vol. 4, Issue 12( Part 1), December 2014, pp.04-14
www.ijera.com 6 | P a g e
awareness regarding the costs associated with
leaving it.
Subsequently in the year 1990, Meyer & Allen
proposed the third dimension of Organizational
Commitment scale, namely, Normative
Commitment. Normative commitment stems from
the desire to remain a member of the organization
due to a feeling of obligation, which includes a sense
of debt owed to a superior, a co-worker or the
company on the whole. The scales proposed by
Meyer & Allen have been tested time and again so
that they can be used as instruments for gauging
organizational commitment. The scales were
evaluated for their psychometric properties,
discriminant validity and relationship with
antecedents and outcomes (Allen & Meyer, 1990;
beck & Wilson, 2000; Hackett, Bycio & Hausdorf,
1994; Jaros, 1997; Ko et al., 1997; McGee & Ford,
1987). Going forward, attempts were also made to
relate normative commitment approach to
motivation theories (Meyer & Allen, 1991, 1997;
Meyer, Becker and Vandenberghe, 2004; Meyer &
Herscovitch, 2001).
Since the previous approaches to OC failed to
distinguish between the two processes of
commitment, i.e., antecedent and outcomes of
commitment on one hand and the root cause of
attachment to organization on the other. O‟Reilley
and Chatman (1986) pursued research in this area
which would mitigate these problems at hand. They
identified commitment as a psychological affiliation
a person feels towards the organization manifested
by the extent to which an individual is able to adopt
and adapt to the attributes and viewpoints of the
organization. An employee‟s psychological
attachment can be predicted by their conformity to
the company‟s rules and regulations in lieu of
extrinsic rewards, involvement based on a desire for
affiliation, and internalization depending on the
congruence between the personal and organizational
values. O‟Reilley and Chatman were successfully
able to distinguish between the two stages- a shallow
level of commitment resulting from the compliance
perspective arising out of an exchange process and a
more deep rooted one arising out of psychological
insinuations. Two dimensions of psychological
attachment – identification and internalization, were
also recognized. The other contribution of the
O‟Reilley & Chatman theory was to identify
Organizational Citizenship Behaviour as an outcome
of the psychological attachment of employees
towards their organization. This was an addition to
the OC-outcome relationship theorized by Becker,
1960, Porter et al. 1974, which primarily harped on
commitment to be an important determinant of
employee turnover intentions.
O‟Reilley & Chatman‟s theory was also not
without its detractors and critiques. Vandenberg,
Self, and Sep (1994) argued that the scale for the
„identification‟ dimension captured the same
information as an OCQ. Further, others (Bennett &
Durkin, 2000) pointed out that the dimensions of
„identification‟ and „internalization‟ are able to tap
aspects which are similar in nature and the
compliance dimension does not truly reflect an
emotional association with the organization. Due to
these reasons and difficulties faced in implementing
this theory, researchers have preferred to follow the
Meyer &Allen‟s (1984) approach to further studies
in the domain of organizational commitment.
Even though Meyer & Allen‟s theory was
preferred as a basis for future research, it fell short in
explaining the delicate intricacies and interactions
between the different dimensions of OC. Continuing
this line of work, Vandenberg and Self (1993)
measured four forms of commitment – affective and
continuance commitment of Meyer and Allen
(1984), Organizational identification, and OCQ – at
three different points in time (the first day of work,
third month of work, and sixth month of work). The
findings yielded that affective and continuance
commitment varied across the three time frames.
The conclusion drawn from these observations
indicate that at different stages of their career,
individuals assign different meanings and interpret
the parameters leading to commitment in different
ways. As the tenure in the organization increases, the
interpretation of commitment also changes.
Criticisms were also leveled against the
discriminant and content validity of the scales
developed by Meyer & Allen. Ko et al. argued that
there were conceptual problems with these scales
which rendered them difficult to be tested for
psychometric properties. Further, the commitment
definition put forward by Meyer & Allen did not
encompass all the attributes of affective, normative
and continuance commitment. Even though they
identified a common factor between the three types
of commitment, and characterized it as a
psychological state, however, they failed to precisely
define the meaning of psychological state (Ko et al.,
1997, p. 970).1
Ko et al. focused on two main problems in this
approach. Becker's (1960) concept of commitment
represented a component of attitudinal commitment
because he emphasized the awareness of the costs
associated with leaving the organization. However,
this argument was flawed. Becker defined
commitment as a consistent line of activity of
1
Cohen, A. (2007). Commitment Before And After:
An Evaluation And Re-Conceptualization Of
Organizational Commitment ;Human Resource
Management Review 17: 336-354
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maintaining membership in the organization and
attempted to explain what caused this consistency.
Therefore, Becker's view of commitment was more
congruent with the behavioral rather than attitudinal
approach of Porter and his colleagues. (Ko et al.,
1997, p. 970).
Their second criticism focused on the
relationship between affective commitment and
normative commitment. Based on their findings that
showed a lack of discriminant validity between the
two concepts, Ko et al. (1997) concluded there is
considerable conceptual overlap between NC and
AC (e.g. affective commitment). It was unclear how
NC can be conceptually separable from AC. (Ko et
al., 1997, p. 971).
Because of the above mentioned problems,
considerable conceptual work became necessary,
and new measures were to be developed that would
adequately assess the new conceptualizations. Meyer
and Allen and their colleagues were aware of some
of the problems associated with the three-
dimensional scales. Throughout the years, some
changes in the scales were proposed and tested. For
example, a shorter 6-item version of the three scales
was advanced, a revised normative commitment
scale was also proposed, and a two dimensional
continuance commitment scale was also suggested
(Meyer & Allen, 1997). Subsequently, major
revisions in the continuance commitment scale were
advanced (Powell & Meyer, 2004). While these
changes did improve some of the psychometric
properties of the scales, they posed a dilemma for
researchers as to which version of the scales to use. 2
This paper argues that most of the approaches to
OC developed so far have the potential to contribute
to a better understanding of OC and thus cannot be
ignored in any re-conceptualization of commitment.
The strong relationship found between commitment
and organizational citizenship behavior (Meyer et
al., 2002) supports the usefulness of commitment in
explaining other valuable outcomes in the
workplace.
A need for giving more attention to the notion
of time in the conceptualization of commitment was
felt. The instability of the factor structures of
commitment across different timeframes
(Vandenberg & Self, 1993) suggested that
employees had difficulty understanding the meaning
2
Cohen, A. (2007). Commitment Before And After:
An Evaluation And Re-Conceptualization Of
Organizational Commitment; Human Resource
Management Review 17: 336-354
of the items typically included in measurements of
commitment in different stages in their
organizational career. Further, the role of normative
commitment and continuance commitment needed to
be reexamined in commitment conceptualizations.
The high correlations between normative and
affective commitment found in meta-analysis
(Meyer et al., 2002), and the bi-dimensionality of
continuance commitment suggested the need for
modifications of these dimensions (Ko et al., 1997).
2.4 Model Based on Two Dimensions: Time
and Style of Commitment
All the above proposed theories suffered from
some limitations and hence efforts were made to
minimize these limitations by a theory which
contended that organizational commitment is two-
dimensional- Instrumental and Affective. In
addition, sharp difference was made between
commitment propensity that developed before one‟s
entry into an organization and commitment attitudes
that developed after one‟s entry, i.e., the importance
of time frame in development of organizational
commitment.
On this basis, a four-component commitment model
was suggested:
i) Commitment as an attitude:
The theory asserted that the intention to perform
behaviour is determined by the individual‟s attitude
towards performing the behavior and subjective
norms held by the individual. Hence, attitude is the
first antecedent of behavioural intention and
behavioural intention refers to the likelihood that the
individual will engage in the behaviour. Mowday,
Porter and Steers (1982) pointed out the difference
between attitudinal and behavioural commitment.
According to them, attitudinal commitment focused
on the process by which people came to think about
their relationship with the organization. Behavioural
commitment related to the process by which
individuals became involved and associated with a
certain organization and its dealings towards them.
This distinction was subtle but important.
ii) Commitment as a two dimensional concept: Time
and Nature:
The first dimension was the time of
commitment- pre-entry and post-entry commitment
to an organization. The second dimension
differentiated between instrumental commitment and
normative and affective commitment.
First Dimension: Time and Commitment: Pre-entry
versus Post-entry
Employees, even before their engagement in an
organization, develop an attitude in the socialization
process and are influenced by personal values,
beliefs, expectations about the job and prior
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experiences, if any. These attitudes are also defined
as commitment propensity, which influences
commitment to the organization developed after
entry. Commitment propensity, is theoretical,
develops prior to entry in the organization and
higher levels of it are more likely to impact the
actual commitment development after entry.
Normative commitment is better understood as
a pre-entry commitment propensity, rather than post-
entry and develops during one‟s socialization in
one‟s culture, family and surroundings. This is,
therefore, inherent, in a general form and not
specific to any organization.
Instrumental commitment reflects attachment
based on a more tangible exchange relationship with
the organization and is relevant to understanding the
commitment of current employees. However, both
commitments are influenced mainly by one‟s
organizational experiences.
Hence it is proposed: (1) Timing is a key
element in commitment, creating two dimensions:
pre-entry commitment propensity versus post-entry
commitment. Commitment propensity indicated
general propensity to be committed to the
organization or job, while post-entry commitment
dealt with actual commitment to the specific
organization.
Second Dimension: The nature of commitment has
two dimensions: Instrumental and Affective.
The instrumental nature of commitment is
strongly tied to and is part of the motivational
process, whereas the second dimension views
commitment as a normative or affective process
resulting from one‟s early socialization or work
experiences. The normative commitment can be
described as the belief by an individual that one has
a moral obligation to be loyal to the organization he
is engaged in, as it is for one‟s family, country etc.
Some of the researchers like Argyle (1989) proposed
that commitment could also be thought in two ways:
calculative and affective commitment. Calculative
commitment is analogous to instrumental
commitment, while affective commitment
corresponds to notion of moral involvement, i.e., a
non-instrumental, emotional attachment to the
organization through internalizing the values.
Instrumental form of commitment can be
described as a lower level order of commitment, the
normative and particularly the affective ones may be
characterized as higher level orders of commitment.
This difference also related to transactional
leadership and transformational leadership (Bass
1998). The former motivates the employees to
perform through short term exchange of specific
benefits and contributions that are monetary or
economic in nature, while the latter which works
more on relational contract refers to a long term
exchange involving a mutually satisfying
relationship with open-ended arrangements that
include socio-emotional as well as economic terms.
This is, in short, a difference between status
enhancement, advancement, higher pay, etc., on one
hand and “life time commitment norms and values”
according to Marsh & Mannari, who made a strong
cultural differentiation by suggesting that “the status
enhance is common in American culture, while the
life-time commitment is more in Japanese society”.
In short, these two dimensions, time (pre and
post entry commitment) and basis (instrumental
versus affective/normative) of commitment,
provided the basic framework of the theory as under:
(2) The basis of commitment separates
commitment into two dimensions - instrumental
commitment, which is based on instrumental
exchange, and normative and affective commitment
which are based on psychological and the
internalization of the goals and values of the
organization.
Commitment propensity - Normative and
Instrumental propensities:
Normative commitment is regarded, according
to Meyer & Allen (1991) as normative propensity,
defined as a general feeling of moral obligation
toward the organization and employment in the
organization. Normative propensity is relevant
before one‟s entry into the organization. “As
suggested by Angle and Lawson (1993), it represents
commitment propensity, an inclination to be
committed, and as such is best described as a
personal value that acts as an antecedent to
commitment” (Brown 1996). Hence, (3) Normative
commitment propensity is a general moral obligation
towards the organization that reflects the likelihood
of becoming committed to it. In 1980 , Wiener and
Varde argued that in business organizations, the
primary mechanism is “motivation”, because the
essence of employees‟ „involvement‟ and „contract‟
with the organization is economic and incentive-
oriented; in such settings rewards, particularly
monetary ones, serve as „basic control mechanisms‟.
This is instrumental commitment propensity, which
is defines as a “general tendency to be committed to
a given organization based on one‟s expectation of
benefits, compensation and remunerations from the
specific organization, an expectation that such an
exchange will be beneficial to the individual will
lead to a high level of instrumental propensity. So,
(4) Instrumental commitment propensity is desired
for one‟s own general expectations about the quality
of exchange with the organization. This exchange is
based on the expected benefits and rewards one
might receive from the organization.
Instrumental and Affective Commitment
When one begins employment in a given
organization, two types of commitment start to
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develop, instrumental commitment and affective
commitment. While the logic of these two
commitments is similar to that of the instrumental
and normative propensities, there is a difference in
as much as while the latter are tendencies or
inclinations, the former are concrete and based on
practicalities, situational and organizational ones. In
early commitment literature, Etzioni (1961) made a
distinction between moral involvement and
cumulative involvement. The first represents
positive and intense orientation towards the
organization, based on the organization‟s goals,
values, norms, etc. in contract, calculative
involvement represents a less intense relationship,
largely based on the exchange relationship,
relationship based on benefits, rewards etc.
Instrumental commitment is based on tangible
exchange relationship and the attachment deepens on
the perception of one‟s contribution to the
organization and rewards in exchange. Therefore, (5)
Instrumental commitment is an attachment resulting
from one‟s perception of the quality of the tangible
exchange between his/her contributions to the
organization and the rewards that he/she receives.
In the early stages of one‟s employment, the
dominant commitment is the instrumental one.
However, with passage of time and more
information and understanding of the workplace, a
deeper level of commitment, the affective one
develops. This commitment will be characterized by
feelings of identification, belonging and emotional
involvement akin to affective commitment.
Affective commitment develops more slowly
and generally later than the instrumental one, but it
emphasizes the deep psychological attachment of the
highly committee individuals. Therefore, (6)
Affective commitment is a psychological attachment
to the organization such that the strongly committed
individual identifies with, is emotionally involved in,
and feels a strong sense of belonging to the
organization.
Model of the development of organizational
commitment
Pre-entry process of commitment:
New employees entering organizations have
different goals and values which they seek to satisfy
through employment. The more congruence
employees perceive between their values and beliefs
and those of the organization, the stronger is their
propensity to commit to the organization. So, (7)
Normative commitment propensity will be strongly
affected by personal characteristics such as personal
values and beliefs. Contrary to this, (8) Instrumental
commitment propensity will be strongly affected by
the characteristics of job choice and expectations
about the job. It flows from the above that, (9) An
employee with high level of normative commitment
propensity is more likely to develop a high level of
affective commitment. An employee with a high
level of instrumental commitment propensity is more
likely to develop a high level of instrumental
commitment. As a corollary thereto, (10)
instrumental commitment will be influenced by
one‟s experience in the organization regarding the
quality of exchange (exchange in lieu of
performance ) with the organizations and the way in
which one‟s earlier expectation regarding this
exchange were met.
The affective commitment will also be
influenced by factors other than just purely tangible
instrumental ones. Non-instrumental considerations
are perceptions of justice, organizational support and
transformational leadership which endow employees
with more responsibility and treat them with more
trust. This leads the employees to believe that the
organization is committed to them, values them and
treats them more equitably. The employees also feel
inclined to reciprocate and with strong perceptions
of organizational support would feel enthused to
repay in terms of organizational commitment.
Therefore, (11) Affective commitment will be
influenced by factors such as transformational
leadership, perceptions of justice and organizational
support that represents higher order exchanges.
Organizational socialization is also an important
ingredient to affect one‟s instrumental and affective
commitment. This socialization means inculcating in
the new employee organizational culture, beliefs,
value system, orientation and concern for the
employees, this socialization process can influence
the role orientation that the employees ultimately
adopt. This process also influences affective
commitment of the employees by providing
information about the goals, objectives and ideals of
the organization with which employees can identify
themselves and feel encouraged to give their best.
Therefore, (12) instrumental commitment and
affective commitment will be positively influenced
by organizational socialization tactics.
It can also be deduced quite logically that, (13)
instrumental commitment will be positively
influenced by affective commitment. (14) Affective
and instrumental commitment will become an
ingredient in the antecedents of commitment
propensities and will affect these propensities.
From the above discussion and narrations it can
be concluded that this theory regarding employee
commitment takes into account the past theories and
builds on that, in the following:
(i) It takes an attitudinal approach
(ii) It stresses that commitment is not static but has
different meanings in different time-frames of an
employee‟s career.
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(iii) It distinguishes between pre-entry commitment
propensities and post-entry commitment of an
employee to the organization.
(iv)The different bases of commitment have been
distinctly articulated viz, affective commitment
based on normative propensities of an individual and
instrumental commitment.
This analysis clearly established a societal
relationship of employees‟ commitment to an
organization. This theory also brought into focus
real-life practical issues like the difference between
normative commitment propensity and affective
commitment as a sequel to that, vis-à-vis
instrumental commitment. Employees with a higher
normative propensity in comparison to the
instrumental committed ones needed less
organizational socialization as they were pre-
motivated. An important conclusion derived there
from which has enormous practical implications was
that “ organizations that focus mainly in
instrumental exchanges should be aware of the fact
that their employees will develop a shallow level of
commitment , not based on deep psychological
attachment , and might be more vulnerable to
voluntary turnover when exploring job offers with
higher and better rewards” .3
2.5 The Combined influence of AC, CC and
NC Approach
In 2009 Somers studied a sample of 288 hospital
nurses. Their commitment profiles were compared to
turnover intentions, job search behavior, work
withdrawal (absenteeism and lateness) and job
stress. Five empirically-derived commitment profiles
emerged: highly committed, affective–normative
dominant, continuance–normative dominant,
continuance dominant, and uncommitted. Results
indicated that the most positive work outcomes were
associated with the affective–normative dominant
profile which included lower turnover intentions and
lower levels of psychological stress. There were no
differences among the commitment groups for late
coming, and the continuance–normative dominant
group had the lowest levels of absenteeism. Somers
suggested that future research should focus on the
combined influence of commitment on work
outcomes.4
He proposed that commitment processes
3
Cohen, A. (2007). Commitment Before And After:
An Evaluation And Re-Conceptualization Of
Organizational Commitment; Human Resource
Management Review 17: Pages 336-354.
4
The Combined Influence Of Affective,
Continuance And Normative Commitment On
Employee Withdrawal Mark John Somers Journal of
Vocational Behavior Volume 74, Issue 1, February
2009, Pages 75–81.
are very complex as it involves the human psyche
and emotions. The relative levels of commitment for
each employee affect how the psychological state of
commitment is experienced. For example, when AC
and NC are high, the potentially negative effects of
CC are eased out because employees do not feel
stuck in their organizations, but feel invested in
them. In case of employee retention, potential
negative effects of CC seem to be mitigated when
AC and NC are also high. Studies of Somers (2009)
are better directed toward exploring the combined
influence of commitment on outcome variables
especially those associated with employee retention
and citizenship behavior. This is an extension of the
O‟Reilley & Chatman‟s theory that identified
Organizational Citizenship Behaviour as an outcome
of the psychological attachment of employees
towards their organization in addition to the OC-
outcome relationship theorized by Becker, 1960,
Porter et al. 1974, which primarily harped on
commitment to be an important determinant of
employee turnover intentions.
2.6 The Era of Multiple Commitments
Lack of emphasis on an individual's own
experience of being committed emerged as a major
loophole in the commitment literature. Definitions
and approaches of commitment have evolved from
reviews of the literature and hybridizations of
previous definitions. Since researchers had not
involved the subjects directly (or even indirectly)
for their own perceptions and definitions of
commitment, current measures of commitment were
inadequate to throw light upon the way people in
organizations experienced their own attachments to
organizational life. Development and progress in
commitment research therefore, should include an
attempt to understand commitment from the
standpoint of the individual. Organizational
commitment can be viewed as a collection of
multiple commitments to various groups that
comprise the organization. A multiple commitments
perspective strongly suggests that the commitment
experienced by any one individual may differ
markedly from that experienced by another. One
individual's "organizational commitment" may stem
from the perception that the organization is
dedicated to high quality products at a reasonable
price; another person's commitment may depend on
the individual's belief that the organization advocates
humanistic values towards employees. A global
measure of organizational commitment reveals both
employees to be equally committed to the
organization, yet the focus of the two commitments
is entirely different. A multiple commitments
approach aids in organizational diagnosis and
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intervention procedures that could pinpoint the
strength, presence, or absence of particular
commitments. Knowledge of the source(s) or type(s)
of commitment that is largely responsible for the
individual's investment in organizational
membership allows for the prediction of changes in
commitment levels. Especially in today‟s dynamic
global market scenario, as organizations enter new
markets they experience changes in the composition
of top management, and as they face changing
competitive or governmental constraints, different
goal orientations on the part of top managers may
evolve. The goals and values of one group may
become more prominent, and organizational
resources may be diverted into satisfying the goals
and values of a previously neglected group.
When this happens, individuals who were
primarily committed to the goals of now-slighted
groups may experience decreased commitment to the
organization as a whole, because the degree of
commitment experienced depends on the strength of
the individual's identification with the relevant
community. When organizations pursue conflicting
goals of multiple constituencies, individuals who are
committed to these constituencies may suffer from
conflicts over the direction that their energies and
loyalties should take. Commitment to one group may
imply the necessary abandonment of other
identifications with other groups. Individuals may
attempt to resolve these conflicts by withdrawing
from the organization, and thus continued
relationships between commitment and turnover
could be expected. However, this would result not
from decreased organizational commitment per se,
but from the conflict engendered by too many
intense organizational commitments.
Individual conflict resolution styles would play
a major role in determining the commitments-
withdrawal relationship. The concept redundancy
that has characterized organizational commitment
may be decreased when commitment is
conceptualized and measured as a multifaceted
construct that possesses multiple foci. Global
organizational commitment demonstrates
disturbingly high statistical overlap with concepts
such as job involvement, job attachment, and career
satisfaction (Morrow, 1983). It is therefore safe to
suggest that specific commitments to particular goal
orientations may demonstrate less redundancy with
other concepts than has been true for measures of
global commitment in the past.
It has been argued that current approaches to
organizational commitment ignore the multifaceted
conceptions of organization that have been
prominent among organizational theorists.
Commitment should be re-theorized to reflect
multiple commitments of the multiple groups that
constitute the organization by incorporating a macro
perspective on organizations, coupled with reference
group and role theories. This approach steers the
natural development of OC from a general to a more
specific orientation. It presents commitments in a
way that may be more closely aligned to individuals'
actual experiences in organizations, raises questions
about the relationship between conflict and
commitments.
III. CONCLUSION
After reviewing the literature available, it may
be concluded that most of the approaches to OC
developed so far have the potential to contribute to a
better understanding of OC and thus cannot be
ignored in any re-conceptualization of commitment.
The criticism leveled against these approaches can
be used as a basis for furthering the scope of
research in organizational commitment. From review
of the existing theories, it also emerges that a multi-
dimensional approach towards OC needs to be
adopted. It is multi-faceted and hence needs to take
into cognizance the organization and also an
individual‟s perspective. Since commitment has both
attitudinal and behavioural implications, it is
paramount to come out with a proposition which
tries to delve deeper into the psyche of the individual
and their interactions with their organization.
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