A&Z Residential Properties Inc. is a full-service property management company located in Charlotte, NC that offers exceptional customer service and helps create a sense of community. They provide services such as rental property marketing, tenant screening, rent collection, maintenance coordination, and financial oversight. Their mission is to establish loyalty with clients and residents through quality service and integrity.

1. A&Z RESIDENTIAL PROPERTIES INC.
PROPERTY MANAGEMENT
Our philosophy is to establish an exceptional
customer experience, by providing exceptional
service, while helping to create a sense of
community and good will.

2. PASSION FOR
EXCELLENCE
 Our Guiding Principles
 The standards we live by is loyalty to our
clients and residents. We take pride in
everything we do which is paramount, and
important to A&Z Residential Properties
Co. Inc.
 It is this attitude that has helped us evolve
into a company of superior quality and
flawless integrity that sees the challenges
within the obstacles, while remaining fully
committed to our principles.

3. Financial oversight
 Managing finances for properties takes
experience and commitment when it comes to
property management.
 We will assist in the preparation of a budget
that includes annual operations budget as well
as long-term budget for capital improvements
and replacement reserves.
 We will collect homeowners dues,
assessments, late fees, user fees, pay
association invoices and much more.

4. Services to clients property
 We are a full service Real Estate firm located
in Charlotte.
 We offer full service Property Management
Services.
 We will completely manage your rental
property so that you don't have to worry about
it.
 We offer online application and rental
payments
 We have list off vendors to handle repairs for
work order request.
 We offer an after hour call service to receive
after hour emergency calls.

5. Services
 Our Services:
Rental Market Analysis
Complete Marketing Plan
Promotion To Qualified Tenants
Agents To Show Your Property
Property Listed on MLS for Other Agents
To Show Your Property
Background & Credit Screening Of
Prospective Tenants

6. Services
 Lease Negotiations, Preparations, Review,
Execution, and Enforcement
Security Deposit Collection
Rent Collection
Regularly Scheduled Interior and Exterior
Inspections
Maintenance Resolution
Emergency Contacts
Monthly Account Statements
Monthly Checks Sent Directly To Owner
Evictions
 Working on website for web base access for
tenants, and prospects to be able to go online
and fill applications and pay rents online

7. MARKETING
Internet
Craigslist
Oodle
Facebook
Twitter
Blogger
Wordpress
Linkedin
Diggs
Stumpleupon
Yard Signs
Youtube
CMLS Tempo
We at A&Z Residential Properties market properties at various locations
and websites which limits advertising cost to the owner. Through our
experience we find that the most effective form of advertisement is
craigslist and putting a sign on the property. We also provide virtual
tours of the properties

8. Commitment to Owners &
Investors
 Our Commitment To You:
To Get Your Property Rented As Quickly As
Possible, For Fair Market Value, To Paying
Tenants.
 Our objective is to protect your investment
 Risk Management
 Perform bi-annual inspections
 Provide a piece of mind to owners , and
taking out the headaches of owning an
investment property

9. Education
 Real Estate Broker license through Allen Tate School of Real Estate 2005
 Charlotte, NC
 ARM designation; Course pursuit for CMP designation 2002
 Institute of Real Estate Management, Braintree, Massachusetts
 Undergraduate Studies in Business Management
1991-1994
 University of Massachusetts, Boston, Massachusetts
 Undergraduate Studies in Business Administration
1985-1987
 Bay State Junior College, Boston, Massachusetts
 (Highlighted courses included: Accounting; Business Law; Business
 Management; Computer Operations)
 Massachusetts Real Estate Certification; Real Estate Sales person License
4/2003
 Lee Institute Real Estate, Brookline, Massachusetts
 HCCP Certification 2004
 Theo Pro Consulting, Inc., Los Angeles, California

10. Strengths
 Proven success as an independent contributor and team leader, including being
recognized as Salesperson of the Quarter 1996 and consistently achieving
130%-135% of sales goals.
Working experience with systems and processes, such as Lawson, Winston,
Wizard,
Hap subsidies, HUD Manager, HUD Vouchers, Rent Roll, Section 8 (236 program),
Tracs and Tax Credits.
Effective interaction with business owners, contractors, custodial personnel,
office staff,
Property managers, residents and others on a wide-range of issues.
Budget management, inventory control, project oversight, report preparation;
and, other talents
Needed to deliver results that meet and exceed competitive job expectations.

11. Experience
 11/01-11/04 “Property Manager”
 WINN Companies (Parmelee Court and Roxbury Corners
Co-op),
 Boston, Massachusetts
 Current Responsibilities: Report to Regional Manager
and Owners; Supervise day-to-day operations for two
properties, Trouble-shoot resident issues and work
closely with staff, to meet objectives (i.e.. meet on a
weekly basis to coordinate daily weekly and monthly
responsibilities), Conduct monthly Security meetings
with the Community Task Force, to discuss security
issues in the neighborhood, with other property
managers and law enforcement agencies.
 Note: I have exceeded my NOI by 6-8% of annual budget
($1,800,000), by supervising monthly financials and
decreasing delinquencies by 95%, and reducing monthly
maintenance, utilities and capital expenditure

12. Experience
7/98-11/01 “Community Manager”
Aimco Management (Concord Houses), Boston,
Massachusetts
Responsibilities Included: Reporting to Regional Property
Manager and Business Owner, Managing custodial grounds,
office and service personnel regarding all daily operations;
Conducting daily physical inspections of property,
Interviewing, hiring and mentoring of employees, Overseeing
bookkeeping and budget management functions; Lead
marketing and leasing of property, including development of
sales techniques that are in compliance with the company
and regulatory performance guidelines, Trouble-shooting
resident issues and direct activities of appropriate staff, to
ensure total satisfaction regarding problem-resolution

13. Management Fee
 Our fee is 10% for single family homes
 8% To owner’s of 2 to 5 units
 6% To owner’s of 6 to 15 units
 5% To owner’s of 15 to 50 units
 4 to 3% To owner’s of 50 units and above.
 Our Initial Finders fee is 50% of 1st months
Rent

14. A&Z RESIDENTIAL
PROPERTIES INC.
P.O. BOX 480787
CHARLOTTE, NC 28269
CONTACT PHILLIP AUGUSTE
CONTACT SEMEAN ZEGGAI
http://A-ZResidentialProperties.com
1 email phillipauguste@a-zresidentialproperties.com
2 email szeggai2003@gmail.com
3 email email@a-zresidentialproperties.com
980-428-9925/704-426-7985/704-4267993