Sample IT Best Practices Audit report.
An objective, self service tool for CIO’s by CIOs.
Identify and prioritize issues.
Solve the root causes.
Justify Investments.
Improve user productivity.
Maximize existing assets.
Reduce IT costs.
Improve IT service.
Reallocate IT resources to drive the business.
The document discusses several IT audit methodologies: CobiT, BS 7799, BSI, ITSEC, and Common Criteria. It provides an overview of each methodology, including their main uses, structures, and summaries. CobiT is used for IT audits and governance and has 4 domains and 34 processes. BS 7799 focuses on information security management and lists 109 security controls. BSI is the German IT baseline protection manual with 34 security modules. ITSEC and Common Criteria are evaluation criteria used for security certification.
This document provides an overview of several IT audit methodologies: CobiT, BS 7799, BSI, ITSEC, and Common Criteria. CobiT is a framework for IT governance and control developed by ISACA that defines 34 processes across 4 domains (planning, acquisition, delivery, and monitoring). BS 7799 is a British standard focused on IT security baseline controls across 10 categories. BSI is a German manual that describes 34 security modules, 420 security measures, and 209 threats. ITSEC and Common Criteria are methodologies for evaluating the security of IT systems and products at defined assurance levels. Each methodology has different strengths in areas like scope, structure, user-friendliness, and frequency of updates
Basics in IT Audit and Application Control Testing Dinesh O Bareja
IT Audit and Application Control Testing are large and complex activities in themselves, and it is my presentation to share the basics here, based on my own experience and using guidance from IIA GTAGs.
ISO 20000-1:2018 Awareness and Auditor Training PPT Presentation kit for ITSMGlobal Manager Group
A Ready-to-use ISO 20000-1:2018 Training kit that helps the organization to ensure micro-level system is well established as per latest requirements.The main goal of thist training kit is for strengthening the company by system establishment and providing best training materials for ISO 20000 Certification.For more details please visit: https://www.globalmanagergroup.com/Products/iso-20000-auditor-training-ppt.htm
Understanding this course help you have an idea on how the audit assessment is performed and where the focus lies. General controls take a large percentage of the entire Audit function and should be paid adequate attention during the session.
Defining an IT Auditor,
IT Auditor Certifications & ISACA,
IT Audit Phases,
Preparing to be Audited,
How IT auditor audits an Applications,
Auditing technology for Information System.
Information System Architecture and Audit Control Lecture 1Yasir Khan
This document discusses information system audits and controls. It defines an information system audit as evaluating the reliability of computer-generated data, analyzing specific programs and outcomes, and examining controls to ensure system effectiveness. It notes that auditors check for data integrity, protection of assets, organizational goals, and efficient use of resources. The document also describes different types of information system controls, including general controls over operations and application controls over authorization and transactions, and explains their significance in preventing data loss, software errors, and computer abuse.
The document discusses several IT audit methodologies: CobiT, BS 7799, BSI, ITSEC, and Common Criteria. It provides an overview of each methodology, including their main uses, structures, and summaries. CobiT is used for IT audits and governance and has 4 domains and 34 processes. BS 7799 focuses on information security management and lists 109 security controls. BSI is the German IT baseline protection manual with 34 security modules. ITSEC and Common Criteria are evaluation criteria used for security certification.
This document provides an overview of several IT audit methodologies: CobiT, BS 7799, BSI, ITSEC, and Common Criteria. CobiT is a framework for IT governance and control developed by ISACA that defines 34 processes across 4 domains (planning, acquisition, delivery, and monitoring). BS 7799 is a British standard focused on IT security baseline controls across 10 categories. BSI is a German manual that describes 34 security modules, 420 security measures, and 209 threats. ITSEC and Common Criteria are methodologies for evaluating the security of IT systems and products at defined assurance levels. Each methodology has different strengths in areas like scope, structure, user-friendliness, and frequency of updates
Basics in IT Audit and Application Control Testing Dinesh O Bareja
IT Audit and Application Control Testing are large and complex activities in themselves, and it is my presentation to share the basics here, based on my own experience and using guidance from IIA GTAGs.
ISO 20000-1:2018 Awareness and Auditor Training PPT Presentation kit for ITSMGlobal Manager Group
A Ready-to-use ISO 20000-1:2018 Training kit that helps the organization to ensure micro-level system is well established as per latest requirements.The main goal of thist training kit is for strengthening the company by system establishment and providing best training materials for ISO 20000 Certification.For more details please visit: https://www.globalmanagergroup.com/Products/iso-20000-auditor-training-ppt.htm
Understanding this course help you have an idea on how the audit assessment is performed and where the focus lies. General controls take a large percentage of the entire Audit function and should be paid adequate attention during the session.
Defining an IT Auditor,
IT Auditor Certifications & ISACA,
IT Audit Phases,
Preparing to be Audited,
How IT auditor audits an Applications,
Auditing technology for Information System.
Information System Architecture and Audit Control Lecture 1Yasir Khan
This document discusses information system audits and controls. It defines an information system audit as evaluating the reliability of computer-generated data, analyzing specific programs and outcomes, and examining controls to ensure system effectiveness. It notes that auditors check for data integrity, protection of assets, organizational goals, and efficient use of resources. The document also describes different types of information system controls, including general controls over operations and application controls over authorization and transactions, and explains their significance in preventing data loss, software errors, and computer abuse.
The document outlines the key steps in information technology auditing:
1. Planning - Identifying risks, business processes, and systems to audit.
2. Testing - Examining security controls, backups, resources, and vulnerabilities on systems like servers, printers, routers, workstations and laptops.
3. Reporting - Documenting the audit findings, conclusions, and recommendations in a report that is sent to the intended recipients like the Board of Visitors.
The document outlines key areas for an ITGC audit of ERP systems, including developing and maintaining policies and procedures, installing and testing application software, managing changes, defining and managing service levels, managing third party services, ensuring system security, managing problems and incidents, managing data, and managing operations. Procedures are in place for each area to ensure systems are developed according to policies, changes are managed through formal processes, security and access controls are implemented, incidents are addressed, data is protected, backed up and operations are standardized.
Control and audit of information System (hendri eka saputra)Hendri Eka Saputra
This document provides an overview of internal controls and information system auditing. It defines internal controls as processes designed to provide reasonable assurance of achieving objectives related to operations, financial reporting, and compliance. It discusses control objectives, components of internal controls including the control environment, risk assessment, control activities, information and communication, and monitoring. The document also covers the Foreign Corrupt Practices Act, types of financial reporting controls, segregation of duties, accounting systems, limitations of internal controls, and the role of internal controls in financial audits.
The document discusses Sarbanes-Oxley (SOX) compliance and the role of IT in designing and implementing internal controls over financial reporting. It defines key terms like COSO, internal controls, and the five components of an internal control system. It then outlines an IT compliance roadmap and describes how to document entity-level controls, IT policies and procedures, control narratives, flowcharts, and completed questionnaires.
What is SIEM? A Brilliant Guide to the BasicsSagar Joshi
SIEM is a technological solution that collects and aggregates logs from various data sources, discovers trends, and alerts when it spots anomalous activity, like a possible security threat.
IT General Controls Presentation at IIA Vadodara Audit ClubKaushal Trivedi
The document discusses threats to information technology systems such as data theft, cyberattacks, and system vulnerabilities. It then provides an overview of information technology general controls (ITGCs) and how they are important for ensuring the secure, stable, and reliable performance of technology systems. Finally, it discusses specific areas of focus for ITGCs such as security management, change management, and testing methodologies.
Identity and access management (IAM) involves managing user accounts, access to systems and applications, and user lifecycles. It encompasses provisioning, managing, and removing access when employees join, change roles, or leave an organization. IAM aims to streamline access management, improve security and compliance, and integrate user data across different systems using standards like LDAP, RBAC, SSO and federation. Successful IAM requires aligning technical solutions with business processes, change management, and ongoing auditing to ensure appropriate access controls.
The document discusses auditing IT infrastructure including hardware, networks, and telecommunications devices. It provides details on objectives of IT audits such as assessing continuity, management/maintenance, and security of systems. It also discusses standards and guidelines for auditing such as CobiT, ISO 27001, and reviewing hardware assets, network design, security, backups, and telecommunication agreements and invoices.
This document discusses application control frameworks, which include controls related to individual business processes and applications. It outlines the objectives of application controls as ensuring accurate, complete, authorized, and timely input, processing, storage and output of data. The document then describes various types of application controls like input, processing, output, integrity and management trail controls. It provides details on input control components, data input design, output controls, database controls, processing controls, testing controls and data code control.
This chapter provides an introduction to IT auditing. It discusses IT governance and the role of ensuring strategic alignment of IT with business objectives. It also covers the systems development life cycle (SDLC) process and phases. The chapter defines different types of information systems and the role of IT auditors in assessing risks and controls over IT resources. It outlines the skills and certifications needed for IT auditors and how IT audits are structured.
An IT security audit involves independently examining an organization's IT systems, controls, policies and procedures. The document outlines the key steps in an IT audit including planning, testing and reporting. It also discusses defining auditors and their roles, preparing for an audit, and how audits are conducted at the application level to assess controls related to administration, security, disaster recovery and more. The goal of an audit is to evaluate security adequacy and recommend improvements.
This document provides an overview of the key topics covered in the 2016 CISA Review Course, including IS auditor roles and responsibilities, audit planning, risk analysis, internal controls, performing IS audits, and compliance vs substantive testing. The document outlines ISACA standards and guidelines for IS auditing, and frameworks like COBIT 5 that help achieve governance and management objectives for enterprise IT. Methodologies, techniques, and objectives for risk-based auditing are also summarized.
The document discusses the benefits of implementing an Identity and Access Management (IAM) system from the perspectives of various CXOs. It outlines common issues they face such as high costs of manual user provisioning and access management, ghost accounts, and inability to easily comply with regulations. The document then provides examples of how an IAM system can help address these issues through features such as automated user provisioning, access certification, and single sign-on. It estimates potential cost savings from reduced IT costs, increased productivity, and avoided risks.
This talk was presented in NULL Delhi chapter meet in 2014, as an insight into the world of PCI (Payment Card Industry) and the 12 requirements of PCI DSS
This document discusses IT general controls, which are controls that ensure information processing takes place in a reasonably controlled and consistent environment. It describes different types of IT general controls such as logical access controls, program change controls, and IT operations controls. Logical access controls ensure proper user access and passwords while program change controls mandate separate development and production environments and documentation of changes. The document also distinguishes between tests of controls, which evaluate if application and IT general controls are designed and operating effectively, and tests of transactions, which sample data to indirectly assess if an application control is functioning properly over time.
This article covers –
Overall understanding of the domain
Important concepts to focus on from exam point of view
The article is split into 10 parts as below:
Part 1 – Information Systems operations, Management of IS operations, ITSM
Part 2 – Service Level Agreements, Operational Level Agreements, Incident and problem Management process
https://www.infosectrain.com/blog/cisa-domain-4-information-systems-operations-maintenance-and-service-management/
Here are the ISO 27001:2013 documentation, implementation and audit requirements.
This document specified documentation, implementation and audit requirements for only ISO 27001, but not 114 controls specified in Annex A.
I request IS practitioners to comment and suggest improvements.
The PPT shows that ISO 20000 is the international standard for IT Service Management (ITSM), published by ISO (the International Organization for Standardization), and ICE (the International Electoral Commission).The standard describes a set of management processes designed to help you deliver more effective IT services.For more details please visit : https://www.globalmanagergroup.com/
This short document promotes creating presentations using Haiku Deck, a tool for making slideshows. It encourages the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare. In just one sentence, it pitches the idea of using Haiku Deck to easily create engaging slideshow presentations.
Audit Webinar How to get the right data for your audit in 3 easy stepsCaseWare IDEA
As the volume of information companies collect from internal and external sources continues to grow, auditors have to embrace analytics to help them keep pace. Incorporating data analytics into audits, however, can be more challenging than it sounds. Even departments that have established audit objectives and are ready to go with their data analytics tool can have problems getting the right data to so they can start.
In this presentation, Scott Jones, CIA, CRMA discusses the challenges and solutions around identifying, obtaining and verifying the right data to help you achieve your audit objectives.
SLIDESHARE: www.slideshare.net/CaseWare_Analytics
WEBSITE: www.casewareanalytics.com
BLOG: www.casewareanalytics.com/blog
TWITTER: www.twitter.com/CW_Analytic
The document outlines the key steps in information technology auditing:
1. Planning - Identifying risks, business processes, and systems to audit.
2. Testing - Examining security controls, backups, resources, and vulnerabilities on systems like servers, printers, routers, workstations and laptops.
3. Reporting - Documenting the audit findings, conclusions, and recommendations in a report that is sent to the intended recipients like the Board of Visitors.
The document outlines key areas for an ITGC audit of ERP systems, including developing and maintaining policies and procedures, installing and testing application software, managing changes, defining and managing service levels, managing third party services, ensuring system security, managing problems and incidents, managing data, and managing operations. Procedures are in place for each area to ensure systems are developed according to policies, changes are managed through formal processes, security and access controls are implemented, incidents are addressed, data is protected, backed up and operations are standardized.
Control and audit of information System (hendri eka saputra)Hendri Eka Saputra
This document provides an overview of internal controls and information system auditing. It defines internal controls as processes designed to provide reasonable assurance of achieving objectives related to operations, financial reporting, and compliance. It discusses control objectives, components of internal controls including the control environment, risk assessment, control activities, information and communication, and monitoring. The document also covers the Foreign Corrupt Practices Act, types of financial reporting controls, segregation of duties, accounting systems, limitations of internal controls, and the role of internal controls in financial audits.
The document discusses Sarbanes-Oxley (SOX) compliance and the role of IT in designing and implementing internal controls over financial reporting. It defines key terms like COSO, internal controls, and the five components of an internal control system. It then outlines an IT compliance roadmap and describes how to document entity-level controls, IT policies and procedures, control narratives, flowcharts, and completed questionnaires.
What is SIEM? A Brilliant Guide to the BasicsSagar Joshi
SIEM is a technological solution that collects and aggregates logs from various data sources, discovers trends, and alerts when it spots anomalous activity, like a possible security threat.
IT General Controls Presentation at IIA Vadodara Audit ClubKaushal Trivedi
The document discusses threats to information technology systems such as data theft, cyberattacks, and system vulnerabilities. It then provides an overview of information technology general controls (ITGCs) and how they are important for ensuring the secure, stable, and reliable performance of technology systems. Finally, it discusses specific areas of focus for ITGCs such as security management, change management, and testing methodologies.
Identity and access management (IAM) involves managing user accounts, access to systems and applications, and user lifecycles. It encompasses provisioning, managing, and removing access when employees join, change roles, or leave an organization. IAM aims to streamline access management, improve security and compliance, and integrate user data across different systems using standards like LDAP, RBAC, SSO and federation. Successful IAM requires aligning technical solutions with business processes, change management, and ongoing auditing to ensure appropriate access controls.
The document discusses auditing IT infrastructure including hardware, networks, and telecommunications devices. It provides details on objectives of IT audits such as assessing continuity, management/maintenance, and security of systems. It also discusses standards and guidelines for auditing such as CobiT, ISO 27001, and reviewing hardware assets, network design, security, backups, and telecommunication agreements and invoices.
This document discusses application control frameworks, which include controls related to individual business processes and applications. It outlines the objectives of application controls as ensuring accurate, complete, authorized, and timely input, processing, storage and output of data. The document then describes various types of application controls like input, processing, output, integrity and management trail controls. It provides details on input control components, data input design, output controls, database controls, processing controls, testing controls and data code control.
This chapter provides an introduction to IT auditing. It discusses IT governance and the role of ensuring strategic alignment of IT with business objectives. It also covers the systems development life cycle (SDLC) process and phases. The chapter defines different types of information systems and the role of IT auditors in assessing risks and controls over IT resources. It outlines the skills and certifications needed for IT auditors and how IT audits are structured.
An IT security audit involves independently examining an organization's IT systems, controls, policies and procedures. The document outlines the key steps in an IT audit including planning, testing and reporting. It also discusses defining auditors and their roles, preparing for an audit, and how audits are conducted at the application level to assess controls related to administration, security, disaster recovery and more. The goal of an audit is to evaluate security adequacy and recommend improvements.
This document provides an overview of the key topics covered in the 2016 CISA Review Course, including IS auditor roles and responsibilities, audit planning, risk analysis, internal controls, performing IS audits, and compliance vs substantive testing. The document outlines ISACA standards and guidelines for IS auditing, and frameworks like COBIT 5 that help achieve governance and management objectives for enterprise IT. Methodologies, techniques, and objectives for risk-based auditing are also summarized.
The document discusses the benefits of implementing an Identity and Access Management (IAM) system from the perspectives of various CXOs. It outlines common issues they face such as high costs of manual user provisioning and access management, ghost accounts, and inability to easily comply with regulations. The document then provides examples of how an IAM system can help address these issues through features such as automated user provisioning, access certification, and single sign-on. It estimates potential cost savings from reduced IT costs, increased productivity, and avoided risks.
This talk was presented in NULL Delhi chapter meet in 2014, as an insight into the world of PCI (Payment Card Industry) and the 12 requirements of PCI DSS
This document discusses IT general controls, which are controls that ensure information processing takes place in a reasonably controlled and consistent environment. It describes different types of IT general controls such as logical access controls, program change controls, and IT operations controls. Logical access controls ensure proper user access and passwords while program change controls mandate separate development and production environments and documentation of changes. The document also distinguishes between tests of controls, which evaluate if application and IT general controls are designed and operating effectively, and tests of transactions, which sample data to indirectly assess if an application control is functioning properly over time.
This article covers –
Overall understanding of the domain
Important concepts to focus on from exam point of view
The article is split into 10 parts as below:
Part 1 – Information Systems operations, Management of IS operations, ITSM
Part 2 – Service Level Agreements, Operational Level Agreements, Incident and problem Management process
https://www.infosectrain.com/blog/cisa-domain-4-information-systems-operations-maintenance-and-service-management/
Here are the ISO 27001:2013 documentation, implementation and audit requirements.
This document specified documentation, implementation and audit requirements for only ISO 27001, but not 114 controls specified in Annex A.
I request IS practitioners to comment and suggest improvements.
The PPT shows that ISO 20000 is the international standard for IT Service Management (ITSM), published by ISO (the International Organization for Standardization), and ICE (the International Electoral Commission).The standard describes a set of management processes designed to help you deliver more effective IT services.For more details please visit : https://www.globalmanagergroup.com/
This short document promotes creating presentations using Haiku Deck, a tool for making slideshows. It encourages the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare. In just one sentence, it pitches the idea of using Haiku Deck to easily create engaging slideshow presentations.
Audit Webinar How to get the right data for your audit in 3 easy stepsCaseWare IDEA
As the volume of information companies collect from internal and external sources continues to grow, auditors have to embrace analytics to help them keep pace. Incorporating data analytics into audits, however, can be more challenging than it sounds. Even departments that have established audit objectives and are ready to go with their data analytics tool can have problems getting the right data to so they can start.
In this presentation, Scott Jones, CIA, CRMA discusses the challenges and solutions around identifying, obtaining and verifying the right data to help you achieve your audit objectives.
SLIDESHARE: www.slideshare.net/CaseWare_Analytics
WEBSITE: www.casewareanalytics.com
BLOG: www.casewareanalytics.com/blog
TWITTER: www.twitter.com/CW_Analytic
Nowadays, IT operations are required to run on a tight budget and under constant watch. Compliance, security and mobile innovation are making proper auditing of IT systems absolutely necessary. Knowing the most fundamental facts, like who changed what, when, and where, will save hours of troubleshooting, satisfy compliance needs, and secure the environment. This white paper shows a methodical approach to IT infrastructure auditing. That includes proper planning, estimation of time needed to implement an effective IT auditing solution, and critical resources.
It provides a general overview of enterprise risk management principles which can help to transform corporate from risk exposure to the risk protected. Consideration for basic steps in Risk Management Process are critically and logically analysed
The document outlines a training course covering various topics related to financial auditing over 5 days. Day 1 and 2 focus on technical audit skills, day 3 covers enterprise risk management, and days 4 and 5 discuss financial audits and auditing financial statements. The course aims to help participants understand the purpose and process of auditing, the auditor's role and responsibilities, and the development of modern auditing standards and practices.
I composed this presentation as to prepare candidates for the Certified Internal Auditor's Part I examination. During the training we use other study aids as well.
Keeping the World Connected with CompTIA Network+CompTIA
In this document:
- Keeping the World Connected with CompTIA Network+
- Measuring CompTIA Network+ Difficulty
- Why Hybrid Testing Approaches Work Best
- Mapping the NICE Cybersecurity Workforce Framework
Successful Strategies for Secure, Private and Reliable Wireless Networksjimrapoza
With the rise of mobile platforms, the increasing numbers of smartphones or tablet endpoints, and increasing needs for secure and private wireless connectivity, building and managing the networks that make it possible to control the mobile onslaught is key for any successful organization. This webinar will detail the course that leading organizations take in optimizing the performance of their wireless networks, securing both the network edge and core, accommodating the influx of tablets and smartphones (including the trend of BYOD or Bring Your Own Device), and smoothly integrating with next-generation wireless broadband LTE and 4G networks. We’ll also find out how one organization used Best-in-Class practices to implement and manage their own secure private wireless network.
Extending the 20 critical security controls to gap assessments and security m...John M. Willis
Extending the 20 critical security controls to gap assessments and security maturity modeling.
Specifically, the controls are decomposed into Base Practices from a Process perspective.
Implementation approaches are viewed from a Robustness perspective.
The days of VPN, desktop practice management software and ftp file sharing have given way to online applications like Google Apps, Dropbox and online practice management solutions. Fast, cost-effective, and easy-to-use, law firms of all sizes are moving to cloud-based systems to run their operations.
How secure is a cloud-based system though?
Learn about:
- Risks of servers and why securing data in the cloud is a better option
- Procedures every law firm can use to make cloud data storage highly effective
- How cloud applications can help firms meet strict statutory requirements
How to Overcome Network Access Control Limitations for Better Network SecurityCryptzone
The document summarizes the limitations of Network Access Control (NAC) solutions for securing networks and controlling access in modern IT environments where resources are distributed. It argues that a Software-Defined Perimeter (SDP) model provides better security by establishing encrypted, individual connections between each user and only the specific applications and resources they are authorized to access, rather than relying on trust-based access inside the network perimeter. Key benefits of SDP include zero-trust authentication, dynamic identity-based policies, encryption of all traffic, simplicity, and consistency across cloud and hybrid environments.
Beware the Firewall My Son: The Jaws That Bite, The Claws That Catch!Michele Chubirka
This document provides an overview of network security architectures and firewalls. It discusses challenges with current firewall models and compliance-focused approaches. Recommendations include establishing an information classification matrix to design network segmentation, focusing on containment and monitoring over rules, and integrating security into the overall enterprise architecture using frameworks like OSA and SABSA. References are provided for additional information on these topics.
With the increasing number of data breaches and cyber attacks, it's becoming clear that traditional security measures are no longer sufficient. Zero Trust security is an approach that assumes no user, device, or network is trustworthy by default. This seminar will explore the concept of Zero Trust and its application to data security.
During this seminar, we will cover a range of topics related to Zero Trust and data security, including the history and evolution of Zero Trust, the key principles of Zero Trust, and the different applications of Zero Trust in data security. We will also discuss the impact of Zero Trust on the job market and the skills required to work effectively with this approach.
Through a combination of lectures, case studies, and interactive discussions, attendees will gain a comprehensive understanding of the potential benefits of implementing a Zero Trust approach to data security. They will leave the seminar with practical insights and strategies to effectively leverage Zero Trust to protect their organization's data.
Learning Objectives:
Upon completion of this seminar, participants will be able to:
1. Understand the history and evolution of Zero Trust and its application to data security.
2. Gain insights into the key principles of Zero Trust and the different applications of this approach in data security.
3. Learn about the potential benefits and challenges of implementing a Zero Trust approach to data security.
4. Develop practical strategies for effectively leveraging Zero Trust to protect their organization's data.
5. Network with other industry professionals to share insights and best practices.
This document provides an overview of Nathan Wallace's background and experience in power engineering and cybersecurity. It discusses some of the challenges in implementing cybersecurity for power systems, including identifying critical cyber assets, determining responsibilities between IT and OT departments, and addressing compliance needs versus best practices. It also outlines major hurdles to improving cybersecurity such as overclassification of information, viewing it only as an IT issue or in defending only against threats. The document advocates for an engineering-based approach and standardization to help drive the field forward.
Key Policy Considerations When Implementing Next-Generation FirewallsAlgoSec
This presentation examines next-generation firewalls, and provides practical advice on how to effectively and efficiently manage policies in a multi-product and even multi-vendor, defense-in-depth architecture.
By watching this webcast you will learn answers to the following questions:
-What constitutes a next-generation firewall and what problems does it solve?
What are the deployment options for next-generation firewalls?
What do policies in a defense-in-depth architecture look like?
How can you efficiently manage next-generation firewalls AND traditional firewall policies?
And much more
Policy DB2 WEEK 3
Discussion #2 Week 3 Minimun 250 words and 2 reference 2012 or newest
Review both resources provided below in addition to the assigned readings for this week and reflect on 2 key differences between the UK and US Health systems. What are key opportunities related to advocacy and politics interventions that can be taken by advanced practice nurses to improve our current health system?
Please refer to the resources identified below for details regarding UK Health System.
1. US and UK Health System Comparison- https://www.youtube.com/watch?v=R4Y0TKiwNgo
2. Peterson-Kaiser Health System Tracker- https://www.healthsystemtracker.org/chart-collection/quality-u-s-healthcare-system-compare-countries/#item-post-op-clots-better-u-s-comparable-countries
3. Summary of the American Health Care Act.pdf
1
DISCUSSION TEMPLATE
DISCUSSION QUESTIONS
There is need to use references for all your discussions but not necessary when responding to other students’ discussions. The references must be three years old. See the template for appropriate in-text citation for APA guidelines. A total of one reference is needed plus your text book.
Your discussion must be two paragraphs long with three sentences in each paragraph.
EXAMPLE
Please provide example here that pertains to this DQ
REFERENCES
Use two references including textbook. Inappropriate citation of references can result in lower discussion grade.
SAMPLE
DQ INITIAL RESPONSE
Provide an example based on your professional experiences of how network security is managed in your organization
Stewart (2013) stated Network Security is to ensure the information in both equipment and programming advancements. It oversees get to and shields from the assortment of dangers and prevents them from entering to our network. Network Security layer executes strategies and controls. By this Network Security, the Authorized clients just access network assets, and malevolent clients will be obstructed from conveying dangers to our network (Stewart, 2013).
Network security begins with various sorts of Authentications, with a username and a secret key – this named as one-factor verification. While two-factor confirmation, we can add some more assurance to one-factor verification like a security token or 'dongle', an ATM card, or a cell phone (Stenfelt, Kopplin, & Mattsson, 2016). What's more, three-factor confirmation, we can add some more assurance to the two-factor validation like a unique finger impression or retinal sweep.
EXAMPLE
We had one little import pass on business where every last one of the PCs is connected through LAN. Each time it is essential to store the information and secure the information so yet to the right uses similar utilizations can see and take that data. We ensure our entire structures by playing out the running with advances and making our entire framework protected and secure.
VPN's are used to set up an encoded relationship over a framework while using the Inte ...
The document provides an overview of a proposed IT audit training plan covering topics such as IT risk assessment, general controls, network controls and security, auditing different operating systems, internet controls and security, and putting the training together. The plan includes assessing IT risks, benchmarking against peers, and developing audit plans. Network security, wireless and VPN audits are discussed. Controls for Unix, Windows, and internet security are also outlined. The training concludes with presentations on findings and next steps.
· How to Build a Secure NetworkThe local county health departmen.docxoswald1horne84988
· How to Build a Secure Network
The local county health department has outgrown the current space and has recently purchased a new building that will house clinicians and supporting structures. You have been hired as a consultant to advise the county resource manager as to what components she needs to purchase in order to build a HIPAA compliant network that will be used to collect and store data that supports the health department's daily operations. It is anticipated that the clinics run by the health department collect in the range of 2 gigs of information monthly including text data, imaging data, and data that is generated by medical devices such as electronic EKG machines.
You are a new consultant and are eager to do a good job in your first assignment. Research the resources that are available to you that you need to provide accurate recommendations for the resource manager. Write a 3–5 page paper that includes the following topics:
· Steps involved in identifying the network device requirements necessary to support this network.
· Resources that are available to identify the device alternatives that are available.
· Resources that are available to determine cost effectiveness of those alternatives.
· Resources that are available to determine the security features available in those alternatives.
· Selection of network devices that you recommend.
· Support for your recommendations.
Assignment Requirements
· Written communication: Written communication is free of errors that detract from the overall message.
· APA formatting: Resources and citations are formatted according to APA (6th edition) style and formatting.
· Length of paper: 3–5 pages, excluding the references page.
· Font and font size: Times New Roman, 12 point.
One Page Report
· Network Device Choices
In the beginning of networking, the choices available to a network administrator were very limited. Routers were available for routing, repeaters for repeating, and Cat5 cables for connecting it all to the servers and the hosts. WANS were created by setting up banks of modems on either end of a connection. Things have changed. Today there is a wide array of network devices that are capable of providing very granular access, segmenting and isolating those segments, reducing the collisions, and speeding up response times. Some of those devices are narrow, single-purpose devices and others are "Swiss Army knife" devices that are multifunctional. There is a significant amount of overlap in functionality between these devices, making it far more challenging for network architects to select from among these devices.
For this discussion, explore the options that are available for use in a modern network. Include in the discussion the context in which these selections can be applied. Consider the benefits and challenges related to the use of "best of breed" single-function devices and to the selection of multifunctional devices
Please follow the scoring guide
How to Build a S.
M Kamens Iia Financial Services Presentation At Disneykamensm02
The document discusses considerations for internal auditors evaluating vulnerability assessments and penetration test reports. It emphasizes the importance of understanding security vulnerabilities and their potential impacts. It provides an overview of the vulnerability assessment process, including evaluating risks, vendor selection, testing phases, data analysis, and required deliverables. The report recommends internal auditors be involved in planning assessments and understand vulnerability reports and how to remediate identified issues.
Discussion Shared Practice The Triple Bottom LineIs the o.docxelinoraudley582231
Discussion: Shared Practice: The Triple Bottom Line
“Is the organization making a profit?” That is what most stakeholders think about when they look at the bottom line. Yet, an organization might be making a profit while dumping toxic waste into the environment, treating employees poorly, or failing to conserve resources. Nonfinancial performance measures such as these can be challenging to measure. The Triple Bottom Line (TBL) is a framework that incorporates nonfinancial factors in measuring the performance of an organization. In addition to assessing profitability, the TBL approach also assesses an organization’s social and ecological impact.
Today’s socially conscious executive thoroughly grasps the significance of the TBL in terms of organizational and cultural success. TBL, which is sometimes referred to as part of the broader term corporate social responsibility (CSR), is a measure of an organization’s financial health, environmental sustainability, and its furtherance of social justice. One question that can be used to assess if an organization is meeting TBL objectives is whether or not the human experience of all stakeholders is elevated due to its work.
To prepare for this Discussion, “Shared Practice: The Triple Bottom Line,” review the Learning Resources for this week and consider how the Triple Bottom Line is related to and affected by an organization’s performance. Reflect on the meaning of corporate social responsibility and how this might impact your role in promoting social change.
Post by Day 3, the following:
•Predict how the implementation of the Triple Bottom Line would affect your current or former organization’s performance. Be sure to include at least two short term consequences and at least two long term consequences of using the TBL measurement system.
•Provide an explanation of how you view the relationship between corporate profits and social responsibility.
•Describe how you (as an executive) plan to use some of the skills learned in this course to promote social change in your organization now and in the future.
Session 12: Final Exam
Print
Due December 19 at 12:00 AM
Starts Dec 12, 2016 12:00 AM
INFA 620 - NETWORK AND INTERNET SECURITY
Final Exam
This is an open-book individual exam. You may use any resources in addition to the textbook, but you should do it individually without collaborating with others. Questions should be answered in your own words. Use quotation marks if not using your own words, and do not forget to cite full reference.
Other Guidelines:
· You should submit your exam to your assignment folder in WT as an HTML, MS-Word or plain text. When using HTML or plain text, you can either use the window available to paste your work, or attach your file.
· Repeat the text of the question you have selected.
· Be the clearest and objective you can in all questions and be sure you are answering what is asked.
· Put your name in the exam.
The exam is due on Monday (12/19) 12:00 am.
PROBLE.
Executive Proposal ProjectThe purpose of this project is to evalua.docxrhetttrevannion
Executive Proposal Project
The purpose of this project is to evaluate the student’s ability to research and evaluate security testing software and present a proposal for review by executive team members. By completing the document the student will also gain practical knowledge of the security evaluation documentation and proposal writing process. The project will enable the student to identify and understand the required standards in practice, as well as the details that should be covered within a proposal.
Project Deliverable
·
Using the Case Study presented in this document, to complete an executive proposal.
·
Provide a three to five page proposal summarizing purpose and benefit of chosen security software to the executive management team.
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The student will evaluate and test security testing software for purposes of testing corporate network security. The purpose of the software is to measure the security posture of the organization by identifying vulnerabilities and help prevent future attacks and deter any real-time unknown threats.
·
The proposal should effectively describe the software in a manner that will allow the executive team members to understand the purpose and benefits of the software to approve purchase.
Guidelines
·
Evaluate and select a security tool for recommendation that you learned about in the iLabs modules or the EC-Council text books.
·
The proposal document must be 3 to 5 pages long, conforming to APA standards. See "Writing Guideline" in WebTycho where you'll find help on writing for research projects.
·
At least three authoritative, outside references are required (anonymous authors or web pages are not acceptable). These should be listed on the last page titled "References."
·
Appropriate citations are required. See the syllabus regarding plagiarism policies.
·
This will be graded on quality of research topic, quality of paper information, use of citations, grammar and sentence structure, and creativity.
·
The paper is due during Week 7 of this course.
Project Description
The purpose of project is to write an executive proposal for a fictitious company called Advanced Research. The goal of the proposal is to persuade the executive management team to approve purchase of security testing software that can benefit the company’s corporate network security by testing and identifying vulnerabilities before they are exploited by hackers. The proposal must include a detailed description of the software, its purpose and benefits.
Suggested Approach
Research a security testing software tool that you practiced using in the EC-Council iLabs or from the textbook.
Determine whether the tool would be beneficial in testing the security of a corporate network.
Use the vendor’s website to collect necessary information about the tool to be able to explain its purpose and benefit.
Include 3
rd
party endorsements and case studies about the tool.
Integrate the information from your own experience with the tool int.
Project 1CST630 Project ChecklistStudent Name DateNote This chedavieec5f
Project 1CST630 Project ChecklistStudent Name: Date:Note: This checklist is designed based on the required project deliverables in the project steps and instructions in the classroom to help students and professors effectively write papers and evaluate assignment submissions respectively. Currently, it supplements the course grading rubric and it's use is optional. The Department welcomes any recommendation(s) for improvement.Project 1: Requires the Following THREE PiecesAreas to Improve1. Security Assessment Report (SAR)(12 pages minimum, double-spaced)2. Executive Briefing Slides (3 to 5 slides) 3. Lab Experience Report with ScreenshotsSpecific Details1. Security Assessment Report (12 pages)Conduct a Security Analysis Baseline (3 of 12 ages)Security requirements and goals for the preliminary security baseline activity.Typical attacks to enterprise networks and their descriptions. Include Trojans, viruses, worms, denial of service, session hijacking, and social engineering.Include the impacts these attacks have on an organization.Network infrastructure and diagram, including configuration and connections Describe the security posture with respect to LAN, MAN, WAN, enterprise.Network infrastructure and diagram, including configuration and connections and endpoints. What are the security risks and concerns?What are ways to get real-time understanding of the security posture at any time?How regularly should the security of the enterprise network be tested, and what type of tests should be used?What are the processes in play, or to be established to respond to an incident?Does the security workforce have the requisite technical skills and command of the necessary toolsets to do the job required?Is there an adequate professional development roadmap in place to maintain and/or improve the skill set as needed?
Describe the ways to detect these malicious code and what tactics bad actors use for evading detection.In the network diagram: include the delineation of open and closed networks, where they co-exist.In the open network and closed network portion, show the connections to the InternetPhysical hardware components. Include routers and switches. What security weaknesses or vulnerabilities are within these devices?Discuss operating systems, servers, network management systems.data in transit vulnerabilities
endpoint access vulnerabilities
external storage vulnerabilities
virtual private network vulnerabilities
media access control vulnerabilities
ethernet vulnerabilities
Possible applications. Current and future mobile applications and possible future Bring Your Own Device policy. Include:
remediation
mitigation
countermeasure
recovery
Provide the methods used to provide the protections and defenses.From the identification of risk factors in the risk model, identify the appropriate security controls from NIST SP 800-53A and determine their applicability to the risks identified.Determine a Network Defense Strategy 2/12 pagesOutline how you would ...
CipherTechs provides security auditing and assessment services to help clients meet compliance requirements, develop security policies, and evaluate controls. Their services include external and internal network vulnerability assessments, web application assessments, and policy development assistance. Audits are intended to verify that security objectives are being accomplished through appropriate controls and provide assurance through compliance validation, policy review, and security testing.
West Consulting Modular Design ProposalMichael BoddieNetwork.docxphilipnelson29183
West Consulting Modular Design Proposal
Michael Boddie
Network Design Associate
NTC/320
January 29, 2018
-Welcome-
1
Introduction
West Consulting Firm is a large company with 1000+ devices
The best Network design for West Consulting Firm is Hierarchical structure as proposed in the network summary document
Hierarchical network design is a three layer model.
West Consulting is a large organization as it currently have 1000 users and it intends to increase the number of users to 1500
The reason as to why the organization should opt for a hierarchical network design due to:
Better scalability
Better redundancy
Better performance
Batter management and troubleshooting
Better policy creating and scalability
2
Hierarchical Network Design
In each layer in the hierarchy provides specific functions which helps the network designer to select and optimize the right network hardware , features and software
The access layer provides user access to the organization network
The distribution layer provides policy-based connectivity
Core layer provides fast transport between the distribution switches
Access layer is where the switches are located which are then connected to the end users or computers
The distribution layer separates the access and the core layer. It in this layer where the policy of the network is defined
The core layer consists of the layer with the fastest, biggest, and the most expensive routers. This layer is considered to be the backbone of the organizational network. It is in this layer that routers are used to merge geographically separated network of the organization
3
Cisco Design Principles of a Hierarchical Structure
When designing hierarchical network structure there four design principles to consider which are:
Network diameter: This term is used to measure the number of devices
Bandwidth aggregation: This is the art of considering the specific bandwidth requirements
Redundancy: This is the practice of duplicating critical elements so as to achieve reliability (Thomadsen, 2005).
Network diameter is the first thing to consider when designing a hierarchical network structure. Network diameter is the number of gadgets or devices that a certain packet have to cross before it reaches its destination. This means that when designing west consulting network structure, the network designer must keep network diameter low.
Bandwidth aggregation: The designers of West Consulting firm network structure they must consider the bandwidth requirement for every party of the hierarchy. Link aggregation is said to allow multiple switch ports links to be combined. This in turn achieves a high throughput between the organizational switches
To ensure redundancy the network designer can double the network links
4
How Design a Hierarchical Network .
Nothing strikes fear into the heart of an engineer more than the installation of a firewall to achieve the laudable goal of defense-in-depth through network segmentation. Security teams demand the implementation of firewalls telling everyone, “It’s for compliance!” But the addition of firewalls and other security appliances (aka chokepoints) into an infrastructure infuriates network engineers who design to optimize speed and minimize latency. Sysadmins and DBAs are equally frustrated, because of the increased complexity in building and troubleshooting applications. So it’s down the rabbit hole we go trying to achieve the unachievable with everyone waxing rhapsodic for those bygone days when the end-to-end principle ruled the Internet. Is it really possible to have security coexist with operational efficiency? Organizations seem happy to throw money at technology and operations, but when it comes to policies and procedures, they fail miserably. This is the biggest problem with building a layered design. As engineers, if we don’t have clear policies as a set of requirements, how will we determine the appropriate network segmentation and protections to put in place? The answer lies in aligning network segmentation with an organizational data classification matrix and understanding that while compliance and security often overlap, they’re not the same.
This document discusses security status reporting and outlines best practices for developing an effective security monitoring program. It recommends selecting critical business systems as the target environment and defining key performance indicators across areas like user access management, patching, and perimeter security. The document also provides guidance on setting baselines using standards, quantifying security status with CVSS scoring, understanding audience priorities, and building dashboards and reports that follow rules like only displaying relevant, meaningful data at an appropriate refresh rate for the intended audience. The overall aim is to facilitate effective decision making and reporting on security posture.
SLVA - Security monitoring and reporting itweb workshop
Audit Sample Report
1. IT Best Practices Audit - Action Roadmap 1.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Wireless Configuration and security
Audit Topic: Is the wireless network on a separate VLAN?
Importance & Discussion: A firewall can help keep hackers located on the VLAN associated with the wireless network from having easy access
to corporate servers located on different, more secured VLANs (i.e., not accessible from the wireless network).
Common Symptoms of Issues: Security breaches; unauthorized access to data.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 64 Category: Equal
51 - 100 RED Significant
Topic Score: 88 Topic Score: 75 Topic: Better
Impact
Current Practice: Some wireless devices use VPN's and/or network segmentation.
Next Incremental Improvement: -
Best Practice: All wireless devices use VPN's and/or network segmentation.
Opportunity/benefit of using Best Practice: Improved security of systems and data. Less risk.
Recommendation: Move the wireless network to a separate VLAN.
How/Where to Inspect: Review the configuration for use of VPN's for the wireless segments.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 1 of 27
2. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Wireless Configuration and security
Audit Topic: Propagation of radio waves outside the facility
Importance & Discussion: Minimizes the ability for a hacker located outside the controlled portion of the company to eavesdrop on user signal
transmissions and interface with the corporate network through an access point.
Common Symptoms of Issues: Security breaches; unauthorized access to data via wireless connections.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 64 Category: Equal
51 - 100 RED Significant
Topic Score: 90 Topic Score: 100 Topic: Worse
Impact
Current Practice: No review of the propagation of wireless signals outside of the facilities.
Next Incremental Improvement: -
Best Practice: Comprehensive understanding of the propagation of wireless signals outside of the facilities;
significant configuration changes (antenna patterns, power settings, etc.) are in place to reduce the
risk.
Opportunity/benefit of using Best Practice: Improved wireless security. Reduced risk of network breach.
Recommendation: Examine the antenna type and placement, and power of access points. Use directional antennas.
Hire a wireless expert, or RF consultant for assistance.
How/Where to Inspect: Review the configuration and coverage of access points. Review antennas and radio coverage
patterns in use.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 2 of 27
3. IT Best Practices Audit - Action Roadmap 4.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Wireless Configuration and security
Audit Topic: Use of personal firewalls
Importance & Discussion: If a hacker is able to associate/connect with an access point, which is extremely likely when no encryption or
authentication is configured, the hacker can access files on other devices that are associated with an access point
on the same wireless network.
Common Symptoms of Issues: Security breaches; unauthorized access to data via wireless connections.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 64 Category: Equal
51 - 100 RED Significant
Topic Score: 38 Topic Score: 0 Topic: Better
Impact
Current Practice: Personal/system firewalls are in use by all devices on the network.
Next Incremental Improvement:
Best Practice: Personal/system firewalls are in use by all devices on the network.
Opportunity/benefit of using Best Practice: Improved wireless and network security. Reduced risk of network breach.
Recommendation: No Action Required
How/Where to Inspect: Review the use of personal firewalls on devices that connect wirelessly.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 3 of 27
4. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Software Licensing Category Name: Staffing
Audit Topic: Designation of IT staff member responsible for license management
Importance & Discussion: To be effective, a staff member should be assigned to perform this role.
Common Symptoms of Issues: Purchase of excess licenses, use of software without licences, no awareness of legal risks
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 100 Category Score: 100 Category: Equal
51 - 100 RED Significant
Topic Score: 100 Topic Score: 100 Topic: Equal
Impact
Current Practice: No assigned IT staff member.
Next Incremental Improvement: -
Best Practice: The role is assigned to a staff member as a primary responsibility.
Opportunity/benefit of using Best Practice: Reduced software license costs, reduced risk of audits and fines from the Business Software
Alliance. Fines begin at $100,000 per software product that is in violation.
Recommendation: Assign a member of the IT staff to the role of Software License Administrator. Immediately begin to
audit the environment and implement basic installation and purchasing controls.
How/Where to Inspect: Review the staff assigned to this role
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 4 of 27
5. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Storage Category Name: Fibre Channel
Audit Topic: HBA Execution Throttle
Importance & Discussion: A common HBA parameter that controls the maximum number of outstanding I/O operations. Some default values
may limit device throughput.
Common Symptoms of Issues: Limited or poor storage I/O or throughput performance
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 83 Category Score: 83 Category: Equal
51 - 100 RED Significant
Topic Score: 50 Topic Score: 100 Topic: Worse
Impact
Current Practice: Default parameters are in use.
Next Incremental Improvement: -
Best Practice: Execution Throttle=255 or maximum setting of device
Opportunity/benefit of using Best Practice: I/O and Throughput can increase up to 100%
Recommendation: Increase the HBA Execution Throttle to it's maximum value
How/Where to Inspect: See the vendor specific management tools and configuration documentation for details.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 5 of 27
6. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Storage Category Name: Fibre Channel
Audit Topic: HBA interrupt collalesce
Importance & Discussion: Common HBA parameter that controls the amount of time that the HBA waits before starting another operation. A
higher value adds more wait time, and decreases throughput. Some default values will limit throughput.
Common Symptoms of Issues: Limited or poor storage I/O or throughput performance
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 83 Category Score: 83 Category: Equal
51 - 100 RED Significant
Topic Score: 100 Topic Score: 100 Topic: Equal
Impact
Current Practice: Default parameters are in use.
Next Incremental Improvement: -
Best Practice: Off - this maximizes FC throughput at the expense of additional CPU use
Opportunity/benefit of using Best Practice: I/O and Throughput can increase up to 100%
Recommendation: Set the HBA interrupt collalesce parameter to the value that equals "off"
How/Where to Inspect: See the vendor specific management tools and configuration documentation for details.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 6 of 27
7. IT Best Practices Audit - Action Roadmap 2.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Storage Category Name: Storage Subsystem Utilization
Audit Topic: Storage - number of seconds per minute of 100% utilization (% busy)
Importance & Discussion: When a disk or subsystem is 100% busy, it has no capacity to perform more I/O's or transfers at the point in time,
causing delays or errors to applications.
Common Symptoms of Issues: Limited or poor storage I/O or throughput performance
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 83 Category Score: 83 Category: Equal
51 - 100 RED Significant
Topic Score: 50 Topic Score: 50 Topic: Equal
Impact
Current Practice: 13 to 18 seconds per minute at 100% utilization.
Next Incremental Improvement: 6 - 12 seconds per minute at 100% utilization.
Best Practice: Less than 6 seconds per minute at 100% utilization.
Opportunity/benefit of using Best Practice: I/O and Throughput can increase up to 1000%
Recommendation: Increase the physical configuration of the storage subystem, including adding drives, the speed of
drives, cache, I/O links, RAID types, etc.
How/Where to Inspect: Check the % busy in Perfmon or use the vendor's storage management tools.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 7 of 27
8. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Security
Audit Topic: Use of white lists
Importance & Discussion: A white list or approved list is a list or register of entities (usually software programs) that are authorized to be
executed by the device. If the software is not listed in the registry, it cannot execute. This is a new technique to
guard against malware.
Common Symptoms of Issues: PCs and servers infected with viruses and malware.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 55 Category Score: 55 Category: Equal
51 - 100 RED Significant
Topic Score: 30 Topic Score: 60 Topic: Worse
Impact
Current Practice: No use of white lists.
Next Incremental Improvement: -
Best Practice: No application can execute without a white list entry/key.
Opportunity/benefit of using Best Practice: Reduce the risk and cost of devices infected with viruses and malware.
Recommendation: Ensure all devices have active AV software, and it is current. Begin use of white lists on a test basis.
How/Where to Inspect: Inspect the anti-virus/malware prevention tools and processes to manage the white lists.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 8 of 27
9. IT Best Practices Audit - Action Roadmap 2.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Security
Audit Topic: Server hardening
Importance & Discussion: These are the changes made to each device (usually after a network security assessment) to tighten security.
Changes may include physical configuration, passwords, accounts, privileges, routing, ACL's, disabling operating
system components or services, encryption, logging, etc.
Common Symptoms of Issues: PCs and servers infected with viruses and malware; data breaches; unauthorized access.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 55 Category Score: 55 Category: Equal
51 - 100 RED Significant
Topic Score: 75 Topic Score: 50 Topic: Better
Impact
Current Practice: Some servers have been locked down.
Next Incremental Improvement: -
Best Practice: All servers have been secured and are regularly rescanned.
Opportunity/benefit of using Best Practice: Reduce the risk and cost of security breaches.
Recommendation: Conduct regular penetration testing and complete the implement the recommendations.
How/Where to Inspect: Examine IT standards utilized to harden key systems.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 9 of 27
10. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Utilization
Audit Topic: WAN - number of seconds per minute at 100% link utilization
Importance & Discussion: When WAN links are saturated, high latencies may cause timeouts and retransmits, further increasing demand and
affecting application reliability.
Common Symptoms of Issues: Poor performance; applications accessed via the WAN may be less reliable
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 100 Category Score: 50 Category: Better
51 - 100 RED Significant
Topic Score: 80 Topic Score: 100 Topic: Worse
Impact
Current Practice: More than 24 seconds per minute at 100% utilization
Next Incremental Improvement: 19 to 24 seconds per minute at 100% utilization.
Best Practice: Less than 6 seconds per minute at 100% utilization.
Opportunity/benefit of using Best Practice: WAN users will see a significant reduction in random errors and application timeouts; and experience
consistent, predictable response times.
Recommendation: Increase the capacity of the WAN to reduce periods of 100% utilization
How/Where to Inspect: Use historical reports from network management tools.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 10 of 27
11. IT Best Practices Audit - Action Roadmap 6.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Utilization
Audit Topic: Core Router CPU capacity and utilization
Importance & Discussion: The CPU speed and capacity directly affects the ability of the router to handle traffic forwarding and other functions
(security, port mirroring, trunking, monitoring, etc.). 100% utilization limits the throughput and causes dropped
packets and higher latency.
Common Symptoms of Issues: Poor network performance; dropped packets; errors, timeouts, increasing network traffic due to retransmits.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects:
30-49 Yellow - Needs
Improvement Category Score: 100 Category Score: 50 Category:
51 - 100 RED Significant
Topic Score: 68 Topic Score: Topic:
Impact
Current Practice: Not Known
Next Incremental Improvement:
Best Practice:
Opportunity/benefit of using Best Practice: Users will see significant improvement in network reliability, throughput, and latency. Many fewer
dropped packets and reduced latency.
Recommendation:
How/Where to Inspect: Use recent performance logs and/or the vendor provided management tools to review/examine peak
and average utilization over normal business days.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 11 of 27
12. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Wireless Configuration and security
Audit Topic: Antenna selection for wireless access points
Importance & Discussion: Determining the location and type of AP antennas to achieve the desired coverage and performance. Requirements
include matching the antennas for the AP and the devices, the power output, addressing of the AP and devices, etc.
The polarization of the antenna is a key selection criteria - vertical or horizontal, along with the position of the
antenna relative to devices and other access points and sources of interference. Use of an RF consultant may be
necessary for some environments.
Common Symptoms of Issues: Poor wireless connectivity, poor and/or unreliable wireless performance.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 64 Category: Equal
51 - 100 RED Significant
Topic Score: 90 Topic Score: 80 Topic: Better
Impact
Current Practice: No research or engineering prior to selection and installation of AP Antennas
Next Incremental Improvement: -
Best Practice: Comprehensive research and testing of AP antenna type and location performed prior to permanent
installation
Opportunity/benefit of using Best Practice: Improved wireless coverage and performance.
Recommendation: Examine the antenna type and placement of access points. Hire a wireless expert, or RF consultant
for assistance.
How/Where to Inspect: Review the access point engineering and deployment plan for antenna requirements
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 12 of 27
13. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Desktops and Printers Category Name: Disks/Storage
Audit Topic: USB Storage - Use of Chipset level features to disable some or all USB ports
Importance & Discussion: The newest Intel X58 Chipsets (and others) enable the USB ports to be selectively disabled to prevent the use of
USB storage.
Common Symptoms of Issues: Unauthorized access to data; stolen data
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 48 Category: Better
51 - 100 RED Significant
Topic Score: 56 Topic Score: 64 Topic: Worse
Impact
Current Practice: No changes have been made to BIOS.
Next Incremental Improvement: USB ports are available for all uses.
Best Practice: All user USB Ports are disabled by default; they are selectively enabled by business need.
Opportunity/benefit of using Best Practice: Reduction in risk of data being stolen or accessed.
Recommendation: Unless allowed by the policy, disable or password protect USB storage.
How/Where to Inspect: Review PC configuration practices and computer use policies and documentation.
Audit Notes:
Copyright 2011 by The Consultants Source WWW.TheConsultantsSource.com 312-835-4742 Page 13 of 27
14. IT Best Practices Audit - Action Roadmap 1.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Desktops and Printers Category Name: Disks/Storage
Audit Topic: Use of PGP - WDE (Pretty Good Privacy - Whole Disk Encryption)
Importance & Discussion: PGP - WDE enables an organization to encrypt the contents of an entire disk, providing some protection if the device
is lost or stolen.
Common Symptoms of Issues: Unauthorized access to data; stolen data
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 48 Category: Better
51 - 100 RED Significant
Topic Score: 58 Topic Score: 48 Topic: Better
Impact
Current Practice: Researching the use of encryption tools.
Next Incremental Improvement: Use of PGP-WDE on select devices (key users, etc.)
Best Practice: Use of PGP-WDE on all devices.
Opportunity/benefit of using Best Practice: Reduce risk of data theft if a device is stolen or data is copied.
Recommendation: Complete the implementation of WDE on ALL PC's and laptops.
How/Where to Inspect: Review the security tools and policies in use.
Audit Notes:
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15. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Desktops and Printers Category Name: OS Configuration
Audit Topic: Page file configuration and management
Importance & Discussion: Page files support virtual memory use (they extend physical memory when it is full), enabling more programs to run
on the system. Virtual memory utilizes disk storage as a temporary holding place for programs and data until
physical memory becomes available.
Common Symptoms of Issues: Reliability and performance
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 48 Category: Better
51 - 100 RED Significant
Topic Score: 72 Topic Score: 80 Topic: Worse
Impact
Current Practice: System Managed (file can grow to the size of physical RAM + 1MB)
Next Incremental Improvement: Manually set - sized at 1.0x to about 1.5x of physical RAM
Best Practice: Manually set - sized at least 3x of physical RAM or at l;east 8GB
Opportunity/benefit of using Best Practice: Significant reduction in crashes and lost data
Recommendation: Examine the page file settings for each PC. Select "system managed size" if available; otherwise set
TOTAL page file capacity to be 8GB (will need 2 page files on 2 separate volumes.
How/Where to Inspect: Examine system parameters (Start/Control Panel/System/Advanced/Performance/Settings to inspect
and modify settings. Task Manager can also provide data on current settings and usage.
Audit Notes:
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16. IT Best Practices Audit - Action Roadmap 5.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Desktops and Printers Category Name: Printers - Configuration
Audit Topic: Location of Print Servers
Importance & Discussion: A typical 3MB PowerPoint file may result in over 50MB of network traffic to the printer. These files are translated by
the print drivers into printer specific commands, and then transmitted to the printer. The location of the print server,
relative to the printer affects the network traffic between the 2 devices. High print traffic may negatively affect the
networks.
Common Symptoms of Issues: Printing may be slow; other network users may be affected; saturated network links
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects:
30-49 Yellow - Needs
Improvement Category Score: 64 Category Score: 48 Category:
51 - 100 RED Significant
Topic Score: 47 Topic Score: Topic:
Impact
Current Practice: Not Applicable
Next Incremental Improvement:
Best Practice:
Opportunity/benefit of using Best Practice: Significant reduction in the network bandwidth needed for print traffic
Recommendation:
How/Where to Inspect: Review the technology environment for the location of print servers and the printers they control.
Audit Notes:
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17. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: IT Leadership and Governance Category Name: IT Policies
Audit Topic: Mobile device acceptable use policy
Importance & Discussion: A definition of the standards, procedures, and restrictions for end users who have legitimate business requirements
to access corporate data from a mobile device connected to an unmanaged network outside of a company's direct
control.
Common Symptoms of Issues: Confused IT staff and users; inconsistent application; errors; increased risk
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 100 Category Score: 100 Category: Equal
51 - 100 RED Significant
Topic Score: 90 Topic Score: 100 Topic: Worse
Impact
Current Practice: No policy on this topic is defined or used by the organization to guide decisions.
Next Incremental Improvement: An informal policy exists and covers some issues; when applied, the policy may be inconsistently
applied; generally, the policy is not communicated to the organization; the policy may be understood
only within the IT function.
Best Practice: An formal, written policy exists and covers 90% of issues; the policy is always consistently applied;
the policy is well communicated or understood by the whole organization. The policy is reviewed and
updated on an a regular basis.
Opportunity/benefit of using Best Practice: Clear definitions of principles or rules for IT staff and users improve the achievement of desired
outcomes.
Recommendation: Use readily available examples or templates, perform some editing and customization as a starting
point to cover 80% of desired topics. Communicate to IT staff and users.
How/Where to Inspect: Review the current policy and the methods and resources utilized to implement, communicate, and
maintain the policy.
Audit Notes:
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18. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: IT Leadership and Governance Category Name: IT Policies
Audit Topic: Use of TCP/IP auto window size tuning in older MS OS's (2003 and older)
Importance & Discussion: If using multiple older MS OS's in a mixed environment, disable the automatic adjustment for the TCP windows size:
netsh interface tcp set global autotuninglevel=disabled
Common Symptoms of Issues: Poor performance; applications may be less reliable
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 38 Category Score: 38 Category: Equal
51 - 100 RED Significant
Topic Score: 65 Topic Score: 50 Topic: Better
Impact
Current Practice: Some TCP/IP auto window size tuning performed for key servers.
Next Incremental Improvement: -
Best Practice: TCP/IP auto windows size tuning has been (appropriately) tuned for the specific client environment
(i.e. based on the mix of Operating Systems in use).
Opportunity/benefit of using Best Practice: Potential for significant improvement in network throughput.
Recommendation: Tune the TCP/IP stack.
How/Where to Inspect: Review the implementation plan for TCP/IP tuning
Audit Notes:
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19. IT Best Practices Audit - Action Roadmap 3.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Microsoft Servers Category Name: Ethernet NICS
Audit Topic: Number of seconds of 100% LAN link utilization per minute during "normal" business use/hours (not during
backups, etc.).
Importance & Discussion: LAN link saturation may cause applications to perform poorly, causing errors, timeouts and retransmits
Common Symptoms of Issues: Poor performance; applications may be less reliable
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 38 Category Score: 38 Category: Equal
51 - 100 RED Significant
Topic Score: 63 Topic Score: 25 Topic: Better
Impact
Current Practice: 6 - 12 seconds per minute at 100% utilization.
Next Incremental Improvement: Less than 6 seconds per minute at 100% utilization.
Best Practice: Less than 6 seconds per minute at 100% utilization.
Opportunity/benefit of using Best Practice: LAN users will see a significant reduction in random errors and application timeouts; and experience
consistent, predictable response times.
Recommendation: No Action Required
How/Where to Inspect: Use historical reports from network management tools.
Audit Notes:
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20. IT Best Practices Audit - Action Roadmap 2.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Microsoft Servers Category Name: Hardware
Audit Topic: CPU Cache Size (Level 2 and Level 3)
Importance & Discussion: The CPU cache generally provides better performance (due to less frequent cache refreshes) and often plays a
bigger role than raw CPU frequency.
Common Symptoms of Issues: Slow performance
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 83 Category Score: 83 Category: Equal
51 - 100 RED Significant
Topic Score: 50 Topic Score: 50 Topic: Equal
Impact
Current Practice: Use of CPUs with the medium size cache (for example 4-8MB)
Next Incremental Improvement: -
Best Practice: Use of CPUs with the largest available cache (for example 16 - 24+MB)
Opportunity/benefit of using Best Practice: Higher system performance; capacity for more work with low cost upgrades
Recommendation: Upgrade existing CPU's with large cache CPU's, or upgrade when buying new servers
How/Where to Inspect: Physical inspection or use the server configuration report
Audit Notes:
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21. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Microsoft Servers Category Name: Storage
Audit Topic: Aligning the start of disk volumes on physical RAID stripe boundaries
Importance & Discussion: Windows reserves and hides the first 31 or 63 sectors at the beginning of the first partition of a disk (often called the
Master Boot Record) to store the boot software. Aligning the start of the first "real" partition to a disk boundary that
is equal to or a multiple of the RAID strip size (or cluster size if RAID is not used) can significantly improve
performance by as much as 30%.
Common Symptoms of Issues: Slower than expected I/O performance; many split I/O's compared to logical I/O's.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 50 Category Score: 50 Category: Equal
51 - 100 RED Significant
Topic Score: 63 Topic Score: 100 Topic: Worse
Impact
Current Practice: Use of default settings during volume creation for volumes created by Windows 2003 and
Next Incremental Improvement: -
Best Practice: All volumes in use have aligned partitions. Volumes have been created using Diskpart (or the
equivalent OS tool), or are created using an OS that automatically aligns boundaries (Server 2008,
Vista, Win 7 for example) .
Opportunity/benefit of using Best Practice: Increases the useful I/O and throughput capacity of the existing storage subsystem - by up to 30%
depending on the storage configuration.
Recommendation: For OS's prior to Server 2008, use Diskpart to align the start of the partition at 1024KB. This can
significantly improve performance (sometimes by as much as 30%,) since logical clusters and/or
logical RAID stripes will not cross stripe boundaries. Reg
How/Where to Inspect: Run C:> MSINFO32 or open a DOS windows and type: wmic partition get BlockSize, StartingOffset,
Name, Index <enter> Review the report of the physical layout of the drives/volumes and examine
the offsets of the user volumes from the Master Boot Record a
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22. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Microsoft Servers Category Name: Storage
Audit Notes:
Audit Topic: Number of files on a server or in a single directory
Importance & Discussion: A high number of files may cause slow response times to an application - it may require 10 - 30 seconds for a file to
be "available" after the file is created, due to the operating system needing to update large file system indexes.
Common Symptoms of Issues: Poor performance; unable to find a file
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 50 Category Score: 50 Category: Equal
51 - 100 RED Significant
Topic Score: 25 Topic Score: 0 Topic: Better
Impact
Current Practice: Less than 100,000; files segmented into multiple directories; old files archived
Next Incremental Improvement:
Best Practice: Less than 100,000; files segmented into multiple directories; old files archived
Opportunity/benefit of using Best Practice: Improved performance of file system; support for more users; eliminate or reduce application timeouts
from file system errors
Recommendation: No Action Required
How/Where to Inspect: Use Windows Explorer, select the folder, and right click to display the Properties of the folder,
including the number of files.
Audit Notes:
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23. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Microsoft Servers Category Name: Virtualization
Audit Topic: VM Configuration mapping
Importance & Discussion: The processes and tools to map and maintain as current the locations of each virtual machine, to aid in capacity and
network security planning and management.
Common Symptoms of Issues: Moving of VM's causes issues; VM security is compromized when moved to another host; Performance issues may
result from too much demand
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 83 Category Score: 83 Category: Equal
51 - 100 RED Significant
Topic Score: 100 Topic Score: 100 Topic: Equal
Impact
Current Practice: No mapping of the VMs, Hosts, and Network connections
Next Incremental Improvement: -
Best Practice: Continual (usually automatic) mapping of the VMs, Hosts, and Network connections to enable
environment management, planning, and troubleshooting
Opportunity/benefit of using Best Practice: Improved ability to avoid capacity and security issues. Decreased time to troubleshoot or execute VM
moves.
Recommendation: Manually map the location of VM's and Hosts.
How/Where to Inspect: Review the configuration mapping and network security plans based upon the maps of the guests.
Audit Notes:
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24. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Microsoft Servers Category Name: Virtualization
Audit Topic: Use of 802.1Q VLAN Tagging
Importance & Discussion: This networking standard permits multiple bridged networks to transparently share the same physical network link
without "leaking" of information among the networks.
Common Symptoms of Issues: Security breaches
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 83 Category Score: 83 Category: Equal
51 - 100 RED Significant
Topic Score: 50 Topic Score: 100 Topic: Worse
Impact
Current Practice: No use of VLAN tagging.
Next Incremental Improvement: -
Best Practice: All VLANS utilize tagging.
Opportunity/benefit of using Best Practice: Improved security; lower cost by sharing physical network links.
Recommendation: Use of separate physical media until VLANS are implemented
How/Where to Inspect: Review the network design for the virtualized environment
Audit Notes:
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25. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Configuration
Audit Topic: TCPACKFREQUENCY parameter
Importance & Discussion: This parameter governs how often the sending system waits for an acknowledgment. Use of a higher parameter on
fast, highly reliable circuits can significantly improve throughput.
Common Symptoms of Issues: Poor network throughput - both on LANs and WANs; high packet latency
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 60 Category Score: 60 Category: Equal
51 - 100 RED Significant
Topic Score: 90 Topic Score: 80 Topic: Better
Impact
Current Practice: Use of default settings
Next Incremental Improvement: -
Best Practice: TCPACKFREQUENCY = 1 for a T1, 5 for 100Mb, 13 for GigE – test to see results of any changes.
Review the value in the Registry.
Opportunity/benefit of using Best Practice: Significant increase in network throughput - may be as much as 300%.
Recommendation: Tuning of TCP/IP parameters for key systems
How/Where to Inspect: Review the value in the registry
Audit Notes:
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26. IT Best Practices Audit - Action Roadmap 4.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Configuration
Audit Topic: Use of backup WAN links to segment lower priority traffic
Importance & Discussion: Availability of am addition circuit(s) to enable lower priority traffic to be segmented from the primary circuit
Common Symptoms of Issues: Sluggish performance of applications; used across the WAN. WAN users are less productive and experience more
errors
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 60 Category Score: 60 Category: Equal
51 - 100 RED Significant
Topic Score: 50 Topic Score: 0 Topic: Better
Impact
Current Practice: Traffic is actively segmented across multiple links. Latency insensitive traffic such as web and print
traffic is carried on backup WAN links; high priority, low latency traffic is carried on primary links
Next Incremental Improvement:
Best Practice: Traffic is actively segmented across multiple links. Latency insensitive traffic such as web and print
traffic is carried on backup WAN links; high priority, low latency traffic is carried on primary links
Opportunity/benefit of using Best Practice: Significant improvement in reponse times for higher priority applications; ability to support more users
on same circuits.
Recommendation: No Action Required
How/Where to Inspect: Review the design of the WAN
Audit Notes:
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27. IT Best Practices Audit - Action Roadmap 0.00
Midwest Medical Center
Audit Date: 5/9/2011 Environment: Order Management
Subject Name: Networks Category Name: Configuration
Audit Topic: Separate physical network for Latency sensitive traffic (Terminal Servers, Citrix, VDI)
Importance & Discussion: Separate NICs and/or network segments eliminate or minimize contention from data sources and clients, and usually
improve throughput, reduce latency, and improve reliability.
Common Symptoms of Issues: Sluggish performance of latency sensitive applications (VOIP, Video, Citrix, Terminal Server, VDI, etc.) Users are
less productive and experience more errors.
Key
Peer Averages Client Scores Client vs. Peer Averages
0 - 29 Green - Good
Subject Score: 68 Subject Score: 63 Subjects: Better
30-49 Yellow - Needs
Improvement Category Score: 60 Category Score: 60 Category: Equal
51 - 100 RED Significant
Topic Score: 90 Topic Score: 100 Topic: Worse
Impact
Current Practice: No separate network for Citrix/Terminal Server/VDI traffic.
Next Incremental Improvement: -
Best Practice: Dedicated bandwidth for Citrix/Terminal Server/VDI traffic is provided.
Opportunity/benefit of using Best Practice: Significant improvement in reponse times for latency sensitive traffic. Higher user productivity.
Aability to support more users on same circuits.
Recommendation: Physically segment latency sensitive (or small packet size traffic) to separate physical links or utilize
packet prioritization.
How/Where to Inspect: Review IP subnets in use...different subnets must be used to segment traffic.
Audit Notes:
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