Atlassian Tools in Practice: A Customer Success Story – Xpand IT & Atlassian JAM Sessions 2017

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This document discusses Critical Software's use of Atlassian tools like JIRA, Confluence, and Bitbucket. It provides an overview of how Critical Software has adopted these tools for issues tracking, project management, testing, code reviews, and more. The document also discusses Critical Software's certification process and how they use JIRA to support agile, risk management, exporting, and custom workflows.

Technology

© COPYRIGHT 2017 CRITICAL SOFTWARE
Atlassian Tools in Practice
A Customer Success Story
2017 06 27

© COPYRIGHT 2017 CRITICAL SOFTWARE 2
About me
https://pt.linkedin.com/in/mmventura
JIRA Maintainer and support @ CRITICAL
Quality Assurance
Software Product Assurance
Software Development
Consultant
Space
Defence
Government
Banking
Telecommunications
Emergency
Marco Ventura

© COPYRIGHT 2017 CRITICAL SOFTWARE
Atlassian @ CRITICAL

© COPYRIGHT 2017 CRITICAL SOFTWARE 10
Historic overview
Several tools supporting activities
Issue tracking
Task management
Bug Tracking
Project Management
Test Management
etc.

© COPYRIGHT 2017 CRITICAL SOFTWARE 11
Historic overview
CRITICAL certification roadmap

© COPYRIGHT 2017 CRITICAL SOFTWARE 12
Historic overview
2009
…
today
Solve many problems in
one place! ☺

© COPYRIGHT 2017 CRITICAL SOFTWARE 13
CMMI for Development model

© COPYRIGHT 2017 CRITICAL SOFTWARE 14
CMMI for Development model
LEVEL 2
• Configuration Management
• Measurement and Analysis
• Project Monitoring and Control
• Project Planning
• Process and Product Quality Assurance
• Requirements Management
• Suppliers Agreement Management

© COPYRIGHT 2017 CRITICAL SOFTWARE 15
CMMI for Development model
LEVEL 3
• Decision Analysis and Resolution
• Integrated Project Management
• Organization Process Definition
• Organizational Process Focus
• Organizational Training
• Product Integration
• Requirements Development
• Risk Management
• Technical Solution
• Validation
• Verification

© COPYRIGHT 2017 CRITICAL SOFTWARE 16
CMMI for Development model
LEVEL 4
• Organizational Process Performance (OPP)
• Quantitative Project Management (QPM)
LEVEL 5
• Organizational Performance Management (OPM)
• Causal Analysis and Resolution (CAR)

© COPYRIGHT 2017 CRITICAL SOFTWARE 17
Using JIRA
Standard & Custom
Issue
Task
Change
Request
Defect
Action
...
1.0
alpha
IMS
1.0
...
inBacklog
PROJ-A
inPipeline
FixDate
...

© COPYRIGHT 2017 CRITICAL SOFTWARE 18
Using JIRA
Agile

© COPYRIGHT 2017 CRITICAL SOFTWARE 19
Using JIRA
Risk Management

© COPYRIGHT 2017 CRITICAL SOFTWARE 20
Using JIRA & Xray
Testing

© COPYRIGHT 2017 CRITICAL SOFTWARE 21
Using JIRA & Xray
Testing

© COPYRIGHT 2017 CRITICAL SOFTWARE 22
Using JIRA & Xporter
Exporting

© COPYRIGHT 2017 CRITICAL SOFTWARE 23
Using JIRA & Crucible
Code Review

© COPYRIGHT 2017 CRITICAL SOFTWARE 24
Using JIRA & Crucible
Bitbucket

© COPYRIGHT 2017 CRITICAL SOFTWARE 25
Using JIRA
Custom Workflows

© COPYRIGHT 2017 CRITICAL SOFTWARE 26
Using JIRA
KANBAN

© COPYRIGHT 2017 CRITICAL SOFTWARE 27
Using JIRA Portfolio & Confluence
Adopted by individual project
and area.

© COPYRIGHT 2017 CRITICAL SOFTWARE
Marco Ventura
marco.ventura@criticalsoftware.com

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