The digital shakeout in quality assurance and testing by Shiva Agolla and Satish Natarajan

2Copyright © Capgemini, Sogeti and Micro Focus 2017. All Rights Reserved.
WQR 2017 | September 2017
Agenda
1 432
Executive
Summary
Digital
Transformation Automation
Agile and
DevOps
6 7
Test Environment
and Test Data
Management
QA and Testing
Budgets
5
Industrialization

Interviews by Region

Interviews by Sector

Interviews by Job Title

Key Findings and Highlights
1. Digital Transformation: 41% respondents see ‘Increasing the Quality of
Product or Software’ as most important QA & Testing objective
2. Agile & DevOps: The challenges with testing in agile development are
increasing
3. Test Automation: on the way to smart, intelligent, and cognitive QA.
Automation is currently un-exploited in QA & Testing (16%)
4. Industrialization: QA organization evolving to meet bi-modal needs. Shift
from TCOEs to TECs
5. Test Environment & Data: Test environments and test data continue to
be the Achilles heel for QA and testing
6. QA Budgets: Test budgets fall but are expected to rise again; from 35%
(2015) to 26% (2017), will rise to 32% (2020)

Digital Transformation
In digital business, we must manage the dependencies between quality,
security and customer satisfaction to assure success

Out of the following list, please rank the top two objectives that are most important when it comes to
Testing and Quality Assurance. Ranking question

Focus-Areas in testing Mobile applications,
including devices and wearables

Approaches to migrating
applications to the cloud

Strategies to test in an
Internet of Things environment

Agile and DevOps
The promise of agility & scale must be balanced with quality

Approaches to testing in agile

Challenges faced in applying testing to
agile development

Proportion of projects using
DevOps principles

Popular DevOps practices in use

Changes required in QA & Testing skill-sets on account of
agile and DevOps adoption

Test Automation
Smart Automation: The key to meeting increasing demands on QA in the
digital world

Challenges is achieving desired
level of test automation

Emerging Automation Techniques

Test Industrialization
How Test Centers of Excellence adapt to the digital era

Approaches to Test Centers of Excellence

Test Environment & Data Solutions
Test Environment and Data struggle for unity. Drive towards digital
business requires test data and environment setup requires velocity and low
cost set up to support agile development

Challenges with test
environment management

Types of tests performed in
cloud-based test environments

QA budgets
By 2020, QA will take up 32% of the IT budget

Proportion of total
IT budget allocated to QA & Testing

Proportion of Testing & QA budget allocated to hardware,
infrastructure, tools, and HR

Increase the level of smart test
automation
Define QA analytics strategy on an
enterprise level
Organizations need to define a test
platform strategy on an enterprise level
Invest in smart test and QA platforms
Transform QA and test function to
support agile development and DevOps
teams
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