The document provides tips and best practices for developing effective presentation skills, including identifying the five key components of a successful presentation, preparing content by understanding audience needs, and developing strong performance skills through techniques like proper body language, vocal delivery, and using visual aids. Presenters are encouraged to engage the audience, establish a clear agenda and purpose, and leave the audience with memorable takeaway points.
The document provides guidance on public speaking skills, including how to overcome speech anxiety. It discusses acknowledging fears, practicing speeches, and focusing on the message rather than fears. The document also covers understanding audiences, defining speech purposes, organizing topics, introducing and concluding speeches, and rehearsing to build confidence. The overall message is that public speaking skills develop through preparation, practice, and focusing on the message rather than anxieties.
Bc ii chap 15 strategies for successful informative and persuasive speakingMemoona Qadeer
This document provides strategies for successful informative and persuasive speaking. It discusses analyzing the audience to understand their interests, attitudes, the occasion, and location of the speech. It also outlines organizing speeches by introducing the topic, stating the aim clearly, and providing an overview of the layout. The body of the speech includes the main text and discussion, while the conclusion summarizes the key points.
The document provides an overview of key informant interviews, including their purpose, criteria for assessing key informants, tips for successful communication, planning considerations, advantages, disadvantages, and differences between key informant interviews and in-depth interviews. Key informant interviews involve open-ended interviews with experts and decision-makers to gather qualitative information on a topic. They aim to obtain first-hand knowledge and perspectives from knowledgeable individuals in a community. Effective planning and preparation, such as developing questions and selecting appropriate informants, is important for successful key informant interviews.
Investigation Interview: Elicitation TechniquesCase IQ
This document discusses elicitation techniques for obtaining information during interviews. It defines elicitation as a method of extracting valuable information through dialogue in a conversational style to reduce concerns. Some key techniques discussed include flattery, complaining, provocative statements, word repetition, naiveté, disbelief, bracketing, and criticism. Planning and understanding human nature are emphasized. The overall message is that elicitation is both an art and a science that requires acting skills and imagination to plan how to subtly guide conversations to obtain needed information.
The document provides tips and guidelines for effective oral presentations, including:
1. Proper preparation is key - presenters should determine the purpose, title, audience, main points, and desired audience action.
2. Presentations should have a clear structure with an introduction, main body, and conclusion. The introduction should grab attention and outline what is to come.
3. Effective delivery requires good body language, eye contact, voice, and vocabulary tailored to the audience. Visual aids can reinforce messages if used properly.
4. Steve Jobs' 2010 presentation on healthcare reform was praised for its clear yet simple explanation using only sketches and napkins to convey complex topics in an engaging manner.
The document outlines 6 steps for planning an effective speech or presentation: 1) Define the purpose, 2) Analyze the audience, 3) Choose ideas, 4) Gather information to support the ideas, 5) Create an outline with an introduction, body, and conclusion, 6) Practice the speech multiple times. Following these steps will help the presenter structure their speech clearly and deliver it confidently.
The document provides guidance on effective interview skills for public relations professionals. It discusses preparing for interviews by understanding the reporter's perspective, defining the key issues, developing concise messages to convey, anticipating questions, and practicing responses. The document emphasizes controlling the interview process by establishing ground rules, keeping responses brief and focused on the main messages, and not getting drawn into arguments or complex discussions. The goal is to conduct interviews in a way that informs the public and advances your organization's objectives.
The document provides guidance on public speaking skills, including how to overcome speech anxiety. It discusses acknowledging fears, practicing speeches, and focusing on the message rather than fears. The document also covers understanding audiences, defining speech purposes, organizing topics, introducing and concluding speeches, and rehearsing to build confidence. The overall message is that public speaking skills develop through preparation, practice, and focusing on the message rather than anxieties.
Bc ii chap 15 strategies for successful informative and persuasive speakingMemoona Qadeer
This document provides strategies for successful informative and persuasive speaking. It discusses analyzing the audience to understand their interests, attitudes, the occasion, and location of the speech. It also outlines organizing speeches by introducing the topic, stating the aim clearly, and providing an overview of the layout. The body of the speech includes the main text and discussion, while the conclusion summarizes the key points.
The document provides an overview of key informant interviews, including their purpose, criteria for assessing key informants, tips for successful communication, planning considerations, advantages, disadvantages, and differences between key informant interviews and in-depth interviews. Key informant interviews involve open-ended interviews with experts and decision-makers to gather qualitative information on a topic. They aim to obtain first-hand knowledge and perspectives from knowledgeable individuals in a community. Effective planning and preparation, such as developing questions and selecting appropriate informants, is important for successful key informant interviews.
Investigation Interview: Elicitation TechniquesCase IQ
This document discusses elicitation techniques for obtaining information during interviews. It defines elicitation as a method of extracting valuable information through dialogue in a conversational style to reduce concerns. Some key techniques discussed include flattery, complaining, provocative statements, word repetition, naiveté, disbelief, bracketing, and criticism. Planning and understanding human nature are emphasized. The overall message is that elicitation is both an art and a science that requires acting skills and imagination to plan how to subtly guide conversations to obtain needed information.
The document provides tips and guidelines for effective oral presentations, including:
1. Proper preparation is key - presenters should determine the purpose, title, audience, main points, and desired audience action.
2. Presentations should have a clear structure with an introduction, main body, and conclusion. The introduction should grab attention and outline what is to come.
3. Effective delivery requires good body language, eye contact, voice, and vocabulary tailored to the audience. Visual aids can reinforce messages if used properly.
4. Steve Jobs' 2010 presentation on healthcare reform was praised for its clear yet simple explanation using only sketches and napkins to convey complex topics in an engaging manner.
The document outlines 6 steps for planning an effective speech or presentation: 1) Define the purpose, 2) Analyze the audience, 3) Choose ideas, 4) Gather information to support the ideas, 5) Create an outline with an introduction, body, and conclusion, 6) Practice the speech multiple times. Following these steps will help the presenter structure their speech clearly and deliver it confidently.
The document provides guidance on effective interview skills for public relations professionals. It discusses preparing for interviews by understanding the reporter's perspective, defining the key issues, developing concise messages to convey, anticipating questions, and practicing responses. The document emphasizes controlling the interview process by establishing ground rules, keeping responses brief and focused on the main messages, and not getting drawn into arguments or complex discussions. The goal is to conduct interviews in a way that informs the public and advances your organization's objectives.
This document provides guidance on writing effective reports for business. It discusses the importance of reports in business communication and decision making. It outlines the key elements of a persuasive, professionally formatted report, including problem identification, purpose, questions, organization, polished language, and executive summaries. The document provides templates and tips for planning a report by defining the problem and purpose, generating relevant questions, and organizing content. It emphasizes writing in a clear, concise, and reader-focused style and putting all elements together sequentially to create a coherent report.
Art of presentation_7a4a3c300f35aba971bf60def4cf0f18Kæsy Chaudhari
This document contains tips and guidance for giving oral presentations. It discusses important aspects of preparing for a presentation such as creating an outline, developing visual aids, and rehearsing. Some key tips include knowing the audience and their level of knowledge, focusing on one main idea per slide, speaking with enthusiasm and confidence, maintaining eye contact, and practicing to improve presentation skills. The document also includes self-assessment tests to rate communication and presentation skills.
This document provides guidance on conducting effective interviews for radio production. It discusses:
- The purpose of interviews is to provide the interviewee's perspective in their own words so listeners can evaluate what they say.
- Basic approaches include ensuring the interview is not confrontational and the interviewer does not answer questions, only asks them.
- Proper preparation is key and includes understanding the topic, audience, and interviewee as well as having background facts.
- Effective questioning techniques involve asking open questions about who, what, when, where, how, and why to learn facts and opinions while avoiding leading questions.
This is the Presentation used in the PRIME Art of Facilitating Language Learning workshop. The course resource book of the same name can be found here on slideshare. It can and should be extended over multiple sessions.
The document provides guidelines for conducting key informant interviews:
1. Key informant interviews involve open-ended interviews with individuals who have specialized knowledge about the topic. They are used to gather qualitative data to supplement other research methods.
2. Key informants should represent different groups and have diverse perspectives. Careful selection is important to avoid bias.
3. Before interviews, objectives and discussion topics are identified. Potential informants are selected and interview guides with questions are prepared.
4. Interviews are then conducted, notes are taken, then analyzed by consolidating responses to identify important themes and recommendations.
This document provides tips and guidelines for preparing and delivering effective public speeches with minimal anxiety. It discusses choosing an appropriate topic, researching the topic, organizing the speech, rehearsing, and techniques for delivery. Key points include narrowing the topic, developing a central idea, outlining the speech, introducing and concluding effectively, maintaining eye contact, and practicing to feel more confident presenting to others. The overall message is that preparation, practice, and focusing on the content rather than nerves will help speakers overcome anxiety and deliver a successful speech.
This document provides guidance on how to make a powerful presentation. It emphasizes the importance of preparation, including understanding your objective, audience, venue, timing, content, structure, visual aids, and rehearsal. For delivery, it recommends establishing rapport, controlling body language and voice, and using signposting techniques. Overall it stresses the significance of preparation, clarity, and engaging delivery techniques.
First in a series of courses that comprise the PRIME Teacher Training Program. This course looks at the nature of learning and begins looking at the features of a productive relationship between teacher and student. The book is a course reference compilation of articles to support the PRIME Approach.
If you had five minutes with a user of your product or service what would you ask him or her? Would you even know how to approach that person? Or who to ask? What makes a good interview anyway? Interviewing is both an art and a science, but often, both are overlooked. Taking time to ask the right questions reveals insights into the experiences we design. Everyone is has a story to tell, and everyone has insight that can inform your product, website, or service experience. But if we don’t ask good questions, we’ll lose the valuable input coming directly from the people we’re designing for.
Whether formal or informal, on a shoestring or a big budget, this workshop will give you concrete strategies for conducting interviews to get results you can use. Learn strategies for asking good questions, how to listen (more challenging than you think), get interview technology you need, and find out what the experts are doing in the field. Walk away with practical experience you can use the very same day to inform the products you’re creating.
Presentation at a meeting of Health Policy, System and Management Research Group,
Department of Community Medicine, University of Port Harcourt Teaching Hospital, Port Harcourt, Nigeria on 28/06/28
The document provides information on communication and presentation skills. It discusses common mistakes in public speaking such as lack of preparation and reading from a script. It outlines an effective structure for presentations with three parts: an introduction to engage the audience, get the main point across quickly and flag the structure; a body to provide details, evidence and examples; and a conclusion to summarize key points and implications. The document provides tips for effective public speaking including making the presentation relevant and conversational, using signposting language, and being prepared to answer questions.
The document provides guidance on making effective presentations for different contexts and purposes. It discusses the key elements of an effective presentation including understanding your audience, clearly stating your purpose, and using logical and emotional appeals. It also outlines different types of informative presentations like briefings and trainings, and special occasion presentations such as award ceremonies, dedications, and farewell speeches. The document emphasizes adapting your presentation based on your audience and purpose.
This document provides guidelines for writing effective abstracts for conference submissions. It discusses that abstracts should be concise summaries that effectively communicate the purpose and key findings of a research project. The document offers tips for crafting abstracts, such as starting early, using a clear and concise title, following formatting guidelines, and ensuring the abstract has clarity, style and addresses the conference theme. Examples of well-written abstracts are provided and two checklists are included to help authors evaluate their abstracts prior to submission. The overall objective is to equip researchers with the skills to write abstracts that enhance their chances of acceptance to their target conferences.
The document provides tips for conducting deep dive interviews to obtain key information. It recommends talking like the subject, sequencing questions from general to specific, asking about specific examples, peer comparisons, projections, quantities, changes over time, and clarifying responses. The document advises against asking survey-style questions that are leading, presumptive, insulting, biased, or useless. Interviewers should obtain detailed information by skillfully questioning subjects.
1. communication skill
a oral communication
2. presentations
a preparation step
b research thoroughly
c document your source
d write your speech
e prepare slides
f rehearsal alone
g tweak the presentation
3. delivery of speech
a conducting discussion
b guidelines in effective GD
4 who to conduct a group discussion
a their goals
b your goals
5 type of interviews question
a prepare
b introduction
c probing
6 written communication
a the art of good writing
b outlines
c Cs of writing
7 paragraphing
8 tips for written communication
9 news paper writing
10 written for magazines
11 effective listening
12 effective reading
Design thinking is a problem solving process geared for ambiguous situations. There are four principles of design thinking: empathize, visualize, co-create and iterate. This presentation gives tips and techniques for empathizing includes how to interview and how to analyze research data.
Presentation skills, Public speaking and body languageYashAgrawal279
This presentation elaborates various theories and methods that can be used in order to enhance the presentation skills, public speaking skills and having a deeper understanding of body languages
Colors presentation - presentation skills - SEM InternshipRoû MahMoûd
Here are some tips for providing positive body language feedback during your presentation:
- Make eye contact with members of your audience to engage them and show you're listening to their reactions. Scan the room to make eye contact with different people.
- Smile and use a pleasant facial expression. A smile signals that things are going well and helps keep the audience engaged.
- Use open and inviting gestures like facing your body towards the audience with your hands open and visible. Avoid closed-off body language like crossed arms.
- Nod your head occasionally to acknowledge points the audience is making or show you understand their perspective.
- Lean forward slightly to show interest when an audience member is speaking. Leaning back can signal
This document provides guidance on writing effective reports for business. It discusses the importance of reports in business communication and decision making. It outlines the key elements of a persuasive, professionally formatted report, including problem identification, purpose, questions, organization, polished language, and executive summaries. The document provides templates and tips for planning a report by defining the problem and purpose, generating relevant questions, and organizing content. It emphasizes writing in a clear, concise, and reader-focused style and putting all elements together sequentially to create a coherent report.
Art of presentation_7a4a3c300f35aba971bf60def4cf0f18Kæsy Chaudhari
This document contains tips and guidance for giving oral presentations. It discusses important aspects of preparing for a presentation such as creating an outline, developing visual aids, and rehearsing. Some key tips include knowing the audience and their level of knowledge, focusing on one main idea per slide, speaking with enthusiasm and confidence, maintaining eye contact, and practicing to improve presentation skills. The document also includes self-assessment tests to rate communication and presentation skills.
This document provides guidance on conducting effective interviews for radio production. It discusses:
- The purpose of interviews is to provide the interviewee's perspective in their own words so listeners can evaluate what they say.
- Basic approaches include ensuring the interview is not confrontational and the interviewer does not answer questions, only asks them.
- Proper preparation is key and includes understanding the topic, audience, and interviewee as well as having background facts.
- Effective questioning techniques involve asking open questions about who, what, when, where, how, and why to learn facts and opinions while avoiding leading questions.
This is the Presentation used in the PRIME Art of Facilitating Language Learning workshop. The course resource book of the same name can be found here on slideshare. It can and should be extended over multiple sessions.
The document provides guidelines for conducting key informant interviews:
1. Key informant interviews involve open-ended interviews with individuals who have specialized knowledge about the topic. They are used to gather qualitative data to supplement other research methods.
2. Key informants should represent different groups and have diverse perspectives. Careful selection is important to avoid bias.
3. Before interviews, objectives and discussion topics are identified. Potential informants are selected and interview guides with questions are prepared.
4. Interviews are then conducted, notes are taken, then analyzed by consolidating responses to identify important themes and recommendations.
This document provides tips and guidelines for preparing and delivering effective public speeches with minimal anxiety. It discusses choosing an appropriate topic, researching the topic, organizing the speech, rehearsing, and techniques for delivery. Key points include narrowing the topic, developing a central idea, outlining the speech, introducing and concluding effectively, maintaining eye contact, and practicing to feel more confident presenting to others. The overall message is that preparation, practice, and focusing on the content rather than nerves will help speakers overcome anxiety and deliver a successful speech.
This document provides guidance on how to make a powerful presentation. It emphasizes the importance of preparation, including understanding your objective, audience, venue, timing, content, structure, visual aids, and rehearsal. For delivery, it recommends establishing rapport, controlling body language and voice, and using signposting techniques. Overall it stresses the significance of preparation, clarity, and engaging delivery techniques.
First in a series of courses that comprise the PRIME Teacher Training Program. This course looks at the nature of learning and begins looking at the features of a productive relationship between teacher and student. The book is a course reference compilation of articles to support the PRIME Approach.
If you had five minutes with a user of your product or service what would you ask him or her? Would you even know how to approach that person? Or who to ask? What makes a good interview anyway? Interviewing is both an art and a science, but often, both are overlooked. Taking time to ask the right questions reveals insights into the experiences we design. Everyone is has a story to tell, and everyone has insight that can inform your product, website, or service experience. But if we don’t ask good questions, we’ll lose the valuable input coming directly from the people we’re designing for.
Whether formal or informal, on a shoestring or a big budget, this workshop will give you concrete strategies for conducting interviews to get results you can use. Learn strategies for asking good questions, how to listen (more challenging than you think), get interview technology you need, and find out what the experts are doing in the field. Walk away with practical experience you can use the very same day to inform the products you’re creating.
Presentation at a meeting of Health Policy, System and Management Research Group,
Department of Community Medicine, University of Port Harcourt Teaching Hospital, Port Harcourt, Nigeria on 28/06/28
The document provides information on communication and presentation skills. It discusses common mistakes in public speaking such as lack of preparation and reading from a script. It outlines an effective structure for presentations with three parts: an introduction to engage the audience, get the main point across quickly and flag the structure; a body to provide details, evidence and examples; and a conclusion to summarize key points and implications. The document provides tips for effective public speaking including making the presentation relevant and conversational, using signposting language, and being prepared to answer questions.
The document provides guidance on making effective presentations for different contexts and purposes. It discusses the key elements of an effective presentation including understanding your audience, clearly stating your purpose, and using logical and emotional appeals. It also outlines different types of informative presentations like briefings and trainings, and special occasion presentations such as award ceremonies, dedications, and farewell speeches. The document emphasizes adapting your presentation based on your audience and purpose.
This document provides guidelines for writing effective abstracts for conference submissions. It discusses that abstracts should be concise summaries that effectively communicate the purpose and key findings of a research project. The document offers tips for crafting abstracts, such as starting early, using a clear and concise title, following formatting guidelines, and ensuring the abstract has clarity, style and addresses the conference theme. Examples of well-written abstracts are provided and two checklists are included to help authors evaluate their abstracts prior to submission. The overall objective is to equip researchers with the skills to write abstracts that enhance their chances of acceptance to their target conferences.
The document provides tips for conducting deep dive interviews to obtain key information. It recommends talking like the subject, sequencing questions from general to specific, asking about specific examples, peer comparisons, projections, quantities, changes over time, and clarifying responses. The document advises against asking survey-style questions that are leading, presumptive, insulting, biased, or useless. Interviewers should obtain detailed information by skillfully questioning subjects.
1. communication skill
a oral communication
2. presentations
a preparation step
b research thoroughly
c document your source
d write your speech
e prepare slides
f rehearsal alone
g tweak the presentation
3. delivery of speech
a conducting discussion
b guidelines in effective GD
4 who to conduct a group discussion
a their goals
b your goals
5 type of interviews question
a prepare
b introduction
c probing
6 written communication
a the art of good writing
b outlines
c Cs of writing
7 paragraphing
8 tips for written communication
9 news paper writing
10 written for magazines
11 effective listening
12 effective reading
Design thinking is a problem solving process geared for ambiguous situations. There are four principles of design thinking: empathize, visualize, co-create and iterate. This presentation gives tips and techniques for empathizing includes how to interview and how to analyze research data.
Presentation skills, Public speaking and body languageYashAgrawal279
This presentation elaborates various theories and methods that can be used in order to enhance the presentation skills, public speaking skills and having a deeper understanding of body languages
Colors presentation - presentation skills - SEM InternshipRoû MahMoûd
Here are some tips for providing positive body language feedback during your presentation:
- Make eye contact with members of your audience to engage them and show you're listening to their reactions. Scan the room to make eye contact with different people.
- Smile and use a pleasant facial expression. A smile signals that things are going well and helps keep the audience engaged.
- Use open and inviting gestures like facing your body towards the audience with your hands open and visible. Avoid closed-off body language like crossed arms.
- Nod your head occasionally to acknowledge points the audience is making or show you understand their perspective.
- Lean forward slightly to show interest when an audience member is speaking. Leaning back can signal
This document provides guidance on making effective presentations. It discusses four key stages: thinking about the context and content, structuring the presentation, writing a draft, and practicing and reviewing. The context includes the audience, their background and understanding, and the environment. The content focuses on main points to discuss and supporting information. An effective structure builds upon three main points with an introduction and summary. With careful planning and practice, presentations can be successful.
This document provides instructions for giving an informative speech. It explains that the purpose is to provide interesting, useful information to the audience. The speech should have an introduction, three main points in the body, and a conclusion. It also provides tips for selecting a topic, outlining the speech, practicing, using visual aids, and delivering the speech. Students are reminded that the speech must be 2-3 minutes, include a visual aid, and have a typed copy.
This document provides guidance on preparing and delivering effective oral presentations using PowerPoint. It discusses identifying the purpose and audience, conducting research, and organizing content. When presenting, speakers should overcome nervousness through preparation and focus on delivery techniques like maintaining eye contact and avoiding distracting mannerisms. PowerPoint slides should enhance the presentation with relevant visuals, parallel structure, and the assertion-evidence format. The document emphasizes practicing presentations and proofreading slides.
This document provides media relations resources for physicians attending the Family Medicine Congressional Conference in May 2012. It includes contact information for two public relations strategists and an overview of AAFP's online media center. The bulk of the document outlines best practices for media interviews, including tips for print, radio and television interviews, as well as strategies for crafting clear messages and answering difficult questions. Physicians are provided with materials to help effectively communicate their viewpoints to reporters.
This document provides guidance on public speaking with confidence. It discusses how to prepare a speech by selecting a topic, knowing your audience, and outlining your main points. It also covers how to deliver a speech through rehearsal, understanding listening behaviors, and using effective delivery standards like eye contact and voice. Visual aids, introductions, conclusions, and exercises are also outlined to help speakers be effective.
Effective presentation skills & performanceMohamedSayed530
This document provides guidance on effective oral presentation skills. It discusses the importance of knowing your audience and tailoring your presentation to their needs, as well as knowing your purpose and main points. The document outlines best practices for planning a presentation, including determining the structure and organization. It also covers techniques for delivering a presentation with confidence, including managing nerves and using effective visual aids. Overall, the document emphasizes the importance of thorough preparation and practice to give a successful presentation.
Oral presentations & writing for power pointFaizan Shabbir
This document provides guidance on preparing and delivering effective oral presentations using PowerPoint. It discusses identifying the purpose and audience, developing an outline with an introduction, body, and conclusion. When presenting, speakers should speak clearly and make eye contact while avoiding distracting mannerisms. PowerPoint slides should enhance the presentation with relevant visuals, minimal text, and a consistent design. Slides are most effective when they use the assertion-evidence structure to engage the audience. Rehearsing and practicing the presentation is important.
This document provides guidance on organizing and outlining presentations. It discusses identifying a topic and specific purpose, developing a thesis statement, and creating an outline with main points and subpoints. The document emphasizes that an effective outline is organized logically, uses clear transitions between ideas, and ends strongly. An activity at the end instructs students to work in groups to apply these outlining techniques to organize a presentation on a given article.
Pearson professional attitudes_and_behaviours_ws_five sept14 (2)moduledesign
This document outlines a workshop on presentation skills and report writing. It discusses the structure and objectives of effective presentations, including introducing the topic, providing the main body, and giving a conclusion. Tips are provided on engaging the audience, practicing delivery, using visual aids, handling questions, and overcoming nerves. The document also reviews the typical format of a written report, including sections for an executive summary, background, main body, conclusions, and recommendations. Students will practice their presentation skills and prepare a group presentation to deliver in Workshop 6.
This document provides guidance on developing an effective elevator pitch to introduce one's work. It recommends identifying core messages such as the problem/context, your role/solution, proposed actions, and potential results. You should know why the audience should listen, take action, and what actions you want them to take. Then tailor the core message based on content, style, appropriate messengers, delivery timing and location. Consider engaging with different stakeholders like academics, media, policymakers, and practitioners. When pitching, be clear, concise, frame points for the audience, and use context and stories to make ideas stick.
Presentation Skills Workshop - Effectively Communicate to Any AudienceCarleton Web Services
By the end of this workshop, you will be able to:
- Take a strategic approach to planning a presentation.
- Communicate your ideas with confidence and authority.
ProductCamp Vancouver 2012 will focus on using contextual inquiry to understand customer needs. Contextual inquiry provides reliable knowledge about what people actually do and care about by interviewing them in context while they work. It is based on principles of context, partnership, interpretation, and focus. To properly conduct contextual inquiry, interviews should be done in the field where people work, forming a partnership with users and staying grounded in their reality. Interpretation of what is learned from users is key, and the goal is to expand one's understanding rather than prove existing assumptions. Effective contextual inquiry requires maintaining an open focus on what is unexpected from users.
Conducting, analyzing and reporting in depth interviews slideshare 0213 dmfDavid Filiberto
The document provides guidance on conducting in-depth interviews for program evaluation. It discusses developing a structured interview guide with open-ended questions linked to evaluation goals. Questions should be ordered from general to specific. Interviews are conducted using the standardized guide to improve consistency and neutrality. Responses are analyzed through coding, content analysis and identifying themes to understand the program and provide recommendations in a narrative report. Direct quotes from interviews are used sparingly to support the analysis.
The document outlines an agenda for a team dynamics training session at Team Dynamics Legal Department. The agenda covers topics like appreciative inquiry, communication skills, customer focus, and evaluation. It includes exercises on discovering strengths, envisioning possibilities, goal setting, and action planning. Communication skills are practiced through analyzing an episode of "The Apprentice" and using focused conversation methods.
3. Our Expectations
• Engage and Participate
• Ask Questions
• Take away at least one item (tip, thought,
action item, network contact, etc.)
4. Our Learning Objectives
Identify the five key components of a well-
structured presentation
Create 2 or 3 presentation improvement goals
that can be met within 30 days.
5. Today’s Topics
• What is a Presentation? • Performance Skills
• The 5 Key Components • Asking Questions
of a Presentation • Summary & Closing
• Professional
Preparation
• Content Preparation
6. Ice-breaker Exercise
Turn to your neighbor and answer the following questions:
1. In exactly 7 words, describe what you do, without using “I,”
“we,” or the name of your company. This is an opportunity to
create your own headline -- a conversation starter to begin
with a VERB or ACTION OPPORTUNITY.
2. In what communication situations are you most comfortable
(i.e., discussions, public speaking, formal presentations,
interviews, one-on-one discussions, parties, family gatherings,
etc.)?
3. In what communication situations are you un-comfortable?
8. Any kind of presentation is…
“… the act of working to change the content of
another person’s mind at a particular time and
place. By adopting the philosophy that
presentations can happen anytime, anywhere,
you open up a whole world of presentation
possibilities.”
Presenting Learning. Bingham, Tony, and Tony
Jeary. Alexandria, VA: ASTD Press, 2007 (pp.18-
19)
9. Types of Presentations
• Formal training sessions & • Electronic presentations
seminars (Faxes, emails, WebEx,
• Speeches Skype, PowerPoint)
• Sales presentations • Branding messages
• Facilitated events
(workshops, team meetings,
etc.)
• One-on-ones (in-person or
virtual)
10. Consistency of Our Communications
All of our presentations =
a series of linked
messages used to
create consistent
communications,
leading to a greater
chance of our desired
results being fulfilled.
12. The Five Key Components of Any
Presentation
Clearly-identified Subject & Agenda
Preparation & Audience Analysis
Hook, Grabber, Close, and Call to Action
Body with 3 Content Blocks
Summary with Key Take-away Points
13. Hook Subject Grabbe
r
Agenda
Point 1 Point 2 Point 3
Body
Block 1 Block 2 Block 3
Data Data Data
Statistics Statistics Statistics
Personal Personal Experience Personal
Experience Experience
Anecdotes
Anecdotes Anecdotes
Facts
Facts Facts
Summary
Evidence
Evidence Evidence
Analogy
Analogy Analogy
Key Take Key Take Key Take
Away Point 1 Away Point 2 Away Point 3
Close. Call
to action!
16. Addressing the Audience Needs
Fully answering key
questions regarding
your audience will
facilitate effective
preparation, and thus
ensure an effective,
award-worthy
presentation.
17. Addressing the Audience Needs
Do I know this audience and what it wants and needs to hear?
•What are the demographics?
•What are the audience’s concerns, issues, hopes and
expectations?
•Are they prisoners or eager participants in my session?
•Are they experts on my topic, or new to it?
•What’s the climate of their organization?
•What kind of news have they had?
18. Four Key Things Your Audience Wants
• To Be Interested. Get their attention Fast ---and keep it!
• Benefits. (WIIFM) Make it the easy Listening station…
• Information that’s needed and can be used
immediately..not Too Much nor not Too Little
• To Be Educated and changed by your presentation
19. Exercise: Digging Deeper to Know
Your Audience
• In groups of 2-4 people, take 5
minutes to brainstorm a list of
questions you would to answer
regarding the audience of a
typical presentation. Ideally,
these would all be answers
you’d gather in your preparation
phase.
• At the cue of your facilitator,
take 30 seconds to select
someone to share your list with
the full group.
20. Sample Audience Questions
• Who are they?
• How were they selected to be participants?
• How many will be attending?
• How much do they know about the topic?
• Are they friendly or hostile to your presentation?
• Where have they gotten their information?
• What information do they want and need?
• What attitude might your listeners have toward you, your subject, and
your organization?
• What ideas, feelings, experiences do you share with them?
25. 5 Building Blocks for Preparing Content
Establish Purpose
• Inform
• Convince
• Entertain
• Educate
26. 5 Building Blocks for Preparing Content
Select an Opening Statement, focusing on
the Central Theme
• Use interesting facts and statistics.
• Give examples or relate a pertinent story.
• Use effective quotations.
• Pose relevant questions.
• Give a demonstration or use an exhibit.
27. 5 Building Blocks for Preparing
Content
Gather Material
• Speak to people who are knowledgeable about your
subject.
• Research the topic.
• Write down anything that’s pertinent to your
experiences and ideas.
• Assemble all your materials before you write your
presentation.
28. 5 Building Blocks for Preparing
Content
Arrange the Body of Your Speech Logically
• Pose challenge, then offer a solution.
• Make a point, then support it with an
example or a statistic or a quote.
• Make comparisons and use emotional
appeals.
29. 5 Building Blocks for Preparing Content
Plan the Conclusion Carefully
• It should recapitulate the main idea, remind
the audience of the key points, and produce a
dramatic and memorable effect.
30.
31. Building Blocks of Self Marketing
Hook Subject Grabber
Agenda
Point 1 Point 2 Point 3
Body
Block 1 Block 2 Block 3
Data Data Data
Statistics Statistics Statistics
Personal Experience Personal Experience Personal Experience
Anecdotes Anecdotes Anecdotes
Facts Facts Facts
Evidence Evidence Evidence
Analogy Analogy Analogy
Summary
Key Take Away Point 1 Key Take Away Point 2 Key Take Away Point 3
Close. Call to action!
32. The Five Key Components of Any
Presentation
Clearly-identified Subject & Agenda
Preparation & Audience Analysis
Hook, Grabber, Close, and Call to Action
Body with 3 Content Blocks
Summary with Key Take-away Points
36. What Your Audience Detects….
• Visual Impressions: Appearance, • Manners: Professionalism, social
grooming, positive energy diplomacy
• Voice Projection: Vocal quality, • Non-Verbal Signals: Eye contact,
tone, pace handshakes, spatial relationships,
• Body Language: Demeanor, likeability
gestures, carriage, facial • Confidence: Esteem of self and
expressions others, trust
• Public Speaking: Preparation, Source: Management Institute of
Technology
intention, passion, embraced
nervousness
37. Elements of Effective Oral
Communication
• Voice – Be pleasant to listen to.
• Enunciation – Be clear and concise.
• Modulation – Vary the pitch speed and volume.
• Appearance – Be professional.
• Body Language –appropriate gestures and facial
expressions
• Posture –convey confidence
40. Performance Skills: Poise & Stature
Get Ready
• Release energy, relieve tension
• Arrive early
• Introduce yourself to meet the audience as individuals
• Remember the “right” handshake
41. Performance Skills: Poise & Stature
Get Set
• Channel nervousness to positive energy
• Have good posture and stand tall
• Remember that your visual impression can enhance
or detract
51. The Five Key Components of Any
Presentation
Clearly-identified Subject & Agenda
Preparation & Audience Analysis
Hook, Grabber, Close, and Call to Action
Body with 3 Content Blocks
Summary with Key Take-away Points
52. Our Learning Objectives
Identify the five key components of a well-
structured presentation
Create 2 or 3 presentation improvement goals
that can be met within 30 days.
53. Today’s Topics
• What is a Presentation? • Performance Skills
• The 5 Key Components • Asking Questions
of a Presentation
• Professional
Preparation
• Content Preparation
54. Closing Exercise, Part 1
• Locate the “AHAS” page
in your hand-out (page
9).
• Take 5-7 minutes to list
a few take-away items
(“AHA” moments) from
today’s workshop that
are particularly
meaningful or helpful to
you.
55. Closing Exercise, Part 2
• Find the page in your
hand-out package
labeled “Action Plan”
(page 10).
• Start drafting some
Action Plans in the next
5-7 minutes.
De-brief Instructions: Sometimes there’s a disconnect between how we see ourselves and how others perceive us. We’ll discuss how best to present ourselves today as well as review some techniques that can help us feel and project confidence in all kinds of communication opportunities.
Link to today’s workshop on formal presentation skills – Look at how you can apply these principles in ALL your communication and presentations.
NOTE: Discuss how visual aligns components from previous slide; ask participants to refer to same visual in hand-out package.
As each group presents their list, write these on flipcharts, indicating which questions appear in duplicate. Compare this list with the following screen.
Note that this slide is a Summary of the key mappings we’ve just been discussing.
Divide the participants into 3 or 4 groups of 2-4 people each, or simply have each participant work independently on the Exercise. Agree on an “easy” presentation topic for all groups to work on. Each group must develop their own, “rough draft” of the following components for a presentation on the assigned topic: Clearly-identified Subject & Agenda Suggested description of the Audience Hook, Grabber, Close, and Call to Action Outline of 3 Content Blocks Summary with Key Take-away Points Work time = 30 minutes. Review of Group/Participant’s Results with entire Class = 15 minutes.