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ASSIGNMENT 
ON 
“Integrated Marketing Communication of Coca Cola ” 
SUBMIITTED BY:: 
NIILESHKUMAR D.. SHUKLA 
UNDER THE GUIIDANCE OF 
Prroff::-- KRUNAL SIIR 
SAKET COLLEGE OF MANAGEMENT 
KALYAN,, MAHARASHTRA,, IINDIIA 
UNIIVERSIITY OF MUMBAII 
((2013--2014))
THE COCA COLA
IMC Tools 
1.Advertising 
4.Sales 
Promotion 
6.Personal 
Selling 
5.Publicity/Public 
Relations 
3.Interactive/Internet 
Marketing 
2.Direct 
Marketing
Advertising 
Advertising is defined as any paid form of non 
personal communication about an organization, 
product, service, or idea by an identified sponsor. 
Coca-Cola uses the concept of aggressive 
advertising to promote its products. Thus 
advertising is the most important marketing tool 
for the company as it has to cater mass consumer 
markets. They mainly does national advertising. 
Company introduces different themes and concepts 
to sell their product and advertises mainly in 
electronic media and out of home advertising. 
These advertisements build brand image and 
create awareness. 
Big names of Indian film industry mainly become 
the brand ambassadors of the Company. 
Throughout the years, the slogans of the Coca-Cola 
have been memorable. For E.g. Thanda Matlab 
Cola-Cola Jo chaho ho jae Cola-Cola enjoy Coca- 
Cola-Piyo sir utha ke Brrrrrrr!!!
Mediums Of Advertising 
The mediums of advertising used by Coca-Cola are: 
Print media: 
They print media for advertisement. Although very 
rare, they have a separate department for print 
media. 
Point Of Sale Materials: 
Point of sale material this includes: Posters and 
Stickers display in the stores and in different areas. 
It also includes: 
Vizi cooler 
Freezers 
Display racks
T.V Commercials 
As everybody know that TV is a most common 
entertaining medium so TV commercials is one of 
the most attractive way of doing advertisement. So 
Coca Cola Company does regular TV commercials 
on different channels. 
It focuses on both the urban as well as the rural 
India with its advertisements. 
In the summer of 2011, Coca-Cola introduced the 
new Brrrrr!! Ad and featured Imran Khan as the 
brand ambassador.
Outdoor Advertising 
Coca cola is very much conscious about their 
billboards and hoardings. They have so many sites 
in different locations for their billboards. 
Billboards are usually found at cross roads, 
buildings, shops. 
Also in India the Coca-cola can be seen painted on 
walls, bus stands, dhaba’s etc focusing in rural 
areas if India.
Direct Marketing 
Coca-Cola uses direct marketing in many ways. 
First, the company partners with various 
restaurants, movie theaters, etc. to carry its 
product. 
This way, when a customer orders a drink, the only 
brand they are offered is Coca-Cola, which forces 
them to buy a drink from that brand. By doing this, 
Coke forces out other competition, and keeps the 
restaurants, or other businesses, purchasing their 
product over and over again. Ex. McDonalds. 
According to mobilemarketingmagazine.com, Coke 
uses mobile graphics and texts to appeal to markets 
on a more personal level. 
Coca Cola also sponsors various sporting events in 
India and around the world in events like Cricket, 
Football, and Motor Racing etc.
Interactive/Internet 
Marketing 
Coca-Cola uses the internet to promote its products. The 
company has its own website, which is quite simple to 
navigate through. The website allows customers to 
become interactive through various games, contests, 
shopping, and through a special section of the website 
that enables consumers to find out how they can help 
their community. 
Also in the modern era of communication and 
networking, the company uses various social networking 
sites like Facebook, YouTube, Twitter to connect with the 
consumers. 
The internet marketing thus helps to reach to those 
consumers who cant afford to spend time on T.V and are 
always online.
Sales Promotion 
A sales promotion is an activity that is implemented to 
boost the sales of a product or service temporarily. 
Coca-Cola does sales promotion in two ways to quickly 
increase sales. 
1. Consumer - Oriented sales promotion: 
Getting Shelves 
Eye Catching Position 
Under The Crown Scheme 
2. Trade - Oriented sales promotion: 
Discounts to retailers and stores 
Return back allowances 
Merchandising assets Free goods or free tours.
Publicity/Public Relations 
Publicity refers to non personal communications 
regarding an organization, product, service or idea not 
directly paid or run under identified sponsorship. 
Today, the company can still use word of mouth 
advantage. For instance, when Coke produces a new 
product, and someone on their lunch break purchases that 
new product, and enjoys it, they will tell others in the 
office about how great the new product is. This will cause 
others to purchase the product, and in-turn increase sales. 
Public relations is defined as “the management function 
which evaluates public attitudes, identifies the policies 
and procedures of an individual and organization with 
public interest, and executes a program of action to earn 
public understanding and acceptance”. 
Coca-Cola can address law suits, rumors, stories, new 
products, and activities. There is also a section of the 
website devoted to investors. Here, current, or future, 
investors can access financial statements and up-to-the-minute 
stock information.
Publicity/Public Relations 
The Coca-Cola India is also undertaking some projects as 
a part of their social cause and part of the corporate social 
responsibility. 
The support my school campaign along with NDTV has 
Sachin Tendulkar as the brand ambassador. 
The project Unnati focuses on more yield of mangoes to 
farmers. 
Coca Cola also Sponsors events in cricket and music.
Personal Selling 
Coca-Cola has many salespeople, who are individuals 
representing the company to communicate, sell, service, 
and build relationships with customers. 
These salespeople promote their product to different 
customers within their regions, and once they sustain a 
customer, they sell their products to them and service 
them many times per week. 
These individuals form close relationships with the 
customers in order to continue business with them. 
Thus though minimum, the company also thus have 
many sales people for personal selling.
Assignment coca cola by nilesh

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Assignment coca cola by nilesh

  • 1. ASSIGNMENT ON “Integrated Marketing Communication of Coca Cola ” SUBMIITTED BY:: NIILESHKUMAR D.. SHUKLA UNDER THE GUIIDANCE OF Prroff::-- KRUNAL SIIR SAKET COLLEGE OF MANAGEMENT KALYAN,, MAHARASHTRA,, IINDIIA UNIIVERSIITY OF MUMBAII ((2013--2014))
  • 3.
  • 4. IMC Tools 1.Advertising 4.Sales Promotion 6.Personal Selling 5.Publicity/Public Relations 3.Interactive/Internet Marketing 2.Direct Marketing
  • 5. Advertising Advertising is defined as any paid form of non personal communication about an organization, product, service, or idea by an identified sponsor. Coca-Cola uses the concept of aggressive advertising to promote its products. Thus advertising is the most important marketing tool for the company as it has to cater mass consumer markets. They mainly does national advertising. Company introduces different themes and concepts to sell their product and advertises mainly in electronic media and out of home advertising. These advertisements build brand image and create awareness. Big names of Indian film industry mainly become the brand ambassadors of the Company. Throughout the years, the slogans of the Coca-Cola have been memorable. For E.g. Thanda Matlab Cola-Cola Jo chaho ho jae Cola-Cola enjoy Coca- Cola-Piyo sir utha ke Brrrrrrr!!!
  • 6. Mediums Of Advertising The mediums of advertising used by Coca-Cola are: Print media: They print media for advertisement. Although very rare, they have a separate department for print media. Point Of Sale Materials: Point of sale material this includes: Posters and Stickers display in the stores and in different areas. It also includes: Vizi cooler Freezers Display racks
  • 7. T.V Commercials As everybody know that TV is a most common entertaining medium so TV commercials is one of the most attractive way of doing advertisement. So Coca Cola Company does regular TV commercials on different channels. It focuses on both the urban as well as the rural India with its advertisements. In the summer of 2011, Coca-Cola introduced the new Brrrrr!! Ad and featured Imran Khan as the brand ambassador.
  • 8. Outdoor Advertising Coca cola is very much conscious about their billboards and hoardings. They have so many sites in different locations for their billboards. Billboards are usually found at cross roads, buildings, shops. Also in India the Coca-cola can be seen painted on walls, bus stands, dhaba’s etc focusing in rural areas if India.
  • 9. Direct Marketing Coca-Cola uses direct marketing in many ways. First, the company partners with various restaurants, movie theaters, etc. to carry its product. This way, when a customer orders a drink, the only brand they are offered is Coca-Cola, which forces them to buy a drink from that brand. By doing this, Coke forces out other competition, and keeps the restaurants, or other businesses, purchasing their product over and over again. Ex. McDonalds. According to mobilemarketingmagazine.com, Coke uses mobile graphics and texts to appeal to markets on a more personal level. Coca Cola also sponsors various sporting events in India and around the world in events like Cricket, Football, and Motor Racing etc.
  • 10. Interactive/Internet Marketing Coca-Cola uses the internet to promote its products. The company has its own website, which is quite simple to navigate through. The website allows customers to become interactive through various games, contests, shopping, and through a special section of the website that enables consumers to find out how they can help their community. Also in the modern era of communication and networking, the company uses various social networking sites like Facebook, YouTube, Twitter to connect with the consumers. The internet marketing thus helps to reach to those consumers who cant afford to spend time on T.V and are always online.
  • 11. Sales Promotion A sales promotion is an activity that is implemented to boost the sales of a product or service temporarily. Coca-Cola does sales promotion in two ways to quickly increase sales. 1. Consumer - Oriented sales promotion: Getting Shelves Eye Catching Position Under The Crown Scheme 2. Trade - Oriented sales promotion: Discounts to retailers and stores Return back allowances Merchandising assets Free goods or free tours.
  • 12. Publicity/Public Relations Publicity refers to non personal communications regarding an organization, product, service or idea not directly paid or run under identified sponsorship. Today, the company can still use word of mouth advantage. For instance, when Coke produces a new product, and someone on their lunch break purchases that new product, and enjoys it, they will tell others in the office about how great the new product is. This will cause others to purchase the product, and in-turn increase sales. Public relations is defined as “the management function which evaluates public attitudes, identifies the policies and procedures of an individual and organization with public interest, and executes a program of action to earn public understanding and acceptance”. Coca-Cola can address law suits, rumors, stories, new products, and activities. There is also a section of the website devoted to investors. Here, current, or future, investors can access financial statements and up-to-the-minute stock information.
  • 13. Publicity/Public Relations The Coca-Cola India is also undertaking some projects as a part of their social cause and part of the corporate social responsibility. The support my school campaign along with NDTV has Sachin Tendulkar as the brand ambassador. The project Unnati focuses on more yield of mangoes to farmers. Coca Cola also Sponsors events in cricket and music.
  • 14. Personal Selling Coca-Cola has many salespeople, who are individuals representing the company to communicate, sell, service, and build relationships with customers. These salespeople promote their product to different customers within their regions, and once they sustain a customer, they sell their products to them and service them many times per week. These individuals form close relationships with the customers in order to continue business with them. Thus though minimum, the company also thus have many sales people for personal selling.