The Indian Doctor
Marketing Plan of a healthcare mobile application
Why EMR’s?
Evidence based medicine
Phew!!!!
So much to store.
Some of them have even
got damaged.
It could have been so much
better if we had EMR
systems
Ease of Storage
Enough!!!!
I’ll go digital. My colleagues hardly
spend any time going through medical
records. They are able to examine
double the patients than what I do. 
Saves time. Increase in revenues & efficiency
Need to update oneself with changing times
The
Executive
Summary
 Made by The Indian Doctor for The
Indian Doctors
 We aim to target doctors in Primary
Health Centres & those with
independent practices
 Improvements in the product keeping in
mind the requirements and user
behaviour of doctors in PMC’s or
community healthcare settings.
 Provision of generating prescriptions,
viewing reports, contacting patients &
doctor’s forum.
 Nearest Lab centres with pricing &real
time availability of medicines in the area
Legacy System
Cost
Funding
Technical Standards
Computer Literacy
Threats
Situation
Analysis
“In India 86% of visits are from rural India. It is estimated
that for about 90% of Indians Primary/Community health
centres are their 1st point of contact when it comes to
healthcare”
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4
014652/
Presently EMR’s
/HIMS systems
are
available/installed
only at top notch
private hospitals
which is the
last/most extreme
point of care for
majority of
Indians.
Now Imagine
Them, using……
Low cost
EMR
application
s on their
mobile,
tablets &
desktops
AWESOME!
But, there are a lot of
companies promising the
same. How are we different?
We target doctors’ in PMC’s & Small practices
It’s not about
Apollo or
Medanta…
Now it’s time
that our
healthcare
system
transforms
from its
roots
EMR for all
EMR
applications
with doctors
in such
setting helps
collection of
medical data
from the
beginning of
ailment
Data
Presently
PMC’s and
small
medical
practices are
the first POC
for most
Indians
PMC’s
Impact
Our thinking & methodology
Epic Systems has costs!
Most doctors in top notch private hospitals will never appreciate the Indian made EMR’s.
However it isn’t their fault. EMR’s are habit making products.
They have been abroad where they’ve worked on Epic made health IT systems which is
out of reach in terms of the cost for these private Indian hospitals.
We believe that the requirements and user behavior of those foreign educated doctors are
completely different from that ofThe Indian Doctors who work at the grass root level and
in small settings.
C
O
M
P
E
T
I
T
O
R
S
SWOT
Strengths Weakness
Opportunities Threats
• Deep Customer Insights & unique target segment
• Provision of printable prescriptions, ePRO’s,
doctor’s forum, interactive templates, and report
sharing
• Positioned as an EMR for The Indian Doctor
• Provision of real time availability of medicines &
lab pricing for patients
• Low pricing
• PMC’s , Community Centres & Small practices out
of radar of most EMR companies
• Disrupt the EMR market with low pricing
• Huge customer base
• Help rural doctors move digital
• Huge Competition
• Computer Literacy amongst doctors
• Penetration in rural markets
• Initial costs
• Internet connectivity in rural India
• Lack of smartphones although it is rising
• Proven record of failure of EMR adoption in the
past
• Changing government regulations
GOALS
All India Data
Sub Centre-2012 148366
Primary Health Centres (PHCs)-2012 24049
Community Health Centres(CHCs)-2012 4833
Penetrate into Urban & Semi Urban Markets Initially
Strategy
&
Implementation
Points of Parity
Points of Difference
Target
Customers:
PMC,
Community
Health
Centres
Independent
Practices
Small Clinics
Real Time
medicine
availability, Lab
Pricing for
Patients
ePRO formats
for doctors for
patient follow-
up
Authentic
Interactive
UI
Brand Image
• The company has to propose its core values
which align themselves with the doctors i.e.
affordability, easy to use, quick and simple
Brand
Visibility
• The company to collaborate with health centers
to get maximum doctors registered
• Bonus discounts for getting more doctors
registered.
Habit
forming
• Make the application a habit forming product for
doctors & health centers, understand their
requirements & implement them
REVENUE
Doctors/Health Centers
Charges for availing services
Patients
e-appointment booking charge for Lab tests
Advertising
Newsletters to the registered doctors
TACTICS
Free
• Limited access to templates
• Access to only e-
prescriptions & medical
records
Premium
• All templates can be
accessed
• Personalized template facility
• ePRO’s & other HIMS
functions also accessible
COMMUNICATION & OUTREACH
IMPLEMENTATION
Semi
Urban
Market
Urban
Market
Rural
Market
Price
Introductory Price
of
999/- per month
Place
Disclaimer
This presentation has been prepared by Akash Gupta, IIIT Bhubaneswar in
fulfillment of the requirements of the Marketing Management internship pursued
under the mentorship of Professor Sameer Mathur, IIM Lucknow.

Assignment - Android App Marketing Plan

  • 1.
    The Indian Doctor MarketingPlan of a healthcare mobile application
  • 2.
  • 3.
  • 4.
    Phew!!!! So much tostore. Some of them have even got damaged. It could have been so much better if we had EMR systems Ease of Storage
  • 5.
    Enough!!!! I’ll go digital.My colleagues hardly spend any time going through medical records. They are able to examine double the patients than what I do.  Saves time. Increase in revenues & efficiency
  • 6.
    Need to updateoneself with changing times
  • 7.
  • 8.
     Made byThe Indian Doctor for The Indian Doctors  We aim to target doctors in Primary Health Centres & those with independent practices  Improvements in the product keeping in mind the requirements and user behaviour of doctors in PMC’s or community healthcare settings.  Provision of generating prescriptions, viewing reports, contacting patients & doctor’s forum.  Nearest Lab centres with pricing &real time availability of medicines in the area
  • 9.
  • 10.
  • 11.
    “In India 86%of visits are from rural India. It is estimated that for about 90% of Indians Primary/Community health centres are their 1st point of contact when it comes to healthcare” https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4 014652/
  • 12.
    Presently EMR’s /HIMS systems are available/installed onlyat top notch private hospitals which is the last/most extreme point of care for majority of Indians.
  • 13.
  • 14.
  • 15.
    Low cost EMR application s ontheir mobile, tablets & desktops
  • 16.
  • 17.
    But, there area lot of companies promising the same. How are we different?
  • 18.
    We target doctors’in PMC’s & Small practices
  • 19.
    It’s not about Apolloor Medanta… Now it’s time that our healthcare system transforms from its roots EMR for all EMR applications with doctors in such setting helps collection of medical data from the beginning of ailment Data Presently PMC’s and small medical practices are the first POC for most Indians PMC’s Impact
  • 20.
    Our thinking &methodology Epic Systems has costs! Most doctors in top notch private hospitals will never appreciate the Indian made EMR’s. However it isn’t their fault. EMR’s are habit making products. They have been abroad where they’ve worked on Epic made health IT systems which is out of reach in terms of the cost for these private Indian hospitals. We believe that the requirements and user behavior of those foreign educated doctors are completely different from that ofThe Indian Doctors who work at the grass root level and in small settings.
  • 21.
  • 22.
    SWOT Strengths Weakness Opportunities Threats •Deep Customer Insights & unique target segment • Provision of printable prescriptions, ePRO’s, doctor’s forum, interactive templates, and report sharing • Positioned as an EMR for The Indian Doctor • Provision of real time availability of medicines & lab pricing for patients • Low pricing • PMC’s , Community Centres & Small practices out of radar of most EMR companies • Disrupt the EMR market with low pricing • Huge customer base • Help rural doctors move digital • Huge Competition • Computer Literacy amongst doctors • Penetration in rural markets • Initial costs • Internet connectivity in rural India • Lack of smartphones although it is rising • Proven record of failure of EMR adoption in the past • Changing government regulations
  • 23.
    GOALS All India Data SubCentre-2012 148366 Primary Health Centres (PHCs)-2012 24049 Community Health Centres(CHCs)-2012 4833 Penetrate into Urban & Semi Urban Markets Initially
  • 24.
  • 25.
  • 27.
  • 28.
  • 29.
    Real Time medicine availability, Lab Pricingfor Patients ePRO formats for doctors for patient follow- up
  • 30.
  • 31.
  • 32.
    Brand Image • Thecompany has to propose its core values which align themselves with the doctors i.e. affordability, easy to use, quick and simple Brand Visibility • The company to collaborate with health centers to get maximum doctors registered • Bonus discounts for getting more doctors registered. Habit forming • Make the application a habit forming product for doctors & health centers, understand their requirements & implement them
  • 33.
    REVENUE Doctors/Health Centers Charges foravailing services Patients e-appointment booking charge for Lab tests Advertising Newsletters to the registered doctors
  • 34.
    TACTICS Free • Limited accessto templates • Access to only e- prescriptions & medical records Premium • All templates can be accessed • Personalized template facility • ePRO’s & other HIMS functions also accessible
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
    Disclaimer This presentation hasbeen prepared by Akash Gupta, IIIT Bhubaneswar in fulfillment of the requirements of the Marketing Management internship pursued under the mentorship of Professor Sameer Mathur, IIM Lucknow.