This document discusses how audiences use technology and how it has impacted their lives. It notes that internet usage has doubled in the last 10 years, with 4 billion people now having access compared to 2 billion in 2010. Desktop computers and smartphones are the most popular ways to access the internet, used by 91% of households. Online videos are also becoming more popular with 84% of people watching videos in 2021. The modern consumer is more connected and researches products online before purchasing. To be successful, businesses need to integrate into the changing online world.