SlideShare a Scribd company logo
Eulogio Martin O. Masilungan
Monitoring & Research Coordinator
MABS


                 2009 RBAP-MABS National Roundtable Conference
                                               May 12-13, 2009
                                         Hyatt Hotel and Casino
                                                         Manila
“What gets measured
gets done.”

“What can’t be measured
can’t be managed.”
•  The EAGLE assessment evaluates the
   performance of microfinance portfolio

•  A management tool for monitoring and
   evaluating factors affecting a rural bank’s
   microfinance operations

•  Has 5 performance areas with 13
   indicators
Efficiency
Asset Quality
Growth
Liability Structure
Earnings
EFFICIENCY (30%)
   •  Cost Efficiency
   •  Loan Officer Productivity
      (group and individual loan)
   •  Cost per Active Borrower
      (group and individual loan)
ASSET QUALITY (30%)
   •    PAR Over 7 Days
   •    PAR Over 30 Days
   •    Loan Loss Provision
   •    Loan Loss Rate
GROWTH IN PORTFOLIO (10%)
   •  Growth in Active Borrowers
   •  Growth in Loan Portfolio

LIABILITY STRUCTURE (10%)
   •  Deposit to Loan Ratio
EARNINGS (20%)
AA:   Overall weighted score of 4.25 and
           above - Excellent
microenterprise        finance performance
A:   Overall weighted score between 4.24
           and 3.5 – Very good
microenterprise        finance performance
B:   Overall weighted score between 2.5
           and 3.49 – Average
microenterprise        finance performance
NG: Overall weighted score less than
                 2.49 – Below average performance
So, how did banks
 score for the
 period January to
 December 2008?
• 51 banks were
  evaluated
• 5 scored AA; 3 are
  qualified for the
  EAGLE Award
• 20 scored A
• 18 scored B
• 8 No grade
Measuring
EFFICIENCY
Measuring
ASSET QUALITY
Measuring
 GROWTH
Measuring
  LIABILITY
STRUCTURE
Measuring
EARNINGS
BEST
PRACTICES
Best Practices


•  Allot a day a week for promotional
activities such as barang ay visits,
distribution of flyers and community
events
•  Ask AOs to work on Saturdays if there
are PAR problems and low intake of new
clients
•  Ask AOs to prepare weekly prospects list
•  Niche marketing – TODA members
AREAS FOR
IMPROVEMENT
Areas for Improvement


•      Non-functioning MIS resulted in non
monitoring of PAR status
•  Loan Supervisors are not given authority
to address delinquency issues (no
delegation of authority)
•  nflexible products (fixes loan amount,
 I
terms, etc.)
•  Poor customer service (long waiting lines,
not enough chairs, unfriendly staff)
Areas for Improvement


•  No incentives for MF borrowers who
maintain high savings balance (e.g., lower
interest rate, better payment terms, etc.)
Continue !
Doing Well by Doing Good !
           and !
   See You All at the !
 MABS EAGLE Awards !
        tonight!!

More Related Content

Viewers also liked

Testando
TestandoTestando
Testando
Tere Dallagnol
 
Trends Group Liability and Individual Liability
Trends Group Liability and Individual LiabilityTrends Group Liability and Individual Liability
Trends Group Liability and Individual LiabilityMABSIV
 
dwcf7.pdf
dwcf7.pdfdwcf7.pdf
dwcf7.pdf
Jeff Smith
 
Presentation_NEW.PPTX
Presentation_NEW.PPTXPresentation_NEW.PPTX
Presentation_NEW.PPTX
jameschloejames
 
Uma análise da eficácia da divulgação da prestação de contas dos prefeitos
Uma análise da eficácia da divulgação da prestação de contas dos prefeitosUma análise da eficácia da divulgação da prestação de contas dos prefeitos
Uma análise da eficácia da divulgação da prestação de contas dos prefeitos
CONGESP
 
New open document text
New open document textNew open document text
New open document textismail5953
 
Janina
JaninaJanina
Janina
maje5918
 
Sequence Home
Sequence  HomeSequence  Home
Sequence HomeRob Smith
 
Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...
Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...
Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...
ranganatha2
 
Crsitina y Cristina
Crsitina y CristinaCrsitina y Cristina
Crsitina y Cristinatecno33
 
happy new yeard
happy new yeardhappy new yeard
happy new yeard
Romaska
 
Questioning Techniques.PDF
Questioning Techniques.PDFQuestioning Techniques.PDF
Questioning Techniques.PDFenglishonecfl
 
UAB recommendation 3-08
UAB recommendation 3-08UAB recommendation 3-08
UAB recommendation 3-08Frank T. Gilg
 
Mondial du tourisme 2011 - TËTU
Mondial du tourisme 2011 - TËTUMondial du tourisme 2011 - TËTU
Mondial du tourisme 2011 - TËTUFeroceLapin
 

Viewers also liked (20)

Testando
TestandoTestando
Testando
 
Trends Group Liability and Individual Liability
Trends Group Liability and Individual LiabilityTrends Group Liability and Individual Liability
Trends Group Liability and Individual Liability
 
dwcf7.pdf
dwcf7.pdfdwcf7.pdf
dwcf7.pdf
 
Presentation_NEW.PPTX
Presentation_NEW.PPTXPresentation_NEW.PPTX
Presentation_NEW.PPTX
 
Uma análise da eficácia da divulgação da prestação de contas dos prefeitos
Uma análise da eficácia da divulgação da prestação de contas dos prefeitosUma análise da eficácia da divulgação da prestação de contas dos prefeitos
Uma análise da eficácia da divulgação da prestação de contas dos prefeitos
 
New open document text
New open document textNew open document text
New open document text
 
Janina
JaninaJanina
Janina
 
Sequence Home
Sequence  HomeSequence  Home
Sequence Home
 
Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...
Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...
Biblioteca Universitaria de Granada: satisfacción de los usuarios con los ser...
 
Rol conferecnia adoradores 2014
Rol conferecnia adoradores 2014Rol conferecnia adoradores 2014
Rol conferecnia adoradores 2014
 
Crsitina y Cristina
Crsitina y CristinaCrsitina y Cristina
Crsitina y Cristina
 
happy new yeard
happy new yeardhappy new yeard
happy new yeard
 
Questioning Techniques.PDF
Questioning Techniques.PDFQuestioning Techniques.PDF
Questioning Techniques.PDF
 
~2665568
~2665568~2665568
~2665568
 
document-11
document-11document-11
document-11
 
UAB recommendation 3-08
UAB recommendation 3-08UAB recommendation 3-08
UAB recommendation 3-08
 
Trabajo prezi vs prezentit
Trabajo prezi vs prezentitTrabajo prezi vs prezentit
Trabajo prezi vs prezentit
 
Mondial du tourisme 2011 - TËTU
Mondial du tourisme 2011 - TËTUMondial du tourisme 2011 - TËTU
Mondial du tourisme 2011 - TËTU
 
Hb Endeavour
Hb EndeavourHb Endeavour
Hb Endeavour
 
Coaching & Mentoring Diploma
Coaching & Mentoring DiplomaCoaching & Mentoring Diploma
Coaching & Mentoring Diploma
 

Similar to Assessment of Participating Banks Microfinance Performance based on MABS – EAGLE Standards

Measuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score CardMeasuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score Card
MABSIV
 
Eagle Score Card
Eagle Score CardEagle Score Card
Eagle Score CardMABSIV
 
Navigating The Current Bank Lending Environment
Navigating The Current Bank Lending EnvironmentNavigating The Current Bank Lending Environment
Navigating The Current Bank Lending Environmentrfarnum
 
Organizational Structure Options
Organizational Structure OptionsOrganizational Structure Options
Organizational Structure OptionsMABSIV
 
Successful Navigation In Turbulent Times
Successful Navigation In Turbulent TimesSuccessful Navigation In Turbulent Times
Successful Navigation In Turbulent Times
rfarnum
 
Finding The Right People: Tools for Screencing, Hiring, and Retaining Staff
Finding The Right People: Tools for Screencing, Hiring, and Retaining StaffFinding The Right People: Tools for Screencing, Hiring, and Retaining Staff
Finding The Right People: Tools for Screencing, Hiring, and Retaining StaffMABSIV
 
AMCi.AGM09.Attracting.Intnl.Members
AMCi.AGM09.Attracting.Intnl.MembersAMCi.AGM09.Attracting.Intnl.Members
AMCi.AGM09.Attracting.Intnl.Members
Peter Turner
 
Tomorrow's Business
Tomorrow's BusinessTomorrow's Business
Tomorrow's Business
Jeff Pert
 
Sales Evaluation And Control
Sales Evaluation And ControlSales Evaluation And Control
Sales Evaluation And Control
Majeed Walele
 
133063df 5c06-4972-a265-a95a806918e4
133063df 5c06-4972-a265-a95a806918e4133063df 5c06-4972-a265-a95a806918e4
133063df 5c06-4972-a265-a95a806918e4
ManiP47
 
85d83b15 2e0c-49b1-9691-2b48167c18bb
85d83b15 2e0c-49b1-9691-2b48167c18bb85d83b15 2e0c-49b1-9691-2b48167c18bb
85d83b15 2e0c-49b1-9691-2b48167c18bb
ManiP47
 
Marketing Jam 09 - Roadmap For Digital Success - Steve Latham
Marketing Jam 09 - Roadmap For Digital Success - Steve LathamMarketing Jam 09 - Roadmap For Digital Success - Steve Latham
Marketing Jam 09 - Roadmap For Digital Success - Steve Latham
Encore Media Metrics
 
Identifying corporate failure
Identifying corporate failureIdentifying corporate failure
Identifying corporate failure
Blockchain and CryptoAsset (K) Ltd.
 
Credit Risk Msia
Credit Risk MsiaCredit Risk Msia
Credit Risk Msia
Tommy Seah
 
Convergys 4Q 2008 earnings release
Convergys  4Q 2008 earnings releaseConvergys  4Q 2008 earnings release
Convergys 4Q 2008 earnings release
earningsreport
 
Web Analytics in the Bigger Picture of Cross-Channel Analytics
Web Analytics in the Bigger Picture of Cross-Channel AnalyticsWeb Analytics in the Bigger Picture of Cross-Channel Analytics
Web Analytics in the Bigger Picture of Cross-Channel AnalyticsWebtrends
 
rite aid GoldmanSachs Conf
rite aid GoldmanSachs Confrite aid GoldmanSachs Conf
rite aid GoldmanSachs Conffinance15
 

Similar to Assessment of Participating Banks Microfinance Performance based on MABS – EAGLE Standards (20)

Measuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score CardMeasuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score Card
 
Eagle Score Card
Eagle Score CardEagle Score Card
Eagle Score Card
 
Navigating The Current Bank Lending Environment
Navigating The Current Bank Lending EnvironmentNavigating The Current Bank Lending Environment
Navigating The Current Bank Lending Environment
 
Organizational Structure Options
Organizational Structure OptionsOrganizational Structure Options
Organizational Structure Options
 
Successful Navigation In Turbulent Times
Successful Navigation In Turbulent TimesSuccessful Navigation In Turbulent Times
Successful Navigation In Turbulent Times
 
Technical Interview Workshop - 2009
Technical Interview Workshop - 2009Technical Interview Workshop - 2009
Technical Interview Workshop - 2009
 
Q1 2009 Earning Report of Market Leader Inc
Q1 2009 Earning Report of Market Leader Inc  Q1 2009 Earning Report of Market Leader Inc
Q1 2009 Earning Report of Market Leader Inc
 
Finding The Right People: Tools for Screencing, Hiring, and Retaining Staff
Finding The Right People: Tools for Screencing, Hiring, and Retaining StaffFinding The Right People: Tools for Screencing, Hiring, and Retaining Staff
Finding The Right People: Tools for Screencing, Hiring, and Retaining Staff
 
AMCi.AGM09.Attracting.Intnl.Members
AMCi.AGM09.Attracting.Intnl.MembersAMCi.AGM09.Attracting.Intnl.Members
AMCi.AGM09.Attracting.Intnl.Members
 
Tomorrow's Business
Tomorrow's BusinessTomorrow's Business
Tomorrow's Business
 
Sales Evaluation And Control
Sales Evaluation And ControlSales Evaluation And Control
Sales Evaluation And Control
 
133063df 5c06-4972-a265-a95a806918e4
133063df 5c06-4972-a265-a95a806918e4133063df 5c06-4972-a265-a95a806918e4
133063df 5c06-4972-a265-a95a806918e4
 
85d83b15 2e0c-49b1-9691-2b48167c18bb
85d83b15 2e0c-49b1-9691-2b48167c18bb85d83b15 2e0c-49b1-9691-2b48167c18bb
85d83b15 2e0c-49b1-9691-2b48167c18bb
 
Marketing Jam 09 - Roadmap For Digital Success - Steve Latham
Marketing Jam 09 - Roadmap For Digital Success - Steve LathamMarketing Jam 09 - Roadmap For Digital Success - Steve Latham
Marketing Jam 09 - Roadmap For Digital Success - Steve Latham
 
Identifying corporate failure
Identifying corporate failureIdentifying corporate failure
Identifying corporate failure
 
Credit Risk Msia
Credit Risk MsiaCredit Risk Msia
Credit Risk Msia
 
Timothy Pruitt Resume
Timothy Pruitt ResumeTimothy Pruitt Resume
Timothy Pruitt Resume
 
Convergys 4Q 2008 earnings release
Convergys  4Q 2008 earnings releaseConvergys  4Q 2008 earnings release
Convergys 4Q 2008 earnings release
 
Web Analytics in the Bigger Picture of Cross-Channel Analytics
Web Analytics in the Bigger Picture of Cross-Channel AnalyticsWeb Analytics in the Bigger Picture of Cross-Channel Analytics
Web Analytics in the Bigger Picture of Cross-Channel Analytics
 
rite aid GoldmanSachs Conf
rite aid GoldmanSachs Confrite aid GoldmanSachs Conf
rite aid GoldmanSachs Conf
 

More from MABSIV

RBAP-MABS Moving Forward
RBAP-MABS Moving ForwardRBAP-MABS Moving Forward
RBAP-MABS Moving Forward
MABSIV
 
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICESUSING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
MABSIV
 
The SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile BankingThe SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile Banking
MABSIV
 
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
MABSIV
 
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNSMOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MABSIV
 
Lessons in Microinsurance Business Expansion
Lessons in Microinsurance Business ExpansionLessons in Microinsurance Business Expansion
Lessons in Microinsurance Business Expansion
MABSIV
 
Successful Partnerships in Microinsurance
Successful Partnerships in MicroinsuranceSuccessful Partnerships in Microinsurance
Successful Partnerships in Microinsurance
MABSIV
 
The Katipunan Bank Experience
The Katipunan Bank ExperienceThe Katipunan Bank Experience
The Katipunan Bank Experience
MABSIV
 
Microinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from fallingMicroinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from falling
MABSIV
 
Beyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader MarketBeyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader Market
MABSIV
 
The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)
MABSIV
 
Using the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the FieldUsing the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the Field
MABSIV
 
Listening to Data
Listening to DataListening to Data
Listening to Data
MABSIV
 
Results of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by BanksResults of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by Banks
MABSIV
 
“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for Microfinance“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for Microfinance
MABSIV
 
Price Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related RegulationsPrice Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related Regulations
MABSIV
 
Using data to understand your Rural Bank
Using data to understand your Rural BankUsing data to understand your Rural Bank
Using data to understand your Rural Bank
MABSIV
 
Mobile Commerce Summit Presentation
Mobile Commerce Summit PresentationMobile Commerce Summit Presentation
Mobile Commerce Summit PresentationMABSIV
 
Current & future trends for rural banks to consider in providing greater acc...
Current & future trends  for rural banks to consider in providing greater acc...Current & future trends  for rural banks to consider in providing greater acc...
Current & future trends for rural banks to consider in providing greater acc...
MABSIV
 
Globe/GXI: Update on GCash
Globe/GXI: Update on GCashGlobe/GXI: Update on GCash
Globe/GXI: Update on GCash
MABSIV
 

More from MABSIV (20)

RBAP-MABS Moving Forward
RBAP-MABS Moving ForwardRBAP-MABS Moving Forward
RBAP-MABS Moving Forward
 
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICESUSING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
 
The SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile BankingThe SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile Banking
 
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
 
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNSMOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
 
Lessons in Microinsurance Business Expansion
Lessons in Microinsurance Business ExpansionLessons in Microinsurance Business Expansion
Lessons in Microinsurance Business Expansion
 
Successful Partnerships in Microinsurance
Successful Partnerships in MicroinsuranceSuccessful Partnerships in Microinsurance
Successful Partnerships in Microinsurance
 
The Katipunan Bank Experience
The Katipunan Bank ExperienceThe Katipunan Bank Experience
The Katipunan Bank Experience
 
Microinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from fallingMicroinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from falling
 
Beyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader MarketBeyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader Market
 
The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)
 
Using the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the FieldUsing the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the Field
 
Listening to Data
Listening to DataListening to Data
Listening to Data
 
Results of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by BanksResults of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by Banks
 
“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for Microfinance“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for Microfinance
 
Price Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related RegulationsPrice Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related Regulations
 
Using data to understand your Rural Bank
Using data to understand your Rural BankUsing data to understand your Rural Bank
Using data to understand your Rural Bank
 
Mobile Commerce Summit Presentation
Mobile Commerce Summit PresentationMobile Commerce Summit Presentation
Mobile Commerce Summit Presentation
 
Current & future trends for rural banks to consider in providing greater acc...
Current & future trends  for rural banks to consider in providing greater acc...Current & future trends  for rural banks to consider in providing greater acc...
Current & future trends for rural banks to consider in providing greater acc...
 
Globe/GXI: Update on GCash
Globe/GXI: Update on GCashGlobe/GXI: Update on GCash
Globe/GXI: Update on GCash
 

Recently uploaded

The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
balatucanapplelovely
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
LR1709MUSIC
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
Ben Wann
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
sarahvanessa51503
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
creerey
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
BBPMedia1
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
Sam H
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
agatadrynko
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Avirahi City Dholera
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
SynapseIndia
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
seri bangash
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
Bojamma2
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
KaiNexus
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 

Recently uploaded (20)

The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 

Assessment of Participating Banks Microfinance Performance based on MABS – EAGLE Standards

  • 1. Eulogio Martin O. Masilungan Monitoring & Research Coordinator MABS 2009 RBAP-MABS National Roundtable Conference May 12-13, 2009 Hyatt Hotel and Casino Manila
  • 2. “What gets measured gets done.” “What can’t be measured can’t be managed.”
  • 3. •  The EAGLE assessment evaluates the performance of microfinance portfolio •  A management tool for monitoring and evaluating factors affecting a rural bank’s microfinance operations •  Has 5 performance areas with 13 indicators
  • 5. EFFICIENCY (30%) •  Cost Efficiency •  Loan Officer Productivity (group and individual loan) •  Cost per Active Borrower (group and individual loan)
  • 6. ASSET QUALITY (30%) •  PAR Over 7 Days •  PAR Over 30 Days •  Loan Loss Provision •  Loan Loss Rate
  • 7. GROWTH IN PORTFOLIO (10%) •  Growth in Active Borrowers •  Growth in Loan Portfolio LIABILITY STRUCTURE (10%) •  Deposit to Loan Ratio EARNINGS (20%)
  • 8. AA: Overall weighted score of 4.25 and above - Excellent microenterprise finance performance A: Overall weighted score between 4.24 and 3.5 – Very good microenterprise finance performance B: Overall weighted score between 2.5 and 3.49 – Average microenterprise finance performance NG: Overall weighted score less than 2.49 – Below average performance
  • 9. So, how did banks score for the period January to December 2008?
  • 10. • 51 banks were evaluated • 5 scored AA; 3 are qualified for the EAGLE Award • 20 scored A • 18 scored B • 8 No grade
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 18.
  • 19.
  • 20.
  • 21.
  • 23.
  • 24.
  • 26.
  • 28.
  • 30. Best Practices •  Allot a day a week for promotional activities such as barang ay visits, distribution of flyers and community events •  Ask AOs to work on Saturdays if there are PAR problems and low intake of new clients •  Ask AOs to prepare weekly prospects list •  Niche marketing – TODA members
  • 32. Areas for Improvement •  Non-functioning MIS resulted in non monitoring of PAR status •  Loan Supervisors are not given authority to address delinquency issues (no delegation of authority) •  nflexible products (fixes loan amount, I terms, etc.) •  Poor customer service (long waiting lines, not enough chairs, unfriendly staff)
  • 33. Areas for Improvement •  No incentives for MF borrowers who maintain high savings balance (e.g., lower interest rate, better payment terms, etc.)
  • 34. Continue ! Doing Well by Doing Good ! and ! See You All at the ! MABS EAGLE Awards ! tonight!!