Trends on Group Liability and
     Individual Liability
            Jennifer Sabianan
                  MABS




  2010
RBAP‐MABS
Na.onal
Roundtable
Conference

  Hya=
Hotel
and
Casino,
Manila

  June
2‐3,
2010

Approaches in Group Lending
               •  Group liability
               •  Center meetings
Group Loans:   •  Typically, auto-step up of amounts
Grameen-like   •  Project-based with loan amount
                  based on future income stream



               •  Individual liability
               •  Regular meetings as point of
Group Loans:      collection only
  ASA-like     •  Contractual savings as Personal
                  deposits
When do you know group lending is facing
             challenges?
     “Tapal” System
       resulting in:
  * Group tensions/conflicts
*May lead to inefficient collection
   methods and non-friendly
 consumer protection practices
*Strategic default (domino effect)
                                      Product
                                      Decay
  Lost of Interest/
Enthusiasm of clients
    that leads to:
        *Client drop out
    *Loss of good clients
 *Getting new clients becomes
              harder
What can be done?
Be sensitive to the signs of product decay or clients’ loss of interest in the product

Regularly listen to client feedback using
                                                       At least once a year
         FGDs or survey tools



                Find out what other financial services clients need

                                               New/Additional features of existing
       New/Other Loan Products
                                                           product



                      Study what your competitors are doing

               Products                                      Services
Is transitioning an option for
             you?

               Graduate to individual
                   loan product


               Graduate to transition
              product under individual
                      liability

              Remain in group ( same
               or improved product
                     feature)
Important practices to keep in mind in
              transitioning
* Don’t do transitioning all at once for all group clients
  - Classify clients according to criteria of repayment performance,
number of loan cycles



* Observe steps to follow for smooth              -Market
transitioning                                     Research
-Design new/             - Develop                 - Pilot Test
enhance existing         transition/               - Evaluate
loan product             graduation plan           - Roll out in stages
Thank you!

Trends Group Liability and Individual Liability

  • 1.
    Trends on GroupLiability and Individual Liability Jennifer Sabianan MABS 2010
RBAP‐MABS
Na.onal
Roundtable
Conference
 Hya=
Hotel
and
Casino,
Manila
 June
2‐3,
2010

  • 2.
    Approaches in GroupLending •  Group liability •  Center meetings Group Loans: •  Typically, auto-step up of amounts Grameen-like •  Project-based with loan amount based on future income stream •  Individual liability •  Regular meetings as point of Group Loans: collection only ASA-like •  Contractual savings as Personal deposits
  • 3.
    When do youknow group lending is facing challenges? “Tapal” System resulting in: * Group tensions/conflicts *May lead to inefficient collection methods and non-friendly consumer protection practices *Strategic default (domino effect) Product Decay Lost of Interest/ Enthusiasm of clients that leads to: *Client drop out *Loss of good clients *Getting new clients becomes harder
  • 4.
    What can bedone? Be sensitive to the signs of product decay or clients’ loss of interest in the product Regularly listen to client feedback using At least once a year FGDs or survey tools Find out what other financial services clients need New/Additional features of existing New/Other Loan Products product Study what your competitors are doing Products Services
  • 5.
    Is transitioning anoption for you? Graduate to individual loan product Graduate to transition product under individual liability Remain in group ( same or improved product feature)
  • 6.
    Important practices tokeep in mind in transitioning * Don’t do transitioning all at once for all group clients - Classify clients according to criteria of repayment performance, number of loan cycles * Observe steps to follow for smooth -Market transitioning Research -Design new/ - Develop - Pilot Test enhance existing transition/ - Evaluate loan product graduation plan - Roll out in stages
  • 7.