ARISTOTELE presentation at MKWI 2012 at the multi-conference information systems (MKWI), the traditional forum of the German speaking information systems community. The conference features a track for employing ERP software in teaching. Learn more on http://www.aristotele-ip.eu/

1. Collaborative Project – FP7- ICT- 2009 - 257886
Optimising allocation of knowledge
workers to learning measures for
competence development
Gabriela Waldhart
Stefan Thalmann
Ronald Maier

2. Agenda
MKWI 2012, Braunschweig
28/2/2012-2/3/2012
ARISTOTELE project
research question
conclusion & outlook HR development
work practice
study design
and output
model

3. ARISTOTELE Project
work processes expertise community services
key performance indicators creativity of knowledge workers agility
of organizations team creation contentknowledge
managementcollaboration patterns solid knowledge
personalization competencies human resource
management innovation semantics collaborative
learning ontologies collective intelligence knowledge work didactic
models time to proficiency social collaboration
adaptive systems personal working and learning
environment
MKWI 2012, Braunschweig
28/2/2012-2/3/2012

4. Study Design
• 11 semi-structured interviews in two organisations
• Open-ended questions covering the domains of
business process management and HRM (competence
management, knowledge management, and innovation
management)
• Interview partners represented key roles in the
organization (e.g. IT-department manager, project
manager, HR manager)
• Analysis with respect to an evaluation schema
comprising details on setting, actors, task goals, plans,
evaluation, actions, and events
MKWI 2012, Braunschweig
28/2/2012-2/3/2012

5. Study Results
• Eight knowledge work practices in the areas of
knowledge management, innovation
management and competence management
• Basis for requirements elicitation process for
models, methodologies and tools
5
MKWI 2012, Braunschweig
28/2/2012-2/3/2012

6. Work pracitce: HR Development
MKWI 2012, Braunschweig
28/2/2012-2/3/2012

7. Research Question
Which learning measures should be
performed by which worker to develop a
required competence?
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MKWI 2012, Braunschweig
28/2/2012-2/3/2012

8. Model
8
Task in a
project
Competence
Worker
Learning
measure
has and/or wants to improverequires
performs
develops
gets assigned
MKWI 2012, Braunschweig
28/2/2012-2/3/2012
𝑿 𝑾,𝑴
𝑷 𝑾,𝑪,𝑳
𝑪𝒐𝒐𝒐 𝑾,𝑴
𝑩 𝑪,𝑳
…combination of knowledge,
skills and attitudes.
…one or a sum of e-learning
courses, workplace learning,
formal or informal trainings
inside or outside the
organisation.
…used to learning and
improving their competences
to solve their everyday
complex, ill-structured
problems.
…one or a sum of e-learning
courses, workplace learning,
formal or informal trainings
inside or outside the
organisation.

9. Model
9
Task in a
project
Competence
Worker
Learning
measure
has and/or wants to improverequires
performes
developes
gets assigned
MKWI 2012, Braunschweig
28/2/2012-2/3/2012
𝑿 𝑾,𝑴
𝑷 𝑾,𝑪,𝑳
𝑪𝒐𝒐𝒐 𝑾,𝑴
𝑩 𝑪,𝑳

10. Model
10
MKWI 2012, Braunschweig
28/2/2012-2/3/2012
𝑿 𝒘,𝒎
𝑷 𝒘,𝒄,𝒍
𝑪𝒐𝒐𝒐 𝒘,𝒎
𝑩 𝒄,𝒍
𝑈 = �
𝒘=𝟏
�
𝒎=𝟏
𝑈 = �
𝒘=𝟏
�
𝒎=𝟏
𝑿 𝒘,𝒎𝑈 = �
𝒘=𝟏
�
𝒎=𝟏
𝑿 𝒘,𝒎 ∗ (�
𝒄=𝟏
�
𝒍=𝟏
(𝑷 𝒘,𝒄,𝒍 + 𝑩 𝒄,𝒍) − 𝑪𝒐𝒐𝒐 𝒘,𝒎)

11. 𝑈 = �
𝒘=𝟏
�
𝒎=𝟏
𝑿 𝒘,𝒎 ∗ (�
𝒄=𝟏
�
𝒍=𝟏
𝑴𝑴𝑴𝑴𝑴𝑴𝑴 𝒎,𝒄,𝒍(𝑷 𝒘,𝒄,𝒍 + 𝑩 𝒄,𝒍) − 𝑪𝒐𝒐𝒐 𝒘, 𝒎) → 𝐦𝐦𝐦
Model
11
MKWI 2012, Braunschweig
28/2/2012-2/3/2012
𝑈 = �
𝒘=𝟏
�
𝒎=𝟏
𝑿 𝒘,𝒎 ∗ (�
𝒄=𝟏
�
𝒍=𝟏
𝑴𝑴𝑴𝑴𝑴𝑴𝑴 𝒎,𝒄,𝒍(𝑷 𝒘,𝒄,𝒍 + 𝑩 𝒄,𝒍) − 𝑪𝒐𝒐𝒐 𝒘,𝒎) → 𝐦𝐦𝐦
Target function
1 �
𝒘=𝟏
� 𝑿 𝒘,𝒎 ∗
𝒎=𝟏
𝑴𝑴𝑴𝑴𝑴 𝒎 ≤ 𝑾𝑾𝑾𝑾𝑾 𝒄,𝒍 , ∀ 𝑾
(2) 𝑿 𝒘,𝒎 ∗ 𝑾 𝒄,𝒍 = 𝑿 𝒘,𝒎 ∗ 𝑴𝑴𝑴𝑴 𝒄,𝒍 , ∀ 𝑾
Constraints

12. Conclusion and Challanges
• Competence determination
– Assessing competences
– Keeping competences up to date
– Organisational competence development strategy
• Cost and Benefit
– Measurment of tangible and intangible benefits
– Development of costs and benefit (linearity, non-linearity)
– Assessment and weighting of personal benefits for workers
• Worker’s allocation in project
12
MKWI 2012, Braunschweig
28/2/2012-2/3/2012

13. Outlook
• Evaluation of the model in a case study
• Study knowledge work practices in human
resource development
• Study decission processes in human recource
development
<<meeting>> 13

14. Coordinator: Centro di Ricerca in Matematica Pura ed Applicata - CRMPA – Italy
aristotele.info@crmpa.unisa.it
Thank you
Any questions?