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ARAVIND EYE HOSPITAL
CASE STUDY
1
 “Entrepreneurs are simply those who understand that
there is little difference between obstacle and
opportunity and are able to turn both to their advantage.”
 Is some one who sees a need and takes on the financial
risk to start a business to fill that need and make a profit.
 Someone who sees the chances in every obstacle while
others see the obstacles in every chance.
2
Risk-Taker
 Some one who
recognizes a social
problem
 uses entrepreneurial
principles
 to organize, create,
and manage a venture
 to make social change
(a social venture)
4
 Social mission driven organizations
 Apply market-based strategies to achieve a social
purpose
 Accomplish targets that are social and/or
environmental as well as financial.
 Includes both non-profits that use business
models to pursue their mission and for-profits
whose primary purposes are social
Spiritual
Perspective
Global
Impact
5
 India has more blind people than any other country with
almost 20 million people.
 2 million being added annually.
 Cataract was the main reason by 75-80% of cases.
 India has 8000 ophthalmologists perform nearly 1.2 million
cataract operations a year.
 0.8 million gap needs to be covered.
 One hospital for every 2 million people.
7
 Large Number of patients.
 Lack of Awareness about cataract among
patients.
 Patients can’t afford operations.
 Poor infrastructure.
 Difficulty of transportations
 No qualified stuff.
8
1- Motivated by Social Impact
2- Business Model and Financial Model
3- Sustainability
4- Innovation
5- Measure and Evaluation of Impact
9
 Motivation = Religion and spirituality
 Spirituality = work culture
 Better social level
 Better training opportunities
That led to positive attitude and selfless actions and
join best members for his stuff
“Give More and Get Less”
10
 Emphasis on
quality and quantity
 Is possible and beneficial
to strive for both
 Low-cost and high-
volume
 Increase Aravind’s
number of patients and
turnover rate
11
 Financing: free, minimal payment, regular ,premium
 Social enterprise not a non-profit organization.
12
13
14
 “Hospital-as-a-factory” format
 Streamlined work-flow increased
efficiency =less waiting time for patients
 Task repetition created competence =
better clinical outcomes and less
complications
15
 Employment of
skilled
paraprofessionals
allowed doctors time
to conduct more
surgeries, which
reduced prices and
increased the
number of surgeries
performed.
16
 Efficiency ,pricing options, welcoming
environment= patients’ loyalty
 Previous patients=best advisors
 Eye camps =reduce fear and uncertainty
17
18
 Financial =increase of hospital ,employees and
patients.
 Operational=generational leadership transitions
,continued relevance to the service
 Several eye hospitals
 Community outreach clinics
 Local eye care centers
 IOL and ophthalmic pharmaceutical manufacturing
plant
 educational and training programs
 research foundation
19
 1976: Dr. V mortgaged his house to establish
a 20-bed Aravind Eye hospital. He started
with three surgeons, himself, his sister and
her husband.
 1977: A 30-bed annex was opened. Start
building a main hospital with 250 beds and
80,000square feet.
 1978:A 70-bed free hospital was opened.
 1981:The main hospital was completed.
20
 1984: A new 350-bed free hospital
was opened.
 1988: A 400-bed hospital at
Tirunelveli was started. A100-bed
hospital at Theni was also started.
 1991: Establishing Auro Lab for
producing lens.
 1990: Aravind opened its Free
Hospital to walk-in patients.
 1992:The staff reached 30 doctors,
120 nurses, 60 administrative
personnel, and 30 housekeeping
and maintenance workers.
21
 Fee structure
 Factory like operations.
 Outreach program.
 Eye research institute =IOLs factory=increase
in the market size and the mainstreamed IOL
surgery.
 International training and consulting institute.
 Using Software systems to maintain quality
data and organize work to Compensate for
the shortage of staff
22
23
 LAICO has worked with over 300 hospitals in India and other
developing countries, and has trained over 2000
professionals from 70 countries. It is conservatively estimated
that LAICO’s work has resulted in an additional 700,000
surgeries annually.
24
 Transparency =
motivated employees
 Financial statistics
disclosure = positive
impact.
25
“Intelligence and capability are
not enough. There must be the
joy of doing something beautiful.”
Dr. G. Venkataswamy
26
Thank You
27

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Aravind eye hospital Entrepreneurship case study

  • 2.  “Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage.”  Is some one who sees a need and takes on the financial risk to start a business to fill that need and make a profit.  Someone who sees the chances in every obstacle while others see the obstacles in every chance. 2
  • 4.  Some one who recognizes a social problem  uses entrepreneurial principles  to organize, create, and manage a venture  to make social change (a social venture) 4
  • 5.  Social mission driven organizations  Apply market-based strategies to achieve a social purpose  Accomplish targets that are social and/or environmental as well as financial.  Includes both non-profits that use business models to pursue their mission and for-profits whose primary purposes are social Spiritual Perspective Global Impact 5
  • 6.
  • 7.  India has more blind people than any other country with almost 20 million people.  2 million being added annually.  Cataract was the main reason by 75-80% of cases.  India has 8000 ophthalmologists perform nearly 1.2 million cataract operations a year.  0.8 million gap needs to be covered.  One hospital for every 2 million people. 7
  • 8.  Large Number of patients.  Lack of Awareness about cataract among patients.  Patients can’t afford operations.  Poor infrastructure.  Difficulty of transportations  No qualified stuff. 8
  • 9. 1- Motivated by Social Impact 2- Business Model and Financial Model 3- Sustainability 4- Innovation 5- Measure and Evaluation of Impact 9
  • 10.  Motivation = Religion and spirituality  Spirituality = work culture  Better social level  Better training opportunities That led to positive attitude and selfless actions and join best members for his stuff “Give More and Get Less” 10
  • 11.  Emphasis on quality and quantity  Is possible and beneficial to strive for both  Low-cost and high- volume  Increase Aravind’s number of patients and turnover rate 11
  • 12.  Financing: free, minimal payment, regular ,premium  Social enterprise not a non-profit organization. 12
  • 13. 13
  • 14. 14
  • 15.  “Hospital-as-a-factory” format  Streamlined work-flow increased efficiency =less waiting time for patients  Task repetition created competence = better clinical outcomes and less complications 15
  • 16.  Employment of skilled paraprofessionals allowed doctors time to conduct more surgeries, which reduced prices and increased the number of surgeries performed. 16
  • 17.  Efficiency ,pricing options, welcoming environment= patients’ loyalty  Previous patients=best advisors  Eye camps =reduce fear and uncertainty 17
  • 18. 18
  • 19.  Financial =increase of hospital ,employees and patients.  Operational=generational leadership transitions ,continued relevance to the service  Several eye hospitals  Community outreach clinics  Local eye care centers  IOL and ophthalmic pharmaceutical manufacturing plant  educational and training programs  research foundation 19
  • 20.  1976: Dr. V mortgaged his house to establish a 20-bed Aravind Eye hospital. He started with three surgeons, himself, his sister and her husband.  1977: A 30-bed annex was opened. Start building a main hospital with 250 beds and 80,000square feet.  1978:A 70-bed free hospital was opened.  1981:The main hospital was completed. 20
  • 21.  1984: A new 350-bed free hospital was opened.  1988: A 400-bed hospital at Tirunelveli was started. A100-bed hospital at Theni was also started.  1991: Establishing Auro Lab for producing lens.  1990: Aravind opened its Free Hospital to walk-in patients.  1992:The staff reached 30 doctors, 120 nurses, 60 administrative personnel, and 30 housekeeping and maintenance workers. 21
  • 22.  Fee structure  Factory like operations.  Outreach program.  Eye research institute =IOLs factory=increase in the market size and the mainstreamed IOL surgery.  International training and consulting institute.  Using Software systems to maintain quality data and organize work to Compensate for the shortage of staff 22
  • 23. 23
  • 24.  LAICO has worked with over 300 hospitals in India and other developing countries, and has trained over 2000 professionals from 70 countries. It is conservatively estimated that LAICO’s work has resulted in an additional 700,000 surgeries annually. 24
  • 25.  Transparency = motivated employees  Financial statistics disclosure = positive impact. 25
  • 26. “Intelligence and capability are not enough. There must be the joy of doing something beautiful.” Dr. G. Venkataswamy 26

Editor's Notes

  1. motivation clearly presents itself as one of the most important and influential elements in Aravind’s success as a social enterprise. Religion and spirituality are the cornerstones for Dr. V’s dedication to social change and selfless action. Dr. V applied his spirituality to his enterprise in a way that was not overbearing, but still managed to deeply penetrate the core of Aravind’s work culture with its positive attitude.