The document discusses TIS's GlassCapture application, which allows users to capture documents using Google Glass. GlassCapture recognizes documents, processes the images, and integrates the data and images into TIS's eFLOW system. This provides benefits like faster processing, increased straight-through processing, and quicker access to information. The document provides examples of how GlassCapture could be used by a bank teller, insurance agent, mail clerk, and others to improve workflows. TIS believes wearable technology solutions will grow in business uses as the technology matures and workers become more mobile.

1. TIS PERSPECTIVES
September 2014
Applying Google Glass in
Financial Institutions and
Enterprises
Our growth strategy at TIS is centered on leveraging
new technology, and we have been following the
evolution of document capture throughout the
years. Initially, document capture occurred on
industrial scanners, and over the years has moved
closer and closer to the point of origination. The
market has seen explosive growth in desktop
scanners and most recently in mobile devices.
Wearable technology is the next revolution of
document capture, and TIS continues to provide
innovative capture solutions to keep up with
changing market demands.
Within the financial services technology sector in
particular, we are seeing a shift in consumer behavior
Industrial
Scanner
100K+
due to mobile technology, and wearable technologies are likely to follow the
same path. Our product strategy team delivered the first on-device capture
capabilities on the mobile phone, and TIS recognizes that wearables are the
next phase of the mobile revolution. We are well-positioned for this market-changer
through the combination of our industry experience and investment
in R&D to provide product-readiness for mobile and wearable applications to
meet market demands.
Desktop
Scanners
100MM+
Wearable-
Google Glass
?
Office Center
Scanners
1MM+
Mobile
Devices
1B+
1 | TIS Perspectives | www.topimagesystems.com Applying Google Glass in Financial Institutions and Enterprises

2. By 2016, mobile devices will put power in the pockets of a
BILLION GLOBAL CONSUMERS.
(Forrester Research)
Our observations of the market shift include:
• The number of devices and people producing content has exploded
• Mobile technology is creating demand for multi-channel dynamic capture
• Enterprise strategies are shifting to meet the needs of this new
user paradigm
helps workers to make immediate decisions based on the captured documents
and related information retrieved during document processing. We like to think
of it as a user’s own wearable personal document processing and decision
making tool.
Our patent-pending GlassCaptureTM application allows imaging to be controlled
at the source, which increases straight-through processing and lowers processing
costs downstream. The solution is designed for wearable-initiated processes
where capturing documents on the spot would bring significant value in decreasing
processing costs and increasing user experience. Today it isn’t practical to expect
the general consumer market to have access to Google Glass, so we are focusing
on applications that integrate into the business processes where we can optimize
workflow and improve operational efficiencies in any of the following scenarios:
Wearable technology is on the rise, and TIS is making great strides to help
companies and their employees realize the full potential of the technology in
the enterprise. One of the most well-known wearables is Google Glass, which
is essentially a tiny hands-free computer, head-mounted as a small glass block
on a conventional eyeglass frame – which meanwhile holds the power of Wi-Fi,
Bluetooth, camera and voice activation in its tiny frame.
What is important to recognize, however, is that this is still an experimental
innovation with technological and commercial limitations. Like early smartphone
products, the capabilities show promise – but the actual hardware and application
development options are not yet capable of doing all we see today in a smart
phone. Furthermore, the wearables themselves must mature beyond early
adoption and become more readily available to the public to progress past the
experimental phase.
As an innovative technology leader, TIS was part of Google’s early ‘Glass Explorer’
program, which provided the company with early access to the Google Glass
wearable device and the ability to develop our application before general release
of the wearable device to the market. As we did with the mobile phone and
tablet market, we are developing ahead-of-the-curve capture capabilities and
are leveraging both our server-side and device-specific technology with a flexible
architecture to deliver the best results now and in the future.
In 2013, TIS filed a patent for an innovative new product, GlassCaptureTM, a
Glassware capture application. This solution enables financial institutions and
enterprises worldwide to take advantage of the massive opportunity wearables
offers to connect with their customers in new and exciting ways.
GlassCaptureTM enables users to capture documents on the fly, just by snapping
images of the document with a wearable computer (like Google Glass), and
subsequently recognizes and processes the document. This innovative application
2 | TIS Perspectives | www.topimagesystems.com Applying Google Glass in Financial Institutions and Enterprises

3. The teller will immediately see details about the potential customer by scanning
his ID card with the tablet; such as credit history, current loans and other financial
details like suggested interest rates that available to the bank. In the future as
technology within Google Glass improves, the teller would simply look at the
customer’s ID and the TIS GlassCaptureTM app will perform the recognition and
look up.
When going over the property documents and invoking the GlassCaptureTM app,
the teller could see the property worth, if there are any pending foreclosures
on that property, and who the current owner is – all without reverting from the
conversation with the customer and without typing anything on the computer.
Corporate Accountant Processing A Paper Invoice Received In
The Mail
An accountant in a corporation receives an invoice, and the information is
retrieved while she is looking at it with GlassCaptureTM - which is in turn receiving
data validation from the corporate ERP system. The accountant is shown who
issued the PO for that invoice, who approved it, what is the related budget for
that invoice, and whether or not that invoice has been paid.
The system enables the accountant to process many more invoices that she
could have if she had to type and search for each invoice individually. This
method also reduces the chances of error by the accountant due to a typo or
confusion between the many invoices she needs to deal with.
Sorting Paper Mail In A Large Enterprise
A clerk working for a large enterprise goes though and sorts mail in the company
mailroom. Some of the envelopes are addressed to specific people that the clerk
does not know, nor does he know which department or building they work in.
Completing A Life Or P&C Insurance Application With An Agent And
An Application Transaction
In today’s mobile-first environment, the best solutions work across devices. TIS
has developed solutions that allow for enrollment on a mobile device, for example
meeting with a client at their home or in the field rather than only in the office.
A life insurance or P&C agent is sitting in-front of an applicant working from an
iPad. Together, they are completing forms for the application. The agent simplifies
completion of the form by taking a picture of an ID with the tablet using the
integrated TIS MobiENROLL APMI on-device capture technology. This also
automatically saves and archives a copy of the customer’s ID for future use.
As they are completing the form, the agent will often need to collect supporting
documentation associated with the application. For example, the agent receives
information about the applicant and the proposed policy while they are conversing
over the policy. Such information could include previous claims of the applicant,
proposed coverage, estimated monthly fee and possible insurance plans for
other family members. These documents are captured and processed by the
agent’s Google Glass GlassCaptureTM app automatically as they read and review
these documents, without interruption in the flow of the conversation. Finally,
the agent is able to take payment on the spot by capturing an image of the check
for immediate processing with our MobiCHECK mobile deposit capabilities on
the tablet, thus expediting the in good order (IGO) process.
Applying For A Mortgage At A Bank
A customer sits in front of a loan officer at a bank for a new mortgage application.
The person presents the banker with his identification card or driver’s license,
documents on the property he wants to buy and documents on the property
he currently owns.
3 | TIS Perspectives | www.topimagesystems.com Applying Google Glass in Financial Institutions and Enterprises

4. Using GlassCaptureTM, the mail clerk could get precise information just by invoking
GlassCapture™ and looking at the envelope as the system queries the company
directory, displaying the correct department of the mail recipient. It could also
analyze the sender of the document to ensure the documents’ priority.
This means that the mail clerk could deduce a lot of information from the limited
address details on the envelope. GlassCaptureTM will also help him finish his
work faster and with far less mistakes.
GlassCapture™ serves as a front end for TIS’ flagship product, eFLOW and is
part of our integrated multichannel approach to leveraging mobile technologies.
Our ability to capture, recognize and validate documents on the device itself
provides secure integration with Core Banking and ERP Systems – and a superior
experience for the customer. Consumers can take a picture of a document with
Google Glass, just by blinking their eye, or with a mobile phone camera just by
hovering over it; and our technology kicks into high gear by recognizing the
document type, classifying it accordingly, processing and tagging the image, and
integrating the data and image to eFLOW for further processing.
Immediate feedback is given back to the user by projecting any information in
the data display on the Glass itself. Not only are our mobile imaging and
processing technologies meant to create an innovative experience for the user,
but they are also designed to bring greater efficiencies to financial institutions
and enterprises through lowered processing costs, increased straight through
processing and quicker access to mission-critical data.
Since Google Glass has been available to the American general public earlier
this year, the majority of Glassware applications have been focused on exercise,
social networking and consumer focused translations. However, as consumers
and corporate workers become more mobile, wearable technology is slowly
moving across the line from personal lives into the workplace while we witness
enterprises shifting to meet the needs of this new mobile user experience. We
predict there will be many wearable document recognition applications on the
market in the coming years that are suited not only for financial services, but
essentially for any company with a decentralized workforce.
With over twenty years of experience and expertise in the document capture
space, combined with thorough research of the emerging mobile device
technologies, TIS is well placed to develop cutting-edge mobile and wearable
capture applications with real business value. This new innovation reinforces
the recognition of TIS as a “leader” in both multi-channel capture & mobile
applications by both Gartner and Forrester analysts. GlassCapture™ brings
about a paradigm change in how people interact with documents, as well as
how enterprises are able to meet the needs of today’s modern consumer. At
TIS, we support this market trend with continued technological innovation while
empowering financial service organizations and enterprises alike with next-generation
capture solutions like our GlassCaptureTM application.
GlassCaptureTM
Image ProcessingClassification
RecognitionTagging
4 | TIS Perspectives | www.topimagesystems.com Applying Google Glass in Financial Institutions and Enterprises