This document outlines the syllabus for a Principles of Management course taught by Dr. Maheera binti Mohamad. The course consists of 8 topics related to management principles including planning, leadership, motivation, and communication. Assessment will be based on individual quizzes, group projects and presentations, and a final exam. Key topics include the functions of management, organizational structure, managing change, and total quality management. Main references for the course include textbooks on management concepts, skills, and principles.

1. APMMK 0014
PRINCIPLES OF MANAGEMENT
Dr Maheera binti Mohamad
STML, UUM
Room No: 3042 (STML Block)
Phone No: 018-4638820 / 049286955
Email: maheera.mohamad@uum.edu.my

2. Assessment Method
APMMK 0014
Coursework (50%) Final Exam (50%)
1) Individual Quiz(10%)
2) Group Project and Presentation (40%)

3. Topics
Topic 1: The World of Innovative Management
Topic 2: Planning and Goal Setting
Topic 3: Designing Organization Structure
Topic 4: Managing Change and Innovation
Topic 5: Leadership
Topic 6: Motivation
Topic 7: Communication
Topic 8: Controlling

4. Topic 1: The World of Innovative Management
1.1 Overview of management
1.2 The Basic Functions of Management
1.3 What is a Manager’s Job Really Like?
1.3.1 Making the Leap: Becoming a New Manager
1.3.2 Manager Activities
1.3.3 Manager Roles
1.4 Manager and Leader
1.5 The Evolution of Management Thinking

5. Topic 2: Planning and Goal Setting
2.1 Goal Setting and Planning Overview
2.1.1 Levels of Goals and Plans
2.1.2 The Organizational Planning Process
2.2 Goal Setting in Organization
2.2.1 Organizational Mission
2.2.2 Goals and Plans
2.3 Performance Management
2.3.1 Criteria for effective Goals
2.3.2 Management by Objectives (MRO)
2.4 Managerial Decision Making

6. Topic 3: Designing Organization Structure
3.1 Organizing the Vertical Structure
3.1.1 Division of Labor
3.1.2 Charm of Command
3.1.3 Span of management
3.1.4 Centralization and Decentralization
3.2 Departmentalization
3.2.1 Vertical Functional Approach
3.2.2 Divisional Approach
3.2.3 Approach
3.2.4 Virtual Network Approach

7. Topic 4: Managing Change and Innovation
4.1 Innovation and the Changing Workplace
4.1.1 Innovation
4.1.2 Approach
4.2 Changing Things: New Products and Technologies
4.2.1 Exploration
4.2.2 Corporation
4.2.3 Innovation Roles
4.3 Changing People and Culture
4.3.1 Training and Development
4.3.2 Organization Development
4.4 Implementing Change
4.4.1 Why Do People Resist Change?
4.4.2 Create a Sense of Urgency
4.4.3 Apply Force-Field Analysis
4.4.4 Use Implementation tactics

8. Topic 5: Leadership
5.1 The Nature of Leadership
5.2 Contemporary Leadership
5.2.1 Level 5 Leadership
5.2.2 Servant Leadership
5.2.3 Authentic leadership
5.2.4 Interactive Leadership
5.3 From management to Leadership
5.4 Leadership Traits
5.5 Behavioral Approaches
5.5.1 Task versus People
5.5.2 The Leadership Grid

9. Topic 6: Motivation
6.1 Individual Needs and Motivation
6.2 Intrinsic Reward and Extrinsic Reward
6.3 Content Perspectives on Motivation
6.3.1 The Hierarchy of Needs
6.3.2 ERG Theory
6.3.3 A Two-Factor Approach to Motivation
6.3.4 Expectancy Theory
6.4 Process Perspective on Motivation
6.4.1 Direct Reinforcement
6.4.2 Social Learning Theory

10. 7.1 Communication is the Manager’s Job
7.1.1 What is Communication?
7.1.2 A Model of Communication
7.2 Communication Among People
7.2.1 Open Communication Climate
7.2.2 Communication Channels
7.2.3 Communicating in Persuade and Influence Others
7.2.4 Asking Questions
7.2.5 Listening
7.2.6 Nonverbal Communication
7.3 Workplace Communication
7.3.1 Social Media
7.3.2 Personal Communication Channels
7.3.3 Formal Communication Channels
Topic 7: Communication

11. Topic 8: Controlling
8.1 The meaning of control. Page 551
8.2 Feedback control model Page 552
8.2.1 Four Steps of Feedback Control
8.2.2 The Balance Scorecard
8.3 Total Quality Management. Page 561
8.3.1 TQM Techniques
8.2.2 TQM Success factors

12. Main References
Richard L. Daft & Dorothy Marcic (2020). Understanding
Management (11th Edition). Cengage, Boston, MA.
Jones, G. R., & George, J. M. (2022). Contemporary management
(12th ed.) Boston: Irwin- McGraw Hill.
Kinicki, A., & Soignet, D. B. (2021). Management: A Practical
Introduction. (10th ed). New York: McGraw Hill.
Robbins, S.P., Coulter, M., & DeCenzo, D.A. (2020).
Fundamentals of Management (7th ed) :Pearson Education
Certo, S.C., & Certo, S.T., (2020). Modern management:
Concepts and skills (15th ed.). Pearson.
Bateman, T., & Konopaske, R., & Snell, S. (2022). M:
Management. ( 7th ed.). McGraw-Hill Higher Education.

13. THANK YOU