This presentation from Gartner discusses predictions for the future of technology including: 1) By 2018, 20% of all business content will be authored by machines through automated content generation services. 2) By 2018, 6 billion connected things will be requesting support from IT leaders, who should view these "things" as customers requiring services. 3) By 2018, more than 3 million workers globally will be supervised by automated "robobosses," requiring managers to focus on creative leadership and worker relations.

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Gartner's Top Predictions 2016:
The Future Is a Digital Thing
Annette Zimmermann
Research Director

2. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
By 2018, 20% of all business content
will be authored by machines1
CIO:
Identify opportunities to adopt automated
content generation services now
Near-Term Flag:
Next year, watch for a hiring freeze on
copywriters in favor of robowriting solutions
Analysis by: Karen A. Hobert, Martin Kihn

3. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
The "Robos" Have Already Begun to Rise
Machines will create significant
amounts of business content
Have you ever
wondered how
narrative science
could be used
to enhance
your job?

4. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
But how much
help can we
afford to give?
A Co-Dependent Relationship Can Be Beneficial
1 Million
New IoT devices
will be purchased
every hour of every
day in 2021

5. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
By 2018, 6 billion connected things
will be requesting support2
IT Leaders:
Start viewing "things" as
customers of services
and learn to market to
them and to satisfy their
nonhuman requests
Analysis by: Jenny Sussin, Jim Tully, Kristin Moyer and Don
Scheibenreif

6. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
#GartnerSYM
© 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
If you found out
your dog was an android,
would you still love it?
If you found out
your boss
was a robot,
would you obey
its directives?

7. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
By 2018, more than 3 million workers
globally will be supervised by a "roboboss"3
IT Leaders:
Train managers to focus on
"human" issues such as creative
leadership, worker relations and
strategic planning
Analysis by: Whit Andrews, Frances Karamouzis, Ken Brant,
Helen Poitevin, Tom Austin and Diane Morello

8. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
Worries about system
data will be dwarfed by
concerns over personal
behavioral and health data
Monitoring the Employee
Another Step Toward Quantifying the "self"

9. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
By 2018, 2 million employees will be
required to wear health and fitness tracking
devices as a condition of employment
4
IT leaders:
Establish policies for
gaining employee
permission to share
fitness data with
wellness providers
Analysis by: Angela McIntyre, Sylvain Fabre, and Adrian Leow

10. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
Diverse Opportunities exist for Head-Mounted
Displays though unit shipments will only ramp up by
2019
1.43
6.31
13.31
24.76
39.87
2016 2017 2018 2019 2020
HMD Shipment Forecast
Smartphone
VR
CAGR 168%
Smartphone-VR type devices
are currently outselling proper
AR/VR HMDs by several million
units.
Consumer use of HMDs is more
advanced than the enterprise
market but we expect this gap to
close by 2019.

11. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
By 2019, AR, VR, and mixed reality immersive
solutions will be evaluated and adopted in
20% of large enterprise businesses
5
Develop robust devices,
platforms and application suites
for HMDs that include both
extensible and open systems as
well as use-specific software
solutions that are integrated into
existing information management
systems.
Analysis by: Jay Heiser

12. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
The Future Is Ours