Management 13th Edition by Richard L. Daft test bank.docx
ANIn Pune Sep 2023 | How to design your Organization for agile success by Hrishikesh Karekar
1. Organizational Systems
Design for Agile
Transformation Success
Hrishikesh Karekar
September 2023
https://hrishikeshkarekar.medium.com
Read my blog
2. HRISHIKESH KAREKAR
22+ years in IT
12+ years in Agile Transformation
Led several full cycle multi-year large agile
transformations
Agile Community Leader @ Capgemini India
WG29 ISO Working group on Agile
3. WHY THE RIGHT DESIGN MATTERS?
Optimizes resource allocation, minimizes
resistance to change, and sets the stage for
continuous improvement, ultimately maximizing
the chances of transformation success and long-
term agility.
Maximize
Transformation Success
Provide the necessary framework for Agile
practices to thrive, help streamline
workflows, enhance communication, and
empower teams to deliver value more
efficiently.
Enablement of Sustainable
Change
Ensures that an organization's
structures, processes, and culture align
seamlessly with Agile values and
principles, fostering a culture of
adaptability, collaboration, and customer-
centricity.
Alignment with
Agile Values
4. ORGANISATIONAL SYSTEMS DESIGN
Organizational system design is the deliberate structuring of
an entity's components, processes, and interactions to
achieve specific goals efficiently.
It involves shaping an organization's structure, culture, and
workflows to align with its strategic objectives and values.
Systems thinking is a discipline for seeing wholes rather
than parts, for seeing patterns of change rather than static
'snapshots.' It's a framework for seeing interrelationships
rather than things, for seeing 'structures' rather than
events.
Peter Senge
5. THE ROLE OF AGILE COACHES AND TRANSFORMATION LEADERS
Guiding Design Principles
Facilitating Alignment
Play a pivotal role in setting the guiding principles for system design, ensuring that it
aligns with Agile values and principles.
Facilitate collaboration and alignment among teams and departments, ensuring that the
design is coherent, adaptable, and conducive to Agile practices, thereby promoting good
system design.
6. STRATEGY AND DESIGN APPROACH
Organize teams around delivering value instead of functions, fostering
collaboration and faster decision-making.
Ensure leaders understand and endorse Agile principles, encouraging
them to lead by example and facilitate Agile teams.
Apply Agile principles to system design, using an iterative approach to
continuously refine and adapt organizational systems.
Cultivate a collaborative culture that encourages sharing ideas,
feedback, and lessons learned across teams and departments.
Apply Lean principles to streamline workflows and eliminate waste,
complementing Agile practices for efficiency.
EMPOWER CROSS-FUNCTIONAL TEAMS
PROMOTE LEADERSHIP SUPPORT
ITERATIVE IMPROVEMENT
FOSTER COLLABORATIVE CULTURE
IMPLEMENT LEAN PRACTICES
Prioritize customer value by designing systems that deliver value quickly
and continuously, putting the customer at the forefront of the
transformation.
EMBRACE CUSTOMER-CENTRIC DESIGN
7. promotes cross-
functional Agile Release
Trains (ARTs).
emphasizes leadership
support at all levels,
with roles like Release
Train Engineer (RTE)
and Lean-Agile
Leaders.
incorporates Iterations
and Program
Increments (PIs).
promotes a culture of
collaboration through
ceremonies like PI
Planning and Scrum-of-
Scrums.
integrates Lean-Agile
principles.
emphasizes customer-
centricity by organizing
work around value
streams.
organizes work into
cross-functional teams.
encourages the
removal of traditional
management roles.
operates with regular
Sprint cycles.
encourages a
collaborative culture.
incorporates Lean
thinking.
emphasizes delivering
value to customers
early and frequently.
supports cross-
functional teams
following various
lifecycles, including
Agile, Lean, and others.
provides a range of
roles, including Team
Lead and Delivery
Lead, to support Agile
teams.
includes lifecycles that
support iterative and
incremental
development.
promotes a culture of
collaboration, including
principles of Choose
Your WoW (Way of
Working).
incorporates Lean,
Agile, and other
principles to support
various lifecycles.
includes lifecycles that
focus on delivering
value to customers.
emphasizes self-
organizing, cross-
functional teams that
collaborate to deliver
value.
introduces roles like
Scrum Master and
Product Owner to
facilitate leadership
support.
operates with multiple
Scrum Teams, each
using Scrum's iterative
approach.
fosters a culture of
collaboration among
Scrum Teams and
stakeholders.
incorporates Lean
principles into its
framework.
focuses on delivering
potentially shippable
increments that align
with customer-centric
design.
PATTERNS ACROSS THE LEADING AGILE SCALING FRAMEWORKS
8. LEADERSHIP BEHAVIOURS CRITICAL FOR GOOD DESIGN
Resource Allocation, Continuous Learning,
Long-Term Perspective
Visionary Leadership, Empowerment, Active Listening,
Collaboration, Support for Innovation, Clear
Communication, Respect for Diverse Perspectives,
Adaptability, Problem-Solving, Feedback and
Recognition, Ethical Leadership, Conflict Resolution
People-Centric Behaviors Strategic Management Behaviors
9. UNCLEAR ORG OBJECTIVES
Designing systems without a clear strategic
direction can result in inefficiencies and missed
opportunities.
COMPLEXITY IN
ORGANIZATIONAL STRUCTURE
Overly complex structures can slow down
decision-making and impede adaptability.
ACCUMULATION OF PROCESS
INEFFICIENCIES
Inefficient processes can stifle innovation and
slow down organizational agility.
LACK OF CROSS-DEPARTMENT
COLLABORATION
Lack of collaboration can lead to disjointed
system designs that do not align with overall
organizational goals
INADEQUATE FEEDBACK LOOPS
Designing without regular feedback can lead to
systems that are disconnected from actual
organizational requirements.
INCONSISTENT AGILE
ADOPTION
Inconsistency can lead to confusion, duplication
of effort, and a lack of alignment in organizational
systems.
COMMON CHALLENGES AND PITFALLS
10. Tailor Agile adoption and system design to the
organization's specific needs and context rather than
adopting a one-size-fits-all approach.
CONCLUSION
Organizational system design is not just what you see, but what people perceive
internally and externally. Effective system design, aligned with Agile principles, can
shape a positive brand image and enhance organizational success.
Customization is Key
Leadership Transformation
Leadership should undergo transformation to embrace
Agile principles, provide support, and facilitate a culture
of agility and collaboration.
Decentralized Decision-
Making
Empower teams and promote decentralized decision-
making to foster innovation and agility within the
organization.
End-To-End Agility
Extend Agile practices beyond IT to encompass the
entire organization, ensuring alignment with customer
needs and responsiveness to market changes.
Your brand is what other people say about you when you're not in the room
~ Jeff Bezos