Agile Network India - Chennai Title: Technical Agility by Arunmozhi Varman Date: 18th May 2024 Hosted by: Truckrr Information Services Pvt Ltd

1. Technical Agility

2. Agenda
What is Technical Agility
Technical Agility Roadmap
Q&A
Technical Agility - Benefits
Challenges while implementing

3. What is Technical Agility?
Technical agility refers to an organization's ability to rapidly respond to changing technological trends, market
demands, and customer needs. It encompasses the capacity to innovate, experiment, and adapt quickly while
maintaining high levels of efficiency and quality.
Key Elements / Attributes
Agile Methodology
DevOps Practices
Cloud Computing
Microservice Architecture
Cross Functional Collab
Innovation & Experimentation

4. Technical Agility - Benefits
Faster time to Market
Drive Innovation
Improved Customer
Experience
Increased
Adaptability
Better Risk Management
Empowered teams
Optimized Resource
Utilization

5. Increased Adoptability
Technical agility equips organizations with the flexibility and resilience needed to navigate disruptions, seize
opportunities, and overcome challenges effectively. By embracing change as a constant and continuously
refining their processes and practices, organizations can pivot quickly and stay ahead of the curve.
Example:
During the demonetization period in India, Paytm, a leading digital payments platform,
demonstrated remarkable technical agility in responding to the sudden surge in demand for digital
payment solutions.

6. Drive Innovation
Technical agility fosters a culture of experimentation and innovation within organizations. By
encouraging teams to iterate quickly, fail fast, and learn from their experiences, organizations can
uncover novel solutions, explore new business models, and drive meaningful change. The
ability to innovate rapidly enables organizations to stay ahead of the curve and differentiate
themselves in the market.
Example:
Netflix's ascent to becoming a market leader in the streaming industry is deeply rooted in its
commitment to technical agility and innovation. Netflix utilized these principles to transform the way
people consume entertainment and solidify its position as a dominant force in the market through
Innovation.

7. Improved Customer Experience
By delivering value to customers incrementally and incorporating their feedback iteratively,
organizations can ensure that their products and services meet evolving customer needs and
expectations. Technical agility allows organizations to adapt quickly to changing requirements,
address issues promptly, and deliver high-quality solutions that delight customers.
Example:
Uber has introduced several in-app features to enhance the customer experience in India. For
example, UberPOOL allows users to share rides with others traveling along similar routes, reducing
costs and environmental impact. Additionally, features such as "Share Trip" and "Emergency
Button" provide users with added security and peace of mind during their rides, particularly
important in countries like India where safety concerns may arise

8. Better Risk Management
Technical agility enables better risk management by promoting rapid prototyping and iterative
development, automating processes through CI/CD practices, leveraging microservices
architecture for resilience, implementing real-time monitoring and alerting systems, adapting
security measures to evolving threats, and fostering cross-functional collaboration and knowledge
sharing. By embracing technical agility, organizations can proactively identify and mitigate risks,
enhance resilience, and maintain a competitive advantage in an ever-changing business
environment.
Example:
Amazon big billion day sale – Auto scaling using cloudwatch in AWS

9. Faster Time to Market
Technical agility enables faster time-to-market through its emphasis on iterative development, rapid
feedback loops, and streamlined processes.
Example:
Airbnb initially launched as a platform for renting air mattresses in a spare room but quickly pivoted
based on user feedback to focus on short-term vacation rentals. This nimble approach enabled
Airbnb to grow rapidly and disrupt the hospitality industry.

10. Empowered Team
Technical agility empowers cross-functional teams to take ownership of their work, make
autonomous decisions, and drive outcomes. By fostering a culture of collaboration, trust, and
accountability, organizations can unleash the full potential of their teams and harness their
collective creativity and expertise. Empowered teams are more motivated, engaged, and
productive, leading to better outcomes for the organization as a whole.
Example:
Acko harnesses the power of data analytics and machine learning to make informed decisions and
drive business growth. For instance, Acko analyzes vast amounts of data from various sources,
including customer interactions, claims history, and market trends, to identify patterns, insights, and
opportunities. By leveraging its technical agility, Acko empowers its teams with real-time access to
actionable data and insights, enabling them to make data-driven decisions that drive innovation and
improve business outcomes.

11. Optimized Resource Utilization
Technical agility enables organizations to optimize their use of resources, both human and
technological. By automating repetitive tasks, streamlining processes, and leveraging cloud
computing and microservices architecture, organizations can maximize efficiency, reduce waste,
and allocate resources more effectively. This optimization allows organizations to achieve more with
less and focus their efforts on value-adding activities.
Example:

12. Technical Agility – Roadmap
Start
Continue
Unit level stories Static code analyser
Appropriate Design &
Dev
Github copilot
Test Autonomous
automation Build Automation (CI)
Build validation
pipeline
Microservice
architecture
User Journey analysis User Feedbacks
UI Design analysis Data driven decisions
Data Isolation &
Decoupling
Continuous
Deployment

13. Challenges in Implementing Technical Agility
05 – COMPLIANCE RISK
04 – RESOURCE
CONSTRAINTS
03 – COMPETENCY GAP
02 – TECH DEBT
01 – CULTURAL RESISTANCE
Rapidly adopting new technologies can introduce security
vulnerabilities and compliance challenges if not managed
properly.
Achieving technical agility often requires significant
investments in training, infrastructure, and talent acquisition,
which can strain limited resources.
Addressing competency or knowledge gap is a critical
challenge to be addressed while adopting Technical Agility
Adopting new technologies without properly addressing
technical debt can lead to complexity, compatibility issues,
and increased maintenance costs.
Overcoming resistance to change and fostering a culture that
embraces agility can be a significant hurdle, requiring strong
leadership and effective change management..

14. “
”
Q & A

15. Thank you
ARUNMOZHI VARMAN
https://www.linkedin.com/in/arunmozhi-varman-p-g-36b14b2a/