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ANDREW O LINTON
2713 NW 200 Terrace, Miami Gardens Miami Gardens, FL 33056
Mobile: (305) 310-3680
lintonandrew22@gmail.com
———————————————— CARRER FOCUS —————————————————
OBJECTIVE: To achieve a position in Hospitality Management that maximizes my skills and abilities in
leadership, motivation, and a passion for growth and success for the overall prosperity of the company both
profit and customer service rating. Open to skill development and training in the hospitality management filed.
ABILITIES: Tech-savvy individual highly accurate and efficient in data entry and general operations.
Possesses in-depth knowledge of Opera, Fidelio, Room Master and other Property Management
Systems. .Experienced in Revenue Management, Reservations, Customer Services and Accounting.
——————————————— SUMMARY OF SKILLS ————————————————
• Exceptional customer service • Cash handling expertise
• Exceptional communicator • Conflict resolution
• Fluent in English and Spanish • Upscale resort and spa background
• Inventory management systems • Management and training
————————————————— EXPERIENCE ——————————————————
FIRST HOME COUNCELING
Miami FL, 33056
Executive Administrative Assistant 06/2014 to Present
• Performing administrative duties for executive management
• Responsibilities included screening calls; managing calendars; making travel, meeting and event
arrangements; preparing reports and financial data
• Training and supervising other support staff; and customer relations.
THE PALMS HOTEL & SPA
CIRCA 39 HOTEL
Miami Beach FL, 33140
Reservations Specialist 05/2013 to 06/2014
•Train new employees Standard Operating Procedures and service level standards.
• Manually inputting reservations from international tour operators, barter and trade accounts, group
reservations via email correspondence
• Building Group blocks and rooming lists for SMERF and Corporate clients
• Exercising sound judgment in issuing credits and making exceptions to customer policies to maintain high
levels of customer satisfaction.
SURFCOMBER KIMPTON HOTEL
Miami Beach FL 33139
Night Audit Manager/Kimpton Intouch Champion 08/2011 to 04/2013
• Organizing creative amenities, according to each guest and loyalty club member’s individual preference.
• Providing the proper training for new hires, on Standard Operating Procedures,
• Generating monthly reports while keeping track of scores and guest surveys
• Reconciliation of daily transactions for the hotel and restaurant, processing cash, credit and checks daily
SOFITEL MIAMI
Miami FL 33126
Night Audit Manager 02/2009 to 07/2011
• Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting
software.
• Settling multiple accounts, and preparing reports for different departments and upper management
• Attending weekly Managers Meeting providing updates and future plans to improve operations and resolving
timing and software issues.
—————————————————— EDUCATION ——————————————————
GRADUATE: BUSINESS MANAGEMENT & 07/2007
NFORMATION TECHNOLOGY
Medowbrook High School, Kingston Jamaica High School Diploma 07/2007

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AndrewResume2015

  • 1. ANDREW O LINTON 2713 NW 200 Terrace, Miami Gardens Miami Gardens, FL 33056 Mobile: (305) 310-3680 lintonandrew22@gmail.com ———————————————— CARRER FOCUS ————————————————— OBJECTIVE: To achieve a position in Hospitality Management that maximizes my skills and abilities in leadership, motivation, and a passion for growth and success for the overall prosperity of the company both profit and customer service rating. Open to skill development and training in the hospitality management filed. ABILITIES: Tech-savvy individual highly accurate and efficient in data entry and general operations. Possesses in-depth knowledge of Opera, Fidelio, Room Master and other Property Management Systems. .Experienced in Revenue Management, Reservations, Customer Services and Accounting. ——————————————— SUMMARY OF SKILLS ———————————————— • Exceptional customer service • Cash handling expertise • Exceptional communicator • Conflict resolution • Fluent in English and Spanish • Upscale resort and spa background • Inventory management systems • Management and training ————————————————— EXPERIENCE —————————————————— FIRST HOME COUNCELING Miami FL, 33056 Executive Administrative Assistant 06/2014 to Present • Performing administrative duties for executive management • Responsibilities included screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data • Training and supervising other support staff; and customer relations. THE PALMS HOTEL & SPA CIRCA 39 HOTEL Miami Beach FL, 33140 Reservations Specialist 05/2013 to 06/2014 •Train new employees Standard Operating Procedures and service level standards. • Manually inputting reservations from international tour operators, barter and trade accounts, group reservations via email correspondence • Building Group blocks and rooming lists for SMERF and Corporate clients • Exercising sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. SURFCOMBER KIMPTON HOTEL Miami Beach FL 33139 Night Audit Manager/Kimpton Intouch Champion 08/2011 to 04/2013 • Organizing creative amenities, according to each guest and loyalty club member’s individual preference. • Providing the proper training for new hires, on Standard Operating Procedures, • Generating monthly reports while keeping track of scores and guest surveys • Reconciliation of daily transactions for the hotel and restaurant, processing cash, credit and checks daily
  • 2. SOFITEL MIAMI Miami FL 33126 Night Audit Manager 02/2009 to 07/2011 • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. • Settling multiple accounts, and preparing reports for different departments and upper management • Attending weekly Managers Meeting providing updates and future plans to improve operations and resolving timing and software issues. —————————————————— EDUCATION —————————————————— GRADUATE: BUSINESS MANAGEMENT & 07/2007 NFORMATION TECHNOLOGY Medowbrook High School, Kingston Jamaica High School Diploma 07/2007