i had exericne in hotel line so like to give some information but in this presentation i dont have time to cover all dep

1. HOTEL DEPARTMENT

2. Organization Chart

3. Classification of Hotel Department
Revenue centre
Cost centre department
Front of the House and Back of the House

4. Hotel Departments

5. Revenue Centre Dept
• SalesandMarketing
• FrontOffice
• Food&Beverage
• Business
Centre

6. Support Centres
• HRD
• Purchasing
• Accounting
• Engineering

7. FRONT OF THE HOUSE
• FrontDesk
• Restaurant
• Concierge
• Bellservices

8. BackoftheHouse
• Kitchen
• Housekeeping
• HumanResource

9. Activity

10. Department Heads
1. Rooms Division – Resident Manager
2. Food & Bev – F & B Manager
3. Engineering – Chief Engineer
4. Accounting – Chief Accountant & Controller
5. Sale – Sales Director
6. HRD – Personnel Director

11. FRONT Division
Front Office
Housekeeping
Reservations
Telephone
Uniformed services/concierge

12. ROOM TYPE AND SIZE