The annual report summarizes Hera Group's strong financial results for 2011, its 10th year in operation. Revenues grew 11.3% to €4.3 billion due to growth across all business lines. EBITDA increased 6.2% to €644.8 million and net profit rose 5.3% to €97.1 million. The results were in line with business plans and maintained the company's track record of resilient performance through the economic crisis.

1. Hera Group 2011 annual results
10th financial report since establishment
Analyst presentation, 22nd March 2012

2. 2011 results at a Glance
2011 annual growth rates Strong set of achievements in 2011
(%)
Growth underpinned by all businesses, and
+11.3%
particularly by Energy activities with commercial
development and procurement position posting
+6.2% +6.1% net growth.
+5.3%
M&A included Sadori Gas and 50% JV
Enomondo (+9m€).
Revenues Ebitda Ebit Net Profit*
Positive free cash flows* accounting 317m€
* Adjusted for extraordinary benefits related to advanced payments of deferred tax
capex. Debt at 1.987m€ enhanced in Q4 (by
~68m€).
Growing Ebitda and Ebit throughout
the crisis Positive results in all businesses driving Ebitda
(m€) up by +37.5m€ in line with business plan target.
607 645
567 Limited impact of additional Robin tax and
528
453
IRAP.
315
334 Proposed dividend per share at 9c€.
281 291
221
Confirming resilience in each year
of crisis period.
2007 2008 2009 2010 2011
Ebitda Ebit
*Before M&A and Dividends
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3. 2011 Financial report: 10th since establishment
Ever growing operating results Maintaining sustainable Debt/Ebitda
(m€)
645
4
700.0
607
3.3x
567 3.2x 3.0x 3.1x 3.1x
600.0 2.8x
528
3 2.5x
500.0 427 454
386
400.0 1.8x 1.9x
293 281 291
315 334
2
300.0 243 231 221
1.3x
192 216
177
200.0
113 1
78 Ebitda
100.0
Ebit
0.0 0
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Overcoming peak in capex* Progressing dividend per share
(m€) (€c)
505 10 9.0 9.0
500 472 9
442 427 429 8.0 8.0 8.0 8.0
8
400 7.0
354 7
321 325 6.0
291 6
300 5.3
5
200 177 4 3.5
3
100 2
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*Gross capex
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4. 2011 results in line with planning and track records
Enhancement of tariffs,
2010% 2011 Ch.% energy prices and
Contribution from all volumes sold/traded.
businesses and drivers. Revenues 3,877.3 4,315.9 +11.3%
Ebitda 607.3 644.8 +6.2%
Depreciation (223.2) (233.8) +4.7%
Conservative accruals to
Provisions (68.7) (76.6) +11.4% bad debts (49.7 m€) in
Ebit 315.4 334.5 +6.1% difficult scenario and
Net financial Interests (102.0) (106.4) +4.3% includes 7.3m€ for
Financial inc./exp. IAS figurative interest* (13.6) (13.1) (3.1%) “salvaguardia service”.
slightly increased in ‘11.
Results from associates 5.8 6.3 +8.9%
Pre tax Profit 205.6 221.2 +7.6%
Tax adjusted (88.6) (102.0) +15.1%
‘10 taxes affected by Net Profit adj. 117.0 119.2 +1.9% 2011 taxes include
extraord. benefits from increased Robin tax and
Minorities (24.8) (22.2) (10.8%)
advanced payments of IRAP (by 4.9m€) and
Hera Net Profit adj. 92.2 97.1 +5.3% extraord. benefits from
deferred taxes (~25m€).
advanced payments of
Net profit reported 117.2 104.6 (10.8%) deferred taxes (by
* IAS figurative interests ("non cash out") related to provisions 7.6m€).
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5. All value drivers contributed to growth
Ebitda growth drivers
(m€) +6.2%
700
+9.0 644.8 Organic Growth fuelled by Energy
+22.5 +6.0
607.3 activities (Ebitda from 107m€ to 138m€).
600
Increase in tariffs, customers, cross selling
and synergies.
500
New plants: WTE Rimini reached full
400
capacity with power gen. turbine.
2010 Syn & New M&A 2011
Org.G. Plants
M&A relates to JV Enomondo (50% pro
quota consolidation) and Sadori Gas merger
(accounted for from 1 July ‘11).
Ebitda by strategic areas
(m€)
Portfolio activities show increasing Ebitda
during last 4 years (+9.2% cagr).
Both regulated and liberalised activities
confirmed positive growth.
Energy activities outperformed in last 4
years (+33.8% cagr).
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6. Positive cash flows before M&A and dividends
2011 cash flows
(m€) 2011 free cash generation fully funded net
+401 capex by 317 m€. Working Capital in line
with 2010 despite significant turnover
(317) increase.
+2
(50)
+35
0
(117) Financial debt reduced in Q4 from 2.055 b€
(45) (127) to 1.987 b€ thanks to better working capital
management and cash flow generation.
Op.CF* Net NWC Prov. CF pre Div. & M&A Debt
Capex extraord. Min. Other Ch.
No refinancing issues (available committed
* Operating cash flows=Nnet profit + D&A+IAS interests credit lines reached ~400m€ as at today).
Net debt change by quarters
(m€)
+14 Financial soundness confirmed:
Q1 Q2 Q3 Q4 Y2011 D/Ebitda: Stable at 3.1x
-50
(125) D/Equity: 1.06x
-150 (84)
(127) Duration: over 9 years on avg.
+68
-250
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7. Capital expenditure commitments confirmed
Capital exp. & investments
(m€)
Capex further decreased in 2011 mainly
due to the completion of WTE plants.
2010 2011
Waste 98.7 70.1
Water 94.2 100.6
Gas 48.8 52.2 56% capex on regulated asset base.
Electricity 39.0 33.8
Other 13.3 14.0
Holding 51.8 54.2
Capex 345.8 324.9 Electricity “smart meters” roll out program
Investments 8.1 0.0
(Dismissions) (12.0) (7.5)
completed.
Net Capex & Inv. 341.9 317.4
District Heating network expanded also in
2011 to optimize stream from generation
assets.
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8. WASTE: Tackling with a tough scenario
Financial highlights (m€)
2010% 2011 Ch. %
Revenues up +5.3% driven by electricity
production revenues (+18%) and regulated
Revenues 703.1 740.1 +5.3%
activities (+4%). Urban waste tariffs up by +3.3%.
Ebitda 195.1 194.2 (0.5%)
Economic slow down impact on Ebitda almost
Volumes fully compensated by Rimini WTE results (at full
regime with electric turbine) and by Enomondo
2010 2011 Ch.%
consolidation (pro-quota by 50%;+7.5m€ effect).
Urban W. Volumes 1,864.1 1,808.7 (3.0%)
Special W. Volumes 1,608.5 1,573.3 (2.2%)
Total from 3rd parties 3,472.6 3,382.0 (2.6%) Treatment mix managed to exploit green power
Of which: generation capacity (0.7 TWh generated up by
Landfill disposals 1,429.7 1,268.3 (11.3%)
WTE treatment 800.6 923.0 +15.3%
+31%), of WTE and biomass plants. Enhancement
Composting treatment 463.8 574.7 +23.9% to 50.5% of sorted urban w. collection.
The tender for industrial partner, aimed at construct
Ebitda track record since 2002 and manage a new WTE in Florence province,
(m€)
was assigned to Hera in November 2011.
186 187 195 194
200
156
131
151 Tackling with tough economic scenario
(since 2008), focusing on high value
100 86
58 62 added activities (’11 Ebitda margin 26.2% ).
0
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9. WATER: Committed to reach proper returns
Financial highlights (m€)
2010% 2011 Ch. % Tariffs increase of +3.4% slightly offset by
160.1 158.3 -1.1% persistent slow down in works for third parties.
Revenues 579.2 596.7 +3.0%
Ebitda 142.0 150.2 +5.8%
Ebitda reflects also efficiency improvements
partially compensating higher electricity costs
(pumping plants of soil water).
Volumes
Real estate industry still affecting new
Data 2010 2011 Ch.%
connection activity.
Aqueduct (mm3) 250.8 253.7 +1.2%
Sewerage (mm3) 220.0 222.6 +1.2% Confirmed original concession length (up to
Purification (mm3) 220.0 221.4 +0.6% 2022 on avg).
2012 tariff increases safeguarded by Ato
agreements (still in force) to progress toward
Ebitda track record since 2002 proper returns (agreements in Bologna and
(m€)
Modena expire in 2015 and 2014 respectively).
200
142 150
119
130 131 Uninterrupted resilient track record in
108
100 77
94 10 financial reports in a row.
66
54
0
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10. Gas: still benefitting from commercial activities
Financial highlights (m€)
2010% 2011 Ch. % Revenues growth mainly driven by
higher commodity prices, larger trading
Revenues 1,237.1 1,490.2 +20.5% volumes (+73.5%) offsetting mild winter
Ebitda 193.9 208.7 +7.6% season.
Ebitda increase mainly driven by supply
Volumes and customers and trading activities. Slow down in
Data 2010 2011 Ch.% District Heating activities due to mild
Volumes sold (mm 3 ) 2,914.0 3,321.0 +14.0%
winter (-5m€).
of which trading (mm 3 ) 721.8 1,252.6 +73.5%
District Heating (GWht) 534.5 499.3 (6.6%)
Net growth in customer base through
Customers ('000) 1072.5 1114.5 +3.9%
commercial expansion and M&A (Sadori
Gas).
Ebitda track record since 2002
(m€) Purchase portfolio for 2012/2013
ongoing.
194 209
200 174
144 Sharp Ebitda increase record year
119 116
100 106 105 by year during crisis thanks to
100 70
flexible procurement policies.
0
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11. Electricity: fast market expansion still progressing
Financial highlights (m€)
Revenues growth mainly driven by higher
2010% 2011 Ch. % volumes (+29.1%) related to “salvaguardia”
Revenues 1,468.3 1,585.2 +8.0% services and market expansion (+25k and
Ebitda 59.8 73.2 +22.5% +75k customers respectively).
Commercial margins and power purchases
Volumes and customers offset negative performance of power
Data 2010 2011 Ch.%
generation assets.
Volumes sold (GWh) 7,744.0 9,996.1 +29.1%
Volumes distrib. (GWh) 2,237.8 2,303.9 +3.0% Performance of distribution activities
Customers ('000) 382.5 482.1 +26.0% confirmed stable (+1m€).
Ebitda margin up by 50 bp.
Ebitda track record since 2002
100 (m€)
73
54 53
60 Ebitda positive trend reflects short
43 position in power generation.
23 25
9 8 7
0
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12. Closing remarks
‘11 results in line with plan target Strong competitiveness on energy market
Business plan 2011 and positive developments on related
activities underpinned positive
Ebitda avg. growth (%) +5.7% +6.2% ✔ performance.
Capex reduction (m€/Y) 345 317 ✔
Cash flows increase +35 ✔
Dividend policy no decrease Stable ✔
Business portfolio resilience shown also
Financial structure soundness enhance Stable ✔ during long crisis period.
Market development :
Electricity +60k +100k ✔ All business plan targets achieved.
Gas +20k +42k ✔
M&A strengthened Waste asset base with a
new biomass plant. Sadori Gas (accounted
for from 1 July) merged.
Market multiples*
2010 2011 Solid financial structure (3.1x D/Ebitda
confirmed), no refinancing issues and D/E at
MKT Cap/Book value 1.0x 0.69x 1.1x
EV/Ebitda 5.9x 4.9x
P/E 14.8x 11.4x
Dividend Yield 5.8% 8.4% DPS of 9 €c confirmed.
*Calculated on 31/12/2010 and 21/03/2012 market prices respectively.
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13. 10Y Hera market multiples

14. 10Y market valuation Multiples*
EV/Ebitda P/E
12 10,6x -16%
11 10,0x -21%
10 45
44
8,5x
43
42
9 8,0x 41
40 37,2x
39
38
8 37
36
35 32,3x
7 6,4x 5,9x 6,1x 6,3x 34 29,7x 31,4x
5,9x 33
32
6 5,0x 31
30 28,6x
29
28
5 27
26
25 23,4x
4 24
23
22
21 19,9x
3 20
19
18
17,7x
2 17
16 14,8x
15
14 11,7x
1 13
12
11
0 10
9
8
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Mkt cap/Book value Dividend yield +42%
-30% 10,00%
2,4 2,3x 8,2%
2,1x
5,8%
1,7x 5,4%
1,6x 4,9%
4,3%
1,4 1,2x 2,8% 2,8%
3,1%
1,1x 1,1x
1,0x 1,0x 2,4% 2,6%
0,7x
0,00%
0,4
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*multiples calculated on year end market prices of each year (in 2002 IPO price is the reference).
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