Like marketers, eGovernment agencies seek to
connect with their audiences online to serve
them better and build strong relationships.
From blogs to social networks to Twitter,
governments are testing social media channels to encourage participation. But will tactics that work for consumers succeed with citizens?
e-Democracy Conference 2011 presentation titled 'Open Government is here' by Jeff
Kaplan, Managing Director, Open ePolicy Solutions | Twitter: @jeffkaplan88
Semantic Technology Solutions For Recovery Gov And Data Gov With Transparenc...Mills Davis
The Obama administration has set the goal of achieving and unprecedented level of openness, participation, transparency, and collaboration in government. This applies especially to the accessibility of government information and the tracking of stimulus expenditures. This presentation discusses ways that cloud computing, web 2.0, and web 3.0 semantic technologies can be used to deliver citizen-friendly solutions for recovery.gov and data.gov that fulfill the goals of the new administration.
Like marketers, eGovernment agencies seek to
connect with their audiences online to serve
them better and build strong relationships.
From blogs to social networks to Twitter,
governments are testing social media channels to encourage participation. But will tactics that work for consumers succeed with citizens?
e-Democracy Conference 2011 presentation titled 'Open Government is here' by Jeff
Kaplan, Managing Director, Open ePolicy Solutions | Twitter: @jeffkaplan88
Semantic Technology Solutions For Recovery Gov And Data Gov With Transparenc...Mills Davis
The Obama administration has set the goal of achieving and unprecedented level of openness, participation, transparency, and collaboration in government. This applies especially to the accessibility of government information and the tracking of stimulus expenditures. This presentation discusses ways that cloud computing, web 2.0, and web 3.0 semantic technologies can be used to deliver citizen-friendly solutions for recovery.gov and data.gov that fulfill the goals of the new administration.
Municipal Open Gov Framework - Work in ProgressJury Konga
Introduces concept of OpenData.CA in the cloud and emphasized the need to Collaborate Now!. Presentation provides a current state of Gov 2.0 and describes considerations related to the components of a framework: Collaboration, Open Data, Organizational culture, policies and standards and technology.
This is a response to the Norwegian Research Council Verdict call - "The future Internet" of 2009. The response is an open science project to investigate "Which mechanisms provide society with Intellectual Wealth of the greatest value", and will provide the theoretical background for the Genero project.
This document is CC-BY-SA licensed.
Trends in e-government reflect trends in society but also help shape public services and governance. What really is happening now and how will this continue up to 2020? Why we should be both excited yet cautious.
2. What are the “hidden/invisible” variables (with regard to leadership, processes, IT tools etc.) enabling them to resolve resulting dilemmas? What are relevant conditions, and efficient means for creating promises, and shaping the not‐yet visible or the emergent?
e-Government: Thoughts on Leveraging Technology for Organisational Excellence...Chinenye Mba-Uzoukwu
Given the size and import of the public sector across Africa's economies, it is clear that market-driven transformation however desirable, will be constrained by public sector alienated from and distrustful of technology. As a consequence, our countries fail to leverage the exponential value of a wholesale embrace of technology as an enabler, multiplier and accelerator of national development.
Canada’s Information Commissioners have adopted a resolution toward Open Government and part of the open government process is open access to public administrative, census, map and research data. A number of Canadian Cities, innovative government programs such as GeoConnections, forward thinking research funding such as International Polar Year have become OpenData cities, implemented data sharing infrastructures and fund data sharing science. Access to data are one part of the open government conversation, and it is argued that opendata bring us closer to more informed democratic deliberations on public policy.
Digital transformation in the Spanish Government Miguel A. Amutio
Digital transformation in the Spanish Government. Understanding:
• Environment
• Digital Transformation
• Legal framework
• Cooperation and Governance
• Services
• Funding
• And Challenges Ahead
Norfolk County Council is putting smart technology at the heart of its data and collaboration strategy as it seeks to place the citizen at the centre of decision-making.
Partnering with HP Enterprise Services to build a cloud-based information hub, NCC is proving that the smart use of big data can transform delivery of public services.
Government 2.0 / Open Government Introductory Keynote at Pan European ePartic...Anke Domscheit-Berg
This is a presentation I held as keynote on Open Government / Government 2.0 at the Pan European eParticipation Summit (PepNet) at 23. Sept 2010 in Hamburg, Germany. The presentation is in English. The event hashtag was #pepsum.
Government 2.0: architecting for collaborationTara Hunt
Unfortunately, the video won't embed this way. :( And it makes it soooo awesome. So, here is where to find them:
1. The Day of the Longtail By Michael Markman, Peter Hirshberg, Bob Kalsey; Produced for The Computer History Museum
http://www.youtube.com/watch?v=7xAA71Ssids
2. What the Heck is BarCamp? by Ryanne Hodson & Jay Dedman
http://ryanedit.blogspot.com/2006/06/barcampsf.html
3. Transit Camp on CityTV
http://www.youtube.com/watch?v=PDkEPvIwarI
Municipal Open Gov Framework - Work in ProgressJury Konga
Introduces concept of OpenData.CA in the cloud and emphasized the need to Collaborate Now!. Presentation provides a current state of Gov 2.0 and describes considerations related to the components of a framework: Collaboration, Open Data, Organizational culture, policies and standards and technology.
This is a response to the Norwegian Research Council Verdict call - "The future Internet" of 2009. The response is an open science project to investigate "Which mechanisms provide society with Intellectual Wealth of the greatest value", and will provide the theoretical background for the Genero project.
This document is CC-BY-SA licensed.
Trends in e-government reflect trends in society but also help shape public services and governance. What really is happening now and how will this continue up to 2020? Why we should be both excited yet cautious.
2. What are the “hidden/invisible” variables (with regard to leadership, processes, IT tools etc.) enabling them to resolve resulting dilemmas? What are relevant conditions, and efficient means for creating promises, and shaping the not‐yet visible or the emergent?
e-Government: Thoughts on Leveraging Technology for Organisational Excellence...Chinenye Mba-Uzoukwu
Given the size and import of the public sector across Africa's economies, it is clear that market-driven transformation however desirable, will be constrained by public sector alienated from and distrustful of technology. As a consequence, our countries fail to leverage the exponential value of a wholesale embrace of technology as an enabler, multiplier and accelerator of national development.
Canada’s Information Commissioners have adopted a resolution toward Open Government and part of the open government process is open access to public administrative, census, map and research data. A number of Canadian Cities, innovative government programs such as GeoConnections, forward thinking research funding such as International Polar Year have become OpenData cities, implemented data sharing infrastructures and fund data sharing science. Access to data are one part of the open government conversation, and it is argued that opendata bring us closer to more informed democratic deliberations on public policy.
Digital transformation in the Spanish Government Miguel A. Amutio
Digital transformation in the Spanish Government. Understanding:
• Environment
• Digital Transformation
• Legal framework
• Cooperation and Governance
• Services
• Funding
• And Challenges Ahead
Norfolk County Council is putting smart technology at the heart of its data and collaboration strategy as it seeks to place the citizen at the centre of decision-making.
Partnering with HP Enterprise Services to build a cloud-based information hub, NCC is proving that the smart use of big data can transform delivery of public services.
Government 2.0 / Open Government Introductory Keynote at Pan European ePartic...Anke Domscheit-Berg
This is a presentation I held as keynote on Open Government / Government 2.0 at the Pan European eParticipation Summit (PepNet) at 23. Sept 2010 in Hamburg, Germany. The presentation is in English. The event hashtag was #pepsum.
Government 2.0: architecting for collaborationTara Hunt
Unfortunately, the video won't embed this way. :( And it makes it soooo awesome. So, here is where to find them:
1. The Day of the Longtail By Michael Markman, Peter Hirshberg, Bob Kalsey; Produced for The Computer History Museum
http://www.youtube.com/watch?v=7xAA71Ssids
2. What the Heck is BarCamp? by Ryanne Hodson & Jay Dedman
http://ryanedit.blogspot.com/2006/06/barcampsf.html
3. Transit Camp on CityTV
http://www.youtube.com/watch?v=PDkEPvIwarI
Presentation given at OpenAthens workshops in Feburary/March 2009. It provides an introduction to the upcoming, second version of OpenAthens Local Authentication. OpenAthens LA provides an easy to manage multi-protocol identity provider for federated access to online services.
The attention of the consumer has changed, so why hasn't the attention of the marketers? Learn to communicate with your consumers like the year that it actually is...
National e-participation environment presentation by Niklas Wilhelmsson, Ministry of Justice, Finland - Unit for Democracy, Language Affairs and Fundamental Rights. Steven Clit's slides from the same event here: https://db.tt/BOhhQ0Ex
The presentation analyses the open data movement across the world and in India. The current experiments in benchmarking open data initiatives are also briefly mentioned.
Written by Digital Brand, this paper seeks to explain the genesis and evolution of the concept of “open” government within the context of changing forms of government within the web-driven world, a world where emerging web technologies are empowering the citizen as never before, providing access to vast quantities of information which, despite being presented out of context and often in a complex format, is nonetheless available and freely open to use and reuse.
Networks for Citizen Consultation and Citizen Sourcing of Expertise: Explor...@cristobalcobo
"New ICTs + New Media = New Democracy? Communications policy and public life in the age of broadband"
Experts’ workshop
New America Foundation, 1899 L St NW, Washington, DC
September 20-22, 2011
www.americanthinktank.net
Cristobal Cobo, Ph.D
Research Fellow
Oxford Internet Institute
University of Oxford
Open Government means many things to many people - this presentation provides a framework for local/municipal government to move into Open Gov. The primary focus is on the core elements of: Citizen Engagement, Open Data, Collaboration and Innovation. There is also the discussion of the supporting infrastructure required to support Open Gov.
This is a follow-up to a presentation from last year with complementary ppts that may be found at www.slideshare.net/jkonga
Gov 2.0 and Open Data are gaining momentum around the world and there's a need to plan for it coming to your organization. With many opportunities for efficiencies and client engagement comes a number of challenges - including the need to plan for sustainability. A review of current state with numerous examples is also provided.
Presentation on Open Government Data Tools and Infrastructure for Citizen Engagement at the WSIS Forum, May 2012 in Geneva Switzerland.
See: http://groups.itu.int/wsis-forum2012/Agenda/DraftAgenda.aspx?se=43276
20131002 athens e democracy m gonzalez-sanchogonzamg
digital democracy conference, Athens, 2 October 2013
Areas covered in the presentation:
1. overview of EC e-gov activities
2. e-participation and the policy cycle
3. lessons from the digital agenda
Open Government - Keynote at DrupalCon, Munich 22.August 2012Anke Domscheit-Berg
I held this presentation at the European DrupalCon in Munich, 22nd of August. It provides an introduction to Open Government Strategies and many examples for top down open government but also for bottom up initiatives when governments are not opening up by themselves.
This presentation was held in English.
License: CC BY-NC-SA
Transparency and Open Public Data on Greek Local Authorities. Why we are goin...FOTIOS ZYGOULIS
Transparency and Open Public Data on Greek Local Authorities. Why we are going to fail in the implementation of European Funds processes and reengineering.
Similar to An introduction to Government 2.0, Anke Domscheit-Berg (20)
Morten Meyerhoff Nielsen: Status and Requirements to Optimise Future Benefits
An introduction to Government 2.0, Anke Domscheit-Berg
1. Anke Domscheit-Berg
Innovative Government Programs Lead,
Microsoft Germany
Hamburg, 23.09.2010
Government 2.0 - Introduction
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
2. Agenda
How new rules of web 2.0 impact citizen
expectations
Gov 2.0 as open government strategy, powered by
internet technology
Gov 2.0 around the world
Benefits and Barriers
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
3. Agenda
How new rules of web 2.0 impact citizen
expectations
Gov 2.0 as open government strategy, powered by
internet technology
Gov 2.0 around the world
Benefits and Barriers
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
4. 2.0 changed many aspects of
every day life
• How we communicate – Chat, Twitter, MMS
• How we get Information – Blogs, eNews, Wiki, YouTube
• How we shop– eBay, Amazon, Dell
• How we plan trips – Tripadvisor, Flickr, Map24
• How we live relationships – LinkedIn, Myspace, Dating
• How we engage – campaigning, lobbying
• How we have fun – Online games, iTV, Facebook,
Every consumer is a citizen too. Citizens expectations for
their interaction with goverments change.
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
5. New survey: German citizens want
Public Sector Information to be Open
88% want Public Sector Information to be published
81% believe this increases citizen participation
76% believe that it would lead to higher efficiency
16% see data protection issues
Source: Forsa June 2010
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
6. Agenda
How new rules of web 2.0 impact citizen
expectations
Gov 2.0 as open government strategy, powered by
internet technology
One strategy – Three pillars
Open Government in EU and German policy making
Gov 2.0 around the world
Benefits and Barriers
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
7. Good Gov 2.0 is Open Government,
and Based on its Three Pillars
Availability of public data in raw format or as
rich media
Transparency Decision-making and impact of
politics/decisions are made transparent
„Crowdsourcing“ as method for
Collaboration procurement and effective innovation
Collaboration within and across
authorities
eParticipation (decisions and discussions)
Participation Civil engagement (mobilisation)
Joint service improvement
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
8. Malmö – EU Ministerial Declaration
(Nov.2009) Vision + Priorities for 2015
„European Governments will be recognised for being open,
flexible and collaborative in their interaction with citizens.“
Transparency: Increase Transparency:
availability of public Strengthen transparency
sector information for of administrative
reuse processes
Collaboration:
Participation: Involve Invite 3rd parties to
stakeholders in public collaborate on the
policy processes development of eGov
services
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
9. Germany: Enquête Commission on
Digitale Society– since April 2010
Program Focus:
1. Culture and the Media
2. Economy and Environement
3. Education and Science
4. Law and Interior Policy
5. Society and Democracy
Free Access to public sector information via Open Data
New ways of citizen participation
Improvement of public services
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
10. New Federal Gov. Program: „Transparent
and Networked Government“ – 08.2010
Joint Open Government
Strategie by 2013
realised
By end of 2010 conzept Public Administration needs
for Open Govt. in networking and transparency.
Federal Administration Transparency …delivers information
End of 2010 Pilot project for citizens…enables participation and
at Federal Level collaboration and makes use of the
wide spread knowledge of society for
decion making processes….
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
11. Coalition Contract Northrhine
Westphalia: Open Government Initiative
NRW Open Government Initiative:
• Guided by goals of transparency,
participation and collaboration
• Digital participation of citizens in decision
making processes
• Free and non discrimatory access to public
sector information
• Apps for Democracy competitions
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
12. Agenda
How new rules of web 2.0 impact citizen
expectations
Gov 2.0 as open government strategy, powered by
internet technology
Gov 2.0 around the world
Benefits and Barriers
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
13. Transparency and
Open Data
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
14. Good Practice for Open Data:
City of Vancouver
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
15. Vancouver Data Portal: machine
readable, multiple formats, clear design
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
16. Data becomes Information with
Value Add for Citizens (Expl. Australia)
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
17. USA: Stimulus Investments made
transparent
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
18. Apps for Democracy: citizen centric
apps developed outside government
How it works:
City/State/Country/
Authority provide
open data and set
up competition
Citizens develop
applications based
on these data
Citizens and a Jury
rate Applications
Best Apps get prizes
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
19. Worldwide, Citizens develop Apps,
based on Open Data, generating value
"Apps for Democracy produced more savings for the D.C.
government than any other initiative."
Vivek Kundra, former CTO , Washington DC (now working for Obama)
First year facts:
47 apps developed
2.3 m US$ estimated value
50, US$ total cost
ROI = 4000%
Apps 4 America, Danemark, Australia, Finnland, Belgium,
Apps 4 Africa..
Apps for San Francisco, New York, London…
Apps for the Army…
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
20. Apps 4 Berlin – 1st German (kind of)
Apps for Democracy competition
14.09.-30.11. 2010
Not directly connected to Open Data,
but Open Data Initiative planned
Driven by department responsible
for economic growth and innovation
„worldwide Apps market estimated to
reach 15bn € value by 2012“
Special prize for best eDemocracy
App
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
21. Collaboration and
Participation
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
22. Online Budgets in many German cities -
Hamburg, Cologne, Potsdam, Munich…
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
Quelle: www.buergerhaushalt-hamburg.de, abgerufen am 25.06.2009; www.stimulus.virginia.gov
23. Crowdsourcing Mass Tasks –Science
Progress and Citizens having Fun
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
24. Mapping Mars in a Web 2.0
Adventure – everybody a Scientist
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
26. City of Boston searching for stolen
bikes – at Facebook and Twitter
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
27. Crowdsourced…
Digital City Memory – City of Coburg
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
29. City of San Francisco 311 Service
approchable via Twitter @sf311
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
30. USA, Centre for Disease Control:
fighting swine flue with viral marketing
RSS, Widgets, ePostcards, Buttons,Twitter, Facebook, SMS news, Flickr, YouTube
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
32. Two active NGOs lead German Open
Government Community Efforts
www.gov20.de
Named best
gov20 source for
Germany by
National ICT
Association!
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
33. 2nd Government 2.0 Camp in Berlin
organised by Gov20 Network NGO
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
34. Hacks4Democracy – organised
by Open Data Network NGO
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
35. Agenda
How new rules of web 2.0 impact citizen
expectations
Gov 2.0 as open government strategy, powered by
internet technology
Gov 2.0 around the world
Benefits and Barriers
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
36. Gov 2.0 based on an Open Government
Strategy reveals many benefits
Builds trust and leads to higher acceptance,
Better legislation, better decisions, better services
Higher efficiency
Lower corruption
More citizen centric government
…last but not least – gives public administration a
human face
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
37. Implementation hindered by barriers
which are mainly cultural
Barriers How to address barriers:
Technology? – No Build competence
Citizen Interest? - No Lead from the top
Money? – Yes/No Re-Prioritize ressources
Competence? – Yes Nurture values of openness
Culture – Yes and a culture of error tolerance
Empower lower hierarchical
levels
Provide guidance with Social
Media Policies
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
38. Questions?
Contact
Anke Domscheit-Berg
Innovative Government Programs Lead,
Microsoft Germany
mailto: anke.domscheit@microsoft.com
anke.domscheit@gov20.de
Twitter: @anked, @gov20de, @gov20campB
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
39. Backup
1. Useful Links (of all mentioned
reference cases and some more)
2. Government 2.0 Tools „made by
Microsoft“
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
40. Good Practice Examples
www.gov20.de – Blog of Government 2.0 Netzwerk Dtl. Non Profit Association
www.gov20camp.de – gov20 Barcamp Germany 2010
www.innovative-verwaltung.de – German Federal Program „networked and transparent Admin“
www.essen-kriegt-die-kurve.de – City of Essen – Budget Reduction with eParticipation
www.essen-soll-leiser-werden.de – City of Essen – Noise Reduction Program with eParticipation
www.maerker.brandenburg.de – German „fixmystreet“ solution in State of Brandenburg
www.mitgestalten-u.de – Strategy development at Federal Ministry for Environment eParticipation
http://data.vancouver.ca – Open Data Portal City of Vancouver /Canada
www.recovery.gov – USA stimulus program transparency homepage
www.stadtgeschichte-coburg.de – digitale City Memory of City of Coburg / Germany
www.direktzurkanzlerin.de - Questions online – answered by German Chancellor Angela Merkel
www.stolenbikesboston.com - Stolen Bikes - Boston
http://www.peertopatent.org/ - Patent applications review crowdsourced online USA
http://www.peertopatent.org.au/ - Patent applications review crowdsourced online Australia
http://beamartian.jpl.nasa.gov/ - mapping plante Mars - crowdsourcing
http://www.berlin.de/projektzukunft/wettbewerbe/apps-contest/ - Apps 4 Berlin competition
http://www.berlin.de/sen/wtf/voting/opendata.php - city of Berlin Online Voting about which Data
citizens want most to be public
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
41. Open Data – fast and efficient with
Cloud Technology
1. Open Government Data
Initiative (OGDI) – Microsoft
Azure hosted open source
solution for simple and effective
publication of public sector data
• Used by: Vancouver, Edmonton
Transparency
• Link: http://data.vancouver.ca
• Free solution download:
http://ogdi.codeplex.com/
2. Sharepoint/Business
Intelligence
• Based on Sharepoint
• Reference Link:
www.recovery.gov
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
42. Questions Tool for citizens/employees–
open source solution / Cloud hosted
1. Microsoft Townhall Open Source Solution– hosted
at Microsoft Azure Cloud platform,
2. Easy to customize, suitable for ideageneration or
questions collection in communities
• Demo Link: http://www.microsofttownhall.com/
• Reference Link (NASA Mars-Mapping):
Collaboration
http://beamartian.jpl.nasa.gov/townhall
• Description:
http://whatis.techtarget.com/definition/microsoft-
townhall.html
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
43. Microsoft Gov 2.0 Links
• Entrypage: http://www.microsoft.com/govready
• Overview on material, guides, etc.:
• http://www.microsoft.com/industry/government/guides/gov20.aspx
• http://www.microsoft.com/industry/government/opengovdata/
Free Downloads (Englisch)
Gov 2.0 Planning-Checkliste
http://download.microsoft.com/download/7/3/6/73686719-527C-487E-8174-
6D5BCE6CE744/MSGov20PlanningChecklist.pdf
Gov 2.0 Governance Plan (Template)
http://download.microsoft.com/download/3/2/9/329F9AFF-FB06-4D25-812F-
7BBA7CB8E3F7/Microsoft_Gov20_Governance_Plan.docx
Free Gov 2.0 Add Ons for Microsoft Products
http://download.microsoft.com/download/1/5/C/15C33BAA-1CEE-431A-A8C0-
8D521BDA6B9A/MicrosoftGov20ValueAdd_2.pdf
Datasheet Gov 2.0 for State and Local Government
http://download.microsoft.com/download/1/E/1/1E131973-A8E9-4A38-8965-
2A9592E6A24D/2655_MS_GOV20_SLG_v4.pdf
Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit