A brief overview of the approach and services offered by BlackTree Healthcare Consulting, a premier firm serving home health, hopsice, and skilled nursing agencies nationwide.

1. Make your impact profound
Consulting Outsourcing Education

2. BlackTree brings the big picture into focus.
350+
clients in
all 50 states
150+ support staff
ranging from Analyst to Director
200+
active engagements
Regulatory change is impacting your operations, but not your vision.

3. What does your agency need to
thrive in today’s landscape?
AGILE REVENUE CYCLE &
CLINICAL PRACTICES

4. Consulting
EducationOutsourcing
3
Modes of
Support
THAT ENABLE YOUR AGENCY
TO ADAPT QUICKLY

5. Consulting

6. Strategic & Financial Planning Merger/Acquisition
• Operational Assessments
• Quick Insight Assessments
• Revenue Cycle Redesign
• People
• Processes
• Technology
Revenue Cycle Services
• Operations Integration
• Medicare Cash Reconciliation
• Operational Due Diligence
Consulting

7. Revenue Cycle Services
Consulting
Process Improvement Interim Management & Staffing
• Workflow Enhancement
• Staffing Restructure
• EMR Optimization
• Clearinghouse Implementation
• Dashboard Development and
Management
• Back Office Support
• Mid-level Management
• Management
• Executive

8. Consulting
Operational Assessment:
A Roadmap for Revenue Cycle Improvements
On-Site
Operations
Review
Interviews
and
Observations
Identify
Structural
Issues
Evaluate
Process
Efficiency
Assess
Technology
Utilization
Review Key
Performance
Indicators
Develop
Recommendations
and
Action Plan

9. Consulting
Revenue Cycle Redesign
“[BlackTree’s] staff are expertly skilled at finding the root cause of a
problem and creating a solution on how to permanently fix it.
They understand the full complexity of our business and make
practical suggestions on how to best handle each situation.”
-- CEO of an agency in Pennsylvania

10. Survey Prep & Remediation
Clinical & Compliance Services
• Assist in preparation for state or
accreditation surveys
• Identify risks and liabilities
• Remediation plans
• Mock surveys
Consulting
Interim Management
• Mid-level Management
• Management
• Executive

11. Value-Based Purchasing Episode Management
• Assess Agency Performance
• Organizational Assessment
• Outcome-Specific Analysis
• Workplan Development
• Ongoing Support
Clinical & Compliance Services
• Delivered Services Analysis
• Case Conferencing & Case
Management
• Technology usage
Consulting

12. Outsourcing

13. Total Revenue Cycle Billing & Collections
• Intake
• Insurance Verification
• Authorization
• Orders Tracking
• Pre-bill Audits
• Cash Posting
Revenue Cycle Services
• Complete Billing & Collections
• Payor-specific
• Accounts Receivable Safety Net
Outsourcing

14. Outsourcing

15. Billing & Collections
“BlackTree has gone above and beyond my expectations with their
relentless efforts in our A/R recovery project. With their high level of
attention to detail they have successfully recovered over a half a
million dollars for us. This revenue would have been lost if we would
not have partnered with them.“
-- COO of a hospice agency
Outsourcing

16. Coding & OASIS
• ICD-10 and OASIS certified reviewers complete quality documentation reviews
• Short-term & long-term services
• One-time review
• Full outsource
• Overflow assistance
• Comprehensive reporting
• Identify clinical trends & documentation concerns
• Customized approach and tiered structure
Clinical & Compliance Services
Outsourcing

17. Outsourcing
Revenue Impact Deliverable

18. Outsourcing
Clinician Charts Recommended Changes
Martin, Angela RN 112 106
Beasley, Pam RN 84 97
Flenderson, Toby RN 3 28
Malone, Kevin RN 91 102
Kapoor, Kelly RN 184 154
TOTAL 474 487
M Item Changes Percent Changed
M1030 Therapy at Home 88 3%
M2200 Therapy Needed 143 24%
M1630 Ostomy 850 39%
M1860 Ambulation 213 10%
M1400 Dyspnea 42 4%
M1830 Bathing 515 11%
Clinician Education Opportunities OASIS Education Opportunities
Education Opportunity Deliverables

19. • Complete outsourcing of ADR & Appeals process
• Chart Reviews
• Responses to CMS
• Overall Management of Process
• Documentation & Process Analysis
• Improvement Recommendations
Clinical & Compliance Services
Outsourcing
ADR, Denials & Appeals Management

20. Education

21. Billing Systems & Software
• Advanced utilization of 40+ platforms
• Recommendations for EMR use and set-up
• Implementation & support
• EMR training
Revenue Cycle Services
Education

22. National & State Conference Speaking
Industry Expertise
Education
Board Meeting Moderation Regulation Impact Analysis

23. Regulatory Compliance
Clinical & Compliance Services
Outcomes Improvement
Technology Utilization
Education
Coding & OASIS Training

24. Maintaining Compliance
“BlackTree… anticipate(s) what is needed and are dependable and
trustworthy. Executive management have complete trust that
projects will be done efficiently and comply with regulations. The
agency will not be penalized in any way for non-compliance and
untimely filing.”
-- CFO of an agency in Connecticut
Education

25. Final Thoughts

26. Consulting Outsourcing Education
If you are RESOLUTE in your mission,
your agency must be VERSATILE in its operation.

27. Make your impact profound

28. Thank You
Nick Seabrook
Managing Principal, Founder
(610) 536 – 6005 ext. 702
nickseabrook@blacktreehealthcare.com
Mike Freytag
Managing Principal, Founder
(610) 536 – 6005 ext. 704
mikefreytag@blacktreehealthcare.com
Todd Montigney
Managing Prinicipal, Founder
(610) 536 – 6005 ext. 703
toddmotigney@blacktreehealthcare.com
Alex Freeman
Director of Business Development
(610) 536 – 6005 ext. 8005
alexfreeman@blacktreehealthcare.com