This document discusses an empowerment approach to needs assessment in health visiting practice. It proposes that needs assessment should be a collaborative process that empowers clients rather than just revealing information to fulfill organizational requirements. The paper advocates for an approach where the client leads the interaction, the health visitor acts as a facilitator, and assessment is integrated into the overall helping relationship. Research supports methods that use open-ended dialogue, flexibility, and responsiveness to client cues rather than predetermined checklists. This empowers clients by promoting participation, control, and developing their competence to improve their own health.
Reply 1The health care system began from the local level and was.docxcarlt4
Reply 1
The health care system began from the local level and was provided to the general population. Understanding the health care system at the local level is very important while considering the implementation of evidence-based practice because it requires various resources like workforce, financial assistance, and collaboration with other stakeholders. When we implement EBP, it is crucial to have well-trained, skilled health care professionals such as doctors, nurses, and another multidisciplinary team to have an effective result. This is the long run, will assist in promoting the significance of using evidence-based practice. Another critical factor is understanding the culture of the healthcare system for planning and implementing EBP and understanding the leadership of the local health care system. In their study, Klein et al. (2017) discuss how important it was to understand their local healthcare system. The city council of Stockton attempted to combat childhood obesity by forcing restaurants serving children's meals to serve water or low-fat milk as the default beverage rather than soda or chocolate milk. The public health agency also provides financial incentives to neighborhood retailers to sell vegetables from the region's many farms.
For my change project on patient safety, since it involves the transition of care from inpatient to outpatient and partial hospitalization programs, I would consider involving families, local communities, and other healthcare agencies. Because nurses like to get knowledge from their peers and via social contacts, having a core group in conjunction with change champions can aid with practice change implementation. A core group is a small group of practitioners who share the purpose of distributing knowledge about a practice change and assisting other unit members in making the change. Another critical factor to consider is that individuals do not abuse their freedom and violate established boundaries, particularly those that control people's health, safety, and cultural beliefs.
Reference
Klein. S, Hosteller. M and McCarthy. D (2017),
All Health Care Is Local, Revisited: What Does It Take to Improve
.
https://www.commonwealthfund.org/publications/other-publication/2017/sep/all-health-care-local-revisited-what-does-it-take-
Reply 2
3 posts
Re: Topic 4 DQ 1
Before implementing any changes locally based on Evidence-Based Practice (EBP), it is essential to consider what resources are available locally. Effective understanding of healthcare system at the local level is essential in planning the implementation of Evidence-Based Practice (EBP) model for various reasons. Firstly, the implementation of EBP needs different resources at these levels. These include enough human capital and monetary funding. Skilled human capital is essential since it provides expertise and leadership necessary in implementing EBP (Warren et al., 2016). Implementing EBP requires skilled nurses, physicians, and other he.
Primary health care aims to address local health problems through community education and disease treatment and prevention, while promoting individual and public health participation. It involves services like nutrition promotion, sanitation, family planning, immunization, and disease control. Nurses play an important role in primary health care through community education, surveillance, screening, and notification of health issues.
THIS IS THE FEEDBACK I RECEEIVED. Only one patient responded to my.docxjuliennehar
THIS IS THE FEEDBACK I RECEEIVED. Only one patient responded to my post. Hope this helps
Ryan,
Inadequate levels of nursing professionals were first discussed more than 80 years ago (Whelan, n.d.). Recently, scholars have opined many reasons for the shortage of nurses. Factors such as work stress, burnout, violence against healthcare professionals, a lack of qualified nursing instructors, and nurses unable to adapt to changing technology or clinical environments have been addressed (Haddad & Toney-Butler, 2019). As many nurses may attest, doing more with less can lead to mistakes and dissatisfaction with a nursing career. Ultimately, patient care suffers.
Organizations employ various tactics to help strengthen nurse retention. Halter et al. (2017) suggest strong nursing leadership and assigning preceptors to new nurses can help minimize nursing resignation rates. At the writer’s employment, hospital administrators use several ways to retain nurses. Each quarter, a nurse is recognized for outstanding achievement by receiving a certificate, gift card, and editorial mention on the hospital’s intranet. Moreover, the hospital caters lunch for all employees, dayside and nighttime staff, twice a year for meeting quality targets. Also, the hospital uses various national celebration days such as ice cream, donuts, coffee, bagels, and candy to reward all employees. Creating a level of goodwill and institutional collaboration can help retain nurses and improve job satisfaction (Kurnat-Thoma et al., 2017).
Reference
Haddad, L.M., & Toney-Butler, T.J. (2019). Nursing shortage. StatPearls Publishing.
Halter, M., Pelone, F., Boiko, O., Beighton, C., Harris, R., Gale, J., Gourlay, S., & Drennan, V. (2017). Interventions to reduce adult nursing turnover: A systematic review of systematic reviews. The Open Nursing Journal, 11, 108-123. https://doi.org/10.2174/1874434601711010108
Kurnat-Thoma, E., Ganger, M., Peterson, K., & Channell, L. (2017). Reducing annual hospital and registered nurse staff turnover: A 10-element onboarding program intervention. SAGE Open Nursing, 3. https://doi.org/10.1177/2377960817697712
Whelan, J.C. (n.d.). Where did all the nurses go? Retrieved from https://www.nursing.upenn.edu/nhhc/workforce-issues/where-did-all-the-nurses-go/
By Thomas C. Ricketts and Erin P. Fraher
Reconfiguring Health Workforce
Policy So That Education,
Training, And Actual Delivery
Of Care Are Closely Connected
ABSTRACT There is growing consensus that the health care workforce in
the United States needs to be reconfigured to meet the needs of a health
care system that is being rapidly and permanently redesigned.
Accountable care organizations and patient-centered medical homes, for
instance, will greatly alter the mix of caregivers needed and create new
roles for existing health care workers. The focus of health system
innovation, however, has largely been on reorganizing care delivery
processes, reengineering workflows, and adopting electronic technolo ...
This document outlines concepts related to health care quality assessment. It describes key definitions, such as quality referring to services that increase health outcomes and are consistent with current knowledge. It also discusses perspectives on quality from practitioners, patients, and communities. Additionally, the document outlines different levels of quality analysis from national policies to individual care provision and lists examples of common quality indicators assessed in the US, such as patient satisfaction, mortality rates, and adherence to treatment protocols.
Improving power professionalism and citizenship leadership IPP example 2.pdfjunaid794917
This document summarizes a student's essay exploring stakeholder involvement in planning and implementing a Continuity of Care (CoC) model within local maternity services. It discusses how the student utilized quality improvement approaches and experience-based co-design to engage stakeholders like women, families, midwifery staff, and leadership. Key activities included securing leadership support, engaging the local Maternity Voice Partnership group, and holding a stakeholder event to address staff anxiety about the changes and co-design an appropriate local CoC model. The goal was to create the right conditions to successfully implement a sustainable CoC model that improved outcomes for women and families.
Budget RESEARCHBudget Template - page 1 of 2GRANT(For Internal Use.docxAASTHA76
Budget RESEARCHBudget Template - page 1 of 2GRANT(For Internal Use Only - see specific sponsoringTitle:Union County of Georgia cancer prevention programagency for the proper forms)Date:12-May-17RFA no.PI:Project Period:2017/2018Budget Period:2017-2018Year 1Field researchResearch assitants( Salaries & benefits)250,000Transport120,000Research tools( questionaires and interviews)50,000420,000Screening actvitiesLocal hospital staff service fees80,000Electricity consumed by equipment20,000Maintenace expenses40,000140,000MarketingNutrionists service fees150,000Local gym service15,000Formation of chamber fo commerce180,000Education workshops ( schools and community centers)50,000395,000
pasterme:
rate as of 7/1/05
subject to change
confirm with the SPH
Business Office
pasterme:
part-time student rate as of 7/1/04 subject to change confirm with the SPH Business Office
pasterme:
rate subject to change Please review all budgets with the SPH
Business Office.
Running head: COMMUNITY COALITION 1
COMMUNITY COALITION 3
Community Coalition
Kimberly Crawford
Kaplan University
January 8, 2018
Community Coalition
1. Choose 5 partnerships to engage and explain why you would invite each of these people//organizations to be a part of the coalition.
The creation of community health promotion and education programs takes into consideration several agencies or parties who help in the achievement of the desired health goals. Each of the partners will address its roles using different approaches depending on their area of expertise. This is an important factor to consider as different institutions address health promotion using different approaches and perspectives. The overall outcome from the contribution of every partner should be able to restore and promote the physical, emotional, spiritual, psychological, and social wellness of the community in relation to the health issue being suffered (Minelli, & Breckon, 2009). Chronic diseases are currently the leading causes of death in the community due to their complexity and the severe effects on human health. The community health promotion and education program will be provided by the ‘Health Concerns Coalition’ which will be made up of the following partners; community religious groups, Cancer Supportive Care Foundation, an association of cancer-survivor patients, nutritional organizations, and the local authority.
1. Cancer Supportive Care Foundation – This is an important part of the coalition as it will offer technical expertise in education and diagnosis of chronic diseases. The foundation team will include medical experts who will diagnose the community members of any chronic illnesses. Examinations for diseases such as breast cancer, prostate cancer, diabetes and blood pressure will be conducted by this partner as they will provide modern machines needed for the diagnosis of chronic illnesses.
2. Community religious groups – Community religious groups ca ...
By Thomas C. Ricketts and Erin P. FraherReconfiguring Heal.docxclairbycraft
By Thomas C. Ricketts and Erin P. Fraher
Reconfiguring Health Workforce
Policy So That Education,
Training, And Actual Delivery
Of Care Are Closely Connected
ABSTRACT There is growing consensus that the health care workforce in
the United States needs to be reconfigured to meet the needs of a health
care system that is being rapidly and permanently redesigned.
Accountable care organizations and patient-centered medical homes, for
instance, will greatly alter the mix of caregivers needed and create new
roles for existing health care workers. The focus of health system
innovation, however, has largely been on reorganizing care delivery
processes, reengineering workflows, and adopting electronic technology
to improve outcomes. Little attention has been paid to training workers
to adapt to these systems and deliver patient care in ever more
coordinated systems, such as integrated health care networks that
harmonize primary care with acute inpatient and postacute long-term
care. This article highlights how neither regulatory policies nor market
forces are keeping up with a rapidly changing delivery system and argues
that training and education should be connected more closely to the
actual delivery of care.
H
ealth care professionals are be-
ing challenged to find new ways
to organize care and develop
systems that hold providers ac-
countable for the quality, cost,
and patient experience of care.1 The once in-
cremental pace of change is accelerating, and
there is evidence that long-standing paradigms
are dramatically shifting.2 For example, the rela-
tively slow acceptance of prepaid and managed
care systems is being replaced by the rapid adop-
tion of bundled and risk-based payment mod-
els.3,4 Early adopters of accountable care organi-
zations (ACOs) are finding that their workforce
is shifting from acute care to community- and
home-based settings with increasing roles for
physicians, nurses, social workers, patient navi-
gators and outreach coordinators, and other
clinicians in providing enhanced care coordina-
tion, better medication management, and im-
proved care transitions.5
The training of health professionals, however,
lags behind these reforms because it remains
largely insulated from change behind the walls
of schools of medicine, dentistry, pharmacy, and
nursing. Medical training is done primarily in
hospitals, while the greatest challenges are
found in coordinating care in multiple out-
patient settings. This article describes how
health workforce policy was done in the past.
It illustrates some of the specific changes under
way and how they are changing the health care
workforce. Further, it suggests that closer links
should be built between the day-to-day caring for
patients and the training of the people who de-
liver that care.
Workforce Policy Center Stage Again
Health workforce policy took center stage in an
earlier Health Affairs thematic issue in 2002.6
Articles in that issue described future efforts to
doi: 10.1377/.
By Thomas C. Ricketts and Erin P. FraherReconfiguring Heal.docxjasoninnes20
By Thomas C. Ricketts and Erin P. Fraher
Reconfiguring Health Workforce
Policy So That Education,
Training, And Actual Delivery
Of Care Are Closely Connected
ABSTRACT There is growing consensus that the health care workforce in
the United States needs to be reconfigured to meet the needs of a health
care system that is being rapidly and permanently redesigned.
Accountable care organizations and patient-centered medical homes, for
instance, will greatly alter the mix of caregivers needed and create new
roles for existing health care workers. The focus of health system
innovation, however, has largely been on reorganizing care delivery
processes, reengineering workflows, and adopting electronic technology
to improve outcomes. Little attention has been paid to training workers
to adapt to these systems and deliver patient care in ever more
coordinated systems, such as integrated health care networks that
harmonize primary care with acute inpatient and postacute long-term
care. This article highlights how neither regulatory policies nor market
forces are keeping up with a rapidly changing delivery system and argues
that training and education should be connected more closely to the
actual delivery of care.
H
ealth care professionals are be-
ing challenged to find new ways
to organize care and develop
systems that hold providers ac-
countable for the quality, cost,
and patient experience of care.1 The once in-
cremental pace of change is accelerating, and
there is evidence that long-standing paradigms
are dramatically shifting.2 For example, the rela-
tively slow acceptance of prepaid and managed
care systems is being replaced by the rapid adop-
tion of bundled and risk-based payment mod-
els.3,4 Early adopters of accountable care organi-
zations (ACOs) are finding that their workforce
is shifting from acute care to community- and
home-based settings with increasing roles for
physicians, nurses, social workers, patient navi-
gators and outreach coordinators, and other
clinicians in providing enhanced care coordina-
tion, better medication management, and im-
proved care transitions.5
The training of health professionals, however,
lags behind these reforms because it remains
largely insulated from change behind the walls
of schools of medicine, dentistry, pharmacy, and
nursing. Medical training is done primarily in
hospitals, while the greatest challenges are
found in coordinating care in multiple out-
patient settings. This article describes how
health workforce policy was done in the past.
It illustrates some of the specific changes under
way and how they are changing the health care
workforce. Further, it suggests that closer links
should be built between the day-to-day caring for
patients and the training of the people who de-
liver that care.
Workforce Policy Center Stage Again
Health workforce policy took center stage in an
earlier Health Affairs thematic issue in 2002.6
Articles in that issue described future efforts to
doi: 10.1377/ ...
Reply 1The health care system began from the local level and was.docxcarlt4
Reply 1
The health care system began from the local level and was provided to the general population. Understanding the health care system at the local level is very important while considering the implementation of evidence-based practice because it requires various resources like workforce, financial assistance, and collaboration with other stakeholders. When we implement EBP, it is crucial to have well-trained, skilled health care professionals such as doctors, nurses, and another multidisciplinary team to have an effective result. This is the long run, will assist in promoting the significance of using evidence-based practice. Another critical factor is understanding the culture of the healthcare system for planning and implementing EBP and understanding the leadership of the local health care system. In their study, Klein et al. (2017) discuss how important it was to understand their local healthcare system. The city council of Stockton attempted to combat childhood obesity by forcing restaurants serving children's meals to serve water or low-fat milk as the default beverage rather than soda or chocolate milk. The public health agency also provides financial incentives to neighborhood retailers to sell vegetables from the region's many farms.
For my change project on patient safety, since it involves the transition of care from inpatient to outpatient and partial hospitalization programs, I would consider involving families, local communities, and other healthcare agencies. Because nurses like to get knowledge from their peers and via social contacts, having a core group in conjunction with change champions can aid with practice change implementation. A core group is a small group of practitioners who share the purpose of distributing knowledge about a practice change and assisting other unit members in making the change. Another critical factor to consider is that individuals do not abuse their freedom and violate established boundaries, particularly those that control people's health, safety, and cultural beliefs.
Reference
Klein. S, Hosteller. M and McCarthy. D (2017),
All Health Care Is Local, Revisited: What Does It Take to Improve
.
https://www.commonwealthfund.org/publications/other-publication/2017/sep/all-health-care-local-revisited-what-does-it-take-
Reply 2
3 posts
Re: Topic 4 DQ 1
Before implementing any changes locally based on Evidence-Based Practice (EBP), it is essential to consider what resources are available locally. Effective understanding of healthcare system at the local level is essential in planning the implementation of Evidence-Based Practice (EBP) model for various reasons. Firstly, the implementation of EBP needs different resources at these levels. These include enough human capital and monetary funding. Skilled human capital is essential since it provides expertise and leadership necessary in implementing EBP (Warren et al., 2016). Implementing EBP requires skilled nurses, physicians, and other he.
Primary health care aims to address local health problems through community education and disease treatment and prevention, while promoting individual and public health participation. It involves services like nutrition promotion, sanitation, family planning, immunization, and disease control. Nurses play an important role in primary health care through community education, surveillance, screening, and notification of health issues.
THIS IS THE FEEDBACK I RECEEIVED. Only one patient responded to my.docxjuliennehar
THIS IS THE FEEDBACK I RECEEIVED. Only one patient responded to my post. Hope this helps
Ryan,
Inadequate levels of nursing professionals were first discussed more than 80 years ago (Whelan, n.d.). Recently, scholars have opined many reasons for the shortage of nurses. Factors such as work stress, burnout, violence against healthcare professionals, a lack of qualified nursing instructors, and nurses unable to adapt to changing technology or clinical environments have been addressed (Haddad & Toney-Butler, 2019). As many nurses may attest, doing more with less can lead to mistakes and dissatisfaction with a nursing career. Ultimately, patient care suffers.
Organizations employ various tactics to help strengthen nurse retention. Halter et al. (2017) suggest strong nursing leadership and assigning preceptors to new nurses can help minimize nursing resignation rates. At the writer’s employment, hospital administrators use several ways to retain nurses. Each quarter, a nurse is recognized for outstanding achievement by receiving a certificate, gift card, and editorial mention on the hospital’s intranet. Moreover, the hospital caters lunch for all employees, dayside and nighttime staff, twice a year for meeting quality targets. Also, the hospital uses various national celebration days such as ice cream, donuts, coffee, bagels, and candy to reward all employees. Creating a level of goodwill and institutional collaboration can help retain nurses and improve job satisfaction (Kurnat-Thoma et al., 2017).
Reference
Haddad, L.M., & Toney-Butler, T.J. (2019). Nursing shortage. StatPearls Publishing.
Halter, M., Pelone, F., Boiko, O., Beighton, C., Harris, R., Gale, J., Gourlay, S., & Drennan, V. (2017). Interventions to reduce adult nursing turnover: A systematic review of systematic reviews. The Open Nursing Journal, 11, 108-123. https://doi.org/10.2174/1874434601711010108
Kurnat-Thoma, E., Ganger, M., Peterson, K., & Channell, L. (2017). Reducing annual hospital and registered nurse staff turnover: A 10-element onboarding program intervention. SAGE Open Nursing, 3. https://doi.org/10.1177/2377960817697712
Whelan, J.C. (n.d.). Where did all the nurses go? Retrieved from https://www.nursing.upenn.edu/nhhc/workforce-issues/where-did-all-the-nurses-go/
By Thomas C. Ricketts and Erin P. Fraher
Reconfiguring Health Workforce
Policy So That Education,
Training, And Actual Delivery
Of Care Are Closely Connected
ABSTRACT There is growing consensus that the health care workforce in
the United States needs to be reconfigured to meet the needs of a health
care system that is being rapidly and permanently redesigned.
Accountable care organizations and patient-centered medical homes, for
instance, will greatly alter the mix of caregivers needed and create new
roles for existing health care workers. The focus of health system
innovation, however, has largely been on reorganizing care delivery
processes, reengineering workflows, and adopting electronic technolo ...
This document outlines concepts related to health care quality assessment. It describes key definitions, such as quality referring to services that increase health outcomes and are consistent with current knowledge. It also discusses perspectives on quality from practitioners, patients, and communities. Additionally, the document outlines different levels of quality analysis from national policies to individual care provision and lists examples of common quality indicators assessed in the US, such as patient satisfaction, mortality rates, and adherence to treatment protocols.
Improving power professionalism and citizenship leadership IPP example 2.pdfjunaid794917
This document summarizes a student's essay exploring stakeholder involvement in planning and implementing a Continuity of Care (CoC) model within local maternity services. It discusses how the student utilized quality improvement approaches and experience-based co-design to engage stakeholders like women, families, midwifery staff, and leadership. Key activities included securing leadership support, engaging the local Maternity Voice Partnership group, and holding a stakeholder event to address staff anxiety about the changes and co-design an appropriate local CoC model. The goal was to create the right conditions to successfully implement a sustainable CoC model that improved outcomes for women and families.
Budget RESEARCHBudget Template - page 1 of 2GRANT(For Internal Use.docxAASTHA76
Budget RESEARCHBudget Template - page 1 of 2GRANT(For Internal Use Only - see specific sponsoringTitle:Union County of Georgia cancer prevention programagency for the proper forms)Date:12-May-17RFA no.PI:Project Period:2017/2018Budget Period:2017-2018Year 1Field researchResearch assitants( Salaries & benefits)250,000Transport120,000Research tools( questionaires and interviews)50,000420,000Screening actvitiesLocal hospital staff service fees80,000Electricity consumed by equipment20,000Maintenace expenses40,000140,000MarketingNutrionists service fees150,000Local gym service15,000Formation of chamber fo commerce180,000Education workshops ( schools and community centers)50,000395,000
pasterme:
rate as of 7/1/05
subject to change
confirm with the SPH
Business Office
pasterme:
part-time student rate as of 7/1/04 subject to change confirm with the SPH Business Office
pasterme:
rate subject to change Please review all budgets with the SPH
Business Office.
Running head: COMMUNITY COALITION 1
COMMUNITY COALITION 3
Community Coalition
Kimberly Crawford
Kaplan University
January 8, 2018
Community Coalition
1. Choose 5 partnerships to engage and explain why you would invite each of these people//organizations to be a part of the coalition.
The creation of community health promotion and education programs takes into consideration several agencies or parties who help in the achievement of the desired health goals. Each of the partners will address its roles using different approaches depending on their area of expertise. This is an important factor to consider as different institutions address health promotion using different approaches and perspectives. The overall outcome from the contribution of every partner should be able to restore and promote the physical, emotional, spiritual, psychological, and social wellness of the community in relation to the health issue being suffered (Minelli, & Breckon, 2009). Chronic diseases are currently the leading causes of death in the community due to their complexity and the severe effects on human health. The community health promotion and education program will be provided by the ‘Health Concerns Coalition’ which will be made up of the following partners; community religious groups, Cancer Supportive Care Foundation, an association of cancer-survivor patients, nutritional organizations, and the local authority.
1. Cancer Supportive Care Foundation – This is an important part of the coalition as it will offer technical expertise in education and diagnosis of chronic diseases. The foundation team will include medical experts who will diagnose the community members of any chronic illnesses. Examinations for diseases such as breast cancer, prostate cancer, diabetes and blood pressure will be conducted by this partner as they will provide modern machines needed for the diagnosis of chronic illnesses.
2. Community religious groups – Community religious groups ca ...
By Thomas C. Ricketts and Erin P. FraherReconfiguring Heal.docxclairbycraft
By Thomas C. Ricketts and Erin P. Fraher
Reconfiguring Health Workforce
Policy So That Education,
Training, And Actual Delivery
Of Care Are Closely Connected
ABSTRACT There is growing consensus that the health care workforce in
the United States needs to be reconfigured to meet the needs of a health
care system that is being rapidly and permanently redesigned.
Accountable care organizations and patient-centered medical homes, for
instance, will greatly alter the mix of caregivers needed and create new
roles for existing health care workers. The focus of health system
innovation, however, has largely been on reorganizing care delivery
processes, reengineering workflows, and adopting electronic technology
to improve outcomes. Little attention has been paid to training workers
to adapt to these systems and deliver patient care in ever more
coordinated systems, such as integrated health care networks that
harmonize primary care with acute inpatient and postacute long-term
care. This article highlights how neither regulatory policies nor market
forces are keeping up with a rapidly changing delivery system and argues
that training and education should be connected more closely to the
actual delivery of care.
H
ealth care professionals are be-
ing challenged to find new ways
to organize care and develop
systems that hold providers ac-
countable for the quality, cost,
and patient experience of care.1 The once in-
cremental pace of change is accelerating, and
there is evidence that long-standing paradigms
are dramatically shifting.2 For example, the rela-
tively slow acceptance of prepaid and managed
care systems is being replaced by the rapid adop-
tion of bundled and risk-based payment mod-
els.3,4 Early adopters of accountable care organi-
zations (ACOs) are finding that their workforce
is shifting from acute care to community- and
home-based settings with increasing roles for
physicians, nurses, social workers, patient navi-
gators and outreach coordinators, and other
clinicians in providing enhanced care coordina-
tion, better medication management, and im-
proved care transitions.5
The training of health professionals, however,
lags behind these reforms because it remains
largely insulated from change behind the walls
of schools of medicine, dentistry, pharmacy, and
nursing. Medical training is done primarily in
hospitals, while the greatest challenges are
found in coordinating care in multiple out-
patient settings. This article describes how
health workforce policy was done in the past.
It illustrates some of the specific changes under
way and how they are changing the health care
workforce. Further, it suggests that closer links
should be built between the day-to-day caring for
patients and the training of the people who de-
liver that care.
Workforce Policy Center Stage Again
Health workforce policy took center stage in an
earlier Health Affairs thematic issue in 2002.6
Articles in that issue described future efforts to
doi: 10.1377/.
By Thomas C. Ricketts and Erin P. FraherReconfiguring Heal.docxjasoninnes20
By Thomas C. Ricketts and Erin P. Fraher
Reconfiguring Health Workforce
Policy So That Education,
Training, And Actual Delivery
Of Care Are Closely Connected
ABSTRACT There is growing consensus that the health care workforce in
the United States needs to be reconfigured to meet the needs of a health
care system that is being rapidly and permanently redesigned.
Accountable care organizations and patient-centered medical homes, for
instance, will greatly alter the mix of caregivers needed and create new
roles for existing health care workers. The focus of health system
innovation, however, has largely been on reorganizing care delivery
processes, reengineering workflows, and adopting electronic technology
to improve outcomes. Little attention has been paid to training workers
to adapt to these systems and deliver patient care in ever more
coordinated systems, such as integrated health care networks that
harmonize primary care with acute inpatient and postacute long-term
care. This article highlights how neither regulatory policies nor market
forces are keeping up with a rapidly changing delivery system and argues
that training and education should be connected more closely to the
actual delivery of care.
H
ealth care professionals are be-
ing challenged to find new ways
to organize care and develop
systems that hold providers ac-
countable for the quality, cost,
and patient experience of care.1 The once in-
cremental pace of change is accelerating, and
there is evidence that long-standing paradigms
are dramatically shifting.2 For example, the rela-
tively slow acceptance of prepaid and managed
care systems is being replaced by the rapid adop-
tion of bundled and risk-based payment mod-
els.3,4 Early adopters of accountable care organi-
zations (ACOs) are finding that their workforce
is shifting from acute care to community- and
home-based settings with increasing roles for
physicians, nurses, social workers, patient navi-
gators and outreach coordinators, and other
clinicians in providing enhanced care coordina-
tion, better medication management, and im-
proved care transitions.5
The training of health professionals, however,
lags behind these reforms because it remains
largely insulated from change behind the walls
of schools of medicine, dentistry, pharmacy, and
nursing. Medical training is done primarily in
hospitals, while the greatest challenges are
found in coordinating care in multiple out-
patient settings. This article describes how
health workforce policy was done in the past.
It illustrates some of the specific changes under
way and how they are changing the health care
workforce. Further, it suggests that closer links
should be built between the day-to-day caring for
patients and the training of the people who de-
liver that care.
Workforce Policy Center Stage Again
Health workforce policy took center stage in an
earlier Health Affairs thematic issue in 2002.6
Articles in that issue described future efforts to
doi: 10.1377/ ...
Harvard style research paper nursing evidenced based practiceCustomEssayOrder
This document discusses evidence-based practice in health and social care. It defines evidence-based practice as using the best available research evidence to guide decisions about patient care and service delivery. The document outlines how evidence-based practice helps improve patient outcomes and keep practices current. It also examines how social care providers are expected to demonstrate the effectiveness and accountability of their services.
Programs for public health practitioners in the field, due to the profession is so dispersed in its work—from employment in private managed care organizations and clinics. The main purpose of this study is to analysis the relationship between law and ethics with public healthcare performance. The present study used a quantitative research design, specifically the descriptive survey design. This is because such design accurately and objectively describes the characteristics of a situation or phenomenon being investigated in a given study. It provides a description of the variables in a particular situation and, sometimes, the relationship among these variables rather than focusing on the cause-and effect relationships. Thus, this study used a questionnaire which was developed from previous research in order to measure the relationships among the investigated variables. This study was carried out in different healthcare centers located in Erbil, the total of 81 participants participated in this study. The researcher developed research hypothesis as follow; there is a positive and significant relationship between law and healthcare performance in Erbil. The finding of this study showed that the value of beta for law and ethics factor is .749 with the P-value .000 this means that the law and ethics will have positive and significant influence on healthcare performance; accordingly the main research hypothesis is supported.
The National Academies Health and Medicine DivisionAbout U.docxdennisa15
The National Academies
Health and Medicine Division
About UsPublicationsActivitiesMeetings
Announcement
Crossing the Quality Chasm: The IOM Health Care Quality Initiative
In 1996, after releasing America's Health in Transition: Protecting and Improving Quality, the IOM launched a concerted, ongoing effort focused on assessing and improving the nation's quality of care.
The first phase of this Quality Initiative documented the serious and pervasive nature of the nation's overall quality problem, concluding that "the burden of harm conveyed by the collective impact of all of our health care quality problems is staggering" (Chassen et al., 1998).
IOM Definition of Quality
The degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.
This phase built on an intensive review of the literature conducted by RAND to understand the scope of this issue (Schuster) and a framework was established that defined the nature of the problem as one of overuse, misuse and underuse of health care services (Chassen et al). More specifically, the report Ensuring Quality Cancer Care (1999) documented the wide gulf that exists between ideal cancer care and the reality many Americans with cancer experience.
During the second phase, spanning 1999-2001, the Committee on Quality of Health Care in America, laid out a vision for how the health care system and related policy environment must be radically transformed in order to close the chasm between what we know to be good quality care and what actually exists in practice. The reports released during this phase—To Err is Human: Building a Safer Health System(1999) and Crossing the Quality Chasm: A New Health System for the 21st Century(2001)—stress that reform around the margins is inadequate to address system ills.
The series of IOM quality reports have included a number of metrics that illustrate how wide the quality chasm is and how important it is to close this gulf, between what we know is good quality care and what the norm is in practice.
To Err is Human put the spotlight on how tens of thousands of Americans die each year from medical errors and effectively put the issue of patient safety and quality on the radar screen of public and private policymakers. The Quality Chasm report described broader quality issues and defines six aims—care should be safe, effective, patient-centered, timely, efficient and equitable—and 10 rules for care delivery redesign.
Phase three of the IOM's Quality Initiative focuses on operationalizing the vision of a future health system described in the Quality Chasm report. In addition to the IOM, many others are working to create a more patient responsive 21st century health system, including clinicians/ health care organizations, employers/consumers, foundations/research, government agencies, and quality organizations. This collection of efforts focus reform a.
Improving practice through evidence not only helps lower healthcare improve.docxwrite4
- Improving healthcare practices through evidence-based research can help lower costs, improve outcomes and safety, and increase job satisfaction for medical professionals.
- It is important to disseminate information about evidence-based practices in order to advance the healthcare system, though it often takes years for research results to be implemented in practice.
- Strategies for disseminating evidence-based practice information include unit-level education, posters, and champions to help reinforce positive results.
This document summarizes a patient satisfaction survey conducted at the Massachusetts General Hospital Cancer Center. It provides background on the importance of measuring patient satisfaction and assessing the interpersonal aspects of care delivery. The literature review discusses factors that influence patient satisfaction, such as health status, age, sex, and specific care experiences. It also describes common treatments for breast cancer and the challenges patients face. The document outlines the study's method, results, and discussion sections to evaluate patient satisfaction at the MGH Cancer Center clinic.
Foundational Learning in Social Determinants of Health for Health Professionals by Dr. Haydee Encarnacion Garcia. Presented at the Emerging Trends in Nursing Conference at Indiana Wesleyan University on June 1, 2017.
1. Open communication and information sharing between healthcare providers, patients, and families. This includes involving families in rounds and decision-making.
2. Collaboration where patients and families are viewed as integral parts of the care team and participate in care activities and decisions.
3. Recognition that patients exist within social networks of family and friends whose needs should also be addressed to provide holistic, supportive care.
A SWOT Analysis Of The Physiotherapy Profession In KuwaitJim Webb
This research article conducted a SWOT analysis of the physiotherapy profession in Kuwait through 17 key informant interviews. The interviews identified strengths like funding for services and motivated professionals, as well as weaknesses such as lack of education, resources, marketing, and standardized practices. Opportunities mentioned were untapped demand, development of the physiotherapy association, and collaboration. Threats included low public awareness, challenges with interprofessional practice, and cultural views on health. The analysis concluded that opportunities exist to advance the profession through the physiotherapy association advocating for standards, research, and collaboration.
Prudent healthcare and patient activation (1)Andrew Rix
The document discusses patient activation, which refers to empowering patients to take greater control of their health. It finds that activated patients who are informed and able to make healthy choices tend to have better health outcomes and lower healthcare costs. Interventions like education programs and community support can increase patient activation levels. The Patient Activation Measure is presented as a tool to measure a patient's knowledge, skills, and confidence in managing their health across different conditions. The document argues that whole-system approaches are needed to successfully promote patient activation, and that further studies could explore applying activation principles to planned care services in Wales.
Brandis M
YOU MATTER.
FAMILY MATTERS.
SECCION 1
Population: Divorce or Separated adults
Timing: 45-60 Minutes
Group size: 6-8 individuals
Materials: Pen, & Poem sheet, paper
START: EXPLAINING WHAT MENTAL HEALTH IS AND WHAT THE GOAL OF THE GROUP. 2 sentences of guidelines.
GOALS:
Introduce the concept of healthy relationships
· INTRODUCTION OF MYSELF
· INTRO OF MEMBERS
· INTRO ACTIVITY: READ POEM “THIS WAS ONCE A LOVE POEM” BY JANE HIRSHFIELD
This was once a love poem,
before its haunches thickened, its breath grew short,
before it found itself sitting,
perplexed and a little embarrassed,
on the fender of a parked car,
while many people passed by without turning their heads.
It remembers itself dressing as if for a great engagement.
It remembers choosing these shoes,
this scarf or tie.
Steps:
1. Hand everyone the poem. Have them read it. After, hand them a piece of paper, and ask them to write one word of the poem or in general that describes how they’re feeling.
2. Explain what the purpose of the poem is. Have everyone show and talk about what they wrote on the piece of paper. Validate their feelings. Re-Explain the purpose of the group.
Questions to consider:
1. What is love?
2. Define healthy, unhealthy, and abusive. Define a healthy/unhealthy relationship
3. What are your expectations in future relationships?
SECCION 2
Population: Divorce or Separated adults
Timing: 45-60 Minutes
Group size: 6-8 individuals
Materials: Activity paper, pen
START:
· EXPLAIN THE GOALS OF THE SECCION.
· ACTIVITY: START OFF WITH MOOD METER ACTIVITY.
Steps:
1. Define family. What does family mean to you?
2. Members will complete form (shorter version of course) of https://www.thebalancedlifellc.com/images/forms/Couples-Counseling-Initial-Intake-Form.pdf
3. Discuss with the members their answers. Get to know each other deeper.
Questions:
1.
Running head: GOALS AND OUTCOMES IN CONTEXT 1
GOALS AND OUTCOMES IN CONTEXT 4
WEEK3 PART 1
Goals and Outcomes in Context
Student Name
Institutional Affiliation
Course
Date
Goals and Outcomes in Context
The health need identified is the lack of access to healthcare in a systematic and preventive way by Riverbend City citizens. Access to healthcare is a glaring concern in the neighborhood. One qualitative theme from the interview is the problematic access to preventative healthcare. It shows that lack of access to healthcare is a problem since very few people feel like they have access to healthcare, especially preventive healthcare. The problem affects the people who work and those who do not. Some of the top concerns regarding preventive healthcare are the lack of sufficient programs and resources for obesity prevention and chronic disease. The other qualitative theme from the interview is structural barriers that impede individuals' access to long-term medical care. It indicates the need for the city to empower organizations ...
The document summarizes key topics covered in a Professional Capstone and Practicum course, as reflected in a student's journal. The journal addresses new practice approaches learned, including evidence-based practice and intraprofessional collaboration. It also discusses healthcare delivery systems, ethics, population health, the role of technology, health policy, leadership models, and health disparities. The student reflects on strengthening their cultural competence and how the course helped them meet competencies.
From a blame culture to a just culturein health careNare.docxbudbarber38650
From a blame culture to a just culture
in health care
Naresh Khatri
Gordon D. Brown
Lanis L. Hicks
Background: A prevailing blame culture in health care has been suggested as a major source of an unacceptably
high number of medical errors. A just culture has emerged as an imperative for improving the quality and
safety of patient care. However, health care organizations are finding it hard to move from a culture of blame
to a just culture.
Purpose: We argue that moving from a blame culture to a just culture requires a comprehensive understanding
of organizational attributes or antecedents that cause blame or just cultures. Health care organizations need
to build organizational capacity in the form of human resource (HR) management capabilities to achieve a
just culture.
Methodology: This is a conceptual article. Health care management literature was reviewed with twin objectives:
(a) to ascertain if a consistent pattern existed in organizational attributes that lead to either blame or just
cultures and (2) to find out ways to reform a blame culture.
Conclusions: On the basis of the review of related literature, we conclude that (a) a blame culture is more likely to
occur in health care organizations that rely predominantly on hierarchical, compliance-based functional
management systems; (b) a just or learning culture is more likely to occur in health organizations that elicit
greater employee involvement in decision making; and (c) human resource management capabilities play an
important role in moving from a blame culture to a just culture.
Practice Implications: Organizational culture or human resource management practices play a critical role in the
health care delivery process. Health care organizations need to develop a culture that harnesses the ideas and
ingenuity of health care professional by employing a commitment-based management philosophy rather than
strangling them by overregulating their behaviors using a control-based philosophy. They cannot simply wish
away the deeply entrenched culture of blame nor can they outsource their way out of it. Health care
organizations need to build internal human resource management capabilities to bring about the necessary
changes in their culture and management systems and to become learning organizations.
T
he aim of this article is twofold. First, it identifies
a set of organizational attributes that perpetuate
a blame culture and those that foster a just cul-
ture in health care. Specifically, it explores if the blame
culture is inherent in hierarchical, functional structures
that are ubiquitous in health care organizations and if
work systems based on greater involvement of health
care employees or professionals promote a just culture.
October–December � 2009312
Health Care Manage Rev, 2009, 34(4), 312-322
Copyright A 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins
Naresh Khatri, PhD, is Associate Professor, Health Management and Informatics, Unive.
Four Population Health Management Strategies that Help Organizations Improve ...Health Catalyst
Population health management (PHM) strategies help organizations achieve sustainable outcomes improvement by guiding transformation across the continuum of care, versus focusing improvement resources on limited populations and acute care. Because population health comprises the complete picture of individual and population health (health behaviors, clinical care social and economic factors, and the physical environment), health systems can use PHM strategies to ensure that improvement initiatives comprehensively impact healthcare delivery.
Organizations can leverage four PHM strategies to achieve sustainable improvement:
Data transformation
Analytic transformation
Payment transformation
Care transformation
CLINICAL GOVERNANCE: AS DRIVE FOR PATIENT SAFETY.Ruby Med Plus
The focus on patient safety is an international phenomenon. Patient safety is an integral component of the quality of care. The governance of patient safety‘encompasses panoply of regulatory processes that directly or indirectly intend to manage, prevent or limit iatrogenic events in oral health care services. The Influence of Health Inquiries on Clinical Governance Systems in a case Study of the Douglas Inquiry focus on patient safety within the health industry, which has led to the extensive adoption of the term clinical governance. This term is used to describe the systems and processes that a healthcare organization has in place that add to the maintenance of patient safety, accountability and responsibility for patient safety. The introduction of clinical governance is therefore aimed at improving the quality of clinical care at all levels of an organization by consolidating, codifying, and standardizing organizational policies and approaches, particularly clinical and corporate accountability. (Scally, 1998). Clinical governance demands a major shift in the values, culture and leadership, to place greater focus on the quality of clinical care and to make it easier to bring about improvement and change in clinical practice. Clinical governance helps in examining and measuring patient outcomes to ensure optimum quality of care (Balding, 2005).
This document discusses leadership for patient engagement in the NHS. While the NHS has focused on public consultations and one-off engagement initiatives, true culture change is required to make services patient-centered. Leaders face challenges in shifting beliefs, attitudes, and behaviors away from disease-focused care toward responsive, empowering care centered around patients' needs and preferences. Successful approaches require strategic, system-wide efforts to engage patients in shared decision-making, self-management of long-term conditions, and improving quality by understanding patients' perspectives. Isolated projects are easier than changing mainstream practice to prioritize the patient experience in all interactions and functions.
This document discusses patient and family centered care. It explains that patient and family centered care involves working together with providers, patients, and families to improve the patient experience and quality of care. It shares how other organizations have successfully adopted this model of cultural change. This model is referred to as patient and family centered care (PFCC). Facilities that have implemented PFCC have seen benefits like reduced call lights, fewer falls, and lower readmission rates. The adoption of a new PFCC culture takes continual effort from the entire healthcare team.
This document outlines the Canadian Nurses Association's position on primary health care. It believes primary health care is integral to improving health outcomes for Canadians and that its principles, such as accessibility, health promotion, and intersectoral collaboration, are the most effective way to provide equitable healthcare. The CNA also believes primary health care and nursing are closely connected, and nursing standards and education should be grounded in primary health care principles. Adopting a primary health care approach could help address rising healthcare costs and improve Canada's performance on health indicators relative to other countries.
Lannes - Improving health worker performance The patient-perspectivelaurencelannes
PBF programs in developing countries aim to improve health worker performance through financial incentives tied to meeting targets. This document analyzes data from a PBF program in Rwanda to assess its impact on patient satisfaction. It finds that PBF had a positive effect on satisfaction with clinical services by improving productivity, availability, and competencies of health workers. PBF also positively impacted satisfaction with non-clinical dimensions, suggesting it incentivized improvements in those areas as well. The study concludes PBF can be an effective strategy for increasing patient satisfaction if programs include assessing satisfaction in their incentive mechanisms.
The document discusses approaches and best practices for total population health (TPH). It defines TPH as aiming to improve the health of all residents in a geographic area by considering physical, mental, social, lifestyle, and economic factors. An environmental scan found common themes across TPH approaches: patient-centric focus, information technology, workflow redesign, expanding influence, and creating critical mass. The document outlines recommendations and components of successful TPH initiatives discussed in other studies and publications, including access to care, chronic disease management, preventable admissions, health literacy, and clinical preventive services. It emphasizes the importance of data management, community partnerships, and addressing health disparities for a comprehensive TPH approach.
Approaches To Community Needs Assessment A Literature ReviewJasmine Dixon
This document summarizes a literature review on approaches to community needs assessment. It begins by discussing the complex nature of needs assessment and how needs have been defined from sociology, epidemiology, and health economics perspectives. It then discusses the community health profile approach, which combines quantitative and qualitative data from multiple sources. While this approach provides a comprehensive picture of population needs, issues surrounding data reliability, validity, and meaningful aggregation across data sources are discussed. The consumer perspective and ethics of data collection are also reviewed.
College Essay Writing An Academic ArticleRenee Lewis
1. Seagram has enjoyed success since 1924 through diversification, purchasing companies in oil, fruit juice, entertainment, and electricity. This diversification provided stability and opportunities for growth.
2. The project evaluates Seagram's assets to design a plan that utilizes its strengths and systems to maximize future growth.
Best Online Essay Writing Service - The Best Place To Buy SamRenee Lewis
During the 1960s, the United States made significant advancements in rocket technology through programs like Mercury and Gemini, which laid the groundwork for the Apollo program's ultimate achievement of landing astronauts on the moon. Rockets like Saturn V demonstrated revolutionary power by launching the Apollo spacecraft, while earlier programs tested spacecraft design and astronauts' ability to survive in space. This decade saw the US go from in its infancy in rocket technology to achieving the major goal of crewed lunar landings, cementing its status as the sole country to place humans on the moon.
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Harvard style research paper nursing evidenced based practiceCustomEssayOrder
This document discusses evidence-based practice in health and social care. It defines evidence-based practice as using the best available research evidence to guide decisions about patient care and service delivery. The document outlines how evidence-based practice helps improve patient outcomes and keep practices current. It also examines how social care providers are expected to demonstrate the effectiveness and accountability of their services.
Programs for public health practitioners in the field, due to the profession is so dispersed in its work—from employment in private managed care organizations and clinics. The main purpose of this study is to analysis the relationship between law and ethics with public healthcare performance. The present study used a quantitative research design, specifically the descriptive survey design. This is because such design accurately and objectively describes the characteristics of a situation or phenomenon being investigated in a given study. It provides a description of the variables in a particular situation and, sometimes, the relationship among these variables rather than focusing on the cause-and effect relationships. Thus, this study used a questionnaire which was developed from previous research in order to measure the relationships among the investigated variables. This study was carried out in different healthcare centers located in Erbil, the total of 81 participants participated in this study. The researcher developed research hypothesis as follow; there is a positive and significant relationship between law and healthcare performance in Erbil. The finding of this study showed that the value of beta for law and ethics factor is .749 with the P-value .000 this means that the law and ethics will have positive and significant influence on healthcare performance; accordingly the main research hypothesis is supported.
The National Academies Health and Medicine DivisionAbout U.docxdennisa15
The National Academies
Health and Medicine Division
About UsPublicationsActivitiesMeetings
Announcement
Crossing the Quality Chasm: The IOM Health Care Quality Initiative
In 1996, after releasing America's Health in Transition: Protecting and Improving Quality, the IOM launched a concerted, ongoing effort focused on assessing and improving the nation's quality of care.
The first phase of this Quality Initiative documented the serious and pervasive nature of the nation's overall quality problem, concluding that "the burden of harm conveyed by the collective impact of all of our health care quality problems is staggering" (Chassen et al., 1998).
IOM Definition of Quality
The degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.
This phase built on an intensive review of the literature conducted by RAND to understand the scope of this issue (Schuster) and a framework was established that defined the nature of the problem as one of overuse, misuse and underuse of health care services (Chassen et al). More specifically, the report Ensuring Quality Cancer Care (1999) documented the wide gulf that exists between ideal cancer care and the reality many Americans with cancer experience.
During the second phase, spanning 1999-2001, the Committee on Quality of Health Care in America, laid out a vision for how the health care system and related policy environment must be radically transformed in order to close the chasm between what we know to be good quality care and what actually exists in practice. The reports released during this phase—To Err is Human: Building a Safer Health System(1999) and Crossing the Quality Chasm: A New Health System for the 21st Century(2001)—stress that reform around the margins is inadequate to address system ills.
The series of IOM quality reports have included a number of metrics that illustrate how wide the quality chasm is and how important it is to close this gulf, between what we know is good quality care and what the norm is in practice.
To Err is Human put the spotlight on how tens of thousands of Americans die each year from medical errors and effectively put the issue of patient safety and quality on the radar screen of public and private policymakers. The Quality Chasm report described broader quality issues and defines six aims—care should be safe, effective, patient-centered, timely, efficient and equitable—and 10 rules for care delivery redesign.
Phase three of the IOM's Quality Initiative focuses on operationalizing the vision of a future health system described in the Quality Chasm report. In addition to the IOM, many others are working to create a more patient responsive 21st century health system, including clinicians/ health care organizations, employers/consumers, foundations/research, government agencies, and quality organizations. This collection of efforts focus reform a.
Improving practice through evidence not only helps lower healthcare improve.docxwrite4
- Improving healthcare practices through evidence-based research can help lower costs, improve outcomes and safety, and increase job satisfaction for medical professionals.
- It is important to disseminate information about evidence-based practices in order to advance the healthcare system, though it often takes years for research results to be implemented in practice.
- Strategies for disseminating evidence-based practice information include unit-level education, posters, and champions to help reinforce positive results.
This document summarizes a patient satisfaction survey conducted at the Massachusetts General Hospital Cancer Center. It provides background on the importance of measuring patient satisfaction and assessing the interpersonal aspects of care delivery. The literature review discusses factors that influence patient satisfaction, such as health status, age, sex, and specific care experiences. It also describes common treatments for breast cancer and the challenges patients face. The document outlines the study's method, results, and discussion sections to evaluate patient satisfaction at the MGH Cancer Center clinic.
Foundational Learning in Social Determinants of Health for Health Professionals by Dr. Haydee Encarnacion Garcia. Presented at the Emerging Trends in Nursing Conference at Indiana Wesleyan University on June 1, 2017.
1. Open communication and information sharing between healthcare providers, patients, and families. This includes involving families in rounds and decision-making.
2. Collaboration where patients and families are viewed as integral parts of the care team and participate in care activities and decisions.
3. Recognition that patients exist within social networks of family and friends whose needs should also be addressed to provide holistic, supportive care.
A SWOT Analysis Of The Physiotherapy Profession In KuwaitJim Webb
This research article conducted a SWOT analysis of the physiotherapy profession in Kuwait through 17 key informant interviews. The interviews identified strengths like funding for services and motivated professionals, as well as weaknesses such as lack of education, resources, marketing, and standardized practices. Opportunities mentioned were untapped demand, development of the physiotherapy association, and collaboration. Threats included low public awareness, challenges with interprofessional practice, and cultural views on health. The analysis concluded that opportunities exist to advance the profession through the physiotherapy association advocating for standards, research, and collaboration.
Prudent healthcare and patient activation (1)Andrew Rix
The document discusses patient activation, which refers to empowering patients to take greater control of their health. It finds that activated patients who are informed and able to make healthy choices tend to have better health outcomes and lower healthcare costs. Interventions like education programs and community support can increase patient activation levels. The Patient Activation Measure is presented as a tool to measure a patient's knowledge, skills, and confidence in managing their health across different conditions. The document argues that whole-system approaches are needed to successfully promote patient activation, and that further studies could explore applying activation principles to planned care services in Wales.
Brandis M
YOU MATTER.
FAMILY MATTERS.
SECCION 1
Population: Divorce or Separated adults
Timing: 45-60 Minutes
Group size: 6-8 individuals
Materials: Pen, & Poem sheet, paper
START: EXPLAINING WHAT MENTAL HEALTH IS AND WHAT THE GOAL OF THE GROUP. 2 sentences of guidelines.
GOALS:
Introduce the concept of healthy relationships
· INTRODUCTION OF MYSELF
· INTRO OF MEMBERS
· INTRO ACTIVITY: READ POEM “THIS WAS ONCE A LOVE POEM” BY JANE HIRSHFIELD
This was once a love poem,
before its haunches thickened, its breath grew short,
before it found itself sitting,
perplexed and a little embarrassed,
on the fender of a parked car,
while many people passed by without turning their heads.
It remembers itself dressing as if for a great engagement.
It remembers choosing these shoes,
this scarf or tie.
Steps:
1. Hand everyone the poem. Have them read it. After, hand them a piece of paper, and ask them to write one word of the poem or in general that describes how they’re feeling.
2. Explain what the purpose of the poem is. Have everyone show and talk about what they wrote on the piece of paper. Validate their feelings. Re-Explain the purpose of the group.
Questions to consider:
1. What is love?
2. Define healthy, unhealthy, and abusive. Define a healthy/unhealthy relationship
3. What are your expectations in future relationships?
SECCION 2
Population: Divorce or Separated adults
Timing: 45-60 Minutes
Group size: 6-8 individuals
Materials: Activity paper, pen
START:
· EXPLAIN THE GOALS OF THE SECCION.
· ACTIVITY: START OFF WITH MOOD METER ACTIVITY.
Steps:
1. Define family. What does family mean to you?
2. Members will complete form (shorter version of course) of https://www.thebalancedlifellc.com/images/forms/Couples-Counseling-Initial-Intake-Form.pdf
3. Discuss with the members their answers. Get to know each other deeper.
Questions:
1.
Running head: GOALS AND OUTCOMES IN CONTEXT 1
GOALS AND OUTCOMES IN CONTEXT 4
WEEK3 PART 1
Goals and Outcomes in Context
Student Name
Institutional Affiliation
Course
Date
Goals and Outcomes in Context
The health need identified is the lack of access to healthcare in a systematic and preventive way by Riverbend City citizens. Access to healthcare is a glaring concern in the neighborhood. One qualitative theme from the interview is the problematic access to preventative healthcare. It shows that lack of access to healthcare is a problem since very few people feel like they have access to healthcare, especially preventive healthcare. The problem affects the people who work and those who do not. Some of the top concerns regarding preventive healthcare are the lack of sufficient programs and resources for obesity prevention and chronic disease. The other qualitative theme from the interview is structural barriers that impede individuals' access to long-term medical care. It indicates the need for the city to empower organizations ...
The document summarizes key topics covered in a Professional Capstone and Practicum course, as reflected in a student's journal. The journal addresses new practice approaches learned, including evidence-based practice and intraprofessional collaboration. It also discusses healthcare delivery systems, ethics, population health, the role of technology, health policy, leadership models, and health disparities. The student reflects on strengthening their cultural competence and how the course helped them meet competencies.
From a blame culture to a just culturein health careNare.docxbudbarber38650
From a blame culture to a just culture
in health care
Naresh Khatri
Gordon D. Brown
Lanis L. Hicks
Background: A prevailing blame culture in health care has been suggested as a major source of an unacceptably
high number of medical errors. A just culture has emerged as an imperative for improving the quality and
safety of patient care. However, health care organizations are finding it hard to move from a culture of blame
to a just culture.
Purpose: We argue that moving from a blame culture to a just culture requires a comprehensive understanding
of organizational attributes or antecedents that cause blame or just cultures. Health care organizations need
to build organizational capacity in the form of human resource (HR) management capabilities to achieve a
just culture.
Methodology: This is a conceptual article. Health care management literature was reviewed with twin objectives:
(a) to ascertain if a consistent pattern existed in organizational attributes that lead to either blame or just
cultures and (2) to find out ways to reform a blame culture.
Conclusions: On the basis of the review of related literature, we conclude that (a) a blame culture is more likely to
occur in health care organizations that rely predominantly on hierarchical, compliance-based functional
management systems; (b) a just or learning culture is more likely to occur in health organizations that elicit
greater employee involvement in decision making; and (c) human resource management capabilities play an
important role in moving from a blame culture to a just culture.
Practice Implications: Organizational culture or human resource management practices play a critical role in the
health care delivery process. Health care organizations need to develop a culture that harnesses the ideas and
ingenuity of health care professional by employing a commitment-based management philosophy rather than
strangling them by overregulating their behaviors using a control-based philosophy. They cannot simply wish
away the deeply entrenched culture of blame nor can they outsource their way out of it. Health care
organizations need to build internal human resource management capabilities to bring about the necessary
changes in their culture and management systems and to become learning organizations.
T
he aim of this article is twofold. First, it identifies
a set of organizational attributes that perpetuate
a blame culture and those that foster a just cul-
ture in health care. Specifically, it explores if the blame
culture is inherent in hierarchical, functional structures
that are ubiquitous in health care organizations and if
work systems based on greater involvement of health
care employees or professionals promote a just culture.
October–December � 2009312
Health Care Manage Rev, 2009, 34(4), 312-322
Copyright A 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins
Naresh Khatri, PhD, is Associate Professor, Health Management and Informatics, Unive.
Four Population Health Management Strategies that Help Organizations Improve ...Health Catalyst
Population health management (PHM) strategies help organizations achieve sustainable outcomes improvement by guiding transformation across the continuum of care, versus focusing improvement resources on limited populations and acute care. Because population health comprises the complete picture of individual and population health (health behaviors, clinical care social and economic factors, and the physical environment), health systems can use PHM strategies to ensure that improvement initiatives comprehensively impact healthcare delivery.
Organizations can leverage four PHM strategies to achieve sustainable improvement:
Data transformation
Analytic transformation
Payment transformation
Care transformation
CLINICAL GOVERNANCE: AS DRIVE FOR PATIENT SAFETY.Ruby Med Plus
The focus on patient safety is an international phenomenon. Patient safety is an integral component of the quality of care. The governance of patient safety‘encompasses panoply of regulatory processes that directly or indirectly intend to manage, prevent or limit iatrogenic events in oral health care services. The Influence of Health Inquiries on Clinical Governance Systems in a case Study of the Douglas Inquiry focus on patient safety within the health industry, which has led to the extensive adoption of the term clinical governance. This term is used to describe the systems and processes that a healthcare organization has in place that add to the maintenance of patient safety, accountability and responsibility for patient safety. The introduction of clinical governance is therefore aimed at improving the quality of clinical care at all levels of an organization by consolidating, codifying, and standardizing organizational policies and approaches, particularly clinical and corporate accountability. (Scally, 1998). Clinical governance demands a major shift in the values, culture and leadership, to place greater focus on the quality of clinical care and to make it easier to bring about improvement and change in clinical practice. Clinical governance helps in examining and measuring patient outcomes to ensure optimum quality of care (Balding, 2005).
This document discusses leadership for patient engagement in the NHS. While the NHS has focused on public consultations and one-off engagement initiatives, true culture change is required to make services patient-centered. Leaders face challenges in shifting beliefs, attitudes, and behaviors away from disease-focused care toward responsive, empowering care centered around patients' needs and preferences. Successful approaches require strategic, system-wide efforts to engage patients in shared decision-making, self-management of long-term conditions, and improving quality by understanding patients' perspectives. Isolated projects are easier than changing mainstream practice to prioritize the patient experience in all interactions and functions.
This document discusses patient and family centered care. It explains that patient and family centered care involves working together with providers, patients, and families to improve the patient experience and quality of care. It shares how other organizations have successfully adopted this model of cultural change. This model is referred to as patient and family centered care (PFCC). Facilities that have implemented PFCC have seen benefits like reduced call lights, fewer falls, and lower readmission rates. The adoption of a new PFCC culture takes continual effort from the entire healthcare team.
This document outlines the Canadian Nurses Association's position on primary health care. It believes primary health care is integral to improving health outcomes for Canadians and that its principles, such as accessibility, health promotion, and intersectoral collaboration, are the most effective way to provide equitable healthcare. The CNA also believes primary health care and nursing are closely connected, and nursing standards and education should be grounded in primary health care principles. Adopting a primary health care approach could help address rising healthcare costs and improve Canada's performance on health indicators relative to other countries.
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An Empowerment Approach To Needs Assessment In Health Visiting Practice
1. An empowerment approach to needs assessment in health visiting
practice
ANNA M. HOUSTON
ANNA M. HOUSTON BSc, MA, RGN, RM, RHV
Health and Equality Development Officer (Sure Start), The Link Centre, St George’s Hospital,
Hornchurch RM12 6RS, UK
SARAH COWLEY
SARAH COWLEY BA, PhD, PGDE, RGN, RCNT, RHV, HVT
Professor of Community Practice Development, King’s College London, London, UK
Accepted for publication 11 November 2001
Summary
• This paper examines the usefulness of an integrated approach to needs
assessment using an empowerment framework, within a health visitor/client
interaction, in the home setting.
• It is intended to demonstrate the existence of a flexible approach to assessing need
that is based on research about necessary processes for carrying out health visiting.
• The design of the tool described in this paper allows the use of professional
judgement as well as fulfilling commissioning requirements to address health
outcomes.
• Health promotion and empowerment are central to health visiting practice and
should be reflected in the way needs are assessed.
• Many NHS trusts have introduced a system of targeting and prioritizing
health visiting through a system of questioning to assess needs. This may reveal
the work that health visitors do, but may also inhibit the open, listening approach
required for client empowerment.
• Different methods of assessing need can be used that do not compromise the
commissioning requirements, the health visitor’s duty of care or professional
accountability.
• The empowerment approach is key to the philosophy of health visiting.
• There are ways of approaching needs assessment that do not compromise the
ethos of partnership-working in a health promoting way.
Keywords: empowerment, integration, needs assessment, needs assessment tool,
outcomes, priority care.
Background
In the United Kingdom, health visitors aim to provide a
preventive, health promoting service that has always
Correspondence to: Anna M. Houston, R&D, The Link Centre,
St George’s Hospital, Hornchurch RM12 6RS, UK (e-mail: annam-
houston@hotmail.com).
Journal of Clinical Nursing 2002; 11: 640–650
640 2002 Blackwell Science Ltd
2. tended to be heavily influenced by government policy. In
consequence, it seems that health visiting practice has lost
much of its autonomy in the last 15 years, having been
substantially medicalized in its orientation and deflected
from its primary preventive function (Robinson, 2000).
The advent of a new Labour government in 1997 and
rejection of previous New Right policies brought, for the
first time in 18 years, the prospect of change in the health
visiting service. It was suggested that health visitors, in
common with their nursing and midwifery colleagues,
were to be seen as:
Public health workers, focusing on whole communi-
ties as well as individuals, fulfilling the public health
functions of community profiling, health needs
assessment, communicable disease control and com-
munity development (DoH, 1999a, p. 60)
Many health visitors felt that recognition of the import-
ance of promoting health, alongside the proactive element
of the health visiting service, in working with children,
families and communities, was a long awaited change in
government attitude. At the same time, the public health
terminology created confusion regarding the remit of
health visitors. In practice, the policy agenda provoked a
sense of excitement mixed with anxiety. How could health
visitors implement the many new ideas emanating from
government? Craig Smith (1998) reminded us that
community development tends to be used for all or part of
the work of health visiting. In that case, were these really
new ideas, or a return to a lost path?
Also, whilst promoting a modern approach to delivering
health care (Department of Health [DoH], 1997, 1999a,
2000, Home Office, 1998), echoes of the past administra-
tion lingered. Provision of services based on systematic
assessment of need, a starting point for resource allocation
(Institute of Public and Environmental Health, 1994),
continues to be considered good practice. The strategy for
nursing, midwifery and health visiting, for example,
proposes that:
Understanding and responding to local health
needs and working with local communities will
become an increasingly significant aspect of profes-
sional practice (DoH, 1999a, p. 16)
The idea of obtaining accurate and appropriate informa-
tion before deciding on a care plan is seen as a
commendable part of the process of care delivery for
individuals. Defining objectives and identifying the means
by which those same objectives might be met is also part of
the care plan following assessment (Robinson Elkan,
1996). However, the above quote draws attention to the
dual expectation of health visitors, that they can deliver
information about local health needs for organizational
purposes, whilst maintaining the ethos of health visiting in
their practice with individuals, which remains a challenge.
Much has been written about how health visitors can
assess needs across their local populations, particularly for
purposes of assessing workload, or weighting caseloads
(Shepherd, 1992
1 ; Rowe et al., 1995; Horrocks et al.,
1998). Many NHS trusts have developed guidance of
some kind through which health visitors are supposed
either to assess needs or prioritize the families they visit,
largely for organizational purposes (Appleton, 1997, 2000).
Far less attention has been paid to the need to ensure that
health visiting practice maintains its primary function of
promoting health, whilst carrying out these additional
functions. That is the focus of this paper.
In the first half of the paper, the concept of empow-
erment will be unravelled in relation to health promotion
and needs assessment, and a range of qualitative research
will be used to locate the features of empowerment in
established models of health visiting. The second half of
the paper is devoted to describing how these features were
applied, by using a ‘field of words’ explicitly developed in
practice for the purpose of assessing needs through an
empowerment approach. This model was applied along-
side a prioritizing approach that enabled health visitors to
meet some of the organizational needs, without sacrificing
the central ethos of health visiting.
Empowerment
EMPOWERMENT AND HEALTH PROMOTION
EMPOWERMENT AND HEALTH PROMOTION
Empowerment has its roots in the radical socialist thought
of 30 years ago: 1970s feminism, self-help and collective
consciousness-raising. Empowerment is a political concept
as well as being based in individual and group work
(Kendall, 1998). The World Health Organization (WHO,
1986) has long accepted that ‘actively empowered com-
munities’ are necessary to generate health. Empowerment
is a process, defined as:
…a mechanism by which people, organizations
and communities gain mastery over their affairs
(Rappaport, 1987, p. 122).
Many practitioners express their dislike of the term
‘empowerment’, suggesting that it is a ‘vogue’ expression
that has become so tired and overused that it no longer has
meaning in health terms. Such doubts have been echoed in
critiques that suggest that the term can be interpreted in
so many ways that it is not clear what purpose it serves
(Brown Piper, 1995). However, whilst it has been
likened to a ‘holy grail’ in health promotion (Rissell, 1994),
empowerment is a concept that has become inextricably
Exploring clients’ needs An empowerment approach to needs assessment 641
2002 Blackwell Science Ltd, Journal of Clinical Nursing, 11, 640–650
3. linked with health promotion ideals and principles. Tones
suggests that:
Perhaps the single most important feature of health
promotion is empowerment (Tones, 1991, p. 17).
Kalnins et al. (1992) demonstrate the proximity of
empowerment to health promotion, setting out three
principles of importance:
• health promotion must address problems that people
themselves define as important;
• health promotion must involve public participation
alongside experts;
• health promotion will be most effective when combined
with healthy public policy.
Empowerment is not simply about transfer of power from
one individual to another (Rodwell, 1996; Kendall, 1998;
Kuokkanen, 2000). In a sense you cannot empower
someone else; they can only do that for themselves.
However, a health professional might show them the way.
In understanding empowerment, one must understand
who or what one has authority over. Built into this is the:
Quality of the relationship between a person and his
or her community, environment or something out-
side one’s self (Rappaport, 1987, p. 130).
In a nursing context the word ‘power’ is associated with a
hierarchical organizational structure and authoritative
leadership, with ‘one person restricting another’s freedom
of action’ in a setting of coercion and domination
(Kuokkanen, 2000, p. 236). She suggests that the key
tools for generating power are ‘creation of opportunities,
effective information, and support’ ideas that are equally
relevant in community settings for the work of health
visitors.
The central purpose of health visiting is to promote
health; the goal is to focus on primary prevention. These
aims have been achieved in the past through an
integrative process where assessment of need is part of
an ongoing pattern of care, with both need and care
being intertwined (Cowley et al., 2000). This approach
has tended to leave much of the process implicit and
therefore open to criticism because it could not be readily
scrutinized by outside observers, managers or service
commissioners.
As in any managed service, health visitors are required
to articulate what they do in terms that ensure that the
service they offer can be accounted for and financed.
Dingwall Robinson (1993) highlighted the difficulty of
understanding what is accomplished in home visiting,
which led to the legitimacy of the service being ques-
tioned. Reporting a study concluded in 1986, before the
drive towards explicitly assessing need and at a time when
primary prevention was not regarded as important by
government, Dingwall and Robinson said of the home
visit:
The encounter is not used to conduct any clear and
systematic health assessment or health education,
although these goals may be pursued covertly or
opportunistically (Dingwall Robinson, 1993,
p. 169).
Whilst being critical of the service for its lack of clarity
and focus, they also highlighted the positive aspects
associated with health visiting practice, which
Is in effect, the systematic ethnographic study of
community by an expert in public health (p. 171).
It is also worth noting that systematic reviews of health
visitor home visiting carried out more recently have found
this approach to be very effective at targeting a wide range
of needs (Elkan et al., 2000; Ciliska et al., 2001). However,
it has proved surprisingly difficult to promote that
message, despite the force of a high-profile recommenda-
tion that health visitor home visiting should be streng-
thened to reduce inequalities in health (Acheson, 1998),
which is a key government target (DoH, 1999b).
The implicit and hidden nature of needs assessments
carried out in the home appear to be viewed with great
suspicion by at least some managers and commissioners of
health visiting, who wish to receive auditable accounts of
the needs being identified by the services they fund.
Dingwall Robinson (1993) point out that the contract-
driven language of the quasi-market in health care,
introduced in 1990, excluded views of health need
that could not be readily packaged or counted. This lay
at the heart of the difficulty for many health visitors,
who wished to provide a service based on the principles
of health visiting (CETHV, 1977), within a philosophy of
empowerment.
EMPOWERMENT APPROACH TO NEEDS ASSESSMENT
EMPOWERMENT APPROACH TO NEEDS ASSESSMENT
Arnstein’s (1969) classic work depicts the idea of a ‘ladder
of citizen participation’ that demonstrates the many stages
between citizen empowerment and manipulation of the
powerless. Arnstein (1969) talks about the blocks to
achieving participation as being, on the powerholder side,
‘racism, paternalism and resistance to power re-distribu-
tion’. On the have-not side, the issues are ‘inadequacies of
socio-economic infrastructure and knowledge base …
alienation and distrust’ (p. 21). Arnstein (1969) suggests
that, on the partnership rung of the ladder, power is
redistributed through negotiation between citizens and
power holders; it is through give-and-take and sharing
plans that decision-making occurs. Therefore, in the
‘empowerment approach’ the assessment process is seen as
2002 Blackwell Science Ltd, Journal of Clinical Nursing, 11, 640–650
642 A. M. Houston and S. Cowley
4. an opportunity to promote and develop what Kieffer
(1984) has dubbed ‘participatory competence’ on the part
of the client, whose position is described in terms of
citizenship and empowerment.
Highlighting the benefits gained from using an
empowerment approach in the ‘Family Matters
Programme’, for example, Cochran (1986) suggested that
it was possible to show with some certainty the families
who would benefit most from the programme. However,
programme planners decided to avoid targeting only
those families (mainly single parents) because it would
lead to stigma by implying that not all citizens are
equal. Importantly, they believed that ‘targeting’ moved
the consumer’s role from an ‘active partner to a passive
recipient’ (p. 29) within the process. Cochran suggests that
empowerment is ‘an interactive process involving mutual
respect’ (1986, p. 15). Other key features of empowerment
involve:
1. Exploring how clients can harness their own health
creating potential and capacity, which involves giving
control of the interaction to the client.
2. Exploring health in a participatory way that allows
judgements to be made, but not in isolation of the
client.
3. Approaches to enhancing health may extend beyond
the particular individual or family, to encompass the
situation in which the family lives.
Allowing professional judgement and flexibility within
practice is an important issue. It is not about offering a
closed choice of possible needs chosen by professionals
and offered to the client to ratify. Highlighting the deficits
inherent in checklist-type assessment scores, Elkan et al.
(2001, p. 118) state that ‘professional judgements of health
visitors are crucial to any assessment of priority’. In an
empowerment approach to needs assessment and service
provision, the enabling role of the health visitor is one of
facilitator and resource, where the client leads the
interaction and thus the assessment process. There is a
wealth of qualitative research about activities and purposes
embedded within the health visiting process that help to
explain how this can happen in practice (Table 1).
EMPOWERMENT IN HEALTH VISITING PRACTICE
EMPOWERMENT IN HEALTH VISITING PRACTICE
Current government policy is seeking to involve the
consumer (DoH, 1999a,c, 2001) and practitioners are
seeking ways to make this happen. As a model of practice,
empowerment involves being prepared to accept shifts in
the direction of conversation to maintain open agreement
between health visitor and client about the purpose of the
contact (Cowley, 1991). This fits with Kuokkanen’s (2000)
view that empowerment should be an ‘interactive process’.
In practice, client-centredness requires the ‘fringe work’
that lies outside normal organizational agendas, like
arranging appointments at times to suit the client rather
than the clinic (de la Cuesta, 1993). These research
examples echo the early ideas of Arnstein (1969), where
negotiation, give-and-take and shared decision-making
were regarded as important.
Luker Chalmers (1990) detail the complex processes
and amount of time needed to accomplish what they call
‘entry work’, whereby health visitors offer their service,
presenting themselves in a way that enables them to
understand fully and engage with the client’s situation.
Health visitors aim to identify which needs are high on the
client’s agenda by listening and responding to small cues
Table 1 Empowerment approach: the field of words
Relevant health visiting research Health visiting practice Intent for client
1. Enabling relationships (Pearson, 1991;
Chalmers Luker, 1991; de la Cuesta, 1994)
1. Health visitor as facilitator and resource
2. Assessment is integral to practice
1. Client in the lead
2. Promotes ‘participatory competence’
2. Gaining access/entry work
(Luker Chalmers, 1989)
3. Flexible view of what constitutes ‘need’
4. Encourages client-centred approach
3. Non-prescriptive: permitted needs
not predetermined
3. Health promotion work (Chalmers, 1992)
4. Client-centredness; ‘fringe work’
to practice
5. Allows professional judgement
4. Validation of client’s perspective/
opinion
(de la Cuesta, 1993)
5. Development: changing expectations
6. Fosters acceptance of the client view
7. Proactive search for health needs
5. Inclusive of contextual and
socio-cultural issues
(Pearson, 1991)
6. Shifting focus in conversation (Cowley, 1991)
7. Unpredicted needs/therapeutic prevention
(Cowley, 1995b)
6. Non-stigmatizing
7. Assessment as an opportunity to
discuss health, not a condition
for receiving service
8. Actively promoting resources for health
(Cowley, 1995a)
2002 Blackwell Science Ltd, Journal of Clinical Nursing, 11, 640–650
Exploring clients’ needs An empowerment approach to needs assessment 643
5. within the interaction, shifting their attention to the
direction indicated as acceptable to the client (Cowley,
1991). These approaches are important if health visitors
are to follow Kalnin et al.’s (1992
2 ) suggestion that health
promotion must address problems that are defined as
important by clients themselves.
Prioritizing the client view highlights the idea of public
participation alongside the expert, as suggested by Kalnin
et al. (1992). In the empowerment approach the consumer
is regarded as an active participant in the process; in health
visiting the notion of enabling clients actively to develop
their own resources for health is stressed (Cowley, 1995a;
Cowley Billings, 1999). Health visitors might regularly
expect to meet unforeseen and unpredicted needs when
undertaking supposedly ‘routine’ visits in the course of
their work (Cowley, 1995b). The ability of the service to
treat the problems of clients as if they are ‘normal’ rather
than ‘deviant’ in promoting health (Chalmers, 1992) adds
to these essential prerequisites in the ‘health promotion
work’ of the health visitor. The term ‘therapeutic
prevention’ describes the combination of support and
education used by health visitors to counter the risks and
suffering embedded in complex family situations (Cowley,
1995b).
Health visitor–client relationships are not an end in
themselves, but they enable health promotion work to be
initiated and accomplished (Chalmers Luker, 1991; de la
Cuesta, 1994). Rappaport (1987) suggested that empow-
erment had much to do with the ‘quality of the
relationship’. In similar vein, Pearson (1991) showed
how development of the professional–client relationship is
integrally bound in practice with development of the
mother as a person, of the mother as a mother and
development of the child (Pearson, 1991).
However, research has shown that health visitors may,
despite expressing enthusiasm for participation, practise
in a disempowering way (Latter, 1998
3 ) Wallerstein
Bernstein (1988) suggest that empowerment is about
gaining power to effect change, a point that applies to
both practitioners and clients. Working in an empower-
ing way can be very challenging, particularly if set in the
context of a hierarchical, paternalistic organization that
resists power re-distribution between the different levels
of responsibility.
An open assessment tool, used as an adjunct to practice
to trigger discussions, can become the catalyst in
empowering health visiting practice. One such system is
the ‘Family Wise’ programme (Glover, 2001), which
encourages self-identification of needs through the use of
cartoons without text. These may be particularly suitable
for clients where literacy is a problem or if English is not
the first language. Another alternative, suitable for use
where cartoons are either not needed or not considered
suitable for a particular population, became known as the
‘Field of Words (FOW)’ in the NHS trust where it was
developed. In common with Family Wise cartoons, the
aim was to ‘trigger’ and ‘open up’ dialogue with clients to
enable them to recognize and discuss self-identified needs;
this allowed and encouraged an empowerment approach to
needs assessment.
Empowerment approach to needs assessment
DEVELOPING THE FIELD OF WORDS ASSESSMENT
DEVELOPING THE FIELD OF WORDS ASSESSMENT
The FOW assessment tool (Houston, 1997) was developed
with the aim of focusing on an empowerment approach to
assessing needs. It is offered here as a work in progress and
one way forward in this difficult area of needs assessment
in health visiting practice. The development process
involved practitioners in a long journey of ‘trial and error’.
Systems that involved ticking boxes or lists of risk factors
were tried and discarded for a number of reasons. Great
difficulty was experienced in finding an exemplar, or ideal
model, of needs assessment that would fit within the open
framework of health visiting practice.
Rappaport (1987), based on the work of Kuhn (1970,
1977), described an exemplar as a defined ‘professional
community’s shared examples of problem solution’. This
world-view is then shared by others of like mind, who
become a part of this ‘disciplinary matrix’ of professional
knowledge. These matrices then form part of the concep-
tual world-view held by the professional and learned by
the study of exemplars which adds to the body of practical
knowledge in the profession. Adding layer of knowledge
on layer, the professional, having solved earlier similar
problems within their sphere of expertise, is able to apply
similar thinking to new problems. This subsequently adds
to the knowledge base within the professional community.
This ‘study of exemplars’ led the health visitors, in their
development process in the practice setting, towards an
understanding of what did not work, in terms of health
visiting needs assessment. However, great difficulty was
experienced in discovering an assessment process that
would fit with the premise of an open, empowered system
where relationship-building was part of the process.
Various checklist-style assessment forms were tried and
with each one there grew a disciplinary matrix towards the
formulation of a practical knowledge base suggesting that
formal checklist systems were inflexible, uncomfortable to
use, created anxiety, caused stigma, caused affront in their
bluntness and closed down the normal process of rela-
2002 Blackwell Science Ltd, Journal of Clinical Nursing, 11, 640–650
644 A. M. Houston and S. Cowley
6. tionship-building that was so important to the empowered
approach.
EXEMPLARS IN HEALTH VISITING PRACTICE
EXEMPLARS IN HEALTH VISITING PRACTICE
In this case the exemplar for needs assessment was found
to be:
• Priority should be given to the client/health visitor
relationship when assessing need.
This exemplar was built on a disciplinary matrix of
findings of what did not work in practice (Fig. 1).
As Barker (1996) suggests, the checklist type of needs
assessment seemed to undermine health visitors’ profes-
sional judgement. As well as creating difficulties in sharing
a complicated document with a client, use of this type of
assessment implied that a style of closed questioning was
preferred when in health visiting the opposite was the
case. Avoiding any sense of stigma for families and
focusing on the ‘normal’ rather than on ‘deviance’ was an
important aim. Health visiting should not be regarded as a
sort of ‘social police’, as discussed by Dingwall
Robinson (1993). However, there is a difficulty if the
service adheres to a kind of ‘archaeological model of health
visiting’ that requires digging around in the client’s past,
unbidden, during one-to-one interaction, in the name
of a health visiting assessment. This approach may fail
to focus on clients’ current and future perspectives,
which have been shown to have more power to move
people on through life’s difficulties (O’Hanlon Weiner
Davies, 1988
4,5 ; de Shazer, 1988, 1994
4,5 ; George et al., 1990;
O’Hanlon Beadle, 1996
6,7 ; Ratner, 1998).
The foundations of the eventual way forward, of
assessing need using this empowerment approach, owes
something to the type of current/future focus strategy of
‘brief solution focused therapy’ (O’Hanlon Weiner
Davies, 1988; de Shazer, 1988, 1994; George et al., 1990;
O’Hanlon Beadle, 1996; Ratner, 1998). Focusing on the
present and future perspective in this way allows a return
to the past, but only if the client leads because they control
the agenda.
Concerns to validate the client’s view, by including
them in the process of assessment in a non-stigmatizing
way as well as addressing outcome measures were
important. The FOW acted as a ‘trigger’ tool opening
up discussion, allowing the client to set the agenda
by defining and discussing their perceived needs (see
Table 1).
The first priority was to develop a system that would
allow an empowerment approach to be maintained in
practice. The assessment tool literally used a ‘Field of
Words’ or adjective list. The concept has been used
elsewhere, for example, as a method of evaluating a
teaching session; participants are asked to circle the words
that most relate to their feelings about the session, such as
‘enjoyable’, ‘funny’, ‘boring’, ‘too long’, or ‘too short.’
Also, it was one element of a successful study (Gordon
Grant, 1997) addressing the mental health of adolescents
in Glasgow.
The Exemplar
The Matrix
Priority must be given to
relationship-building
Check lists
upset clients
Clients feel interrogated
Questioning
makes clients
angry
Paperwork gets
in the way of the
real work of
health visiting
The questions
seem to stop the
health visiting
process
It seems that I
am meeting my
needs to get
paperwork done
and not the
clients’ needs
I feel embarrassed
working in this
way, I don’t know
why
The list
worries the
client
Assessing need
is important
I worry about my
relationship with
my client
Figure 1 Discovery matrix of pro-
blem aspects using ‘tick box’ tools.
16
2002 Blackwell Science Ltd, Journal of Clinical Nursing, 11, 640–650
Exploring clients’ needs An empowerment approach to needs assessment 645
7. THE HOUSTON ‘FIELD OF WORDS’ ASSESSMENT TOOL
THE HOUSTON ‘FIELD OF WORDS’ ASSESSMENT TOOL
This trigger tool was developed expressly in response to
and in rejection of a ‘tick box’ assessment process, already
in place, that health visitors found difficult to use. This
was therefore a service development and was not set
within a research frame (see Fig. 2). The search was for a
flexible way of assessing need that could meet management
demands but did not operate as a barrier in the
development of the client–health visitor relationship.
The FOW document began with a statement of intent
on the front page to explain what the assessment aimed to
do and how it would be used:
The field of words assessment has been developed by
health visitors to help you look at your own health. It
will also help the health visitor to get to know more
about you and your family so that the health visiting
service can assist with any health care needs that you
may have.
‘What is health? What are the things that matter to
you?’
The main body of the document contained a series of
adjective lists, each including positive, negative, neutral and
discursive descriptors related to each aspect of the assess-
ment (e.g. like, hate, good, difficulties, enjoy, loved, sad,
etc.) (see Fig. 1 for an extract of only four of the aspects).
Ten key areas were identified for the development area
(semirural Sussex): (1) home, (2) family life, (3) work life,
(4) relationships, (5) my childhood, (6) my health, (7) my
family’s health, (8) community and environment, (9)
emotional health and lifestyle, (10) expectations (of health
visiting service).
In other districts, different areas of interest might be
central; for example, a specific section for the needs of
asylum seekers. The aim was for the process of assessing
need to be carried out within a partnership approach
between the professional and client, specifically reflecting
the needs of the area.
THE FIELD OF WORDS IN USE
THE FIELD OF WORDS IN USE
Control of the interaction would be given to the client by
handing them the FOW document to complete in their
own way. The timing of the assessment was flexible;
health visitors delayed its use when more pressing issues
were clearly evident. The client would be asked to circle
any words that they felt were relevant to their current life
or needs as they interpreted them. They could fill in as
little or as much as they wished, adding extra comments
to each section. Clients were allowed and even encouraged
to focus on one area to the exclusion of other aspects
within the tool, if that reflected their preference and
awareness of their own needs. They were advised that the
process would lead to a plan for future health visiting
being drawn up jointly, pooling the professional ability of
the health visitor and the client’s knowledge of their own
situation, to help resolve problems highlighted by the
tool.
Professional skills and judgement are a strong element
in the use of this tool. One client said:
FAMILY ASSESSMENT
Home own rented like hate concerns about safety temporary
low standard of living high standard of living
..........................................................................................................................
..........................................................................................................................
Family life good and enjoyable not enough time for myself emotional support
help from family members new family member/step parent difficulties
violence/bullying help from social services problem with my children
..........................................................................................................................
..........................................................................................................................
Work life unemployed social support job loss/insecurity difficulties
work affects family life do not like my job enjoy work on benefit
stressful
..........................................................................................................................
..........................................................................................................................
Relationships good with spouse/partner need someone to talk to difficulties
no close friends bad relationships with other family members
problems with spouse/partner close friends
good relationships with other family members
..........................................................................................................................
..........................................................................................................................
(Houston 1997) p 2.
Figure 2 Extracts from Field of
Words assessment.
2002 Blackwell Science Ltd, Journal of Clinical Nursing, 11, 640–650
646 A. M. Houston and S. Cowley
8. I can’t possibly fill this in because I would have to
write on it that both myself and my husband are on
antidepressants.
The health visitor reassured her that she did not need to
fill it in but asked if she would like to talk about the
antidepressant treatment. The client was relieved to talk
about her many problems. A positive action plan resulted
with onward referral to the general practitioner, family
centre, opportunity nursery group, speech and language
therapist and the child psychologist. Although the FOW
document was never completed, it had fulfilled its
function of opening up meaningful dialogue with a new
client in a participatory way that addressed problems
defined by the client within a relationship building
experience of negotiation and support.
Following discussion, the client and professional agreed
the care plan and review date, both signing to this effect
on the back page of the assessment document, the rest of
the document, in this instance, was never completed.
Compliance was not a requirement in this approach. It
was considered entirely valid for a client to highlight a
problem but choose not to receive help at that time. A
married woman who had discovered that her husband was
homosexual, for example, said:
I know I have relationship problems but I’m not
ready to deal with it yet.
HEALTH VISITORS’ EXPERIENCE OF USING THE FIELD
HEALTH VISITORS’ EXPERIENCE OF USING THE FIELD
OF WORDS
OF WORDS
Enabling individuals to help themselves can be a slow
process that involves accepting their viewpoint and
allowing the client to have total control of the assessment
process. This means that in practice the client holds the
document, reads it and chooses what to write in it. This
has an impact on the decision-making process for the
practitioner, which may be quite threatening to some
professionals. However, positive comments from health
visitors who used the assessment were some measure of its
usefulness in practice. This style of assessing needs is still
regarded as a work in progress with further consumer
evaluation planned.
The FOW was used by health visitors as an adjunct to
their professional skills to assess need, and not as a
replacement of their ability to do the job. The value of this
tool was mainly as a ‘trigger’ for discussion. For the
practitioner, it acts as a method of active reflection of the
clients’ views and needs. It was not valid as a diagnostic
instrument or a screening tool; and was not designed as
such. It was expressly developed to allow the client to have
control over the interaction, to create focus in the
interaction and to act as a trigger to the client’s own
thoughts to help them set the agenda and have control
over the interaction.
This style of assessment may present difficulties for
health commissioners and managers who believe that
requiring health visitors to operate to a predetermined
schedule or protocol of visits is a way of achieving a
quality service. The idea of entering into an interaction
with a completely open agenda is unusual in healthcare
circles; it may even be unique to health visiting. As
Dingwall Robinson (1993) indicate, working in this way
may appear unfocused and lacking in purpose, particularly
to those who fail to understand the process. This means
that health visitors need to take responsibility to explain to
managers and commissioners how this style of practice can
be rendered manageable and accountable in organizational
terms.
PRIORITIES OF CARE
PRIORITIES OF CARE
Health visitors involved in developing the FOW devised a
method of recording priorities of care (Merrington, 1997)
to account for the work that was undertaken through the
care planning process using the FOW. This reflected
Williams’ (1997) finding that health visitors tend to target
their work within a framework of a basic minimum service
for all and assessment of individuals or families, rather
than through community profiles.
In this prioritizing system, families with the highest
level of need were designated ‘Priority Care 1’ (PC1).
These included families with whom the health visitor was
actively involved on a fairly regular basis, or about whom
there was a high level of concern. This group included
families that would be expected to move in and out of the
category fairly rapidly. When a new baby is born, for
example, this generates a need for regular contact with
health visiting services for a few weeks; or someone with a
high risk of postnatal depression identified through
screening (Holden et al., 1989) may also need short-term,
intensive support.
The second group, ‘Priority Care 2’ (PC2), included a
large number of clients with particular or specific needs,
perhaps following bereavement, diagnosis of a disability or
expressions of anxiety. Contact with this group may also
be regular, but less frequent than for the PC1 group;
alternatively, a client or family may fall into this group,
although their needs are complex, but because of their
greater independence in coming to groups or clinics they
are supported in a different way by the service. In both
priority groups, a specific programme of care would be
planned and agreed with clients, following completion of
2002 Blackwell Science Ltd, Journal of Clinical Nursing, 11, 640–650
Exploring clients’ needs An empowerment approach to needs assessment 647
9. the FOW assessment. Once there was agreement with the
family that they had no active need for the health visiting
service they would become part of the third group, core
programme. This consisted of a minimal programme of
child health promotion (Hall, 1996).
All client contacts were recorded on a computer system
for workload management purposes in the NHS trust.
The Priority of Care system implemented, with the three
levels (PC1, PC2 and core programme), replaced the
former multitude of descriptors. Using only three classi-
fications allowed health visitors to report changes in client
status rapidly and thus a measurable outcome of care
following intervention could be seen as clients moved
through the system from PC1 to PC2 and ultimately to the
core programme. This yielded some measure of work done
and positive outcomes achieved.
Conclusion
Normandale (2001) suggests the importance of attending
to three key aspects of empowerment and partnership
working; to help the client ‘feel valued’ to be able to ‘take
part in the decision-making process’ and finally allow the
client to ‘make choices’ by right within the process. This
is very much a part of the Houston Field of Words type
of open assessment. Experience of using the FOW tool
showed that offering control and power to the client does
nothing to diminish the role of the health visitor in
assessing need. Instead, it gives an opportunity for the
service to flourish by offering clients what they really
need and not a professional ideal of what we think they
need.
Anecdotally, the approach of designating priorities
according to three different levels (PC1, PC2, core
programme) is popular in a number of NHS Trusts,
although systems are little reported and no empirical work
is known that has evaluated it. It appears ‘user friendly’ for
both practitioners and clients as it avoids the stigmatizing
language associated with designating families ‘at risk’ and
so can be explained in a way that enables clients to join in
the prioritizing process. Clients often expressed delight
that they had moved to the ‘core programme’, nick-named
(after the storage of records) ‘in the bottom drawer’. They
saw this as a positive step, a marker towards independence
and development, and felt empowered to deal with the life
issue in question. This avoids the potential, shown by
Bowns et al. (2000), for ‘low-priority’ clients to feel
dissatisfied with minimal health care provision. Actively
involving clients in planning their level of care allows
discussion of misconceptions, as well as a reminder of how
to contact the health visiting service for future needs.
This service development has shown that systems
are needed to demonstrate organizational efficiency and
clinical effectiveness without undermining the empower-
ment aspects of health promotion in health visiting
practice. Focusing on only the assessment belies the
importance that should be placed on the future plan that
is created out of the listening and discussing that is so
much a part of health visiting practice and that takes
place in conjunction with the client. Any tool or trigger
that is used to examine client need must be open and
flexible and not get in the way of the seemingly invisible
but clearly powerful processes described in health visiting
research.
The challenge for the health visiting service is to find
ways of addressing the conflicting pressures that others
place on it that can lead to dilution of the service and a loss
of focus on what health visiting is about or is capable of
achieving. Health visitors need systems that allow them to
listen to clients, giving time and space to build therapeutic
relationships allowing use of their professional judgement
to address appropriate action at the appropriate time.
However, showing that they are able to achieve some
positive change through their work is crucial if health
visiting is to adapt to the requirements of the modernized
NHS.
Acknowledgements
This is dedicated, with my grateful thanks, to my own
CPT Noel Tewson, retired health visitor. She demon-
strated to me by good example and much ‘sitting by
Nellie’ what it really was to health visit in an empowering
way.
Thanks to the health visitors in East Grinstead for their
enthusiasm and helpful comments on the FOW develop-
ment and also to managers, particularly Beverly Merring-
ton for her vision and support of health visiting practice.
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