Accelerate upgrades & reduce risk by partnering with Bentech experts. Customers Who are with Bentech’s OpenText Professional Services-led upgrades or other implementation projects reported a 75% reduction in inquiries to customer support.

1. Ample Capabilities of Upgraded OpenText Exstream
Upgrading to the latest version of OpenText Exstream can bring several benefits and
improvements to your organization's customer communications management processes.
While the specific changes and enhancements can vary depending on the version you are
upgrading from and the latest version available, here are some general outcomes you can
expect:
1. New features and functionality: Upgrading to the latest version of OpenText Exstream
often introduces new features and enhanced functionality. These could include advanced
personalization options, improved template design capabilities, expanded integration
possibilities with other systems, enhanced omni-channel delivery options, or upgraded
analytics and reporting capabilities.
2. Enhanced user experience: Upgrades often focus on improving the user interface and
overall user experience. This can include a more intuitive interface, simplified workflows,
and better usability, making it easier and more efficient for users to create, manage, and
deliver customer communications.

2. 3. Performance and scalability improvements: Upgrading to the latest version can lead to
performance enhancements and increased scalability, allowing you to handle larger volumes
of customer communications and deliver them more quickly and efficiently.
4. Security and compliance updates: The latest version of OpenText Exstream may include
security enhancements to protect sensitive customer data and ensure compliance with
industry regulations and standards. This can help safeguard customer information and
maintain data privacy.
5. Bug fixes and stability improvements: Upgrading to the latest version often addresses issues
and bugs found in previous versions, providing a more stable and reliable platform for
managing customer communications.
6. Vendor support and updates: By upgrading to the latest version, you can ensure that you
receive ongoing support from OpenText and access to future updates, patches, and new
features as they become available. This helps to keep your customer communications
management system up to date and aligned with evolving business needs.
7. Advanced Document Design: Upgrades may introduce new features and tools for
document design, allowing for more sophisticated and visually appealing communications.
This could include advanced typography options, layout enhancements, interactive elements,
and support for multimedia integration.
Accelerate upgrades & reduce risk by partnering with Bentech experts.
Customers Who are with Bentech’s OpenText Professional Services-led
upgrades or other implementation projects reported a 75% reduction in
inquiries to customer support.
Let our experts work with your in-house teams to assess your current
environment and prepare recommendations for a successful upgrade, whether
on-premises, in the cloud or in a hybrid environment. To learn more about
OpenText Exstream23.2, check out our Services page, or Contact us directly.