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National Aeronautics and Space Administration




                                SRB Success Story

                                         Steve Jurczyk, SRB Chair
                                        Bill Ochs, Project Manager
                                       Tahani Amer, Review Manager




Project Management Challenge 2010
Independent Review in Action
February 9-10, 2010


                                                                     1   1
Used with Permission
Overview
                              Independent Program
                              Assessment Office




  •   Project Objective
  •   SRB Chair Perspective
  •   Project Perspective
  •   RM Perspective
  •   Lessons Learned
  •   Conclusion




                                          2
LDCM Overview
                                                                                                                         Independent Program
                                                                                                                         Assessment Office

                                                                     LDCM Data Needed to Address NASA Earth
                  Mission Objectives                              Science Focus Areas, Questions, and Applications
     • Provide continuity in the multi-decadal
       Landsat land surface observations to study,                    Focus Areas                     Science Questions
       predict, and understand the consequences                   • Carbon Cycle,              - What are the changes in global land
       of land surface dynamics                                   Ecosystems, &                cover and land use, and what are their
                                                                                               causes?
          • Land cover/use change                                 Biogeochemistry
          • Human settlement and population                                                    - How do ecosystems, land cover &
                                                                  • Water & Energy Cycle       biogeochemical cycle respond to and affect
          • Ecosystem dynamics                                                                 environmental change?
          • Landscape scale carbon stocks                         • Earth Surface & Interior   - What are the consequences of land cover
          • Resource management/societal needs                                                 and land use change for human societies
                                                                                               and the sustainability of ecosystems?
                                                                                               - What are the consequences of increased
                                                                                               human activities on coastal regions?

                                                                                               Instruments
                                                                         • Operational Land Imager – BATC
                                                                         • Optional Thermal Infrared Sensor – GSFC

                                                                                               Spacecraft
                                                                          • GDAIS

                                                                                                 Mission Team
                                                                  • NASA Goddard Space Flight Center
                                                                  • Dept. of Interior’s United States Geological Survey (USGS)
   Landsat 7 data used to aid Indonesian government with          • NASA Kennedy Space Center
tsunami relief efforts (David Skole, Michigan State University)
             LRD – December 2012                                                                                                        3
LDCM Summary Master Schedule
                               Independent Program
                               Assessment Office




 BACKUP CHARTS




                                           4
LDCM SRB Chair Experience – Keys to Success
                                                                       Independent Program
                                                                       Assessment Office


• Goal: Help the Project Succeed
 • Utilize board experience to communicate lessons learned & identify opportunities
   and issues
 • Make recommendations consistent with Project requirements
 • Use advisories and RFA’s to document opportunities and issues
 • Review project responses and provide feedback
• SRB membership – appropriate combination of technical and programmatic
 experience
• Extremely important to develop detailed plan for KDP’s
 – Begin planning several months prior to the site visit
 – Establish communication methodology/plan with the SRB members, Project and
   the Convening Authority
 – Develop a detailed schedule including deliverables
• Accommodate Project’s Schedule to support reviews
  – Subset of SRB members attend lower level reviews

                                                                                   5
LDCM SRB Chair Experience – Meeting the
 Challenges of KDP’s                                                  Independent Program
                                                                      Assessment Office


• SRR/MDR/PNAR and KDP-B
  – Agreement on the SRB membership and the ToR
 – Reconciliation of Independent Cost Estimate with the Project (and IPAO and
   Division and Mission Directorate and Agency PMC)
 – Compliance with Agency briefing requirements – documented and
   undocumented
 – Recommended Launch Readiness Date and Budget to achieve a more
   reasonable level of confidence consistent with Agency policy
• PDR/NAR and KDP-C
 – Independent verification of SRB member independence due to new policy
   regarding Organizational and Personal Conflict of Interest
 – Significant change in requirements – Added a second instrument (TIRS)
 – Requirement to report to Agency PMC 30 days after the “site visit’
    • Held separate events for PDR and NAR/site visit separated by 3 months
 – New requirements of NPD 1000.5 Including Joint Confidence Level
    • LDCM was the first to develop a JCL prior to KDP-C
    • Significant learning curve for everyone, significant effort
                                                                                  6
LDCM Project SRB Experience
                                                                      Independent Program
                                                                      Assessment Office


• Keys to a successful SRB Experience

 – Board members with relative experience
    • ≈ 30% of LDCM SRB members have past Landsat experience
    • Specific GSFC-related experience (including both in-house and out-of-
      house experience)
    • Independent (of GSFC) reviewers have comparative experience

 – Develop a partnership based on communication and trust

 – Maintain a productive relationship
    • Work together with the SRB (board should not be treated like they are the
      “Review Police”)

 – Involve SRB members in lower level reviews

             Bottom Line: SRB is part of the Mission Team


                                                                                  7
LDCM Project SRB Experience
                                                                             Independent Program
                                                                             Assessment Office

• Meeting challenges associated with missions milestones requires working closely
  with the SRB exercising “Keys To Success”

     • Leading to KDP-B, LDCM had a over aggressive schedule mandated to it
       without Project-held funded schedule
        – Worked closely with SRB
          »Overcame 5 widely different independent schedules and cost estimates
          »Developed achievable LRD recommendation which was approved by Agency
           Program Management Council

     • Leading to KDP-C, LDCM was one of first projects to do JCL estimate
       – Not only did the Project have work with PA&E to overcome challenges associated
         with developing JCL, but had to develop an approach to working with SRB to
         produce Project/SRB JCL
          »Project developed JCL
          »Work with SRB on an agreed set of inputs to model (risks and uncertainty
            factors)
                »Project maintains and runs JCL model
          »Went forward through confirmation review process with combined Project/SRB
            JCL estimate

                                                                                         8
LDCM SRB RM Experience – Keys to Success
                                                                     Independent Program
                                                                     Assessment Office


• Goal: ensure Project success through the independent reviews process
  – Key elements of success:
     • Have the right team: Chair, SRB members, and System Review Manager
     • Proactive Project Manager/Deputy that follow up with SRB recommendations
       and RFAs
     • Communicate with SRB members, PM, and PE
     • Understand the review requirements and Agency policies
     • Unburden the Chair and the SRB members
     • Partnership with PE, PM, and SRB members
     • Understand the issues and consequences
     • Accommodate Agency senior management schedule
     • Document the result at every level
     • Make it happen!




                                                                                 9
Lessons Learned
                                                                       Independent Program
                                                                       Assessment Office



• Project Lessons Learned
  – Start SRB process early
  – SRB members with relative experience is extremely important
  – Involve SRB in lower level reviews
  – Follow-through on commitments

• SRB Lessons Learned
  – Detailed planning with Center/Project and early involvement of SRB critical to
    successful reviews – document schedule in ToR
  – Adequately developing and reconciling/reviewing independent cost and
    schedule assessments takes significant time and effort
  – Meeting requirement to report to Agency PMC 30 days after the site visit
    extremely challenging
     • Separate PDR and NAR by at least 3 months
     • Review JCL methodology and results prior to NAR

                                                                                   10
Conclusion
                                                                  Independent Program
                                                                  Assessment Office



 • The summary key elements of the success are:

  –   Great cooperation between the SRB and the Project
  –   SRB members with appropriate expertise and experience
  –   Understanding the review requirements and policies
  –   Development of approach to reconcile independent cost and
      schedule assessments including JCL

  – Can- Do” attitude from both sides - Just do it!




                                                                              11
Independent Program
          Assessment Office




Back up




                      12
New Requirements (SRR/MDR & PDR)
                                   Independent Program
                                   Assessment Office



 • Review
   – Independent Policy
   – NPR 1000.5 & JCL
   – Reporting Cycle
 • Project
   – New Instrument




                                               13
LDCM PDR/NAR Schedule
                                                                                                                 Independent Program
                                                                                                                 Assessment Office

 • ToR Submission for Approval                                                                               May 27, 2009
 •   Cost & Schedule SRB Chair and IPAO w/ Project – Set expectations GSFC                                   May 27, 2009
 •   CADRE Delivered by Project                                                                              June 15, 2009
 •   Project begins putting data in PBMA                                                                     June 15, 2009
 •   SRB – PDR Kickoff Meeting                                               NASA-HQ                         June 16, 2009
 •   All Data in PBMA                                                                                        July 2, 2009
 •   PDR charts available                                                                                    July 7, 2009
 •   LDCM PDR                                                                Maritime Institute              July 14-17, 2009
 •   One- Pager Project lead                                                                                 July 30, 2009
 •   SRB Risk List Inputs                                                                                    July 27, 2009
 •   Cost & Schedule JCL Meeting w/Project                                   GSFC                            August 27, 2009
 •   Cost and Schedule Meeting w/ Project                                    GSFC                            October 7, 2009
 •   SRB- NAR Site Visit                                                     Maritime Institute              October 14-23, 2009
        Programmatic Analysis w/SRB                                                                         October 16, 2009
        SRB Deliverables (Inputs to Steve & Tahani)                                                         October 16, 2009
        SRB Discussions & JCL Model Run w/SRB Risks                                                         October 19-22, 2009
        One Pager SRB/Project to CA                                         Telecon          (3:30- 4:30)   October 27, 2009
 •   SRB Telecon to discuss result of JCL                                                                    November 4, 2009
 •   SRB Project Pre-brief                                                                                   November 5, 2009
 •   IPAO Dry Run                                                            LaRC                            November 6, 2009
 •   Briefing to GSFC CMC                                                    GSFC             (12:30-4:00)   November 10, 2009
 •   Briefing to ESD                                                         HQ               (1:00-2:30)    November 17, 2009
 •   Briefing to SMD PMC                                                     HQ               (1:00-3:00)    November 30, 2009
 •   PA&E AA Pre-Brief                                                       HQ               (9:00-9:30)    December 3, 2009
 •   Submit draft briefing package to APMC                                   Electronically                  December 3, 2009
 •   AA Pre-Brief                                                            Telecon                         December 4, 2009
 •   Submit final briefing package to APMC                                   Electronically                  December 11, 2009
 •   Briefing to APMC KDP- C                                                 HQ                              December 16, 2009




                                                                                                                               14
SRR/MDR Review Schedule                                                               Independent Program
                                                                                      Assessment Office

 ToR Development: Submit for Approval                            April 1, 2008
 Review products and documentation (PBMA) Available              April 24, 2008
 SRB Kick-Off/Planning                                           April 29, 2008
 Project Documentation Re view                                   April-May, 2008
 Site Review(Conference Center at the Maritime Institute)        May 20-23, 2008
 SRB Discussion and Project/Program Out-brief                    May 23, 2008
 SRB Deliverables/Inputs to Steve & Tahani                       June 10, 2008
 Chair/RM Compiled first draft of report and distribute to SRB   June 30, 2008
 ICE Reconciliation with Project Complete                        July 8, 2008
 ICE complete                                                    July 9, 2008
 Inputs/changes for SRB Final Report Due                         July 10, 2008
 IPAO Dry Run                                                    July 18, 2008
 Issued SRB Final Report                                         July 20, 2008
 Briefing to GSFC CMC                                            July 25, 2008
 Briefing to ESD                                                 August 13, 2008
 Briefing to SMD PMC                                             August 22, 2008
 Submit briefing package to APMC                                 September 2, 2008
 Briefing to APMC                                                September 23, 2008




                                                                                                  15
SRB Members                                                     Independent Program
                                                                Assessment Office


 Steve Jurczyk      LaRC        LDCM Chair
 Tahani Amer        IPAO- HQ    Review Manager
 Barbara Stone-Towns IPAO- HQ   Cost Analyst
 Dave Amason        GSFC        I&T
 Deane Charlson     GSFC        Communication System
 Scott Croomes      MSFC        System Engineering
 Harry Culver       GSFC        C&DH
 Carolyn Dent       GSFC        Ground System/ SRM
 Mike Gazarik       LaRC        Instrumentation
 Dan Helfrich       GSFC        Mechanical System
 Robert Hodson      LaRC        C&DH
 Landis Markley     GSFC        GNC/Software System
 Ron Mueller        KSC         Launch Vehicle Ops
 Lyn Oleson         USGS        Ground System/Software
 Phil Sabelhaus     GSFC        Mission Design/Project Mgmt.
 Steven Scott       GSFC        Spacecraft System/Mission Ops


                                                                            16
SRB Consultants                                                    Independent Program
                                                                   Assessment Office




           Name            Organization          Discipline Area
    Bjorn Eng            JPL                 System Engineering

    Dennis Hewitt        Bay Engineering     Thermal Structure
                         Innovations (BEI)
    Sylvia Shen          Aerospace           Scientist

    Michele King         Acumen              Schedule Analyst


    • GSFC, HQ, LaRC, KSC, MSFC, USGS, and Expert Support.
    • This SRB is Civil Service Consensus with Expert Support
      Board, CS2.




                                                                               17

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Amer bill steve

  • 1. National Aeronautics and Space Administration SRB Success Story Steve Jurczyk, SRB Chair Bill Ochs, Project Manager Tahani Amer, Review Manager Project Management Challenge 2010 Independent Review in Action February 9-10, 2010 1 1 Used with Permission
  • 2. Overview Independent Program Assessment Office • Project Objective • SRB Chair Perspective • Project Perspective • RM Perspective • Lessons Learned • Conclusion 2
  • 3. LDCM Overview Independent Program Assessment Office LDCM Data Needed to Address NASA Earth Mission Objectives Science Focus Areas, Questions, and Applications • Provide continuity in the multi-decadal Landsat land surface observations to study, Focus Areas Science Questions predict, and understand the consequences • Carbon Cycle, - What are the changes in global land of land surface dynamics Ecosystems, & cover and land use, and what are their causes? • Land cover/use change Biogeochemistry • Human settlement and population - How do ecosystems, land cover & • Water & Energy Cycle biogeochemical cycle respond to and affect • Ecosystem dynamics environmental change? • Landscape scale carbon stocks • Earth Surface & Interior - What are the consequences of land cover • Resource management/societal needs and land use change for human societies and the sustainability of ecosystems? - What are the consequences of increased human activities on coastal regions? Instruments • Operational Land Imager – BATC • Optional Thermal Infrared Sensor – GSFC Spacecraft • GDAIS Mission Team • NASA Goddard Space Flight Center • Dept. of Interior’s United States Geological Survey (USGS) Landsat 7 data used to aid Indonesian government with • NASA Kennedy Space Center tsunami relief efforts (David Skole, Michigan State University) LRD – December 2012 3
  • 4. LDCM Summary Master Schedule Independent Program Assessment Office BACKUP CHARTS 4
  • 5. LDCM SRB Chair Experience – Keys to Success Independent Program Assessment Office • Goal: Help the Project Succeed • Utilize board experience to communicate lessons learned & identify opportunities and issues • Make recommendations consistent with Project requirements • Use advisories and RFA’s to document opportunities and issues • Review project responses and provide feedback • SRB membership – appropriate combination of technical and programmatic experience • Extremely important to develop detailed plan for KDP’s – Begin planning several months prior to the site visit – Establish communication methodology/plan with the SRB members, Project and the Convening Authority – Develop a detailed schedule including deliverables • Accommodate Project’s Schedule to support reviews – Subset of SRB members attend lower level reviews 5
  • 6. LDCM SRB Chair Experience – Meeting the Challenges of KDP’s Independent Program Assessment Office • SRR/MDR/PNAR and KDP-B – Agreement on the SRB membership and the ToR – Reconciliation of Independent Cost Estimate with the Project (and IPAO and Division and Mission Directorate and Agency PMC) – Compliance with Agency briefing requirements – documented and undocumented – Recommended Launch Readiness Date and Budget to achieve a more reasonable level of confidence consistent with Agency policy • PDR/NAR and KDP-C – Independent verification of SRB member independence due to new policy regarding Organizational and Personal Conflict of Interest – Significant change in requirements – Added a second instrument (TIRS) – Requirement to report to Agency PMC 30 days after the “site visit’ • Held separate events for PDR and NAR/site visit separated by 3 months – New requirements of NPD 1000.5 Including Joint Confidence Level • LDCM was the first to develop a JCL prior to KDP-C • Significant learning curve for everyone, significant effort 6
  • 7. LDCM Project SRB Experience Independent Program Assessment Office • Keys to a successful SRB Experience – Board members with relative experience • ≈ 30% of LDCM SRB members have past Landsat experience • Specific GSFC-related experience (including both in-house and out-of- house experience) • Independent (of GSFC) reviewers have comparative experience – Develop a partnership based on communication and trust – Maintain a productive relationship • Work together with the SRB (board should not be treated like they are the “Review Police”) – Involve SRB members in lower level reviews Bottom Line: SRB is part of the Mission Team 7
  • 8. LDCM Project SRB Experience Independent Program Assessment Office • Meeting challenges associated with missions milestones requires working closely with the SRB exercising “Keys To Success” • Leading to KDP-B, LDCM had a over aggressive schedule mandated to it without Project-held funded schedule – Worked closely with SRB »Overcame 5 widely different independent schedules and cost estimates »Developed achievable LRD recommendation which was approved by Agency Program Management Council • Leading to KDP-C, LDCM was one of first projects to do JCL estimate – Not only did the Project have work with PA&E to overcome challenges associated with developing JCL, but had to develop an approach to working with SRB to produce Project/SRB JCL »Project developed JCL »Work with SRB on an agreed set of inputs to model (risks and uncertainty factors) »Project maintains and runs JCL model »Went forward through confirmation review process with combined Project/SRB JCL estimate 8
  • 9. LDCM SRB RM Experience – Keys to Success Independent Program Assessment Office • Goal: ensure Project success through the independent reviews process – Key elements of success: • Have the right team: Chair, SRB members, and System Review Manager • Proactive Project Manager/Deputy that follow up with SRB recommendations and RFAs • Communicate with SRB members, PM, and PE • Understand the review requirements and Agency policies • Unburden the Chair and the SRB members • Partnership with PE, PM, and SRB members • Understand the issues and consequences • Accommodate Agency senior management schedule • Document the result at every level • Make it happen! 9
  • 10. Lessons Learned Independent Program Assessment Office • Project Lessons Learned – Start SRB process early – SRB members with relative experience is extremely important – Involve SRB in lower level reviews – Follow-through on commitments • SRB Lessons Learned – Detailed planning with Center/Project and early involvement of SRB critical to successful reviews – document schedule in ToR – Adequately developing and reconciling/reviewing independent cost and schedule assessments takes significant time and effort – Meeting requirement to report to Agency PMC 30 days after the site visit extremely challenging • Separate PDR and NAR by at least 3 months • Review JCL methodology and results prior to NAR 10
  • 11. Conclusion Independent Program Assessment Office • The summary key elements of the success are: – Great cooperation between the SRB and the Project – SRB members with appropriate expertise and experience – Understanding the review requirements and policies – Development of approach to reconcile independent cost and schedule assessments including JCL – Can- Do” attitude from both sides - Just do it! 11
  • 12. Independent Program Assessment Office Back up 12
  • 13. New Requirements (SRR/MDR & PDR) Independent Program Assessment Office • Review – Independent Policy – NPR 1000.5 & JCL – Reporting Cycle • Project – New Instrument 13
  • 14. LDCM PDR/NAR Schedule Independent Program Assessment Office • ToR Submission for Approval May 27, 2009 • Cost & Schedule SRB Chair and IPAO w/ Project – Set expectations GSFC May 27, 2009 • CADRE Delivered by Project June 15, 2009 • Project begins putting data in PBMA June 15, 2009 • SRB – PDR Kickoff Meeting NASA-HQ June 16, 2009 • All Data in PBMA July 2, 2009 • PDR charts available July 7, 2009 • LDCM PDR Maritime Institute July 14-17, 2009 • One- Pager Project lead July 30, 2009 • SRB Risk List Inputs July 27, 2009 • Cost & Schedule JCL Meeting w/Project GSFC August 27, 2009 • Cost and Schedule Meeting w/ Project GSFC October 7, 2009 • SRB- NAR Site Visit Maritime Institute October 14-23, 2009  Programmatic Analysis w/SRB October 16, 2009  SRB Deliverables (Inputs to Steve & Tahani) October 16, 2009  SRB Discussions & JCL Model Run w/SRB Risks October 19-22, 2009  One Pager SRB/Project to CA Telecon (3:30- 4:30) October 27, 2009 • SRB Telecon to discuss result of JCL November 4, 2009 • SRB Project Pre-brief November 5, 2009 • IPAO Dry Run LaRC November 6, 2009 • Briefing to GSFC CMC GSFC (12:30-4:00) November 10, 2009 • Briefing to ESD HQ (1:00-2:30) November 17, 2009 • Briefing to SMD PMC HQ (1:00-3:00) November 30, 2009 • PA&E AA Pre-Brief HQ (9:00-9:30) December 3, 2009 • Submit draft briefing package to APMC Electronically December 3, 2009 • AA Pre-Brief Telecon December 4, 2009 • Submit final briefing package to APMC Electronically December 11, 2009 • Briefing to APMC KDP- C HQ December 16, 2009 14
  • 15. SRR/MDR Review Schedule Independent Program Assessment Office ToR Development: Submit for Approval April 1, 2008 Review products and documentation (PBMA) Available April 24, 2008 SRB Kick-Off/Planning April 29, 2008 Project Documentation Re view April-May, 2008 Site Review(Conference Center at the Maritime Institute) May 20-23, 2008 SRB Discussion and Project/Program Out-brief May 23, 2008 SRB Deliverables/Inputs to Steve & Tahani June 10, 2008 Chair/RM Compiled first draft of report and distribute to SRB June 30, 2008 ICE Reconciliation with Project Complete July 8, 2008 ICE complete July 9, 2008 Inputs/changes for SRB Final Report Due July 10, 2008 IPAO Dry Run July 18, 2008 Issued SRB Final Report July 20, 2008 Briefing to GSFC CMC July 25, 2008 Briefing to ESD August 13, 2008 Briefing to SMD PMC August 22, 2008 Submit briefing package to APMC September 2, 2008 Briefing to APMC September 23, 2008 15
  • 16. SRB Members Independent Program Assessment Office Steve Jurczyk LaRC LDCM Chair Tahani Amer IPAO- HQ Review Manager Barbara Stone-Towns IPAO- HQ Cost Analyst Dave Amason GSFC I&T Deane Charlson GSFC Communication System Scott Croomes MSFC System Engineering Harry Culver GSFC C&DH Carolyn Dent GSFC Ground System/ SRM Mike Gazarik LaRC Instrumentation Dan Helfrich GSFC Mechanical System Robert Hodson LaRC C&DH Landis Markley GSFC GNC/Software System Ron Mueller KSC Launch Vehicle Ops Lyn Oleson USGS Ground System/Software Phil Sabelhaus GSFC Mission Design/Project Mgmt. Steven Scott GSFC Spacecraft System/Mission Ops 16
  • 17. SRB Consultants Independent Program Assessment Office Name Organization Discipline Area Bjorn Eng JPL System Engineering Dennis Hewitt Bay Engineering Thermal Structure Innovations (BEI) Sylvia Shen Aerospace Scientist Michele King Acumen Schedule Analyst • GSFC, HQ, LaRC, KSC, MSFC, USGS, and Expert Support. • This SRB is Civil Service Consensus with Expert Support Board, CS2. 17