Get Real Health
InstantPHR and Allscripts Sunrise
Submitted by:
Jason Harmon, CTO; Christina Caraballo, Healthcare Strategist; and Andy Payne, Solution Architect
Introducing InstantPHR
Empowering Patients through Innovative Solutions
InstantPHR™ Patient Engagement Platform
Highly-customizable collection of 120+ data visualization and care
management tools
    •   Integrates with any EMR, HIE, or clinical data repository
    •   Connects with 80+ home health devices
    •   Includes patient, provider, and admin interfaces
    •   Supports DIRECT and Blue Button
Turn-key solutions are available for:
    • Meaningful Use
    • Chronic Disease Management
    • Readmissions Management & Care Transitions
Privacy and security focused
    • HIPAA, HITECH, HITRUST CSF
    • ONC Privacy Notice



                                © 2013 – Get Real Health Proprietary and Confidential
Solution Overview
Solution Description
     • Integrating Get Real Health’s InstantPHR platform with Allscripts’ Sunrise platform
       enables collaboration between providers and patients by providing care
       management tools. For example, customized care plans allow patients to track
       and record their progress via InstantPHR while their provider simultaneously
       tracks that progress from within the Allscripts’ Sunrise Electronic Medical Record,
       using the familiar Sunrise clinician interface.
     • Providers can be alerted of any important information or review patients’ progress
       as part of normal case review.

Healthcare/Business Problem addressed
     • Empowering patients to become an intricate part of the care team by providing
       them with tools to track their progress while managing their condition creates
       valuable data and insight for healthcare providers. It can allow the provider to
       intervene when a patient starts to deteriorate rather than when they are admitted
       to hospital. This allows the provider to provide pro-active care services to a larger
       number or patients, rather than reactive services to a smaller patient population.
     • Ultimately, this pro-active care is cheaper to implement than costly reactive care.

InstantPHR addresses both categories of the Allscripts Open App Challenge
     • Applications that improve management of high cost chronic diseases.
          • Focus on chronic disease management for this challenge.
     • Innovative approaches to addressing value-based care imperatives.
Usability and Design: InstantPHR Overview
InstantPHR is a collection of data visualization and care management
tools for patients and providers designed to deliver comprehensive
patient engagement solutions for:
    •    Healthcare providers and
         hospital systems
    •    Health information exchanges
    •    Health non-profits
         organizations
    •    Employers/wellness providers
    •    Payers
    •    Retail pharmacies and clinics
The fastest, most flexible and most cost-effective way to engage patients
through their PCs, smartphones, tablets and mobile home health devices.
InstantPHR is available on all platforms, including Windows 8.


              © 2013 – Get Real Health Proprietary and Confidential
Usability and Design: Comprehensive Health
Management Tool
•   Care plans
•   Alerts
•   Reminders
•   Health Journals (ODLs and ADLs)
•   Questionnaires/Assessments
•   Secured communication
•   Personalized patient education
•   Personalized target ranges
•   Quality measurement and monitoring
•   Personalized health recommendations
•   Disease-specific tools and trackers




               © 2013 – Get Real Health Proprietary and Confidential
Meaningful Use Patient Centric Objectives

• 2014 EHR Modular Certification for
  patient-centric objectives
    •    View, download and transmit to 3rd party
    •    Patient-specific education resources
    •    Secure messaging
    •    All relevant privacy and security objectives

• Scheduled to be Stage 2 certified by early Q2 2013




                              © 2013 – Get Real Health Proprietary and Confidential
Solution examples
Care Transitions Management
   •   Southampton NHS Trust
   •   South London & Maudsley NHS Trust
Readmissions Management
   •   New York City Health & Hospitals Corp.
Patient engagement / Meaningful Use
   •   Alberta Health Services
   •   INTEGRIS Health
   •   LA Department of Aging
   •   HEALTHeLINK Clinical Information Exchange
Chronic Disease Management
   •   Diabetes, heart failure, kidney disease – MedStar Health
   •   Mental Health – Lawson
   •   Leukemia and Prostate cancer – TELUS



               © 2013 – Get Real Health Proprietary and Confidential
© 2013 – Get Real Health Proprietary and Confidential
Development, Integration & Go to
Market Strategy
Development Stage
• The development of InstantPHR for Phase 1 Submission
  to integrate with Allscripts Sunrise is in the prototype
  stage.
• The InstantPHR platform from Get Real Health is an
  award-winning, established product that provides both
  web and mobile optimised patient and provider portals
• For this proposed solution, custom UI ‘widgets’ will need
  to be created to:
   o Enable the patient to link-up their PHR account with their Sunrise
     EMR record
   o Allow the patient to request to send a copy of their progress to
     the Sunrise EMR and optionally pull down common info to the
     PHR
Overview - Remote Care Management
1   The patient creates a Patient Portal        Patient                1
    account. Once created, they can request
    that their account be linked to their                                          Patient Portal




                                                                                                         Alerts/Reminders
    Sunrise EMR record

2   Once linked to the EMR Record, the Provider
    can assign a Care Plan for the patient using
    the Provider Portal. From home, the patient
    records their progress against their care plan
    using the Patient Portal                                                       Provider Portal
3   At regular intervals, or at the initiation of the
    patient, a copy of the Patient’s progress against
    their care plan is pushed to Sunrise EMR and
    added as a Progress Note, tagged as ‘Patient                  Single Sign-on     3           4                          5
    Provided Data’                                                 For Provider
4   The Patient can request that a common set of
                                                                       2
    their data be pulled down to their Personal
    Health Record

5   The Provider can request to be Alerted if specific                              Sunrise Acute Care
    data, or data meeting specific criteria is entered by   Provider
    the patient. These alerts will result in an ‘Alert‘                6
    progress note being added to the EMR record, for
    action by the provider
    The Provider can view the Patient’s progress against their
6   care plan by checking the progress notes in the Sunrise EMR
Technical Integration
We envisage that the following Helios SDK classes and methods will be utilized to
facilitate the integration:
Functionality                             SDK Methods used
Store update of progress against care plan • PatientSelect.SetCurrentPatient
tasks                                      • Documents.SubmitProgressNote
Store alert on care plan item             • PatientSelect.SetCurrentPatient
                                          • Documents.SubmitProgressNote
Pull down patient information             •   PatientSelect.SetCurrentPatient
                                          •   PatientInfo.GetVisitHistory
                                          •   ClinicalInfo.GetAllergies
                                          •   ClinicalInfo.GetProblems
                                          •   ClinicalInfo.GetMedications

Authentication                            A dedicated user will be created in Sunrise to be used
                                          to populate the EMR record with the Patient provided data

                                          • Authentication.Login
                                          • Authentication.Reauthenticate
                                          • Authentication.Logout
Go To Market Plans

• Get Real currently has a well-established, active sales
  force that sells direct and through resellers
• Target markets where InstantPHR can add value for
  Allscripts customers include, but are not limited to
  hospitals, hospital systems, providers and health
  information exchanges
• Get Real Health uses an Annual SaaS pricing model which
  is based on a per user licensing model
Why InstantPHR?
•   Unique, innovative solution addressing universal healthcare needs
•   Completely flexible and customizable platform
•   Proven, effective consumer health platform
•   Time to deployment in weeks, not months
•   Platform can rapidly respond to organizations changing needs
•   Ability to create unique applications and user experiences for all
    stakeholders with one platform
•   Completely skinnable to match organizations brand look and feel
•   Multi-language and localization capable
•   Ability to seamlessly integrate with other Health Information Systems

Our video demonstrates how a patient can access their personal health
information from Allscripts’ EMR through our patient portal. It demonstrates
how data is transformed by our breadth of widgets to create care management
tools that enable collaboration between providers and patients via care plans
and secure messaging. For a glimpse of InstantPHR click here!



                     © 2012 – Get Real Health Proprietary and Confidential

Allscripts open app challenge slide deck final

  • 1.
    Get Real Health InstantPHRand Allscripts Sunrise Submitted by: Jason Harmon, CTO; Christina Caraballo, Healthcare Strategist; and Andy Payne, Solution Architect
  • 2.
  • 3.
    Empowering Patients throughInnovative Solutions InstantPHR™ Patient Engagement Platform Highly-customizable collection of 120+ data visualization and care management tools • Integrates with any EMR, HIE, or clinical data repository • Connects with 80+ home health devices • Includes patient, provider, and admin interfaces • Supports DIRECT and Blue Button Turn-key solutions are available for: • Meaningful Use • Chronic Disease Management • Readmissions Management & Care Transitions Privacy and security focused • HIPAA, HITECH, HITRUST CSF • ONC Privacy Notice © 2013 – Get Real Health Proprietary and Confidential
  • 4.
    Solution Overview Solution Description • Integrating Get Real Health’s InstantPHR platform with Allscripts’ Sunrise platform enables collaboration between providers and patients by providing care management tools. For example, customized care plans allow patients to track and record their progress via InstantPHR while their provider simultaneously tracks that progress from within the Allscripts’ Sunrise Electronic Medical Record, using the familiar Sunrise clinician interface. • Providers can be alerted of any important information or review patients’ progress as part of normal case review. Healthcare/Business Problem addressed • Empowering patients to become an intricate part of the care team by providing them with tools to track their progress while managing their condition creates valuable data and insight for healthcare providers. It can allow the provider to intervene when a patient starts to deteriorate rather than when they are admitted to hospital. This allows the provider to provide pro-active care services to a larger number or patients, rather than reactive services to a smaller patient population. • Ultimately, this pro-active care is cheaper to implement than costly reactive care. InstantPHR addresses both categories of the Allscripts Open App Challenge • Applications that improve management of high cost chronic diseases. • Focus on chronic disease management for this challenge. • Innovative approaches to addressing value-based care imperatives.
  • 5.
    Usability and Design:InstantPHR Overview InstantPHR is a collection of data visualization and care management tools for patients and providers designed to deliver comprehensive patient engagement solutions for: • Healthcare providers and hospital systems • Health information exchanges • Health non-profits organizations • Employers/wellness providers • Payers • Retail pharmacies and clinics The fastest, most flexible and most cost-effective way to engage patients through their PCs, smartphones, tablets and mobile home health devices. InstantPHR is available on all platforms, including Windows 8. © 2013 – Get Real Health Proprietary and Confidential
  • 6.
    Usability and Design:Comprehensive Health Management Tool • Care plans • Alerts • Reminders • Health Journals (ODLs and ADLs) • Questionnaires/Assessments • Secured communication • Personalized patient education • Personalized target ranges • Quality measurement and monitoring • Personalized health recommendations • Disease-specific tools and trackers © 2013 – Get Real Health Proprietary and Confidential
  • 7.
    Meaningful Use PatientCentric Objectives • 2014 EHR Modular Certification for patient-centric objectives • View, download and transmit to 3rd party • Patient-specific education resources • Secure messaging • All relevant privacy and security objectives • Scheduled to be Stage 2 certified by early Q2 2013 © 2013 – Get Real Health Proprietary and Confidential
  • 8.
    Solution examples Care TransitionsManagement • Southampton NHS Trust • South London & Maudsley NHS Trust Readmissions Management • New York City Health & Hospitals Corp. Patient engagement / Meaningful Use • Alberta Health Services • INTEGRIS Health • LA Department of Aging • HEALTHeLINK Clinical Information Exchange Chronic Disease Management • Diabetes, heart failure, kidney disease – MedStar Health • Mental Health – Lawson • Leukemia and Prostate cancer – TELUS © 2013 – Get Real Health Proprietary and Confidential
  • 9.
    © 2013 –Get Real Health Proprietary and Confidential
  • 10.
    Development, Integration &Go to Market Strategy
  • 11.
    Development Stage • Thedevelopment of InstantPHR for Phase 1 Submission to integrate with Allscripts Sunrise is in the prototype stage. • The InstantPHR platform from Get Real Health is an award-winning, established product that provides both web and mobile optimised patient and provider portals • For this proposed solution, custom UI ‘widgets’ will need to be created to: o Enable the patient to link-up their PHR account with their Sunrise EMR record o Allow the patient to request to send a copy of their progress to the Sunrise EMR and optionally pull down common info to the PHR
  • 12.
    Overview - RemoteCare Management 1 The patient creates a Patient Portal Patient 1 account. Once created, they can request that their account be linked to their Patient Portal Alerts/Reminders Sunrise EMR record 2 Once linked to the EMR Record, the Provider can assign a Care Plan for the patient using the Provider Portal. From home, the patient records their progress against their care plan using the Patient Portal Provider Portal 3 At regular intervals, or at the initiation of the patient, a copy of the Patient’s progress against their care plan is pushed to Sunrise EMR and added as a Progress Note, tagged as ‘Patient Single Sign-on 3 4 5 Provided Data’ For Provider 4 The Patient can request that a common set of 2 their data be pulled down to their Personal Health Record 5 The Provider can request to be Alerted if specific Sunrise Acute Care data, or data meeting specific criteria is entered by Provider the patient. These alerts will result in an ‘Alert‘ 6 progress note being added to the EMR record, for action by the provider The Provider can view the Patient’s progress against their 6 care plan by checking the progress notes in the Sunrise EMR
  • 13.
    Technical Integration We envisagethat the following Helios SDK classes and methods will be utilized to facilitate the integration: Functionality SDK Methods used Store update of progress against care plan • PatientSelect.SetCurrentPatient tasks • Documents.SubmitProgressNote Store alert on care plan item • PatientSelect.SetCurrentPatient • Documents.SubmitProgressNote Pull down patient information • PatientSelect.SetCurrentPatient • PatientInfo.GetVisitHistory • ClinicalInfo.GetAllergies • ClinicalInfo.GetProblems • ClinicalInfo.GetMedications Authentication A dedicated user will be created in Sunrise to be used to populate the EMR record with the Patient provided data • Authentication.Login • Authentication.Reauthenticate • Authentication.Logout
  • 14.
    Go To MarketPlans • Get Real currently has a well-established, active sales force that sells direct and through resellers • Target markets where InstantPHR can add value for Allscripts customers include, but are not limited to hospitals, hospital systems, providers and health information exchanges • Get Real Health uses an Annual SaaS pricing model which is based on a per user licensing model
  • 15.
    Why InstantPHR? • Unique, innovative solution addressing universal healthcare needs • Completely flexible and customizable platform • Proven, effective consumer health platform • Time to deployment in weeks, not months • Platform can rapidly respond to organizations changing needs • Ability to create unique applications and user experiences for all stakeholders with one platform • Completely skinnable to match organizations brand look and feel • Multi-language and localization capable • Ability to seamlessly integrate with other Health Information Systems Our video demonstrates how a patient can access their personal health information from Allscripts’ EMR through our patient portal. It demonstrates how data is transformed by our breadth of widgets to create care management tools that enable collaboration between providers and patients via care plans and secure messaging. For a glimpse of InstantPHR click here! © 2012 – Get Real Health Proprietary and Confidential