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Alfresco Community 2012
 Annual Survey Results
Community Edition Release Update

• I know we are past due
• Actively working toward a release before
  DevCon
• Likely called 4.2.a
• Want to help test? Nightly builds at:

 http://dev.alfresco.com/downloads/nightly/
 dist/
Some headlines…
•   17.5% of responses collected in 2011;
•   43% from Europe, 36% from North America;
•   1 in 4 evaluating Alfresco compared to 1 in 3 last year;
•   Over half were from high-tech, telco and professional
    services;
•   1 in 5 has been working with Alfresco 3 years or more;
•   40% have paid for subscriptions;
•   47% have attended an Alfresco event in the past 12
    months;
•   59% of respondents have posted in the
    Forums, compared to 43% the previous year.
ABOUT THE RESPONDENTS
What is your relationship to Alfresco?
40.0%


35.0%


30.0%


25.0%


20.0%


15.0%
                                         2011

10.0%                                    2012


5.0%


0.0%
How long have you been working with
Alfresco?


            20.8%     17.8%




                                9.3%

                                       0 – 3 Months
                                       4 – 6 Months

                              13.5%    7 – 11 Months
                                       1 – 3 Years
        38.6%                          3 Years or More
Where is your office located?

              7%   2%                Africa
                        10%   2%


                                     Asia


    36%                              Australasia



                                     Europe

                               43%
                                     North America



                                     South America
Select the industry that most closely
matches the business you are in:

                      1%

                        2%   6%              Construction/facilities
                                  7%
                26%                          Media/entertainment/publishing
                                             Education
                                       14%   Government/Public Sector
                                             Financial Services and Insurance
                                             Healthcare Provider
1%                                     6%    High Tech and Telecommunications
           5%
 1%                                          Manufacturing
      2%                                     Non-profit
                      26%                    Oil/Gas/Energy
                                       2%    Pharmaceutical
                                             Professional Services
                                             Retail
Which edition of Alfresco do you use
primarily?

                   3.1%




    40.9%

                           55.2%   Alfresco Community
                                   Alfresco Team
                                   Alfresco Enterprise
                                   Alfresco Cloud




            0.8%
EVENTS (NOT ONLINE)
Is there an Alfresco meetup or user group that
meets regularly and is convenient to your location?



                            24.1%

       40.2%




                                                   Yes
                                                   Unsure
                                                   No

                            35.7%




                             Very little change over last year
If you answered “Unsure” or “No” to the previous
question, would you attend an Alfresco meetup or
user group if one was available in your city?
50.00%


45.00%


40.00%


35.00%


30.00%


25.00%
                                                                                                        2011
                                                                                                        2012
20.00%


15.00%


10.00%


5.00%


0.00%
         Yes, definitely   Probably would attend   Not sure   Probably would not   No, definitely not
                                                                   attend
If there are any meetups, events, user groups, or
conferences that are not Alfresco-specific that Alfresco
should have a presence at, please provide a list here:
 •   Belgrade                            •   Devoxx
 •   British Computer Society Jersey     •   eCom Geneva
 •   Casandra                            •   FOSDEM
 •   CeBit                               •   Greater Seattle Linux User Group
 •   Club Chaine Documentaire            •   Java User Groups
 •   Costa Rica Java User Group          •   Les journées de la GED
 •   Congrès des Archivistes du Québec   •   Linux Australia
 •   Denmark                             •   NoSQL
 •   Documation                          •   Portuguese Java User Group
 •   DocFlow Russia                      •   TED Talks
                                         •   Ubuntu Meetup UAE
In the past year, I have attended
35%




30%




25%




20%

                                                                                         2011
                                                                                         2012
15%




10%




5%




0%
      Local Meetup   Lunch-and-learn   Alfresco Devcon Americas   Alfresco Devcon EMEA
Alfresco DevCon 2012 is in Berlin (5-7 Nov) and in San
Jose, California (13-15 Nov). Which are you planning to
attend?


                               18.9%




                                         10.4%

                                                   Berlin
                                          4.0%     San Jose
      66.7%
                                                   Both
                                                   Neither
Berlin, Germany   San Jose, California
November 6 & 7     November 14 & 15

   http://devcon.alfresco.com
ALFRESCO.ORG
Alfresco keeps me up-to-date on what is
happening in the Alfresco community:
45.0%


40.0%


35.0%


30.0%


25.0%

                                                                                            2011
20.0%                                                                                       2012


15.0%


10.0%


5.0%


0.0%
        Strongly agree   Somewhat agree   Neutral   Somewhat disagree   Strongly disagree
In thinking about how you stay informed about what’s
happening in the Alfresco community, what tools do you
typically use (select all that apply):

 70%   63.3%   62.4%
                       57.8%
 60%
 50%                           44.7%

 40%                                                           30.0%
 30%                                   21.5%
                                                                                     25.3%
                                                       17.3%
 20%                                           11.4%
                                                                              7.2%           7.20%
 10%                                                                   5.9%

  0%
In the last year, please estimate how many posts you made
in the Alfresco Forums:

60.0%




50.0%




40.0%




30.0%                                                                 2011
                                                                      2012


20.0%




10.0%




0.0%
        None     1–3       4–6            7 – 10       More than 10



                                 Compare this to actuals, just for fun
Thinking about your most recent experience in the
Forums, which of the following best describes your
experience:
45.0%


40.0%


35.0%


30.0%


25.0%


20.0%                                                                                                             2011
                                                                                                                  2012

15.0%


10.0%


 5.0%


 0.0%
         Exceeded      Exactly what I   Somewhat helpful   Response not   Never received a   I haven't used the
        expectations     needed                               helpful        response        forums in the last
                                                                                                   year


              Also should compare this one to actuals w/r/t unanswered posts
How strongly do you agree or disagree with this statement:
I feel welcome in the Alfresco forums:
60.00%




50.00%




40.00%




30.00%                                                                                       2011
                                                                                             2012


20.00%




10.00%




0.00%
         Strongly agree   Somewhat agree   Neutral   Somewhat disagree   Strongly disagree
I primarily use the Alfresco wiki for (select all that
apply):
90%
                                                                                              82.2%
80%


70%


60%
                                                                               55.2%

50%


40%
                            33.6%                             32.4%
30%
                                             22.0%
20%

                                                                                                           10.0%
10%       7.5%


0%
      I don’t use the   Product roadmap Release schedule   Release notes   General product   Technical   Other, non-
       Alfresco wiki       information                                       information     reference     technical
                                                                                                         information
How strongly do you agree or disagree with this statement:
I can find what I’m looking for in the Alfresco Wiki:
45.0%


40.0%


35.0%


30.0%


25.0%

                                                                                            2011
20.0%                                                                                       2012


15.0%


10.0%


5.0%


0.0%
        Strongly agree   Somewhat agree   Neutral   Somewhat disagree   Strongly disagree
What is the one thing you would
change about the Wiki?
1) Keep up-to-date 22%
2) Version info 18%
3) Better search 10%
4) Better content and design 7%
5) Examples 7%
6) Tutorials/better help 7%
7) Likes it as is 6%
8) Roadmap 3%
9) Structure 3%
10) Input of Docs Team 2%
Regarding blogs.alfresco.com, I would like to read/hear an
increased level of personal insight from:
70%



60%



50%



40%


                                                                                                                                2011
30%                                                                                                                             2012



20%



10%



0%
      Nobody - fine as it is   Alfresco Senior   Alfresco Product   Alfresco Engineers   Alfresco Partners Alfresco Community
                                Management           Managers                                                  Contributors
COMMUNITY ENGAGEMENT
In the past year, what contributions have you
personally made to the Alfresco Community:
 60%


 50%


 40%


 30%


 20%


 10%                                                  2011
                                                      2012
  0%




                                         Love this slide!
When I look for add-
ons, integrations, and other open
source projects…
0.8

0.7

0.6

0.5

0.4

0.3

0.2
                                    2011
                                    2012
0.1

 0
In the past year, I leveraged these
types of contributions…
       50%
       45%
       40%
       35%
       30%
       25%
       20%
       15%
       10%
        5%
                                      2011
        0%
                                      2012
If you answered “I have never leveraged a community code
contribution” in the previous question, why is that?

70%



60%



50%



40%



30%                                                                                                                           2011
                                                                                                                              2012

20%


10%



0%
      Didn’t have the Didn’t know      Nothing met    Quality not   Not actively   Didn’t work   License was     Prefer to
           need       where to find   requirements   good enough    maintained      with my      incompatible   develop our
                      such things                                                  release of                      own
                                                                                    Alfresco
What types of code contributions are you
interested in contributing to the community?
      40%

      35%

      30%

      25%

      20%

      15%

      10%

       5%                                                      2011
       0%                                                      2012




                  Dashlet Challenge 2012 Ends Tomorrow, BTW!
If you answered “I don’t want to/cannot make any code
contributions” to the previous question, please select the
reason why:
60%




50%




40%




30%
                                                                                                                      2011
                                                                                                                      2012

20%




10%




0%
      Do not own the   Unsure of   No time to   No time to   Do not see   No place to   Unclear about   Lack skills
          code          interest    cleanup      maintain     benefit        host        the process
If you could only pick one thing that would make the
Alfresco community a more vibrant and valuable place for
all stakeholders, what would it be?
9%

8%

7%

6%

5%

4%

3%

2%

1%

0%
THANKS!

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Alfresco Community Survey 2012 Results

  • 1. Alfresco Community 2012 Annual Survey Results
  • 2. Community Edition Release Update • I know we are past due • Actively working toward a release before DevCon • Likely called 4.2.a • Want to help test? Nightly builds at: http://dev.alfresco.com/downloads/nightly/ dist/
  • 3. Some headlines… • 17.5% of responses collected in 2011; • 43% from Europe, 36% from North America; • 1 in 4 evaluating Alfresco compared to 1 in 3 last year; • Over half were from high-tech, telco and professional services; • 1 in 5 has been working with Alfresco 3 years or more; • 40% have paid for subscriptions; • 47% have attended an Alfresco event in the past 12 months; • 59% of respondents have posted in the Forums, compared to 43% the previous year.
  • 5. What is your relationship to Alfresco? 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 2011 10.0% 2012 5.0% 0.0%
  • 6. How long have you been working with Alfresco? 20.8% 17.8% 9.3% 0 – 3 Months 4 – 6 Months 13.5% 7 – 11 Months 1 – 3 Years 38.6% 3 Years or More
  • 7. Where is your office located? 7% 2% Africa 10% 2% Asia 36% Australasia Europe 43% North America South America
  • 8. Select the industry that most closely matches the business you are in: 1% 2% 6% Construction/facilities 7% 26% Media/entertainment/publishing Education 14% Government/Public Sector Financial Services and Insurance Healthcare Provider 1% 6% High Tech and Telecommunications 5% 1% Manufacturing 2% Non-profit 26% Oil/Gas/Energy 2% Pharmaceutical Professional Services Retail
  • 9. Which edition of Alfresco do you use primarily? 3.1% 40.9% 55.2% Alfresco Community Alfresco Team Alfresco Enterprise Alfresco Cloud 0.8%
  • 11. Is there an Alfresco meetup or user group that meets regularly and is convenient to your location? 24.1% 40.2% Yes Unsure No 35.7% Very little change over last year
  • 12. If you answered “Unsure” or “No” to the previous question, would you attend an Alfresco meetup or user group if one was available in your city? 50.00% 45.00% 40.00% 35.00% 30.00% 25.00% 2011 2012 20.00% 15.00% 10.00% 5.00% 0.00% Yes, definitely Probably would attend Not sure Probably would not No, definitely not attend
  • 13. If there are any meetups, events, user groups, or conferences that are not Alfresco-specific that Alfresco should have a presence at, please provide a list here: • Belgrade • Devoxx • British Computer Society Jersey • eCom Geneva • Casandra • FOSDEM • CeBit • Greater Seattle Linux User Group • Club Chaine Documentaire • Java User Groups • Costa Rica Java User Group • Les journées de la GED • Congrès des Archivistes du Québec • Linux Australia • Denmark • NoSQL • Documation • Portuguese Java User Group • DocFlow Russia • TED Talks • Ubuntu Meetup UAE
  • 14. In the past year, I have attended 35% 30% 25% 20% 2011 2012 15% 10% 5% 0% Local Meetup Lunch-and-learn Alfresco Devcon Americas Alfresco Devcon EMEA
  • 15. Alfresco DevCon 2012 is in Berlin (5-7 Nov) and in San Jose, California (13-15 Nov). Which are you planning to attend? 18.9% 10.4% Berlin 4.0% San Jose 66.7% Both Neither
  • 16. Berlin, Germany San Jose, California November 6 & 7 November 14 & 15 http://devcon.alfresco.com
  • 18. Alfresco keeps me up-to-date on what is happening in the Alfresco community: 45.0% 40.0% 35.0% 30.0% 25.0% 2011 20.0% 2012 15.0% 10.0% 5.0% 0.0% Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree
  • 19. In thinking about how you stay informed about what’s happening in the Alfresco community, what tools do you typically use (select all that apply): 70% 63.3% 62.4% 57.8% 60% 50% 44.7% 40% 30.0% 30% 21.5% 25.3% 17.3% 20% 11.4% 7.2% 7.20% 10% 5.9% 0%
  • 20. In the last year, please estimate how many posts you made in the Alfresco Forums: 60.0% 50.0% 40.0% 30.0% 2011 2012 20.0% 10.0% 0.0% None 1–3 4–6 7 – 10 More than 10 Compare this to actuals, just for fun
  • 21. Thinking about your most recent experience in the Forums, which of the following best describes your experience: 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 2011 2012 15.0% 10.0% 5.0% 0.0% Exceeded Exactly what I Somewhat helpful Response not Never received a I haven't used the expectations needed helpful response forums in the last year Also should compare this one to actuals w/r/t unanswered posts
  • 22. How strongly do you agree or disagree with this statement: I feel welcome in the Alfresco forums: 60.00% 50.00% 40.00% 30.00% 2011 2012 20.00% 10.00% 0.00% Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree
  • 23. I primarily use the Alfresco wiki for (select all that apply): 90% 82.2% 80% 70% 60% 55.2% 50% 40% 33.6% 32.4% 30% 22.0% 20% 10.0% 10% 7.5% 0% I don’t use the Product roadmap Release schedule Release notes General product Technical Other, non- Alfresco wiki information information reference technical information
  • 24. How strongly do you agree or disagree with this statement: I can find what I’m looking for in the Alfresco Wiki: 45.0% 40.0% 35.0% 30.0% 25.0% 2011 20.0% 2012 15.0% 10.0% 5.0% 0.0% Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree
  • 25. What is the one thing you would change about the Wiki? 1) Keep up-to-date 22% 2) Version info 18% 3) Better search 10% 4) Better content and design 7% 5) Examples 7% 6) Tutorials/better help 7% 7) Likes it as is 6% 8) Roadmap 3% 9) Structure 3% 10) Input of Docs Team 2%
  • 26. Regarding blogs.alfresco.com, I would like to read/hear an increased level of personal insight from: 70% 60% 50% 40% 2011 30% 2012 20% 10% 0% Nobody - fine as it is Alfresco Senior Alfresco Product Alfresco Engineers Alfresco Partners Alfresco Community Management Managers Contributors
  • 28. In the past year, what contributions have you personally made to the Alfresco Community: 60% 50% 40% 30% 20% 10% 2011 2012 0% Love this slide!
  • 29. When I look for add- ons, integrations, and other open source projects… 0.8 0.7 0.6 0.5 0.4 0.3 0.2 2011 2012 0.1 0
  • 30. In the past year, I leveraged these types of contributions… 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 2011 0% 2012
  • 31. If you answered “I have never leveraged a community code contribution” in the previous question, why is that? 70% 60% 50% 40% 30% 2011 2012 20% 10% 0% Didn’t have the Didn’t know Nothing met Quality not Not actively Didn’t work License was Prefer to need where to find requirements good enough maintained with my incompatible develop our such things release of own Alfresco
  • 32. What types of code contributions are you interested in contributing to the community? 40% 35% 30% 25% 20% 15% 10% 5% 2011 0% 2012 Dashlet Challenge 2012 Ends Tomorrow, BTW!
  • 33. If you answered “I don’t want to/cannot make any code contributions” to the previous question, please select the reason why: 60% 50% 40% 30% 2011 2012 20% 10% 0% Do not own the Unsure of No time to No time to Do not see No place to Unclear about Lack skills code interest cleanup maintain benefit host the process
  • 34. If you could only pick one thing that would make the Alfresco community a more vibrant and valuable place for all stakeholders, what would it be? 9% 8% 7% 6% 5% 4% 3% 2% 1% 0%